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Touch 2
Engineering Manual
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IRIS Touch 2 Engineering Manual

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IRIS Touch
Engineering Manual
Version 1.5
Contents
Page 2 of 36 IRIS Touch Engineering Manual Version 1.5
1. Introduction
The IRIS Touch offers cost effective Alarm over IP (AoIP) for the commercial and residential sectors.
All IRIS Touch diallers are certified as suitable for all Grade 3 systems with an Alarm Transmission System (ATS) configuration up to SP6 for single path, or ATS configuration DP4 for dual path (IRIS Touch 240NG only).
The IRIS Touch is based on Chiron’s successful IRIS Touch range of AoIP diallers with the same hardware and software used in all IRIS diallers; with the same level of security and features provided to military, governments, banks and commercial industry markets.
The IRIS Touch offers a touch screen as standard for configuration, local alerts, and allows diagnostic and tests to be performed by the engineer.
Polling and alarm transmission are performed via the Ethernet or GPRS/3G communication paths (4G and CDMA on request) to the monitoring centre using the IRIS Secure Apps monitoring software.
IRIS Touch Engineering Manual Version 1.5 Page 3 of 36
2. IRIS Communication Mechanism (Polling / Alarms)
The polling / alarm mechanism used on the Chiron IRIS system is highly secure and flexible, and uses the IRIS Secure Apps monitoring software (installed at the monitoring centres) with the IRIS Touch diallers.
It has been independently certified as compliant to the Grade 3, ATS6 - within the EN50131 standard for alarm systems.
The IRIS system is unique in its ability for the polling frequency to be varied which means that the polling profile can be adjusted as necessary to take into account the grade of security required and the traffic bandwidth available.
Key features are:
Independently certified as compliant with EN50131-1 Grade 3 ATS configuration SP6 over Ethernet and ATS –
SP5 over GPRS for single path Ethernet and DP4 for dual path communications.
After initial installation all backup or alternate IP address for the Polling engines (main & backup) are
downloaded to the IRIS Touch dialler over the polling communications.
All polling and alarms are authenticated by the receiver (Polling Engine) using the secure and sophisticated
‘Challenge Handshake’ mechanism as used in military and credit card applications. Each remote IRIS dialler proves its authenticity using a 256 bit security key. A new random number generated by the receiver (Polling Engine) is used for every poll so it is not possible to substitute the dialler using playback or sequence prediction.
Unlike other systems each dialler can have a unique security key which can be changed at the monitoring centre
any time as required. For additional security the installer never needs to load the key or be aware of what it is.
Also unlike other systems, the polling frequency is not fixed and can be varied by the monitoring centre at any
time, from a period of 10 seconds for high security systems down to once a week for low security systems. This means that polling rates can be optimised to deliver the grade of service required and minimise the bandwidth required.
Polling and alarms are carried over the TCP/IP protocol that gives end-to-end error protection. This removes the
possibility with other protocols such as UDP that data packets are lost or re-sequenced in the network leading to false alarms.
All polling and alarms are outbound from the dialler location to the monitoring centre and do not require the IP
address of the dialler to be known. No special set-up is required at the customer’s router, such as port mapping for incoming calls. This feature is essential for operation with networks with dynamic addressing and standard GPRS/3G networks.
Background communication path polling is also configurable at the monitoring centre and enables the IRIS
dialler to periodically poll over the backup communication path, and any faults with this communication will be reported back to the IRIS Secure Apps system.
Each poll transaction is very small and with the authentication protocol is only about 500 bytes of data,
including all traffic in both directions. For fixed line IP networks there are no traffic costs.
Total traffic is proportional to the polling frequency. For example, at 10 second poll 180K bytes per hour and at 3 minutes polling this would reduce substantially to only 10K bytes per hour.
Even with tariffed networks such as GPRS/3G, and when running at a polling rate suitable for the highest level of security, a typical cost is only a few Euros per month. For GPRS/3G in many cases the level of traffic falls within the free bandwidth that comes with the SIM card contract and will effectively be at no cost.
Page 4 of 36 IRIS Touch Engineering Manual Version 1.5
3. Product Features
Features
IRIS Touch
200NG
220NG
240NG
Fire retardant enclosure

Touch screen

Ethernet
 1 1
GPRS/3G 

Dial capture

Relays 3 3
3
Inputs (Pins)
4 4 4
Serial RS485
Serial TTL
RS232 (Basic or Full)
Basic
Text messaging



