Inter-Tel 8690 User Manual
Inter-Tel 7000
Model 8690 Powered by Inter-Tel
Personal Communicator
User Guide
QUICK REFERENCE GUIDE FOR
FREQUENTLY USED FEATURES
This guide provides basic instructions for frequently used system features. Refer
to the user guide for more information on these and other features.
PLACING AN EMERGENCY CALL
Before using your endpoint, contact your system administrator
IMPORTANT
to make sure your system is correctly configured for emergency service.
9
Dial ( / Eur.) to place an emergency call. You do
1 1
9
9 9
1
1 2
not have to select an outside line first.
If your endpoint is locked, you can still use it to dial emergency service numbers. Tap
the call ( ). Otherwise, there will be a 4-second system pause
#
after dialing the emergency service number to immediately place
9
1 1 #
before the system places the call. Refer to Locking Your Endpoint in the
Advanced Features section of the user guide for more information.
PLACING AN INTERCOM CALL
With or without the handset lifted, dial the subscriber’s extension number. When
using Auto Answer, speak when the intercom (IC) confirmation appears.
PLACING AN OUTSIDE CALL
1. With or without the handset lifted, do one of the following from the endpoint interface:
• Tap the Outgoing Call access code ( ).
• Tap
OUTGOING.
9
2. Dial the number.
ANSWERING A CALL
To answer a call, do one of the following:
• Lift the handset.
• From the endpoint interface, tap the flashing
• Tap from the Active Calls view.
• From the endpoint interface, tap (for handsfree calls).
button.
To answer a waiting call, either end your current call or place it on hold. Then
answer the call as described above.
© Inter-Tel (Delaware), Inc. October 2006 printed in U.S.
Part no. 835.3067
1
R
EDIALING A NUMBER
From the endpoint interface, do one of the following:
• Tap , and then tap
0
• Tap .
0
REDIAL.
PLACING A CALL ON HOLD
While on the call, do one of the following:
• From the endpoint interface, tap .
• From the Active Calls view, tap .
To return to the call, tap , , or the flashing
button.
TRANSFERRING A CALL
To transfer a call from the Active Calls view:
1. Select the call, tap , and then type the extension or outside number in the Call Transfer dialog box.
2. Tap
OK to transfer the call and disconnect your endpoint.
To transfer a call from the endpoint interface:
1. Tap
XFR, and then do one of the following:
• If you are transferring the call to a subscriber, dial the extension num-
ber.
• If you are transferring the call to an outside number, tap
the Outgoing Call access code ( ), and then dial the number.
9
OUTGOING or
2. Wait for an answer, announce the call (if desired), and then hang up.
If the extension transferred to is unavailable, tap the flashing button to
return to the caller.
USING REACH ME
To use Reach Me from the Routing view:
1. Tap , and then tap
2. Select a Reach Me option from the drop-down list (if applicable, enter a
forwarding number, and then tap
Change.
Ok.
To use Reach Me from the endpoint interface:
1. Tap
REACH ME or .
2. Tap
BROWSE, and then tap NEXT/PREVIOUS to scroll through the
5 6 0
options.
3. Tap
ACCEPT or to accept the Reach Me setting.
If you selected
and then tap
#
SEND CALLS TO, enter the extension or outside number,
ACCEPT or .
#
2
U
SING HOT RULES
To apply a Hot Rule to an incoming call:
1. While the endpoint is ringing, tap
Apply Hot Rule from the Hot Rules
message box.
2. Select a Hot Rule option from the drop-down list.
To apply a Hot Rule from the Active Calls View:
1. Tap and hold the stylus on a displayed call. The Context menu appears.
2. Tap
Advanced, and then tap Apply Hot Rule.
3. Select a Hot Rule from the drop-down list.
To apply a Hot Rule from the endpoint interface:
1. While on a call or while a call is ringing, tap
2. Tap
APPLY to accept the current Hot Rule or tap NEXT/PREVIOUS to
scroll through the options, and then tap
HOT RULES.
APPLY to accept the Hot Rule.
CHANGING YOUR STATUS
To change your status from the Home view: Select a status from the dropdown list, and then enter the time, date, or forwarding number (if applicable) in
the Status dialog box.
To change your status from the endpoint interface:
1. Tap
STATUS.
2. Tap
3. Tap
BROWSE, and then tap NEXT/PREVIOUS to scroll through the
options. If the status includes a time, date, or forwarding number, enter the
information using the dialpad buttons (see the following table).
ACCEPT or to set the status.
