Voyager memory phone
OPERATING INSTRUCTIONS
This Interquartz telephone has been manufactured to very high standards and
is very easy to use. Please read this manual carefully to find out how to use the
features.
Contents
1. Important Notes ..............................................................................2
Intended use..........................................................................................................2
Telephone facilities ................................................................................................ 2
REN number..........................................................................................................3
Emergency calls ....................................................................................................3
2. Installation ...................................................................................... 4
Connection ............................................................................................................4
Wall mounting........................................................................................................4
3. Telephone Features ........................................................................6
Store Button (underneath overlay)......................................................................... 6
Ringer Indicator .....................................................................................................6
Ringer V olume Switch ........................................................................................... 7
Ringer Pitch Control .............................................................................................. 7
Recall Button ......................................................................................................... 7
Memory Stores ...................................................................................................... 7
Redial / Pause Button ............................................................................................ 7
4. Operation ........................................................................................ 8
Answering a call .................................................................................................... 8
Manual Di alling ...................................................................................................... 8
Memory Storage / Dialling......................................................................................8
Redial / Pause Function......................................................................................... 8
Redial .................................................................................................................... 8
Pause .................................................................................................................... 9
Data Port ...............................................................................................................9
5. PABX & System Usage.................................................................10
Recall ..................................................................................................................10
PABX access....................................................................................................... 10
Voice me ssaging ................................................................................................. 11
6. Maintenance and Problem Solving .............................................12
7. Warranty and Service ...................................................................13
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1. Important Notes
Intended use
This apparatus is intended for use on 2 wire analogue PSTN and PABX circuits
within Europe.
Declaration of Conformity
Interquartz (UK) Limited declares under its sole responsibility that this
product
Model : VOYAGER MEMORY PHONE
Is in conformity with the following relevant harmonized standards
Health & Safety EN60950 : 1992
Electromagnetic Compatibility EN55022 : 1998 & EN55024 : 1998
Telecom EN301437 : 1999 & TBR38 : 1998
Following the provisions of Council Directive on radio equipment and
telecommunications terminal equipment.
January 2002
Telephone facilities
This telephone has been designed for the use of the following facilities :
• recall (earth or timed break selectable)
• MF signalling
• ringer volume control
• ringing indicator
• ringer pitch control
• desk or wall mountable (bracket excluded)
• last number re-dial & pause function
• line powered
• 10 one-touch memory buttons
• inductive loop hearing aid compatible
• data port
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REN number
The REN number of this telephone is 1.
If you wish to connect any other equipment to the line, simply add the REN
numbers of each piece together and ensure that the total does not exceed
4. If too many phones are connected to the line, the circuit may be
overloaded and your telephone may not ring.
Not all telephones have the same REN.
If a British Telecom phone is supplied unmarked, you can assume that it
has a REN of 1
Emergency calls
Calls can be made on this telephone to contact the emergency services. The
European code for emergency services is 112, however, you can still use 999
in the UK. An access code may also be required, if the phone is connected to a
PABX.
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2. Installation
This telephone is designed to plug straight into a modular style socket. If you do
not have one of these sockets, they can be obtained from your Network Supplier.
Connection
Insert the line cord into the socket. Set the ringer volume control, and ringer pitch
adjust as desired.
Wall mounting
Using the template supplied, position the telephone where you want to wall
mount. Drill two holes and fix roundheaded screws, leaving them slightly proud
of the surface. Position the telephone over the screws and slide downwards into
place.
Figure 1 Wall Mounting
4
FOR WALL MOUNT
To enable the handset to be supported in the cradle when the phone is mounted
on the wall, follow the procedure shown in Figure 3 to reserve the HANDSET
RETAINER.
