Interquartz E365 User Manual
Issued by
Gigaset Communications GmbH
Schlavenhorst 66, D-46395 Bocholt
Gigaset Communications GmbH is a trademark licensee of Siemens AG
© Gigaset Communications GmbH 2008
All rights reserved.
Subject to availability. Rights of modifications reserved.
www.gigaset.com
Gigaset
E365
The handset at a glance
The handset at a glance
13
U
09:19
§§Menu §
12
11
10
9
1 Direct dialling keys (II to IV)
2 Display in idle status (example)
3 Battery charge level
e V U
(1/3 charged to fully charged)
= flashes: battery almost flat
e V U flashes: battery charging
1
2
3
4
5
6
4 Display keys (page 16)
5 Control key (page 15)
6 End call key, On/off key
End call, cancel function, go back one menu
level (press briefly), back to idle status
(press and hold), activate/deactivate handset (press and hold in idle status)
7 Hash key
Keypad lock on/off (press and hold in
idle status, page 15)
Insert a pause (press and hold for dialling)
Switch between uppercase/lowercase let-
ters and digits for text entry (page 40)
8 Microphone
9 Recall key
Enter flash (press and hold)
10 Connection socket for headset (page 41)
11 Tal k key
Answer a call, start dialling
12 Handsfree key
Toggle between earpiece and
handsfree mode
Lights up: handsfree activated
Flashes: incoming call
13 Direct dialling/SOS key with SOS LED
7
8
Gigaset contact numbers:
For personal advice on our range of products and for repairs or guarantee/warranty claims call:
Service Centre UK: 08453 6708 12
(local call cost charge)
Please have your proof of purchase ready when calling.
1
E365 base station at a glance
E365 base station at a glance
LoudspeakerIndex card
Direct dialling/SOS key with
é
SOS LED (see page 18)
Direct dialling keys
... ì
ê
(see page 18)
Handsfree key:answer/end a call
î
Registration/paging key:
ù
– Page handsets (press briefly, "Paging",
page 31).
– Register handsets (press and hold,
page 30).
Answering machine keys
On/off key: activate and deactivate
ö
answering machine.
– Lights up: answering machine is
activated.
– Flashes: there is at least one new
message or message is in the process
of being recorded.
– Flickers for about four seconds:
memory is full.
Playback/Stop key: Play back messages
ó
from the answering machine or cancel
playback.
Forward key: Skip to next message.
ô
Back key: Skip to previous message.
ò
Delete key: Delete the current message
õ
during message playback or all old messages in idle status.
Announcement key: Record, play back
ï
and delete a personal announcement.
–press and hold: record announce-
ment. Press again to end recording.
–press briefly: play back
announcement.
Delete announcement during playback, if
required, with
Volume keys: adjust volume
ð
(ð = quieter; ñ = louder)
ñ
– During message playback: adjust
loudspeaker volume.
– While an external call is being
signalled: adjust ringtone volume.
Please remember:
– If the answering machine is being operated
from a handset or if it is recording a mes-
sage, it cannot be operated from the
base station.
– If the on/off key flashes although the
answering machine is switched off, there is
still at least one new message on the
answering machine that has not been
played back yet.
õ.
