Interlogix TVN-2232P-48T, TVN-2216S-4T, TVN-2216S-12T, TVN-2216P-12T, TVN-2216P-24T User Manual
...
TruVision NVR 22 (S/P)
User Man
ual
P/N 1073192-EN • REV A • ISS 09AUG16
Copyright
©
Interlogix is part of UT
Technologies Corporation
Trademarks and
patents
Trade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors of the respective
Manufacturer
Interlogix
2955 Red Hill Avenue, Costa Mesa, CA 92626
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
FCC compliance
Class A
a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated i
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment
residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.
FCC
conditions
This device complies with Part 15 of the FCC Rules. Operation is subject to the
followin
(1) This device may not cause harmful interference.
(2) This Device must accept any interference received, including interference
that may cause undesired operation.
Canada
This Class A digital apparatus complies with CAN ICES
Cet appareil numérique de la classe A est conforme à la norme CAN ICES
(A)/NMB
Notice!
cause radio interference in which case the us er m a y be required to take
adequate measures.
Certification
EU directives
This product and
"CE" and comply therefore with the
listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive):
disposed of as unsorted municipal waste in the European Union. Fo
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For
more information see: www.recyclethis.info.
2013/56/EU & 2006/66/EC
that cannot be disposed of as unsorted municipal waste in the European Union.
See the product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate c
lead (Pb), or mercury (Hg). For proper recycling, return the battery to your
supplier or to a designated collection point. For more information see:
www.recyclethis.info.
Contact information
For contact information, see
www.utcfssecurityproducts.eu
2016 United Technologies Corporation. All rights reserved.
C Climate, Controls & Security, a unit of United
. All rights reserved
products.
-5923, USA
: This equipment has been tested and found to comply with the limits for
n a commercial environment. This equipment
in a
g two conditions:
ACMA compliance
-003 (A)/NMB-3 (A).
-003
-3 (A).
This is a Class A product. In a domestic environment this product may
- if applicable - the supplied accessories too are marked with
applicable harmonized European standards
Products marked with this symbol cannot be
r proper
(battery directive): This product contains a battery
www.interlogix.com or
admium (Cd),
Content
Chapter 1 Product introduction 1
Product overview 1
Default settings to access the device 1
Chapter 2 Physical installation 3
Installation environment 3
Unpacking the recorder and its accessories 3
Back panel 4
RS-232 port 6
PoE ports 6
Monitor connections 6
Rack mounting 6
Chapter 3 Getting started 7
Powering on the recorder 7
The startup wizard 8
Chapter 4 Operating instructions 10
Controlling the recorder 10
Using the front panel 10
Using the mouse 14
Using the IR remote control 15
Menu overview 17
Chapter 5 Live view 21
Description of live view 21
Video output 22
Live view mouse menu 22
Single and multiview display mode 23
Sequencing cameras 24
Live view toolbar 24
Digital zoom 25
PTZ preset and tours 26
Chapter 6 Searching files 29
Advanced search video menu 29
Search and play back recordings by time and video type 30
Search and play back recordings by event 31
Search bookmarked recor di ng s 31
Search snapshots 32
Log search 33
Chapter 7 Playback functionality 34
Instant playback 37
TruVision NVR 22 (S/P) User Manual I
24-hour playback 38
Event playback 39
Smart playback 40
Split-screen playback 42
Playback speed and skip time 43
Play back frame-by-frame 44
Digital zoom in playbac k 44
Create bookmarks 45
Lock playback files 45
Manage playback files 46
Chapter 8 Archiving files 47
Archiving files 47
Create and archive video clips 50
Playing back archived files on a PC 50
Using TruVision Play er 51
Chapter 9 Display settings 52
Display settings 52
Layout 54
Chapter 10 Camera setup 56
IP camera status 56
Using RTSP custom protocols 58
PoE power budget (TVN 22S only) 58
Camera recording settings 60
Snapshots 61
Camera OSD 62
Image settings 63
Motion detection 64
Privacy mask 65
Camera tamper 66
VCA setup 67
PTZ presets and tours 68
V-stream encoding 72
People counting 72
Chapter 11 Network settings 74
Network settings 74
PPPoE settings 76
DDNS settings 77
NTP server settings 78
Email settings 79
Configure an FTP server to store snapshots 80
SNMP settings 80
UPnP settings 81
Network status 81
Archive network packet data 82
II TruVision NVR 22 (S/P) User Manual
Network statistics 83
Port forwarding 83
Chapter 12 Recording 84
Recording schedule 84
Modify the instant playback duration 87
Manual recording 87
Hot Spare 88
SD card recording 89
Chapter 13 Alarm and event setup 91
Set up alarm inputs 91
Alarm response actions 92
Set up alarm outputs 93
Manual trigger 94
Alarm Audio 94
Event notifications 95
Detect video loss 97
Alarm host setup 98
OH alarm reporting 99
TVRMobile push notifications 103
Chapter 14 Device management 105
Time and date settings 105
