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USER GUIDE AND
WARRANTY INFORMATION
HX-P370
HEY THERE!
Thank you for purchasing
the JAM Double Down.
Check out the sections
below for all the
important information
about your new speaker.
You’ve got questions? We’ve got answers.
Contact a Consumer Relations representative by
phone or email to help answer any questions.
Please be sure to have the model number of your
product available. (Hint: It’s HX-P370)
Register your speaker! Information about where
you bought it and how you’re using it is like
gold for the people who make these speakers.
To register, visit:
USA: www.jamaudio.com/customer-support/product-registration
CAN: canada.jamaudio.com/product-registration
JUST CHARGE IT
Charging the speaker is so easy you’ve probably figured it out by now, but just in case, you’ve got two options: you can charge it
using your computer or a wall outlet. The Double Down needs about 3 hours for up to 6 hours of party time.
1. The cord that came with the speaker — the
one with the USB on one end and the micro
USB on the other — will work with your
computer.
2. If you want to use the wall outlet, you’ll need
to pick up a power cord with a micro USB the
next time you’re at the store, or use any USB AC
adapter, including the one for your cell phone.
3h
USA
cservice@jamaudio.com
1.888.802.0040
8:30am–7:00pm EST M–F
CANADA
cservice@homedicsgroup.ca
1.888.225.7378
8:30am–5:00pm EST M–F
or
AC adapter not included.
WE’RE HERE TO HELP. CONTACT US!
CONTROL YOUR DESTINY ... OR AT LEAST YOUR SPEAKER
1. Push it to play, push it again to pause
2. Turn the music down or go back a track
3. Turn the music up or jam on to the next track
4. This is the microphone
1
5. This is the power button
6. Check out how much juice is in the battery
7. Lets you know when Bluetooth is paired
8. Here’s where you hook it up old-school
9. The power cord goes here
®
BLUETOOTH
CONNECTION — IT’S A SETUP
2
6
3
4
5
7
Like any amazing couple, this one starts with a connection — one between
your device and the speaker’s Bluetooth. Here’s how it works:
1. Make sure the smartphone, tablet, or computer you’re using with the
speaker has Bluetooth.
2. Turn on the speaker (press and hold the power button for 5 seconds) and
look for the little blinking light.
3. Do whatever your device needs you to do on its end.
4. Look for JAM Double Down in your device’s Bluetooth list or click YES.
5. Now hit PLAY on your speaker and crank it up — or down if you’re lame.
Continued on page 2.
Back:
SHED SOME LIGHT
The LED lights on your speaker let
you know what it’s doing.
Bluetooth Light Battery Light
8
9
5s
Pairing Mode
Connected
Aux-In Mode
Low Battery
Charging
Ready to Party
Bluetooth
Devices
JAM Double Down
®
on
>
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BLUETOOTH® CONNECTION, CONTINUED
The device and Bluetooth will find each other every time, as long as the speaker is set
to Bluetooth and your device’s Bluetooth is, you know, on.
If you’re connecting to a computer, you may have some extra steps on that end. You’ll
have to get that information from the computer company.
Depending on your device, you may be prompted to enter a pairing code. If prompted,
enter “0000” as the code.
To disable pairing of an existing device and pair a new device, press and hold the
play/pause button for 3 seconds to activate pairing mode.
2m
15m
Note: If you turn on your JAM Double Down but haven’t started the party yet, it will
automatically power off after 2 minutes of unpaired inactivity.
Note: Once you've paired, if you pause the party for 15 minutes or more, the Double
Down will automatically shut off to preserve battery power.
Note: You should never have to do this, but in the event the speaker controls are not
operable, press and hold the play/pause button for 3 seconds to reset the speaker.
PAIRING ONE SPEAKER PAIRING TWO JAM DOUBLE DOWN SPEAKERS TOGETHER
1. Press and hold the
power button for 5
seconds to turn on.
2. Follow the
instructions above to
pair your speaker.
3. Press play on your
device and crank it
up — or down if
you’re lame.
Bluetooth
Devices
JAM Double Down
Track 1
on
>
1. Turn on speaker 1 (press and hold the power button for 5 seconds).
2. Turn on speaker 2 (press and hold the power button for 5 seconds).
3. The speakers will begin to pair together automatically. This will take
a few seconds.
4. Voice prompts will indicate when speakers are paired together.
5. Follow the instructions above to pair your speakers to your device.
Choose Jam2 from your device’s Bluetooth list.
6. Press + and – together to toggle between stereo and mono modes.
Note: If either of your speakers have been previously paired to a
device, or will not pair automatically, press and hold the play/pause
buttons on both speakers for 5 seconds to activate pairing mode.
You will know they have reached pairing mode by the red and blue
blinking light.