#
BUTTON
1
2
3
4
5
6
7
8
9
0
NUMBER OF TIMES BUTTON IS TAPPED (IN ALPHA MODE)
1 2 3 4 5 6 7 8 9 10 11 12 13
1!|’:;,/\><)(
ABC2abc
DEF3de f
GHI 4gh i
JKL5 j k l
MNO 6mn o
PQRS7 p q r s
TUV8 t u v
WX Y Z 9 w x y z
0.@#*-_&%=$~+
3
L
EAVING TEXT MESSAGES
1. Do one of the following from the endpoint interface:
• Tap , and then tap
• Tap .
5 2 0
LEAVE MESSAGE.
2. Enter the extension number.
CANCELING A SENT TEXT MESSAGE
1. Do one of the following from the endpoint interface:
• Tap , and then tap
• Tap .
5 2 2
CANCEL MESSAGE.
2. Enter the extension number.
3. Tap
DELETE to cancel the message.
VIEWING, REPLYING TO, OR DELETING A TEXT MESSAGE
To view or reply to a text message from the endpoint interface:
1. While the handset is on-hook, tap
2. Tap
VIEW TEXT to view the message. If more than one message is waiting,
tap
>>/<< to scroll through the messages.
3. Tap
REPLY to send a call to the party that left the message. Tap DELETE to
VIEW MESSAGE or .
delete the message.
USING YOUR CALL LOG
To access your Call Log from the Call Log view:
Select a call type. To place a call to Call Log entry, double-tap on the entry to
display the Place Call dialog box, and then tap
To access your Call Log from the endpoint interface:
1. Tap
CALLS.
2. Select one of the following options:
• Tap
• Tap
• Tap
3. Tap
1
or MISSED CALLS for missed calls.
2
or INCOMING for incoming calls.
3
or OUTGOING for outgoing calls.
NEXT/PREVIOUS to scroll through the options.
4. Do one of the following:
• If the call is from an outside caller, tap
• If the call is from a subscriber,
a. Tap
b. Tap
c. Tap
CONTACT to display the Outbound Communication menu.
NEXT/PREVIOUS to scroll through the contact options.
CONTACT to activate the selection.
Dial.
CONTACT to dial the number.
4
A
CCESSING YOUR MAILBOX
The following instructions include Automatic Speech Recognition
NOTE
(ASR) spoken commands, which can be used instead of tapping
the dialpad buttons if ASR is enabled for your system.
Contact your voice mail administrator for the voice mail number and password.
To access your mailbox: Dial the system voice mail number, and then enter
your password when prompted. If you are not prompted for your password, tap
, and then enter your password. Tap
#
to accept the entry.
LISTENING TO VOICE MAIL MESSAGES
You can listen to all voice mail messages in your mailbox, or you can select a
specific message.
DURING THE MESSAGE AFTER THE MESSAGE
BACK UP REPLAY
PAUSE FORWARD
MOVE FORWARD GO TO PREVIOUS
SAVE GO TO NEXT
DELETE SAVE
SKIP TO END DELETE
To listen to all voice mail messages:
1. Access your mailbox as described above.
2. Do one of the following:
• If E-Mail Reader is enabled for your mailbox: Tap or
Mail
.”
• If E-Mail Reader is not enabled for your mailbox: Skip this step.
3. Select one of the following:
• Tap
• Tap
1
or say “New” to listen to new messages.
3
or say “Saved” to listen to saved messages.
1 1
2 3
3 4
7 6
9 7
# 9
1
say “Voice
To select a specific voice mail message:
1. With the handset on-hook, tap or
set if desired.
2. Tap
>>/<< to scroll through the messages.
3. Tap
LISTEN to connect to your mailbox, enter your password, and then tap
#
.
VIEW MESSAGE. Then lift the hand-
5
F
EATURE CODES
Tap before entering the feature code.