2
Contents
Contents
The handset at a glance . . . . . . . 1
E365 base station at a glance . . . 2
Safety precautions . . . . . . . . . . . . 5
Special features of the
Gigaset E365 . . . . . . . . . . . . . . . . . 6
SOS mode . . . . . . . . . . . . . . . . . . . . 6
Gigaset E365 –
more than just a telephone . . . . . 8
First steps . . . . . . . . . . . . . . . . . . . . 8
Pack contents . . . . . . . . . . . . . . . . . . . . 8
Installing the base station . . . . . . . . . . 8
Connecting the base station . . . . . . . . 8
Setting up the handset for use . . . . . . . 9
Menu tree . . . . . . . . . . . . . . . . . . 12
Making calls . . . . . . . . . . . . . . . . . 14
Making an external call/
ending a call . . . . . . . . . . . . . . . . . . . . 14
Answering a call . . . . . . . . . . . . . . . . . 14
Calling line identification . . . . . . . . . . 14
Handsfree operation . . . . . . . . . . . . . 15
Operating the handset . . . . . . . . 15
Switching the handset on/off . . . . . . . 15
Activating/deactivating the
keypad lock . . . . . . . . . . . . . . . . . . . . . 15
Control key on the handset . . . . . . . . 15
Display keys . . . . . . . . . . . . . . . . . . . . 16
Returning to idle status . . . . . . . . . . . 16
Menu guidance . . . . . . . . . . . . . . . . . 16
Correcting incorrect entries . . . . . . . . 16
Using the directory, direct
dialling keys and lists . . . . . . . . . 17
Directory . . . . . . . . . . . . . . . . . . . . . . . 17
Direct dialling and SOS keys . . . . . . . . 18
Last number redial list . . . . . . . . . . . . 20
Opening the message list with
the display key . . . . . . . . . . . . . . . . . . 20
Automatic network provider
code (preselection) . . . . . . . . . . 22
SMS (text messages) . . . . . . . . . 23
Writing/sending an SMS . . . . . . . . . . . 23
Receiving an SMS . . . . . . . . . . . . . . . . 24
Setting up the SMS centre . . . . . . . . . 25
SMS to a PABX . . . . . . . . . . . . . . . . . . . 25
Activating/deactivating the SMS
function . . . . . . . . . . . . . . . . . . . . . . . . 26
SMS troubleshooting . . . . . . . . . . . . . 26
Operating the base station
answering machine . . . . . . . . . . 27
Operation via the handset . . . . . . . . . 27
Activating/deactivating
call screening . . . . . . . . . . . . . . . . . . . 29
Setting up the answering machine . . . 29
Resetting speed dialling on the
answering machine . . . . . . . . . . . . . . 29
Using the network mailbox . . . 30
Using the network mailbox for
setting speed dialling . . . . . . . . . . . . . 30
Using several handsets . . . . . . . 30
Registering handsets . . . . . . . . . . . . . . 30
Locating a handset ("Paging") . . . . . . . 31
Making internal calls . . . . . . . . . . . . . . 31
Listening in to an external call . . . . . . 32
Handset settings . . . . . . . . . . . . 32
Changing the display language . . . . . 32
Screensaver . . . . . . . . . . . . . . . . . . . . . 32
Auto answer . . . . . . . . . . . . . . . . . . . . 32
Adjusting the loudspeaker volume . . . 33
Changing ringtones . . . . . . . . . . . . . . 33
Activating/deactivation
suppression of the first ringtone . . . . 33
Advisory tones . . . . . . . . . . . . . . . . . . 33
Using the handset as an alarm clock . 34
Restoring the handset default
settings . . . . . . . . . . . . . . . . . . . . . . . . 34
3
Contents
Base station settings . . . . . . . . . . 34
Changing the system PIN . . . . . . . . . . 34
Changing ringtones . . . . . . . . . . . . . . 35
Restoring the base station to
factory settings . . . . . . . . . . . . . . . . . . 35
Operating the base station
on the PABX . . . . . . . . . . . . . . . . . 35
Appendix . . . . . . . . . . . . . . . . . . . 36
Symbols and typographical
conventions used . . . . . . . . . . . . . . . . 36
Care . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Contact with liquid . . . . . . . . . . . . . . 36
Questions and answers . . . . . . . . . . . 36
Service (Customer Care) . . . . . . . . . . 37
Authorisation . . . . . . . . . . . . . . . . . . . 38
Technical data . . . . . . . . . . . . . . . . . . . 38
Guarantee Certificate
United Kingdom . . . . . . . . . . . . . . . . . 39
Writing and editing a text message . . 40
Accessories . . . . . . . . . . . . . . . . . 41
Wall mounting for
base station . . . . . . . . . . . . . . . . . 41
Index . . . . . . . . . . . . . . . . . . . . . . . 42
4
Safety precautions
Safety precautions
Caution:
Read the safety precautions and the user guide before use.
Explain their contents to your children as well as the potential hazards associated with using the telephone.
Only use the mains adapter supplied, as indicated on the underside of the base
$
‹
Œ
station.
Only fit the recommended rechargeable batteries of the same type
(page 38)! In other words, do not use any other battery type or non-rechargeable batteries as this could result in significant health risks and personal injury.
Fit rechargeable batteries with the correct polarity and use them according to
this user guide (polarity symbols can be seen in the handset's battery compartment, page 9).
