FlexDock
DX1, DX2, DX4
User’s Guide
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2011 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
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Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, Trakker Antares, and Vista
Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
ii FlexDock User’s Guide
Document Change Record
This page records changes to this document. The document was
originally released as Revision 001.
Version
Number
003 7/2011 Added support for the CK3, CN3, and CN4 computers.
002 4/2011 Added additional troubleshooting information,
Date Description of Change
specifications, and support for the CN50 and CS40
computers.
FlexDock User’s Guide iii
iv FlexDock User’s Guide
Contents
About the FlexDocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Charging Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Charging Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
About the Ethernet LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
About Custom Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Contents
What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting the DX1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting the DX2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Connecting the DX4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Using the CK3, CN3, and CN4 with the DX4 Ethernet Dock. . . . . . . . . . . . . . . . . 13
Optional FlexDock Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
FlexDock User’s Guide v
vi FlexDock User’s Guide
About the FlexDocks
The FlexDocks power your Intermec computers and charge spare
batteries. Each dock is available with a combination of computer cups
and battery cups to match your Intermec computers and batteries.
Each battery cup can charge up to two batteries at once.
The FlexDocks include the DX1 Desktop Dock, the DX2 Dual Dock,
and the DX4 Quad Dock.
DX1 Desktop Dock and DX2 Dual Dock: DX2 is also available with two
computer cups or two battery cups.
DX4 Quad Dock: DX4 is also available with other combinations of computer
and battery cups.
FlexDock User’s Guide 7
The DX1 Desktop Dock has one computer cup and one battery cup.
You can connect the DX1 to a desktop PC through its USB port.
Note: Use the optional Ethernet Adapter (P/N 871-238-001) to
connect the DX1 to your network. Or, use the optional Modem
Adapter (P/N 871-238-002) to connect the DX1 to a phone line. For
information, contact your local Intermec representative.
The DX2 Dual Dock has two cups, and the DX4 Quad Dock has four
cups. Computers in the DX2 and DX4 docks can connect to your
Ethernet network (except for charge-only docks), and other Ethernet
devices can be connected to your network through the dock.
What You Need
You need these accessories to use the FlexDocks:
• AC power cord for your region (except North America)
• Ethernet cable (except charge-only docks)
• Micro-USB cable (DX1 only)
For information on these and other accessories, contact your local
Intermec representative.
Connecting the DX1
USB client
port
To power
supply
USB host
port
7
8 FlexDock User’s Guide
About the DX1 USB Ports
Use the USB client port (requires a Micro-USB connector) to connect
the DX1 to your desktop PC. The USB host port is intended for use
with the Ethernet or Modem Adapter accessories. Other USB devices
may not be supported.
If you are using the DX1 with the CS40 computer:
• use USB cables of 2 m (6 ft) or shorter.
• multiple concurrent USB connections are not supported.
Connections to the USB client port receive priority over
connections to the USB host port.
For more information on connecting USB devices to your Intermec
computer, see the computer user’s manual.
Installing the Optional Retaining Clip
For the DX1 and DX2, you can use the optional retaining clip to
secure the power supply cord to the dock as shown in the next
illustration.
Optional Power Cord Retaining Clip for DX1 and DX2: DX1 shown here.
FlexDock User’s Guide 9
Connecting the DX2
To Ethernet
devices
To Ethernet
network
To power
supply
To Ethernet
devices
Note: To install the optional retaining clip for the power cord, see the
previous section.
Connecting the DX4
To Ethernet
network
To power
supply
10 FlexDock User’s Guide
Charging Batteries
1 Place the end of the battery into the battery cup.
2 Press the top of the battery under the tab on top of the cup. The
Charge LED for that cup flashes slowly or stays on, indicating the
current charge status. Batteries are fully charged in six hours or
less.
Charge LED
Charging a Battery
Charge LED Descriptions
LED Color Description
Steady Green Battery is fully charged (> 95%) and ready to use.
Flashing Green Battery is still charging (> 60%).
Steady Red Battery is still charging (< 60%).
Steady Amber Battery temperature is out of charging temperature
range. For proper battery charging, the operating range is
5 °C to 35 °C (41 °F to 95 °F).
Flashing Amber Battery fault. Something is wrong with the battery, or you
are trying to charge a battery not approved by Intermec.
Note: If you place a battery in the cup and the Charge LED does not
flash or stay on, the FlexDock may not be connected to power. Make
sure the power supply is properly connected to the FlexDock and to a
powered AC outlet.
FlexDock User’s Guide 11
Charging Computers
Place a computer in the computer cup. Make sure the computer is
inserted all the way into the bottom of the cup. The Battery Status
LED on the computer turns on, showing that the computer is
charging. Batteries in computers fully charge in six hours or less.
For Battery Status LED information, see the computer user’s manual.
About the Ethernet LEDs
For the DX2 and DX4 Ethernet docks, the Ethernet LED turns on
when a docked computer is communicating with the dock or with
your Ethernet network.