FEATURE NAME CODE FEATURE NAME CODE
Agent Help Request 84 Last Call Return 69
Agent Help Reject 62 LCD Contrast Level 39
Annoyance Call Trace 57 Location Information 610
Auto Answer Incoming – On/Off 432 Location Validation 611
Auto Answer Outgoing – On/Off 382 Lock Endpoint 31
Auto Line Answer – On/Off 322 Message Menu 521
Auto Redial 35 Mute – On/Off 33
Background Music – On/Off 51 Off-Hook Voice Announce 59
Barge-In 81 Outbound Caller ID – Block 67
Billing Code – Enable 50 Outbound Caller ID – Unblock 82
Caller ID On/Off 34 Page 75
Call Log – Select Type 410 Personal Assistant 64
Call Park 98 Queue (Callback) Request 44
Call Park Pick Up 99 Reach Me – Follow Rules 564
Clear Alarm – Current 631 Reach Me – Select Type 560
Clear Alarms – All 630 Record-A-Call 85
Conference 55 Record-A-Memo 58
Contacts – Search 301 Redial 00
Contacts – Select Type 300 Send to Destination 48
Direct Account Access 97 Silent Monitor 80
Direct Endpoint Access 96 Silent Monitor – Barge In 91
Directed Call Pickup 53 Speed Dial – Station 01–19
Display User Info/Time/Date 65 Speed Dial – System
Group Call Pickup 54 Station Monitor 83
Group Listen – On/Off 492 Status 89
Headset – On/Off 402 Text Message – Delete 522
Hold 36 Text Message – Send 520
Hot Desking – Log In/Log Out 872 Transfer on Connect 79
Hot Rules 42 Transfer to Hold 46
Hunt Group – Log In/Log Out 882 Transfer to Ring 45
Hunt Group – Wrap Up 86 Voice Mail Message – Leave 93
200–299
6
NOTICE
This user guide is released by Inter-Tel, Inc. and provides information necessary to use
the Model 8690 endpoint. The guide contents, which reflect current Inter-Tel standards,
are subject to revision or change without notice.
Some features or applications mentioned may require a future release and are not available in the initial release. Future product features and applications are subject to availability and cost. Some features or applications may require additional hardware, software, or
system administrator assistance.
For sales, service, or technical support, contact your local authorized
Inter-Tel provider:
Enter provider information above
Comments about this user guide or other technical documentation should
be directed to Inter-Tel’s Technical Publications Department at:
Tech_Pubs@inter-tel.com
All products and services mentioned in this publication are the trademarks, service marks,
registered marks, or registered service marks of their respective owners.
Inter-Tel
Microsoft
Outlook
®
is a registered trademark of Inter-Tel, Incorporated.
®
, Windows®, ActiveSync®, Office®, PowerPoint®, Internet Explorer®, and
®
are registered trademarks of Microsoft Corporation.
© 2006 Inter-Tel (Delaware), Incorporated: Personal use of this material is permitted.
However, permission to reprint/republish this material for advertising or promotional purposes or for creating new collective works for resale or redistribution to servers or lists,
or to reuse any copyrighted component of this work in other works must be obtained
from Inter-Tel (Delaware), Incorporated.
REGULATORY INFORMATION
Product Disposal Instructions
This symbol indicates that the product is classified as electrical or electronic
equipment and should not be disposed of with other commercial or household waste at the end of its working life. For appropriate disposal and recycling instructions, contact your local recycling authority or Inter-Tel
provider.
The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) was established by the
European Union to minimize negative impact on the environment, control hazardous substances, and curtail
landfill expansion by using the best available recovery and recycling techniques.
FCC Regulations
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case users will be
required to correct the interference at their own expense.
Table of Contents
Table of Contents
CONTENTS PAGE
GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About Your Endpoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Endpoint Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What You See and Hear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Endpoint Ports and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Optional USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Endpoint Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Feature Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using the Input Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Endpoint Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Changing Endpoint Ring Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Adjusting the Viewing Angle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Changing Volume Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Calibrating the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Setting Backlight Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Listening to Background Music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Validating Your Location for Placing Emergency Calls . . . . . . . . . . . . . . . . . . . . . . . . 12
About the Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Windows CE .Net Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Saving Registry Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Viewing and Adjusting System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
About Inter-Tel Personal Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Inter-Tel Personal Communicator Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Changing Appearance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Changing Behavior Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Viewing Version Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Refreshing Inter-Tel Personal Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using Inter-Tel Personal Communicator Help Files . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Advanced Options Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Manually Upgrading Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Viewing Diagnostic Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Displaying the SIP Diagnostics Message Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Resetting the Endpoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Resetting the Endpoint to the Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Running the Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
VLAN Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
STARTED
GETTING
FEATURES
BASIC
ADVANCED
FEATURES
VOICE MAIL
FEATURES
TROUBLESHOOTING
TOOLS
© Inter-Tel (Delaware), Inc. October 2006 printed in U.S.