Multi language menus

VoIP & SIP services

Option available on request
4G / CDMA
IRIS Touch Engineering Manual Version 1.5 Page 5 of 36
LED Colour
Indication
Yellow flashing
Not currently configured or indicating that there are some current faults outstanding. See Section 9 “Trouble report”.
Yellow constant
Communicating and no current faults (flickers on every poll).
Micro
USB
Front
tamper
DC power
Pin inputs
RS485
Dial capture port
screw terminals
SIM card
SYS LED
Ethernet
GPRS/3G
antenna
Serial
(TTL)
RS232
Relays
Touch
screen
4. Package Contents
Contents dependent on model type:
Dialler board in plastic housing Ethernet cable (IRIS Touch 220NG & 240NG) GPRS/3G antenna (IRIS Touch 200NG & 240NG) Stylus 18k Ohms sense resistor
5. Board Configuration
IRIS Touch
SYS LED
Page 6 of 36 IRIS Touch Engineering Manual Version 1.5
6. Before You Start
Dialler account number
Monitoring centre IP address
Fixed IP address or DHCP
Fixed
DHCP
If using DHCP then the following information will not be required as it
will be assigned by the network.
IP address
Gateway address
Subnet mask address
Access Point Name (APN)
User Name (USR)
Password (PWD)
SIM Pin
Monitoring Centre (ARC)
Make sure that the monitoring centre to which the IRIS Touch device will send alarm signals is equipped with the appropriate IRIS Secure Apps receiving system. The following information should be obtained from the monitoring centre.
Ethernet Connection Details
The customer’s Ethernet (LAN) network details are required in order to connect the IRIS Touch. The following
information should be obtained from the customer.
GPRS/3G SIM Card and Access Point Name
If the installation uses GPRS/3G then a SIM card will be required. The IRIS Touch will also need to be given a GPRS/3G ‘Access Point Name’ (APN) and other possible configurations as shown below. These can be obtained from the SIM card provider.
IRIS Touch Engineering Manual Version 1.5 Page 7 of 36
IRIS RS485 screw terminal
To
Galaxy Data Bus terminal
0V (Power)
Galaxy (-)
VIN (Power)
Galaxy (+)
A
Galaxy (A)
B
Galaxy (B)
IRIS RS485 screw terminals
To
Risco Bus1 terminal
0V (Power)
COM
VIN (Power)
AUX
A
YEL
B
GRN
7. Installing the IRIS Touch Dialler
Use the following procedure to install your IRIS Touch dialler:
Mounting
Choose a suitable location, taking into consideration the routing of cables: power, panel dialler interface cable. Remove the two case fixing screws under the slide cover and open the unit, remove the two PCB fixing screws and remove the PCB.
Position the housing on the wall and drill three holes. Feed the cables through the opening at the base of the plate, or via the ‘knockouts’, and secure the plate to the wall with the three screws supplied.
Power
The IRIS Touch dialler can be powered from a separate or Aux 9-28V DC power supply specified to deliver up to 1A current using the screw terminals indicated in Section 5 “Board Configuration”.
Note: For Radio & Telecoms Terminal Equipment Directive compliance the power cable must be no longer than 3 meters in length.
Fit the power cable. DO NOT APPLY POWER TO THE DIALLER UNTIL INDICATED.
Connections
Connect cables to the PCB for your system as shown on in Section 5 “Board Configuration”.
Ethernet enabled systems (IRIS Touch 220NG & 240NG): Ethernet socket ETH.
Connect the Ethernet cable from ‘ETH’ to the local IP router/switch or socket that has been allocated for the LAN/WAN network IP connection.
GPRS/3G enabled systems (IRIS Touch 200NG & 240NG): Cell Ant. Fit the supplied T-bar GPRS/3G antenna but
do not fix in place until after performing the GPRS/3G network scan.
Note: An external GPRS/3G antenna can be fitted if required.
Dial capture port (optional and for more information see section below). 4 x Pin Inputs.
Optional serial connection
The following 3 connections are optional and depend on the panel connection method to be used.
By default the IRIS Touch RS485 connection is for Honeywell Galaxy panels. For alternative selections for other panel manufactures use the touch screen on the IRIS Touch Installers menu – settings to select the option required.
RS485 currently available for Honeywell Galaxy data bus (Alarms and Upload/download) or Risco ProSys bus
(Upload/download) connections (optional).
Serial TTL (optional). RS232 screw terminal (optional).
For more details on the cable requirements / connections please see details below.
RS485 connections (Honeywell Galaxy or Risco ProSys)
IRIS Touch to Honeywell Galaxy panels
IRIS Touch to Risco ProSys panels
Page 8 of 36 IRIS Touch Engineering Manual Version 1.5
GPRS/3G SIM card (IRIS Touch 200NG or 240NG)
Reference
ground pins
Pin inputs
1
4
4K7 Resistor
15K Resistor
1
4
Reference
ground pins
Pin inputs
DO NOT FIT SIM card until after you have performed the GPRS/3G Network Scan detailed in the Section 7.9
“Configuration” you will be prompted when to insert the SIM card.
Dial Capture
Dial capture enabled systems: Connect the dial port screw terminals with the alarm panel dialler telecoms line connections.
Note: Polarity is not important in this instance.
Fit the supplied 18K sense resistor in parallel with the dialler output of the alarm panel, at the alarm panel end of the cable.
Note: This resistor enables the dialler to detect cable faults and/or tampers and must be fitted at the alarm panel end of the cable to function correctly, the monitoring centre will also need to enable the dial port monitoring from the IRIS Secure Apps software to receive alarm notifications.
Pin Inputs
The IRIS Touch dialler has 4 pin inputs that can be used to generate alarm messages. These can be:
