Interlogix TVW-3119 User Manual

TruVision 11/31 Series IP
Camera FW 5.2
Configuration Manual

P/N 1073127-EN • REV A • ISS 10FEB16

Copyright

©

2016 United Technologies Corporation.

Interlogix is part of UTC

, a unit of United

Technologies Corporation.

Trademarks and

patents

T
registered trademarks of the manufacturers or vendors of the
respective products.

Manufacturer

Interlogix
2955 Red Hill Avenue, Costa Mesa, CA 92626

Authorized EU manufacturing representative
UTC
Kelvinstraat 7, 6003 DH Weert, The Netherlands

Contact information

For contact information
www.utcfssecurityproducts.eu

Climate, Controls & Security

All rights reserved.

rade names used in this document may be trademarks or

.

-5923, USA

:

Fire & Security B.V.

, see www.utcfireandsecurity.com or

.

Content

Introduction 3
Network access 5

Checking your web browser security level 5
Accessing the camera over the internet 7
Overview of the camera web browser 7

Camera configuration 10

Configuration menu ov er view 10
Local configuration 11
System time 12
Network settings 14
Recording parameters 27
Video image 30
OSD (On Screen Display) 32
Overlay text 34
Privacy masks 34
Motion detection alarm s 35
Tamper-proof alarms 39
Exception alarms 39
Alarm inputs and outputs 41

Cross line detection 43
Intrusion Detection 45

Snapshot parameters 46
NAS settings 48
Storage devices 49
Recording schedule 49

Camera management 53

User management 53
RTSP authentication 55
IP address filter 56
Restore default settings 58
Import/export a configuration file 59
Upgrade firmware 59
Reboot camera 60

Camera operation 61

Logging on and off 61
Live view mode 61
Playing back recorded video 62
Searching event logs 64

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 1

Index 67

2 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Introduction

This is the user manual for TruVision 11/31 Series IP cam er a models:

IP mini bullet camera:

 TVB-1101 (1.3MPX Bullet, 6 mm lens, PAL)
 TVB-3101 (1.3MPX Bullet, 6 mm lens, NTSC)
 TVB-1102 (3MPX Bullet, 6 mm lens, PAL)
 TVB-3102 (3MPX Bullet, 6 mm lens, NTSC)
 TVB-1103 (1.3MPX Bullet, 4 mm lens, PAL)
 TVB-3103 (1.3MPX Bullet, 4 mm lens, NTSC)

IP VF bullet camera:

 TVB-1104 (1.3MPX Bullet, 2.8 to 12 mm VF Lens, PAL)
 TVB-3104 (1.3MPX Bullet, 2.8 to 12 mm VF Lens, NTSC)
 TVB-1105 (3MPX Bullet, 2.8 to 12 mm VF Lens, PAL)
 TVB-3105 (3MPX Bullet, 2.8 to 12 mm VF Lens, NTSC)

IP mini dome camera:

 TVD-1101 (1.3MPX Plastic Mini Dome, PoE, PAL)
 TVD-3101 (1.3MPX Plastic Mini Dome, PoE, NTSC)
 TVD-1102 (3MPX Plastic Mini Dome, PoE, PAL)
 TVD-3102 (3MPX Plastic Mini Dome, PoE, NTSC)
 TVD-1105 (1.3MPX IP IR Outdoor Mini Dome, PoE/12 VDC, PAL)
 TVD-3105 (1.3MPX IP IR Outdoor Mini Dome, PoE/12 VDC, NTSC)
 TVD-1106 (3MPX IP IR Outdoor Mini Dome, PoE/12 VDC, PAL)
 TVD-3106 (3MPX IP IR Outdoor Mini Dome, PoE/12 VDC, NTSC)

IP VF mini dome camera:

 TVD-1103 (1.3MPX VF Mini Do me, PAL)
 TVD-3103 (1.3MPX VF Mini Do me, NTSC)
 TVD-1104 (3MPX VF Mini Dome, PAL)
 TVD-3104 (3MPX VF Mini Dome, NTSC)

IP wedge camera:

 TVW-1101 (1.3MPX Wedge, 2.8 mm lens, Grey, PAL)
 TVW-3101 (1.3MPX Wedge, 2.8 mm lens, Grey, NTSC)
 TVW-1102 (3MPX Wedge, 2.8 mm lens, Grey, PAL)