iii
CONTENTS PAGE
Software Upgrades and Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Downloading Upgrades and Updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setting the File Destination for Downloads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Voice Mail Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Initializing Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Recording Your Personal Greeting(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
BASIC FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Activating Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using View Tabs or the Endpoint Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Displaying the Home View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the Active Calls View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using Auto Answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Answering Waiting Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using Automatic Line Answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using Call Drop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Placing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Placing Emergency Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Placing Intercom Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using Camp-on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Placing an Off-Hook Voice Announce (OHVA). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Queuing for a Subscriber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Placing Outside Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using Billing Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Redialing a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using Auto Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using Last Call Return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Assigning Station Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Features Used While on a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Placing Calls On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using Call Park. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using the Mute Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Displaying Your User Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Displaying Caller ID Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Blocking Outbound Caller ID Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using Annoyance Call Trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using Send to Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using Directed Call Pickup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Using Group Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Placing Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
iv
CONTENTS PAGE
Using Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Leaving Voice Mail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Starting an IM Session with a Subscriber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Starting a Group Instant Messaging (IM) Conference . . . . . . . . . . . . . . . . . . . . . . . . . 45
Paging Subscribers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Retrieving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
ADVANCED FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Presence Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Changing Your Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using Reach Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Enabling or Disabling Routing Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Advanced Subscriber Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Locking Your Endpoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using Direct Endpoint Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using Direct Account Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using Hot Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using Personal Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using Record-A-Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Recording a Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Hot Desking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Using Group Listen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using Monitor Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using Outbound Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using Your Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Adding a Call Log Entry to Your Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using Contact Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Editing Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Searching for a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Using Inter-Tel Personal Communicator for Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Inter-Tel Personal Communicator for Voice Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Hunt Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Logging into and out of Advanced Hunt Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Wrapping Up a Hunt Group Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Requesting Agent Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using Bridged Line Appearance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
VOICE MAIL FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
About Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Mailbox Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Accessing Your Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Listening to Voice Mail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Re-recording or Changing Your Directory Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Changing Your Voice Mail Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
v
CONTENTS PAGE
Changing the Message Search Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Changing Your Message Envelope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Recording and Sending Voice Mail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Canceling Unheard Voice Mail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Using Special Delivery Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Recovering Deleted Voice Mail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Searching for a Voice Mail Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Screening Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Programming Remote Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Voice Mail Flowchart (without E-Mail Reader) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
E-Mail Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Entering Your E-Mail Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Using Main Menu E-Mail Reader Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Accessing Fax Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Voice Mail Flowchart (with E-Mail Reader) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
TROUBLESHOOTING TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Default Access Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Outside Line Access Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Speed Dial and Attendant Access Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Feature Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
vi
Getting Started
WELCOME
The instructions in this user guide are for using the
Model 8690 Session Initiation Protocol (SIP) end-
*
point
on the Inter-Tel® 7000 Network Communica-
tions Solution.
The removable Quick Reference Guide is an overview of frequently used features.
This guide includes the following sections:
• Getting Started: An overview of the endpoint,
how to set up your endpoint, and how to initialize your voice mail account.
• Basic Features: How to use common endpoint
features such as answering and placing calls,
features used while on a call, and using messages.
• Advanced Features: How to use advanced fea-
tures such as presence management, advanced
subscriber tools, and hunt groups.
• Voice Mail Features: How to use voice mail
features, including advanced voice mail tools such as Automatic Speech Recognition (ASR) and E-Mail Reader.
• Troubleshooting Tools: Tips and tools to help troubleshoot possible problems.
STARTED
GETTING
NOTICE
Because many endpoint features can be programmed to perform expanded or different tasks, some features may work differently than the descriptions in this
guide. Contact your system administrator for more information on how your system varies.
* The term “endpoint” describes an entity on one end of a Transmission Control Protocol/Internet Protocol
(TCP/IP) connection. In this context, this guide uses the term endpoint to describe the Inter-Tel 7000
family of digital and IP phones.
Inter-Tel® Model 8690 Endpoint User Guide
1
GETTING
STARTED
ABOUT YOUR ENDPOINT
The Model 8690 features include:
• Liquid crystal display (LCD): Displays a standard Inter-Tel interface with com-
monly used components, including:
— Menu display
—Dialpad
— Feature buttons
— Menu buttons
• Stylus: Activates display elements from the touch-screen.
• Headset jack: Connects to a headset.
• Handset jack: Connects to a handset.
• Two external speakers: Provide audio output.
• Message indicator lamp: Flashes when you have a waiting message.
• High fidelity microphone: Allows you to use the endpoint handsfree (see
page 32).
• Handset: Includes a hearing aid-compatible speaker.
Speakers
Message Indicator
Lamp
Handset /
Headset
Jacks
Stylus
Hearing Aid
Compatible Handset
2
LCD
Microphone
Inter-Tel® Model 8690 Endpoint User Guide
Endpoint Guidelines
The following guidelines are important for using your endpoint:
• Placing emergency calls: Before using your endpoint, contact your system
administrator and your local Inter-Tel servicing company for important information about dialing emergency services.
