
2. Remove the heater box cover with the 3/8” nutdriver to expose
4. Remove the upper (wash) strainer as well. Set both strainers to
the side where they will not be damaged or present a trip hazard.
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Jackson glasswasher machines come equipped with
heaters to ensure proper ware washing results. Occasionally,
some of these components may need replacing to maintain opti mum performance.
Jackson offers all of the repair parts necessary for performing this task.
The instructions provided here are for maintenance personnel only. Unauthorized persons should not attempt any of the
steps contained in these instructions.
Warning: many of the instructions and steps within
this document require the use of tools. Only authorized per sonnel should ever perform any maintenance procedure on
the dishmachine!
PREPARATION
1. Power must be secured to the unit at the service breaker. Tag or lock out the service breaker to prevent accidental or
unauthorized energizing of the machine.
2. Ensure that incoming water to the machine is secured
either by use of a shut-off valve or disconnecting the incoming
water line.
3. The unit must be drained completely with the drain
stopper removed.
TOOLS REQUIRED
STEPS
1. Remove the front door.
the heater. Set the cover and hardware to the side.
Removing the heater cover.
3. Remove the lower strainer.
The following tools will be needed to perform this mainte-
nance evolution:
1. 3/8” Nutdriver
2. Ratchet
3. 1/2” Socket
4. 3/8” Socket
5. Torgue Wrench
6. Amp Meter
TIME REQUIRED
It is estimated that it will take (1) person thirty minutes to
perform this task, not including all of the items indicated in the section entitled “PREPARATION”.
IMPORTANT NOTES
1. Read these instructions thoroughly before attempting
this maintenance task. Become familiar with the parts and what
actions need to be taken. This will save time in the long run!
Removing the lower strainer.
2
Heater Replacement Instructions
Revision A (09/23/2005)

7. Removing the heater may require that you reach into the wash
8. Once the heater is pushed away from the tank wall, pull it out
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Removing upper (wash) strainer.
5. Using the 3/8” nutdriver, remove the nuts securing the heater
wires to the heater. Then carefully pull the wires out of the way.
Removing the heater nuts.
Reaching into the wash tank.
tank, grasp it and try give it a push out of the wash tank.
with your hands.
Pulling the heater out.
Using the ratchet to remove the heater mounting nuts.
6. Next, use the ratchet and 1/2” socket to remove the heater
mounting nuts.
Heater Replacement Instructions
Revision A (09/23/2005)
Removing the heater gasket
3

Service personnel may want to drain the machine and
ning this or any other maintenance evolution on a unit under war
ranty, you should contact a certified Jackson technician or Jackson
Technical Service. You can find a list of qualified service agencies
*The kit contains a heater, gasket, mounting hardware for
Jackson MSC Inc. provides technical support for all of the
dishmachines detailed in this manual. We strongly recommend that
port staff. Please have this manual with you when you call so that
our staff can refer you, if necessary, to the proper page. Technical
support is available from 8:00 a.m. to 5:00 p.m. (EST), Monday
through Friday. Technical support is not available on holidays.
Contact technical support toll free at 1-888-800-5672. Please
remember that technical support is available for service personnel
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9. Remove the old heater gasket and throw away.
10. Apply the new heater gasket.
AFTER MAINTENANCE ACTIONS
11. Take the new heater and slide it through the hole in the wash
tank and line it up so the wash tank studs fit in the holes on the
heater flange.
12. Place the mounting nuts and lockwashers on the studs and
secure them with the ratchet and 1/2” socket.
13. Place the heater wires on the heater and tighten them down
using the 3/8” nutdriver.
14. Using the torgue wrench or a torque nutdriver (if available)
torge the nuts holding the wires, jumpers and bus bars to 16 in-lbs.
15. Ensuring that all non-essential personnel are clear of the area,
place the drain stopper back in the wash tank and restore power
and water to the unit. Turn the unit on and allow it to fill normally.
18. Verify that there are no leaks around the heater. If there are,
attempt to tighten it down (with power secured to the unit at the
service breaker to prevent injury) as the tank will change shape
slightly as it heats up.
19. Use the amp meter to take readings off of the power lines to the
heater, verifying the amperage draw to the machine data plate.
20. Wait until the heater contactor kicks out (meaning that the tub
has reached the appropriate temperature) and allow the machine
to operate approximately ten minutes to verify that there are no
leaks and that the heater is maintaining the tank temperature.
allow it to cool down. Secure power to the unit at the service break
er and then verify the torque of all fasteners covered in this instruc
tion.
SPECIAL NOTES
Work performed on Jackson dishmachines by unautho
rized or unqualified personnel may void the warranty. Before begin
in the back of you unit’s installation manual.
SPECIAL PARTS
Heater Replacement Kit: 6401-003-12-23*
the heater and instructions.
CONTACT INFORMATION
you refer to this manual before making a call to our technical sup
21. Replace the heater cover.
23. Replace the front door.
only.
4
Heater Replacement Instructions
Revision A (09/23/2005)