Contents may be changed without prior notice to
improve the performance or quality of the product.
AK240
Leather Case
(with warranty)
& Protective Film
Micro-USB cable
Leather Case & Protective Film : Protect the device and its screen.
Warranty for the Leather Case guarantees the quality of the leather.
Micro-USB cable : Connect the device to a computer
or charge the device.
Quick Start Guide : Basic overview of device functionality.
Warranty card : The warranty card is required for
customer & technical support. Do not misplace the card.
User Guide : The User Guide can be downloaded from the Astell&
Kern website [http://www.astellnkern.com > Support > Download].
microSD card slot cover : The cover is used to protect the microSD
card slot when not in use. It's installed on the device by default.
Quick Start Guide
& Warranty Card
microSD Card
Slot Cover
Start 02
User Guide
AK20 at a
Glance
The appearance of the product, printed and engraved
information may vary depending on the model.
Earphones / Optical Port
Power
Balanced audio pin map
R- R+ L+ L-
Balanced
audio port
Previous/
Rewind
Play/Pause
Next/Fast
Forward
microSD
card slot
Earphones / Optical port : Output sound to connected
earphones. Music can be played back on an SPDIFcapable external device by using an optical cable.
Power : Turn the screen on and off.
Long Press - Turn the device on and off.
Balanced port : Output sound to earphones or headphones
that support balanced audio connections. Connect to
an external audio device by using both the earphone port
(ground) and balanced audio port (LR) in conjunction.
Micro-USB port : Connect to a computer or recharge the device.
Previous/Rewind : Play the previous song or restart the song.
Long press - Rewind.
Micro-USB port
Volume
LCD
Touchscreen
Home key
Start 03
User Guide
Play/Pause : Play or Pause a song.
Next/Fast Forward : Skip to the next song.
Long press - Fast Forward.
microSD card slot : Insert a microSD card and access its files.
Volume : Control the volume by turning the wheel.
LCD Touchscreen : Display with gesture control.
Home button : Show the Home Screen.
Power
Management
Turn On/Off
1. Long press the [ ] button to turn on/off the device.
2. A long press while the device is on will display a
shutdown message.
3. Press [Confirm] to turn off the device.
This device has an automatic shutdown feature to
reduce battery consumption. The device will turn off after
a defined period when there is no user input. [Settings Power Saving - Automatic Shutdown] (See p. 38)
Turn the Screen On/Off
1. Press the [ ] button to turn on the screen.
2. Another short press will turn off the screen.
This device has an automatic timeout feature to reduce
battery consumption. The screen will turn off after a
defined period when there is no user input. [Settings Power Saving - Screen Timeout] (See p. 38)
Start 04
User Guide
Reset Function
1. In cases of unexpected device failure or freeze, press
the [ ] button for 12 seconds to force a shutdown.
The device can be restarted normally after a shutdown.
Resetting the device will not affect the stored data or
time setting. Do not attempt to reset the device while it's
functioning because doing so may corrupt stored data.
Charging
1. Turn on the computer.
2. The device will charge automatically when connected
to a computer via the Micro-USB cable.
When charging via PC connection, the charge time may
change depending on whether the device is On or Off.
The maximum charge time with a 5V 2A charging adapter is
4 hours and 30 minutes. (Fully discharged battery, power Off)
If the device is On and/or being used while charging, the
charge time may be longer or the battery may not fully
charge. Charging with the device turned Off is recommended.
The device may not charge if the PC or USB connection
goes into standby/sleep mode.
The device may charge slowly or not charge at all in
extreme temperatures. Charging in a room-temperature
setting is recommended.
The built-in battery will gradually lose capacity over time
according to the number of charges/discharges.
Be sure to use a high-powered USB 2.0 port. A lowpowered USB port (i.e. keyboard or USB hub without a
dedicated power supply) will increase the charge time.
Do not use a Micro-USB cable other than the one supplied
with the device because doing so may cause a malfunction.
Start 05
User Guide
Connections
Earphones/Headphones
Connect earphones or headphones to the earphones port.
1.
OR
Balanced Earphones/Headphones
1. Connect supported earphones or headphones to the
Balanced port.
OR
Balanced Audio Device
1. Connect to an external audio device by using both the
Earphones port and Balanced port in conjunction.
Earphones port
(Ground)
Balanced port (LR)
Start 06
User Guide
Optical Out
1. Music can be played back on an SPDIF-capable
external audio device by using an optical cable.
DSD format is not supported while using Optical Out.
Connecting to a Computer
1. Turn on the device and the PC.
Connect the device to a PC as a standard USB device by
2.
using the supplied Micro-USB cable. [Settings - Connect USB]
USB drive : Transfer files from the PC to the device.
DAC input : Listen to music from the PC on the device.
(See pp. 29-33)
Mac users need to download and install the MTP program
from the Astell&Kern website. [http://www.astellnkern.com
> Support > Download] For an optimal connection, quit all unnecessary
programs before connecting the device to the computer.
Do not use a Micro-USB cable other than the one supplied
with the device because doing so may cause a malfunction.