General recorder settings 107
Configuration files 108
Upgrade system firmwar e 109
Holiday schedules 109
RS-232 settings 110
Using a network storage system 110
Chapter 15 Storage management 112
HDD information 112
Storage mode 114
Managing eSATA 116
S.M.A.R.T. settings 116
Bad sector detection 117
RAID 118
Chapter 16 User management 121
Add a new user 121
Customize a user’s access privileges 122
Delete a user 124
Modify a user 124
Change the Admin password 125
Chapter 17 System information 126
View system information 126
TruVision NVR 22 (S/P) User Manual III
Search the system log 129
Chapter 18 Using the web browser 132
Internet Explorer users 132
Access the web browser 133
HTTPS settings 133
Mac Safari Browser users 135
Plug-in installation 135
Web browser live view 137
Control a PTZ dome camera via the web browser 139
Play back recorded video 140
Search for event logs 141
Recording from the browser 142
Configure the recorder via the browser 142
Appendix A Specifications 146
Appendix B Port forwarding information 149
Seeking further assist a nc e 149
Appendix C Maximum pre-recording times 151
Appendix D Default menu settings 153
Index 166
IV TruVision NVR 22 (S/P) User Manual
Chapter 1
Product introduction
Product overview
The TruVision NVR 22 (TVN 22) series is a versatile, user-frie ndl y embedd ed net work
video recorder (NVR) series. The standard series supports up to 8, 16 or 32 channels
and up to 4 SATA hard drives.
The TVN 22S model includes an 8 or 16 channels version and an embedded PoE
switch that allows TruVision cameras to be connected in a plug and play manner.
Simply plug in the IP camera to automatically power and connect it, assign the IP
address, as well as set it up using default values. The embedded 8/16 PoE switch
provides a maximum PoE wattage of respectively 120 W and 200 W.
The TVN 22P series supports 16 or 32 channels (16, 32 or 64 channels in EMEA only)
and up to 8 SATA hard drives. The full TVN 22 series provides integration with the UTC
portfolio of security solutions, and offers a seamless user experience within the
TruVision brand.
The TVN 22 series can be configured and operated through its on-screen display
(OSD), web browser, mobile applications, TruVision Navigator software, or third party
software using the TruVision SDK.
The recorder can be fully managed by the license-free TruVision Navigator software ideal for most commercial applications. It’s easy and intuitive web browser interface
enables remote configuration, viewing and searching of video on any TruVision
recorders.
Default settings to access the device
Default user names and passwords
See Table 1 on page 2 for the list of default user names and passwords. Go to
Chapter 16 “User management” on page 121 for further in for ma ti on.
TruVision NVR 22 (S/P) User Manual 1
Chapter 1: Product introduction
User
Administrator
Operator
Guest
HTTP port: 80
Server/Client software port: 8000
Table 1: Default user names and passwords
Description
There can only be one administrator.
The user name is “admin”. The name cannot be modified.
The default password is 1234.
The default user name is “operator.”
The default password is 2222.
The default user name is “guest.”
The default password is 3333.
Note: The default passwords should be changed for security reasons.
Default network settings
The network settings are:
• IP address - 192.168.1.82
• Subnet mask - 255.255.255.0
• Gateway address - 192.168.1.1
• Ports:
When using the browser:
RTSP port: 554
When using TruNav:
RTSP port: 554
Go to “Using the web browser” on page 132 for further informatio n.
2 TruVision NVR 22 (S/P) User Manual
Chapter 2
Physical installation
This section describes how to install the recorder.
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation of the
unit is well ventilated.
Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F)
and noncondensing humidity specifications (10 to 90%) before choosing an installation
location. Extremes of heat or cold beyond the specified operating temperature limits
may reduce the life expectancy of the recorder. Do not install the unit on top of other
hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted DVR units.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to rain
or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the
unit.
Unpacking the recorder and its accessories
When you receive the product, check the package and contents for damage, and verify
that all items are included. There is an item list included in the package. If any of the
items are damaged or missing, please contact your local supplier.
TruVision NVR 22 (S/P) User Manual 3
Chapter 2: Physical installation
Items shipped with the product include:
• IR (infrared) remote control
• Two AAA batteries for the remo te c ontr ol
• AC power cords
• USB mouse
• Brackets
• Recorder
• Hard Drive Kits
• CD with software and manuals
• TruVision NVR 22 Quick Start Guide
• TruVision NVR 22 (SP) User Manual (on CD)
• TruVision Recorder Operator Guide (on CD)
Back panel
The figures below show the back panel connections and describe each connector on a
typical TVN 22 digital video recorder. Details may vary for specific models.