Bluetooth
Devices
Jam2
on
>
HOOKING UP OLD-SCHOOL AUDIO, JACK
1. Plug one end of the cord into the speaker and the
other into the headphone jack on your device.
2. Turn on the speaker.
3. Hit PLAY on your device and crank it up — or down if
you’re lame.
COMING CLEAN
A soft, dry towel is all you need to
clean off your speaker. Using water,
harsh cleaners, or anything else only
starts messing with the mechanics
inside. So, yeah, don’t do it.
You’ll have to play and pause the music from your device,
not your speaker. No problem. You’re there anyway, right?
Note: In Jam2 mode, only the speaker with the auxiliary
connection will play.
Auxiliary cable not included.
HELLO? SPEAKERPHONE? YES!
When friends call asking to join the party — and you know they will — answer the phone without disconnecting from your Double
Down. Yes, that’s right. Your speaker is a speakerphone, too. How amazing is that? Here’s how it works:
1. Make sure your phone and speaker are connected through Bluetooth.
2. Answering and ending a call works the same way: simply click the PLAY/PAUSE button on your Double Down.
3. If you’d rather not talk, hold down the PLAY/PAUSE button on your Double Down for 3 seconds to ignore the call.
THE COOLEST PART: The Double Down knows when a call is coming in and pauses the music before ringing. When you hang up, the
music starts where it left off — and so does the party. If it’s you making the call, just start dialing from your phone, and the Double
Down automatically does its hands-free thing. Isn’t it refreshing to know your speaker totally gets you?
Check out the chart below for a complete guide on handling calls with your Double Down.
Note: When handling calls in Jam2 mode, only the master speaker (that’s the left one) can control the call.
Situation
st
1
Incoming call
On call
nd
2
Incoming call
Both calls active
Short Press Play/Pause Button Long Press Play/Pause Button
Pick up call
End call
Call 1 on hold, pick up call 2
Hang up call 1, switch to call 2
Move call from speaker to device
Switch between 1
Reject call
Reject call 2
st
call and 2nd call
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THE VOICE FROM WITHIN
When your Double Down isn’t rocking out, it can tell you all
sorts of things it’s doing: when it’s powering on, ready to pair,
paired, at maximum volume, charging, in mono mode, in
stereo mode, receiving a call, ending a call, rejecting a call, and
powering off.
Just like the global gadget it is, your speaker toggles between
several languages or no language at all. Your speaker can
parlay with you in English, Spanish, French, or Portuguese.
Making the change between language and tone is as simple as
1 YEAR LIMITED WARRANTY
For detailed warranty instructions and information visit:
USA: www.jamaudio.com/customer-support/warranty-1yr
CAN: canada.jamaudio.com/warranty-1yr
To obtain warranty service on your JAM product, contact a
Consumer Relations representative by telephone or email
for assistance (you can find their contact info on page 1).
Please make sure to have the model number of the
product available.
pressing the + and play/pause buttons together for 5 seconds.
Click though until the speaker starts speaking your language.
STUFF THE GOVERNMENT MAKES US SAY STUFF OUR LAWYERS MAKE US SAY
FCC Compliance:
Note: This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Note: Changes or modifications not expressly approved by HMDX
could void the user's authority to operate this equipment.
IC Caution: RSS-GEN Issue 4 December 2014
This device complies with Industry Canada’s licence-exempt RSSs.
Operation is subject to the following two conditions: (1) This device
may not cause interference, and (2) This device must accept any
interference, including interference that may cause undesired
operation of the device.
IMPORTANT SAFEGUARDS:
When using an electrical product, basic precautions should always be
followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING
• WARNING: Do not place speakers too close to ears. May cause
damage to eardrums, especially in young children.
• Use this product only for its intended use as described in this
manual. Do not use attachments not recommended by HMDX.
• HMDX is not liable for any damage caused to smartphones,
iPod/MP3 players, or any other device.
• Do not place or store this product where it can fall or be dropped
into a tub or sink.
• Do not place or drop into water or any other liquid.
• Not for use by children. THIS IS NOT A TOY.
• Never operate this product if it has a damaged cord, plug, cable,
or housing.
• Keep away from heated surfaces.
• Only set on dry surfaces. Do not place on surface wet from water or
cleaning solvents.
Attention California Residents:
WARNING: This product contains chemicals known to the State
of California to cause cancer, birth defects, and other
reproductive harm.
A MESSAGE FROM THE ENVIRONMENT
WARNING:
This product has an internal, non-replaceable lithium battery. Please
dispose in accordance with your local, state, province, and country
guidelines.
This product contains small parts that may present a choking hazard
for young children.
CAUTION: All servicing of this product must be performed by
authorized HMDX Service Personnel only.
©2016 HMDX. All Rights Reserved.
IB-HXP370
BC
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