PRODUCT WARRANTY (U.S.A.)
1. What is covered and for how long?
ALL PRODUCTS: inMusic Brands, Inc. ("inMusic") warrants to the original purchaser that ION Audio products and all
other accessories are free from defects in material and workmanship under normal use and service for the period
commencing upon the date of purchase from an authorized ION Audio dealer and continuing for the following period of
time after that date for ninety (90) days. ION Audio warrants factory-refurbished merchandise to be free of material and
operational defects for a period of ninety (90) days from the original date of retail sale. This refurbished merchandise
warranty is not transferable.
2. What is not covered? This Limited Warranty is conditioned upon proper use of the product by the purchaser. This
Limited Warranty does not cover:
Damage caused by improper installation or improper connection to any peripheral
Damage caused by an external electrical fault
Damage from use of parts not manufactured or sold by ION Audio
Product purchased from anyone other than an ION Audio authorized dealer
Modifications to product not approved in writing by ION Audio
Equipment that has the serial number removed or made illegible
Normal cosmetic and mechanical wear
Damage or loss during transit to an Authorized ION Audio Repair Center
Units that are purchased and/or located outside of the continental USA
3. What are inMusic's obligations? During the applicable warranty period, ION Audio will repair or replace, at ION
Audio's sole option, without charge to the purchaser, any defective component part of the product. To obtain service
under this Limited Warranty, purchaser must first contact ION Audio and obtain a return authorization number ("RA#").
Purchaser must then return the product to ION Audio in an adequate container for shipping, accompanied by purchaser's
sales receipt or comparable proof of sale showing the date of purchase, the serial number of the product, and the seller's
name and address. To obtain an RA# and assistance on where to return the product, contact ION Audio customer
service at 401-658-3743. Upon receipt, ION Audio will repair or replace the defective products. ION Audio may, at ION
Audio's sole option, use rebuilt, reconditioned, or new parts or components when repairing any product or replace a
product with a rebuilt, reconditioned, new or comparable product. Repaired products will be warranted for a period equal
to the remainder of the original Limited Warranty on the original product or for 90 days, whichever is longer. All replaced
parts, components, boards, and equipment become the property of ION Audio. If ION Audio determines that any product
is not covered by this Limited Warranty, purchaser must pay all parts, shipping, and labor charges for the repair or return
of such product.
4. What are the limits on inMusic's liabilities? THE WARRANTIES GIVEN IN THIS LIMITED WARRANTY, TOGETHER
WITH ANY IMPLIED WARRANTIES COVERING ION AUDIO PRODUCTS, INCLUDING WITHOUT LIMITATION ANY
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW,
INMUSIC OR ION AUDIO SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, INDIRECT
OR SIMILAR DAMAGES, LOSS OF PROFITS, DAMAGES TO PURCHASER'S PROPERTY, OR INJURY TO
PURCHASER OR OTHERS ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE ANY ION AUDIO
PRODUCT, BREACH OF WARRANTY, OR NEGLIGENCE, INCLUDING BUT NOT LIMITED TO INMUSIC'S OR ION
AUDIO'S OWN NEGLIGENCE, EVEN IF INMUSIC, ION AUDIO, OR THEIR AGENTS HAVE BEEN ADVISED OF
SUCH DAMAGES, OR FOR ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY OTHER PARTY. THIS LIMITED
WARRANTY IS THE COMPLETE WARRANTY FOR ION AUDIO PRODUCTS, AND IS GIVEN IN LIEU OF ALL OTHER
EXPRESS WARRANTIES. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE
ORIGINAL PURCHASER OF THIS PRODUCT AND STATES PURCHASER'S EXCLUSIVE REMEDY. IF ANY
PORTION OF THIS LIMITED WARRANTY IS ILLEGAL OR UNENFORCEABLE BY REASON OF ANY LAW, SUCH
PARTIAL ILLEGALITY OR UNENFORCEABILTY SHALL NOT AFFECT THE ENFORCEABILITY OF THE REMAINDER
OF THIS LIMITED WARRANTY WHICH PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS BE CONSTRUED
TO BE LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW PERMITS.
This Limited Warranty allocates risk of product failure between purchaser and ION Audio, and ION Audio's product
pricing reflects this allocation of risk and the limitations of liability contained in this Limited Warranty. The agents,
employees, distributors, and dealers of ION Audio are not authorized to make modifications to this Limited Warranty, or
make additional warranties binding on ION Audio or inMusic. Accordingly, additional statements such as dealer
advertising or presentation, whether oral or written, do not constitute warranties by ION Audio or inMusic and should not
be relied upon.
5. How does state law apply to this warranty? SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO PURCHASER.
This Limited Warranty gives you specific legal rights. You may also have other rights, which vary from one jurisdiction to
another.
