Interlogix UltraView IP PTZ 36X User Manual

UltraView IP PTZ 36X

Camera User Manual

P/N 1071693C • ISS 06JUN12

Copyright

© 2012 UTC Fire & Security. All rights reserved.

Trademarks and patents

Interlogix, TruVision brand and logo are trademarks of UTC Fire & Security.

Other trade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors of the respective products.

Manufacturer

UTC Fire & Security Americas Corporation, Inc.

2955 Red Hill Avenue, Costa Mesa, CA 92626-5923, USA.

Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands

Certification

N4131

FCC compliance

Class A: This equipment has been tested and found to comply with

the limits for a Class A digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in
accordance with the instruction m anual, m a y cause harmful
interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own
expense.

ACMA compliance

Notice! This is a Class A product. In a domestic environment this product

may cause radi

o interference in which case the user may be required to take

adequate measures.

Canada This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la class A conforme à la norme NMB-003
du Canada.

European Union

directives

2004/108/EC (EMC directive): Hereby, UTC Fire & Security declares that

this device is in compliance with the essential requirements and other
relevant provisions of Directive 2004/108/EC

2002/96/EC (WEEE directive): Products marked with

this symbol cannot be

disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points.
For more information see: www.recyclethis.info.

Contact information

www.interlogix.com or www.utcfssecurityproducts.eu

Customer support

www.interlogix.com/customer-support

UltraView IP PTZ 36X Camera User Manual i

Content

Chapter 1 Introduction 1

Product description 1
Features 1

Chapter 2 Installation 3

Installation environment 3
Before you begin 4
Camera description 4
Specifications 5
System requirements 5
Installing the camera 6
Accessing the SDHC card 10
Connections 11

Chapter 3 Using the Web browser 13

Checking your Web browser security level 13
Accessing the camera over the internet 14
Overview of the camera Web browser 15
Configuring the camera 17

Chapter 4 Camera setup 22

Camera information 22
DST t ime 22
Camera configuration 23
Display information 24
Video recording parameters 25
Camera tamper alarm 29
Adding extra text on-screen 31
Camera image settings 32
Reset camera settings 35
Restore camera settings to default 35

Chapter 5 Motion setup 36

PTZ channel 37
Park action 38
Home preset position 38
Preset position 39
Limit PTZ movement 40
Preset tour settings 42
Shadow Tour settings 44
Privacy masking 46
Time task 47
Clearing customized settings 49

ii UltraView IP PTZ 36X Camera User Manual

Chapter 6 Network setup 50
Chapter 7 Alarm setup 54

Motion detection 54
Event schedule for alarms 56
Alarm set up 57

Chapter 8 Camera management 60

User management 60
Format the SDHC card 63
Firmware upgrade 63
Restore default settings 63
Reboot the camera 64

Chapter 9 Camera operation 65

On-screen display 65
Live mode 65
Searching recorded video for playback 66
Playing back recorded files 68
Viewing logs 69
Searching for logs 69
Archiving recorded fil e s 70
Using predefined presets 71
Controlling a PTZ camera 72

Appendix A Pin definitions 73

Index 75

UltraView IP PTZ 36X Camera User Manual 1

Chapter 1

Introduction

Product description

The UltraView IP PTZ 36X camera features integrated network remote
monitoring capability with the functions of a high speed dome. It is easy to install
and operate.

The dome camera is ideal for all surveillance requirements in a wide variety of
locations such as roads, airports, railway stations, harbors, stadiums, scenic
areas and parking lots.

This is the user manual for UltraView IP PTZ 36X camera models:

 UVP-N120P-36X(-P)
 UVP-N120S-36X(-P) (North America only)
 UVP-N120F-36X(-P)

Features

This section describes the UltraView IP PTZ 36X camera features.