• Using memory cards: Make sure there is only one memory card (PCMCIA or
CF) inserted when you power on the endpoint (see page 3). If you use both types
of memory cards, remove one card before powering on the endpoint.
• Powering on the endpoint: Leave the endpoint powered on at all times if possi-
ble. If you power off your endpoint, save the registry first (see page 13) to avoid
losing your preferences.
• Setting network options: While you can access network settings options from
the system tray menu (see page 21), you should not modify them unless your network administrator has supplied you with all of the required information.
• Installing upgrades: Do not use the endpoint while upgrading the operating sys-
tem. (See page 25 for more information about installing software upgrades.)
• Saving files and data: Because the endpoint does not have a battery, save all
important files in the Mounted Volume folder on the C:// drive (see below). If the
endpoint loses power, data or files in storage memory are lost if not saved in the
Mounted Volume folder.
STARTED
GETTING
• Saving data to other devices: Because the endpoint has limited storage space, if
possible, save data (files, folders, and applications) to another storage device,
such as a USB drive, a desktop PC, or a memory card. This increases the available storage space on the endpoint.
• Setting Inter-Tel Personal Communicator for Web options: Because some
feature options can be modified only in Inter-Tel Personal Communicator for
Web, check your settings in Inter-Tel Personal Communicator for Web before
using your endpoint. You cannot access Inter-Tel Personal Communicator for
Web from the endpoint browser.
Inter-Tel® Model 8690 Endpoint User Guide
3
GETTING
STARTED
What You See and Hear
The following information describes some of the endpoint features:
• Using the touch screen: The endpoint has a 640 by 480 pixel LCD touch screen.
Unless you are using a mouse or keyboard, use the stylus to gently tap an area on
the screen to access screen elements. See page 6 to install a mouse or keyboard.
• Accessing right-click menus: To “right-click” a screen element, press and hold
the stylus on an icon. A ring of black dots appears indicating a right-click, and
the “right-click menu” appears.
• Waking the endpoint from stand-by: If the endpoint remains idle for more than
four hours (default setting), the back light will time out and the screen will switch
to standby and darken (see page 11). Lift the handset or tap the screen with the
stylus to wake the endpoint from standby mode. The endpoint also wakes from
standby mode when receiving or placing a call.
• Using endpoint audio: The endpoint audio overrides the operating system audio.
For example, if you are using an audio player to play music and your endpoint
receives a call, the music is stopped, and the audio output switches to the call.
After the call, the audio is switched back to Media Player. You can configure
audio properties under Start - Settings - Control Panel -
• Recognizing error tones: The following miscues may cause an error tone:
— Using an invalid button combination
— Trying to select a restricted feature
— Dialing a restricted or invalid number
— Dialing too slowly between digits
— Waiting too long before performing the next step
• Starting over after a time-out: Many features time out if you wait too long
before performing the next step. If this happens, you must start over.
Volume & Sounds.
4
Inter-Tel® Model 8690 Endpoint User Guide
Endpoint Ports and Connectors
Ports and connectors include:
• External microphone jack: Allows you to connect an external microphone to
the endpoint.
• External speaker jack: Allows you to connect an external speaker to the end-
point.
• Reset button: Allows your administrator to restore default settings (see page 23
for details).
• CompactFlash (CF) port: Allows you to connect a CF memory card if addi-
tional memory is needed.
• Personal Computer Memory Card International Association (PCMCIA)
port: Allows you to connect a PCMCIA memory card for additional memory.
• LAN/PWR jack: Connects the endpoint to a network hub/switch and the power
supply.
• Universal Serial Bus (USB) Client port: Connects the endpoint to a host com-
puter running ActiveSync
• USB Host port: Allows you to connect a keyboard, mouse, or other USB device
to your endpoint.
• Three PC ports: Allows you to connect your PC or any other 10/100 Ethernet
device to your endpoint.
• Light-emitting diodes (LEDs): Indicate link status and connection speeds.
®
.
STARTED
GETTING
PC Ports
USB Host
Inter-Tel® Model 8690 Endpoint User Guide
LEDs
USB Client
LAN/Power
Mic Spkr
PCMCIA
Reset Button
Compact Flash
Port
5
GETTING
STARTED
Optional USB Devices
You can connect a standard USB device (for example, a mouse, keyboard, or both) to
the endpoint using a standard USB cable (not included). Connect the device to the
USB host port located on the back of the endpoint (see page 3). The operating system
automatically detects the device when the endpoint is powered on.