The operation of medical appliances may be affected. Be aware of the technical
conditions in your particular environment, for example doctor's surgery.
Do not hold the reverse side of the handset to your ear if the handset is ringing
or if the handsfree function is switched on. Otherwise, you risk developing serious, permanent hearing damage.
The handset may cause an unpleasant humming noise in hearing aids.
Do not install the base station in bathrooms or shower rooms. The handset and
base station are not splash proof (page 36).
Do not use the phone in environments with a potential explosion hazard, for
example auto paint shops.
ƒ
If you give your Gigaset to someone else, make sure you also give them the
user guide.
All electrical and electronic products should be disposed of separately from the
municipal waste stream via designated collection facilities appointed by the
government or the local authorities.
This crossed-out wheeled bin symbol on the product means the product is
covered by the European Directive 2002/96/EC.
The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health.
It is a precondition for reuse and recycling of used electrical and electronic
equipment.
For more detailed information about disposal of your old appliance, please contact your local council refuse centre or the original supplier of the product.
Please note:
Not all of the functions described in this user guide are available in all countries.
5
Special features of the Gigaset E365
Special features of the Gigaset E365
u Large keys
u Text and symbols are shown clearly in large type on the display
u Jumbo Font
u SOS mode
u Direct dialling keys
u Internal calls between handset and base station
u Voice prompted answering machine
u Compatibility with hearing aids (HAC – Hearing Aid Compatibility)
u Connection for headset (headset not included in scope of delivery)
u Index card for labelling the SOS/direct dialling keys
(reverse side of user guide)
SOS mode
Your Gigaset E365 is equipped with a special SOS function or SOS procedure. You can use
this SOS procedure to request assistance in case of emergency. You can store up to four
SOS numbers.
The SOS numbers can be stored on the SOS/direct dialling key I. In case of an emergency,
you then only have to press the direct dialling key I. The SOS procedure is initiated when
you press this key.
The SOS procedure automatically dials the first SOS number you entered. If this number is
busy or if the person called is not at home, the SOS procedure automatically dials the next
SOS number.
In order to use the SOS procedure, you have to first program the SOS/direct dialling key I
and activate SOS mode (page 18).
When SOS mode is activated, the SOS LED lights up permanently in the SOS key on
i
the handset and base station!
6
SOS mode
SOS procedure
The way the SOS procedure operates is described below.
Press the SOS/direct dialling key é on the base station and the device dials immedi-
ately.
You have t o press and hold the SOS/direct dialling key é on the handset to launch the
function immediately.
If you just press the key briefly and don't hold it down, you have to confirm with §Yes§ to
prevent an emergency call from being initiated inadvertently.
Å
The first SOS number is dialled as soon as you press the SOS direct dialling key. At the
same time, the message "Sending emergency call" is played back via the loudspeaker.
Å
If the SOS call is answered, the callee automatically first hears the message "This is an
emergency call". Your name is then played back after this message. You must have pro-
grammed the SOS key accordingly in order for your name to be announced (see page 18).
This is followed by the message "To accept the call please press 5". If the callee now
presses key 5, you can converse with one another.
Å
If the callee does not answer the call, for example because s/he is not at home or his/her
answering machine is switched on, the SOS procedure automatically dials the next SOS
number. The SOS procedure switches automatically to the next SOS number after 60 seconds in the following cases:
u The call is not answered
u The answering machine for the selected SOS number is switched on
u The SOS number is busy
Å
The procedure is repeated at most four times. If none of the calls is answered, the SOS
procedure is ended with an error tone.
Recipients of the emergency call must have set their telephones to tone dialling as otherwise confirmation of the SOS call with key 5 will not be recognized.
– During the entire procedure, all SOS keys flash on all registered handsets and on
the base station. The message "Sending emergency call" is issued on the handset
that triggered the emergency call.
– If an internal call is programmed additionally, the SOS call can also be answered by
an internal user. The text "Emergency call" is output on all registered handsets and
i
the base station.
– You should perform a test run of the SOS procedure to ensure that SOS mode is
programmed correctly. The police, rescue services or fire brigade must not be used
for a test run.
– Please note that the standby time of the handset will be reduced when SOS mode
is activated.
– The SOS LED lights up permanently when SOS mode is activated!