Built-in Web server

 One channel of compressed video stream transmitted via network and

decoded for local display

 Supports up to six connections via the network
 Supports multiple network transmission protocols
 Web access for WAN applications
 Management of dome configur ati on and us er per miss i on admini s tr a ti on vi a

Ethernet

 IP address dynamic allocation

Built-in driver/receiver

 Integrated design ensures high reliability

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2 UltraView IP PTZ 36X Camera User Manual

 256 presets and 8 tours programmable, each tour with a maximum of 32

configurable presets

 Supports up to four shadow tours with a recording time of up to 10 minutes
 Up to 24 programmable privacy mask areas (depending on camera models)

Built-in pan/tilt

 High-precision motor drive, stable operation, sensitive reaction and precise

positioning

 Integrated design with compact construction
 360° continuous rotation
 Low-speed movement ensures hi g h imag e stability
 Preset positioning tolerance less than 0.1°

Built-in zoom lens

 High sensibility and high resolution
 Auto focus
 Automatic gain control
 Auto white balance
 Auto IR cut filter

UltraView IP PTZ 36X Camera User Manual 3

Chapter 2

Installation

This chapter provides information on how to install the dome camera.

Installation environment

When installing your product, consider these factors:

• Handling: Handle the camera carefully. Avoid striking, shaking, etc. Improper
handing or storage could damage the camera.

• Electrical: Install electrical wiring carefully. It should be done by qualified
service personnel. The input electricity to the unit has a tolerance of 24 VAC ±
10%. Do not overload the power cord or adapter.

• Ventilation: Ensure that the location planned for the installation of the
camera is well ventilated.

• Temperature: Do not operate the camera beyond the specified temperature,
humidity or power source ratings. The operating temperature of the indoor
camera is between -10°C to 50°C (14°F to 122°F) and that of the outdoor
camera is between -30°C to 60°C (-22°F to 140°F). Humidity is below 90%.

• Moisture: Do not expose the indoor camera to rain or moisture, or try to
operate it in wet areas. The indoor camera is designed for indoor use or
locations only where it is protected from rain and moisture. Turn the power off
immediately if the camera is wet and ask a qualified service person for
servicing. Moisture can damage the camera and also create the danger of
electric shock.

• Cleaning: Clean only with a dry cloth. If the dirt is difficult to remove, use a
mild liquid non-abrasive detergent and wipe gently.

• Protect from strong light: Never face the camera towards the sun. Do not
aim the camera at bright objects. Whether the camera is in use or not, never
aim it at the sun or other extremely bright objects. Otherwise, the camera may
be smeared or damaged.

• Servicing: Do not attempt to service this camera yourself. Any attempt to
dismantle or remove the covers from this product will invalidate the warranty

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4 UltraView IP PTZ 36X Camera User Manual

and may also result in serious injury. Refer all servicing to qualified service
personnel.

Before you begin

When you receive the product, check the package and contents for damage, and
verify that all items are included. If any of the items are damaged or missing,
please contact your local supplier. If you need to return the unit, you must ship it
in the original box.

The camera is shipped with the following items:

 Dome camera
 User manual
 Quick Start Guide

Camera description

Figure 1: Camera dimensions

Pendant-mount camera

Flush-mount camera

Chapter 2: Installation

UltraView IP PTZ 36X Camera User Manual 5

Figure 2: Overview of the dome camera

1. Ethernet RJ-45 connector.
Connect to the network devices.

2. Video output.
Connect the BNC connector to a CCTV
monitor. Optional.

3. Power supply cord.
Connect +24 VAC power supply.

4. Housing.

5. PTZ module.

6. Bubble.

Specifications

Operating temperature Pendant housing: -10 to +50 °C (-14 to +122 °F)

Flush housing: -30 to +65 °C (-22 to +149 °F)
Power suppl y 24 VAC +/- 4 VAC
Power consumption 30 W (heater on), 15 W (heater off)
Dimensions (mm) Pendant housing: Ø 220 × 261 mm (Ø 8.66 ×10.27 in.)

Flush housing: Ø 206 × 241 mm (Ø 8.11 × 9.49 in.)
Environmental Pendant housing: IP66

Flush housing: IP54
Weight 5 kg (11 lb.)

System requirements

For proper operation, adhere to the following operational, cable, and power
requirements for the dome camer a.

Cable requirements

Table 1 on page 6 lists the requirements for the cables that connect to the dome
camera.

