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Handset Operations Manual
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Contents
Handset Operations Manual .............................................................................................................................. 1
Contents ............................................................................................................................................................. 2
1 About This Document ................................................................................................................................ 5
Audience ................................................................................................................................................ 5
Abbreviations ......................................................................................................................................... 5
References/Related Documentations.................................................................................................... 5
Document History .................................................................................................................................. 5
2 Making Handset Ready .............................................................................................................................. 6
Package - Contents/Damage Inspection ................................................................................................ 6
Before Package Is Opened: ................................................................................................................ 6
Contents of Package: ......................................................................................................................... 6
Damage Inspection: ........................................................................................................................... 7
Before Using the Phone ......................................................................................................................... 7
Installing the Battery.......................................................................................................................... 7
Using the Charger .............................................................................................................................. 7
Handset in the Charger ...................................................................................................................... 7
Open Back Cover ................................................................................................................................ 8
Handset Serial Number ...................................................................................................................... 8
Replace Battery .................................................................................................................................. 8
3 Phone Overview ......................................................................................................................................... 9
Handset – Front View ............................................................................................................................ 9
Rear View - Handset ............................................................................................................................ 10
Tone Type and Volume ........................................................................................................................ 11
Frequency definition ........................................................................................................................ 11
Handset tone types .......................................................................................................................... 11
Handset volume ............................................................................................................................... 12
Ring cadence .................................................................................................................................... 12
Display .................................................................................................................................................. 13
Handset LCD display ........................................................................................................................ 13
Handset LCD Icons ........................................................................................................................... 13
Handset LED ..................................................................................................................................... 14
Charger LED...................................................................................................................................... 14
4 Handset MMI - Operations ...................................................................................................................... 15
Incoming call .................................................................................................................................... 15
Outgoing Call by Pre-dial ................................................................................................................. 16
Finish Talk Mode .............................................................................................................................. 16
Hold .................................................................................................................................................. 17
Transfer Call ..................................................................................................................................... 17
Semi-attended transfer sequence: .................................................................................................. 17
Conference Call ................................................................................................................................ 18
REDIAL .............................................................................................................................................. 18
Auto Stand-by .................................................................................................................................. 18
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Out of Range .................................................................................................................................... 18
Low Battery ...................................................................................................................................... 18
Mute ................................................................................................................................................ 18
Hands free ........................................................................................................................................ 19
Headset ............................................................................................................................................ 19
Volume setting ................................................................................................................................. 19
Menu setting mode ............................................................................................................................. 19
Audio Settings ...................................................................................................................................... 19
Ringer melody .................................................................................................................................. 20
Alert volume .................................................................................................................................... 20
Alert tone ......................................................................................................................................... 20
Key sound ......................................................................................................................................... 20
Confirmation sound ......................................................................................................................... 20
Coverage warning ............................................................................................................................ 20
Charger warning .............................................................................................................................. 20
Connectivity ......................................................................................................................................... 21
Registration ...................................................................................................................................... 21
Deregistration .................................................................................................................................. 21
Settings ................................................................................................................................................ 21
Time & date ..................................................................................................................................... 21
Language .......................................................................................................................................... 21
LED Signal ......................................................................................................................................... 21
Power Save ...................................................................................................................................... 21
Security ............................................................................................................................................ 21
Handset name .................................................................................................................................. 22
Reset settings ................................................................................................................................... 22
Status ............................................................................................................................................... 22
Auto answer ..................................................................................................................................... 22
Silent charging ................................................................................................................................. 22
Do not disturb .................................................................................................................................. 22
Speed Dial/One Touch Dial .................................................................................................................. 23
How to setup speed dial .................................................................................................................. 23
How to call a speed dial number ..................................................................................................... 23
5 Handset - Service Menu Management .................................................................................................... 24
Service Menu ....................................................................................................................................... 24
Service Menu Parameter Definitions ................................................................................................... 24
Master Reset .................................................................................................................................... 24
Site Survey Mode ............................................................................................................................. 25
HS Logs ............................................................................................................................................. 26
Status ............................................................................................................................................... 27
IPEI ................................................................................................................................................... 27
Demo mode ..................................................................................................................................... 28
Wideband......................................................................................................................................... 28
Test Tone on OK key ........................................................................................................................ 28
Handover ......................................................................................................................................... 28
6 Calls Operations – Handset MMI ............................................................................................................. 29
Initiating Calls ....................................................................................................................................... 29
Call Holding .......................................................................................................................................... 30
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Call Transfer (Blind).............................................................................................................................. 30
Call Bridging (Attended Transfer) ........................................................................................................ 31
Call Conference (Conference) .............................................................................................................. 31
7 Flow Graphs – Call Transfer ..................................................................................................................... 32
Some Definitions – Call Transfer .......................................................................................................... 32
Call Transfer - Requirements ............................................................................................................... 32
Types of Call Transfer........................................................................................................................... 32
8 Flow Graphs – Conference Calls .............................................................................................................. 33
Call Conferencing Operation ................................................................................................................ 33
Types of Conference Calls .................................................................................................................... 33
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1 About This Document
This document describes the features and functionalities available in the SME VoIP DECT Handset. We
describe how to operate the handset without going into details of its mechanical features.
