Interquartz IQ333 User Manual

GEMINI SERIES
TELEPHONE
MODEL IQ333
OPERATING INSTRUCTIONS
25
CONTENTS
1. FEATURES ....................................................................... 3
MULTIFUNCTIONAL INDICAT OR LIGHT.............................................................................. 5
RINGER VOLUME SWITCH.................................................................................................. 6
ALPHA-NUMERIC KEYPAD ..................................................................................................6
CRADLE SWITCH................................................................................................................. 6
ELECTRONIC VOLUME CONTROL..................................................................................... 6
RECALL KEY ........................................................................................................................ 7
HANDSFREE / HEADSET KEY AND INDICAT OR (WITH AUTO-DECTION) ......................... 7
MUTE KEY AND INDICATOR................................................................................................. 7
BASIC OPERATION .............................................................................................................. 7
REDIAL / P AUSE KEY ........................................................................................................... 7
HEARING-AID COMP A TIBILITY ............................................................................................. 8
3. HANDSFREE OPERATION ............................................. 9
HANDSFREE MICROPHONE............................................................................................... 9
USING THE HANDSFREE / HEADSET KEY......................................................................... 9
CHANGING FROM HANDSFREE TO HANDSET DURING A CALL ...................................... 9
CHANGING FROM HANDSET T O HANDSFREE DURING A CALL ...................................... 9
OUTGOING CALLS USING HANDSFREE (MANUAL OR MEMOR Y DIALING) ..................... 9
HINTS FOR HANDSFREE OPERATION............................................................................. 10
4. HEADSET OPERATION ................................................ 11
CLARIA "ALERT" FEA TURE ................................................................................................ 11
BASIC OPERATION ............................................................................................................ 11
HEADSET / HANDSET / HANDSFREE MODES ................................................................. 11
TRAINEE/SUPERVISOR MODE ......................................................................................... 11
TRAINING MODE ................................................................................................................ 12
SUPERVISOR MODE ......................................................................................................... 12
SILENT RINGING FEATURE............................................................................................... 12
VOLUME CONTROL (ELECTRONIC) ................................................................................ 12
5. ADVANCED NETWORK OPERATION .......................... 13
P AUSE FUNCTION WHEN DIALING ................................................................................... 13
HOLDING AND TRANSFERRING CALLS ........................................................................... 13
1
USING THE MEMORIES ..................................................................................................... 13
6. MEMORY FEATURE OPERATION............................... 14
STORING A NUMBER.......................................................................................................... 14
DIALING A NUMBER ............................................................................................................14
CASCADE DIALING ............................................................................................................ 14
DIGIT CAP ACITY ................................................................................................................. 14
STORAGE TIME .................................................................................................................. 14
7. INSTALLATION.............................................................. 15
UNPACKING .......................................................................................................................15
GENERAL SETTING-UP..................................................................................................... 15
LOCA TION........................................................................................................................... 15
WALL MOUNTING............................................................................................................... 15
HEADSET ........................................................................................................................... 15
LINE CONNECTION ........................................................................................................... 18
TECHNICAL ADJUSTMENTS - FOR CORRECT OPERATION .......................................... 18
MESSAGE WAITING LIGHT COMPA TIBILITY ...................................................................... 18
HEADSET MIC ADJUST CONTROL ...................................................................................18
HEADSET POLARITY SWITCH .......................................................................................... 19
8. GENERAL CARE AND MAINTENANCE ....................... 21
CLEANING .......................................................................................................................... 21
FAILURE TO OPERA TE AND SERVICE DIFFICUL TIES...................................................... 21
9. THUNDERSTORMS ...................................................... 22
10. WARRANTY - 3 YEARS............................................... 2 2
11. SERVICE CENTRES ................................................... 23
2