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6 UltraView IP PTZ 36X Camera User Manual

Table 1: Recommended cable requirements
Operation Cable requirement Max. length
feet meters

Data (RS-485) Not used
Video 75 ohm RG-59 coaxial cable with BNC ends. 750 228
Alarm Cat 5 cable (recommended) 1250 381
Network Cat 5 cable (recommended) 492 150
Power 24 VAC cable. To determine the size of cable needed for individual

applications, see “Power cable size and length requirements” below.

Power cable size and length requirements

Use the proper gauge of power cable to ensure proper operation and to avoid
voltage drops. See Table 2 below for the recommended cable gauge for varying
maximum cable lengths and power draws.

Table 2: Recommended power cable gauges based on maximum lengths for an operating
voltage of 24 VAC (±10%)

Wire gauge

mm (diameter)

Power

30 W 40 W

Distance

(feet)

Distance

(m)

Distance

(feet)

Distance

(m)

0.80 94 28 70 21

1.00 150 45 112 34

1.25 238 72 179 54

2.00 603 183 452 137

Installing the camera

For basic operation, you need to connect Ethernet, power and video output
cables to the components in the dome shown in Figure 2 on page 5. For
advanced operation, you can also connect any combination of alarm, relay, or
audio cables to the dome.

A qualified service person, complying with all applicable codes, should perform
all required hardware installation.

Chapter 2: Installation

UltraView IP PTZ 36X Camera User Manual 7

To install the pendant-mount cameras:

1. Prepare the mounting surface and install the camera bracket.

2. Unscrew the bubble from the camera and remove the protective tape from the

PTZ module.

3. Press the two tabs on either side of the PTZ module and remove it from the

camera housing. Ensure the module cables still exit from the cable entry hole
in the top of the housing.

Note: If alarm and audio input/output relays are to be used, connect them to
the PCB of the module and route their cables through the cable entry hole on
top of the housing. See “Connections” on pa ge 11 for further informati on on
the alarm connections.

4. Attach the camera hous ing to the bracket using the screws enclosed with the

bracket, as shown below.

5. Insert the PTZ module into the housing.

Position the tabs on the PTZ module by aligning the arrow label on the
module with those on the housing (see below). The module should firmly
snap into position.

Note: If using a SDHC card, insert it into the camera before inserting the PTZ
module into the housin g .

6. Re-attach the bubble by screwing it to the housing using three M3 screws.

7. Route the PTZ module cables through the bracket.

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8 UltraView IP PTZ 36X Camera User Manual

8. Connect the cables.
 Connect the crimp-on BNC connector of the video output to the coaxial

video cable of a monitor (optional).

 Connect the Ethernet cable to a network.
 Connect the power cable to the power source.

Warning: After installation, the PTZ module will perform a PTZ self-test and
initializes with the power on. DO NOT touch and move the camera while it is
self-testing and initializing.

9. Configure the dome camera to suit its location.

To install the flush-mount cameras:

1. Prepare the mounting surface.

On the false ceiling, mark the position and size of the housing pass-through
hole. The size of the cutout must be between Ø192 mm Ø 194 mm. Cut out
the hole. Make sure the facility cables (Ethernet and power, and, if used,
alarm, relay, audio, and analog video) for the dome are prepared.

Note: The mounting surface must be capable of supporting at least 5 kg
(11 lb.).

2. Unscrew the bubble from the camera and remove the protective tape from the

PTZ module.

3. Press the two housing tabs on either side of the PTZ module and remove the

module from the camera housing. Ensure the module cables still exit from the
cable entry hole in the top of the housing .

Note: If alarm and audio input/output relay s ar e to be use d, connect them to
the PCB of the module and route their cables through the cable entry hole on
tom of the housing. See “Connections” on page 11 for furth er information on
the alarm connections.

4. Install the housing.

Adjust the height of the two housing tabs by turning the screw on which they
are attached. The distance (h) of the tabs from the housing ring must be
greater than the thickness of the ceiling.

Housing tab

Screw

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UltraView IP PTZ 36X Camera User Manual 9

5. Make sure the housing tab is closed and then PUSH the housing into the
pass-through hole (A).

Hold the housing and fix it by screwing the housing tabs down to the
mounting surface (B).

A.

B.

