ITS offers a wide range of Access Control Door Phones for
indoor and outdoor entry control. These solutions range from
the simplest one button unit to the most sophisticated unit with
a full keypa
entrance. All of ITS’s Access Control Door Phones
incorporate cutting edge technology providing a high quality
speakerphone and a built in electric lock control. All ITS’s
Access Control Door Phones are easy
durable in design and provide “plug and play” installation.
This guide provides installation and programming instructions
for the following products:
d and built-in camera to monitor visitors at the
PanCam Outdoor unit
Pantel Outdoor unit
Pantel Indoor unit
Pancode Outdoor unit
Pa
ncode Indoor unit
to set-up, modern and
1.1 PanCam
The PanCam unit is available in two versions: PanCam-C
(with keypad) and PanCam-T (one button). Both are wall
mounted access control door phones, connected to an analog
port of a PBX or a Key Telephone System, with an internal
blac
k & white or color high-quality pinhole camera encased
within the unit. It is also possible to connect an external
camera. Both, PanCam-C and T, are compatible with most
known telephone systems and PBX types.
1.1.1 General Features
The PanCam controls the camera
modes of operation:
1.1.2 PanCam
The outdoor PanCam-C unit has the following features:
, providing four different
Always on
Always off
Powered by pressing any button
Powered by pressing the call button
Direct dialing to any extension
Speed-dial to int
Automatic Busy & Disconnect Cadence Detection
Door opening from any extension
Programmable day and night destinations
-C Features
ernal or external subscribers
PanCam/Pantel/Pancode
Installation and Programming Manual
1
Page 4
Introduction
button
Two different operation modes, standard/speed-dial
High quality speaker phone with volume control
Entry access code
Work in conjunction with card readers and security
devices
Simple to operate and program
Smart looking durable design
Internal black & white or color high-quality pinhole
camera
1.1.3 PanCam-T Features
The outdoor PanCam-T unit has the following features:
Dialing to a pre-defined extension/subscriber
Door opening from any extension
Programmable day and night destinations
Automatic Busy & Disconnect Cadence Detection
Designed for wall mounting
Works in conjunction with card readers and security
devices
H
ands free intercom
Simple to operate and program
Internal black & white or color high-quality pinhole
camera
1.1.4 PanCam Physical Description
The following figure describes both units.
Speaker
Camera
Key-pad
Call
Micro
-
phone
Advanced outdoor unit
Figure 2-1. PanCam Front Panel
2 PanCam/Pantel/Pancode
Installation and Programming Manual
Outdoor unit
Page 5
Introduction
The front panel of the PanCam-T unit incorporates a speaker,
microphone, and Call button. The PanCam-C unit also features
a keypad. The front panel is attached to the wall using a
bracket and screws.
The PanCam units ar
12V AC transformer, which is provided in the package.
Optionally, you may use a 12-24V DC adapter.
e hardwired units powered by an external
1.2 Pantel
The Pantel is a wall mounted access control door phone, which
is connected to an analog port of a PBX or a K
System. The Pantel is compatible with most known telephone
systems and PBX types.
With the press of a button, the Pantel dials a pre-defined
extension number of up to 20 digits, allowing a conversation
to take place and then enables the dialed
for the caller by pressing touch tone digit(s).
The Pantel is available in either an aluminum unit for outdoor
installation, which is weather and vandal resistant, or a plastic
unit for indoor installation.
ey Telephone
party to open the door
1.2.1 Features
The outdoor and
features:
PanCam/Pantel/Pancode
indoor Pantel units have the following
Dialing to a pre-defined extension/subscriber
Door opening from any extension
Programmable day and night destinations
Automatic Busy & Disconnect Cadence Detection
(outdoor unit only)
Designed for wall mount
Works in conjunction with card readers and security
devices
Hands free intercom
Simple to operate and program
Outdoor or indoor installation
ing
Installation and Programming Manual
3
Page 6
Speaker
Call
button
Introduction
1.2.2 Physical Description
Microphone
The front panel of the Pantel unit incorporates a speaker,
microphone, and Call button. The front panel is attached to the
wall using a bracket and screws.