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 3

 TVW-3102 (3MPX Wedge, 2.8 mm lens, Grey, NTSC)
 TVW-1117 (1.3MPX Wedge, 2 mm lens, Grey, PAL)
 TVW-3117 (1.3MPX Wedge, 2 mm lens, Grey, NTSC)
 TVW-1118 (1.3MPX Wedge, 2.8 mm lens, White, PAL)
 TVW-3118 (1.3MPX Wedge, 2.8 mm lens, White, NTSC)
 TVW-1119 (1.3MPX Wedge, 2.8 mm lens, Black, PAL)
 TVW-3119 (1.3MPX Wedge, 2.8 mm lens, Black, NTSC)

IP wireless wedge camera:

 TVW-1103 (1. 3MPX wireless, 2.8 mm lens, Grey, PAL)
 TVW-3103 (1. 3MPX wireless, 2.8 mm lens, Grey, NTSC)
 TVW-1104 (1.3MPX wireless, 2.8 mm lens, White, PAL)
 TVW-3104 (1.3MPX wireless, 2.8 mm lens, White, NTSC)
 TVW-1105 (3M PX wireless, 2.8 mm lens, Grey, PAL)
 TVW-3105 (3M PX wireless, 2.8 mm lens, Grey, NTSC)
 TVW-1106 (3MPX wireless, 2.8 mm lens, White, PAL)
 TVW-3106 (3MPX wireless, 2.8 mm lens, White, NT SC)
 TVW-1116 (3MPX wireless, 6 mm lens, White, PAL)
 TVW-3116 (3MPX wireless, 6 mm lens, White, NTSC)

4 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Network access

This manual explains how to configure the camera over the network with a web
browser.

TruVision IP cameras can be configured and controlled using Microsoft Internet
Explorer (IE) and other browsers. The procedures described use Microsoft
Internet Explorer (IE) web browser.

Checking your web browser security level

When using the web browser interface, you can install ActiveX controls to
connect and view video using Internet Explorer. However, you cannot download
data, such as video and images due to the increased security measure.
Consequently you should check the security level of your PC so that you are able
to interact with the cameras over the web and, if necessary, modify the Active X
settings.

Configuring IE ActiveX controls

You should confirm the ActiveX settings of your web browser.

To change the web browser’s security level:

1. In Internet Explorer, click Internet Options on the Tools menu.

2. On the Security tab, click the zone to which you want to assign a web site
under “Select a web content zone to specify its security settings”.

3. Click Custom Level.

4. Change the ActiveX controls and plug-ins options that are signed or
marked as safe to Enable. Change the ActiveX controls and plug-ins
options that are unsigned to Prompt or Disable. Click OK.

- Or -

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 5

Under Reset Custom Settings, click the security level for the whole zone in
the Reset To box, and select Medium. Click Reset.

Then click OK to the Internet Options Security tab window.

5. Click Apply in the Internet Options Security tab window.

Windows users

Internet Explorer for Windows operating systems have increased security
measures to protect your PC from any malicious software being installed.

To have complete functionality of the web browser interface with Windows, do
the following:

• Run the Browser interface as an administrator in your workstation

• Add the camera’s IP address to your browser’s list of trusted sites

To add the camera’s IP address to Internet Explorer’s list of trusted sites:

1. Open Internet Explorer.

2. Click Tools, and then Internet Options.

3. Click the Security tab, and then select the Trusted sites icon.

4. Click the Sites button.

5. Clear the “Require server verification (https:) for all sites in this zone” box.

6. Enter the IP address in the “Add this website to the zone” field.

7. Click Add, and then click Close.

8. Click OK in the Internet Options dialog window.

9. Connect to the camera for full browser functionality.

6 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Accessing the camera over the internet

Use the web browser to access and configure the camera over the internet.
It is recommended that you change the administrator password once the setup is

complete. Only authorized users should be able to modify camera settings. See
“User management” on page 53 for further information.

To access the camera online:

1. In the web browser enter the camera’s IP address (default is 192.168.1.70).
Use the tool, TruVision Device Finder, enclosed on the CD to find the IP
address of the camera.

The Login dialog box appears.
Note: Ensure that the Active X controls are enabled.

2. Enter your user name and password.
User name: admin
Password: 1234

3. Click Login. The web browser window appears in live view mode.

Overview of the camera web browser

The camera web browser lets you view, record, and play back recorded videos
as well as manage the camera from any PC with Internet access. The browser’s
easy-to-use controls give you quick access to all camera functions. See Figure 1
on page 8.