To connect a keyboard: Configure the keyboard properties under Start - Settings Control Panel -
Keyboard.
To connect a mouse: Configure the mouse properties under Start - Settings - Control
Panel -
Mouse.
To connect a mouse and a keyboard: Use two USB cables. First connect the mouse
to the keyboard, then connect the keyboard to the USB host port on the endpoint. The
operating system recognizes all interconnected (daisy chained) USB devices.
Power Requirements
CAUTION
Endpoint Damage Hazard. Make sure your endpoint is connected to the proper
power supply before using. Contact your system administrator if you have any
questions regarding power requirements or to order a new power supply unit.
Your system may be configured to use a centralized power source (Power over
Ethernet, or PoE) as a backup power source. If your power supply unit fails and
your system is running PoE, you will be able to use the audio portion of the
endpoint only; you will not be able to dial a number (including emergency
numbers), because PoE does not support the display portion of the endpoint.
The endpoint receives power from an individual power supply unit and should remain
powered on at all times. It is important to use a power supply unit that is compatible
with the endpoint, such as the Inter-Tel Universal Power Supply (part number
806.1119).
Inter-Tel recommends that you plug the endpoint power supply unit into an uninterruptible power supply (UPS). If the power supply unit is not plugged into a UPS and
the power fails, the current call is dropped.
6
Inter-Tel® Model 8690 Endpoint User Guide
Endpoint Interface
The endpoint interface includes the following features:
• Six-line display: Displays subscriber and system information and a menu for
accessing additional features.
• View tabs: Access Inter-Tel Personal Communicator views (see page 26).
• Dialpad buttons: Enter numbers, letters, and special characters.
• Volume Control button: Changes volume settings—also used for scrolling
through feature options.
• Feature buttons: Provide quick access to endpoint and voice mail features.
• Menu buttons: Activate features and scroll through feature options.
Six-Line
Display
Menu
Buttons
View
Tabs
STARTED
GETTING
Feature
Buttons
Inter-Tel® Model 8690 Endpoint User Guide
Dialpad
Buttons
Volum e
Control
Button
7
GETTING
STARTED
Feature Buttons
Feature buttons provide quick access to many commonly used features. The following
table lists default feature buttons and the functions they perform.
BUTTON ACTION PAG E
Set or change your status. 49
Access additional features. 7
Mute the microphone. 39
Enable the speakerphone (for handsfree calls). 32
Place a call on hold. 38
Leave or listen to a message. 44
Activate a feature. 29
Adjust the volume or scroll through feature options. 11
Using the Input Panel
The Input Panel appears on the screen when a feature requires you to enter characters.
You can also access the Input Panel by tapping the Input Panel icon
tem tray, and
nal keyboard (see page 6).
then tapping LargeKB. Disable the Input Panel if you connect an exter-
in the sys-
To move the Input Panel, press and hold the title bar with the stylus and drag it to
another area of the screen. To hide the Input Panel, tap the Input Panel icon and select
Hide Input Panel.
Input Panel
Title Bar
Keyboard
To disable the Input Panel:
1. Tap Start - Settings - Control Panel.
2. Double-tap Input Panel.
3. Clear the Allow applications to change the input panel state check box.
4. Tap OK, and then save the registry (see page 13).
8
Inter-Tel® Model 8690 Endpoint User Guide
ENDPOINT SETUP
Your endpoint should be ready to use. After the endpoint is launched, the interface
covers the entire desktop (except the taskbar).
To minimize the endpoint interface and access the desktop: Tap the Endpoint Interface icon or the Show Desktop icon on the taskbar. To restore the interface, re-tap
either icon.
STARTED
GETTING
Endpoint Interface Icon
For setup assistance, contact your system administrator or refer to the Activation and
Welcome e-mail messages, which contain information to activate your endpoint and
enable Inter-Tel Personal Communicator for your account.
Changing Endpoint Ring Tones
You can use Inter-Tel Personal Communicator for Web to change the endpoint ring
tones. There are 16 different ring tones.
To listen to ring tones:
1. From the endpoint interface, tap , and then scroll to PHONE
SETTINGS
2. Tap VIEW, and then tap NEXT/PREVIOUS to scroll to RING TONE SETTINGS.
3. Tap VIEW to listen to ring tones. Tap NEXT/PREVIOUS to scroll through and lis-
ten to all ring tones.