Complete description of mechanical features is addressed in a separate document.
Audience
This guide is intended for everyday users as well as system administrators.
Abbreviations
For the purpose of this document, the following abbreviations hold:
DHCP: Dynamic Host Configuration Protocol
DLC: Data Link Control (Layer)
DNS: Domain Name Server
HTTP: Hyper Text Transfer Protocol
IOS: Internetworking Operating System
IPEI: International Portable Equipment Identity
NAT: Network Address Translator
PARI: Primary Access Rights Identity
PCMA: A-law Pulse Code Modulation
PCMU: mu-law Pulse Code Modulation
RPN: Radio fixed Part Number (Physical channel number useful in handover procedures)
SME: Small and Medium scale Enterprise
STUN: Session Traversal Utilities for NAT
References/Related Documentations
[1]: Adding Multiple Base Stations to Network V0.2 Document
[2]: How to Initiate Force Handover Procedure V0.2
[3]: -
Document History
Revision Author Issue Date Comments
0.1 MYA 16-Nov-2010 Initial Version
0.2 KMR 10-Feb-2011 Updated
0.3 JMG 07-July-2011 Service Menu section updated
0.4 JMG 04-Nov-2011 Updates regarding connectivity and settings
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2 Making Handset Ready
In this chapter we briefly describe how to prepare the handset for use, install, insert and charge new
batteries.
Package - Contents/Damage Inspection
Before Package Is Opened:
Examine the shipping package for evidence of physical damage or mishandling prior to opening. If
there is a proof mishandling prior to opening, you must report it to the relevant support center of the
regional representative or operator.
Contents of Package:
Make sure all relevant components are available in the package before proceeding to the next step.
In principle, every shipped base unit package/box contains the following items:
2 x mounting screws and 2 x Anchors
1 x Handset hook
1 x A/C Adaptor
1 x Battery
1 x charger
1 x Handset Unit, 1 x Battery cover
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Damage Inspection:
The following are the recommended procedure for you to use for inspection:
1. Examine all relevant components for damage.
2. Make a “defective on arrival - DOA” report or RMA to the operator. Do not move the shipping
carton until it has been examined by the operator. The operator/regional representative will
initiate the necessary procedure to process this RMA. They will guide the network
administrator on how to return the damaged package if necessary.
3. If no damage is found then unwrap all the components and dispose of empty
package/carton(s) in accordance with country specific environmental regulations.
Before Using the Phone
Here are the pre-cautions users should read before using the Handset:
Installing the Battery
1. Never dispose of the battery in fires, otherwise it will explode.
2. Never replace the batteries in potentially explosive environments, for e.g. close to
inflammable liquids/ gases.
3. ONLY use approved batteries and chargers from the vendor or operator.
4. Do not disassemble, customize or short circuit the battery
Using the Charger
Each handset is charged through the use of a handset charger. The charger is a compact desktop unit
designed to charge and automatically maintains the correct battery charge levels and voltage. The
charger Handset is powered by AC supply from 110-240VAC that supplies 5.5VDC at 600mA. When
charging the battery for the first time, it is necessary to leave the handset in the charger for at least 10
hours before the battery is fully charged and the handset ready for use.
Handset in the Charger
For correct charging, ensure that the room temperature is between 0°C and 25°C/32°F and 77°F. Do
not place the handset in direct sunlight. The battery has a built-in heat sensor which will stop charging
if the battery temperature is too high.
If the handset is turned off when placed in charger, the handset turns on and shows (shortly) the
charging message “The battery is charging”. After a while the display backlight first dims and then turns
off (if not demo mode is enabled). There will be a response for e.g. incoming calls. If the handset is
turned on when placed in charger, the display shows (shortly) the charging message “The battery is
charging”. After a while the display backlight first dims and then turns off.
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Open Back Cover
1. Press down the back cover and slide it towards the bottom of the handset.
2. Remove Back Cover from Handset
Handset Serial Number
The serial number (IPEI/IPUI number) of each handset is found either on a label, which is placed
behind the battery, or on the packaging label. First, lift off handset back cover and lift the battery and
read the serial number.
The serial number is usually needed to enable service to the handset. It must be programmed into the
system database via the SME VoIP Configuration interface.
Replace Battery
Remove Back Cover from Handset. Remove the old battery and replace with a new one.
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3 Phone Overview
Handset – Front View
1. Ear Speaker
2. Screen
3. Navigation Keys (Up/Down/Right/left)
4. Selection Key (centre of Navigation key)
5. Call Key/ Accept Call Key (Off-hook key)
6. End, ON/OFF Key, Back Key (On-hook key)
7. Activity Menu Key
8. Speaker Key
9. Tone Key
10. Special Programmable Keys (User Key)
11. Naming for Programmable Keys
12. Operational Key
13. 3 soft Keys
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Rear View - Handset
14. 3.5mm Headset connector
15. Volume Up key (side key)
16. Volume Down Key (side key)
17. Mute key (side key)
18. External Speaker
19. Battery
20. Strap Hole
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