The Pantel unit i
12V AC transformer, which is provided in the package.
Optionally, you may use a 12-24V DC adapter. (For outdoor
unit only.)
Indoor Unit
Figure 1-2. Pantel Front Panel
s a hardwired unit powered by an external
Outdoor Unit
1.3 Pancode
The Pancode is a smart wall mounted access control door
phone that is connected to
Telephone System, allowing door entry control.
The Pancode is available in either an aluminum unit for
outdoor installation, which is weather and vandal resistant, or
a plastic unit for indoor installation.
1.3.1 Features
The ou
tdoor and indoor Pancode units have the following
features:
4 PanCam/Pantel/Pancode
an analog port of a PBX or a Key
Direct dialing to any extension
Entry access code
Speed-dial to internal or external subscribers
Automatic Busy & Disconnect Cadence Detection
(outdoor unit only)
Installation and Programming Manual
Page 7
Speaker
Keypad
button
Cancel
button
Introduction
1.3.2 Physical Description
Door opening from any extension
Programmable day and night destinations
Two different operation modes, standard/speed-dial
High quality speaker phone with volume control
Outdoor or indoor installation
Work in conjunction with card readers and security
devices
Simple to operate and progra
Smart looking durable design
Call
m
Indoor Unit
The front panel of the Pancod
microphone, and keypad. The front panel is attached to the
wall using a bracket and screws.
The Pancode unit is a hardwired unit powered by an external
12V AC transformer, which is provided in the package.
Optionally, you may
unit only.).
PanCam/Pantel/Pancode
Figure 1-3. Pancode Front Panel
e unit incorporates a speaker,
use a 12-24V DC adapter (For outdoor
Installation and Programming Manual
Outdoor Unit
5
Page 8
2
Installation
The PanCam/Pantel/Pancode is mounted to the installation
bracket provided; this mounting bracket should be installed
with the arms of the bracket positioned at the bottom.
Outdoor Unit Bracket
Figure 2-1. Installation brackets
To Install the PanCam/Pantel/Pancode wall bracket
1. Measure and mark the location on the wall where the
holes will be drilled for the mounting bracket.
2. Drill the holes and insert the wall anchors into the holes.
The wall anchors should be flush with the wall.
3. Attach the mounting bracket using the wall screws
provided.
2.1 Installation Instructions
2.1.1 PanCam
Power (9V DC) is provided to the camera via an exten
connector in the PanCam. The camera is activated, once the
relevant instruction is given (e.g. push on the call button, etc.).
PanCam/Pantel/Pancode
Installation and Programming Manual
Indoor Unit Bracket
ded
6
Page 9
Caution
To avoid damage to the camera, make sure to connect the
correct polarity to the connector (see Figure 2-
Camera connector 12V DC
Figure 2-2. Camera connector
2.1.2 PanCam Schematic setup
The following pictures show the schematic setup of the
PanCam unit.
2).
-
12V
+12V
Figure 2-3. PanCam Schematic setup
The video signal is independent and connected directly to
th
ird-
party video equipment (e.g. a video recorder,
multiplexer, PC, etc.).
The unit is connected to the PBX as an analog extension.
The unit powers the Door Lock and the Camera.
PanCam/Pantel/Pancode
Installation and Programming Manual
7
Page 10
Installation
2.1.3 Pantel/Pancode
The Pantel/Pancode can be installed as the individual access
co
ntrol or can be used with adjacent access-control devices,
such as card reading devices. For more information on
adjacent access-control device installation, see section 2.2,
Adjacent Access-Control Device.
A 12V AC external power supply is included with
Pantel/Pancode unit. A 12 to 24V DC/1.6A power adapter,
which provides a quieter door-lock action, can also power the
Pantel/Pancode. The power adapter should not be located
farther than 10m (30ft) from the Pantel/Pancode.
The following figure shows th
connector provided with the Pantel/Pancode. This connector is
attached at the base of the internal component. All wiring to
the Pantel/Pancode is attached to the wire connector.
