Page 1
User's manual
Intermec MaxiScan 2400 VS
Page 2
Regulatory Statements
CE Intermec hereby declares that the MaxiScan 2400 VS has been tested and found compliant with
the below listed standards as required by the EMC Directive 89/336EEC as amended by 92/31/EEC
and by the Low Voltage Directive 73/23/EEC as amended by 93/68/EEC:
EN 55022 (1992)
EN 50082 (1998)
EN 60950 (1993)
USA: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. It generates, uses and can radiate radio frequency energy. If not
installed and used in accordance with the instructions, it may cause interference to radio
communications. If this equipment causes interference, the user will be required to correct the
interference at the user’s own expense.
This equipment complies with the UL 1950 standard.
Canada: This Class B digital apparatus meets all requirements of the Canadian Interference Causing
Equipment Regulations.
Cet appareil numerique de la classe B respect toutes les exigences du Reglement sur le materiel
brouilleur du Canada.
This equipment complies with the UL 1950 standard.
Cet equipment ext conforme a la norme UL 1950.
Mexico: Este equipo cumple con la certification NOM.
Australia –New Zealand: This equipment has been tested and found to conform to the Australian EMC
framework concerning Class B digital devices, prescribed by the Australian and New-Zealand standard
AS/NZS 3548.
The information contained in this document is for informational purposes only and is subject to change
without notice. No part of this document may be copied or reproduced in any manner without the prior
written permission of Intermec Technologies Corporation.
The word Intermec, the Intermec logo, Scanplus and EasySet are either trademarks or registered
trademarks of Intermec.
Throughout this document, trademarked names may be used. Rather than put a trademark (tm or R)
symbol in every occurrence of a trademarked name, we state that we are using the names only in an
editorial fashion, an do the benefit of the trademark owner, with no intention of infringement.
P/N 3-451049-01 October 2000
Page 3
Table of contents
Preface i
Chapter 1 The MaxiScan 2400 VS 1
1.1 Unpacking the MaxiScan 2400 VS 2
1.2 Scanning bar codes with the MaxiScan 2400 VS 4
1.3 Scanner labelling 5
1.4 Maintaining the scanner 8
1.5 Releasing the scanner top deck 8
1.6 Controlling the scanner from the POS system 9
Chapter 2 Installing the MaxiScan 2400 VS 11
2.1 Installing the scanner in counter 12
Appendices A. Connector types and pin definitions 16
B. Technical specifications 18
C. Troubleshooting 19
Page 4
Preface
The MaxiScan M2400 VS is a high performance food retail bar code laser
scanner, optimized for horizontal scanning. Thanks to its real vertical scan lines,
the need to lift and tilt the product being scanned has disappeared and operator
fatigue is reduced. Consequently, checkout efficiency increases. The MaxiScan
2400 VS’ stainless steel top deck and suspended metal shock proof scanner
housing ensures a long scanner life time. Since the Mexican’s height is only 75
mm, installation is flexible and ergonomic under all circumstances.
An auxiliary port is standard, for connecting other scanners. A handheld
scanner, for example, can be connected for heavy or voluminous products.
A bi-optic scanning solution is realized by connecting the MaxiScan 2400 VS
with a vertically installed MaxiScan 2300 HS, transforming your checkout in a
high volume throughput system.
This manual contains two chapters and three appendices. The first chapter
describes the MaxiScan 2400 VS and its general features. Installation
instructions are described in the second chapter. Follow the installation
instructions precisely.
Default settings can be changed with the bar code labels in the Configuration
Guide provided with the scanner.
Appendix A illustrates all scanner connectors. Technical specifications for the
scanner are found in Appendix B. If the scanner is not working properly, refer to
Appendix C for troubleshooting hints.
Page 5
Chapter 1
The MaxiScan 2400 VS
Page 6
2 The MaxiScan 2400 VS
Good read speaker
LED
The Maxiscan 2400 VS
(with Sapphire top deck)
Sleep mode switch
&
Top deck release button
Product flow indicator
Top deck lock
1.1 UNPACKING THE MAXISCAN 2400 VS
Remove the scanner and its accessories from the box and packing material.
