This is the installation guide for the following UltraSync IP camera
models:
RS-3230/3231 (1080p IP Wi-Fi Desktop IR camera)
RS-3250/3251 (1080p IP Wi-Fi Bullet IR camera)
Installation environment
When installi ng the product, consider these factors:
Electrical: Electrical wiring should be installed carefully by
qualified service personnel. Always use a proper Power over
Ethernet (PoE) switch or a 12 VDC UL listed Class 2 or CE
certified power supply to power the camera. Do not overload
the power cord or adapter.
Ventilation: Ensure that the location planned for the
installation of the camera is well ventilated.
Temperature: Do not operate the camera beyond the
specified temperature, humidity, or power source ratings. The
operating temperature of the camera is between -20 to +60°C
(-4 to 140°F). Humidity is below 90%.
Moisture: Do not expose the camera to rain or moisture, or try
to operate it in wet areas. Turn the power off immediately if the
camera is wet and ask a qualified service person for servicing.
Moisture can damage the camera and also create the danger
of electric shock.
Servicing: Do not attempt to service this camera yourself. Any
attempt to dismantle or remove the covers from this product
invalidates the warranty and may also result in serious injury.
Refer all servicing to qualified service personnel.
Cleaning: Do not touch the sensor modules with fingers. If
cleaning is necessary, use a clean cloth with some ethanol
and wipe the camera gently. If the camera will not be used for
an extended period of time, put on the lens cap to protect the
sensors from dirt.
Reflectivity: Ensure that there is no reflective surface too
close to the camera lens. The IR light from the camera may
reflect back into the lens causing reflection.
For proper operation, adhere to the following cable and power
requirements for the cameras. Category 5 cabling or better is
recommended. All network cabling must be installed according to
applicable codes and regulations.
Package contents
Check the package and contents for visible damage. If any
components are damaged or missing, do not attempt to use the
unit; contact the supplier immediately. If the unit is returned, it
must be shipped back in its original packaging.
CAUTION: Use direct plug-in UL listed power supplies marked
Class 2/CE certified or LPS (limited power source) of the required
output rating as listed on the unit.
CAUTION:Risk of explosion if battery is replaced by an incorrect
type. Dispose of used batteries according to the instructions.
Before mounting a camera:
Ensure that all the related equipment is powered off during the
physical installation/camera mounting.
Ensure that the wall or ceiling is strong enough to withstand
four times the weight of the camera assembly.
Bullet Camera
To mount the bullet camera on a wall or ceiling:
1. Drill the holes for the mounting hardware in the mounting
surface using the supplied drill template. To route the cables
from the base of the camera, drill a cable access hole in t he
mounting surface.
2. Route network cables to the mounting location as needed.
3. Secure the camera to the wall or ceiling with the supplied screws.
4. Connect the power cable and video output cable as needed.
Note: If the light source where the camera is installed
experiences rapid, wide variations in lighting, the camera may not
operate as intended.
To quickly put the camera into operation:
1. Mount the camera. (See “Mounting” on page 10)
2. Connect the camera to a local network via Wi-Fi. (See “2. Add
cameras to a Wi-Fi network” on page 15)
3. Add the camera to the UltraSync app. (See “3. Add cameras
to UltraSync” on page 17)
4. Rebootcameras. (See “4. Reboot cameras” on page 18)
1. Setting up Ethernet/Wi-Fi transmission
Wi-Fi transmission distance
The Wi-Fi transmission distance/range of the camera is
approximately 50 m (164 ft.) in open air applications.
Note: The transmission distance may vary due to the presence of
physical obstacles such astrees, walls, elevators, fire doors,
furniture, etc. Avoid very solid walls and metallic objects in the
transmission path.
Other Wi-Fi networks (for example Wi-Fi, WiMAX) operating on
2.4 GHz and certain types of devices (such asmicrowave ovens
or point-to-point Wi-Fi transmissions) can cause interference with
the network and a reduction in transmission distance/range.
Wi-Fi signal strength
Wi-Fi signal strength can be checked in the Wireless List in the
camera’s browser interface (see “Add cameras to a Wi-Fi
network” on page 15). Use the scale below to determine if actions
No additional actions needed and default video resolutions
settings may be increased if required.
75-85 – Very Good:
No additional actions are required to increase signal strength. It is
not recommended to increase video resolution settings.
65-75 – Good:
We recommendusing a Wi-Fi repeater or powerline adapter to
increase signal strength. Alternatively, video resolutions settingsmay be reduced to minimize poor video quality.
Below 65 – Poor:
We do not recommend using a camera with a signal strength
below 65. Video streams are not likely to work below this level. A
Wi-Fi repeater or powerline adapter should be used to increase
signal strength.