1. FEATURES

T one dialing
Handsfree spea kerphone
Built in headset socket to suit a wide ra nge of he adset types
10 one touch memory keys (non-volatile memories)
Adjustable Headset/Ha ndset/Hands free hearing level with electronic buttons volume
Mute Key and indicator – for privacy on both Handset, Ha ndsfree a nd He adset mic
Super bright LED ringer la mp allows visual ringing indication
Headset Microphone level adjustment to suit all Headset types so both high gain and low gain Headset mics can be used
Headset Cable Polarity Switch to suit both common (“normal” a nd “reversed”) Headset plug wiring modes
Mid-call mode support (change between Hea dset, Hands free and Ha ndset during a call in any order)
Trainee/Supervisor Mode allows both a Handset user and a Headset user to be online simultaneously without the need f or a Hea dset training cord or a daptor
“Silent Ringing” feature for Headset users allows the ringing to be heard in the Headset only (keeps call center noise levels down by eliminating the sound of ringing during incoming calls)
Built-in support for Claria Alert headset “Alert” indicator light function
Built-in switchable Message W aiting option to suit any neon (80 VDC) type message waiting system AND Ericsson BP250 Message Waiting (other system types option al)
User selectable ringer volume
Redial a nd Pause functions
Recall facility with flash timing 100 ms
Compatible with direct lines, intelligent networks, P ABXs and any a nalog line
Call Waiting compatible
3
T elstra Customnet compatible
Line powered, unaffected mains power interruption
REN (Ringer Equivalence Number) = 0.68 allows multiple parallel devices on the
same line without loading incoming ring
Alpha-numeric keypad allows full access to services that require the entering of
numerals and letters
Fully modular connection provides maximum ease of installation on desk or wall
3 year warranty
Hearing aid compatibility

2. GENERAL CONTROLS AND INDICATORS

ELECTRONIC
STORE KEY
HANDSET
VOLUME CONTROL
MEMORY KEY
MUL TIFUNCTIONAL INDICATOR LIGHT
HANDSET CORD
HANDSFREE / HEADSET KEY & INDICAT OR
MUTE KEY & INDICATOR
REDIAL / P AUSE KEY
FIGURE 1 : TOP VIEW
4
KEYP AD
RECALL KEY
HEADSET MIC ADJUST
CONTROL
RINGER HI / LOW / OFF SWITCH
MESSAGE WAITING & HEADSET POLARITY SWITCHES
LINE
SOCKET
HEADSET
SOCKET
WALL MOUNT HOLE
HANDSET SOCKET
FIGURE 1 : BOTTOM VIEW
5
MULTIFUNCTIONAL INDICATOR LIGHT
There are two different functions:
Ring Indicator: Flashe s when the telephone rings with a n incoming call Message-Waiting Indicator: Illuminates when a message is waiting in your voicemail
system (depends on system compatibility). The built-in Message Waiting option suits any neon (80 VDC) type message waiting system and also the telephone has Ericsson BP250 Message Waiting built-in (other system types are optional extra s).

RINGER VOLUME SWITCH

The three available positions allow selection of OFF (no sound), LOW volume, a nd HIGH volume of the telephone's ringing sound during an incoming call.

ALPHA-NUMERIC KEYPAD

The standard numeric digits are available f or normal di aling. The alpha betic characters are provided to allow full access to services that require the entering of numerals and letters.

CRADLE SWITCH

Located in the handset cradle, this plastic lever is depressed by the handset (when placed in the cradle) to cut off the line. Note: Depressing this cradle lever too briefly when intending to terminate a call may result in an accidental "hookflash" that will inadvertently pla ce the call on hold. This is known a s "pha ntom calls" because the held call will probably ring again at your extension within a few minutes (the other party will have hung up, so it will seem as if you were called by a phantom, hence the name "phantom calls"). If you experience this problem, when terminating your call please depress the cradle lever a little longer before ma king/rece iving your next call (i.e. it is not a system or telephone fault).
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ELECTRONIC VOLUME CONTROL
Used to adjust 4-steps the volume of the HANDSET, HEADSET or HANDSFREE hearing level. Press (vol-) or (vol+) to adjust the volume. Adjusting this control does not affect your outgoing voice level.

RECALL KEY

For use with host telephone systems to invoke special network facilities such as call­hold or call-trans fer available in your syste m.

HANDSFREE / HEADSET KEY AND INDICATOR (with auto-dection)

When the HANDSFREE / HEADSET KEY is pressed a red indicator will glow to indicate that the HANDSFREE mode or HEADSET mode is a ctivated.

MUTE KEY AND INDICATOR

When pressed, it cuts off transmission from the handset,handsfree and headset microphones to allow user priva cy. The red light indicates when the mute condition is active. To release the mute condition press MUTE again.

BASIC OPERATION

This telephone can be used as a normal telephone; lift the HANDSET to answer an incoming call, or lift the HANDSET and dial on the KEYPAD to commence an outgoing call. Please refer to the appropriate se ctions to learn more about advanced operating instructions.
REDIAL / PAUSE KEY Redial Function
Press to redial the last number previously dialed, which may be up to 32 digits long. Dialing more than 32 digits during one call will cause erasure of the entire number from the redial memory. EXAMPLE : TO REDIAL LAST NUMBER
1. Lift HANDSET, or press HANDSFREE / HEADSET KEY
2. Press REDIAL . 7
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