To change ring tones:
1. Open Inter-Tel Personal Communicator for Web.
2. Click the Phone tab, and then click the Phone Options sub tab.
3. Click on the Settings link for your endpoint type.
4. Select the ring tone(s) from the drop-down list(s), and then click Save to save
the changes.
.
Taskbar
6 0 0
Show Desktop Icon
Adjusting the Viewing Angle
The endpoint has an adjustable base that allows you to tilt the endpoint to a preferred
viewing angle. The endpoint is not designed to be wall mounted.
To adjust the endpoint viewing angle:
1. Position the endpoint on a flat surface.
2. Remove the support “feet” from the base holes.
3. Tilt the endpoint to the desired angle.
4. Replace the feet in the holes to secure the position.
Inter-Tel® Model 8690 Endpoint User Guide
9
GETTING
STARTED
Changing Volume Settings
Volume settings for the following features may be adjusted individually as needed:
• Handset
• Headset
• Speakerphone
• Background music
• Ringer
You must be using the feature to change the volume setting. For example, if you want
to change the handset volume setting, you must be using the handset.
To change a volume setting: While using the feature, tap to decrease the volume
or to increase the volume. Tap the center of the Volume Control button to save the
setting.
Calibrating the Screen
Calibration ensures that the screen interprets the stylus taps accurately. Calibration
settings may need to be reconfigured if the system registry is lost or reset.
To test and calibrate the screen:
1. Tap Start - Settings - Control Panel.
2. Double-tap Stylus.
3. Test your settings using the icons on the Double-Tap tab (see the following).
10
If the screen responds to your taps properly, the screen is calibrated.
If the screen does not respond to your taps properly, go to the next step.
4. Tap the Calibration tab, and then tap Recalibrate.
5. Tap and hold the stylus as instructed.
6. Tap the screen to save the settings in the registry, and then tap OK.
Inter-Tel® Model 8690 Endpoint User Guide
Setting Backlight Options
To save power and extend display life, you can shut off the backlight before the
default sleep mode is activated. The default backlight time-out setting is four hours.
To change the default value for the backlight time-out:
1. Tap Start - Settings - Control Panel.
2. Double-tap Display.
3. In the Display Properties dialog box, tap the Backlight tab.
4. Select the Automatically turn off backlight while on external power check
box.
5. From the drop-down list, select the amount of idle time before the backlight
turns off, and then tap
OK.
STARTED
GETTING
Inter-Tel® Model 8690 Endpoint User Guide
11
GETTING
STARTED
Using a Headset
When using a headset, Tap to connect/disconnect calls. While using the headset,
you can switch to the handset by lifting the handset from the cradle. Tap before
replacing the handset in the cradle to switch back to the headset.
Headset mode allows you to use a standard telephony analog headset. Plugging a two-pronged PC style headset into the Speaker and
NOTE
Microphone jacks on the back of the endpoint functionally replaces the
handsfree speaker and microphone. Do not use Headset mode when
using a two-pronged PC style headset.
To connect and enable the headset: Insert the headset plug into the headset jack (on
the side of the endpoint under the handset), and then do one of the following:
4
1
• Tap
• Tap
0
(Headset on).
4
2
0
(Headset on/off).
To disconnect and disable the headset: Remove the headset plug from the headset
jack, and then do one of the following:
4
0
• Tap
• Tap
0
(Headset off).
4
2
0
(Headset on/off).
Listening to Background Music
If background music is enabled for your system, you can listen to music through the
external speaker. Your handset must be on-hook to play music. Lifting the handset
stops the music.
1
To enable or disable background music: Tap
5
(Background Music on/
off toggle).
Validating Your Location for Placing Emergency Calls
Before using your endpoint, make sure that it is validated in the system for placing
emergency calls. See page 34 for more information on placing emergency calls.
To validate the location: Tap . Your location is validated if the following confirmation notice appears.
If any other message appears, contact your system administrator.
12
6 1 1
LOCATION
VALIDATED
Inter-Tel® Model 8690 Endpoint User Guide
ABOUT THE OPERATING SYSTEM
STARTED
GETTING
The Model 8690 operating system is a customized version of Microsoft® Windows
CE .NET
ing:
• Windows Viewer applications (Excel
• Many applications that you may normally find in your desktop PC operating sys-
• Some applications will not work with Windows CE .NET. Check for compatibil-
• Because Windows CE .NET has limited random access memory (RAM) available
®
version 4.20. When using Windows CE .NET, you may notice the follow-
only. They do not have the full functionality that Windows desktop PC applications have.
tem are not included with Windows CE .NET (for example, Microsoft Outlook,
administrator tools, and fonts).
ity before installing.
for executing programs, you may experience slower processing times than with a
desktop PC.