2. Add cameras to a Wi-Fi network
RECOMMENDED METHOD
(use atemporary Wi-Fi connection for setup)
Note: We highly recommended using a dedicated router for all
UltraSync installations that include cameras for the following
reasons:
To avoi d service calls fromhomeowners as a result of
changing their Wi-Fi password.
To maintain privacy of the homeowner’s Wi-Fi network
password.
To reduce the risk of local communication issues between the
router, cameras, and UltraSync panel s.
Note: While the steps below are followed, the camera cannot be
accessed by users other than the user performing the setup.
1. Apply power to the camera using the included power supply.
11. Scroll down and click or tap the Save button on the bottom of
the screen.
Note: Do not select Connect in the WPS Section.
12. Repeat steps 9-11 above to add any additional cameras.
13.Connect the setup device to the wireless network selected in
step 9.
Network connection via Wi-Fi is now complete!
3. Add cameras to UltraSync
Ensure the proper installation of camera hardware and follow the
instructions in “Add cameras to a Wi-Fi network” on page 15
before adding cameras to UltraSync.
Note: Make sure the camera and UltraSync intrusion panel are on
the same local area network. Applications where the intrusion
panels use cellular only (no Wi-Fi or Ethernet connection) are not
compatible with this camera.
Note: For detailed information on how to set up the UltraSync
app, add locations, and log in as an installer, see t he UltraSync
Hub Reference Guide.
1. Using an iOS or Android device, open the UltraSync app and
log in to the site as the installer.
2. Tap the menu icon at the top left of the screen, and the n tap
Settings.
3. Tap Cameras in the Settings Selector drop-down list.
Note: The Camera Configurator can also be launched by
typing the camera’s IP address into an internet browser. The
default camera IP address is 192.168.1.70 in a network
without a DHCP server.
8. The TruVision Configurator appears. Enter the credentials
below:
User Name: admin
Passw ord: 1234
9. Tap Network and then tap Basic Settingson the left menu.
10. Change LAN settings to the required configuration. If a static
IP Address isrequired, change the IPv4 Address and IPv4
Subnet Mask to match the router.
a. Change the static IP address to something different than
the default 192.168.1.70 if more than one camera is used
on the network.
b. Click the Test button to ensure that the IP address is not
already assigned to another device in the network.
11. Cli ck Saveon the bottom of the screen.
12. Power cycle the camera.See “4. Reboot cameras” on page
18.
Add cameras via WPS
A WPS-enabled wireless router is required to add a camera using
the WPS function.
1. Press the WPS buttonon the router.
2. Within 120 seconds of pressing the WPS button on the router,
press the WPS button on the camera for approximately two
seconds. See “Camera description – Bullet Camera” on page
6 and “Camera description – Desktop Camera” on page 7 for
WPS button and LED locations.
The link LED on the camera flashes rapidly to indicate that it
has joined the wireless network.
3. Power cycle the camera. See “4. Reboot cameras” on page
Default camera settings can be modified using the camera’s
browser configuration interface.
To determine the IP address of the camera to be configured:
Launch the TruVision Device Manager and locate the camera
in the list by device type and/or serial number. The IP address
is listed next to device type.
Launch the UltraSync app and tap the menu icon at the top left
of the screen, tap Settings, and then tap Cameras in the
Settings Selector drop-down list.
Note: UltraSync installer privileges are required to view
camera IP addresses.
To access the camera’s browser configuration interface:
Type the IP address obtained using one of the methods above
into a browser (see “Browser requirements” on page 13), and
then enter the login credentials.
In TruVision Device Manager, double-click the IPV4 Address
of the camera in the Device finder tab, and then ent er the l ogin
credentials.
TruVision Device Manager
In addition to finding device IP addresses, camera IP settings can
be changed in Device Manager without launching the browser
configuration interface.
TruVision Navigator
UltraSync cameras are compatible with TruVision Navigator video
management system software, which delivers powerful
centralized and remote video management capabilities.
Note: Go to www.interlogix.com/video to download TruVision
Device Manager and TruVision Navigator. See the TruVision
Device Manager User Manual and the TruVision Navigator User
Manual for further information and capabilities.
FCC compliance Class B: This equipment has been tested and
FCC conditions This device c omplie s with Part 15 of the FCC
Interlogix is part of UTC Climate, Controls &
Security, a unit of United Technologies
Corporation. All rights reserved.
The UltraSync and TruVision names and logos are
patents
trademarks of United Technol ogies.
Other trade names used in this document may be
trademarks or registered tradem arks of the
manufacturers or vendors of the respective
products.
2955 Red Hill Avenue, Costa Mesa, CA
92626-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Net herlands
found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules.