The Pantel/Pancode supports bypass switch in
allows opening the door with a hardwired switch. A bypass
switch should be connect to the SW and /SW terminals.
Power Supply
Normally
Open/Closed
Outputs
Door Lock
Relay
Termin
als
Switch
Terminals
Phone
Line/Extension
the
e terminal locations on the wire
stallation. This
~12V
~12V
N.C.
CMN
N.O.
DLR
~DLR
/DLR
SW
/SW
LINE
LINE
Figure 2-4. Connector Wiring
Note
:
For installations of powered-unlocked
and ~DLR. For installations of powered-locked-state,
use /DLR and ~DLR (
purposes in an emergency situation).
The wiring connector is a screw connector type. In order to
attach a wire you must insert the stripped end of the wire into
8 PanCam/Pantel/Pancode
this is recommended for safety
Installation and Programming Manual
-state, use DLR
Page 11
the proper terminal and tighten the terminal screw. This will
crimp the wire connection.
Caution
To avoid damage to the Pantel/Pancode, the power supply
should be turned off prior to connectin
Pantel/Pancode unit.
To Install the Pantel/Pancode
1. Remove the cover from the Pantel/Pancode unit and
disconnect the wire connector, found at the base of the
internal component.
2. Connect the two 12V lead wires from the 12V AC power
adapter (o
“~12V”
3. Connect the two PBX extension wires, one to each of the
“LINE”
4. Connect the door-lock relay wires to the
“~DLR”
-orIf the door-lock relay is a powered-locked-state type
lock, connect the door-lock relay wires to the
and
5.
If a push button switch is used, connect the push button
wires to the
6.
Plug the wire connector to the base of the
Pantel/Pancode inner comp
7.
Place the Pantel/Pancode onto the mounting bracket.
8. Switch on the power to the 12V adapter.
After installation, you can now program the Pantel/Pancode
unit. For details on programming, see section 3,
r the 12-24V DC adapter), one to each of the
terminals.
terminals.
terminals
“~DLR”
terminals.
“SW”
and the
“/SW”
onent.
g wires to the
terminals.
“DLR”
and
“/DLR”
Programming
.
2.2 Adjacent Access Control Device
Th
is section describes adding an access-control device to an
existing Pantel/Pancode, and adding a Pantel/Pancode to an
existing access-control device. The key difference between
these two installations is which Access-control device controls
the door lock r
2.2.1 Adding an Access Control Device to the
When activated, the access-control triggers the Pantel/Pancode
“SW” terminal, which activates the door-lock relay and opens
the door.
PanCam/Pantel/Pancode
elay.
Pantel/Pancode
Installation and Programming Manual
9
Page 12
Installation
For this type of installation, the access-control device “N.O.
output wires are connected to the Pantel/Pancode Switch
terminals (see Figure 2-5.)
The volume of the PanCam/Pantel/Pancode speaker can be
adjusted using the volume controller located on the unit’s back
panel.
After installing the unit, test the volume. In case it is too
low/high, remove the unit from the mounting bracket a
adjust the volume using a small screwdriver.
PanCam/Pantel/Pancode
Installation and Programming Manual
nd
11
Page 14
Programming
3
Programming
Programming can be done from any telephone or extension on
the PBX, using keypad DTMF tones. The following
programming functions are discussed in this section:
Day/Night Mode Selection
Entering P
Resetting the PanCam/Pantel/Pancode
3.1 Day/Night Mode Selection
Day and Night mode specify which of the programmed
destination numbers, Day or Night number, will be called
when the
change the
To Change the Day/Night Mode
3.2 Entering Programming
Note: You will hear a confirmation tone every time you enter
Call button is pressed. The operator can manually
Day/Night mode.
1. Dial the PanCam/Pantel/Pancode line/extension
from any touch-tone telephone.
2.
Wait until the PanCam/Pantel/Pancode answers and
beeps.
3. Enter *80 for Day Mode
-orenter *81 for Night Mode.
rogramming Mode
Mode
a programming command.