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1. inMusic Brands, Inc. ("inMusic") warrants to the original purchaser that ION Audio products are free
from defects in material and workmanship under normal use and service for the period commencing
upon the date of purchase from an authorized ION Audio dealer and continuing for the following period
of time after that date for (1) Year.
2. This Limited Warranty is conditioned upon proper use of the product by the purchaser.
This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abuse,
neglect, unusual physical or electrical stress, modification of any part of the product, or cosmetic
damage; (b) equipment that has the serial number removed or made illegible; (c) all plastic surfaces
and other externally exposed parts that are scratched or damaged due to normal use; (d) defects or
damage from improper testing, operation, maintenance, installation, adjustment, or service of the
products.
3. During the applicable warranty period, ION Audio will repair or replace, at ION Audio's sole discretion,
without charge to the purchaser, any defective component part of the product. ION Audio may, at ION
Audio's sole discretion, use rebuilt, reconditioned, or new parts or components when repairing any
product or replace a product with a rebuilt, reconditioned, new or comparable product.
4. THE WARRANTIES GIVEN IN THIS LIMITED WARRANTY, TOGETHER WITH ANY IMPLIED
WARRANTIES COVERING ION AUDIO PRODUCTS, INCLUDING WITHOUT LIMITATION ANY
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, INMUSIC OR ION AUDIO SHALL NOT BE LIABLE FOR ANY
SPECIAL, INCIDENTAL, CONSEQUENTIAL, INDIRECT OR SIMILAR DAMAGES, LOSS OF
PROFITS, DAMAGES TO PURCHASER'S PROPERTY, OR INJURY TO PURCHASER OR OTHERS
ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE ANY ION AUDIO PRODUCT, BREACH
OF WARRANTY, OR NEGLIGENCE, INCLUDING BUT NOT LIMITED TO INMUSIC'S OR ION
AUDIO'S OWN NEGLIGENCE, EVEN IF INMUSIC, ION AUDIO, OR ITS AGENTS HAVE BEEN
ADVISED OF SUCH DAMAGES, OR FOR ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY
OTHER PARTY. THIS LIMITED WARRANTY IS THE COMPLETE WARRANTY FOR ION AUDIO'S
PRODUCTS, AND IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. THIS LIMITED
WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF
THIS PRODUCT AND STATES PURCHASER'S EXCLUSIVE REMEDY. IF ANY PORTION OF THIS
LIMITED WARRANTY IS ILLEGAL OR UNENFORCEABLE BY REASON OF ANY LAW, SUCH
PARTIAL ILLEGALITY OR UNENFORCEABILTY SHALL NOT AFFECT THE ENFORCEABILITY OF
THE REMAINDER OF THIS LIMITED WARRANTY WHICH PURCHASER ACKNOWLEDGES IS AND
WILL ALWAYS BE CONSTRUED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW
PERMITS.
This Limited Warranty allocates risk of product failure between purchaser and ION Audio, and ION
Audio's product pricing reflects this allocation of risk and the limitations of liability contained in this
Limited Warranty. The agents, employees, distributors, and dealers of ION Audio are not authorized to
make modifications to this Limited Warranty, or make additional warranties binding on ION Audio or
inMusic. Accordingly, additional statements such as dealer advertising or presentation, whether oral or
written, do not constitute warranties by ION Audio or inMusic and should not be relied upon. Some
jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may
not apply to you. This warranty gives you specific legal rights, and you may also have other rights
which vary under local laws.
Please record the serial number of your unit as shown on the back of the chassis as well as the name of the
dealer from whom you purchased the unit. Retain this information and your original purchase receipt for your
records. Go to our web site ionaudio.com
MODEL:_______________________________ PURCHASED FROM: ______________________________
SERIAL NUMBER: ______________________ DATE OF PURCHASE: ____________________________
PRODUCT WARRANTY (NON-U.S.A.)
to register your product with us.
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RETURN INFORMATION
• A Return Authorization number must be obtained from your local ION Audio
Representative. For your representative go to ionaudio.com.
• A copy of the original sales receipt must also be included for the equipment to be repaired
under warranty.
• The faulty equipment must be packed in its original packaging.
• One additional outer layer of packaging must be included to ensure product safety.
Failures to do so may inadequately protect the equipment in transit and, therefore,
jeopardize the customer's warranty.
• ION Audio will not accept C.O.D. shipments and no call tags will be issued for
merchandise return.
• ION Audio will not return repaired merchandise to customers by priority service, unless by
written request at the customer's cost. Requests must be submitted in writing with
merchandise returned.
• The defective ION Audio equipment should be sent, FREIGHT PREPAID with Return
Authorization number clearly printed on the outer packaging and original sales receipt
enclosed to your local service center
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