Before powering up the recorder, insert the hard drives and connect a main monitor for
basic operation. Once all required connections are done, enter the relevant data in the
setup wizard (see page 8).
Note: For every hardwired alarm input, connect one wire to the input connection with
the alarm number label and one wire to a ground connection (labeled G).
Figure 1: TVN 22 back panel connections
4 TruVision NVR 22 (S/P) User Manual
Chapter 2: Physical installation
9. Connect to speakers for audio output.
22S only)
Figure 1: TVN 22P back panel connections
Figure 2: TVN 22S back panel connections
1. Connect one audio input to RCA connectors.
2. Connect to an HDTV. The HDMI connection
supports both digital audio and video.
3. Connect one CCTV monitor (BNC-type
connectors).
4. Connect to a RS-232 device.
5. RS-485 port not used.
6. Connect to a keypad via RS-485 (KTD-405
shown).
7. Connect up to four alarm relay outputs.
8. Connect to a network (RJ45).
10. Connect to a VGA monitor.
11. Universal Serial Bus (USB). Connect to an
additional device such as a USB mouse,
CD/DVD burner, or USB HDD.
12. Connect to an optional eSATA device such as
SATA HDD, CD/DVD-RM.
13. Connect up to 16 alarm inputs (depending on
model).
14. Connect to ground.
15. Connect to a power cord. Use the power
switch to turn on/off the unit.
16. 8/16 PoE ports (depending on model). (TVN
TruVision NVR 22 (S/P) User Manual 5
Chapter 2: Physical installation
RS-232 port
Use the RS-232 port to connect text interface devices or for use by technical support.
PoE ports
Connect up to 8 or 16 I P camer as t o the em b edd ed PoE por t s dep ending on the
TVN 22 model.
Monitor connections
The recorder supports up to 1280 × 1024 / 60 Hz resolution in VGA and 4K resol uti o n
in HDMI. The monitor resolution should be at least 800 × 600. Adjust your monitor
accordingly to this resolution.
The VGA or HDMI monitor can be used as the main monitor of the recorder. The BN C
video output can be used as event or alarm monitor.
Rack mounting
The TVN 22 and 22S have a 1.5U desk based chassis. The TVN 22P has a 2U desk
based chassis. Both can be easily rack-mountable with the purcha se of the TVR-RK-1
rack-mount kit. Contact your local supplier to order the kit. See Figure 3 below.
Figure 3: TVN 22S rack-mount installation
To install the racks:
1. Attach the two small front-rack mount ears (A) to the NVR. The screws are supplied.
2. Attach the two large rear support brackets (not supplied) to the rear rails (B).
3. Attach the NVR to the front rails (C). The screws are not supplied.
6 TruVision NVR 22 (S/P) User Manual
Chapter 3
Getting started
Powering on the recorder
Before starting the recorder, connect at least one monitor (HDMI or VGA). Otherwise,
you will not be able to see the user interface and operate the device.
The recorder auto-detects the video mode (PAL or NTSC) on startup.
It comes equipped with a universal power supply that will auto-sense 110/240 V,
60/50 Hz.
Note: It is recommended that an uninterruptible power supply (UPS) is used in
conjunction with the device.
To turn on the recorder:
Turn on the recorder using the power switch on the back panel. Once it is powered up,
the status LEDs on the front panel will light up.
To turn off the recorder:
1. In live view mode, right-click the mouse and click Menu > Shutdown.
2. In the Shutdown popup menu, select Shutdown. Click Yes to confirm shutdown.
You will be requested to enter the Admin password.
To reboot the recorder:
1. In live view mode, right-click the mouse and click Menu > Shutdown.
2. In the Shutdown popup menu, select Reboot. Click Yes to confirm reboot.
You will be requested to enter the Admin password.
TruVision NVR 22 (S/P) User Manual 7
Chapter 3: Getting started
The startup wizard
The recorder has an express installation wizard that lets you easily configure basic
recorder settings when first used. It configures all cameras to default setti ngs. The
configuration of eac h c amer a and recorder can be customized as required.
By default the startup wizard will start once the recorder has loaded. It will walk you
through some of the more important settings of your recorder.
Any changes you make to a setup configuration page are saved when you exit the page
and return to the main wiz ar d page.
Note: If you want to set up the recorder with default settings only, click Next in each
screen until the end.
To use the Startup wizard:
1. To launch the startup wizard without rebooting the device, go to Menu > Device
Management > General Settings and click ‘Start wizard’.
2. Select the preferred language for the system and resolution from the drop-down list
and then click Next.