To Enter Programming Mode
1. Dial the PanCam/Pantel/Pancode line/extension from
any touch-tone telephone.
2.
Wait until the PanCam/Pantel/Pancode answers and
beeps.
3. Dial *
4. Enter the Programming Access Password (default
To Exit Programming Mode
12 PanCam/Pantel/Pancode
900.
password is 1234).
Dial *900
–or–
if no dialing occurs within 45 seconds, the program
mode automatically exits.
Installation and Programming Manual
Page 15
3.3 Resetting the PanCam/Pantel/Pancode
Resetting the PanCam/Pantel/Pan
change the parameters in the unit to the manufacturers default.
To Reset the Unit
1.
Enter programming mode (see section 3.2,
Programming Mode).
2.
Dial *151.
3.
A confirmation tone will be heard.
4.
Exit programming mode.
To Reset the
PanCam-C and Pancode)
1.
Enter programming mode (see section 3.2,
Entering Programming Mode).
2.
Dial *152.
3.
A confirmation tone will be heard.
4.
Exit programming mode.
3.4 PanCam-T/Pantel Setup and Operation
The following table contain
can be accessed in the programming mode for Setup and
operation.
Day, Night
destination
numbers
Delete the
destination
assignments
OPERATION
Unit in “speed dial” mode (only
PBX Parameter Commands
*360 + X + DN + #
where:
X = 1; Day destination
X = 2; Night destination
DN = U
For special character
input, see section 3.6
Entering Special
Characters DTMF,
page 21.
*360 + X + #
where:
X = 1; Day destination
X = 2; Night destination
code will automatically
s programming functions, which
COMMAND
p to 20 digits.
on
Entering
DEFAULT
Day = 0
Night = 0
PanCam/Pantel/Pancode
Installation and Programming Manual
13
Page 16
OPERATION
*For Pantel
Indoor ONLY:
Busy off/on time
cadence setups for
disconnecting the
line when the
destination is busy
Digit(s) to open
the door from any
exte
nsion
Time between
DTMF’s
Maximum time
for the line to be
opened (sec)
Door o
time limit (sec)
Change the
system
administrator’s
password
*For PanCam
Camera
instructions
pening
-T
COMMAND
*371 + X + YYYY
where:
X = 1; off time setup
X = 2; on time setup
YYYY = Cadence in
step of 20 milliseconds
*441 +XXXX + #
where:
XXXX = Digits (0-9)
Note: Up to 4 digits
*460 + X
where:
X = 1
-9
(each step is 200 msec)
*462 + XX
XX = Seconds (10-99)
00 = Unlimited
*464 + X
X = Seconds (1-9)
*600 + New password
(must be 4 digits).
Warning: Do not use *
or # keys
*620 + X
X = 0 camera always
off
X = 1 ca
X = 2 camera powered
when call button is
pressed
mera always on
Programming
DEFAULT
500 msec
500 msec
8
2 (400ms)
45 sec
3 sec
1234
0
PanCam
The PanCam-C/Pancode can work in two modes of operation:
Standard and Speed
In Standard mode, which is the default, the keypad requires
direct dialing of exte
In Speed-Dial mode, keys 1-9 can be assigned destination
phone numbers. When a key is pressed, the assigned
destination number is dialed.
14 PanCam/Pantel/Pancode
-C/Pancode Setup
-dial.
nsions and numbers.
Installation and Programming Manual
Page 17
3.4.1 Selecting the Mode of Operation
To Set the PanCam-C/Pancode Operation Mode
1.
Dial the PanCam-C/Panc
touch-tone telephone.
2.
Wait until the PanCam-C/Pancode answers and
beeps.
3.
Dial *900.
4.
Enter the Programming Access Password (default
password is 1234.)
5.
For Standard Mode, dial *151 (See 3.5.2 for
programming)
-orfor Speed-Dial M
programming).
Note:
After selecting the mode of operation by using *151 or
3.4.2 Standard Setup
The following table contains programming functions, which
can be accessed i
operation.
