Interlogix TVW-3119 User Manual

TruVision 11/31 Series IP
Camera FW 5.2
Configuration Manual

P/N 1073127-EN • REV A • ISS 10FEB16

Copyright

©

2016 United Technologies Corporation.

Interlogix is part of UTC

, a unit of United

Technologies Corporation.

Trademarks and

patents

T
registered trademarks of the manufacturers or vendors of the
respective products.

Manufacturer

Interlogix
2955 Red Hill Avenue, Costa Mesa, CA 92626

Authorized EU manufacturing representative
UTC
Kelvinstraat 7, 6003 DH Weert, The Netherlands

Contact information

For contact information
www.utcfssecurityproducts.eu

Climate, Controls & Security

All rights reserved.

rade names used in this document may be trademarks or

.

-5923, USA

:

Fire & Security B.V.

, see www.utcfireandsecurity.com or

.

Content

Introduction 3
Network access 5

Checking your web browser security level 5
Accessing the camera over the internet 7
Overview of the camera web browser 7

Camera configuration 10

Configuration menu ov er view 10
Local configuration 11
System time 12
Network settings 14
Recording parameters 27
Video image 30
OSD (On Screen Display) 32
Overlay text 34
Privacy masks 34
Motion detection alarm s 35
Tamper-proof alarms 39
Exception alarms 39
Alarm inputs and outputs 41

Cross line detection 43
Intrusion Detection 45

Snapshot parameters 46
NAS settings 48
Storage devices 49
Recording schedule 49

Camera management 53

User management 53
RTSP authentication 55
IP address filter 56
Restore default settings 58
Import/export a configuration file 59
Upgrade firmware 59
Reboot camera 60

Camera operation 61

Logging on and off 61
Live view mode 61
Playing back recorded video 62
Searching event logs 64

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 1

Index 67

2 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Introduction

This is the user manual for TruVision 11/31 Series IP cam er a models:

IP mini bullet camera:

 TVB-1101 (1.3MPX Bullet, 6 mm lens, PAL)
 TVB-3101 (1.3MPX Bullet, 6 mm lens, NTSC)
 TVB-1102 (3MPX Bullet, 6 mm lens, PAL)
 TVB-3102 (3MPX Bullet, 6 mm lens, NTSC)
 TVB-1103 (1.3MPX Bullet, 4 mm lens, PAL)
 TVB-3103 (1.3MPX Bullet, 4 mm lens, NTSC)

IP VF bullet camera:

 TVB-1104 (1.3MPX Bullet, 2.8 to 12 mm VF Lens, PAL)
 TVB-3104 (1.3MPX Bullet, 2.8 to 12 mm VF Lens, NTSC)
 TVB-1105 (3MPX Bullet, 2.8 to 12 mm VF Lens, PAL)
 TVB-3105 (3MPX Bullet, 2.8 to 12 mm VF Lens, NTSC)

IP mini dome camera:

 TVD-1101 (1.3MPX Plastic Mini Dome, PoE, PAL)
 TVD-3101 (1.3MPX Plastic Mini Dome, PoE, NTSC)
 TVD-1102 (3MPX Plastic Mini Dome, PoE, PAL)
 TVD-3102 (3MPX Plastic Mini Dome, PoE, NTSC)
 TVD-1105 (1.3MPX IP IR Outdoor Mini Dome, PoE/12 VDC, PAL)
 TVD-3105 (1.3MPX IP IR Outdoor Mini Dome, PoE/12 VDC, NTSC)
 TVD-1106 (3MPX IP IR Outdoor Mini Dome, PoE/12 VDC, PAL)
 TVD-3106 (3MPX IP IR Outdoor Mini Dome, PoE/12 VDC, NTSC)

IP VF mini dome camera:

 TVD-1103 (1.3MPX VF Mini Do me, PAL)
 TVD-3103 (1.3MPX VF Mini Do me, NTSC)
 TVD-1104 (3MPX VF Mini Dome, PAL)
 TVD-3104 (3MPX VF Mini Dome, NTSC)

IP wedge camera:

 TVW-1101 (1.3MPX Wedge, 2.8 mm lens, Grey, PAL)
 TVW-3101 (1.3MPX Wedge, 2.8 mm lens, Grey, NTSC)
 TVW-1102 (3MPX Wedge, 2.8 mm lens, Grey, PAL)

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 3

 TVW-3102 (3MPX Wedge, 2.8 mm lens, Grey, NTSC)
 TVW-1117 (1.3MPX Wedge, 2 mm lens, Grey, PAL)
 TVW-3117 (1.3MPX Wedge, 2 mm lens, Grey, NTSC)
 TVW-1118 (1.3MPX Wedge, 2.8 mm lens, White, PAL)
 TVW-3118 (1.3MPX Wedge, 2.8 mm lens, White, NTSC)
 TVW-1119 (1.3MPX Wedge, 2.8 mm lens, Black, PAL)
 TVW-3119 (1.3MPX Wedge, 2.8 mm lens, Black, NTSC)

IP wireless wedge camera:

 TVW-1103 (1. 3MPX wireless, 2.8 mm lens, Grey, PAL)
 TVW-3103 (1. 3MPX wireless, 2.8 mm lens, Grey, NTSC)
 TVW-1104 (1.3MPX wireless, 2.8 mm lens, White, PAL)
 TVW-3104 (1.3MPX wireless, 2.8 mm lens, White, NTSC)
 TVW-1105 (3M PX wireless, 2.8 mm lens, Grey, PAL)
 TVW-3105 (3M PX wireless, 2.8 mm lens, Grey, NTSC)
 TVW-1106 (3MPX wireless, 2.8 mm lens, White, PAL)
 TVW-3106 (3MPX wireless, 2.8 mm lens, White, NT SC)
 TVW-1116 (3MPX wireless, 6 mm lens, White, PAL)
 TVW-3116 (3MPX wireless, 6 mm lens, White, NTSC)

4 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Network access

This manual explains how to configure the camera over the network with a web
browser.

TruVision IP cameras can be configured and controlled using Microsoft Internet
Explorer (IE) and other browsers. The procedures described use Microsoft
Internet Explorer (IE) web browser.

Checking your web browser security level

When using the web browser interface, you can install ActiveX controls to
connect and view video using Internet Explorer. However, you cannot download
data, such as video and images due to the increased security measure.
Consequently you should check the security level of your PC so that you are able
to interact with the cameras over the web and, if necessary, modify the Active X
settings.

Configuring IE ActiveX controls

You should confirm the ActiveX settings of your web browser.

To change the web browser’s security level:

1. In Internet Explorer, click Internet Options on the Tools menu.

2. On the Security tab, click the zone to which you want to assign a web site
under “Select a web content zone to specify its security settings”.

3. Click Custom Level.

4. Change the ActiveX controls and plug-ins options that are signed or
marked as safe to Enable. Change the ActiveX controls and plug-ins
options that are unsigned to Prompt or Disable. Click OK.

- Or -

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 5

Under Reset Custom Settings, click the security level for the whole zone in
the Reset To box, and select Medium. Click Reset.

Then click OK to the Internet Options Security tab window.

5. Click Apply in the Internet Options Security tab window.

Windows users

Internet Explorer for Windows operating systems have increased security
measures to protect your PC from any malicious software being installed.

To have complete functionality of the web browser interface with Windows, do
the following:

• Run the Browser interface as an administrator in your workstation

• Add the camera’s IP address to your browser’s list of trusted sites

To add the camera’s IP address to Internet Explorer’s list of trusted sites:

1. Open Internet Explorer.

2. Click Tools, and then Internet Options.

3. Click the Security tab, and then select the Trusted sites icon.

4. Click the Sites button.

5. Clear the “Require server verification (https:) for all sites in this zone” box.

6. Enter the IP address in the “Add this website to the zone” field.

7. Click Add, and then click Close.

8. Click OK in the Internet Options dialog window.

9. Connect to the camera for full browser functionality.

6 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Accessing the camera over the internet

Use the web browser to access and configure the camera over the internet.
It is recommended that you change the administrator password once the setup is

complete. Only authorized users should be able to modify camera settings. See
“User management” on page 53 for further information.

To access the camera online:

1. In the web browser enter the camera’s IP address (default is 192.168.1.70).
Use the tool, TruVision Device Finder, enclosed on the CD to find the IP
address of the camera.

The Login dialog box appears.
Note: Ensure that the Active X controls are enabled.

