Intermec Technologies Corporation
6001 36th Avenue West
P.O. Box 4280
Everett, WA 98203-9280
U.S. service and technical support: 1-800-755-5505
U.S. media supplies ordering information: 1-800-227-9947
Canadian service and technical support: 1-800-688-7043
Canadian media supplies ordering information: 1-800-268-6936
Outside U.S. and Canada: Contact your local Intermec service
supplier.
The information contained herein is proprietary and is provided
solely for the purpose of allowing customers to operate and/or
service Intermec manufactured equipment and is not to be released,
reproduced, or used for any other purpose without written
permission of Intermec.
Information and specifications in this manual are subject to change
without notice.
1997 by Intermec Technologies Corporation
All Rights Reserved
The word Intermec, the Intermec logo, JANUS, IRL, TRAKKER,
Antares, Duratherm, Precision Print, PrintSet, Virtual Wedge, and
CrossBar are either trademarks or registered trademarks of Intermec
Corporation.
Throughout this manual, trademarked names may be used. Rather
than put a trademark ( or ) symbol in every occurrence of a
trademarked name, we state that we are using the names only in an
editorial fashion, and to the benefit of the trademark owner, with no
intention of infringement.
ManualChangeRecord
This page records the changes to this manual. The manual was
released at Revision A. Please note that since the release of this
manual, we have switched to a numbered revision system.
RevisionDateDescriptionofChange
B8/91Glossary, Index and information on multiple key
remapping were added.
-00112/93A new parameter was added to UPC/EAN
code. You can decode UCC/EAN 128 from
Code 128 symbology. Some other minor
changes were made to Chapter 3.
-0027/95Added one bar code (supplemental required) to
the fourth parameter of the UPC/EAN
symbology on page 3-34 and one correction to
page 3-24.
-0037/97Added information about ISBT 128 bar code
symbology. Also combined the 9710 and 9720
manuals into one manual.
-00411/97Corrected keyboard mapping tables in
Appendix.
This section introduces you to standard warranty provisions, safety
precautions, document formatting conventions, and sources of
additional product information. A documentation roadmap is also
provided to guide you in finding the appropriate information.
WarrantyInformation
To receive a copy of the standard warranty provision for this
product, contact your local Intermec support services organization.
In the U.S. call 1-800-755-5505, and in Canada call 1-800-688-7043.
Otherwise, refer to the Worldwide Sales & Service list that ships with
this manual for the address and telephone number of your Intermec
sales organization.
SafetySummary
Your safety is extremely important. Read and follow all warnings
and cautions in this book before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data
can be damaged if you do not follow the safety warnings and
cautions.
Donotrepairoradjustalone
equipment alone under any circumstances. Someone capable of
providing first aid must always be present for your safety.
Firstaid
after an injury. Never neglect an injury, no matter how slight it
seems.
Resuscitation
and stops breathing. Any delay could result in death. To work on or
near high voltage, you should be familiar with approved industrial
first aid methods.
Always obtain first aid or medical attention immediately
Begin resuscitation immediately if someone is injured
Do not repair or adjust energized
ix
9710and9720WedgeReadersUsersManual
CODE39
Energizedequipment
Never work on energized equipment unless
authorized by a responsible authority. Energized electrical equipment
is dangerous. Electrical shock from energized equipment can cause
death. If you must perform authorized emergency work on energized
equipment, be sure that you comply strictly with approved safety
regulations.
AboutThisManual
This manual contains information necessary to install, operate,
configure, troubleshoot, and maintain the 9710 and 9720 Wedge
Readers.
WhatYouWillFindinThisManual
This table summarizes the information in each chapter of this
manual:
ForInformationOnReferTo
Installing the readerChapter 1, “Getting Started.” This chapter tells you
how to install the reader in your data collection
system, configure the reader for your specific
workstation, and check for communications.
Operating the
reader
Configuring the
reader
Using the 9720 serial
port
Using the Data Edit
application
Chapter 2, “Operating the Reader.” This chapter
explains the commands you need to use to operate
the reader.
Chapter 3, “Configuring the Reader.” This chapter
contains all of the configuration parameters that
you can use to customize reader operation to meet
your specific system needs.
Chapter 4, “Configuring the 9720 Serial Port.” This
chapter describes how to use the serial port on the
9720 reader to communicate with a portable reader
or a scale.
Chapter 5, “Data Edit Application.” This chapter
tells you how to use Data Edit to strip specific
characters from a data record before transmitting
that record to a workstation, portable reader, or
scale.
TermsandConventions
The following special terms and conventions occur throughout this
manual.
x
CODE39
BeforeYouBegin
• “Wedge reader,” and “reader” refer to the 9710 and 9720 wedge
readers. Unless specifically stated, all information in this manual
applies to both reader models.
• “9710” refers to the 9710 Wedge Reader.