3. Enable or disable the option to start the wizard automatically when the recorder is
turned on. Click Next.
4. In each setup configuration page, enter the desired information and then click Next
to move to the next page. The setup configuration pages are:
Wizard setup pages Description
User configuration You can change the admin password and create additional
users. You must enter an admin password.
The default admin password is 1234.
Caution: It is strongly recommended that you change the
password of the administrator. Do not leave 1234 as the
default password. Write it down in a safe place so that you
do not forget it. If you should forget the password to your
recorder, contact your supplier with the serial number of
your recorder to obtain a secure code to reset it.
Time and date configuration Select the desired time zone, date format, system time,
and system date.
If Daylight saving time (DST) is required, check Enable
DST and enter the desired summer and winter times.
Note: The system time and date are visible on screen.
However, they do not appear in recordings.
Network configuration Configure your network settings such as the NIC type, IP
address, subnet mask, and default gateway. Enter the
preferred DNS server address as well as the alternate one
to use.
HDD management The hard drives are initialized at the factory. However if
you wish to clear all data, click Initialize to initialize the
HDD.
8 TruVision NVR 22 (S/P) User Manual
Chapter 3: Getting started
Wizard setup pages Description
Adding IP cameras You do not need to search for TruVision PoE cameras.
They are automatically recogni zed when pl ugg ed in.
Click Search to find any available IP cameras on the LAN.
There are two ways to add an IP camera to the recorder
system:
Manually: Enter the IP address of the IP camera to be
added. Select the appropriate protocol, stream number,
and management port and then enter User name and
Admin password, and then click the Add button. Click,
Next to move to the next page.
Automatically: Select the desired IP cameras from the
search results list. Click Quick Add to add the selected
cameras to the recorder system without modifying the
camera configuration. The search list will display all
supported IP cameras that are located on the LAN.
Recording Configure your default recording settings as required. The
settings apply to all cameras connected to the recorder.
Check the Constant Recording checkbox for the recorder
to record continuously all day. If left unchecked, the
recorder will not record.
Check the desired time lapse check box, TL-Hi or TL-Lo.
To record motion detection events, check Event (Motion).
To record alarm events, check Alarm.
Note: You can configure the recording parameters of each
individual camera for the different recording schedules in
the recording menu.
5. When all the required changes have been entered, a summary page appears
showing all the settings.
Click Finish to exit the Wizard. The recorder is now ready to use.
For a description of the recorder main menu, see “Menu overview” on page 17.
Important! Your TruVision device is delivered with default user name and password
credentials for initial access, easy configuration, and auto discovery. For security
reasons, it is highly recommended to change the default credentials.
TruVision NVR 22 (S/P) User Manual 9
Chapter 4
Operating instructions
Controlling the recorder
There are several ways to control the recorder:
• Front panel control. See “Using the front panel” below.
• Mouse control. See “Using the mouse” on page 14.
• IR remote control. See “Using the IR remote control” on page 15.
• TVK-800 keypad (from TVK-800 firmware version 1.0i). Please refer to the user
manual for more information.
Note: The TVK-800 keypad cannot decode H.265 cameras.
• Web browser control. See Chapter 18 “Using the web browser” on page 132 for
more information on using the web browser.
• Software (TruVision Navigator, TVRmobile or other video management or
integration software platforms). Please refer to the relevant user manuals of the
individual software platforms for more information.
You can use your preferred control method for any procedure, but in most cases we
describe procedures us ing the mouse. Optional control methods are given only when
they differ substantially from the mouse control methods.
Using the front panel
The function buttons on the front panel control can be used to operate most, but not all,
of the main functions of the recorder. The LED indicators light up to alert you of various
conditions. The functions available can be limited by setting passwords. See Figure 9
on page 11 for more in for ma ti on.
10 TruVision NVR 22 (S/P) User Manual
Chapter 4: Operating Instructions
1
2
Figure 4: Front panel
8-channel model:
The controls on the front panel include:
Note: See Table 3 on page 13 for a detailed des cr i pti on of all these but t ons for dif fer ent
tasks.
Table 2: Front panel elements
Name Description
. Channel buttons Switch between different cameras in live, PTZ control or
playback modes.
Use the soft keyboard to enter numerals 0 to 9.
. Display buttons
F1: In Playback mode, click to start and stop video clipping. For
audio, press F1 and a numerical button to play the audio of the
specified camera in live view.
In System Information mode, get the DDNS URL. In User
Management mode, pop up the Permission screen of a selected
item in User Management > User > User Management. Delete a
selected item from USB flash drive. Exit the virtual keypad.
F2: In live view mode, 24-hour playback, and playback modes
press to display or hide the time or control bar. In PTZ mode,
stop all ongoing operations. Select or deselect an item. Enter a
selected folder of the external storage device, such as a USB
flash drive used for archiving.