The Day/Night
DN will be
dialed when the
is pressed,
respective to
Day/Night
mode. The
Error DN is
dialed after
receiving three
invalid Acc
Code entries in
a row
OPERATION
Call button
*152, the unit will reset to default values for
each mode.
ess
n the programming mode for Standard Setup
PBX Parameter Commands
*360 + X + DN + #
where:
X = 1 Day
X = 2 Night
X = 3 Error
Destination number (DN) =
Up to 20 digits, including
*,#, Pause, and A-D
characters. For special
character input, see section
3.6
Entering Special
Characters DTMF, on page
21.
ode line/extension from any
ode, dial *152 (See 3.5.3 for
COMMAND
DEFAULT
Day = 0
Night = 0
Error =
No
default
PanCam/Pantel/Pancode
Installation and Programming Manual
15
Page 18
Programming
OPERATION
Delete a
destination
number
assigned to
Day, Night, or
Error DNs.
This command
must be entered
separately for
each X value
Programming
the pre
fixdigit(s) for
PBX
extensions
dialing. When
input to the
PanCam-C/
Pancode begins
with these
digits, the
PanCam-C/
Pancode will
process them as
extension
dialing
Pancode Indoor
only
Digit(s) to open
the door from
any extension
COMMAND
*360 + X + #
where:
X = 1 Day
X = 2 Night
X = 3 Error
*170 + prefix
Maximum 4 digits
-digit(s) + #
(Do Not use * or # as prefix
digit)
To cancel
enter:
*170 + #
*371
*441 +XXXX + #
where:
XXXX= Digits (0-9)
Note: Up to 4 digits.
this operation,
DEFAULT
No
default
8
16 PanCam/Pantel/Pancode
Installation and Programming Manual
Page 19
OPERATION
Changing the
Opening door
Access Code
Time between
DTMF’s
Conversation
time limit (sec)
Door opening
time limit (sec)
Changing the
programming
password
*For
PanCam
Camera
instr
uctions
-C
COMMAND
*442 + (New Access Code)
Access
Codes can be up to
four numeric digits. If the
New Access Code is less
than four numeric digits,
press the # following the
entry of the digits.
Allowable characters are 0
through 9. Do not use the *
or # keys.
Note
can
prefix digits as PBX
ex
*460 + X
where:
X = 1
(each step is 200 msec)
*462 + XX
where:
XX = Seconds (10-99)
00 = Unlimited
*464 + X
where:
X=
*600 + (new password)
Programming access
password must be four
numeric digits. Allowable
characters are 0 through 9.
Do not use the * or # keys.
*620 + X
X = 0 camera always off
X = 1 camera always on
X = 2 camera powered
when call button is pressed
: The access code
not begin with the s
tension numbers
-9
Number of seconds(1-9)
ame
DEFAULT
9876
2 (400)
45 sec
3 sec
1234
0
3.4.3
Speed-Dial Setup
The following table contains programming functions, which
can be accessed in the programming mode for Speed-Dial
mode opera
PanCam/Pantel/Pancode
tion.
Installation and Programming Manual
17
Page 20
PBX Parameter Commands
Programming
OPERATION
Assigning a
Speed-dial
destination
number.
This command
must be entered
separately for
each X value
Cancelling a
Speed-dial
destination
number.
This command
must be entered
separately for
each X value
Assigning
Destination
Numbers (DN) to
Day, Night and
Error. This
command must be
entered separately
for each X value.
The Day/Night
DN will be dialed
when the
Call
button is pressed,
respective to
Day/Night mode.
The Error DN is
dia
led after
receiving three
invalid Access
Code entries in a
row
COMMAND
*120 + X + DN + #
X = a digit 1 through 9
DN = Destination
number (DN) = Up to
20 digits, includin
Pause, and A-D
characters.
For special character
input, see section 3.6
Entering Special
Characters DTMF
*120 + X + #
X = a digit 1
through 9
*360 + X + DN + #
where:
X = 1 Day
X = 2 Night
X = 3 Error
Destination number
(DN) = Up to 20 digits,
including *, #, Pause,
and A-D characters. For
special character input,
see section
3.6
Special Characters
DTMF
.
g *, #,
.