2. Enter your user name and password.
User name: admin
Password: 1234

3. Click Login. The web browser window appears in live view mode.

Overview of the camera web browser

The camera web browser lets you view, record, and play back recorded videos
as well as manage the camera from any PC with Internet access. The browser’s
easy-to-use controls give you quick access to all camera functions. See Figure 1
on page 8.

If there is more than one camera connected over the network, open a separate
web browser window for each individual camera.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 7

Figure 1: Web browser interface

Table 1: Overview of the web browser interface

Name

1. Live view Click to view live video.

2. Playback Click to play back video.

3. Log Click to search for event logs. There are three main types: Alarm,

4. Configuration Click to display the configuration window for setting up the

5. Viewer View live video. Time, date and camera name are displayed here.

6. Current user Displays current user logged on.

7. Logout Click to log out from the system. This can be done at any time.

8. Aspect ratio Select the aspect

9. Streaming Switch between main stream and substream.

10. Start/stop live view Click to start/stop live view.

11. Audio Adjust volume.

Description

Exception and Operation.

camera.

12. Manual Alarm Click to trigger the alarm output.

13. Bidirectional audio Turn on/off microphone.

14. Capture Click to take a snapshot of the video. The snapshot will be saved
to the default folder in JPEG format.

8 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Name

15. Start/stop recording Click to record live video.

16. Digital Zoom Click to enable digital zoom.

Description

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 9

System

, time settings,

Network

Camera configuration

This chapter explains how to configure the cameras through a web browser.
Once the camera hardware has been installed, configure the camera’s settings

through the web browser. You must have administrator rights in order to
configure the cameras over the internet.

The camera web browser lets you configure the camera remotely using your PC.
Web browser options may vary depending on camera model .

There are two main folders in the configuration panel:

 Local configuration
 Configuration

Configuration menu overview

Use the Configuration panel to configure the server, network, camera, alarms,
users, transactions and other parameters such as upgrading the firmware. See
Figure 2 and Table 2 below for descriptions of the configuration folders available.

Figure 2: Configuration panel (Device Information tab selected)

Table 2: Overview of the Configuration panel

Configuration folders Description

1.

2.

10 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Defines the camera name and number. Displays basic information on

the device including SN and the current firmware version
maintenance, and serial port parameters. See “System time” on page
12, “Restore default settings” on page 58, and “Upgrade firmware” on
page 59 for more information.

Defines the network parameters required to access the camera over

the internet. See “Network settings” on page 14 for more information.

Configuration folders Description

3. Video/Audio Defines recording parameters. See “Recording parameters” on page
27 for more information.

4. Image Defines the image parameters, OSD settings, overlay text, and privacy
mask. See “Video image” on page 30, “OSD (On Screen Display)” on
page 32, “Overlay text” on page 34, and “Privacy masks” on page 34
for more information.

5. Security Defines who can use the camera, their passwords and access
privileges, RTSP authentication, IP addr ess filter, and Telnet access.
See “Camera management” on page 53 for more information.

6. Events Defines motion detection, tamper-proof, alarm input/output, and
exception. See “Motion detection alarms” on page 35, “Tamper-proof
alarms” on page 39, and “Exception alarms” on page 39.

7. Smart Event Defines cross line and intrusion detection.

8. Storage Defines recording schedule, storage management, NAS configuration,
and Snapshot parameters. See “NAS settings” on page 48, “Storage
devices” on page 49, and “Recording schedule” on page 49 for more
information, and “Snapshot parameters” on page 46 for more
information.

Local configuration

Use the Local menu to manage the protocol type, live view performance and
local storage paths. In the Configuration panel, click Local Configuration to
display the local configuration window. See Figure 3 and Table 3 below for
descriptions of the diff er ent me nu par a met ers.

Figure 3: Example of a configuration window (Local configuration shown)

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 11

Protocol

Live View Perfor

Rules

It refers to the rules on your local browser. Specify whether or

face will be marked with a green rectangle in live view.

Image Format

Record F
Save

Save

Save
To

Save
Playback To

Save Clips To

Table 3: Overview of the Local configuration window

Parameters Description
Live View Parameters

1.

2.

3.

4.

Record File Settings

5.

6.

7.

Picture and Clip Settings

8.

9.

Specifies the network protocol used.

mance Specifies the transmission speed.

Choose the image format for a snapshot: JPEG or BMP.

ile Size Specifies the maximum file size.

Record Files to Specifies the directory for recorded files.
Downloaded Files to Specifies the directory for downloaded files.

Snapshots In Live View

Snapshots When

Options include: TCP, UDP, MULTICAST and HTTP.

Options include: Shortest Delay or Auto.

not to display the colored marks when motion detection, face
detection, and intrusion detection are triggered. For example,
when the rules option is enabled and a face is detected, the

Options include: 256 MB, 512 MB and 1G.

Specifies the directory for saving snapshots in live view mode.

Specifies the directory for saving snapshots in playback mode.

10.

Specifies the directory for saving video clips in playback mode.

System time

NTP (Network Time Protocol) is a protocol for synchronizing the clocks of
network devices, such as IP cameras and computers. Connecting network
devices to a dedicated NTP time server ensures that they are all synchronized.

To define the system time and date:

1. Click Configuration > System > Time Settings.

12 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

2. From the Time Zone drop-down menu, select the time zone that is the
closest to the camera’s location.

3. Under Time Sync, check one of the options for setting the time and date:
Synchronize with an NTP server: Check the NTP enable box and enter the

server NTP address. The time interval can be set from 1 to 10080 minutes.

- Or ­Set manually: Enabl e the Manual Time Sync function and then click to

set the system time from the pop-up calendar.
Note: You can also check the Sync with computer time check box to

synchronize the time of the camera with the time of your computer.

4. Check Enable DST to enable the DST function, and set the date of the DST
period.

5. Click Save to save changes.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 13

TCP/IP

Network settings

Accessing the camera through a network requires that you define certain network
settings. Use the “Network” folder to define the network settings. See Figure 4
and Table 4 below for fur ther in for ma ti on.

Figure 4: Network window (TCP/IP tab shown)

Table 4: Network parameters

Parameters Description

1.

Select NIC: Specifies LAN or WLAN for different network.

NIC Type: Specifies the NIC type. Default is Auto. Other options include:
10M Half-dup, 10M Full-dup, 100M Half-dup and 100M Full-dup.

DHCP: Enable to automatically obtain an IP address and other network
settings from that server.

IPv4 Address: Specifies the IPv4 address of the camera.
IPv4 Subnet Mask: Specifies the IPv4 subnet mask.
IPv4 Default Gateway: Specifies the IPv4 gateway IP address.
IPv6 Mode: Specifies the IPv6 mode, including Manual, DHCP and Router

Advertisement.
IPv6 Address: Specifies the IPv6 address of the camera.
IPv6 Subnet Prefix Length: Specifies the IPv6 prefix length.
IPv6 Default Gateway: Specifies the IPv6 gateway IP address.
Mac Address: Specifies the mac address of the camera.
MTU: Specifies the valid value range of MTU. Default is 1500.
Multicast Address: Specifies a D-class IP address between 224.0.0.0 to

239.255.255.255. Only specify this option if you are using the multicast
function. Some routers prohibit the use of multicast function in case of a
network storm.

14 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Enable Multicast Discovery: Enables the automatic detection of the online

Port

DDNS

PPPoE

SNMP

QoS

FTP
Wi

UPnP

Email

Parameters Description

network camera via private multicast protocol in the LAN.
DNS server: Specifies the DNS server for your network.

2.

3.

HTTP Port: The HTTP port is used for remote internet browser access.

Enter the port used for the Internet Explorer (IE) browser. Default value is

80.
RTSP Port: RTSP (Real Time Streaming Protocol) is a network control
protocol designed for use in entertainment and communications systems to
control streaming media servers. Enter the RTSP port value. The default port
number is 554.

HTTPS Port: HTTPS (Hyper Text Transfer Protocol Secure) allows video to
be securely viewed when using a browser. Enter the HTTPS port, value. The
default port number is 443.

Server Port: This is used for remote client software access. Enter the server
port value. The default port number is 8000.

Alarm Server IP: Specifies the IP address of the alarm host.
Alarm Server Port: Specifies the port of the alarm host.

DDNS is a service that maps Internet domain names to IP addresses. It is

designed to support dynamic IP address es, suc h as th ose ass igned by a
DHCP server.