A: In Live View mode, select the main monitor.
B: In Live View mode, select the event monitor.
Display: In multiview mode, toggle through the various
multiviews (full, quad, 1+5, 1+7, 9, and 16).
In HDD information mode and user management mode delete a
selected item. In PTZ mode, delete a selected key point. In Log
Search mode, display the details of a log file in Log Search
result.
TruVision NVR 22 (S/P) User Manual 11
Chapter 4: Operating Instructions
3
4
5
6
7
8
Name Description
. Menu and Search buttons
Seq: In Live View mode, start/stop sequencing cameras on the
current monitor.
Menu: Enter/exit the main menu.
Search: In live view, enter the advanced search menu.
. IR receiver Receiver for IR remote.
To connect the remote control to the recorder, press the Device
button, enter the device address, and press Enter. See Using
the IR remote control on page 15 for more information.
. Front panel lock You can lock or unlock the front panel with a key.
. Status LEDs
Power: A flashing green light indicates the recorder is working
correctly. Red indicates a fault.
Event Alarm: A steady red light indicates that there is a sensor
Alarm In or another alarm such as motion or tampering. No lig ht
indicates that there is no alarm.
HDD: HDD indicator blinks red when data is being read from or
written to the HDD. A steady red light indicates an HDD
exception or error.
Tx/Rx: Flashing green indicates a normal network connection.
No light indicates that it is not connected to a network.
. Playback buttons
. PTZ buttons
Technical Alarm: A steady red light indicates that there is a
technical alarm from the recorder. No light indicates that there is
no alarm.
Reverse: In live view mode, use to play back the earliest video.
In playback mode, playback a camera in the reverse direction.
Pause: In live view, freeze the last image of the live display for
all active cameras displayed. In playback mode, stop playback.
Play: In live view mode, play 24-hour playback of the current
camera (upper-left video tile if in multiview mode). In playback
mode, play back a camera in the forward direction. In search
mode, play back a selected video or view a snapshot. In PTZ
mode, do an auto tour.
Live: Switch to live view mode.
Replay: In playback mode, start playing the current file. Starts at
the beginning of the file.
Zoom +/-: In live view mode, playback mode, and PTZ control
mode use this button to zoom in and out. Also use them to
navigate within menus.
Preset: In PTZ Control mode, press Preset and a numeric
button to call the specified preset.
Also use to edit holiday mode, video search mode, HDD
selection mode, user management mode, bookmark
management, and bookmark search.
12 TruVision NVR 22 (S/P) User Manual
Chapter 4: Operating Instructions
9
10
11
Task
Live view mode
Playback mode
advance the video by a
Name Description
. Direction
Enter button
. Archive button
. USB Interfaces Universal Serial Bus (USB) ports for additional devices such as
Table 3: Front panel button functions by task
Button
Tour: In PTZ Control mode, press Tour and a numeric button to
call the specified shadow tour.
Also use to scroll between calendar months and to navigate in a
text field.
The DIRECTION buttons are used to navigate between different
fields and items in menus.
The ENTER button is used to confirm selection in any of the
menu modes.
Press once to enter quick archive mode. Press twice to start
archiving. Indicator blinks green when data is being written to
backup device.
a USB mouse, CD/DVD burner, and USB Hard Disk Drive
(HDD).
Button function
Direction: Press to cycle through channels.
Enter: Press to show the PTZ control toolbar.
Reverse: Press to play the earliest video file of the current
camera (upper-left video tile if in multiview mode).
Pause: Press to freeze the last image of the live display for all
active cameras displayed.
Play: Press to play 24-hour playback of the current camera
(upper-left video tile if in multiview mode).
Live: Press to switch to live view mode.
Seq: Press to start/stop sequencing cameras on the current
monitor. Hold the Seq button for three seconds to start and stop
sequencing.
Menu: Press to enter the main menu.
Direction: The left and right buttons are used to speed up and
slow down recorded video (Single to 300X ) . The up and down
buttons are used to jump recorded video forwards or backwards
by 30 s.
Enter: Press the button to pause the video. Press again to
restart the video.
In single-frame Playback mode, press to
single frame.
TruVision NVR 22 (S/P) User Manual 13
Reverse: Press to play back a camera in reverse direction.
In Playback mode, play back a camera in the reverse direction.
Pause: In Playback mode, stop playback.
Chapter 4: Operating Instructions
Task
Pause mode
PTZ control mode
Menu navigation
Button
Button function
Play: In Playback mode, play back a camera in the forward
direction.
Direction: The left and right buttons are used to jump recorded
video forwards or backwards by one frame. The up and down
buttons are used to jump recorded video forwards or backwards
by one second.