1. Use screw-driver to push the
HANDSET RET AINER
2. Push the HANDSET RETAINER
out of the slot
3. Turn the HANDSET
RET AINER 180
Figure 2 Handset Retainer for Wall Mounting
4. Insert the HANDSET RET AINER
back into it's slot
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3. T elephone Feature s
UNDERNEATH OVERLAY
STORE KEY
HANDSET
HANDSET
CORD
UNDERNEATH OVERLAY
PROGRAM SOCKET
RINGER INDICATOR
(WITH MESSAGE WAIT)
MEMORY KEY
KEY PAD
REDIAL / PAUSE
KEY
RECALL KEY
Figure 3 General Appearance
To help you find your way round the telephone, various features and buttons are
briefly described below. You should refer to the relevant section of this user guide
to learn how to use the features available.
Store Button (underneath overlay)
Used to store numbers into the direct access memory buttons.
Ringer Indicator
Flashes when the telephone rings with an incoming call.
Ringer Volume Switch
Located on the base of the unit (see Figure 4). Move switch to select no sound
(OFF), muted sound (LOW) or full sound (HIGH) for ringing on incoming call.
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Ringer Pitch Control
On the base of the unit. Allows the pitch of the ringer to be altered from a high
pitch to a low pitch.
Recall Button
For PABX use, to carry out call transfers and access other PABX facilities.
Memory Stores
There are 10 buttons able to retrieve 10 memory locations, each able to store 32
digits.
Redial / Pause Button
If pressed once the dial tone is heard, the last number dialled with capacity of 32
digits will be redialled.
Otherwise , it serves as a pause button inserting a 3.6 second pause in the
number sequence.
LINE JACK DATA JACK
RINGER PITCH
ADJUST SWITCH
TIMED BREAK /
EARTH RECALL
SWITCH
RINGER
PITCH
HEADSET
MIC ADJUST
UNPLUG THE CONNECTION
TO THE NETWORK BEFORE
OPENING THIS COVER
S1 S2 N
TBR ER
Figure 4 Bottom View
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RINGER HI / LOW / OFF
VOICE
MESSAGING
( N / S2 / S1 )
SWITCH
4. Operation
To dial a number, either lift the handset , wait for the dial tone and then key in the
number required.
Answering a call
You can answer a call by simply lifting the handset.
Ma nual Dialling
Lift the handset, listen for the dial tone and then dial the required number using
the keypad.
Memory Storage / Dialling
This telephone can store ten memories. The numbers are stored in flash memory
which means that they will never be lost.
To store numbers, ensure that the telephone is connected to the line.
• either lift the handset
• press the store button
• dial the number to be stored using the keypad
• press the store button again
• press the memory button where you want to save the number
• replace the handset to clear the line.
To dial numbers from memory
• either lift the handset
• once dial tone is present press the required memory button, the stored number
will then be dialled automatically.
Redial / Pause Function
Redial
If the number dialled is busy,
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• hang-up and obtain a new line by either lifting the handset .
• press the button labelled redial/pause and the last number (up to 32 digits) that
you dialled will automatically be redialled.
Pause
The Pause command may be needed if the phone is connected to certain types
of PABX or to any network where a pause is required.
• Lift handset
• Dial any digits required before the pause
• Press Pause button
• Dial remaining digits
Data Port
The data port provides excess to the telephone line for computers (with a
modem), answering machines and cordless phones.
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5. P ABX & System Usage
This telephone can be used behind a PABX or on a network that utilises the recall
function. There are many such systems and whilst it is likely that no problems
will be encountered, it cannot be guaranteed that the telephone will operate
correctly under all circumstances. Any difficulties should be referred to your
supplier.
Recall
Before you attempt to change the recall switch, labelled TBR ER, see (Figure
4&5), you should disconnect the phone from the network.
Figure 5 Recall Switch
You will need a screwdriver, or similar tool to remove the cover plate over the
switch. Simply slide the Switch marked TBR ER to the appropriate setting ( the
factory default is TBR ). If you are unsure which setting is applicable, please
consult your PABX manager or supplier. Do not adjust the switch marked N, S2,
S1.
Replace the cover, plug the phone back into the socket and it is ready for use.