Specifies IP server, DynDNS, and ezDDNS.
DynDNS (Dynamic DNS): Enter the user name and password registered to

the DynDNS web site. The domain name is that of the DynDNS web site.

ezDDNS: Enter the host name. It will automatically register it online.
IPServer: Enter the address of the IP Server.

4.

5.

6.

7.

8.

9.

10.

Retrieves a dynamic IP address.

SNMP is a protocol for managing devices on networks. Enable SNMP to get

camera status and parameter related information.

QoS (Quality of Service) can help solve the network delay and network

congestion by configuring the priority of data sending.
Enable the option in order to solve network delay and network congestion by

configuring the priority of data sending.

Enter the FTP address and folder to which snapshots of the camera can be

uploaded.

-Fi Specifies the wireless network connection parameters.
The UPnP (Universal Plug and Play) protocol allows devices to connect

seamlessly and to simplify the implementation of networks in the home and
corporate environments. With the function enabled, you do not need to
configure the port mapping for each port, and the camera is connected to the
Wide Area Network (WAN) via the router.

Enable and set the friendly name detected.

Specifies the email address to which messages are sent when an alarm

occurs.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 15

NAT

HTTPS

Parameters Description

11.

12.

The UPnP (Universal Plug and Play) protocol allows devices to connect

seamlessly and to simplify the implementation of networks in the home and
corporate environments. With the function enabled, you do not need to
configure the port mapping for each port, and the camera is connected to the
Wide Area Network (WAN) via the router.

Enable and set the friendly name detected.

Specifies authentication of the web site and its associated web server , which

protects against Man-in-the-middle attack s.

To define the TCP/IP parameters:

1. Click Configuration > Network > TCP/IP.

2. Configure the NIC settings, including the NIC Type, IPv4 settings, IPv6
settings, MTU settings, and Multicast Address.

3. If the DHCP server is available, check DHCP.

4. If the DNS server settings are required for some applications (e.g., sending
email), you should configure the Preferred DNS Server or Alternate DNS

Server.

5. Click Save to save changes.

16 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

To define the port parameters:

1. Click Configuration > Network > Port.

2. Set the HTTP port, RTSP port, HTTPS port and Server port of the camera.
HTTP Port: The default port number is 80. It can be changed to any port

number that is not occupied.
RTSP Port: The default port number is 554. It can be changed to any port

number in the range from 1 to 65535.
HTTPS Port: The default port number is 443. It can be changed to any port

number that is not occupied.
Server Port: The default server port number is 8000. It can be changed to

any port number in the range from 2000 to 65535.

3. Enter the IP address and port if you want to upload the alarm information to
the remote alarm host. Also check the Notify Alarm Recipient option under
Linkage Method of eac h Event page.

4. Click Save to save changes.

To define the DDNS parameters:

1. Click Configuration > Network > DDNS.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 17

2. Check Enable DDNS to enable this feature.

3. Under DDNS Type, select one of the follow options:

• DynDNS: Enter the DNSS server address, members.ddns.org, which is
used to notify DDNS about changes to your IP address, the host name for
your camera, the port number (443 (HTTPS)), and your user name and
password used to log into your DDNS account. The domain name
displayed under “Host N ame” is that which you created on the DynDNS
web site.

• ezDDNS: Enter the desired host name un der “H os t Name” . The defaul t
host name is utc-serial number. The new host name is registered when
you click Save.

Note: The default server address is www.tvr-ddns.net, which cannot be
changed.

• IPServer: Enter the address of the IP Server.

4. Click Save to save changes.

5. If you selected ezDD NS and changed the host name, click the Get URL
button to confirm the domain name, which is displayed under Ef fect Domain.

To define the PPPoE parameters:

1. Click Configuration > Network > PPPoE.

2. Check Enable PPPoE to enable this feature.

3. Enter User Name, Password, and Confirm password for PPPoE access.

4. Click Save to save changes.

18 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

To define the SNMP parameters:

1. Click Configuration > Network > SNMP.

2. Select the corresponding version of SNMP: v1, v2c, v3, or “Other Settings”.

3. Configure the SNMP settings. The configuration of the SNMP software should
be the same as the settings you configure here.

4. Click Save to save changes.

Note: Before setting the SNMP, please download the SNMP software and
ensure that you can receive the camera information via the SNMP port. By
setting the Trap Address, the camera can send the alarm ev ent and exception
messages to the surveillance center. The SNMP version you select should be the
same as that of the SNMP softwar e.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 19

To define the QoS parameters:

1. Click Configuration > Network > QoS.

2. Configure the QoS settings, including Video / Audio DSCP, Event / Alarm
DSCP, and Management DSCP. The valid value range of the DSCP is 0 to

63. The larger the DSCP value, the higher the priority.

3. Click Save to save changes.

To define the FTP parameters:

1. Click Configuration > Network > FTP.

2. Configure the FTP settings, including server address, port, user name,
password, directory, and upload type.

Anonymous: Check the check box to enable the anonymous access to the
FTP server.

Directory: In the Directory Structure field, you can select the root directory,
main directory and subdirec tory . When the main directory is selected, you
have the option to use the Device Name, Device Number or Device IP for the
name of the directory. When the subdirectory is selected, you can use the
camera name or camera number as the name of the directory.

20 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Upload type: To enable uploading the snapshots to the FTP server.

3. Click Save to save changes.

To define the Wi-Fi parameters:

1. Click Configuration > Network > Wi-Fi.

Note: When configuring the Wi-Fi settings for the first time, connect the
camera to the router via a network cable and then open the web browser to
complete the Wi-Fi setup by clicking Save. When the Wi-Fi Status changes
from “Disconnected” to “Connected”, the wireless connection is successfully
set up.

2. Click Search to search the online wireless connections.

3. Click a wireless connection on the list to select it.

4. Select the Network Mode as Manage or Ad-hoc.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 21

Manage mode: The Security Mode is automatically shown when you select a

wireless connection from the list.

Ad-Hoc mode: This is used when accessing the camera via a PC without

going through a wireless router. You can identify the camera SSID and
specify the Security Mode required.

Note: The Ad-Hoc mode is default enabled with the camera serial number set
as SSID.

5. Select the required Security Mode: Not-encrypted, WEP, WPA-personal,
WPA-enterprise, WPA2-personal (default), or WPA2-enterprise.

6. To quickly setup the Wi-Fi, check the Enable WPS check box to enabl e the
WPS function and select one of the follow i ng methods:

PBC mode: Push the WPS button on your wireless router device and the

WPS indicator will start flashing. (The WPS settings may be different per
device. Please refer to the wireless router Use r Manual for det ail s ). Then
check the PBC Connection check box and click its Connect button. The
camera and the wireless network router are connected automatically.

- Or -

Router PIN mode: Check your wireless router device and find the PIN code,

which is printed on a sticker or printed on the device. Check the Use router

PIN code and enter the PIN c ode in the Router PIN Code text box. Then

click the “Use router PIN code” Connect button to connect the camera to the
wireless router.

- Or -

Camera PIN mode: You can generate the PIN code on the camera side and

configure the wireless router to finish the connection setting. (Please check
the wireless router User Manual for details). Please note that the PIN code
expiration time is 120 seconds.

7. Select the encryption type, TKIP or AES (default).

8. Enter the connection key value. Check the wireless status.

9. Click Save to save changes. Check the wireless status.

To define the IP address settings:

1. Click Configuration > Network > TCP/IP.

22 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

2. For “Select NIC”, select WLAN.

3. Set the IPv4 address, the IPv4 Subnet Mask, and the Default Gateway. If you
want to be assigned the IP address, check the check box to enable the
DHCP.

4. Click Save to save changes.

To define the UPnP parameters:

1. Click Configuration > Network > UPnP.

2. Check the check box to enable the UPnP function. You can edit the name of
the device when detected online.

3. Click Save to save changes.

To set up the Email parameters:

1. Click Configuration > Network > Email.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 23

2. Configure the following settings:

Sender: The name of the email sender.
Sender’s Address: The email address of the sender.
SMTP Server: The SMTP server IP address or host name.
SMTP Port: The SMTP port. The default is 25.
Enable SSL: Check the check box to enable SSL if it is required by the

SMTP server.
Attached Snapshot: Check the check box of Attached Snapshot if you

want to send emails with attached alarm snapshots.
Interval: This is the time between two actions of sending attached snapshots.
Authentication: If your email server requires authentication, check this check

box to use authentication to log in to this server. Enter the login user name
and password.