These limits are designed to provi de reasonable
protection against harmful int erference when the
equipment is operated in a commerci al
environment. This equipment gener ates, uses, and
can radiate radio frequency energy and, if not
install ed and used in accordance with the
instruction manual, may cause harmf ul
interference to radio communic ations. Operation of
this equipment in a residenti al area is likely to
cause harmful interference in which case the user
will be required to correct t he interference at his
own expense.
Rules. Operation is subject to the f ol lowing two
conditions:
(1) This device may not cause harmf ul
interference.
(2) This Device must accept any int erference
received, including interf erence that may cause
undesired operation.
Federal Communication Commission (FCC)
Radiation Exposure Statement
environment. In order to avoid t he possibility of
ACMA compliance Notice! This is a Class A product. In a domestic
exempts de licence. L'exploitation est autorisée
Canada T his Class B digital apparatus complies with CAN
exceeding the FCC radio frequency exposure
limits, human proximity to the ant enna shall not be
less than 20 cm (8 inches) during norm al
operation.
CAUTION: Changes or modifications not expressly
approved by UTC for compliance c ould void the
user’s authority to operate the equipment.
RS-3230/RS-3231/TVQ-8101 COMPLIES WITH
FCC PART C, FCC ID: 2AENJ-RS323X
RS-3250/RS-3251/TVB-8101 COMPLIES WITH
FCC PART C, FCC ID: 2AENJ-RS325X
envir onment this product may cause radio
interference in which case the user may be
required to take adequate measures.
ICES-003 (B)/NMB-3 (B).
Cet appareil numérique de la cl asse B est
conforme à la norme CAN ICES-003
(B)/NMB-3 (B).
Canadian Compliance
This Class B digital apparatus m eets all
requirements of the Canadian Int erference
Causing Equipment Regulations. Cet appareil
numérique de la classe B respects toutes l es
exigences du Règlement sur le m atériel brouilleur
du Canada.
Canada - Industry Canada (IC)
The wireless radio of this devi ce complies with
RSS 247 and RSS 102 of Industry Canada.
This Class B digital device complies with Canadian
ICES-003 (NMB-003).
Cet appareil numérique de la cl asse B respects
toutes les exigences du Règlem ent sur le matériel
brouilleur du Canada.
This device complies with Industry Canada’s
licence-exempt RSSs. Operation is subject t o the
following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference,
including interference that may cause undes ired
operation of the device.
Le présent appareil est conforme aux CNR
d'Industrie Canada applicables aux appareils radio
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accept er tout
brouillage radioélectrique subi, mêm e si le
brouillage est susceptible d'en comprom ettre le
fonctionnement.
RS-3230/RS-3231/TVQ-8101 complies with I C
requirements, IC: 20201-RS323X.
RS-3250/RS-3251/TVB-8101 complies with IC
requirements, IC: 20201-RS325X.
This radio transmitter (IC: 20201-RS3130) has
been approved by Industry Canada to operate wit h
the antenna types listed below wit h the maximum
permissible gain indicated. Antenna t ypes not
included in this list, having a gain greater than t he
maximum gain indicated for that type, are strict ly
prohibited for use with this device.
Internal (Default) : 2.4dBi directional antenna
Le présent émetteur radio (IC: 20201-
RS31130) a été approuvé par Industrie
Canada pour
fonctionner avec les types d'antenne énumérés c idessous et ayant un gain admissible maximal et
l'impédance requise pour chaque type d'antenne.
Les types d'antenne non inclus dans cette liste, ou
dont le gain est supérieur au gain maximal indiqué,
sont strictement interdits pour l'exploit ation de
l'émetteur.
This product and - if applicable - the suppli ed
accessories too are marked with "CE" and comply
therefore with the applicable harmonized
European standards listed under the EMC
Directive 2014/30/EU, the RoHS Directi ve
2011/65/EU and Directive:2014/35/E U (LVD).
R&TTE Compliance Statement
This equipment complies with all t he requirements
of DIRECTIVE 1999/5/CE OF THE EUROPEAN
PARLIAMENT AND THE COUNCIL OF 9 March
1999 on radio equipment and telecommunication
terminal Equipment and the mutual recognition of
their conformity (R&TTE).
Safety
This equipment is designed with the utmost care
for the safety of those who install and use it.
However, special attention must be paid to the
guidelines of this and of the computer manufact ure
must therefore be allowed at all times to ensure
the safe use of the equipment.
Installation must at all times conform to local
regulations.
2012/19/EU (WEEE directi ve): Products marked
with this symbol cannot be disposed of as
unsorted municipal waste in the E uropean Union.
For proper recycling, return t his product to your
local supplier upon the purc hase of equivalent new
equipment, or dispose of it at designated collection
points. For more information see:
www.recyclethis.info.
2013/56/EU (battery directive): T his product
contains a battery that cannot be disposed of as
unsorted municipal waste in the E uropean Union.
