How Tago Works
Tago locations are updated using the Bluetooth connection between the Tago and the Tago App
running on your iOS or Android device. The Tago app detects the Tago using Bluetooth Low
Energy signal and then uses the services of the iOS or Android device to update the location
information for that Tago. After your Tagos are setup in the App, and when you place a Tago on
an item, Keys, Remote controls, you pet, your bag, your tablet… anything, you are actually
tethering them both to your Smartphone. So if one is left behind or misplaced, it has a real friend
on the lookout. It's the smartest detective duo since Sherlock and Watson! Tago casts a Bluetooth
Low Energy Signal up to 30 meters (100 feet) to locate your items. Tagos' location information, as
collected and sent by the Tago app, and associated with your account with us forms the basis for
the community find. When you report something's lost, Tago's Community GPS becomes a search
and rescue team and you'll get an anonymous alert when anyone with an active Tago app on
their phone comes within 30m of the missing object. Tagos can be placed in, or affixed to, any
item you want to keep tabs on. It will attach to a key ring, sit in a wallet, or stick to just about
anything—from a laptop to tablet, luggage to a remote control. Using a Bluetooth LE signal and a
companion app on your iOS or Android device, you’re then able to track your item’s whereabouts
and with two-way separation alert, you will be warned when you leave your phone or other items
behind. The App, also automatically records where your Tago was when it was last in range.
Getting Started
The app is well-designed with clear and simple steps that help you connect Tago to your iOS or
Android device, name it, assign the appropriate permissions, and more. The app must first add
the Tago to your app by pressing the hidden reset button with the provided pin. Tago will then
offers up a little melody to let you know it’s ready. When you’re done, you tap on “Continue” and
the App make the connection and you will see all the discovered Tagos in a list. Tap the
corresponding arrow and Tago is now tethered to your phone. Repeat the above proves for each
additional Tago. At this point everything managing any Tago tethered to your phone can be done
from the home menu. Each Tago has a separate page that controls all the settings for Tago. You
can then name your Tago, e.g. “Keys,” “Wallet,” “Purse,” “Luggage,” etc. and assign a photo – which
is helpful if you bought a pack of Tagos and want an easy way to identify each one. You can
decide on the alert melody Tago plays on your phone including your own music library. Device
settings allow you to set certain features like ‘Silent Zone’. You can then attach Tago to your
keychain, bag, bike or anywhere else you want, thanks to the included sticker and versatile ring &
chain. After your Tago or Tagos are set up, you can launch the app at any time to see them in a
page view with their name and status including battery level, proximity to your Smartphone, the
name and image you assigned and the melody call button underneath. If the Tago is within
Bluetooth range, you’ll see a green circle around your item. And if it’s out of range, that circle is
red. From the home menu you can find your item with a Tago attached by sounding the Tago
melody by touching the Musical note icon which would play a 5 or 30 second melody depending
on your settings or you could tap and hold the Musical tone icon for continuous playing of the
melody allowing you to find it if nearby and the proximity feature will actually show you how
close you are to that missing item. If your item is out of range as indicated by the red circle
around the image. In that case, you can select ‘Find Tago’ and the App remembers & reports the
last time the phone was in contact with the Tago and display the last known location, which
should help you locate it. If however you still cannot find your lost item, you can mark a Tago in
the app as “lost,” allowing you to get a push notification when another Tago community member
finds it.
Managing Devices
You can add Tagos to your Tago App at any time. Go to the ‘Settings’ Menu, Tap ‘Add a New Tago’
and follow the screen prompts Once Tagos are tethered to your Smartphone, you can manage all
the Tagos from the ‘Home’ menu by page scrolling from Tago to Tago.
Silent Zone
You can designate locations where Tago will not sound an alert when separated from Phone. This
is ideal if Tago is attached to an item that is OK for it to separate in a particular location but now
when you are outside that location. From the Settings’ menu, select silent zone A map screen with
current location appears. Select ‘Add’ and silent zone is set for current location. Touch the map
and hold to create a new silent zone at different locations. When ‘New Silent Zone’ appears on
map, select ‘Add’ to add the location. You can manage silent zones by selecting ‘Manage Zones’
to turn silent zones on or off or delete them.
Save / Find Location
Use this feature to set save your current location in order to return to it at a later time. This is
useful if you want to save the location of your car when parking, or any other location you want
to return to. Touch the ‘Save Location’ button on the Home Screen of the App. A confirmation
dialogue will appear confirming location is saved.
When you are ready to find your saved Location, tap ‘Find Location’ and a map showing the save
location would appear. Tap ‘Show Route’ to display route to location you have saved.
Community Find
This feature lets you find your Tago by leveraging the network of Tago users running the app on
their phone. For this to work, Tago users only have to download the app and launch it once.
Tagos' location information, as collected and sent by the Tago app, and associated with your
account with us forms the basis for the community find. When you report something's lost, Tago's
Community GPS becomes a search and rescue team and you'll get an anonymous alert when
anyone with an active Tago app on their phone comes within 30m of the missing object. Each
phone running the Tago app is capable of picking up the location of any Tago within the 30meter range and anonymously and unknowingly reports the location of a lost item. For example,
if you lose your bike and another Tago user happens to be in the area of the Tago attached to
saddle of your bike, that user will anonymously and securely update its location.
Questions & Answers
Can I transfer Tago from one phone to another? If you want to assign a Tago to another phone,
you must delete Tago from your phone by removing it from your Phone and the Tago App Step 1:
Delete from the Tago App 1 Go to Home menu and scroll to page associated with Tago 2 Touch
red "Delete Device" button at the bottom of the page Step 2: Delete from iPhone 1 Go to
"Settings"→"Bluetooth" Delete registered Tago How do I know when to replace my battery? Tago
batteries last up to a year. The battery level for each Tago is displayed on the Home page for
each Tago. You should replace the battery when it is near empty as indicated on the battery icon.
How do I replace my battery? Tago uses the common CR2032 button battery that can be found in
most supermarkets. To replace the battery you would need a small flat-head screwdriver or similar
object. Access to the battery is below the Tago cover that displays the Tago logo. Place the
screwdriver head in the small notch located at the cover edge near the ring attachment hole on
Tago and pry the cover open. Carefully remove the small board and turn over. Remove old battery
and discard appropriately and replace with the new battery.
Tago as Camera Remote
Select Camera to access the built-in camera on your Smartphone. This turns the button on Tago
into a remote control shutter release, letting you take pictures without touching your Phone.
Using this feature you can take perfect selfies every time.
Technical Support
Access to technical support is available from the contacts page within our website.
http://tagoworld.com/about.html#contacts Select the ‘support’ tab within the form and provide
compete details related to the support requirements.
Regulatory Information
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help
Notice: The FCC regulations provide that changes or modifications not expressly approved by iVue
Pty Ltd could void your authority to operate this equipment.
Sign In / Sign Up
Signing up for a free account lets you take advantage of all Tago features including Community
Find. To be sure you get the full benefit from Tago we recommend you register during Setup.
Registering takes only a moment. To register, you only need to provide your email address and a
password. This allows you to access your account from any device with the Tago App installed.
Should you forget your password, you can select ‘Forgot Password’ link in the ‘Manage Account’
section with the Settings menu and we’ll send an email to the registered email address with
instructions as how to reset your password.
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