If there is more than one camera connected over the network, open a separate
web browser window for each individual camera.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 7

Figure 1: Web browser interface

Table 1: Overview of the web browser interface

Name

1. Live view Click to view live video.

2. Playback Click to play back video.

3. Log Click to search for event logs. There are three main types: Alarm,

4. Configuration Click to display the configuration window for setting up the

5. Viewer View live video. Time, date and camera name are displayed here.

6. Current user Displays current user logged on.

7. Logout Click to log out from the system. This can be done at any time.

8. Aspect ratio Select the aspect

9. Streaming Switch between main stream and substream.

10. Start/stop live view Click to start/stop live view.

11. Audio Adjust volume.

Description

Exception and Operation.

camera.

12. Manual Alarm Click to trigger the alarm output.

13. Bidirectional audio Turn on/off microphone.

14. Capture Click to take a snapshot of the video. The snapshot will be saved
to the default folder in JPEG format.

8 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Name

15. Start/stop recording Click to record live video.

16. Digital Zoom Click to enable digital zoom.

Description

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 9

System

, time settings,

Network

Camera configuration

This chapter explains how to configure the cameras through a web browser.
Once the camera hardware has been installed, configure the camera’s settings

through the web browser. You must have administrator rights in order to
configure the cameras over the internet.

The camera web browser lets you configure the camera remotely using your PC.
Web browser options may vary depending on camera model .

There are two main folders in the configuration panel:

 Local configuration
 Configuration

Configuration menu overview

Use the Configuration panel to configure the server, network, camera, alarms,
users, transactions and other parameters such as upgrading the firmware. See
Figure 2 and Table 2 below for descriptions of the configuration folders available.

Figure 2: Configuration panel (Device Information tab selected)

Table 2: Overview of the Configuration panel

Configuration folders Description

1.

2.

10 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Defines the camera name and number. Displays basic information on

the device including SN and the current firmware version
maintenance, and serial port parameters. See “System time” on page
12, “Restore default settings” on page 58, and “Upgrade firmware” on
page 59 for more information.

Defines the network parameters required to access the camera over

the internet. See “Network settings” on page 14 for more information.

Configuration folders Description

3. Video/Audio Defines recording parameters. See “Recording parameters” on page
27 for more information.

4. Image Defines the image parameters, OSD settings, overlay text, and privacy
mask. See “Video image” on page 30, “OSD (On Screen Display)” on
page 32, “Overlay text” on page 34, and “Privacy masks” on page 34
for more information.

5. Security Defines who can use the camera, their passwords and access
privileges, RTSP authentication, IP addr ess filter, and Telnet access.
See “Camera management” on page 53 for more information.

6. Events Defines motion detection, tamper-proof, alarm input/output, and
exception. See “Motion detection alarms” on page 35, “Tamper-proof
alarms” on page 39, and “Exception alarms” on page 39.

7. Smart Event Defines cross line and intrusion detection.

8. Storage Defines recording schedule, storage management, NAS configuration,
and Snapshot parameters. See “NAS settings” on page 48, “Storage
devices” on page 49, and “Recording schedule” on page 49 for more
information, and “Snapshot parameters” on page 46 for more
information.

Local configuration

Use the Local menu to manage the protocol type, live view performance and
local storage paths. In the Configuration panel, click Local Configuration to
display the local configuration window. See Figure 3 and Table 3 below for
descriptions of the diff er ent me nu par a met ers.

Figure 3: Example of a configuration window (Local configuration shown)

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 11

Protocol

Live View Perfor

Rules

It refers to the rules on your local browser. Specify whether or

face will be marked with a green rectangle in live view.

Image Format

Record F
Save

Save

Save
To

Save
Playback To

Save Clips To

Table 3: Overview of the Local configuration window

Parameters Description
Live View Parameters

1.

2.

3.

4.

Record File Settings

5.

6.

7.

Picture and Clip Settings

8.

9.

Specifies the network protocol used.

mance Specifies the transmission speed.

Choose the image format for a snapshot: JPEG or BMP.

ile Size Specifies the maximum file size.

Record Files to Specifies the directory for recorded files.
Downloaded Files to Specifies the directory for downloaded files.

Snapshots In Live View

Snapshots When

Options include: TCP, UDP, MULTICAST and HTTP.

Options include: Shortest Delay or Auto.

not to display the colored marks when motion detection, face
detection, and intrusion detection are triggered. For example,
when the rules option is enabled and a face is detected, the

Options include: 256 MB, 512 MB and 1G.

Specifies the directory for saving snapshots in live view mode.

Specifies the directory for saving snapshots in playback mode.