See the product documentation for specific battery
information. The battery is mar ked with this
symbol, which may include lett ering to indicate
cadmium (Cd), lead (Pb), or mercury (Hg). For
proper recycling, return t he battery to your supplier
or to a designated collection point. For more
information see: www.recyclethi s. info.
Contact information F or contact information, see www.interlogix.com or
Annex 3 B and A Wideband Data Transmission systems 2400.0-2483.5 MHz:
Country Restriction Reaso ns/remarks
Norway Im plemented This subsection does not apply for the
Italy Implemented The public use is subject to general
Russian
Federation
Ukraine Limited
Limited
implementation
implementation
geographical area within a radi us of 20 km
from the centre of Ny-Ålesund.
authorization by the respectiv e service
provider.
1. SRD with FHSS modulation
1.1. Maximum 2.5 mW e.i.r.p.
1.2. Maximum 100 mW e.i.r.p. Permitted for
use SRD for outdoor applications without
restriction on installation height only for
purposes of gathering telem etry information
for automated monitoring and r esources
accounting systems. Permitted to use SRD for
other purposes for outdoor appli cat ions only
when the installation height i s not exceeding
10 m above the ground surface. 1.3 maxim um
100 mW e.i.r.p. indoor applications.
2. SRD with DSSS and other than FHSS
wideband modulation
2.1. Maximum mean e.i.r.p. density is
2 mW/MHz. Maximum 100mW e.i.r.p.
2.2. Maximum mean e.i.r.p. density is
20 mW/MHz. Maximum 100 mW e.i.r.p. It is
permitted to use SRD for outdoor appli cations
only for purposes of gathering tel em etry
information for automated monitoring and
resources accounting systems or securi ty
system s.
2.3. Maximum mean e.i.r.p. density is
10 mW/MHz. Maximum 100mW e.i.r.p. indoor
applications.
e.i.r.p. ≤100 mW with built-in ant enna with
amplification factor up to 6 d Bi.
A PROPERLY INSTALLED AND MAINTAINED ALARM/SECURITY SYSTEM MAY ONLY
REDUCE THE RISK OF EVENTS SUCH AS BREAK-INS, BURGLARY, ROBBERY OR
FIRE; IT IS NOT INSURANCE OR A GUARANTEE THAT SUCH EVENTS WILL NOT
OCCUR, THAT ADEQUATE WARNING OR PROTECTION WILL BE PRO VIDED, OR
THAT THERE WILL BE NO DEATH, PERSONAL INJURY, AND/OR PROPERTY
DAMAGE AS A RESULT.
WHILE INTERLOGIX UNDERTAKES TO REDUCE THE PROBABILITY THAT A THIRD
PARTY MAY HACK, COMPROMISE OR CIRCUMVENT ITS SECURITY PRODUCTS OR
RELATED SOFTWARE, ANY SECURITY PRODUCT OR SOFTWARE
MANUFACTURED, SOLD OR LICENSED BY INTERLOGIX, MAY STILL BE HACKED,
COMPROMISED AND/OR CIRCUMVENTED.
INTERLOGIX DOES NOT ENCRYPT COMMUNICATIONS BETWEEN I TS ALARM OR
SECURITY PANELS AND THEIR OUTPUTS/INPUTS INCL UDING, BUT NOT LIMITED
TO, SENSORS OR DETECTORS UNLESS REQUIRED BY APPLICABLE LAW. AS A
RESULT THESE COMMUNICATIONS MAY BE INTERCEPTED AND COULD BE USED
TO CIRCUMVENT YOUR ALARM/SECURITY SYSTEM.
WARRANTY DISCLAIMERS
INTERLOGIX HEREBY DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS,
WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE INCLUDING (BUT NOT
LIMITED TO) ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE WITH RESPECT TO ITS SECURITY P RODUCTS AND
RELATED SOFTWARE. INTERLOGIX FURTHER DISCLAIMS ANY OTHER IMPLIED
WARRANTY UNDER THE UNIFORM COMPUTER INFORMATIO N TRANSACTIONS
ACT OR SIMILAR LAW AS ENACTED BY ANY STATE.
(USA only) SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE
OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE.
INTERLOGIX MAKES NO REPRESENTATION, WARRANTY, COVENANT OR PROMISE
THAT ITS SECURITY PRODUCTS AND/OR RELATED SOFTWARE (I) WILL NOT BE
HACKED, COMPROMISED AND/OR CIRCUMVENTED; (II) W ILL PREVENT, OR
PROVIDE ADEQUATE WARNING OR PROTECTION FROM, BREAK-INS, BURGLARY,
ROBBERY, FIRE; OR (III) WILL WORK PROPERLY IN ALL ENVIRONMENTS AND
APPLICATIONS.