User Name: The user name to log in to the server where the images are
uploaded.

Password: Enter the password.
Confirm: Confirm the password.
Receiver1: The name of the first user to be notified.
Receiver’s Address1: The email address of us er to be noti fi ed.

24 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Receiver2: The name of the second user to be notified.
Receiver’s Address2: The email address of us er to be noti fi ed.
Receiver3: The name of the third user to be notified.
Receiver’s Address3: The email addr ess of us er to be notified.

3. Click Test to test the email parameters set up.

4. Click Save to save changes.

To set up the NAT parameters:

1. Click Configuration > Network > NAT.

2. Check the Enable Port Mapping check box to enable the NAT function.

3. Select Port Mapping Mode to be Auto or Manual. If you choose Manual
mode, set the desired external port.

4. Click Save to save changes.

To set up the HTTPS parameters:

1. In the Network folder, click the HTTPS tab to open its window.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 25

2. To create a self-signed certificate:
Click the Create button beside “Create Self-signed Certificate”. Enter the

country, host name/IP, validity and the other information requested.

Click OK to save the settings.

-Or-

To create a certificate request:

Click the Create button beside “Create Certificate Request”. Enter the
country, host name/IP and the other information requested.

26 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Video

3. Click OK to save the settings. Download the certificate request and submit it
to the trusted certificate authority for signature, such as Symantec or RSA.
After receiving the signed valid certificate, upload the certificate to the device

Recording parameters

You can adjust the video and audio recording parameters to obtain the picture
quality and file size best suited to your needs. Figure 5 and Table 5 below list the
video and audio recording options you can configure for the camera.

Figure 5: Video/Audio Settings menu (Video tab shown)

Table 5: Video and audio setting parameters

Tab Description

1.

Stream Type: Specifies the streaming method used.

Options include: Main Stream (Normal) and Sub Stream.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 27

Video Type: Specifies the stream type you wish to record.
Select Video Stream to record video stream only. Select Video&Audio to

record both video and audio streams.
Note: Video&Audio is only available for those camera models that support

audio.

Select OFF/ON to disable/enable the SVC function. Select Auto and the

Audio

ROI
On Stream

Tab Description

Resolution: Specifies the recording resolution. A higher image resolution

provides a higher image quality but also requires a higher bit rate. The
resolution options listed depend on the type of camera and on whether main
or substream is being used.

Note: Resolutions can vary depending on the camera model.
Bitrate Type: Specifies whether variab le or fixed bit rate is used. Variable

produces higher quality results suitable for video downloads and streaming.
Default is Constant.

Video Quality: Specifies the quality level of the image. It can be set when
variable bit rate is selected. Options include: Lowest, Lower, Medium, Higher
and Highest.

Frame Rate: Specifies the frame rate for the selected resolution.
The frame rate is the number of video frames that are shown or sent per

second.
Note: The maximum frame rate depends on the camera model and selected

resolution. Please check the camera specifications in its datasheet.
Max bit rate: Specifies the maximum allowed bit rate. A high image

resolution requires that a high bit rate must also be selected.

Video Encoding: Specifies the video encoder used.
Profile: Different profile indicates different tools and technologies used in

compression. Options include: Main Profile.

2.

Audio Encoding: G.722.1, G.711ulaw, G.711alaw, MP2L2 and G.726 are

3.

Enable to assign more encoding resource to the region of interest to increase

4. Display Info.

I Frame Interval: A vi deo compression method. It is strongly recommended
not to change the default value 50.

SVC:
device will automatically extract frames from the original video when the
network bandwidth is insufficient.

optional.

Audio Input: “MicIn” is selectable for the built-in microphone.
Input Volume: Specifies the volume from 0 to 100.
Environmental Noise Filter: Set it as OFF or ON. When you set the function

on the noise detected can be filtered.

the quality of the ROI whereas the background information is less focused.
When Dual-VCA mode is enabled, the camera sends video analytics results

(metadata) to an NVR or other platforms to generate a VCA alarm.

28 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

To define ROI parameters:

1. Click Configuration > Video/Audio > ROI.

2. Draw the region of interest on the image. It supports only one region.

3. Choose the stream type to set the ROI encoding.

4. Check the Fixed Region to manually configure the area. You can choose the
Image Quality Enhancing level for ROI encoding, and you can also name the
ROI area.

5. Click Save to save changes.

Dual-VCA (Video Content Analysis)

When Dual-VCA mode is enabled, the camera sends video analytics results
(metadata) to an NVR or other platforms to generate a VCA alarm.

For example, with an Interlogix NVR (please check Interlogix website for the
latest NVR models supporting this feature), you can draw a virtual line in the
NVR playback window, and search the objects or people crossing this virtual line.

Note: Only cross line and intrusion detection can support dual-VCA mode.

To define Dual-VCA parameters:

1. In the Video/Audio panel, click the Display Info. On Stream tab to open its
window.

2. Check the check box to enable Dual-VCA.

3. Click Save to save changes.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 29

Switch

Auto

Schedule

Day: Configure the Backlight, White Balance and Image

Video image

You may need to adjust the camera image depending on the camera model or
location background in order to get the best image quality. You can adjust the
brightness, contrast, saturation, hue, and sharpness of the video image. See
Figure 6 below.

Use this menu to also adjust camera behavior parameters such as exposure
time, iris mode, video standard, day/night mod e, im ag e fli p, WDR, digital noise
reduction, and white b al anc e . See Figure 6 and Table 6 below for more
information.

Figure 6: Camera image settings menu (Auto-switch option selected for Switch Day and
Night Settings)

Table 6: Image parameters

Parameter Description

1.

30 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Day and Night Settings

-Switch The camera automatically switches between day and night mode.
All image settings remain the same for both modes.

d Switch The camera switches between the day and night modes according

to the schedule configured (see figure below). The start and end
times shown are for day mode. The other time period is for night
mode.

There are three tabs to configure the day/night settings:
Common: The settings are identical for both day and night modes

for Image Adjustment, Exposure, Day/Night Switch, Video
Adjustment, and Other.

Enhancement settings for day mode only.

he filtering

turns into

Parameter Description

Night: Configure the Backlight, White Balance and Image
Enhancement settings for night mode only.

2. Image Adjustment

Brightness, Contrast

Saturation, Hue,

Modifies the different elements of picture quality by adjusting the
position of the values for each of parameter.

Sharpness

3. Exposure Settings

Iris Mode Only Manual is available.
Exposure Time The exposure time controls the length of time that the aperture is

open to let light into the camera through the lens.
Select a higher value if the image is dark and a lower value to see

fast moving object.

Gain Select the value to adjust the image brightness.

4. Day/Night Switch

Day/Night Switch Defines whether the camera is in day or night mode. The day

(color) option could be used, for example, if the camera is located
indoors where light levels are always good. There are three options:

Auto: Camera automatically detects which mode to use; Day:
Camera is always in day mode; Night: Camera is always in night
mode.

Switch Time Only available when Auto D/N switch mode is selected. T

time refers to the interval time between switchover the day/night

switch. You can set it between 5 and 120 s.
Smart IR When enabled, it can avoid over exposure issue.
IR Light Select On/OFF to Enable/disable IR.

5. Backlight Settings

BLC Area If you focus on an object against strong backlight, the object will be

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 31

Enable: the IR illuminators will be ON, when the camera turns into

night mode.

Disable: the IR illuminators will be OFF, when the camera

night mode

Note: The IR illuminators always are OFF in Daytime mode.

too dark to be seen clearly. BLC compensates light to the object in

the front to make it clear. OFF, Up, Down, Left, Right, and Center

are selectable.

D

White Balance

White

Image Enhancement

Digital Noise
Reduction

Noise Reduction
Level

Video Adjustment

Mirror

Hall

Video Standard

Other

Local Output

Parameter Description

WDR When enabled, this feature (wide dynamic range) allows you to see

details of objects in shadows or details of objects in bright areas of
frames that have high contrast between light and dark areas.

6.

7.

Balance White balance (WB) tells the camera what the color white looks like.

Based on this information, the camera will then continue to display
all colors correctly even when the color temperature of the scene
changes such as from daylight to fluorescent lighting, for example.
Select one of the options:

AWB1: Apply for small range of 2500 to 9500K, for simple
environments.

Locked WB: Locks the WB to the current environment color
temperature.

Incandescent Lamp: For use with incandescent lighting.
Warm Light Lamp: For use where the indoor light is warm.
Natural Light: For use with natural light.
Fluorescent Lamp: For use where there are fluorescent lamps

installed near the camera.