• “9720” refers to the 9720 Wedge Reader.
• “Workstation” refers to a personal computer or other computer
that communicates with the reader.
• Commands and configuration parameters appear in the order you
enter them into the reader with the following conventions:
ConventionDescription
< >
data
Ctrl
Ctrl-C
Angle brackets enclose mnemonic representations of
ASCII control characters. For example, <ETX>
represents the ASCII “End of Text” control character.
Italic text represents variable data, which you must
replace with a real value. For example, n signifies a
variable for which you must designate a constant
value.
Bold text represents a key on your keypad. For
example, Ctrl represents the Ctrl key and M
represents the letter M key.
When two keys are joined with a dash, press them
simultaneously. For example, if you see the command
Ctrl-C, press the two keys at the same time.
FormatConventionsforBarCodes
You can scan the bar codes listed in this manual to enter data or
perform a command. The bar code labels in this manual are printed
in the Code 39 symbology. Each bar code includes the name and
human-readable interpretation. For example:
Change Configuration
*$+*
*$+*
2010U.073
Name
Bar code (Code 39)
Human-readable
interpretation
xi
9710and9720WedgeReadersUsersManual
CODE39
The asterisks (*) at the beginning and end of the human-readable
interpretation are the start and stop codes for a Code 39 bar code
label. If you are creating bar code labels with a bar code utility, it may
automatically supply the asterisks as the start and stop code, so that
you only need to type the actual text of the command. You can also
create and print configuration labels and reader command labels in
Code 93, which has its own start and stop codes.
OtherIntermecManuals
The following manuals provide additional information about using
the reader and working with bar codes.
ManualIntermecP/N
Data Communications Reference Manual
The Bar Code Book
9440/44/45 Trakker Operator’s Guide
9440/44/45 Trakker User’s Manual
9460 Trakker Operator’s Guide
9460 Trakker User’s Manual
9462 Trakker Operator’s Guide
9462 Trakker User’s Manual
Introduction to IRL Programming Manual
IRL Programmer’s Reference Manual
Your wedge reader package includes the following parts:
• 9710 or 9720 Wedge Reader
• Velcro fasteners
Unpack the shipping carton and verify the contents with the packing
slip. Keep the packing box; it is the approved shipping container for
the reader. Use this box if you need to return the reader to Intermec.
These items are packaged separately from the reader:
• Wand or scanner
• Adapter cable
• Power supply (if required)
The following figure shows a 9720 Wedge Reader installed in a
typical data collection system. Only the 9720 Wedge Reader has a
serial port that can connect to a portable reader or a scale.
1-3
9710and9720WedgeReadersUsersManual
9720 Wedge Reader
power
audio
Power
Supply
Headset
AVOID
EXPOSURE
Laser light is
Emitted from
this Aperture
EVITER
TOUTE
EXPOSITION
Lumiere Laser
Emis par cette
ouverture
1545
®
terminalinput
keyboard
1
2
3
Portable
Reader
Scanner
Workstation
Wand
Scale
Slot
Scanner
ConnectingtheReadertotheWorkstation
There are two cables for connecting the reader to your workstation: a
reader/keyboard cable that connects the keyboard to the reader and
a reader/workstation cable that connects the reader to the
workstation. Each cable has a ten-position modular connector to
connect to the reader.
The cable package contains a Wedge Interface (WIF) guide that
provides information on configuring the reader for your workstation.
Retain the WIF guide for future reference.
1-4
GettingStarted
1
InstallingtheReader
1. Turn off the workstation and disconnect the keyboard cable from
the workstation.
2. Connect the reader/workstation cable “PC/Terminal” connector
to the keyboard connector on the workstation and connect the
modular connector to the “terminal” connector on the reader.
3. Connect the reader/keyboard cable “Keyboard” connector to the
workstation keyboard cable and connect the modular connector to
the “keyboard” connector on the reader.
The cable connectors only fit one way. If the connector does not fit,
do not force it or you may damage the connector. The following
figure shows how the reader connects to your workstation.
Do not use a cable extender with the reader cables. A cable extender
Note:
will add noise to the line.
Reader/Workstation
Cable
input
power
terminal
keyboard
Reader
Connection
Detail
input
audio
terminal
keyboard
1
2
3
Reader/Keyboard Cable
1
2
3
1-5
9710and9720WedgeReadersUsersManual
ConnectinganInputDevice
The reader can receive input from:
• 1260-series wands
• 1500-series scanners
• 1461 CCD scanners
• 1354 and 1355 bar code slot scanners
The wands and scanners require a special cable or an adapter cable to
connect to the ten-position modular connector on the rear panel of
the reader. If you do not have the correct cable, call your Intermec
representative.
Toconnectawandorscannertothereader
• Connect the wand or scanner cable to the “input” modular
connector on the reader rear panel. Make sure that the connector
snaps into place securely.