Ethernet LED Descriptions (DX2 and DX4 Only)
LED Color Description
Steady Green Computer is communicating with the dock.
Flashing Green Computer is communicating with the Ethernet network.
None Computer is not communicating with the dock, or the
12 FlexDock User’s Guide
Ethernet LED
dock is not connected to power.
Using the CK3, CN3, and CN4 with the DX4 Ethernet Dock
To use a CK3, CN3, or CN4 computer with the DX4 Ethernet dock,
you need to install a software update on the computer as described in
the next procedure.
Note: You do not need the software update to use these computers
with the DX4 charge-only dock.
To download and install the software update
1 Go to www.intermec.com and select Support > Downloads.
2 In the Product Category list, select Computers.
3 In the Product Family list, select Handheld Computers.
4 In the Product list, select CK3 Mobile Computer, CN3 Mobile
Computer, or CN4 Mobile Computer, and then click Submit.
The Downloads page for the computer appears.
5 In the OS/Firmware/Drivers list:
• For the CK3, click CK3 FlexDock Ethernet Support ver. 1.xx.
• For the CN3 or CN4, click CN3/CN4 FlexDock Ethernet
support ver. 1.xx.
6 Follow the prompts to download the file to your desktop PC. You
need to login to download files.
7 Copy the file to the mobile computer. For help, see the computer
user’s manual.
8 On the mobile computer, browse to the .cab file and run the file to
install the software update. After the computer automatically
reboots, the computer is ready to use with the DX4.
For information on installing .cab files automatically at boot time, see
the computer user manual.
FlexDock User’s Guide 13
About Custom Configurations
If you need a custom configuration for your FlexDock, you can order
a Desktop, Dual, or Quad Base without computer or battery cups, and
then order cups for your specific combination of Intermec computers
and batteries. You can also order blank covers for bays you are not
using. For more information, contact your local Intermec sales
representative.
Note: The CK3, CN3/CN4, and CN50 computer cups have been tested
and certified for use with the Quad Base. These cups have not been
tested or certified for use with the Desktop or Dual Bases.
Troubleshooting
Problem Possible Causes and Solutions
You place a computer
into a cup and the
Ethernet LED does not
turn on.
You place a battery into
a cup and the Charge
LED does not turn on.
The computer may not be fully inserted into the
charging cup. Make sure the computer is seated all
the way into the cup.
The dock may not be connected to a working
Ethernet connection. Check to see if the LEDs
mounted in the FlexDock Ethernet connectors are
illuminated, and make sure you are using a known
good cable.
The dock may not be connected to power. Make
sure the power supply is connected to a known
good AC power source.
For a CK3, CN3, or CN4 computer, you need to
install a software update on the computer to use it
with the DX4 Ethernet dock. For more
information, see “Using the CK3, CN3, and CN4
with the DX4 Ethernet Dock” on page 13.
The battery may not be fully inserted into the
battery cup. Make sure the bottom of the battery
is fully inserted into the bottom of the cup, and
that the top of the battery is pressed all the way
under the tab.
The dock may not be connected to power. Make
sure the power supply is connected to a known
good AC power source.
14 FlexDock User’s Guide
Optional FlexDock Accessories
Accessory Description
Ethernet Adapter Connects the DX1 to your Ethernet network.
Modem Adapter Connects the DX1 to your wired phone network.
Computer and
Battery Cups
Rack Mount Kit Mounts DX2 or DX4 to a standard 19-inch IT
For information on these accessories, contact your local Intermec
sales representative.
Specifications
Model Numbers: DX1:
Dimensions: DX1, DX2:
Additional computer and battery cups mount in the
FlexDock for custom configurations.
equipment rack.
Model 1002UU01
DX2:
DX4:
DX4:
Model 1002UU02 (charge-only)
Model 1002UU03 (Ethernet)
Model 1002UU04 (charge-only)
Model 1002UU05 (Ethernet)
23.1 cm x 12.7 cm x 11.4 cm (max.)
(9.1 in x 5.0 in x 4.5 in)
44.45 cm x 12.7 cm x 11.4 cm (max.)
(17.5 in x 5.0 in x 4.5 in)
USB: (DX1 only) USB 2.0 compliant
Ethernet: (DX2 and DX4 only) 10/100 Base-T supported
Power requirements: DX1, DX2:
Charging temperature: 5 °C to 35 °C (41 °F to 95 °F)
FlexDock User’s Guide 15
Height does not include computers or batteries
installed in dock. Actual height depends on
computer and battery cup option.
100 to 240 VAC, 47-63 Hz, 1.0 A
DX4:
100 to 240 VAC, 50-60 Hz, 1.5 A
Worldwide Headquarters
6001 36th Avenue West
Everett, Washington 98203
U.S.A.
tel 425.348.2600
fax 425.355.9551
www.intermec.com
© 2011 Intermec Technologies
Corporation. All rights reserved.
FlexDock User’s Guide
*934-058-003*
P/N 934-058-003
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