Text messages via SMS (GPRS/3G). SIA, Contact ID or Fast Format alarm messages over IP to the monitoring centre.
Note: These pin alarm inputs can also be used when the dialler is directly connected to an alarm panel via the dial capture, serial or RS485 connections.
Via Open/Close Contact Source
Each pin input is designed to be connected in a loop via an open/close contact source from an alarm panel, or other device, to a reference ground pin available on the IRIS dialler, as shown opposite.
Opening the contact (i.e. loop is open circuit) generates an alarm signal. Closing the contact generates the equivalent restore signal.
Via Sense Resistors
It is also possible to link the contacts to the IRIS dialler via sense resistors so that an open or short circuit tamper on the loop can be detected and the monitoring centre alerted. In this case, the connections should be made as shown opposite.
Note: For this feature to work correctly it is essential that the resistors are connected at the contact end of the loop and not the dialler end. The monitoring centre must also enable the monitoring of this facility on the dialler within the IRIS Secure Apps receiving system.
Switch On and Test
To confirm power is applied, look for the indicator SYS LED flashing yellow on the IRIS Touch dialler board.
IRIS Touch Engineering Manual Version 1.5 Page 9 of 36
Configuration
To configure your dialler, use any of the following methods:
Touch screen. Alarm panel integration e.g. Honeywell Galaxy (RS485 connection). Please refer to Section 7.9 “Panel
Configuration”.
Note: For connections to Honeywell Galaxy on the serial integration ensure you configure the alarm panel first as this will transmit configuration to the IRIS Touch dialler.
For more details on the alarm panel integration download the full panel installation manual from
http://www.chironsc.com/downloads_security.html.
Connect the board’s Micro USB connector to a laptop / PC running the IRIS Toolbox software.
Download the IRIS ToolBox user guide from http://www.chironsc.com/downloads_security.html.
Defaulting
If at any point you want to completely default the dialler you can use the following procedure:
1. Enter the Installer menu on the dialler touch screen and enter the installer password.
2. Go to the ‘Settings’ option and scroll down with the scroll bar on right until you see option for ‘Default All’.
3. Enter the ‘Default All’ and confirm that the dialler is to be defaulted.
Configuration via Touch Screen
IRIS Touch can be configured directly using the on board touch screen with the supplied stylus.
Enter the default installer code: 111111 and then click ‘OK’.
You will be prompted to change the password, please record the new password.
Enter and confirm a new password and press ‘Save’.
The Main Menu is displayed.
IRIS Touch 200NG or 240NG with GPRS/3G connection:
GPRS/3G Network Scan
Select the ‘Run Network Scan’.
The scan must be carried out without the SIM card fitted.
The dialler listens for every base station in range, requests operator name and records the signal strength. This will take a few minutes to complete.
For a reliable GPRS/3G connection it is recommended that for the chosen network (SIM card) used there should be at least two base stations with signal strength (CSQ) of 10 or more.
If the signal strength is below or close to minimum then try to reposition the antenna/IRIS Touch dialler in a different location or you can use an external building or high gain antenna (if necessary), and rerun the network scan to check signal strength.
Once you have the required GPRS/3G signal strength power down the dialler and insert the SIM card into the SIM card holder, then power the dialler back up.
Go back into the ‘Installers Menu’ and enter in the installer code that you had setup beforehand and then select the
Installation Wizard as indicated next.
Page 10 of 36 IRIS Touch Engineering Manual Version 1.5
IRIS Touch 220NG or 240NG without GPRS/3G or after network scan completed:
IRIS Touch dialler
Alarm Panel
Installation Wizard
Select the Installation Wizard and follow the on screen prompts, if you require further information on this process then please check Section 8.2 “Installation Wizard”.
Once you have completed the Installation Wizard and setup any additional panel interface configuration via the settings menu you will need to check / configure the panel for the connection method you are using:
Panel Configuration
Panel configuration for dial capture
If you are connecting the IRIS Touch dialler via the dial capture method which is connecting the Telecoms module to the dial port of the IRIS Touch, you will need to configure the following options:
Alarm Panel Configurations:
Dial Type = Tone dial.
Telephone Number = The 12 digit format of the monitoring centre IP address
e.g. 192.168.0.34 would become 192168000034.
Account Number = 4 – 6 digit account number allocated by the monitoring centre.
Alarm Format = Fast Format (DTMF), Contact ID, SIA (level 1 to 3), or Robofon alarm format.
Note: If the ‘Alarm Override’ mode is selected, the IRIS Touch dialler replaces the phone number and the account number used by the alarm dialler with the IP address of the monitoring centre and account number entered during configuration, so there is no need to change any settings on the alarm panel.
You can now perform the alarm signals commissioning and sign off required by the monitoring centre (ARC).
IRIS Touch Engineering Manual Version 1.5 Page 11 of 36
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