Refer to the packing list to make sure you have received all the items ordered.
Visually inspect the scanner and accessories for any evidence of physical
damage. Refer to the figure on page 5 to locate the interface label and make
sure that the scanner interface corresponds with the host system interface.
Immediately contact your supplier if anything appears to be damaged, or if the
supported interface does not correspond with the host system interface.
Page 7
The MaxiScan 2400 VS 3
The various parts of the MaxiScan 2400 VS are:
Sleep mode switch - When a sleep mode time-out is programmed, the
scanner can be re-activated by gently pressing this
switch. The sleep-mode feature is programmable
with the menu labels from the Configuration Guide.
NOTE: The default value for the sleep mode time-
out is set to 30 minutes. When the scanner
is in sleep mode, the LED is intermittently
flashing red.
Top deck release button - Pushing this button will release the top deck for
maintenance or replacement.
Top deck lock - Before pushing the top deck release button, the top
deck lock must be unlocked.
LED - A red LED indicates that the scanner is ready to
read a bar code. A green LED indicates a good
read.
Good read speaker - The speaker is heard whenever data has been read
correctly. The frequency and volume can be
adjusted with the menu labels from the
Configuration Guide.
Product flow indicator - The product flow indicator indicates the direction in
which products must be passed along the scanner.
Page 8
4 The MaxiScan 2400 VS
SIDE VIEW
0 cm
7 cm
optimal
reading zone
TOP VIEW
30 cm
PRODUCT FLOW
Pass the label along the scanner.
Bar code is read (green led).
☞
special offer
chewing-gum
1.2 SCANNING BAR CODES WITH THE MAXISCAN 2400 VS
The MaxiScan 2400 VS is an omni-directional scanner featuring a 5 directional
scan field with a 15 lines scan pattern. The scanner's scan volume is illustrated
in the figure below. The optimal reading zone lies between 0 and 7 cm from the
scanner window, but bar codes can be read up to 30 cm (11.8 in.) from the
scanner window.
Scanning a bar code label is very simple: pass the product’s bar code label
along the scanner as illustrated in the figure below.
Page 9
The MaxiScan 2400 VS 5
CAUTION-Laser light when open
Do not stare into beam
IEC825 class 1 laser product
Complies with 21CFR1040 as applicable to
a class IIa laser product. Avoid long
term viewing of direct laser light
WO1:<workordernr.>
Part No: <partnr>
Serial no. 1
12345678
<serial number>
Manufactured
<date>
model <model>
Port1 <IF type>
Port2 <IF type>
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
12V -12V) 5V
LISTED
ACCESORY
4F10
I.T.E.
World wide
Patents Pending
U
L
R
U
L
R
C
600mA 25mA) 350mA
Software
<software number>
AUX. INTERFACE INTERFACE POWER
PORT 2 PORT 1
REAR VIEW
1.3 SCANNER LABELLING
Three labels are present on the housing of the MaxiScan 2400 VS as indicated
in the figure below. Two labels are also visible through the scanner window. All
labels are attached by the manufacturer and should not be removed.
The scanner’s serial number is found underneath the bar code label as depicted
in the figure above. This official registration number is strictly related to the
device. The supplier may ask for this number when the scanner needs servicing.
Page 10
6 The MaxiScan 2400 VS
Laser safety
English:
The M2400 VS scanner complies with safety standard IEC 825-1 (1993) for a
Class I laser product. It also complies with U.S. 21CFR1040 as applicable to a
Class IIa laser product. Avoid long term viewing of direct laser light.
German:
Der Strichcode-Scanner M2400 VS entspricht den Sicherheitsvorschriften nach
IEC 825-1 (1993) für ein Laserprodukt der Klasse I. Er entspricht auch U.S.
21CFR1040, anwendbar auf ein Laserprodukt der Klasse IIa. Vermeiden Sie
langzeitiges Hineinblicken in direktes Laserlicht.