7
Gigaset E365 – more than just a telephone
Gigaset E365 –
more than just a telephone
Your phone not only enables you to send
and receive text messages over the fixed
network and store up to 100 telephone
numbers (page 17) – it can do a whole lot
more:
u You can programme the direct dialling
keys of your phone with important
phone numbers. The number is then
dialled by simply pressing a key
(page 18).
u Use the handsfree function (page 15)
to keep your hands free when making
acall.
u Use your handset as an alarm clock
(page 34).
ECO DECT - what does it mean?
- Transmitting power is switched off when the
handset is placed in the base station.
The transmitting power of the base station is
switched off when only 1 handset is registered
on the base station!
Additionally, your Gigaset handset automatically reduces transmitting power depending
on the distance to the base station (close-up
range).
Have fun using your new telephone!
Installing the base station
The base is designed to be operated in
enclosed, dry areas at temperatures ranging from +5 °C to +45 °C.
Set up the base station at a central point in
the apartment or house.
Please refer to the end of the user guide
for information on wall-mounting the
base station.
Please remember:
u Never expose the telephone to heat
sources, direct sunlight, other electrical
appliances.
u Protect your Gigaset from moisture,
dust, corrosive liquids and vapours.
Connecting the base station
¤ First connect the mains adapter and
then the phone jack as shown below
and place the phone cord in the cord
recess.
2
1
1
First steps
Pack contents
The packaging contains a Gigaset E365
base station, a Gigaset E36 handset, a
mains adapter, a telephone cable, two
batteries, a battery cover, a belt clip and a
user guide.
8
3
1
1
1 Underside of the base (section)
2 Mains adapter 230 V
3 Phone jack with phone cord
First steps
Please remember:
u Keep the mains adapter plugged in at
all times for operation as the phone
does not work without mains
connection.
u If you buy a replacement phone cord
from a store ensure that the phone jack
is connected correctly.
Correct phone jack assignment
1unused
3
2
1
4
5
6
2unused
3a
4b
5unused
6unused
Setting up the handset for use
Fitting the batteries and closing the cover
Caution:
Use only the rechargeable batteries recommended by Gigaset Communications GmbH *
on page 38. Never use a conventional (nonrechargeable) battery or other battery types as
this could result in significant health risks and
personal injury. For example, the batteries
could explode. The phone could also malfunction or be damaged as a result of using batteries that are not of the recommended type.
* Gigaset Communications GmbH is a trademark
licensee of Siemens AG.
The polarity is indicated in the battery
compartment.
¤ First align the notches on the side of
the battery cover with the protrusions
of the inside of the casing.
¤ Then press down the cover so that it
clicks into place.
Attaching the belt clip
There are notches for attaching the belt
clip on the side of the handset at the same
height as the display.
¤ Press the belt clip onto the back of the
handset so that the protrusions on the
belt clip engage with the notches.
You can also attach a cord for carrying the
handset in your hand or wearing it around
your neck.
¤ Fit the batteries with the correct polar-
ity (see diagram).
9
First steps
Opening the battery cover
¤ If fitted, remove the belt clip.
¤ Reach into the housing cavity and pull
the battery cover upwards.
Placing the handset in the base station and registering
Requirement: the handset must not
already be registered on any base station.
Registering the handset on the Gigaset
E365 base station occurs automatically.
¤ Place the handset in the charging cra-
dle of the base station with its display
facing forward.
You will hear a confirmation tone.
Automatic registration can take up to
5 minutes. While registration is in
progress the screen displays Registering .
The handset is assigned the lowest unassigned internal number (1–4). If several
handsets are registered on the base, the
internal number is shown in the display
after registration, for example 2. This
means that the handset has been assigned
the internal number 2.
Please note:
– Automatic registration is only possible if
the base station on which you wish to register the handset is not being used to make
a call.
– A key press cancels automatic registration.
– If four handsets are already registered on
the base station there are two options:
– The handset with the internal number 4
is in idle status: the handset you wish to
register is assigned the number 4. The
handset that was previously number 4 is
de-registered.
– The handset with the internal number 4
is being used: the handset you wish to
register cannot be registered.
– If automatic registration does not work the
handset will have to be registered manually
(page 30).
¤ To charge the batteries, leave the hand-
set in the charging cradle on the
base station.