Windows XP users require Service Pack 2 and Windows
Media Player 10
to be installed for the computer to recognize the USB device.
Download necessary Service Packs and Windows Media
Player from the Microsoft website. http://www.microsoft.com
Start 07
User Guide
Disconnecting from the Computer
1. Verify that all operations have completed before
attempting to disconnect the device from the computer.
Disconnecting the device from the computer during an
operation (i.e. file transfer) may corrupt data on the
device.
Copy Files/Folders to the Device
1. Select the appropriate files/folders from the computer
and Drag & Drop them into the USB device.
Make sure that the Micro-USB cable is securely
connected.
Removing the Micro-USB cable or turning off the
device/computer during a file transfer may corrupt data
on the device.
File transfer speeds may be affected by the computer
and/or the OS environment.
Start 08
User Guide
Delete Files/Folders on the Device
1. Select the file/folder to delete, right click, and select
[Delete].
2. Select [Yes] in the [Confirm File/Folder Deletion]
window to delete the selected files/folders.
Insert/Remove a microSD Card
1. Refer to the diagram and
gently insert a microSD
card into the microSD
card slot.
2. To safely remove a microSD card,
select [Safely remove SD card]
from the Notification Bar or
select [Unmount SD card] from
[Settings - System Information].
3. Gently press the microSD card
to release it from the slot.
Start 09
User Guide
Recommended microSD Cards
Brand : SanDisk, Transcend
Notes on inserting a microSD card.
- Do not force the microSD card into the slot. Doing so may
cause damage to the device and/or the microSD card.
- Do not repeatedly insert/remove the microSD card.
- If the microSD card is improperly inserted, it may
become immovable or cause damage to the device.
Notes on removing a microSD card.
- Be sure to safely unmount and remove the microSD card
from the device. Not following the proper procedure may
corrupt data and cause serious damage to the system.
- Do not remove the microSD card while it's in use.
Doing so may cause data corruption/deletion,
malfunction, and damage to the microSD card.
Miscellaneous
- If the device is unable to recognize the microSD card and
/or is malfunctioning, format the memory card before use.
(See p. 40)
- Using microSD cards other than the recommended
brands may cause device malfunction.
- A microSD card is not included with this device. Please
purchase separately.
If the device is unable to recognize the microSD card and
/or is malfunctioning, format the memory card before use.
A microSD card is not included with this device. Please
purchase separately.
Start 10
User Guide
Firmware
Upgrade
Wi-Fi Update / OTA (Over-the-Air)
1. Connect to a wireless network.
2. When a new firmware version is found, a Firmware
Update Guide window will display on screen.
3. Select [Update] and choose the items for update.
4. Follow the on-screen instructions and proceed with
the Firmware Upgrade.
Refer to page 41 of the manual for more information on
connecting to a wireless network.
Firmware Upgrade may not initialize when the battery
level is too low (A minimum battery level of 50% is
required). Moving to another screen during the file
download will cancel the download.
Do not disconnect from the wireless network during a
Firmware Upgrade. Doing so may cause data corruption
and/or damage to the system.
If an error occurs or the notice in the Notification Bar
disappears during an upgrade, download the Firmware
Upgrade again through [Settings - Update - System
Update].
Start 11
User Guide
Basic
Functions
LCD Touchscreen
1. This device features an LCD Touchscreen.
Interact with the device by touching the screen to
access a variety of features.
Do not use a sharp object or excessive force to prevent
damage to the screen.
Moving up/down in the list
1. Scroll through a list by dragging [Bottom Top] /
[Top Bottom] on the screen.
Home Screen
1. Press the [Home] button at any time to return to the
Home Screen.
Home Screen
2. Long press the [Home] button to move to the Music
Player.
Using the Device 12
User Guide
Home
Screen
1
Notification Bar
Current Song
2
Menu items
3
Search options
4
Menu items other than [MQS Streaming/Settings] can
be long-pressed and dragged to change their locations.
Pull down on the Notification Bar to
view its contents. (See pp. 14-16)
Currently playing artist/song information.
Select a menu button to
move to the corresponding screen.
View the list of songs by different
search options.
1
2
3
4
Using the Device 13
User Guide
Notification
Bar
1
7
2
3
4
5
6
8
9
10
11
12
Using the Device 14
User Guide
1
2
3
4
5
6
7
8
9
Notification
Bar
Wi-Fi
Equalizer
Bluetooth
Gapless
Playback
Notifications
Display
Search
Computer
Connection
Repeat
Press the Notification Bar
to close.
Press [ ] to turn Wi-Fi on
or off.
Press [ ] to turn the EQ on
or off. The most recent EQ
settings are used by default.
Press [ ] to turn Bluetooth
on or off.
Press [ ] to turn Gapless
Playback on or off.
Notification contents are
displayed in this area.
Enter keywords to display
a list of items containing the
search terms.
Select the appropriate mode
when connected to a computer.
:USB drive mode for
transferring media files.
:Listen to music from the
PC through the device.
Press [ ] to cycle through
different Repeat modes.
: Repeat the entire Playlist.
: Repeat the current song.
: Disable Repeat.
Using the Device 15
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