Dutch:
De M2400 VS scanner voldoet aan de veiligheidsnormen IEC 825-1 (1993) voor
een Klasse I laserprodukt. Tevens voldoet de scanner aan U.S. 21CFR1040, van
toepassing op een Klasse IIa laserprodukt. Vermijd langdurig kijken in direkt
laserlicht.
French:
Le scanner M2400 VS est conforme aux normes de sécurité IEC 825-1 (1993)
s’appliquant à un produit laser de la classe I. Il est également conforme à la U.S.
21CFR1040 telle qu’elle s’applique à un produit laser de la classe IIa. Eviter de
rester exposé longtemps à la lumière directe du laser.
Danish:
M2400 VS skanneren er i overensstemmelse med sikkerhedsstandarden IEC
825-1 (1993) for laserprodukter i klasse I. Den er også i overensstemmelse
med U.S. 21CFR1040, der gælder for laserprodukter i klasse IIa. Undgå at se
direkte på laserlys i længere perioder.
Finnish:
M2400 VS -skanneri täyttää luokan I lasertuotteelle IEC 825-1:ssä (1993)
asetetut turvavaatimukset. Se täyttää myös U.S. 21CFR1040:ssa asetetut
vaatimukset siltä osin kuin ne koskevat luokan IIa lasertuotetta. Vältä
pitkäaikaista suoraan laservaloon katsomista.
Swedish:
Avsökaren M2400 VS uppfyller säkerhetsnormen IEC 825-1 (1993)
för laserprodukter av klass 1. Den uppfyller dessutom U.S. 21CFR1040 som
gäller för laserprodukter av klass IIa. Undvik att titta i direkt laserljus under
längre perioder.
Page 11
The MaxiScan 2400 VS 7
Norwegian:
M2400 VS skanneren er i samsvar med sikkerhetsstandarden IEC 825-1 (1993)
for laserprodukter i klasse I. Den er også i samvar med U.S. 21CFR1040 for
laserprodukter i klasse IIa. Unngå å se langvarig på direkte laserlys.
Italian:
Lo scanner M2400 VS è conforme alle norme di sicurezza IEC 825-1 (1993)
relative ad un prodotto laser di Classe 1. È inoltre conforme alla norma U.S.
21CFR1040 relativa ad un prodotto laser di Classe IIa. Evitare l'esposizione
prolungata all'emissione diretta di luce laser.
Portuguese:
O scanner M2400 VS está conforme as normas de segurança IEC 825-1
(1993) para a Classe 1 dos produtos laser. Também está conforme a norma
U.S. 21CFR1040 aplicada nos produtos laser da Classe IIa. Evite expor os
olhos directa e prolongadamente aos raios laser.
Spanish:
El scanner M2400 VS reune las normas de seguridad IEC 825-1 (1993) para un
producto laser de Clase 1. También reune las normas U.S. 21CFR1040 que se
aplican a un producto laser de Clase IIa. Se debe evitar mirar muy fijo en luz
lasérica directa.
Optical: The use of optical instruments with this product will increase eye hazard. Optical instruments include binoculars, microscopes and magnifying glasses but do not include eye glasses worn by the user.
Radiant Energy: The M2400 VS uses a low-power laser diode operating at
670 nm in an opto-mechanical scanner resulting in less than 0.6 mW peak
output power. Laser light observed at 2,8 cm (1.1 in.) above the window
through a 7 mm (0.28 in.) aperture and averaged over 1000 seconds is less
than 3.9 µW per CDRH Class IIa specification. Do not attempt to remove the
protective housing of the scanner, as unscanned laser light with a peak output
up to 0.9 mW could be accessible inside.
Laser Light Viewer: The scanner window is the only aperture through which
laser light may be observed on this product.
A failure of the scanner motor, while the laser diode continues to emit a laser
beam, may cause emission levels to exceed those for safe operation. The
scanner has safeguards to prevent this occurrence. If, however, a stationary
laser beam is emitted, the failing scanner should be disconnected from its
power source immediately.