PABX access
Where a PABX access digit is required to obtain a direct outside line, it may be
necessary to insert a pause after dialling the access digit (see page 8
Redial and Pause function of this manual).
Voice messaging
This telephone will respond to voice messaging systems on many PABX types,
giving a visual signal of a message waiting. Your telephone manager will be
aware of which system is relevant to your organisation and will adjust or advise
you on the adjustment of your telephone accordingly.
This adjustment is carried out by means of a switch, labelled N/S2/S1 , located
next to the recall switch, mentioned above. As supplied, the telephone is set to
the N (normal) position. Under no circumstances should this Voice messaging
switch (Figure 4) be set at the S1 or S2 without the approval of your telecoms
manager. In either of the S positions, the telephone must NOT be connected
directly the public network .
(Technical note : S1 and S2 are for reverse polarity messaging systems. With
such a system in use, if the telephone does not respond in the S1 position, switch
it to the S2 position and it should then respond.
Some PABX’s require a certain level of software and/or hardware within the
switch. If your telephone appears not to work, make sure that you have the
correct software/hardware installed).
6. Maintena nce and Proble m Solving
Your telephone is a precision electronic instrument. Avoid rough handling and
extreme temperatures. Use a mild detergent and a damp cloth when cleaning.
Never use a stronger cleaner.
If your telephone does not appear to be working correctly, please check the
following :
No Dial tone - Is phone cord properly connected to the wall socket?
Will not ring - ringer switch is set to off?
- REN number may exceed 4, disconnect a phone
until the number is below 4.
If there are still problems, and you have more than one telephone:
Remove the “problem” phone. Insert another phone and check that it works. If
“yes” then the “problem” phone is possibly faulty. If not, then you may have a
faulty line. Try using the other socket and see which phones work. If you do have
a faulty line then you should contact your Network Supplier.
You should however be aware that if you request them to repair a fault that is
found not to be their’s, then they are entitled to charge you for a visit.
In the event that you still have problems then you should consult your supplier.
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7. Warra nty and Service
This product is guaranteed, by Interquartz (UK) Limited, for six years from the
date of manufacture.
Every Interquartz telephone has a unique serial number and part of that number
refers to the date of manufacture. A label, similar to that shown below is affixed
to each telephone
0111 030852
(model no)
The figure 0111 means that the telephone was made during week 11 (12 March)
2001. The six year warranty, cover will apply until 12 March 2007.
A warranty is designed to cover either manufacturing faults or component
defects. It is not designed to cover fair wear and tear. The Interquartz warranty
is no exception.
We look to you, our customer, to be reasonable and sensible over the warranty.
We will endeavour to repair any telephone sent in to us within the warranty period
but we reserve the right to charge for items that we consider replaceable under
wear and tear. For example, if a handset cord splits within a few months, it will
be replaced. If a phone is returned after, say, four years of heavy use with a
similar problem, we might take a different view and wish to charge.
If you have a genuine warranty problem and provided that the warranty seal has
not been broken, we will either repair your telephone, or, at our sole discretion,
replace it with a similar telephone. In the event that a model may have been
discontinued, any replacement would have similar or enhanced features.
If you need to return a faulty unit to us, send it to:
Interquartz (UK) Limited
Pennine House
Salford Street
Bury
BL9 6YA
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Make sure that you tell us what is wrong with the phone.
DO NOT FORGET TO INCLUDE YOUR OWN NAME AND ADDRESS.
We ask that you bear the cost of returning the telephone to us. We will return it
to you, at our expense.
This warranty is in addition to any statutory rights.
For further advice visit our Website
www.interquartz.co.uk
3C928102
This telephone is approved to
EEC directive 1999/5/EC
Distributed in the United Kingdom
by Interquartz (UK) Limited
International Quartz Limited
A Subsidiary of Chiaphua Industries Ltd.
©Copyright INTERNATIONAL QUARTZ LTD. 2002
Manufactured by
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