Jabra PRO™ 920Jabra PRO™ 920 Duo
User Manual
User Manual
www.jabra.com
www.jabra.com
CONTENTS
1. WELCOME ..................................................................................................4
2. PRODUCT OVERVIEW ........................................................................... 5
2.1 PACKAGE CONTENTS ..........................................................................................................................5
2.2 HEADSET OVERVIEW ........................................................................................................................... 6
2.3 BASE OVERVIEW ..................................................................................................................................... 7
2.4 OPTIONAL ACCESSORIES .................................................................................................................8
3. CONNECTING TO A DESK PHONE ....................................................9
3.1 FOLDABLE BASE STAND ....................................................................................................................9
3.2 CONNECT TO DESK PHONE .........................................................................................................10
3.3 CONNECT POWER SUPPLY TO BASE ...................................................................................... 12
3.4 DOCK THE HEADSET ........................................................................................................................12
4. CONFIGURING THE DESK PHONE AUDIO .................................. 13
4.1 SET A CLEAR DIAL TONE ................................................................................................................ 13
4.2 SET THE MICROPHONE VOLUME .............................................................................................13
5. JABRA PRO 920 DUO FEATURES ................................................... 14
5.1 HEADSET MULTI-FUNCTION BUTTON ................................................................................. 14
5.2 HEADSET SPEAKER VOLUME BUTTONS .............................................................................. 14
5.3 HEADSET MUTE BUTTON .............................................................................................................. 14
5.4 HEADSET LED INDICATOR ............................................................................................................ 15
ENGLISH
5.5 HEADSET AUDIO INDICATORS ..................................................................................................15
5.6 BASE VISUAL INDICATORS ............................................................................................................ 16
6. CALL MANAGEMENT ......................................................................... 17
6.1 MAKING CALLS, ANSWERING CALLS AND ENDING CALLS ................................... 17
6.2 SWITCHING BETWEEN PHONE AND HEADSET .............................................................. 17
6.3 CONFERENCE CALL WITH MULTIPLE HEADSETS .......................................................... 17
7. ADVANCED JABRA PRO 920 DUO FEATURES .......................... 18
JABRA PROTM 920 DUO
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7.1 SAFETONE™ AUDIO PROTECTION .......................................................................................... 18
7.2 WIRELESS RANGE................................................................................................................................18
7.3 POWER MANAGEMENT ..................................................................................................................18
7.4 REMOTE CALL CONTROL ..............................................................................................................18
7.5 HOW TO CHANGE THE ADVANCED SETTINGS ............................................................... 19
7.6 HOW TO RESET ADVANCED SETTINGS ................................................................................ 20
7.7 COPY SETTINGS TO MULTIPLE JABRA PRO 920 DUO BASES .................................20
7.8 FORCED PAIRING (PAIRING A NEW PRIMARY HEADSET) ......................................... 20
7.9 UPDATE FIRMWARE AND HEADSET SETTINGS (SERVICE CABLE) ...................... 20
8. SUPPORT ................................................................................................. 21
8.1 FAQS AND TROUBLESHOOTING ...............................................................................................21
9. TECHNICAL SPECIFICATIONS ......................................................... 22
9.1 JABRA PRO 920 DUO HEADSET ................................................................................................ 22
9.2 HEADSET BATTERY ............................................................................................................................ 22
9.3 MATERIALS AND ALLERGIES ....................................................................................................... 23
9.4 JABRA PRO 920 DUO BASE .......................................................................................................... 23
9.5 PRODUCT DISPOSAL ....................................................................................................................... 23
9.6 CERTIFICATIONS AND SAFETY APPROVALS ..................................................................... 24
ENGLISH
JABRA PROTM 920 DUO
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1. WELCOME
Congratulations on purchasing your new Jabra PRO 920 Duo. We are sure you will enjoy its wide range of
features, and nd the headset comfortable to wear and easy to use.
Jabra PRO 920 Duo headset features
• Exceptional sound quality.
• Volume and mute controls.
• Intuitive headset multi-function button for easy call handling.
• LED and audio indicators.
• Advanced hearing protection with SafeTone™.
• Noise-cancelling microphone.
• Auto sleep mode for energy conservation.
Jabra PRO 920 Duo base features
• Headset recharge docking cradle.
• Visual call status indicators.
• Battery indicators.
• Voice-prompted conguration.
• Port for Jabra LINK adapter and GN1000 remote handset lifter.
ENGLISH
JABRA PROTM 920 DUO
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2. PRODUCT OVERVIEW
2.1 PACKAGE CONTENTS
ENGLISH
Power adapter
Base
Headset
Telephone cable
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2.2 HEADSET OVERVIEW
Speaker volume up
button
Mute button
Speaker volume down
button
LED indicator
Multi-function
button
Microphone boom arm
ENGLISH
JABRA PROTM 920 DUO
Speaker
Mount for
wearing-style
attachments
Recharge contact
Noise-cancelling
microphone
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2.3 BASE OVERVIEW
Headset cradle
Foldable
base stand
Headset recharge
contact
ENGLISH
Audio link
indicator
Battery indicator
Clear Dial Tone
switch
Handset port
Telephone port
Mute indicator
Microphone volume
controls
AUX port
Power adapter port
JABRA PROTM 920 DUO
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2.4 OPTIONAL ACCESSORIES
The following Jabra PRO accessories are available separately. Visit jabra.com for full accessory overview.
ENGLISH
Jabra GN1000
Replacement ear cushions
Electronic hookswitch adapter
(actual product may vary from illustration)
Service cable
JABRA PROTM 920 DUO
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