Direction: Press to control the movement of the PTZ camera.
Zoom +/-: Press to zoom in and out.
Preset: Press Preset and a numeric button to call the specified
preset.
Tour: Press Tour and a numeric button to call the specified
shadow tour.
Play: Press to do an auto tour.
Display: Press to delete a selected key point from the PTZ
Setting > More Settings> Tour > Key Point list.
Direction: Press to navigate between different fields and items
in menus.
Menu: Enter/exit the main menu.
Enter: Press to confirm the selection in any of the menu modes
Using the mouse
The USB mouse provided with the recorder can be used to operate all the functions of
the unit, unlike the fron t panel whi c h has limi t ed f uncti o nal i ty. It lets you navigate and
make changes to settings in the user interface.
Connect the mouse to the recorder by plugging the mouse USB connector into the USB
port on the back panel or the front panel. The mouse is immediately operational and the
pointer should appear.
Note: Use a USB 2.0 (front panel) or 3.0 (back panel) mouse.
You can purchase a spare mouse by ordering part number TVR-MOUSE-1.
See Table 6 on page 15 for a description of the mouse buttons.
14 TruVision NVR 22 (S/P) User Manual
Chapter 4: Operating Instructions
Item
Left button
Right button
Scroll
Table 4: Mouse buttons
Description
Single-click Live view: Select a camera to display the live view toolbar.
Menu: Select a component of a menu, such as a button or
an input field. This is similar to pressing the Enter button
on the remote/front panel controls.
Double-click Live view: Switch between single screen and multi-screen
mode in live/ playback mode.
Click and Drag Live view: Drag channel/time bar.
PTZ control: Adjust pan, tilt, and zoom .
Tamperproof, privacy masking and motion detection
functions: Select the target area.
Digital zoom-in: Drag and select target area.
Single-click Live view: Display menu.
Menu: Exit the current menu and return to higher level.
-wheel Scroll Up Live view: Return to the previous window.
Menu: Move the selection to the previous item.
Scroll Down Live view: Move to the next window.
Menu: Move the selection to the next item.
Using the IR remote control
The recorder is supplied with an infrared (IR) remote control unit. Like the mouse, it can
be used to operate all of the main functi ons of the unit.
You can program the IR remote control with a unique device ID address so that the
controller will only be able to communicate with recorders with that address. No
programming is necessary if using a single recorder.
The device ID address only applies when using a remote control and not when using a
keypad.
You can purchase a replacement remote control by ordering part number TVRREMOTE-1.
TruVision NVR 22 (S/P) User Manual 15
Chapter 4: Operating Instructions
Item
Description
1
Acknowledge an alarm.
2
Enable/disable the IR remote control to control the
3
Select a camera, and enter a number in a menu option.
4
Switch between the different multiview formats
5
Switch
6
Return to
7
Activate the main menu.
8
Start /stop sequencing.
9
In Menu mode: Use left or right
arrow buttons to edit entry.
In PTZ mode: Use to control PTZ.
In Playback mode: Use to control playback speed.
10
Confirm selection.
11
Use to control zoom of
12
Enter preprogrammed three
13
Enter preprogrammed three
14
Use to control focus of camera lens
15
Use to control playback (Rewind, Pause, Play, and Fast Forward).
16
Open the Search menu.
17
Replay the selected file from the beginning.
Figure 5: IR remote control
. Alarm
. Device
. Numeric buttons
. Display
. Mon A and Mon B
. Live
. Menu
. Seq
. , , ,
. OK
. Zoom + and -
recorder.
.
between monitors A and B.
live view mode.
arrow buttons to select and up or down
camera lens.
. Preset
. Tour
. Focus + and . Playback control
. Search
. Replay
16 TruVision NVR 22 (S/P) User Manual
-digit code to call up a preset.
-digit code to call up shadow tour.
.
Chapter 4: Operating Instructions
Item
Description
18
Eject the CD or DVD disk.
19
Press once to enter quick archive mode. Press twice to start archiving.
. Eject
. Archive
Aim the remote control at the IR receiver located at the front of the unit to test
operation.
To change the address of the remote control to the recorder:
1. Press the Menu button on the front panel or right-click the mouse and select the
Menu button. The default display menu window appears.
2. Click Device Management > General Settings.
3. Check the remote control ID value. The default value is 255. This device address is
valid for all IR controls.
Note: The recorder will respond to any remote control that has an address between
1 and 255.
4. On the remote control press the Device button.
5. Enter the device address value. It must be the same as that on the recorder.
6. Press the OK button on the remote control.
To place batteries into the IR remote control:
1. Remove the battery cover.
2. Insert the batteries. Make sure that the positive (+) and negative (−) poles are
correctly placed.