10.

Specifies the directory for saving video clips in playback mode.

System time

NTP (Network Time Protocol) is a protocol for synchronizing the clocks of
network devices, such as IP cameras and computers. Connecting network
devices to a dedicated NTP time server ensures that they are all synchronized.

To define the system time and date:

1. Click Configuration > System > Time Settings.

12 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

2. From the Time Zone drop-down menu, select the time zone that is the
closest to the camera’s location.

3. Under Time Sync, check one of the options for setting the time and date:
Synchronize with an NTP server: Check the NTP enable box and enter the

server NTP address. The time interval can be set from 1 to 10080 minutes.

- Or ­Set manually: Enabl e the Manual Time Sync function and then click to

set the system time from the pop-up calendar.
Note: You can also check the Sync with computer time check box to

synchronize the time of the camera with the time of your computer.

4. Check Enable DST to enable the DST function, and set the date of the DST
period.

5. Click Save to save changes.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 13

TCP/IP

Network settings

Accessing the camera through a network requires that you define certain network
settings. Use the “Network” folder to define the network settings. See Figure 4
and Table 4 below for fur ther in for ma ti on.

Figure 4: Network window (TCP/IP tab shown)

Table 4: Network parameters

Parameters Description

1.

Select NIC: Specifies LAN or WLAN for different network.

NIC Type: Specifies the NIC type. Default is Auto. Other options include:
10M Half-dup, 10M Full-dup, 100M Half-dup and 100M Full-dup.

DHCP: Enable to automatically obtain an IP address and other network
settings from that server.

IPv4 Address: Specifies the IPv4 address of the camera.
IPv4 Subnet Mask: Specifies the IPv4 subnet mask.
IPv4 Default Gateway: Specifies the IPv4 gateway IP address.
IPv6 Mode: Specifies the IPv6 mode, including Manual, DHCP and Router

Advertisement.
IPv6 Address: Specifies the IPv6 address of the camera.
IPv6 Subnet Prefix Length: Specifies the IPv6 prefix length.
IPv6 Default Gateway: Specifies the IPv6 gateway IP address.
Mac Address: Specifies the mac address of the camera.
MTU: Specifies the valid value range of MTU. Default is 1500.
Multicast Address: Specifies a D-class IP address between 224.0.0.0 to

239.255.255.255. Only specify this option if you are using the multicast
function. Some routers prohibit the use of multicast function in case of a
network storm.

14 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

Enable Multicast Discovery: Enables the automatic detection of the online

Port

DDNS

PPPoE

SNMP

QoS

FTP
Wi

UPnP

Email

Parameters Description

network camera via private multicast protocol in the LAN.
DNS server: Specifies the DNS server for your network.

2.

3.

HTTP Port: The HTTP port is used for remote internet browser access.

Enter the port used for the Internet Explorer (IE) browser. Default value is

80.
RTSP Port: RTSP (Real Time Streaming Protocol) is a network control
protocol designed for use in entertainment and communications systems to
control streaming media servers. Enter the RTSP port value. The default port
number is 554.

HTTPS Port: HTTPS (Hyper Text Transfer Protocol Secure) allows video to
be securely viewed when using a browser. Enter the HTTPS port, value. The
default port number is 443.

Server Port: This is used for remote client software access. Enter the server
port value. The default port number is 8000.

Alarm Server IP: Specifies the IP address of the alarm host.
Alarm Server Port: Specifies the port of the alarm host.

DDNS is a service that maps Internet domain names to IP addresses. It is

designed to support dynamic IP address es, suc h as th ose ass igned by a
DHCP server.

Specifies IP server, DynDNS, and ezDDNS.
DynDNS (Dynamic DNS): Enter the user name and password registered to

the DynDNS web site. The domain name is that of the DynDNS web site.

ezDDNS: Enter the host name. It will automatically register it online.
IPServer: Enter the address of the IP Server.

4.

5.

6.

7.

8.

9.

10.

Retrieves a dynamic IP address.

SNMP is a protocol for managing devices on networks. Enable SNMP to get

camera status and parameter related information.

QoS (Quality of Service) can help solve the network delay and network

congestion by configuring the priority of data sending.
Enable the option in order to solve network delay and network congestion by

configuring the priority of data sending.

Enter the FTP address and folder to which snapshots of the camera can be

uploaded.