Page 12
8 The MaxiScan 2400 VS
b. Press the Top deck release button
1.
a. Unlock Top deck lock
Open
Closed
Adjustments: Do not attempt any adjustments to or alteration of this product.
Do not remove the scanner’s protective housing. There are no user-serviceable
parts inside.
CAUTION: Use of controls or adjustments or performance of procedures
other than those specified herein may result in hazardous laser light
exposure.
1.4 MAINTAINING THE SCANNER
The MaxiScan 2400 VS scanner requires little maintenance. Only occasional
cleaning of the scanner window is necessary to remove dirt and fingerprints.
Cleaning can be performed during operation with a non-abrasive glass spray
cleaner and a soft lint-free cloth.
1.5 RELEASING THE SCANNER TOP DECK
The top deck of the MaxiScan can be released for replacement. To release the
top deck follow the illustrations below.
NOTE
■ The scanner and the host system must be switched off before starting the
replacement of the top deck.
Page 13
ASCII code
0E Hex
0F Hex
05 Hex
function
enable (cancels disable)
disable
power-up re-initialization
byte is also called:
Shift Out or <Ctrl-N>
Shift In or <Ctrl-O>
ENQ or <Ctrl-E>
12 Hex
sleep
DC2 or <Ctrl-R>
14 Hex
wake (cancels sleep)
DC4 or <Ctrl-T>
The MaxiScan 2400 VS 9
45¡
2.
3.
Position Top deck in angle of 45¡
Keep Top deck inclined
while removing
1.6 CONTROLLING THE SCANNER FROM THE POS SYSTEM
The MaxiScan 2400 VS can be controlled from the POS system via the RS232C
interface. Control is achieved by transmitting the following single byte
commands to the scanner. In the Intermec default setting the following
commands are available (more details upon request):
Page 14
10 The MaxiScan 2400 VS
POS system
+12V dc
- 12V dc
+ 5V dc
Maxiscan 2400 VS
Scanner control
When the scanner is disabled, the motor of the scanner will stay on until the
scanner goes into sleep mode.
Page 15
Chapter 2
Installing the MaxiScan 2400 VS
Page 16
12 Installing the MaxiScan 2400 VS
206 mm
241 mm
1. Hole
in Counter
SIDE VIEW
2. Supporting shelf
75 mm
The MaxiScan 2400 VS is designed to be installed horizontally (in the counter).
Instructions for installation are given in Section 2.1.
Due to many POS systems on the market, a large number of communication
cables is available. Make sure that you have the right cable to connect the
scanner to your POS or computer.
NOTES
■ The scanner and the host system must be switched off before starting the
installation of the scanner. By following this precaution you prevent any
electrical damage.
■ You are advised to install the scanner in an air circulated place out of direct
sunlight.
2.1 INSTALLING THE SCANNER IN COUNTER
Follow these steps to install the scanner in the counter:
1. Locate the optimum scanner position in the counter surface. Pay attention to
the product flow, distance to the counter edge and convenience for the
operator.
2. Choose one of the following mounting options to install the Maxiscan 2400
VS:
A. Using the bottom of the Maxiscan 2400 VS as support,
B. Using the horizontal mount (separately ordered).
A. Using the bottom of the Maxiscan 2400 VS as support
- Cut a hole in the counter surface following the illustration below.
- Design a supporting shelf following the illustration precisely.
Page 17
Installing the MaxiScan 2400 VS 13
210 mm
247 mm
2. Fit horizontal mount
in hole
1. Hole
in Counter
B. Using the horizontal mount
- Cut a hole in the counter surface following the illustration below.
- Fit the horizontal mount in the hole.
3. Lead the power supply cable and communication cable through the hole in
the counter.
4. Plug the communication cable with the 8 pin modular jack into Data port 1 if
the host system features the RS232C or IBM RS485 interface, or into Data
port 2 if the host system features the OCIA or KBW interface. Plug the other
connector of the cable into the appropriate serial port of your POS or
computer. Connect the Intermec universal power supply unit to the power
supply port.