3. Replace the battery cov er .
Troubleshooting the remote control
If the IR remote control is not functioning properly, perform the following tests:
• Check the battery polarity.
• Check the remaining charge in the batteries.
• Check that the IR remote control sensor is not masked.
If the problem still exists, please contact your administrator.
Menu overview
The recorder has an intuitive structure that allows you to configure the unit’s
parameters quickly and efficiently. Each command icon displays a window that lets you
edit a group of settings. Most menus are available only to system administrators.
TruVision NVR 22 (S/P) User Manual 17
Chapter 4: Operating Instructions
Display Settings
video format, resolution,
Camera Setup
OSD, privacy masking,
Network
Recording
The window is divided into three sections. The currently selected command icon and
submenu item are highlighted in green. See Figure 6 below.
You must be in live view mode to access the main menu.
Figure 6: Menu structure
1. Menu toolbar: Setup options available for the selected menu function. Move the mouse over a
command icon and click to select it. See Table 5 below for a description of the icons.
2. Submenu panel: Submenus for the selected menu function are displayed. Click an item to select it.
3. Setup menu: All the details for the selected submenu are displayed. Click a field to make changes.
Note: See Table 3 on page 11 for the description on how to access the menu options
using the front panel.
Table 5: Description of the menu toolbar icons
Icon Name Description
Configures display settings including
Configures camera settings including snapshot resolution
video output interface, dwell time, multiview format, and
camera sequencing. See Chapter 9 “Display settings” on
page 52.
and quality, camera settings including
tampering, motion detect io n setup, PTZ presets and shadow
tours, V-stream encoding and people counting. See
Chapter 10 “Camera setup” on page 56
Settings Configures standard network settings including IP address,
Configures recording settings including instant playback
18 TruVision NVR 22 (S/P) User Manual
email notifications, DDNS setup, and advanced network
settings. See the Chapter 11 “Network settings” on page 74.
duration, recording schedule, manual recording and hot
spare. See Chapter 12 “Recording” on page 84.
Chapter 4: Operating Instructions
Alarm and Event
Setup
Device Management
Storage Management
User Management
System Information
Help
Shutdown
Icon Name Description
Configures alarm settings including alarm input, alarm output,
manual trigger, alarm notifications, video loss, alarm host
setup, and intrusion panel and zone setup (OH inte gratio n) .
See Chapter 13 “Alarm and event setup” on page 91.
Configures system settings including system date and time,
DST, language, menu timeout, import/export config files,
firmware upgrade, holiday schedules and RS-232 settings.
See Chapter 14 “Device management” on page 105.
Configures HDD information, storage mode, S.M.A.R.T.
settings, bad sector detection and RAID. See Chapter 15
“Storage management” on page 112.
Configures users, passwords, and access privileges. See
Chapter 16 “User management” on page 121.
Displays device information, camera setup information,
recording setup information, alarm inputs information, alarm
outputs information, network information, HDD information,
and log search. See Chapter 17 “System information” on
page 126.
Provides reference information to the various toolbars,
menus, and keys within the interface.
Provides access to logout, reboot, and shutdown options.
See “Powering on the recorder” on page 7.
To access the main menu:
1. In live view, press the Menu button on the remote control or front panel.
- Or Right-click the mouse and select Menu from the pop-up menu.
The main menu window appears . The Di spl a y Settings window appears by default.
2. Click the required menu icon to display its submenu options. Modify the
configuration parameters as required.
3. Click Apply to save the settings.
4. Click Exit to leave the menu setup and return to live view.
The soft keyboard
A keyboard will appear on-screen when you need to enter characters in a window
option. Click a key to input that character.
TruVision NVR 22 (S/P) User Manual 19
Chapter 4: Operating Instructions
Switch to lowercase/upperc
Space
Exit the soft keyboard
Alphanumeric characters
Backspace
Punctuation
Confirm selection
Figure 7: The soft keyboard
Description of the keys in the soft keyboard:
ase
Exiting the main menu
Press the Menu button on the front panel to exit the current menu window and return to
live view, or click Exit in a main menu, or right-click using the mouse.
20 TruVision NVR 22 (S/P) User Manual
Icon
Chapter 5
Live view
Description of live view
Live view mode is the normal operating mode of the unit where you watch live images
from the cameras. The recorder automatically enters into live view mode once powered
up. On the monitor you can see whether a recording is in progress and, if set up to do
so, the current date and time, as well as the camera name.
Status information
Information on the system and camera status is displayed as icons on the main and
auxiliary monitors. The camera status icons are shown for each camera. Each icon
represents information on a specific item. These icons include:
Table 6: Description of the on-screen status icons
Description
Indicates an alarm.
Indicates that a camera channel is being recorded.