-Fi Specifies the wireless network connection parameters.
The UPnP (Universal Plug and Play) protocol allows devices to connect

seamlessly and to simplify the implementation of networks in the home and
corporate environments. With the function enabled, you do not need to
configure the port mapping for each port, and the camera is connected to the
Wide Area Network (WAN) via the router.

Enable and set the friendly name detected.

Specifies the email address to which messages are sent when an alarm

occurs.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 15

NAT

HTTPS

Parameters Description

11.

12.

The UPnP (Universal Plug and Play) protocol allows devices to connect

seamlessly and to simplify the implementation of networks in the home and
corporate environments. With the function enabled, you do not need to
configure the port mapping for each port, and the camera is connected to the
Wide Area Network (WAN) via the router.

Enable and set the friendly name detected.

Specifies authentication of the web site and its associated web server , which

protects against Man-in-the-middle attack s.

To define the TCP/IP parameters:

1. Click Configuration > Network > TCP/IP.

2. Configure the NIC settings, including the NIC Type, IPv4 settings, IPv6
settings, MTU settings, and Multicast Address.

3. If the DHCP server is available, check DHCP.

4. If the DNS server settings are required for some applications (e.g., sending
email), you should configure the Preferred DNS Server or Alternate DNS

Server.

5. Click Save to save changes.

16 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

To define the port parameters:

1. Click Configuration > Network > Port.

2. Set the HTTP port, RTSP port, HTTPS port and Server port of the camera.
HTTP Port: The default port number is 80. It can be changed to any port

number that is not occupied.
RTSP Port: The default port number is 554. It can be changed to any port

number in the range from 1 to 65535.
HTTPS Port: The default port number is 443. It can be changed to any port

number that is not occupied.
Server Port: The default server port number is 8000. It can be changed to

any port number in the range from 2000 to 65535.

3. Enter the IP address and port if you want to upload the alarm information to
the remote alarm host. Also check the Notify Alarm Recipient option under
Linkage Method of eac h Event page.

4. Click Save to save changes.

To define the DDNS parameters:

1. Click Configuration > Network > DDNS.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 17

2. Check Enable DDNS to enable this feature.

3. Under DDNS Type, select one of the follow options:

• DynDNS: Enter the DNSS server address, members.ddns.org, which is
used to notify DDNS about changes to your IP address, the host name for
your camera, the port number (443 (HTTPS)), and your user name and
password used to log into your DDNS account. The domain name
displayed under “Host N ame” is that which you created on the DynDNS
web site.

• ezDDNS: Enter the desired host name un der “H os t Name” . The defaul t
host name is utc-serial number. The new host name is registered when
you click Save.

Note: The default server address is www.tvr-ddns.net, which cannot be
changed.

• IPServer: Enter the address of the IP Server.

4. Click Save to save changes.

5. If you selected ezDD NS and changed the host name, click the Get URL
button to confirm the domain name, which is displayed under Ef fect Domain.

To define the PPPoE parameters:

1. Click Configuration > Network > PPPoE.

2. Check Enable PPPoE to enable this feature.

3. Enter User Name, Password, and Confirm password for PPPoE access.

4. Click Save to save changes.

18 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual

To define the SNMP parameters:

1. Click Configuration > Network > SNMP.

2. Select the corresponding version of SNMP: v1, v2c, v3, or “Other Settings”.

3. Configure the SNMP settings. The configuration of the SNMP software should
be the same as the settings you configure here.

4. Click Save to save changes.

Note: Before setting the SNMP, please download the SNMP software and
ensure that you can receive the camera information via the SNMP port. By
setting the Trap Address, the camera can send the alarm ev ent and exception
messages to the surveillance center. The SNMP version you select should be the
same as that of the SNMP softwar e.

TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual 19

To define the QoS parameters:

1. Click Configuration > Network > QoS.

2. Configure the QoS settings, including Video / Audio DSCP, Event / Alarm
DSCP, and Management DSCP. The valid value range of the DSCP is 0 to

63. The larger the DSCP value, the higher the priority.

3. Click Save to save changes.

To define the FTP parameters:

1. Click Configuration > Network > FTP.

2. Configure the FTP settings, including server address, port, user name,
password, directory, and upload type.

Anonymous: Check the check box to enable the anonymous access to the
FTP server.

Directory: In the Directory Structure field, you can select the root directory,
main directory and subdirec tory . When the main directory is selected, you
have the option to use the Device Name, Device Number or Device IP for the
name of the directory. When the subdirectory is selected, you can use the
camera name or camera number as the name of the directory.

20 TruVision 11/31 Series IP Camera FW 5.2 Configuration Manual