Page 18
WO1:<workordernr.>
Part No: <partnr>
Serial no. 1
12345678
<serial number>
Manufactured
<date>
model <model>
Port1 <IF type>
Port2 <IF type>
Software
<software number>
Data port 2. Connect the communication
cable to this port if the host system features
the OCIA or KBW interface
WO1:<wor
Part No: <
Serial
12345
<serial n
Data cable
Power cable
Data cable
Data port 1. Connect the communication
cable to this port if the host system features
the RS232C or IBM RS 485 interface
Power cable
14 Installing the MaxiScan 2400 VS
5. Place the scanner in the counter hole. Pay attention to the product flow!
6. Remove the top deck protection foil.
7. Power on the scanner by connecting the IEC power cord to the AC/DC power
supply and plugging the AC power cord into an AC power outlet. Switch on
the host system.
IMPORTANT
■ To activate Data port 2 (OCIA or KBW interface) scan the following codes
from the Configuration Guide:
1. open the scanner Programming Mode by scanning code 1.1
2. return to factory default settings by scanning code 1.3
Once the scanner is installed, you can start scanning bar code labels. If you
want to change the default settings of the scanner, proceed
to the Configuration Guide which came with the scanner.
Page 19
Appendices
A. Connector types and pin definitions
B. Technical Specifications
C. Troubleshooting
Page 20
16 Appendices
,
,
,,,,,,,,
AMP 5-554169-1
male connector
front view:
pin 8
pin 1
POWER SUPPLY PORT
pin 8
pin 1
pin 8
pin 1
AMP 5-554170-1
male connector
front view:
pin 8
pin 1
INTERFACE PORT 1
INTERFACE PORT 2
pin 10
pin 1
Stewart 940SP301010RK2
male connector
front view:
pin 10
pin 1
AUX PORT
Description
+5VDC (250 mA max.)
CTS
RXD
Reserved
GND
Reserved
Aux port
RTS
Pin
1
2
3
4
5
6
7-10
A. CONNECTOR TYPES AND PIN DEFINITIONS
There are two dual interface versions of the MaxiScan 2400 VS available:
RS232C/OCIA and IBM RS485/Keyboard Wedge. The various pin definitions for
the applicable Data port are given on page 17. The connector to be used for the
port is indicated below.
,,,,,,
Page 21
Appendices 17
Description
CTS
RXD
TXD
RTS
GND
Not Con.
Pin
1
2
3
4
5
6
7
8
Direction
input
input
output
output
-
-
Reserved
Description
LFID
DATA
DATA RTN
CLOCK IN
GND
CLOCK IN RTN
RESET
RESET RTN
Direction
input
output
output
input
input
input
input
RS232C interface
Data port 1
OCIA interface
Data port 2
Description
Not Con.
IO-A
IO-B
Not Con.
GND
Not Con.
Direction
input/output
input/output
-
-
-
Reserved
IBM RS485 interface
Data port 1
Pin
1
2
3
4
5
6
7
8
Pin
1
2
3
4
5
6
7
8
Description
LFID1
KB_DATA
KB_CLCK
PC_DATA
PC_GND
PC_CLCK
PC_5V
LFID2
Direction
input
output
output
input
input
input
input
input
KBW interface
Data port 2
Pin
1
2
3
4
5
6
7
8
Pin definition for dual interface version RS232C-OCIA
Pin definition for dual interface version IBM RS485-Keyboard Wedge
Page 22
18 Appendices
Electrical
Power supply voltage 100 - 250 V ac, 50/60 Hz
DC input to scanner + 12 V dc, 600 mA
- 12 V dc, 25 mA
+ 5 V dc, 350 mA
Interfaces Depending on scanner version
Interface port 1: RS232 or IBM RS485
Interface port 2: OCIA or KBW
Auxiliary port Secondary scanner (250 mA max.)