1-6
ower
audio
terminalinput
k
Connection
power
input
audio
terminal
keyboard
1
2
3
AVOID
EXPOSURE
Laser light is
Emitted from
this Aperture
EVITER
TOUTE
EXPOSITION
Lumiere Laser
Emis par cette
ouverture
1545
®
Detail
GettingStarted
1
UsingaPowerSupply
For most wand and scanner operations, the reader uses power from
the workstation. If the workstation cannot supply the required power
at +5V for the wand or scanner, the reader requires an additional
power supply. Your WIF guide lists the workstations that require an
external power supply.
If your workstation requires a power supply with the reader,
continue reading this section. Otherwise, skip to “Checking
Connections” on page 1-8.
IsAdditionalPowerRequired?
Refer to the list below for part numbers of power supplies that
support various voltage requirements.
VoltagePartNumber
P
100V 50 to 60 Hz, -15% to +10%054183
P
120V 50 to 60 Hz, -15% to +10%054182
P
230V 50 Hz, -15% to +10%054184
Toconnectapowersupply
1. Attach the power supply connector to the power supply
receptacle on the reader rear panel.
power
audio
Reader
Connection
Detail
power
audio
in
terminalinput
keyboard
1
2
3
1-7
9710and9720WedgeReadersUsersManual
2. Place the PCB jumper on pins 2 and 3.
keyboard
1
2
3
Without an external
power supply.
power
audio
terminalinput
keyboard
1
2
3
Do not plug the power supply into the wall outlet until the reader is
Note:
keyboard
With an external
power supply.
1
2
3
connected to the workstation and the keyboard, and you are ready to turn on
the workstation.
CheckingConnections
You need to have the following items connected:
• The reader to the workstation and keyboard using the proper
cables.
• The wand or scanner to the reader.
• The power supply, if required, to the reader. (Make sure the PCB
jumper is set correctly.)
1-8
GettingStarted
1
ApplyingPower
You are now ready to apply power to the system.
1. If you are using a power supply, plug it into an AC wall outlet.
2. Turn on the workstation.
Do
Note:
workstation type before you begin operating the reader.
enter data. The reader must be configured for your
not
IdentifyingtheWorkstationType
The default workstation configuration is a null configuration. It is
very important that you configure the reader for your particular
workstation type before operating the reader with the workstation.
Locate your workstation type configuration bar code in the WIF
guide and scan the bar code to configure the reader for your
workstation. The reader emits four low beeps to indicate that the
configuration was successful. The reader is now ready to read bar
codes.
If the reader emits a low/high/low/high beep sequence, the reader
failed the self-test. Scan the Null Configuration bar code. Verify that
you are using the correct workstation configuration bar code and
scan the bar code. If the reader emits the low/high/low/high beep
sequence again, contact your Intermec representative.
NullConfiguration
*$+TA3*
*$+TA3*
If you are moving the reader to a different workstation, scan the Null
Configuration bar code before moving the reader. After you install
the reader, reconfigure the reader for that workstation.
Attempting to read bar codes before the workstation type has been
Note:
identified causes the reader to operate improperly. If this occurs, cycle the
power to the workstation and scan the appropriate workstation configuration
bar code.
1-9
9710and9720WedgeReadersUsersManual
CheckingCommunications
Now you are ready to scan the test bar codes to check
communications. The reader emits one high beep each time it
successfully translates a bar code. The workstation monitor displays
the data with the cursor immediately following the data.
Tocheckcommunications
1. Scan this bar code:
TestLabel
*TEST LABEL*
*TEST LABEL*
The workstation monitor displays TEST LABEL.
2. Scan this bar code:
TestLabel
*123456789*
*123456789*
The workstation monitor displays 123456789.
3. Advance the cursor using the cursor control key or tab key on
your keyboard to make it easier to see the data.
4. Scan this bar code:
TestLabel
*97XX READER*
*97XX READER*
The workstation monitor displays 97XX READER.
To further demonstrate the operation of the reader, scan any of the
bar codes on the ASCII charts located at the back of this manual.
These bar codes are in Code 39. The reader interprets the data and
transmits it to the workstation monitor.
1-10
GettingStarted
1
Troubleshooting
If you are unable to successfully transmit the test data, review the
following checklist.
✓ Check workstation configuration. Cycle power and scan the bar
code for the correct workstation type.
✓ Check the cable connections between the workstation and the
reader and the reader and the input device.
✓ If you are using a power supply, check the power connection to
the reader and the wall outlet.
✓ Verify that the PCB jumper on the reader is set correctly.
✓ Verify that the bar codes are good by scanning the bar codes with
a reader that you know is good.
MountingtheReader
You can mount the reader vertically or horizontally using Velcro
strips or screws.