Indicates a motion detection event.
Indicates a video loss event .
Indicates alarm and system event notifications. Clicking the event hint icon opens the
Alarm Center window that lists all the alarm and event notifications. See “Event
notifications” on page 95 for more information.
Indicates manual recording.
Indicates that live view is locked from the front panel. Mouse actions are still allowed.
The recorder can display more than one icon at the same time.
TruVision NVR 22 (S/P) User Manual 21
Chapter 5: Live View
1.
2.
The system status is displayed on the front panel by the status LEDs.
Video output
The recorder automatically checks the monitor outputs used on startup.
If an HDMI monitor is used, it will be the main output. If HDMI and VGA monitors are
both connected to the recorder, both will be main monitors; they will both show the
same view.
The TVN 22P has two HDMI and two VGA ports. If the HDMI 4K resolution setting is
used, the second HDMI port is disabled.
Live view mouse menu
Many features of live view can be quickly accessed by placing the cursor on a live
image and clicking the right-but ton o f the mou s e. The mouse menu appears (see
Figure 8 below).
Figure 8: The mouse menu for the monitor A
The list of commands available depends on which monitor is active; main or auxiliary
(monitor B). See Table 7 below. The default settings of these commands are provided
in the appendix under “Default menu setti ng s ” on pag e 153.
Table 7: Mouse menu for monitor A (main monitor)
Name Description
Menu Enter the Main menu.
Note: Not available for monitor B.
Single Camera Switch to a full-screen view for the selected camera from the drop-
down list. See “Single and multiview display mode” on page 23 for
more information.
22 TruVision NVR 22 (S/P) User Manual
Chapter 5: Live View
3.
4.
5.
6.
7.
8.
9.
10
11
Name Description
Multi Camera Switch between the different multiview options from the drop-down
list. See “Single and multiview display mode” below for more
information.
Previous Screen Displays the previous camera.
Next Screen Displays the next camera.
Start Sequence Turn on sequence mode. The window automatically sequences
between cameras. To set up the sequence dwell time, go to Menu >
Display Settings > Display > Sequence Dwell Time and select a
value.
Note: Not available for monitor B.
24-hour Playback Playback the recorded video of the selected day from the selected
camera. The current day is selected by default.
Mon itor B/Monitor A Switch between monitors A (main) and B (event).
Advanced Search Enter the advanced video search menu. See “Search video menu” on
page 41 for more information.
Note: Not available for monitor B.
. Output Mode Select Standard, Bright, Soft, or Vivid mode to display.
. Close TimeBar Open/close the time bar.
Single and multivie w display mode
The recorder has single and multiview formats. The number of multiview display modes
available depends on the recorder model.
Single view display
format
Multiple view dis play
format
Press the numeric button on the front panel to switch to the corresponding
camera display. For example, press button 10 to v iew cam er a 10.
-OrRight-click the mouse and select Single Camera from the menu. Select the
required camera from the list.
Press the Display button on the front panel to cycle through different display
formats.
-OrRight-click the mouse and select Multi Camera from the menu. Select the
desired multiview display layout.
TruVision NVR 22 (S/P) User Manual 23
Chapter 5: Live View
Sequencing cameras
The sequencing feature allows a camera to be displayed briefly on screen, before
advancing to the next camera in the sequence list. Sequencing can only be done in
single-view display mode.
The default sequence displays each camera in numerical order. However, each camera
on the main and event monitors can have a pre-programmed dwell time and seque nc e
order. See “Layout” on page 54 for more information.
Note: Dwell time must not be set to zero for sequencing to function.
Sequencing cameras using the front panel:
Select the camera where you want to start sequencing. Press the button on the
front panel to start sequencing. Press it again to stop sequencing.
Sequencing cameras using the mouse:
Select the camera where you want to start sequencing. Right-click the mouse and
select Start Sequence to start the sequencing. Right-click again and select Stop
Sequence to stop sequencing.
Live view toolbar
The live view toolbar lets you quickly access regularly used commands. Position the
cursor over a video tile and left-click the mouse. The toolbar app ear s (see Figure 9
below).
Figure 9: Live view toolbar
Table 8: Description of the live view toolbar icons
Icon Description
Pause: Freeze the live image of the selected camera. Although the image pauses, time
and date information does not. The system clock continues to run.
Start Manual Recording: Start/stop manual recording.
The icon is red when manual recording is enabled. See “Recording schedule” on page
84 for information on setting up this function.
Instant Playback: Playback the recorded video from the last five minutes. If no
recording is found, then there was no recording made in the last five minutes.
Click the icon and select the desired camera. Click OK.
See “Modify the instant playback duration” on page 87 for more information.
24 TruVision NVR 22 (S/P) User Manual
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