6. Insert the PTZ module into the housing .
Align the PTZ module with the housing by aligning the arrows. Push the PTZ

module into the housin g , a ‘ke~ ke~’ sound will indicate when PTZ module is
correctly installed. If not, please remove and reinstall it.

Note: If using a SDHC card with the camera, insert it into the camera before
inserting the PTZ module into the housing.

7. Re-attach the bubble by screwing it to the housing using three M3 screws.

8. Install the trim ring.
Align the trim ring to the housing, and insert the fix-pins to the holes. Then

rotate the ring clockwise.

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10 UltraView IP PTZ 36X Camera User Manual

9. Connect the cables (see Figure 1 on page 4).
 Connect the crimp-on BNC connector of the video output to the coaxial

video cable of a monitor (optional).

 Connect the Ethernet cable to a network.
 Connect the power cable to the power source.

Warning: After installation, the PTZ module will perform a PTZ self-test and
initializes with the power on. DO NOT touch and move the camera while it is
self-testing and initializing.

10. Configure the dome camera to suit its location.

Accessing the SDHC card

Insert an 8GB or 16GB SDHC card for local storage as a backup in case the
network fails, for example. The card is not supplied with the camera. See
““Format the SDHC card” on page 63 to format the card.

Video and log files stored on the SDHC card can only be accessed via the Web
browser. You cannot access the card using TruVision Navigator or a recording
device.

Figure 3: SDHC card location

Card slot

Chapter 2: Installation

UltraView IP PTZ 36X Camera User Manual 11

Connections

There are seven built-in alarm inputs to use as internal alarm triggers and two
alarm built-in outputs in the camera housing.

Note: The DIP switches are not used.

Figure 4: Connections to the UltraView IP PTZ 36X camera circuit board

1. Power supply
Connect +24 VAC power supply and GND.

2. Alarm inputs and outputs
Connect to up to seven alarm input

devices, two alarm output devices and
GND.

3. Video output and audio input/output
VIDEO: Connect a CCTV monitor to the

video terminals.
AIN, AOUT: Connect audio input, audio
output and GND to the audio terminals.

Alarm input and output connections

The alarm output can be used to turn on and off an external alarm device.
Connect a 12 VDC/30 mA external power supply to the alarm output. If using an
AC power supply, an external relay must be used to prevent electric shock and
damage to the device. See Figure 5 below.

Figure 5: External alarm output

Direct current:

Dome camera

relay output

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12 UltraView IP PTZ 36X Camera User Manual

Alternating current:

Dome camera
relay output

UltraView IP PTZ 36X Camera User Manual 13

Chapter 3

Using the Web browser

The camera can be configured and controlled using an internet browser such as
Microsoft Internet Explorer (IE). The procedures described use Microsoft Internet
Explorer (IE) Web br owser.

You must have administrator rights on your PC in order to configure the cameras
over the internet.

Checking your Web browser security level

When using t he Web browser interface, you can install ActiveX controls to
connect and view video using Internet Explorer. However, you cannot download
data, such as video and images due to the increased security measure.
Consequently you should check the security level of your PC so that you are able
to interact with the cameras over the Web and, if necessary, modify the Active X
settings.

Configuring IE Active X controls

You should confirm the ActiveX settings of your Web browser.

To change the Web browser’s security level:

1. In Internet Explorer, click Internet Options on the Tools menu.

2. On the Security tab, click the zone to which you want to assign a Web site
under “Select a Web content zone to specify its security settings”.

3. Click Custom Level.

4. Change the ActiveX controls and plug-ins options to Enable and click OK.

- Or ­Under Reset Custom Settings, click the security level for the whole zone in

the Reset To box, and select Low. Click Reset. Then click OK to the Internet
Options Security tab screen.

5. Click Apply in the Internet Options Security tab screen.

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14 UltraView IP PTZ 36X Camera User Manual

Windows Vista and 7 users

Internet Explorer for Windows Vista and Windows 7 operating systems have
increased security measures to protect your PC from any malicious software
being installed.