Entering
DEFAULT
No default
No default
Day = 0
Night = 0
Error =
No default
18 PanCam/Pantel/Pancode
Installation and Programming Manual
Page 21
OPERATION
Delete a
destination
number assigned
to Day, Night, or
Error DNs. This
command must be
entered separately
for each X value
For Pancode
Indoor only
Defining the
digit(s) to open
the door from any
extension
Changing the
Opening door
Access Code
Time between
DTMF’s
Conversation time
limit (sec)
Door opening
time limit (sec)
COMMAND
*360 + X + #
where:
X = 1 Day
X = 2 Night
X = 3 Error
*371
*441 + XXXX + #
XXXX= Digits (0-9)
Note: Up to 4 digits
*442 + 0XXX+#
0XXX = New Access
Code up to four digits.
The fi
rst digit of the
access code in Speeddial mode must be 0.
If the new access code
is less than four
numeric digits, press the
# key following entry of
the digits. The
allowable characters are
0 through 9. Do not use
the * or # keys.
*460 + X
where:
X = 1
-9
(each step is 200 msec)
*462 + XX
XX = Seconds (10-99)
00 = Unlimited
*464 + X
XX = Number of
seconds (1-9)
DEFAULT
8
0123
400
45 sec
3 sec
PanCam/Pantel/Pancode
Installation and Programming Manual
19
Page 22
Programming
OPERATION
Changing the
programming
password
COMMAND
*600
+ (new password)
DEFAULT
1234
Programming access
passwords must be four
numeric digits. The
allowable characters are
0 through 9. Do not use
*For PanCam
Camera
instructions
the * or # keys.
-C
*620 + X
X = 0 camera always
off
0
X = 1 camera always on
X = 2 camera p
owered
when call button is
pressed
X = 3 powered by any
touch on unit keypad
3.5 Entering Special Characters DTMF
Special characters can be entered using the keypad. The
following table shows the corresponding keypad entries
needed for DTMF of special chara
DTMF CHAR.
Digits 0
*
Pause
#
A
B
C
D
-9 0-9
**
*1, indicates a 1 second pause
*4
*5
*6
*7
*8
NUMBER TO DIAL
cters.
20 PanCam/Pantel/Pancode
Installation and Programming Manual
Page 23
4
Specifications
4.1 General Specifications
Power Supply (External)
Line Voltage
DC Leakage
On-Hook Insulation
(Resistance Between Line
Terminal and Ground)
Ring Capacitor
On-Hook Impedance
Ring Detect
DC Resistance (Off-Hook)
Impedance (Off-Hook)
Imbalance Ratio
Return Loss
Current During Break
DTMF Transmission:
Frequency Tolerance
Frequency Level (Hi
Frequency Level (Low)
gh)
12V AC@1.6A (supplied with unit)
12-
24V DC@1.6A (optional)
24-
72V DC
< 10 ?A
0-
100500V AC/50Hz > 20K?
100V AC/25Hz
0.47
@50V DC,
40V AC/25Hz>3000
2724-
350?
300300300< 700 ?A
±
-
-
100V DC > 5M
200 V DC > 30 K
?F ±10%
100 V AC/16-60 H
66V DC @ 20-100mA
3400Hz 500-700
3400Hz > 46dB
3400Hz > 18dB
1.5%
6 to –8dBm
8 to –10dBm
?
> 100K
?
?
?
?
z
Inter-Digit Pause Time
Relay Switching Current
Dimensions
Outdoor Unit
Indoor Unit
Operating Temperature
70-
80ms
2A max
19.4cm x 10.2cm
18.5cm x 9.5cm
Outdoor:
Indoor: 20?c to +35?c
-20?c to +50?c
Page 24
4.2
Camera Specifications
Specifications
4.2.1
Model no.
Image Sensor Device
Image Sensor Area
Horizontal Frequency
Vertical Frequency
Total Pixels
Scanning System
Resolution
Minimum Illumination
Electronic Shutter