Digital noise reduction (DNR) reduces noise, especially in low light
conditions, to improve image performance.

Options include: ON or OFF.
Set the level of noise reduction. Higher value has a stronger noise

reduction. Default is 50.

8.

9.

It mirrors the image so you can see it inversed. Left/Right,

way View To make a complete use of the 16:9 aspect ratio, enable the rotate

Up/Down, Center, and OFF are selectable. Default is OFF.

function when you use the camera in a narrow view scene.
During installing, turn the camera to 90 degrees or rotate the 3-axis

lens to 90 degrees, and then set the rotate mode as On. You will
get a normal view of the scene with 9:16 aspect ratio that ignores
needless information such as the walls. Default is OFF.

50 Hz and 60 Hz are selectable. Choose according to the different

video standards; normally 50 Hz for PAL standard and 60 Hz for
NTSC standard.

Select ON or OFF to enable or disable the BNC output. Default is

ON.

Note: Click the Default button to default all the image settings.

OSD (On Screen Display)

In addition to the camera name, the camera also displays the system date and
time on screen. You can also define how the text appears on screen.

32 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

To position the date/time and name on screen:

1. Click Configuration > Image > OSD Settings.

2. Check the Display Name box (1) to display the camera’s name on screen.
You can modify the default name in the text box of Camera Name.

3. Check the Display Date box (2) to display the date/time on screen.

4. Check the Display Week box (3) to include the day of the week in the on­screen display.

5. In the Camera Name box (4), enter the camera name.

6. Select the time and date formats from the Time format and Date format list
boxes (5).

7. Select a display mode for the camera from the Display Mode list box (6).
Display modes include:

• Not transparent & Not Flashing. The image is behind the text. This is

default.

• Not transparent & Flashing. The image is behind the text. The text

flashes on and off.

8. Select the desired OSD size (7).

9. Select the desired font col or (8).

10. Click Save to save changes.

Note:

1. If you set the display mode as transparent, the text varies according the
background. With some backgrounds, the text may be not easily readable.

2. When you enable motion detection, it is recommended not to select the
flashing display option as overlay text may trigger a motion alarm.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 33

Overlay text

You can add up to four lines of text on screen. This option can be used, for
example, to display emergency contact details. Each text line can be positioned
anywhere on screen. See Figure 7 below.

Figure 7: Text overlay menu

To add on-screen text:

1. Click Configuration > Image > Text Overlay.

2. Check the text box for the first line of text.

3. Enter the text in the text box.

4. Use the mouse to click and drag the red text in the live view window to adjust
the text overlay position.

5. Repeat steps 2 to 4 for each extra line of text, selecting the next string
number.

6. Click Save to save changes.

Privacy masks

Privacy masks let you conceal sensitive areas (such as neighboring windows) to
protect them from view on the monitor screen and in the recorded video. The
masking appears as a blank area on scr e en. You can create up to four privacy
masks per camera.

Note: There may be a small difference in size of the privacy mask area
depending on whether local output or the web browser is used.

34 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Figure 8: Privacy mask menu

To add privacy mask area:

1. Click Configuration > Image > Privacy Mask.

2. Check Enable Privacy Mask.

3. Click Draw Area.

4. Click and drag the mouse in the live video window to draw the mask area.
Note: You are allowed to draw up to four areas on the same image.

5. Click Stop Drawing to finish drawing, or click Clear All to clear all of the
areas you set without saving them.

6. Click Save to save changes.

Motion detection alarms

You can define motion detect ion al ar ms. A motion detection alarm re fer s to an
alarm triggered when the camera detects motion. However, the motion alarm is
only triggered if it occurs during a programmed time schedule.

Select the level of sensitivity to motion as well as the target size so that only
objects that could be of interest can trigger a motion recording. For example, the
motion recording is triggered by the movement of a person but not that of a cat.

You can define the area on screen where the motion is detected, the level of
sensitivity to motion, the schedule when the camera is sensitive to detecting
motion as well as which methods are used to alert you to a motion detection
alarm.

You can also enable dynamic analysis for motion. When there is motion, the area
will be highlighted as green.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 35

Figure 9: Motion detection menu

Defining a motion detection alarm requires the following tasks:

1. Area settings: Define the on-screen area that can trigger a motion detection
alarm and the detection sensitivity level.

2. Arming schedule: Define the schedule during which the system detects
motion.

3. Recording schedule: Define the schedule during which motion detection can
be recorded. See “Recording schedule” on page 49 for further information.

4. Linkage: Specify the method of response to the alarm.

In order to detect the moving objects accurately and reduce the false alarm rate,
normal configuration and advanced configuration are selectable for different
motion detection envi r onm ents.

To set up motion detection as normal mode:

1. Click Configuration > Basic Event > Motion Detection.

2. Check the Enable Motion Detection box. Check Enable Dynamic Analysis

for Motion if you want to see where has motion real-time.

Note: Select Disable for rules in local configuration menu if you don’t want the

detected objected displayed with the rectangles.

3. Select Normal mode from the drop dow n men u.

4. Click Draw Area. Click and drag the mouse on the live video image to draw
an area sensitive to motion detection.

5. Click Stop Drawing to finish drawing. Click Clear All to delete all areas
marked and restart drawing.

6. Move the Sensitivity slider to set the sensitivity of the detection. All areas will
have the same sensitivity level.

36 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Notify

Send

Upload Snapshot

Trigger

Trigger Alarm Output

7. Click Edit to edit the arming schedule. See the picture below for the edi ti ng
interface of the arming schedule.

8. Choose the day and click to set the detailed time period. You can copy the
schedule to other days.

9. Click OK to save changes.

10. Specify the linkage method when an event occurs. Check one or mor e
response methods for the system when a motion detection alarm is triggered.

Alarm Recipient Send an exception or alarm signal to remote management

software when an event occurs.

Email Sends an email to a specified address when there is a motion

detection alarm.
Note: You must configure email settings before check this

option. See “To set up the Email parameters:” on page 23. If
you want to send the event snapshot together wit h the email,
you should check the Attached Snapshot option.

Capture the image when an alarm is triggered and upload the

picture to NAS or FTP server.
Note: If you want to upload the snapshot to NAS, you must

configure NAS settings, If you want to upload the snapshot to
FTP, you must configure the FTP settings. Please ensure that
the Upload Type option is enabled.

Channel Triggers the recording to start in the camera.

Trigger external alarm outputs when an event occurs.

Note: This option is only supported by cameras that support

alarm output.

11. Click Save to save changes.

When you choose Advanced mode, you can set different sensitivities and
proportions on different areas. If you choose Auto-Switch or Schedule-Switch,
you can also set different settings for day and night or different periods.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 37

Notify Alarm Recipient

Send Email

Upload Snapshot
Trigger Ch

To set up motion detection as advanced mode:

1. Click Configuration > Basic Event > Motion Detection.

2. Check the Enable Motion Detection box. Check Enable Dynamic Analysis

for Motion if you want to see where has motion real-time.

Note: Select Disable for rules in local configuration menu if you don’t want the

detected objected displayed with the rectangles.

3. Select Advanced mode from the drop down menu.

4. Select OFF, Auto-switch or Scheduled-switch

5. Select Area No. and click Draw Area. Click and drag the mouse on the live
video image to draw an area sensitive to motion detection.

6. Click Stop Drawing to finish drawing. Click Clear All to delete all areas
marked and restart drawing.

7. Move the Sensitivity and Proportion of Object on Area slider to set the
sensitivity and proportion of the detection for diff er en t are as

8. Click Edit to edit the arming schedule. See the picture below for the edi ti ng
interface of the arming schedule.

9. Choose the day and click to set the detailed time period. You can copy the
schedule to other days.

10. Click OK to save changes.

11. Specify the linkage method when an event occurs. Check one or mor e
response methods for the system when a motion detection alarm is triggered.

Send an exception or alarm signal to remote management

software when an event occurs .

38 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Sends an email to a specified address when there is a motion

detection alarm.

Capture the image when an alarm is triggered and upload the

picture to NAS or FTP server.

annel Triggers the recording to start in the camera.

Trigger Alarm Output

Trigger external alarm outputs when an event occurs.

Note: This option is only supported by cameras that support
alarm output.

12. Click Save to save changes.

Tamper-proof alarms

You can configure the camera to trigger an alarm when the lens is covered and
to take an alarm response action.