TomountthereaderusingVelcrostrips
1. Take one set of Velcro strips (leave the set connected), remove the
adhesive backing from one side, and apply the set to the reader.
Repeat this process with the second set of Velcro strips.
2. Remove the backing from the exposed side of the strips and firmly
press the reader to the mounting surface. A good mounting
surface is the side of your workstation monitor.
3. Carefully remove the reader from the mounting surface by
separating the Velcro strips. Ensure that all four strips are firmly
attached to their respective surfaces before remounting the reader.
1-11
9710and9720WedgeReadersUsersManual
9710
®
Tomountthereaderusingwoodscrews
• For a more permanent mounting, use two #10 wood screws to
attach the reader to a mounting surface. Ensure that the surface
you select can handle the alteration. Do not attach the reader to
the workstation monitor using wood screws.
Note: Some terminal emulation or network hardware or software can affect
the way the workstation operates. This may affect wedge operation.
TestandService
use this mode to diagnose reader problems. The reader enters Test
and Service mode automatically after a self-test failure. A self-test
runs at power-on and after a reset. The reader emits a very low beep
every 10 seconds to indicate it is in Test and Service mode.
If the reader enters Test and Service, scan the bar code below. The
reader resets and executes a self-test. If the self-test fails, the reader
returns to Test and Service and you need to contact your Intermec
representative.
ResetCommand
Intermec customer service representatives (CSRs)
*-.*
*-.*
Note: You can configure the reader and run commands when the reader is
in Test and Service mode.
2-3
9710and9720WedgeReadersUsersManual
StandardOperation
Operation after a successful self-test. Four low beeps indicates the
reader is in Standard Operation mode. Standard Operation allows
you to
• scan bar codes to enter data.
• read and decode various bar code symbologies.
• accumulate scanned data into one record.
• transmit accumulated data.
• add a preamble or a postamble to data.
• build a record or a command.
• configure serial port parameters (9720 only).
The reader automatically enters Standard
ReadingBarCodes
The reader can distinguish between two types of bar codes: regular
and multiple-read.
Regularbarcodes
Typically, the bar code data is transmitted as soon as you scan the
bar code. The asterisks (*) are the start and stop characters and are
not transmitted or shown on the workstation monitor. Only the
reader uses the asterisks to indicate the beginning and the ending
points of a bar code. For example, scanning a bar code with the data
*TB123* transmits TB123 to the screen.
A regular bar code always takes the form *data*.
Multiple-readbarcodes
*spacedata*, where “space” is an encoded space and data is the
information you want to enter. Multiple-read bar codes are not
transmitted to the workstation monitor immediately, but are held in
the reader buffer until the reader receives a transmit command.
Multiple-read bar codes allow a record or a command to be built
from individual bar codes.
For example, scanning a bar code with the data * TB123* places
TB123 in the reader buffer. The reader must receive a transmit
command before the data is sent to the workstation. When you scan a
transmit command (Enter), TB123 is transmitted to the workstation
monitor. If you scan a regular bar code (like *456*), TB123456 is
transmitted to the workstation.
2-4
Multiple-read bar codes take the form
OperatingtheReader
2
UsingReaderCommands
You use the reader to complete specific tasks by scanning bar codes
that contain one or more commands. Commands are run in the order
they are located in the command string. Command processing stops
with the first invalid command or at the end of the string. You can
use the following commands with your wedge reader:
Backspace(Destructive)
This command deletes the last character of an accumulated data
record. If there is no accumulated data, the command is invalid.
Backspace
*-+*
*-+*
ChangeConfiguration
This command changes the reader configuration parameters. The
Change Configuration command precedes one or more configuration
commands in a command string or record. When this command runs,
reader parameters are modified, the changes are saved in memory,
and the reader is reset to allow the changes to take effect.
ChangeConfiguration
*$+*
*$+*
Clear
This command deletes an entire accumulated data record. If there is
no accumulated data, the command is invalid.
Clear
*--*
*--*
2-5
9710and9720WedgeReadersUsersManual
DefaultConfiguration
This command returns the reader to the factory settings and
performs a self-test. See Chapter 3 for a list of reader default settings.
DefaultConfiguration
*.+*
*.+*
Note: This command does not reset the workstation type.
Enter
This command transmits accumulated data as a data record to the
workstation. The Enter command is implied when you scan regular
bar codes (bar codes without a leading space). If data records are not
accumulated or present in a regular bar code, then a null or empty
data record is transmitted to the workstation.
Enter
**
**
EnterAccumulate
This command adds all subsequent scanned data to the current data
buffer until the count exceeds 256 characters, an Enter bar code is
scanned, or an Exit Accumulate bar code is scanned. Data exceeding
256 characters causes the reader to emit three low beeps and rejects
the last bar code read.
EnterAccumulate
*+/*
*+/*
2-6
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