Please note:
– The handset may only be placed in the
base/charging cradle provided for it.
– If the handset has switched itself off
because the batteries are flat and is then
placed in the base/cradle, it will switch
itself on automatically.
For questions and problems see page 36.
10
First steps
Initial charging and discharging of batteries
Battery charging is indicated in the top
right of the display by a flashing battery
icon e, V or U. During handset
operation, the battery icon indicates the
charge status of the batteries (page 1).
The correct charge status can only be displayed when the batteries are first fully
charged and discharged through use.
¤ To do this, leave the handset in the
base without interruption until the battery icon stops flashing in the display
(approx. 6h).
¤ Once the batteries are fully charged,
remove the handset from the base and
do not put it back again until the batteries are fully discharged.
Please note:
After the first battery charge and discharge
you may replace your handset in its base after
every call.
Setting the date and time
§Menu§ ¢ Settings ¢ §OK§ ¢Date/Time
¢ §OK§
~ Enter the day, month and year
with 6 digits and press
Use q to move between the
fields.
~ Enter hours and minutes with
4 digits (e.g. 0 7 1 5 for
07.15 hrs) and press
Use q to move between the
fields.
Once the phone is registered and the
time set, the idle display looks as shown
on page 1.
Your phone is now ready for use.
The answering machine is set with a
standard announcement.
§OK§.
§OK§.
Please remember:
u Always repeat the charging and dis-
charging procedure if you remove the
batteries from the handset and reinsert them.
u The batteries may warm up as they are
charging. This is not dangerous.
u After a time the charge capacity of the
batteries will decrease for technical reasons.
Please note:
You will find explanations for the symbols and
typographical conventions used in this user
guide in the appendix, page 36.
11
Menu tree
Menu tree
There are two ways to select a function:
Using number combinations ("shortcut")
¤ To open the main menu, press §Menu§ with the handset in idle status.
¤ Enter the number combination that is in front of the function in the menu tree.
¤ Example: §Menu§ LI for "Set handset language".
Scrolling through the menus (see also page 36)
¤ To open the main menu, press §Menu§ with the handset in idle status.
¤ Scroll to the required function with the control key and press §OK§.
1Directory
2Calls
3SMS
3-1 Write Message
3-2 Incoming 00+00
3-3 Outgoing
3-4 Settings 3-4-1 Service Centres 3-4-1-1 Service Centre 1
… [to]
3-4-1-3 Service Centre 3
3-4-2 Subscribe SMS
4Alarm
4-1 Activation
4-2 Wakeup time
5 Audio Settings
5-1 Handset Volume
5-2 Handsfree Volume
5-3 Ringer Volume
5-4 Ringer Melody 5-4-1 External Calls
5-4-2 Internal Calls
5-4-3 Alarm Clock
5-5 Advisory Tones
5-6 Battery Low 5-6-1 Off
5-6-2 On
5-6-3 During Call
5-7 Headset Volume
12
6Settings
6-1 Date/Time
6-2 Direct Diall. Keys
6-3 Language
6-4 Jumbo Font
6-5 Emergency Call Mode
6-6 Emergency Numbers
6-7 Handset 6-7-1 Screen Saver
6-7-2 Auto Answer
6-7-3 Register Handset
6-7-4 Reset Handset
6-8 Base 6-8-1 Audio Settings 6-8-1-1 Loud Speaker
6-8-1-2 Ringer Volume
6-8-1-3 Ringer Melody
6-8-2 System PIN
6-8-3 Base Reset
6-8-4 Listening in
6-8-5 Preselection 6-8-5-1 Preselect Number
6-8-5-2 With Preselect
6-8-5-3 Without Preselect
Menu tree
7 Voice Mail
7-1 Set Key 1 7-1-1 Network Mailbox
7-1-2 Answer Machine
7-2 Answer Machine
7-3 Call Screening 7-3-1 Handset
7-3-2 Base
7-4 Announcements 7-4-1 Record Announce.
7-4-2 Play Announce.
7-4-3 Delete Announce.
7-5 Message Length 7-5-1 Maximum
7-5-2 30 sec
7-5-3 60 sec
7-5-4 120 sec
7-6 Ring Delay 7-6-1 Immediately
7-6-2 10 sec
7-6-3 20 sec
7-6-4 30 sec
7-6-5 Auto
13
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