Windows CE .Net Help
Access the Windows CE .NET operating system help file from the Start menu. The
help file is provided by Microsoft and is limited to Windows CE .NET and viewer
applications. Because the operating system has been customized for the Model 8690,
some information may not apply.
For additional information about Windows CE .NET, go to
http://www.microsoft.com/downloads/ (Windows CE .NET 4.2 Help Update).
®
, PowerPoint®, etc.) are for viewing files
Saving Registry Settings
Under normal conditions, the endpoint should remain powered on at all times. If
the endpoint is powered down, make sure to save the registry first.
If the endpoint loses power during a registry update, the current registry is destroyed.
The last saved version of the registry is recovered when the endpoint is powered on.
To safeguard registry settings, save the registry after you make changes to operating
system preferences from the Control Panel. To avoid locking up the endpoint, do not
make additional changes to your preferences until the Registry Saved Successfully
dialog box appears. You cannot access data stored in the Windows CE .NET registry.
Inter-Tel® Model 8690 Endpoint User Guide
NOTICE
13
GETTING
STARTED
To save registry settings:
1. Tap Start - Programs - Save Registry.
2. Tap Yes.
3. Tap OK after the Registry Saved Successfully dialog box appears.
Viewing and Adjusting System Memory
CAUTION
Endpoint or Programs Damage Hazard. The endpoint does not have a built-in
hard drive. Storage memory is lost when upgrading the operating system unless
files are stored in the Mounted Volume folder on the endpoint (see page 2). Desktop shortcuts and any preferences that have not been saved in the registry are
lost if you upgrade the operating system or reset the endpoint (see page 13).
You can view and adjust the available amount of system memory using the System
Properties dialog box.
14
System memory is divided into storage memory and program memory. Storage memory is the capacity to hold and retain data. program memory is used for executing programs.
NOTE
Contact your system administrator before adjusting the system memory.
To view system memory:
1. Tap Start - Settings - Control Panel.
2. Double-tap System.
3. Tap the Memory tab.
Inter-Tel® Model 8690 Endpoint User Guide
ABOUT INTER-TEL PERSONAL COMMUNICATOR
Inter-Tel Personal Communicator for the Model 8690 is an integrated software component of the Inter-Tel 7000 Network Communications Solution and adds advanced
system features to your endpoint. The Inter-Tel Personal Communicator Home view is
shown below.
STARTED
GETTING
Inter-Tel Personal Communicator features include:
• Presence management: Change your status and availability (see page 49).
• Call routing: Route calls based on preset conditions (see page 52).
• Contacts: Connect to others using contact features (see page 63).
• Messages: Contact others using text messages, voice mail messages, and text
messages (see page 44).
Most Inter-Tel Personal Communicator features are accessed from your endpoint,
however, some features must be accessed from (at least one) of the following portals:
• Inter-Tel Personal Communicator for Web
• Inter-Tel Personal Communicator for Windows
• Inter-Tel Personal Communicator for Internet Explorer
• Inter-Tel Personal Communicator for Outlook
• Inter-Tel Personal Communicator for Voice
Except for Inter-Tel Personal Communicator for Voice (see page 67), this user guide
does not include instructions for using portals. For portal instructions, refer to the
context-sensitive Help sections included in each portal.
Inter-Tel® Model 8690 Endpoint User Guide
®
®
®
15
GETTING
STARTED
The Inter-Tel Personal Communicator system tray
Icon
icon appears in the Windows system tray when the
endpoint interface is running.
The System Tray icon displays your current connection status, which is represented
by the following icons:
You are connected, and your status is available for voice and instant messaging.
You are connected, and your status is available for voice only.
You are connected, and your status is available for instant messaging only.
You are connected, you are available for voice and instant messaging, and you
have one or more new messages.
You are connected, you are available for instant messaging only, and you have
one or more new messages.
You are connected, you are available for voice only, and you have one or more
new messages.
You are connected, and your status is unavailable for voice or instant messaging.
You are connected, your status is unavailable for voice or instant messaging,
and you have a message.
You are not connected.
To connect to Inter-Tel Personal Communicator:
Tap - Options shown below, and then tap
Connection. Enter the Web address, username, and password as
OK. (The connection information is the same as your Inter-
Tel Personal Communicator for Web account.)
16
Connection - Inter-Tel P.C.
http://your_connection.com
your_username
Inter-Tel® Model 8690 Endpoint User Guide
Loading...