To set up tamper-proof alarms:

1. Click Configuration > Basic Event > Tamper-proof.

2. Check the Enable Tamper-proof box (1).

3. Move the Sensitivity slider (2) to set the sensitivity of the detection.
All areas will have the same sensitivity level.

4. Click Edit to edit the arming schedule for tamper-proof alarms. The armi ng
schedule configuration is the same as that for motion detection. See “To set
up motion detection” for more information.

5. Check the check box to select the linkage method taken for the tamper-proof.

6. Click Save to save changes.

Exception alarms

You can set up the camera to notify you when irregular events occur and how
you should be notified. These exception alarms include:

• HDD Full: All recording space of NAS is full.

• HDD Error: Errors occurred while files were being written to the storage, no

storage or storage had failed to initialize.

• Network Disconnected: Disconnected network cable.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 39

• IP Address Conflicted: Conflict in the IP address setting.

• Invalid Login: Wrong user ID or password used to log in to the cameras.

Figure 10: Exception menu

To define exception alarms:

1. Click Configuration > Basic Event > Exception.

2. Under Notification Type, select an exception alarm type from the drop-down
list.

3. Check the check box to select the linkage method.

4. Click Save to save changes.

40 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Alarm inputs and outputs

To define the external alarm input:

1. Click Configuration > Basic Event > Alarm Input.

2. Choose the Alarm Input No. and the Alarm Type. The alarm type can be NO
(Normally Open) and NC (Normally Closed). Enter a name for the alarm input.

3. Click Edit to set the arming schedule for the alarm input. See “Motion
detection alarms” on p ag e 35 for more in for m ati on.

4. Check the desired check box to select the linkage method.

5. Click Save to save changes.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 41

To define the alarm output:

1. Click Configuration > Basic Event > Alarm Output.

2. Select an alarm output channel from the Alarm Output drop-down list. You
can also set a name for the alarm output.

3. The delay time can be set to 5 s, 10 s, 30 s, 1 min, 2 min, 5 min or 10 min.
The delay time refers to the time duration that the alarm output remains in
effect after alarm occurs.

4. Click Edit to set the arming schedule for the alarm input. See “Motion
detection alarms” on p ag e 35 for more in for m ati on.

5. Click Save to save changes.

42 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Cross line detection

This function can be used to detect people, vehicles and objects crossing a pre­defined line or an area. The line crossing direction can be set as bi-directional,
for example, from left to right or from right to left. A series o f linkag e met hods can
also be triggered if an object crossing the line is detected.

Figure 11: Cross line menu

To define Cross Line Detection:

1. Click Configuration > Smart Event > Cross Line.

2. Check the Enable Cross Line check box to enable the function.

3. Click Draw Area. A crossing plane appears on the image.

4. Click on the line. Two red squares appear at each end of the line. Drag one of
the red squares to define the arming area.

Select the direction as A<->B, A ->B, or B->A from the drop down menu.
A<->B: Only the arrow on the B side is displayed. When an object crosses

the plane in both directions, it is detected and alarms are trig g er ed.
A->B: Only an object crossing the configured line from the A side to the B

side can be detected.
B->A: Only the object crossing the configured line from the B side to the A

side can be detected.

5. Set the sensitivity [1to 100].

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 43

6. Click Edit to set the arming schedule for the alarm input. See “Motion
detection alarms” on p ag e 35 for more in for m ati on.

7. Configure the linkage action.

8. Click Save to save changes.

44 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Intrusion detection

Intrusion detection allows you to set up an area in the surveillance scene. If
someone enters the area, a set of alarm actions can be triggered.

Figure 12: Intrusion Detection menu

To define intrusion detection:

1. Click Configuration > Smart Event > Intrusion Detec ti o n.

2. Check the Enable Intrusion Detection check box to enable the function.

3. Click Draw Area, and then draw a rectangle on the image as a defense
region. When you draw the rectangle, all lines should connect end-to-end to
each other. Up to four areas are supported. You can click Clear to clear the
areas you have drawn. The defense region parameters can be set up
separately.

4. Configure the settings of threshold, sensitivity.
Threshold: Range [0 to10 s]. This is the time threshold of the object to loiter

in the region. If you set the value as 0, an alarm is triggered immediately
when the object enters the region.

Sensitivity: Range [1 to 100]. The sensitivity value defines the size of the
object that can trigger the alarm. When the sensitivity is high, a small object
can trigger the alarm.

Percentage: Range [1 to 100]. This defines the ratio of the in-region part of
the object that can trigger an alarm. For example, when you set the
percentage to 50%, half of the object entering the region will trigger the alarm.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 45

5. Click Edit to set the arming schedule for the alarm input. See “Motion
detection alarms” on p ag e 35 for more in for m ati on.

6. Configure the linkage action.

7. Click Save to save changes.

Snapshot parameters

You can configure scheduled snapshots and event-triggered snapshots. The
captured snapshots can be stored in the SD card (if supported) or the NAS. You
can also upload the snapshots to an FTP server.

You can set up the format, resolution and quality of the snapshots. The quality
can below, medium, or high.

You must enable the option Enable Timing Snapshot if you want snapshots to
be uploaded to the FTP. If you have configured the FTP settings and checked

Upload Type in the Network > FTP tab, the snapshots will not be uploaded to

the FTP if the Enable Timing Snapshot option is disabled.
You must enable the option Enable Event-Triggered Snapshot if you want

snapshots to be uploaded to the FTP and NAS when motion detection or an
alarm input is triggered. If you have configured the FTP settings and checked

Upload Type in the Network > FTP tab for motion detection or an alarm input,

the snapshots will not be uploaded to the FTP if this option is disabled.

46 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Figure 13: Snapshot menu

To set up scheduled snapshots:

1. Click Configuration > Storage > Snapshot.

2. Check Enable Timing Snapshot to enable continuous snapshots.

3. Select the desired format of the snaps ho t, such as JPEG.

4. Select the desired resolution of the snapshot.

5. Select the desired quality of the snapshot: High, Medium, or Low.

6. Enter the time interval between two snapshots. Select the unit of time from
the dropdown list: milliseconds, seconds, minutes, hour , or day.

7. Set the schedule for when you want snapshots to be taken. Click Edit and the
desired schedule for each day of the week.

8. Click Save to save changes.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 47

To set up event-triggered snapshots:

1. Click Configuration > Storage > Snapshot.

2. Check Enable Timing Snapshot to enable continuous snapshots.

3. Select the desired resolution and quality of the snapshot.

4. Enter the time interval between two snapshots. Select the unit of ti me from the
dropdown list: milliseconds, seconds, minutes, hour, or day.

5. Under Capture Number, enter the total number of snapshots that can be
taken.

6. Click Save to save changes.

NAS settings

You can use a network storage system (NAS) to remotely store recordings
To configure record settings, please ensure that you have the network storage

device within the network. The NAS disk should be available within the netw or k
and be correctly configured to store the recorded files, log files, etc.

Notes:

1. Up to eight NAS disks can be connected to the camera.

2. The recommended capa city of NAS should be between 9G and 2T as
otherwise it may cause formatting failure.

Figure 14: NAS menu

48 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

To set up a NAS system:

1. Click Configuration > Storage > NAS.

2. Enter the IP address of the network disk, and the NAS file path.

3. Click Save to save changes.

Storage devices

Use the storage mana gement window to display the capacity, free space
available and the working status of the HDD of the NAS and the SD card in the
camera. You can also format these storage devices.

Before formatting the storage device, stop all recording. Once formatting is
completed, reboot the camera as otherwise the device will not function properly.

If Overwrite is enabled, the oldest files are overwrit ten when the storage
becomes full.

To format the storage devices:

1. Click Configuration > Storage > Storage Management.

2. Check the HDD Number column to select the storage.

3. Define the quota percentage for snapshots and recordings, modify the values
for each in Percentage of Snapshot and Percentage of Record.

4. Click Format. A window appears to check your formatting permission.

5. Click OK to start formatting.

Recording schedule

You can define a recording schedule for the camera in the “Record Sched ul e”
window. The recording is saved on to the SD card or NAS in the camera. The
camera’s SD card provides a backup in case of network failure.

The selected recording schedule applies to all alarm types.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 49

Pre-record time

The pre-record time is set to start recording before the event. For example, if an
alarm triggers recording at 10:00, and the pre-record time is set as 5 seconds,
the camera starts to record the event at 9:59:55. The pre-record time can be
configured as “No Pre-record”, 5 s, 10 s, 15 s, 20 s, 25 s, 30 s, or “Not limited”.