To have complete functionality of the Web browser interface with Windows Vista
and Windows 7, do the following:

• Run the Browser interface and the DVR player application as an administrator
in your workstation

• Add the camera’s IP address to your browser’s list of trusted sites

To add the camera’s IP address to Internet Explorer’s list of trusted sites:

1. Open Internet Explorer.

2. Click Tools, and then Internet Options.

3. Click the Security tab, and then select the Trusted sites icon.

4. Click the Sites button.

5. Clear the “Require server verification (https:) for all sites in this zone” box.

6. Enter the IP address in the “Add this Website to the zone” field.

7. Click Add, and then click Close.

8. Click OK in the Internet Options dialog screen.

9. Connect to the camera for full browser functionality.

Accessing the camera ov er the i nternet

Use the Web browser to access and control the camera over the internet.

Note: Any changes made to the camera’s configuration only apply to this

camera. The configuration of other devices, such as cameras or DVRs that may
also be connected to the system is not changed.

It is recommended that you change the administrator password once the set up
is complete. Only authorized users should be able to modify camera settings.
See “User management” on pag e 60 for information on changing passwords.

To access the camera online:

1. In the Web browser, enter the camera’s IP address (default is

192.168.222.89). Use t he tool , IP Finder, enclosed on the CD to find the I P
address of the camera.

The Login dialog box appears.

2. Enter your user name and password as well as the port to be used.
Default user name: admin

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UltraView IP PTZ 36X Camera User Manual 15

Default password: 1234
Default port: 8000

Click Login. The Web browser screen appears in live mode. The live screen

is initially blank.

3. Click the Preview button on the top of the screen for the live mode images to
appear on-screen.

Overview of the camera Web b rowser

The camera is configured using a Web browser. The browser lets you view,
record, and play back recorded videos as well as manage the camera from any
PC with Internet access. The browser’s easy-to-use controls give you quick
access to all camera functions. See Figure 6 on page 16.

Only one camera is accessible from a single Web browser window. If there is
more than one camera connected over the network, open a separate Web
browser window for each individual camera.

Note: Any changes made to the camera’s configuration only apply to this

camera. The configuration of other devices that may be connected to the
camera, such as cameras or DVRs, is not changed.

Chapter 3: Using the Web browser

16 UltraView IP PTZ 36X Camera User Manual

Figure 6: Web browser interface

Item Name Description

1. Menu toolbar Lets you do the following:

Preview: View live video.
Playback: Play back video.
Log: Log on and log off the system. This can only be done

in live mode.

Configuration: Configure settings
Note: The playback and log functions can only be used

when an SDHC card is inserted in the camera.

2. Viewer pane View live or playback video.

3. Current user Displays the current user.

4. Exit Exit the system.

5. PTZ button Hides/displays the PTZ control panel.

6. PTZ control panel Lets you control a PTZ camera.
Zoom Adjust the analog zoom.

Click a zoom button to zoom in or out and
move the scroll bar to adjust the zoom
value.

Focus Adjust the focus.

Click a focus button to focus in or out and
move the scroll bar to adjust the focus value.

Iris Adjust the iris.

Click an iris button to increase or decrease
its apperture and move the scroll bar to
adjust the iris value.

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UltraView IP PTZ 36X Camera User Manual 17

Item Name Description

7. Preset selection Select a preset. Click the button to activate.

8. Full screen See video image as full screen.

9. Video function Lets you do the following:
Start/stop live view.

Take a snapshot of the live video. The snapshot will

be saved to the default folder in JPEG format. See
“Local configuration” on page 18 for more information.

Start/stop live view recording.

Adjust video image settings such as brightness,

contrast, saturation and hue. A pop-up windo w
appears to adjust the settings. Click to return to
default settings. These values can also be adjusted
from the Channelparameters>Camera settings menu.

Enable/disable e-PTZ. When enabled, scroll on the

mouse wheel to zoom in and out of an image on­screen

Use for 3D positioning. Select an area on screen and

click this button. The camera will zoom in on the area
and show it centered on screen.

10. Audio setting Start/stop bi-directional audio.

Note: You need to have a microphone attached to your PC
to be able to send out audio.

11. Audio Turn the audio function on or off.

Configuring the camera

Once the camera hardware has been installed, the camera can then be
configured using your PC. In the camera bro wser interface, click the

Configuration button on the menu toolbar to access the configuration screens.

See Figure 7 on page 18.
You can easily change to live view or playback, for example, by clicking these

buttons on the menu toolbar.
The configuration pane displays the configuration tree with the configuration

parameter folders. The configuration pane is always visible. Each folder has a list
of subfolders that display the different configuration screens.

The camera is shipped with on-screen display (OSD) menus in English only.

Chapter 3: Using the Web browser

18 UltraView IP PTZ 36X Camera User Manual

Figure 7: Accessing the Configuration screen

Configuration pane

The configuration is divided into two parts:

• Local

• Remote

Local configuration

Use the Local Config uration folder to manag e t he network type, display mode
and local storage paths. See Figure 9 and Table 3 on page 19 below for
descriptions of the different configuration parameters.

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UltraView IP PTZ 36X Camera User Manual 19

Figure 8: Local configuration screen

Table 3: Overview of the Local configuration parameters
Parameter Description

Protocol type Defines the network protocol used.

Select one of the options: UDP or TCP. Default is TCP.

Encoding parameters Defines the streaming method used.

Select one of the options: Main stream or sub stream. Default
is main stream.

Display mode Defines the width/height ratio of the image.

Select one of the options: Full, 4:3, 16:9, or Adjustable to
resolution. Default is Full.

Package file size Defines the maximum file size.

Select one of the options: 128M, 256M, or 512M. Default is
256M.

Transmission performance Defines the transmission speed.

Select one of the options: Shortest delay mode, Good real­time, or Normal real-time and fluency. Default is Normal real­time and fluency.

Save recorded file as Defines the directory for saving recorded files on your PC.

The default directory is C:\ProgramData\Web\RecordFiles.

Save captured picture as Defines the directory for saving snapshot files on your PC.

The default directory is
C:\ProgramData\Web\BMPCapturedFiles.

Save playback captured picture
as

Defines the directory for saving playback files on your PC.
The default directory is
C:\ProgramData\Web\PlaybackPicFiles.

Save downloaded file as Defines the directory for saving downloaded files on your PC.

The default directory is C:\ProgramData\Web\DownloadFiles.

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20 UltraView IP PTZ 36X Camera User Manual

Remote configuration

Use the Remote Configuration panel to remotely configure the server, network,
camera, alarms, users, transactions and other parameters such as upgrading the
firmware. See Figure 9 and Table 4 below below for descriptions of the different
configuration parameters.

Figure 9: Remote configuration screen

Table 4: Overview of the Remote configuration parameters
Parameter Description

Basic information Defines the device name and RS-485 bus ID as used by the

network. The default name and ID are NetIPDOME and 88.
It also displays the MAC address, device type, devic e SN,

current firmware version, U-Boot version and current server
time. These values are prepolulated. You can sync server
time to the PC time.

See “Camera information” on page 22 for more information.

DST time Defines when daylight saving time starts and ends.

See “DST time” on page 22 for more information.

Channel parameters Defines the OSD properties of camera information, recording

schedule, recording settings for alarm events, alarm response
and overlay text. See Chapter 4 “Camera setup” on page 22
for more information.

Network parameters Defines the network parameters required to access the

camera over the internet. See Chapter 6 “Network setup” on
page 50 for more information.

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UltraView IP PTZ 36X Camera User Manual 21

Parameter Description

Alarm parameters Defines how the camera handles alarms such as input type,

notification of alarms, and response schedules and duration.
See Chapter 7 “Alarm setup” on page 54 for more information.

Motion Defines how the camera moves such as presets and shadow

tours. See Chapter 5 “Motion setup” on page 36 for more
information.

Deployment time Defines the schedules during which events can be registered.

See “Event schedule” on page 56 for more information.

User management Defines who can use the camera, their passwords and access

privileges. See “User management” on page 60 for more
information.

HDD management Defines how to format the SDHC card used in the camera.

See “Format the SDHC card” on page 63 for more
information.

Remote upgrade Defines how to upgrade the camera’s firmware. See

“Firmware upgrade” on page 63 for more information.

Default Restores factory default settings. See “Restore default

settings” on page 63.

Reboot device Reboots the camera. See ““Restore default settings” on page

63 .