Optical
Light source Visible laser diode (670nm)
Depth of field 300 mm
Scan pattern 5 directions scan field, 15 lines scan pattern
Scan rate 1500 scans / second
Decoding
Bar code types EAN/UPC/JAN + Add-on
Code 128, EAN 128, Code 39, Code 32, Codabar, ITF
Physical
Weight 2,5 kg
Dimensions L x W x D: 240 x 205 x 75 mm
: 9.45 x 8.07 x 2.95 inch
75 mm
240 mm
205 mm
75 mm
B. TECHNICAL SPECIFICATIONS
Page 23
Appendices 19
Environmental
Operating temperature 0° C ~ 40° C
Humidity 0% ~ 95% RH (non-condensing)
Safety
Laser safety IEC 825-1 (1993) Class I, U.S. 21CFR1040 Class IIa
Electrical safety EN 60950 second edition
UL1950 (third edition), c-UL (according CSA22.2.950-95)
Flammability rate 94V-0
EM Compatibility
Radio and TV interference EN 55022 Class B (1994), FCC part 15 Class A (1992)
Harmonic current emissions EN 61000-3-2 (1995)
EM-immunity EN 50082-1 (1992) based on:
ElectroStatic Discharge (ESD) IEC 801-2 (1991)
Radio frequency immunity IEC 801-3 (1984) / ENV 50140 (1993)
Electrical fast transient IEC 801-4 (1988)
The scanner is on, but a bar code cannot
be read. The LED is red.
Diagnostic Tips
■■ The scanner window is dirty. Clean the
■■ scanner window as described in the
■■ Maintenance section.
■■ The presented bar code type is not
■■ enabled. Select the bar code type with
■■ the Configuration Guide.
■■ The scanner is disabled by the host.
■■ Refer to Section 1.6.
■■ The bar code type presented to the
■■ scanner is not supported by the Castor.
Problem
C. TROUBLESHOOTING
This section contains information on solving problems you may encounter when
using the scanner. If troubles occur, take a moment to read the information in
this section. However, before referring to the diagnostic tips make sure that the
scanner is installed as described in Chapter 2 and that all cables are properly
connected.
Page 24
20 Appendices
The scanner is on, but the motor is not
rotating. A bar code cannot be read.
The LED is intermittently flashing red.
The LED is alternating red/green.
The LED is alternating red/green and
beeps are heard.
The scanner does not accept more than
two or three bar codes.
The LED is red and green.
The LED is blinking red and green.
Diagnostic Tips
■■ The scanner is in sleep mode. Press the
switch on top of the scanner to reactivate
the scanner (or use the wake protocol.
Refer to section 1.6).
■■ Mirror motor is defective and must be
replaced (Authorized personnel only).
■■ Possible failure of the scanning safeguard
circuit. Immediately disconnect the scanner
from its power source. Contact your
supplier.
■■ There is no proper handshaking with the
host system. Switch the host system on
and check connection and communication
settings.
■■ The laser is not functioning. The laser is
defect. Contact your supplier.
■■ The ambient temperature is too high. Make
sure the scanner has enough air ventilation
and is not placed in direct sunlight.
Problem
Page 25
Appendices 21
The LED remains green.
A bar code is read by the scanner but
not accepted by the host system.
Diagnostic Tips
■■ The scanner is continuously seeing a bar
code. Remove all bar code labels from
the scan volume of the scanner and try
again.
■■ The scanner cannot send the data to the
host system. There is no proper
handshaking between the scanner and the
host. Scanner buffer is full. Make sure that
all cables are connected and your host
system is ready to receive data.
■■ The communication cable is not connected
to the serial port of your host system.
Refer to the manual of your host system
to locate the serial port.
■■ The communication settings of the host
and scanner do not match. Ensure that the
setting value for both devices are the same.
For proper adjustment values see the
Configuration Guide.
■■ The communication cable does not suit
your host system. Contact your dealer for
the correct communication cable.
■■ The data format is not supported by the
software running on the host system.
Problem
Page 26
22 Appendices
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