Post- record time

The post-record time is set to stop recording after the event. For example, if an
alarm triggered r ecor ding ends at 11:00, and the post-record time is set as 5
seconds, the camera records until 11:00:05. The post-record time can be
configured as 5 s, 10 s, 30 s, 1 min, 2 min, 5 min, or 10 min.

To set up a recording schedule:

1. Click Configuration > Storage > Record Schedule.

2. Click the Enable Record Schedule box to enable recording.

Note: To disable recording, deselect the option.

3. Click Edit to edit the recording schedule. The following window appears:

50 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

4. Select whether the recording will be for the whole week (All Day recording) or
for specific days of the week (Customize recording).

All Day recording: Select one of the record types to record from the drop-

down list box:

• Normal: This is continuous recording.

• Motion Detection: The video is recorded when the motion is detected.

• Alarm: The video is recorded when the alarm is triggered via the external

alarm input.

• Motion | Alarm : The video is recorded when the external alarm is

triggered or the motion is detected.

• Motion & Al arm: The video is recorded when motion and alarms are

triggered at the same time.

• Cross Line: Video is recorded when the pre-defined line on-sc r e en i n

crossed.

• Intrusion Detection: Video is recorded when an intrusion is detected.

- Or -
Customize recording: Click the day of the week required and then for period

1 set the start and end times during which you want the camera to begin and
end recording. From the drop-down list box, select one of the record types to
record. Repeat for additional periods in the day. Up to four time periods can
be selected.

Note: The eight time periods cannot overlap.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 51

Set the customized recording periods for the other days of the week, if
required. Click Copy to copy the recording periods to another day of the
week.

5. Click OK and Save to save changes.
Note: If you set the record type to “Motion detection”, “Alarm”, “Cross Line” or

“Intrusion Detection” you must also define the arming schedule in order to trigger
the recording.

52 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Camera management

This chapter describes how to use the camera once it is installed and configured.
The camera is accessed through a web browser.

User management

This section describes how to manage users. You can:

 Add or delete users
 Modify permission
 Modify passwords

Only the administrator can manage users. The administrator can create up to 31
individual users for the cameras listed in this manual. For TruVision IP open
standard cameras, the administrator can create up to 15 individual users.

When new users are added to the list, the administrator can modify permissions
and password of each user. See Figure 15 below.

Figure 15: User management window

Passwords limit access to the camera and the same password can be used by
several users. When creating a new user, you must give the user a password.
There is no default password provided for all users. Users can modify their
passwords.

Note: Keep the admin password in a safe place. If you forget it, please contact
technical support.

Types of users

A user’s access privileges to the system are automatically defined by their user
type. There are three types of user:

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 53

 Admin: This is the system administrator. The administrator can configure all

settings. Only the administrator can create and delete user accounts. Admin
cannot be deleted.

 Operator: This user can only change the configuration of his/her own

account. An operator cannot create or dele te other us er s.

 Viewer: This user has the permission to live view, play back and search logs.

However, Viewers cannot change any configuration settings.

Add and delete users

The administrator can create up to 15 users. Only the system administrator can
create or delete users.

To add a user:

1. Click the User folder to open its window.

2. Select the Add button. The user management window appears.

3. Enter a user name. The name can have up to 16 alphanumeric characters.

4. Assign the user a password. Passwords can have up to 16 alphanumeric
characters.

Note: We highly recommend you create a strong password of your own
choosing (using a minimum of 8 characters, including at least three of the
following categories: upper case letters, lower case letters, numbers, and
special characters) in order to increase the security of your product.

5. Select the type of user fro m the dr op-down list. The options are Viewer and
Operator.

6. Assign permissions to users. The options are:

Basic Permission Camera Configuration

Remote: Parameters Settings Remote: Live View

54 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Remote: Log Search/Interrogate Working

Remote: PTZ Control

Basic Permission Camera Configuration

Status
Remote: Upgrade/Format
Remote: Bidirectional Audio
Remote: Shutdown / Reboot
Remote: Notify Alarm Recipient / Trigger

Alarm Output
Remote: Video Output Control
Remote: Serial Port Control

Remote: Manual Record
Remote: Playback

7. Click OK to save the settings.

To delete a user:

1. Select one user in the User tab.

2. Click Delete button. A message box appears.
Note: Only the administrator can delete a user.

3. Click Save to save the changes.

Modify user information

You can easily change the information about a user such as their name,
password and permissions.

To modify user information:

1. Select one user in the User tab.

2. Click the Modify button. The user management window appears

3. Change the information required.
Note: The user “Admin” can only be changed by entering the admin

password.

4. Click Save to save the changes.

RTSP authentication

You can specifically secure the stream data of live view.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 55

To define RTSP authentication:

1. Click Configuration > Storage > RTSP Authentica tion.

2. Under “RTSP Authentication”, select Enable or Disable in the drop-down list
to enable or disable the RTSP authentication.

3. Click Save to save the changes.

Note: If "RTSP Authentication" is disabled, the user can still see the live view
images although ther e i s has no permission for “Remote: Live View".

IP address filter

This function makes access control possible.

Figure 16: IP address filter window

To define IP Address Filter:

1. Click Configuration > Security.

56 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

2. Select the IP Address Filter tab.

3. Check the Enable IP Address Filter check box.

4. Select the type of IP Address Filter in the drop-down list, Forbidden or

Allowed.

5. Click Add to add an IP address.

6. Click Modify or Delete to modify or delete the selected IP address.

7. Click Clear to delete all the IP addrsses.

8. Click Save to save the changes.

Defining the security service

The camera provides a security service by allowing you to enable remote login
and to improve data communication security.

Figure 17: Enable Telnet window

To define Telnet:

1. Click Configuration > Security > Security Service.

2. Check the Enable Telnet check box.

3. Click Save to save the changes.

Note:

1. The Telnet user name is root as default and cannot be changed.

2. The default Telnet password is “ab12!”

3. The password should have least four characters with at least one letter and
one number.

To define SSH:

1. Click Configuration > Security > Security Service.

2. Check the Enable SSH check box.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 57

3. Click Save to save the changes.

To enable the illegal login lock:

1. Click Configuration > Security > Security Service.

2. Check the Enable Illegal Login Lock check box

3. Click Save to save the changes.

Note:

1. The IP address will be locked if the admin user per for ms 7 f ail ed us er
name/password attempts (10 attempts for the operator/user).

2. If the IP address is locked, you can try to login the device after 5 minutes.

Restore default settings

Use the Default menu to restore default settings to the camera. There are two
options available:

 Restore: Restore all the parameters, except the IP parameters, to the default

settings.

 Default: Restore all the parameters to the default settings.
Note: If the video standard is changed, it will not be restored to its original setting

when Restore or Default is used.

To restore default settings:

1. Click Configuration > System > Maintenance.

58 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

2. Click either Restore or Default. A window showing user authentication
appears.

3. Enter the admin password and click OK.

4. Click OK in the pop-up message box to confirm restoring operation.

Import/export a configuration file

The administrator can export and import configuration settings from the camera.
This is useful if you want to copy the configuration settings to a camera, or if you
want to make a backup of the settings.

To import/export configuration file:

1. Click Configuration > System > Maintenance.

2. Click Browse to select the local configuration file and then click Import to
start importing c on fig uration file.

3. Click Export and set the saving path to save the configuration file.

Upgrade firmware

The camera firmware is stored in the flash memory. Use the upgrade function to
write the firmware file into the flash memory.

You need to upgrade firmware when it has become outdated. When you upgrade
the firmware, all existing settings are unchanged. Only the new features are
added with their default settings.

The camera will select the corresponding firmware file automatically. Cookies
and data in the web browser are automatically deleted w hen the fir mw ar e is
updated.

To upgrade firmware version:

1. Download on to your computer the latest firmware from our web site at:
www.interlogix.com/video/product/truvision-ip-open-standards-outdoor-

cameras/

- Or ­www.utcfssecurityproductspages.eu/videoupgrades/

2. When the firmware file is downloaded to your computer, extract the file to the
desired destination .

Note: Do not save the file on your desktop.

3. Click Configuration > System > Maintenance.

4. Select the Firmware or Firmware Directory option. Then click the Br owse
button to locate latest firmware file on your computer.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 59

• Firmware directory – Locate the upgrading folder of Firmware files. The
camera will choose the correspondi ng fir mw ar e fil e auto ma ti c all y.

• Firmware – Locate the firmware file manually for the camera.

Note: Please select Interlogix_Gen_3_ipc.dav for product models listed in

“Introduction” on page 3.

5. Click Update. You will receive a prompt asking you to reboot the camera.

6. When the upgrade is finished, the device will reboot automatically. The
browser will also be refreshed.

Reboot camera

The camera can be easily rebooted remotely.

To reboot the camera through the web browser:

1. Click Configuration > System > Maintenance.

2. Click the Reboot button to reboot the device.

3. Click OK in the pop-up message box to confirm reboot operation.

60 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Start/stop live view button on the bottom of the window.

bottom of the window. To stop recording, click the button again.

Camera operation

This chapter describes how to use the camera once it is installed and configured.

Logging on and off

You can easily log out of the camera browser window by clicking the Logout
button on the menu toolbar. You will be asked each time to enter your user name
and password when logging in.

Figure 18: Login dialog box

If you do not change the default password of admin, a message will always pop
up requesting you to do so.

Live view mode

Once logged in, click “Live View” on the menu toolbar to access live view mode.
See Figure 1 on page 8 for the description of the interface.

Start/stop live view: You can stop and start live view by clicking the

Record: You can record live video and stored it in the directory you

have configured. In the live view window, click the Record button at the

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 61

saved on the hard drive.

Name

1

2

3

4

Take a snapshot: You can take a snapshot of a scene when in live
view. Simply click the Capture button located at the bottom of the
window to save an image. The image is in JPEG format. Snapshots are

Playing back recorde d video

You can easily search and play back recorded video in the playback interface.
Note: You must configure NA S or insert the SD card in the dome camera to be

able to use the playback functions.
To search recorded video stored on the camera’s storage device for playback,

click Playback on the menu toolbar. The Play back window appears. See
Figure 19.

Figure 19: Playback window

Description

. Playback button Click to open the Playback window.
. Search calendar Click the day required to search.
. Search Start search.
. Set playback time Input the time and click to locate the playback point.

62 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Name

5

6

7

8

Download captured images.

9

10

Start/Stop clipping video files.

Description

. Control playback Click to control how the selected file is played back: play, stop,

slow and fast forward playback.

. Timeline bar The timeline bar displays the 24-hour period of the day being

played back. It moves left (oldest) to right (newest). The bar is
color-coded to display the type of recording.

Click a location on the timeline to move the cursor to where you
want playback to start. The timeline can also be scrolled to earlier
or later periods for play back.

Click to zoom out/in the timeline bar.

. Time moment Vertical bar shows where you are in the playback recording. The

current time and date are also displayed.

. Download functions

. Recording type The color code displays the recording type. Recording types are

. Archive functions Click these buttons for the following archive actions:

Download video files.

schedule recording, alarms recording and manual recording.
The recording type name is also displayed in the current status

window.

Capture a snapshot image of the playback video.

To play back recorded video

1. Select the date and click the Search button. The searched video is displayed
in the timeline.

2. Click Play to start playback. While playing back a video, the timeli n e bar
displays the type and time of the recording. The timeline can be manually
scrolled using the mouse.

Note: You must have playback permission to playback recorded images. See

“Modify user information” on page 55 to archive recorded video files.

3. Select the date and click the Search button to search for the required
recorded file.

4. Click to search the video file.

5. In the pop-up window, check the box of the video file and click Download to
download the video files.

To archive a recorded video segment during playback:

1. While playing back a recorded file, click to start clipping. Click it again to
stop clipping. A video segment is created.

2. Repeat step 1 to create additional segments. The video segments are saved
on your computer.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 63

To archive recorded snapshots:

1. Click to open the snapshots search window.

2. Select the snapshot type as well as the start and end time.

3. Click Search to search for the snapshots.

4. Select the desired snapshots, and click Download to download the m.

Searching event logs

You must configure NAS or insert a SD card in the dome camera to be able to
use the log functions.

The number of event logs that can be stored on NAS or SD card depends on the
capacity of the storage devices. When this capacity is reached, the system starts
deleting older logs. To view logs stored on storage devices, click Log on the
menu toolbar. The Log window appears. See Figure 20 on page 65.

Note: You must have view log access rights to search and view logs. See

“Modify user information” on page 55 for more information.

64 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

1.

2.

3. Start and end search time

Log type

Alarm
Exception

Figure 20: Log window

Major Type

Minor Type

4. Start search

5. Save searched logs

You can search for recorded logs by the following criteria:
Major type: There are three types of logs: Alarm, Exception, and Op er ati on. You

can also search “All”. See Table 7 below for their descriptions.
Minor type: Each major type has some minor types. See Table 7 below for their

descriptions.

Date and Time: Logs can be searched by start and end recording time.

Table 7: Types of logs

Description o f events included

Alarm Input, Alarm output, Start Motion Detection, Stop Motion Detection,

Start Tamper-proof, Stop Tamper-proof, Cross Line Detection Started,
Cross Line Detection Stopped, Intrusion Detection Started, Intrusion
Detection stopped

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 65

Invalid Login, HDD Full, HDD Error, Network Disconnected and IP Address

Conflicted

Log type

Operation

Remote Export Config

Description o f events included

Power On, Unexpected Shutdown, Remote Reboot, Remote Login, Remote

Logout, Remote Configure parameters, Remote Upgrade, Remote Start
Record, Remote Stop Record, Remote PTZ control, Remote Initialize HDD,
Remote Playback by File, Remote Playback by Time,
file, Remote import config file, Remote Get Parameters, Remote Get
Working Status, Start Bidirectional Audio, Stop Bidirectional Audio, Remote
Alarm Arming, Remote Alarm Disarming

To search logs:

1. Click Log.

2. In the Major Type and Min or Ty pe drop-down list, select the desired option.

3. Select start and end time of the log.

4. Click Search to start your search. The results appear in the left window.

66 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Index

A

HDD error alarm, 39
HDD full alarm, 39

Alarm inputs

set up, 41

Alarm outputs

set up, 41

Alarm types

motion detection, 35

Archived files

play back, 63

Archiving files

recorded files, 63
snapshots of recorded files, 63

Audio parameters, 27

B

Bit rate, 27

C

Camera image

configuring, 30

Camera name

display, 32

Configuration file

import/export, 59

Configuration settings, 10

I

Illegal login alarm, 39
IP address

finding IP address of a camera, 7

IP address conflicted alarm, 39

L

Live view

manual recording, 61
snapshots, 62

start/stop, 61
Live view parameters, 11
Local camera parameters, 11
Logging on and off, 61
Logs

information type, 65

search logs, 64

view logs, 64

M

Motion detection

configuring, 35

marking the detection areas, 36, 38

D

Date format set up, 32
DDNS parameters

set up, 17

Default settings

restore, 58

Display information on screen set up, 32

E

Email parameters

set up, 23

Events

search logs, 64

F

Firmware upgrade, 59
Frame rate, 27
FTP parameters

set up, 20

H

HDD

capacity, 49
formatting, 49

N

NAS settings, 48
Network, 39
Network settings

set up, 14
NTP synchronization, 12

P

Passwords

modify, 55
Playback

play back recorded files, 63

screen, 62

search recorded video, 62
Port parameters

set up, 17
Post-recording times

description, 50
PPPoE parameters

set up, 18
Pre-recording times

description, 50
Privacy masks, 34

67 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Q

QoS parameters

set up, 20

R

Reboot camera, 60
Record file settings, 11
Recording

define recording schedule, 49
manual recording, 61
parameters, 27

playback, 62
Resolution, 27
RTSP authentification, 55

S

SDHC card

capacity, 49

card full, 49

formatting, 49

free space available, 49
Snapshot and clip settings, 11
Snapshots

archive snapshots from recorded files, 63

save during live view mode, 62

set up, 46
SNMP parameters

set up, 19
System time

set up, 12

V

Video parameters, 27
Video quality, 30

W

Web browser

accessing the camera, 7
overview of the interface, 7

Web browser security level

checking, 5

T

Tamper-proof alarms

set up, 39
TCP/IP settings

set up, 16
Text

add extra lines of text on screen, 34
Text display on screen

appearance, 32
Time format set up, 32
TruVision Device Finder, 7

U

UPnP parameters

set up, 21, 23
User settings, 53
Users

adding new users, 54

deleting a user, 55

modify a password, 55

modify computer ID, 55

types of users, 53

68 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual