This document may not be copied in whole or in part or otherwise reproduced without prior
written consent from UTC Fire & Security, except where specifically permitted under US and
international copyright law.
The information in this document is subject to change without notice. UTC Fire & Security
assumes no responsibility for inaccuracies or omissions and specifically disclaims any liabilities,
losses, or risks, personal or otherwise, incurred as a consequence, directly or indirectly, of the
use or application of any of the contents of this document. For the latest documentation,
contact your local supplier or visit us online at www.interlogix.com.
This publication may contain examples of screen captures and reports used in daily operations.
Examples may include fictitious names of individuals and companies. Any similarity to names
and addresses of actual businesses or persons is entirely coincidental.
GE and the GE monogram are trademarks of General Electric Company. The TruVision DVR 30
name and logo are trademarks of UTC Fire & Security.
Other trade names used in this document may be trademarks or registered trademarks of the
manufacturers or vendors of the respective products.
Use this product only for the purpose it was designed for; refer to the data sheet and user
documentation for details. For the latest product information, contact your local supplier or visit
us online at www.interlogix.com.
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio
communications.
Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
Certification and compliance
European Union directives
Contact information
2004/108/EC (EMC directive): Non-European manufacturers must designate an authorized
2002/96/EC (WEEE directive): Products marked with this symbol cannot be disposed of as
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as
For contact information see our Web site: www.interlogix.com.
representative in the Community. Our authorized manufacturing representative is:
UTC Fire & Security B.V., Kelvinstraat 7,
6003 DH Weert, The Netherlands.
unsorted municipal waste in the European Union. For proper recycling, return this product to
your local supplier upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see: www.recyclethis.info.
unsorted municipal waste in the European Union. See the product documentation for specific
battery information. The battery is marked with this symbol, which may include lettering to
indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your
supplier or to a designated collection point. For more information see: www.recyclethis.info.
Page 3
Content
Chapter 1 Product introduction 1
Product overview 2
Chapter 2 Installation 3
Installation environment 4
Unpacking the TVR 30 and its accessories 4
HDD capacity 5
Back panel overview 6
Connecting devices to the unit 7
Chapter 3 Operating instructions 9
Control interfaces 10
Controlling the TVR 30 10
Front panel overview 11
Using the mouse 12
Using the IR remote control 15
Operating modes 17
Main menu overview 17
Chapter 4 Basic operation 23
Turning on the TVR 30 24
Live mode 24
Spot monitor 26
Logging on 27
Controlling a PTZ camera 27
Playing back video 30
Archiving recorded files 35
Logging off
39
Turning off the TVR 30 39
Chapter 5 Using the Web browser 41
Overview 42
Windows Vista and 7 users 43
Browser connections
44
Using the Web browser to configure the device 44
Searching and playing recorded video 45
Live dual streaming 45
Bandwidth throttle management 46
Controlling a PTZ camera in the Web browser 46
Overview 74
System date and time 75
Audio and remote 76
RS-485 settings 76
RS-232 settings 76
Hard drive settings 76
Importing and exporting configuration settings 77
System log 77
Upgrading the firmware 80
This chapter provides an overview of the TVR 30, including its features and functions.
Content
Product overview 2
TruVision DVR 30 User Manual 1
Page 6
Chapter 1: Product introduction
Product overview
This is the TruVision DVR 30 User Manual for models:
• TVR-3008-500
• TVR-3008-1T
• TVR-3008-2T
• TVR-3016-500
• TVR-3016-1T
• TVR-3016-2T
• TVR-3016-3T
TruVision DVR 30 is a network digital video recorder developed for digital surveillance.
TruVision DVR 30 (TVR 30) uses an embedded microcontroller unit (MCU) and Linux
operating system, combining the most advanced technology in video and audio
encoding/decoding, hard disk recording, and TCP/IP communication. The DVR’s
firmware is stored directly into the memory, making it more stable and reliable.
The TruVision DVR 30 (TVR 30) is an integrated digital video recorder that combines
the features of a time-lapse audio/video recorder, a multiplexer, and a video server to
create a single security solution.
The TVR 30’s pentaplex operation enables users to view live video, search and play
back any recorded video by date and time or by event, and back up the configuration
and video data, without interrupting the ongoing DVR recording process.
In addition to the new H.264 compression mode, the DVR’s graphical user interface
also optimizes the monitoring controls of the unit.
The TVR 30 comes with remote viewing and configuration software already installed.
This software includes a Web browser plug-in, allowing users to view live or recorded
video images, and enabling remote configuration. The remote software is stored in
the TVR 30 and deployed over a LAN, WAN, or Internet connection to remote
Windows-based computers. This simplifies the installation and maintenance of the
software components because all remote users are using the same software, which
comes from the unit.
2 TruVision DVR 30 User Manual
Page 7
Chapter 2
Installation
Summary
This chapter provides information on how to install and connect peripherals to your
device.
Content
Installation environment 4
Unpacking the TVR 30 and its accessories 4
HDD capacity 5
Back panel overview 6
Connecting devices to the unit 7
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation of
the unit is well ventilated.
Temperature: Consider the TVR 30’s operating temperature (32 to 104°F, 0 to 40°C)
and humidity specifications (10 to 90% relative, noncondensing) before choosing an
installation location. Extremes of heat or cold beyond the specified operating
temperature limits may reduce the life expectancy of the TVR 30. Do not install the
TVR 30 on top of other hot equipment. Leave 1.75 inches (44 mm) of space between
rack mounted TVR 30 units.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to rain
or moisture.
Chassis: Equipment weighing less than 35 lbs (15.9 kg) may be placed on top of the
TVR 30 only if the TVR 30 is placed on a shelf and not rack mounted.
Be sure to power off the unit before making any connections. In order to prevent the
unit from losing data and system damage that may be caused by sudden power, use
of an uninterruptible power supply is highly recommended.
Note: Do not remove the rubber feet, and always leave a space for air ventilation on
the unit’s bottom side.
Unpacking the TVR 30 and its accessories
When you receive the product, check the package and contents for damage, and
verify that all items are included. There is an item list included in the package. If any
of the items are damaged or missing, please contact your local supplier.
Items shipped with the product include:
• TruVision DVR 30
• IR (infrared) remote control
• Two AAA batteries for the remote control
4 TruVision DVR 30 User Manual
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Chapter 2: Installation
• USB mouse
• Power cord
• Rack mount kit (left and right brackets, screws)
• Terminal blocks
• TruVision DVR 30 Quick Start Guide
• TruVision DVR 30 Quick Reference Guide
The support CD includes the following items:
• TruVision DVR 30 User Manual
• TruVision DVR 30 Quick Reference Guide
• Video player application
• Record duration calculator
HDD capacity
Storage capacity for the TruVision DVR 30 varies depending on the model. Refer to
Table 1 below for more information.
Table 1: TruVision DVR 10 model types
Model Model number Description
8 channel model TVR-3008-500 TruVision DVR Model 30, 8 ch, 500 GB
TVR-3008-1T TruVision DVR Model 30, 8 ch, 1 TB
TVR-3008-2T TruVision DVR Model 30, 8 ch, 2 TB
16 channel model TVR-3016-500 TruVision DVR Model 30, 16ch, 500 GB
TVR-3016-1T TruVision DVR Model 30, 16ch, 1 TB
TVR-3016-2T TruVision DVR Model 30, 16ch, 2 TB
TVR-3016-3T TruVision DVR Model 30, 16ch, 3 TB
TruVision DVR 30 User Manual 5
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Chapter 2: Installation
Back panel overview
Figure 1 below shows the back panel controls and connectors on a typical TruVision
DVR 30.
Figure 1: TVR 30 back panel
12
3456789101211
1. Video out
2. Video in (top row, loop out bottom row)
3. Audio out
4. S-video port
5. Audio in
6. Digital video output
7. Alarm I/O and RS-485
8. Network Attached Storage (NAS) port (This device is
9. USB ports
10. LAN port
11. RS-232 port
12. VGA output
13. Power switch
14. Power input
currently not supported.)
13
14
6 TruVision DVR 30 User Manual
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Chapter 2: Installation
Connecting devices to the unit
Use Figure 2 below as a visual guide to connect the various peripherals to the TVR 30.
Figure 2: Back panel connection diagram
1
3
451312678910
1. Connect up to two CCTV monitors (main and spot)
and/or Y/C (S-video)
2. Connect up to 16 cameras
3. Connect to speakers for audio output
4. Connect to audio input (available for each camera)
5. Connect to a monitor that displays digital video
(HDMI)
6. Connect to a PTZ control
7. Alarm output
2
1114
Link/Act
100
FD/Col
Power
12345678
8. Connect to alarm input cables
9. Connect to a network attached storage (NAS) device
(This device is currently not supported)
10. Connect to USB devices
11. Connect to a network
12. Connect to a point-of-sale (POS) device
13. Connect to VGA monitor
14. Connect to the power cord
Note: TVR 30 display options are: 800 x 600, 1024 x 768, 1280 x 1024, and 720P. If
looping video, ensure that the Termination option (Main Menu >Cameras > Adjust
Video) is disabled.
Connecting required devices
Before powering up the unit, cameras and a main monitor should be connected to
the unit for basic operation. If needed, connect a spot monitor for displaying full
screen video of all installed cameras in sequence.
TruVision DVR 30 User Manual 7
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Chapter 2: Installation
Note: You can attach an extension to the RS-485 port on the back panel.
Connecting external devices
When connecting external devices to include as part of the entire system, such as a
USB drive or any other USB devices, connect those devices only when the unit
displays live view. The TVR 30 recognizes external devices only after the unit has gone
through the initialization process.
8 TruVision DVR 30 User Manual
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Chapter 3
Operating instructions
Summary
This chapter describes the how to control and navigate through the TVR 30’s menus
and options.
Content
Control interfaces 10
Controlling the TVR 30 10
Front panel overview 11
Status LEDs 12
Using the mouse 12
Mouse toolbar 13
Using the IR remote control 15
Controlling multiple DVRs with one remote control 16
Operating modes 17
Main menu overview
Main menu commands 18
Using the main menu 18
Navigating through dialog screens 18
Using the virtual keyboard 19
Exiting the main menu 20
17
TruVision DVR 30 User Manual 9
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Chapter 3: Operating instructions
Control interfaces
The TVR 30 has three control interfaces:
• Built-in interface
• Display interface
• Web browser interface
Built-in interface. The built-in interface is displayed on the monitor output. It consists
of a main menu and several dialog screens that let you configure and control the
device. You can invoke the built-in interface using the front panel, remote control, or
mouse.
Display interface. The display interface consists of various toolboxes that appear on
top of the monitor image. These let you control live or playback video while in PTZ or
playback mode. You can invoke the display interface from the built-in interface
screens or from the mouse toolbar. The controls in any toolbox can be operated
using the front panel, remote control, and mouse.
Web browser. The Web browser interface uses Internet Explorer to simulate the
display and control functions of the VGA monitor on a remote PC. The Web browser
interface can only be accessed by a PC with Internet access. See Chapter 5 “Using the
Web browser” on page 41 for more information on the Web browser interface.
Controlling the TVR 30
You can control the TVR 30 using:
• Front panel control
• IR remote control
• Mouse control
Front panel control. Use the directional arrow buttons to select a command, option,
or button on a screen. Use the Enter button to confirm a selection. Use the Esc button
to cancel a selection.
IR remote control. Use the directional arrow buttons to select a command, option, or
button on a screen. Use the OK button to confirm a selection. Use the Esc button to
cancel a selection.
Mouse. Move the pointer to a command, option, or button on a screen. Click (with the
left mouse button) to confirm a selection. Right-click to save and exit a screen.
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Chapter 3: Operating instructions
You can use your preferred control method for any procedure, but in most cases we
describe procedures using mouse terminology. Optional control methods are given
only when they differ substantially from mouse control methods.
Front panel overview
The buttons on the front panel control all TVR 30 functions and set the programmable
functions. The LED indicators light up or flash to alert you of various conditions.
Figure 3: Front panel
TruVision DVR 30
e
USBUSB
4
12
TM
56789
12345678
Archive
910
1112
REC
13
14
PTZ
Seq Display Search Live
15
ESC
16
MENU
3
Table 2: Front panel button descriptions
Item Name Description
1 Numeric buttons Display the corresponding video in full screen while in both
live and playback mode. The number of the button
corresponds to the camera number. Press and hold a
numeric button for two seconds to display the
corresponding video on the spot monitor.
2 Menu and Esc controls Press Esc to exit a screen or cancel a selection. Press Menu
3 Directional Controls And
Enter button
4 USB ports Connect USB devices.
5 CD/DVD drive Insert media for archiving.
TruVision DVR 30 User Manual 11
While in PTZ mode, press the 1 button to access the Set/Go
Preset menu.
to display the main menu.
Use arrow buttons as directional keys in zoom mode.
While in a setup menu, use the Left or Right Arrow keys to
navigate through fields. Use the Up or Down Arrow keys to
change the value of a selected field. Press Enter to confirm
the selection or display additional screens.
Page 16
Chapter 3: Operating instructions
Item Name Description
6 Archive button Begin archiving or displays the Archive screen.
Press once to begin copying a video segment for export
while in playback mode. Press again to stop copying. See
Archiving recorded files” on page 35 for more information.
“
7 Status LEDs Display device status and conditions. See “Status LEDs”
below for more information.
8 Function buttons Change the TVR 30 operating mode. For example, press
PTZ to go into PTZ mode. See “
17 for more information.
9 Playback controls Control video playback speed.
Operating modes” on page
Status LEDs
The LEDs on the front panel of the DVR are described as follows.
Table 3: Status LED descriptions
LED Name Description
Power Steady indicates that the correct power is connected to the unit.
Network Blinking indicates that the DVR is connected to a network.
Alarm Steady indicates that an alarm is triggered.
REC
Record Blinking indicates that the TVR 30 is recording. Steady indicates hard
drive failure.
Using the mouse
Use the USB mouse provided with the TVR 30 to carry out the same operations as the
front panel and remote control. Connect the mouse to the TVR 30 by plugging the
mouse USB connector into one of the USB ports on the front panel. The mouse is
immediately operational and the pointer should appear.
Click the left mouse button to enter or confirm a selection. This is similar to pressing
Enter button on the front panel. Click the right mouse button to the exit setup menus
and save the settings. Use the scroll wheel to change values.
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Chapter 3: Operating instructions
Mouse toolbar
While in live, playback, or sequence mode, point to the date and time to display the
mouse toolbar, as shown in Figure 4 below.
Note: To move the mouse toolbar to a different position, click and drag the date and
time display.
Figure 4: Mouse toolbar
Mouse toolbar icons
Table 4 below describes the icons that appear on the mouse toolbar.
Table 4: Mouse toolbar icons
Icon Description
User is logged in. Numerical value indicates the user’s access level. User icon with a G
character indicates that the device requires logon credentials to access the main menu.
The device is recording.
The device is recording an alarm event.
The device is in sequence mode.
The device is in archive mode.
Indicates the starting point of a video segment for archive while in playback mode.
Indicates the ending point of a video segment for archive while in playback mode.
The device is in PTZ mode.
The device is playing video forward.
The device is fast forwarding video playback.
The device is playing back video reverse.
The device is fast reversing video playback.
Video playback is on pause.
TruVision DVR 30 User Manual 13
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Chapter 3: Operating instructions
Icon Description
Video playback has reached the end of a video segment.
Indicates the amount of available hard disk space left.
Indicates the hard disk is full.
Indicates a hard disk failure.
Indicates the hard disk is not recognized.
Camera commands
The camera commands appear when you point to Cameras on the mouse toolbar.
Click a camera number to display that camera in live mode.
Function commands
The function commands display when you point to Functions on the mouse toolbar.
Table 5: Mouse toolbar function commands
Icon Name Function
Main menu Displays the main menu
Multiscreen Toggles through the available multiscreen displays including full
screen, four-screen, nine-screen, and 16-screen.
Monitor Toggles between main and spot monitor. M indicates the main
monitor is currently selected. S indicates the spot monitor is
Sequence Launches the sequence mode. Sequence mode refers to the display
Search Displays the Search screen.
Archive Lets you archive video. Archives the video being played back while
PTZ Launches PTZ mode.
currently selected.
of live video in programmed sequence of cameras.
in playback mode. In Live mode, allows you to perform a quick
archive.
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Chapter 3: Operating instructions
Icon Name Function
Play Plays back video instantly starting at one minute from the current
date and time.
Esc Hides the function commands.
Using the IR remote control
The IR remote control buttons are similar to those on the TVR 30 front panel. You can
use the remote control to perform any TVR 30 function.
Figure 5: IR remote control
Search
1
2
3
4
5
PTZ
Archive
Enter
ESCMENU
DVR ID
Camera
12
5678
9101112
13141516
Live
Seq
Display
34
6
7
TruVision DVR 30 User Manual 15
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Chapter 3: Operating instructions
Table 6: IR remote control descriptions
Item Name Description
1 Function buttons Change the TVR 30 operating mode. For example, press PTZ to go into
PTZ mode. See “
Operating modes” on page 17 for more information.
2 Directional controls
and Enter button
3 Esc Exit a screen or cancel a selection.
4 DVR ID Switch control between different TVR 30 units.
5 Numeric buttons In live mode, display the corresponding camera. In edit mode, enter
6 Menu Display the main menu.
7 Playback Control video playback speed.
In menu mode, navigate and select commands. In PTZ mode, use for
PTZ controls.
While in a setup menu, use the Left or Right Arrow keys to navigate
through fields. Use the Up or Down Arrow keys to change the value of a
selected field.
numeric characters.
To place batteries into the IR remote control:
1. Remove the battery cover.
2. Insert the batteries (AAA). Make sure that the positive and negative poles are
correctly placed.
3. Replace the battery cover.
To connect the remote control to the TVR 30:
1. Turn on the TVR 30 and wait for live video to appear.
2. On the remote control, press the DVR ID button, and then press the 1 button.
Note: The numeric button depends on the remote ID assigned to the TVR 30. The
remote ID assigned is 1 by default. See “Controlling multiple DVRs with one
remote control”
below for more information.
3. The remote control is now operational.
Controlling multiple DVRs with one remote control
You can control up to 16 DVRs with one remote control. Each DVR must have a
unique remote ID assigned. To connect the remote control to a DVR, press the DVR ID
button on the remote control, and then press the numeric button with the desired
remote ID. For more information on assigning a remote ID to a DVR, see “
remote” on page 76.
Audio and
16 TruVision DVR 30 User Manual
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Chapter 3: Operating instructions
Operating modes
Table 7 below describes the various operating modes for the TVR 30.
Table 7: TVR 30 operating modes
Mode Description
Live Displays live video from a specific camera.
Sequence Displays live video in a programmed sequence of cameras.
Menu Displays menu options for configuration.
PTZ Displays live video from multiple cameras in a programmed sequence.
Playback Plays back recorded video.
Freeze Freezes live or playback video.
Spot On-screen display for spot monitor.
Main menu overview
The built-in interface of the TVR 30 includes a main menu screen with eight command
buttons. Each command displays a dialog screen that lets you edit a group of TVR 30
settings. The main menu screen is shown in Figure 6 below. Access to different option
screens varies depending on your access privileges. Most screens are available only
to system administrators. The menu icon is highlighted when selected.
Figure 6: Main menu
TruVision DVR 30 User Manual 17
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Chapter 3: Operating instructions
Main menu commands
Table 8 below describes the commands available for each menu items.
Table 8: Main menu commands
Command Description
Cameras Configures camera settings including motion detection, PTZ, video image
adjustments, camera title, covert camera, and copy settings to other
cameras.
Schedule Configures recording and schedule settings including recording quality, and
schedule definitions.
Alarms Configures alarm settings including alarm input, relay output, video loss
detection, remote alert, prealarm, and post-alarm seconds.
Users Configures users, passwords, access privileges, and defines privilege levels.
Network Configures standard network settings including IP address, e-mail
notifications, DDNS setup, and advanced network settings.
Display Configures display settings including sequence order, resolution, dwell time,
on-screen alerts, display formats, and transaction overlay.
System Configures system settings including system date and time, audio output,
device name, RS-485 settings, RS-232 settings, firmware upgrade, hard
drive settings, system log, and shutdown.
Info Displays the unit’s system information including model ID, network address,
firmware version, and MAC addresses.
Using the main menu
Use the mouse or directional arrow keys to navigate through the menu commands
and display the configuration screens. To display the main menu, click the Menu
button on the mouse toolbar or press the Menu button on the front panel or remote
control.
Navigating through dialog screens
Each dialog screen includes various options and buttons as seen in Figure 7 on page
19. The frame surrounding an option or button indicates that this option (or button) is
currently selected.
Use the mouse to select any option or button on the screen. You can also use the
directional arrow buttons (Up, Down, Left, or Right) to navigate through the options.
Changes to screen settings can be entered in various ways as shown in
page 19.
18 TruVision DVR 30 User Manual
Table 9 on
Page 23
Chapter 3: Operating instructions
Saving your changes
Closing a screen, either by clicking the X button at the top right corner or by rightclicking, automatically saves and applies your changes. You cannot cancel or undo
any changes you have entered in a dialog screen.
Figure 7: Cameras menu
Table 9: Field entry types
Type Description
List box Provides more than two values for the option. Only one of them can be
selected. Click the scroll arrows at the right-hand side of the box to
scroll through the possible values. You can also use the Up or Down
Arrow buttons to select a value.
Edit box Lets you to enter characters into the settings, such as camera name.
Enter characters into an edit box through the virtual keyboard. See
Using the virtual keyboard” below for more information.
“
Button Triggers a special function or allows you to display a new screen. For
example, click the Setup button to display the setup screen.
Using the virtual keyboard
The virtual keyboard allows you to enter a full range of alphanumeric characters,
such as camera name, through a virtual keyboard as shown in Figure 8 on page 20.
The virtual keyboard automatically displays when entering values in an edit box field.
TruVision DVR 30 User Manual 19
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Chapter 3: Operating instructions
You can use the front panel, IR remote control, or USB mouse to enter characters with
the virtual keyboard.
Figure 8: Virtual keyboard
To enter characters in an edit box:
1. Highlight the edit box.
2. Click the mouse within the action frame (or press Enter in the front panel or
remote control) to display the virtual keyboard.
3. Select the characters required.
4. When finished, click OK on the virtual keyboard to close the keyboard.
Exiting the main menu
Click Esc on the mouse toolbar (or right-click) or press Esc on the front panel or
remote control to exit the main menu and return to live mode.
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Chapter 3: Operating instructions
TruVision DVR 30 User Manual 21
Page 26
Page 27
Chapter 4
Basic operation
Summary
This chapter describes the basic operation of the TVR 30 such as how to turn on the
unit, log on, control a PTZ camera, play back video, and archive recorded video files.
Content
Turning on the TVR 30 24
Live mode 24
Viewing in full screen 25
Viewing in multiscreen 26
Spot monitor 26
Controlling the spot monitor 26
Logging on 27
Controlling a PTZ camera 27
Accessing PTZ mode 28
PTZ control buttons
Calling up a preset PTZ point 28
Exiting the PTZ control mode 30
Playing back video 30
Instant video playback 30
Searching video for playback 30
Playback controls 34
Exiting playback mode 35
Archiving recorded files 35
Using Quick Archive in live mode 35
Using the Archive screen in live mode 36
Archiving a video segment in playback mode 37
Using the DVR player 38
Logging off 39
Turning off the TVR 30 39
28
TruVision DVR 30 User Manual 23
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Chapter 4: Basic operation
Turning on the TVR 30
Before turning the TVR 30 power on, connect at least one monitor to the main video
out or the VGA interface. Otherwise, you will not be able to see the user interface and
operate the device. Use the power switch on the back panel to turn on the unit.
Live mode
The TVR 30 automatically enters into live mode once powered on. Live mode refers to
the mode in which the TVR 30 displays live video from cameras. The TVR 30 on-screen
display presents information such as the camera title, the current operating mode,
and the date and time information as shown in Figure 9 below.
Figure 9: On screen display
1
2
1. Camera title
2. Mouse toolbar
24 TruVision DVR 30 User Manual
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Chapter 4: Basic operation
Note: To move the camera title to a different position, left-click the mouse on the
date/time, and then select a new position while in live mode.
Right-click mouse menu
Right-click with the mouse to display the right-click mouse menu.
Figure 10: Right-click mouse menu
The follow options are available:
• Menu
• Display
• Live
• Sequence
• Search
• Archive
• PTZ
• Playback
• Escape
• Hide Panel
Viewing in full screen
Press a numeric button to switch to the corresponding camera display. For example,
press 2 to view camera 2.
TruVision DVR 30 User Manual 25
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Chapter 4: Basic operation
Viewing in multiscreen
Use the Display button on the front panel to cycle through different display formats.
Figure 11 below displays the multiscreen formats available as defaults.
Figure 11: Display formats
12
5
6
9
10
1
13
1516
14
2 x 2
34
2 x 22 x 22 x 2
1
4
3
2
5
6
987
3 x 33 x 3
78
8910
1112
14
13
1615
1112
1234
5
9101112
876
16151413
4 x 4
Spot monitor
To connect the spot monitor:
1. Connect the spot monitor to the Spot video out port on the back panel using a
composite cable.
2. While in live mode, press and hold a numeric key for two seconds on the front
panel or remote control.
3. The spot monitor displays the corresponding camera in full screen.
The spot monitor only supports full screen mode.
Note: Make sure that there is video signal input. Otherwise the spot monitor will only
show a blank screen.
Controlling the spot monitor
Press and hold a numeric button for two seconds to display the corresponding
camera in full screen. Additionally, press and hold the SEQ button (on the front panel
or remote control) to initiate sequence mode on the spot monitor. Alternatively, click
26 TruVision DVR 30 User Manual
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Chapter 4: Basic operation
the Monitor button on the mouse toolbar to toggle to the spot monitor function, and
then click the Sequence button to begin sequence, as shown in Figure 12 below.
Figure 12: Spot monitor function
Logging on
The TVR 30 is shipped with a predefined user for the system administrator. The
default system administrator logon uses “admin” as a user name with a password of
1234. You can modify the admin password but not the admin user name. UTC Fire &
Security recommends that you change the admin password once you have
completed the installation and setup to protect against unauthorized access. The
seven predefined standard users are labeled User1 to User7 with a default password
of 4321 and level 4 access. The administrator can customize these users and define
their privileges. For more information, see “Managing users” on page 51”.
To log on to the TVR 30 user interface:
1. Click Menu.
2. Select a user in the Account field.
3. Use the mouse or the Down Arrow button to select the Password field.
4. Enter the corresponding password.
5. Click Confirm to enter the main menu.
Controlling a PTZ camera
PTZ mode lets you to control the PTZ operation of the cameras using a TVR 30 PTZ
interface. You can control PTZ cameras using the buttons on the front panel and IR
remote control or by using the PTZ control icons on the mouse toolbar. To enter PTZ
mode, you must have PTZ control access privileges.
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Note: The TVR 30’s support for Digiplex (GE RS-422) is limited. As a result, you may not
be able to control Digiplex domes with a multiplexer unless the camera’s output
connects to the input of a keypad.
Accessing PTZ mode
To access PTZ mode, select a camera using the numeric buttons (on the front panel,
remote control, or the mouse toolbar). Click PTZ in the mouse toolbar or press the PTZ
button on the front panel or remote control. The PTZ control interface displays as
shown in Figure 13 below.
Note: You can only access the PTZ control interface while in live mode.
Figure 13: PTZ control interface
PTZ control buttons
When you enter PTZ mode, the PTZ control interface displays. In PTZ mode, the
numeric buttons control additional PTZ functions. Table 10 below lists the front panel
keys and their PTZ control functions.
Table 10: Front panel PTZ control function
Front panel key
8-channel 16-channel
8 8 Zooms out
5 16 Zooms in
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Front panel key
8-channel 16-channel
4 15 Focuses near
7 7 Focuses far
6 6 Closes iris
3 14 Opens iris
Enter Enter Auto focus/iris
Esc Esc Exits PTZ mode
1 1 Enter Preset Dialog
PTZ control
Calling up a preset PTZ point
To call up a preset PTZ point:
1. Click on a camera in the mouse toolbar or use the numeric buttons to select a
camera.
2. Click the PTZ icon in the mouse toolbar or press the PTZ button to display the PTZ
control as shown in the figure below.
3. Click the Preset icon (or press 1 on the front panel or remote control) to access the
Set/Go Preset function as shown in the figure below.
4. Enter a preset number.
5. Click Go Preset. The selected camera adjusts to the settings of that preset
number.
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6. You can also enter a number and click Run Tour (only supported by the GE RS-485
protocol).
Exiting the PTZ control mode
Press Esc to exit the PTZ control mode and return to live mode.
Playing back video
The TVR 30 allows you to play back recorded video. This section describes the
features and methods in playing back video.
There are several ways to play back recorded video:
Instant playback. Play back instantly, starting from the last recorded minute in live
mode.
Searched video playback. Play back video starting from a specific date and time.
Instant video playback
To play back video instantly, press the Play button on the front panel, remote control,
or mouse toolbar. The TVR 30 plays back recorded video from the selected camera
starting from the last recorded minute in live mode.
Searching video for playback
The TVR 30 lets you search and play back recorded video based on the following
search criteria:
• Date and time
• Events
• Text (if a POS machine is connected)
While in live or playback mode, click Search to display the Search menu as shown in
Figure 14 on page 31.
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Figure 14: Search menu
To search for recorded video by date and time:
1. Click Search to display the Search screen.
2. Enter a start date and time in the Go To field.
3. Click Play Data. Recorded video will begin to play back starting from the specified
date and time.
To search for recorded video using the Calendar Mode:
1. Click Search to display the Search screen.
2. Click Calendar Mode. The Calendar Mode screen displays as shown in the figure
below.
3. Select a date from the Calendar.
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Click on a date or use directional arrow keys to select a date. Dates that appear in
italics and underlined indicate recorded video available for that day. Days
highlighted in gray indicate that the days are within the start and end time of the
database. Days not highlighted indicate that the days are beyond the start and
end time of the database.
4. Select a start time using the timeline.
The timeline displays a 24-hour period for the specified date. Yellow areas
indicate normal recorded video. Red areas indicate events that occurred that day.
You can click anywhere in the timeline to specify a start time for the video you
want to play back. If you are using the front panel or remote control keys,
highlight the From/End option and press Enter to move the marker at the start or
end points of the video segment.
If using the front panel or the remote control to navigate through the Calendar
Mode, use the Select fields to specify a start date and time.
5. Click Play Data to begin playback.
To search for recorded video by events:
1. Click Search to display the Search screen.
2. In the Choose Camera box, select the cameras you want to use in your search.
You can select more than one camera or all cameras.
3. Click Event List to display the Event List screen.
4. Click an event from the Event List to play video.
Searching for recorded video by POS text
The TVR 30 lets you to search for video based on text data from a point-of-sale (POS)
device connected to the unit. You can search using any of these methods:
• By text
• By numeric value
• By date and time
• By camera
Text. When searching by text, you can search for video with data containing the
exception string defined using the setup menu. You can also enter two word strings
and search for video with data containing either one of the word strings or both of
the word strings. Alternatively, you can specify only one word string.
Value. When searching by value, you can enter two numeric values to specify a
range. You can search for videos with data containing values within or outside the
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specified range. Additionally, you can enter a single value and search for videos with
data containing values less than, equal to, or greater than that value.
Date/Time. When searching for video based on POS data, you can narrow your
search by specifying a date and time range.
Camera. When searching for video based on POS data, you can narrow your search
by specifying a camera.
To search for recorded video by POS text:
1. Click Search to display the Search screen.
2. Click POS Data Search. The POS Data Search screen displays as shown in the
figure below.
3. Specify your search criteria.
Before entering any search criteria, highlight the search type field and specify
how you want the search criteria to be handled. For example, if searching for data
containing the text words “sale” and “charge,” highlight the Text Search field and
select the AND option. Then enter the search words in the Text fields, one word for
each field. When specifying a numeric value range, enter the lower number in the
Lower Bound field and the higher number in the Upper Bound field.
4. Click POS Search Result to display your search results.
5. Click a search result to play back the resulting video.
Note: Make sure the Transaction Overlay (POS) box in the Display screen is set to
include playback.
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Playback controls
When viewing recorded video, several options are available to control playback. You
can control playback using the front panel, the mouse toolbar (as shown in Figure 15
below), or the remote control.
Note: Playback control on the mouse toolbar automatically hides if there is no mouse
activity for more than five seconds. The playback toolbar reappears when you move
the pointer over the toolbar.
Figure 15: Playback controls
Playback control options
Option Description
Play reverse Plays video backwards at a speed based on how many times you press the
key. Press once to play video 1x, twice for 2x, etc. Speeds include: 1x, 2x, 4x,
8x, 16x, and 32x.
Pause Pauses the video playback.
Play forward Plays video forward at a speed based on how many times you press the key.
Press once to play video 1x, twice for 2x, etc. Speeds include: 1x, 2x, 4x, 8x,
16x, and 32x.
When video is paused, use the left or right button to jump back to the previous frame
or forward to the next frame.
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Exiting playback mode
To exit playback mode, press Live or click the Live button on the mouse toolbar.
Archiving recorded files
Archive recorded files using an external device. There are two ways to archive
recorded files:
Quick Archive. Quick archive lets you archive recorded files quickly by using the
Archive button on the front panel and remote control.
Archive screen. Use the Archive screen (shown in Figure 16 below) to specify
archiving settings such as date range, events, and data type.
Note: You can archive up to 8 GB with a USB drive that is formatted to FAT 32.
Figure 16: Archive screen
Using Quick Archive in live mode
To archive recorded video using Quick Archive while in live mode:
1. Insert the backup device.
If using a USB memory drive, insert the device into the USB port on the front
panel. If using a digital video disc (DVD), insert the disc into the DVD drive. If both
media are found in the TVR 30, the USB device takes precedence over the DVD.
2. Press the Archive button on the front panel or the remote control. The Quick
Archive hint screen displays as shown in the figure below.
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3. Click Quick Archive to begin archiving.
The TVR 30 archives the latest recorded video onto the backup device until the
medium is filled to its capacity or all video found in the unit have been exported.
Using the Archive screen in live mode
To archive recorded video using the Archive screen in live mode:
1. Insert the backup device.
If using a USB memory drive, insert the device into the USB port on the front
panel. If using a digital video disc (DVD), insert the disc into the DVD drive. If both
media are found in the TVR 30, the USB device takes precedence over the DVD.
2. Press the Archive button on the front panel, or remote control, or click Archive in
the mouse toolbar.
3. Press Enter to display the Archive screen.
4. Select the cameras you want for archive.
5. Specify a date and time range you want for archive.
6. Select a data type.
Use the Data Type option to select one of the following:
Normal. Archive normal video only.
Event. Archive event video only.
Both. Archive both normal and event video types.
7. Select the events you want to archive, if required.
a. Select the Choose Events option.
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This option is only enabled if you select Event as the data type. A list of events
displays on the Event List screen.
b. Click an event in this screen to be archived.
You can click additional events you want to archive.
Note: When archiving a motion event, the DVR archives the motion event for the
selected camera as well as post-event video from all other cameras. The duration
of the post-event video is based on the value you specified on the Post-Alarm
Seconds option in the Alarms screen.
8. Select a file format.
Use the Format option to specify whether to export to an original, DRV or AVI file
type. Selecting the original format results in faster archiving of large amounts of
video compared to the DRV format.
Although selecting the original format results in faster archiving, you cannot
select which camera to archive. The system archives all the data in the DVR. In
addition, when specifying a time range to archive, selecting the original file format
results in the exporting of video clips that include the specified time range, but
may not be contained in a single file.
The DVR identifies a video clip when the clip reaches 20 MB in size. If you select
the original file format and specify a time range with both the start and end times
falling in the middle of two video files, both video files are archived.
9. Select Yes for the Begin Export option to start archiving.
Note: The Watermark box is always set to On.
Archiving a video segment in playback mode
While playing back recorded video, you can mark a video segment to archive.
To mark and archive a video segment:
1. Play back recorded video.
See “
Playing back video” on page 30 for more information.
2. Press Archive to mark the start time of the video segment you want to archive.
3. Press Archive again to mark the end time of the video segment you want to
archive.
This segment is then archived to the media.
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Using the DVR player
Use the DVR player to view video clips archived from the TVR 30 on any PC. The DVR
player is automatically included when archiving data from the device. When you
insert the backup media into the PC, the DVR player automatically runs.
Note: If your PC is running on Windows Vista or Windows 7, the DVR player may not
automatically launch. If so, open the backup media by double-clicking the device
drive letter, and then launching the DVR_Player file located in the Player folder.
Figure 17: DVR player
To view archived video using the DVR player:
1. Launch the DVR player.
2. Click Play to display the Data List dialog box.
The Data List dialog box displays a list of all archived video. If you don’t see a list,
click Open and browse for the folder containing your archived video.
3. Select an event, and then click Playback to display the Playback screen.
You can select the start time and cameras from which to play video.
4. Click OK to play back video.
To verify that the video has not been altered, select an event, and then click Verify in
the Data List dialog box. The Playback screen displays. If the Status Log reports a
value of Good Signature, then the video has not been altered.
To play back a local file previously saved from the DVR, click Local Playback in the
Playback screen, and then click Open to browse for the local file.
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Logging off
There are two ways to log off. You can:
• Log off manually by pressing Esc while in live mode
— or —
• Automatically log off from live or menu mode when no buttons are pressed for
five minutes
Turning off the TVR 30
To avoiding potentially damaging the TVR 30, use the proper method to turn off the
unit.
To turn off or restart the unit:
1. Display the main menu.
2. Select System to display the System screen.
3. Select Shutdown. The Shutdown screen displays.
4. Select Restart to restart the unit or Shutdown to turn off the unit.
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Chapter 5
Using the Web browser
Summary
This chapter describes how you can use the Web browser interface to configure the
device, search and play back recorded video, and control a PTZ camera. You can also
specify settings on the Web browser interface to optimize video playback and
recording performance when operating in a low or limited bandwidth environment.
Content
Overview 42
Windows Vista and 7 users 43
Browser connections 44
Using the Web browser to configure the device 44
Searching and playing recorded video 45
Using the mouse to zoom in or out 45
Live dual streaming 45
Bandwidth throttle management
Controlling a PTZ camera in the Web browser 46
Exporting Video Clips 47
To play the clip 48
46
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Overview
The TVR 30 Web browser lets you view, record, and play back videos as well as
manage all aspects of the TVR 30 from any PC with Internet access. The browser’s
easy-to-use controls give you quick access to all TVR 30 functions.
To access the TVR 30, open a Web browser and enter the IP address assigned to the
TVR 30 as a Web address. In the log on screen, enter the default user ID and
password.
User ID: admin
Password: 1234
The Web browser uses HTTP Port 80.
Figure 18: Web browser interface
678
Table 11: Web browser interface features and controls
Item Name Description
1
2
3
4
5
1 Display and audio settings Enable audio. Record live video. Specify viewer layout.
2 Camera View video from the selected camera.
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Item Name Description
3 Bandwidth control switch (Dual
Streaming)
4 PTZ controls Control PTZ for the currently selected camera. Only
5 Viewer View live or playback video.
6 Zoom Zoom in or out on video.
7 Download DVR player Download the DVR player.
8 Function Lets you do the following:
Toggle between Bandwidth settings and Live Dual
Streaming. By default the Bandwidth settings are enabled.
Bandwidth settings refer to the number of video frames
sent across the network. For example, select High for all
data or select Low for partial data. Switching to Live Dual
Streaming uses a second video data stream (less data size)
that is sent over the network. This is ideal for lower
bandwidth networks. For more information, see “
streaming”
displays if PTZ control is available for the selected camera
(indicated by a PTZ icon). You can drag this panel
anywhere on the screen.
• View live video
• Play back video
• Display the configuration screen
on page 45.
Live dual
• Search for recorded video
• Take an image snapshot (saves image file to Desktop)
• Set the aspect ratio
• Check the hard drive health status
Windows Vista and 7 users
Internet Explorer for Windows Vista and Windows 7 operating systems have
increased security measures to protect your PC from any malicious software being
installed. When using the TVR 30 Web browser interface, you can install ActiveX
controls to connect and view video using Internet Explorer. However, you cannot
download data, such as video, images, and the DVR player due to the increased
security measure.
To have complete functionality of the Web browser interface and the DVR player with
Windows Vista and Windows 7, do the following:
• Run the Browser interface and the DVR player application as an administrator in
your workstation
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• Add the DVR’s IP address to your browser’s list of trusted sites
To add the DVR’s IP address to Internet Explorer’s list of trusted sites:
1. Open Internet Explorer.
2. Click Tools, and then Internet Options.
3. Click the Security tab, and then select the Trusted sites icon.
4. Click the Sites button.
5. Clear the “Require server verification (https:) for all sites in this zone” box.
6. Enter the IP address in the “Add this website to the zone” field.
7. Click Add, and then click Close.
8. Click OK in the Internet Options dialog screen.
9. Connect to the TVR 30 for full browser functionality.
Browser connections
The Web browser interface lets you connect to the TVR 30 up to five times
simultaneously. With each connection, you can view up to 16 cameras (streams). You
can only view video from one camera for any additional connection to the device.
Using the Web browser to configure the device
Click the Configuration button to display the configuration screen. The configuration
screen lets you configure:
• Camera settings including motion detection, PTZ controls, video image, covert
camera, and camera title
• Recording settings including recording schedule and recording quality
• Alarm settings including alert notifications, audio alerts, prealarm, and post-alarm
seconds
• Display options including resolution and sequencing
• Network settings including bandwidth throttle, e-mail, DDNS, and UPnP setup
• System settings including system date and time, audio, unit name, RS-485, RS232, language, and hard drive setup
The configuration screen also lets you view the unit’s information.
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Searching and playing recorded video
To search for and play back recorded video, click the Playback button. The Playback
screen displays. Select the camera, date and time from which you want to play back
video, and then click Start. Video is played back at the viewer. Use the playback
control bar to forward, reverse, or pause playback video.
You can also search for video by events or text. Click the Search button to display the
Event List screen. Select the appropriate tab and enter your search criteria. The Event
List screen also lets you download results to your PC as DRV files.
Using the mouse to zoom in or out
During live or playback mode, you can use the mouse to quickly zoom in on a video
image. To zoom in, right-click on a video tile, then use the scroll wheel to zoom in or
out. When a video image is zoomed in, you can drag the video image to pan out to
different areas.
Live dual streaming
The Live Dual Streaming function lets you view video from up to 16 cameras on the
Web browser interface while on a lower bandwidth network. This feature utilizes a
second and smaller video data stream that is sent over the network. Click on the
Bandwidth Control Switch button (shown in Figure 19 on page 46) in the Web browser
interface and select the appropriate bandwidth setting to enable dual streaming.
Predefined bandwidth settings (for the second stream) in the browser include:
• 768 kbps
• 576 kbps
• 384 kbps
• 192 kbps
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Figure 19: Bandwidth control switch
Bandwidth throttle management
The Bandwidth Throttle Management function lets you throttle the amount of
network data sent from the DVR to a client. This function is helpful for networks that
have predefined bandwidth limits. This feature lets you control the TVR 30 in a
network-sensitive environment and prohibits the TVR 30 from sending a large
amount of network data that can potentially disrupt the network. To configure
bandwidth throttle, see “Advanced IP settings” on page 66.
Both live dual streaming and bandwidth throttle management can be used
simultaneously or individually. For example, if you display live video in the Web
browser with the bandwidth throttle management feature enabled, the video update
rate is lower, as network video data is sent in shorter, controlled amounts. However, if
live dual streaming is enabled, then the video quality increases, since the second
stream can be reduced to meet the bandwidth throttle settings, which results in a
higher video update rate.
Controlling a PTZ camera in the Web browser
The Web browser interface lets you control the PTZ functions of a camera. Cameras
with PTZ capabilities are marked with a PTZ icon (as shown in Figure 20 on page 47).
Click on a PTZ camera to display the PTZ controls.
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Figure 20: PTZ camera in Web browser
Exporting Video Clips
This section explains how to export video using Internet Explorer. The videos export
as a .drv file type and the DVR Player must be used to view them. When providing
videos to law enforcement, the DVR Player will be provided on the CD along with the
video clip(s).
1. Establish the start and stop times of the video clip you wish to export, write them
down.
2. Re-open the playback window by clicking on the “playback” button, this time
choose “download”.
3. Name the file, select the camera(s), and set the start and stop times. Take note of
the filepath.
4. Export the file, you should see a progress window that closes when the export is
complete.
5. Browse to the saved folder on your PC. There you will find a sub folder called “DVR
Player” as well as the .drv file that you exported.
6. Copy and paste the .drv file into the DVR Player folder, that way you will always
have a copy of the clip that won’t be overwritten on the DVR
7. Open the DVR Player folder and make sure that the .drv file is there. You can place
multiple .drv files there if you wish.
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8. Delete any other .drv files in that folder that you don’t want included on the CD
9. Go back one level to see the DVR Player folder as a single entity
10. Insert a CD into the drive on your PC, don’t use the wizard that opens by default.
11. Right click on the DVR Player folder, copy and paste it onto the CD drive.
12. A balloon pops up saying you have files waiting to be written to the CD, click in the
balloon.
13. Click on burn files to CD, click finish.
To play the clip
1. Open the DVR Player folder from the CD.
2. Double click the .exe file and the DVR Player opens.
3. Click the play button and the selection window opens.
4. Click “Open”, select the CD drive and the DVR Player folder, click OK, you will see
your clip highlighted in the window.
5. Click playback, then OK in the next window. The clip begins to play, you can
double click it to make it full screen.
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Chapter 6
Advanced setup
Summary
This chapter covers the advanced setup of your TVR 30. Advanced setup lets you
define your users and access privileges, specify display options, and network
configuration. Only users with appropriate access privileges can define and modify
advanced configurations.
Content
Managing users 51
Customizing a user 51
Enabling password 53
Defining access privileges 53
Configuring cameras 54
Motion detection alarm 55
Assigning PTZ protocol 56
Adjusting video image
Assigning a camera name 58
69
Camera title display 69
Unit name display 69
Dwell time 70
Sequence order 70
Event display 70
POS transaction display 71
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Managing users
The TVR 30 is shipped with one predefined user for the system administrator and
seven predefined standard users. The default system administrator logon uses admin
as the account name with a default password of 1234. You can modify the admin
password but not the admin user name. The seven predefined standard users are
labeled User1 to User7 with a default password of 4321 and level 4 access. The
administrator can customize the seven standard users and define their privileges.
Use the Users screen (shown in Figure 21 below) to manage users.
Note: When accessing the main menu for the first time, the system lets you pick
either an admin user or a regular user (Level 4 privilege) by default. If you select User
4, enter the initial default password of 4321.
Figure 21: Users screen
Customizing a user
Only the system administrator can customize a user. Customizing a user includes
changing the user name, password, and access privileges on the User screen (shown
in Figure 22 on page 52). All seven standard users can be customized for the TVR 30.
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Figure 22: User screen
To customize a user:
1. Select Users on the main menu to display the Users screen.
2. Click the User Setup button to display the User screen.
3. Select the user you want to customize in the Account box.
4. Click Mod in the Account box to display the virtual keyboard.
5. Enter a new user name and click OK to return to the User screen. User names are
case-sensitive.
6. Click Mod in the Password box to display the virtual keyboard as shown in the
figure below.
7. Enter a new password for the account.
Note: You can only enter numerals for passwords.
8. Click OK to return to the User screen.
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9. Select an access privilege for the user in the Privilege box.
10. Click Confirm to save your changes.
Enabling password
The Enable Password option determines whether or not users must enter their
passwords to display the main menu and functions. To enable this option, click Users
on the main menu to display the Users screen. Select On in the Enable Password box.
Defining access privileges
The Privileges screen (shown in Figure 23 on page 54) lets you assign access levels to
various functions or privileges of the TVR 30. Access levels range from level 1 (lowest)
to level 8 (highest). Additionally, setting an access level to "Anyone" allows anyone to
access the function, regardless of their assigned access privileges. Table 12 below
provides a list of functions and privileges available in the TVR 30.
Note: You cannot change the access level of the admin account.
Table 12: Function or privilege descriptions
Privilege Description
PLAY/SEARCH Search and play back recorded video
COVERT CAMERA View and configure covert camera settings
PTZ CONTROL Display and use the PTZ controls of a camera
SPOT MONITOR Access the spot monitor
ARCHIVE Archive recorded video
MAIN MENU Display the main menu
CAMERA Configure camera settings
RECORDING Configure recording settings
EVENT Configure event settings
USERS Specify user settings
NETWORK Configure network settings
DISPLAY Configure display settings
SYSTEM Configure system settings
INFORMATION Display system information
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Figure 23: Privileges screen
To assign access levels to privileges:
1. Click Users on the main menu to display the Users screen.
2. Click the Privileges Setup button to display the Privileges screen.
The Privileges screen displays a list of all privileges or operating functions for the
TVR 30 and the current access level of each.
3. Select an access level for each of the privilege using the drop-down list.
Configuring cameras
This section describes how to configure your cameras using the Cameras screen
(shown in Figure 24 on page 55). For each camera, you can configure the following
camera settings:
• Motion detection alarm
• PTZ controls
• Display properties
• Covert Camera
• Camera title (name)
Changes made in the Cameras screen apply only to the selected camera in the
Current Camera box. To copy a camera’s configuration settings to another camera,
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click Copy Settings. Settings copied include motion, PTZ, and video adjustment
settings. Copied settings do not include the camera title and covert camera.
Figure 24: Cameras screen
Motion detection alarm
A motion detection alarm is an alarm that is triggered when a camera detects motion.
The TVR 30 can be configured to display an on-screen alert icon and sound an alarm
tone. The TVR 30 lets you define the area on screen where the motion is detected, the
level of sensitivity to motion, the schedule, and the target size.
To define a motion detection alarm:
1. Click Cameras on the main menu to display the Cameras screen.
2. In the Current Camera box, select the camera for which you want to define a
motion detection alarm .
3. Click the Motion Detection Setup button to display the Motion Detection screen.
4. In the Motion Detection box, select the schedule of when you want motion
detection to be enabled.
5. Click the Detection Area Setup button to define the motion detection area.
The system displays a grid covering the entire live view screen of the currently
selected camera as shown in the figure below. By default, motion detection is set
for the entire screen. Each green square represents a motion detection area. Click
on an area (or press Enter) to stop motion detection in that area. When only the
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desired detection areas remain, right-click, and then click Confirm to save your
settings. Press Esc to return to the main menu.
Alternatively, you can select the entire area by right-clicking, and then clicking
Select All. A grid covers the entire display screen. Click Deselect All to clear the
screen from motion detection.
6. Select a sensitivity level in the Sensitivity box.
Sensitivity level refers to the degree of pixel change in the specified area before a
motion detection alarm triggers.
Note: The Motion Detection screen also includes a motion sensitivity indicator
that lets you test (by making motions on the camera) how much motion is
required to trigger an alarm at the selected sensitivity level. A buzzer sounds off
when an alarm is triggered.
7. Select the target size in the Target Size box.
Target size refers to the minimum size of an area in which motion is detected thus
triggering a motion detection alarm.
Assigning PTZ protocol
Assign a PTZ protocol and ID to a camera to allow PTZ control of the camera while in
PTZ mode. The PTZ Setup screen lets you assign a PTZ protocol and ID to a camera.
To assign PTZ protocol and ID to a camera:
1. Click Cameras on the main menu to display the Cameras screen.
2. Click the PTZ Setup button to display the PTZ Setup screen.
3. Select a protocol in the PTZ Protocol box.
Available protocol values include:
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• None
• DSCP
• AD422
• Pelco D
• Pelco P
• JVC
• Panasonic C
• Panasonic N
• GE RS-485
• GE RS-422
• Hitron
4. Select an ID in the PTZ ID box.
Adjusting video image
In order to get the best image quality when capturing video, you may need to adjust
the video image settings, including brightness, contrast, saturation, and hue. Use the
Adjust Video screen (shown in Figure 25 below) to modify these settings.
Figure 25: Adjust Video screen
To adjust video image:
1. Click Cameras on the main menu to display the Cameras screen.
2. Click the Adjust Video Setup button to display the Adjust Video screen.
3. Make the appropriate video image adjustments.
Adjust the video image’s brightness, contrast, saturation, and hue by selecting a
level in the corresponding box.
4. If video is going to be looped out of the device, set the Termination option to Off to
avoid a double terminated video signal.
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Covert Camera
When a password is enabled on the TVR 30, the Covert Camera option will be made
available. When Covert Camera is selected for the camera, the camera's video will
not be viewed on the Main Monitor, Spot Monitor, or Browser, and cannot be archived
if the user does not have the proper privileges (see Table 12 on page 53). Instead
there will be a gray screen displayed until a user with the proper privileges has
logged in.
Assigning a camera name
Each camera can be assigned a unique camera name. If you do not assign a camera
name, a default, prenumbered camera name is applied.
To assign a camera name:
1. Click Cameras on the main menu to display the Cameras screen.
2. Click the Camera Title edit box.
A virtual keyboard displays.
3. Enter the new camera name.
You can enter up to 11 characters.
4. Click OK to exit the virtual keyboard and return to the Cameras screen.
The new camera name is displayed.
Configuring recording and schedule settings
Use the Schedule screen (shown in Figure 26 on page 59) to define how and when the
TVR 30 records video. The following options can be configured:
• Recording schedule
• Video compression
• Recording quality
Note: If video loss is detected on a camera, the unit will stop recording from that
camera.
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Figure 26: Schedule screen
Defining a recording schedule
The Scheduling screen (shown in Figure 27 below) lets you define the elements of a
schedule, such as the daytime, nighttime, and weekend ranges.
Figure 27: Scheduling screen
To define schedule ranges:
1. Click Schedule on the main menu to display the Schedule screen.
2. Click Scheduling Setup to display the Scheduling screen.
3. Select the daytime range using the Daytime Begin and Daytime End boxes.
4. Select the nighttime range using the Nighttime Begin and Nighttime End boxes.
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5. Select On in the Weekend Schedule box to enable weekend schedule.
6. Select the weekend range using the Weekend Begin and Weekend End boxes.
Note: Weekend schedule takes precedence if overlapping on a weekday.
Configuring recording compression
To configure recording compression:
1. Click Schedule on the main menu to display the Schedule screen.
2. Click Compression Setup to display the Compression screen.
3. Select a resolution in the Resolution box.
4. Select a format in the Format box.
The resulting recording frame rate is automatically populated based on what you
selected in the Resolution and Format box in the Total Rec FPS box.
5. Close the screen to save your settings.
Defining recording quality
To define the quality of your recording, click Schedule on the main menu to display
the Schedule screen. Then select a recording quality in the Quality/FPS box. The
quality is set to Normal Quality by default. Each camera’s FPS is calculated using the
total PPS divided by the total number of cameras.
Recording quality values include:
• Expert Mode
• Best Quality
• Normal Quality
• Low Quality
• Event Only
• Rec Wizard
• 512K ADSL
• 256K ADSL
• 128K ADSL
Rec wizard
The Rec Wizard screen (show in Figure 28 on page 61) provides a faster method of
determining the recording resolution and quality based on the number of recording
days and the recording schedule. Alternatively, you can select the recording
resolution and quality to determine the recording schedule.
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Note: The Record At Weekend command is unavailable if the Weekend Schedule box
in the Schedule screen is set to No.
Figure 28: Rec Wizard screen
To use the Rec Wizard screen:
1. Click Schedule on the main menu to display the Schedule screen.
2. Select Rec Wizard in the Quality/FPS box.
The Rec Wizard command becomes available.
3. Click Rec Wizard to display the Rec Wizard screen.
4. Select your recording settings.
5. Close the screen to save your settings.
In the Rec Wizard screen, select the number of recording days in the Recording Days
box and whether to enable recording in daytime, nighttime, and weekends in the
corresponding boxes. The Average FPS and Average Quality boxes are automatically
populated based on the settings you specified and on the hard drive capacity. You
can also select a frame rate and recording quality at which the screen automatically
populates the number of recording days and scheduling commands.
Expert modes
The Expert Modes screen (shown in Figure 29 on page 62) lets you customize the
resolution and recording quality based on the schedule and event conditions on a per
camera basis. You can set the resolution and recording quality in normal and event
conditions based on the recording schedule.
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Figure 29: Expert Mode screen
To use the Expert Modes screen:
1. Click Schedule on the main menu to display the Schedule screen.
2. Select Expert Mode in the Quality/FPS box. The Expert Mode command becomes
available.
3. Click Expert Mode to display the Expert Modes screen.
4. In the Current Camera box, select the camera you want to configure.
5. Select your recording settings in the corresponding boxes.
Use the Normal FPS and Normal Quality boxes to select the recording resolution and
quality under normal conditions. Use the Event FPS and Event Quality boxes to select
the recording resolution and quality under event conditions.
Alarm settings
Use the Alarms screen (shown in Figure 30 on page 63) to define how the TVR 30
handles alarms. Configurable settings include:
• Remote alert
• Alarm buzzer
• Alarm input and output
• Prealarm and post-alarm seconds
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Figure 30: Alarms screen
Configuring remote alert
The TVR 30 can send alarm notifications to a remote PC using compatible monitoring
software. Use the Remote Alert screen to define settings that allow the TVR 30 to
communicate with the remote PC and to enable this feature.
In addition, the DVR sends a signal to the remote PC every two minutes to indicate
that the DVR is still active.
To configure remote alert:
1. Click Alarms on the main menu to display the Alarms screen.
2. Click Remote Alert Setup to display the Remote Alert screen.
3. Select an alert set.
4. Select On in the Alert Notification box to enable alert notification to the remote PC.
5. Enter the PC’s IP address in the Alert IP edit box.
6. Enter the PC’s port in the Alert Port box.
Enabling the alarm buzzer
In the Alarms screen, select On in the Buzzer box to enable alarm buzzer. An audible
sound is emitted when an alarm is triggered.
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Camera alarm settings
Use the Camera Setting screen to define camera alarm settings.
To define camera alarm settings:
1. Click Alarms on the main menu to display the Alarms screen.
2. Click Camera Setting Setup to display the Camera Setting screen.
3. Select a camera in the Current Camera box.
4. Select an alarm input in the Alarm Input box.
5. Select an output in the Relay Output box.
6. Select On in the Video Detection box to detect video loss.
7. Select an Event Trigger Preset for that camera (mapped in the PTZ menu).
8. You can also copy these settings to other cameras.
Prealarm and post alarm seconds
In the Prealarm box, enter the prealarm seconds. The prealarm option defines the
number of seconds recorded before a motion or external alarm is triggered and
includes the alarm data.
In the Post-Alarm box, enter the post alarm seconds. The post alarm option defines
the number of seconds recorded after a motion or external alarm is triggered and
includes the alarm data.
Network settings
Accessing the TVR 30 remotely through a network requires that you define certain
network settings. Use the Network screen (shown in
the network settings of the TVR 30, including:
• Ethernet settings
• IP settings
• E-mail notification settings
Figure 31 on page 65) to define
• Syncing the TVR 30 time with the network
• DDNS settings (Dynamic Domain Name Service)
• UPnP settings (Universal Plug and Play)
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Figure 31: Network screen
Ethernet settings
Use the Ethernet Setting screen (shown in Figure 32 below) to configure standard
Ethernet settings. Click Ethernet Setting Setup in the Network screen to access the
Ethernet Setting screen.
Figure 32: Ethernet Setting screen
To define Ethernet settings:
1. Click Network on the main menu to display the Network screen.
2. Click Ethernet Setting Setup to display the Ethernet Setting screen.
3. Select an Ethernet type.
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4. Select On in the DHCP box to enable DHCP (Dynamic Host Configuration Protocol)
if the network automatically supplies an IP address. Otherwise, select Off in the
DHCP box and continue with steps 5 through 9.
5. Enter the network’s dynamic IP address in the IP edit box.
6. Enter the subnet mask in the Subnet Mask edit box.
7. Enter the gateway IP address in the Gateway edit box.
8. Enter the DNS IP address in the DNS edit box.
9. Enter the secondary DNS IP address box in the DNS2 edit box, if required.
Advanced IP settings
Use the IP Advanced screen to define the connection port and bandwidth throttle
used for the Web browser. Bandwidth throttle lets you throttle the amount of network
data from the DVR to a client. Predefined bandwidth throttle settings include:
• 192 kbps
• 384 kbps
• 768 kbps
• 960 kbps
For more information in Bandwidth Throttle Management, see “Bandwidth throttle
management” on page 46.
E-mail settings
The TVR 30 has the option to send e-mail notifications of alarm events through the
network. Use the Email Setting screen (shown in
the e-mail settings.
Figure 33 on page 67) to configure
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Figure 33: Email Setting screen
To define e-mail settings:
1. Click Network on the main menu to display the Network screen.
2. Click Email Setting Setup to display the Email Setting screen.
3. Enter the e-mail address to whom the notification is sent in the Email Address edit
box.
4. Enter the e-mail server of the e-mail account from whom the notification is sent in
the Email Server edit box.
5. Enter the e-mail port number of the e-mail account from whom the notification is
sent in the Email Port edit box.
6. Enter the e-mail address of the e-mail account from whom the notification is sent
in the Account edit box.
7. Enter the password of the e-mail account from whom the notification is sent in
the Password edit box.
8. Select On in the Use SSL Connection to enable the SSL connection.
9. Select On in the Event Notification to enable e-mail notification.
If this option is enabled, any motion, video loss, or alarm events will trigger an
e-mail notification of these events.
10. Select On in the Event Attachment to allow attachments in the e-mail notification.
Attachments will be an .avi video clip of the event.
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DDNS settings
The DDNS function lets you define the device’s domain name for access through a
Web browser. Use the DDNS Setting screen to define the settings for the DDNS
function.
The domain name format is http://(DNS name).ddns-tvr.net.
To define the DDNS settings:
1. Click Network on the main menu to display the Network screen.
2. Click DDNS Setting Setup to display the DDNS Setting screen.
3. In the Use DDNS box, select On to enable the DDNS function .
4. Enter the host name. If you leave this box blank, the system generates a host
name for you.
5. Enter the port number.
6. In the Submit/Update box, select Yes to submit the DDNS information through the
network.
UPnP
If enabled, the UPnP function (Universal Plug and Play) lets a PC connect to the TVR 30
using the same local area network. To enable this function, select On in the UPnP box
in the Network screen.
Display settings
Use the Display screen to configure how information is displayed on-screen. The
following settings can be configured:
• Display format
• Camera title display
• Unit name display
• VGA resolution
• Dwell time
• Sequence order
• Event display
• POS transaction display
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To access the Display screen, click Display on the main menu.
Figure 34: Display screen
Display format
Select a display format in the Display Type box. The display format determines how
the date and time are displayed on-screen. You can select a format of one row or two
rows.
Camera title display
Select Yes in the Camera Title box to display the camera title (name) on-screen.
Unit name display
Select Yes in the Show DVR Name box to display the unit’s name on-screen.
VGA Resolution
Select from:
• 800 x 600
• 1024 x 768
• 1280 x 1024
• 720P
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Dwell time
Dwell time refers to the amount of time a camera view is displayed before moving
into a different camera view. Select a dwell time for the main monitor in the Main
Dwell Time box. Select a dwell time for the spot monitor in the Spot Dwell Time box.
Sequence order
The TVR 30 lets you configure the order of the cameras displayed in sequence mode
for both the main monitor and the spot monitor.
To configure the order of cameras:
1. Click Display on the main menu to open the Display screen.
2. Click Main Sequence Order to display the Main Sequence Order screen.
The Main Sequence Order screen displays the sequence positions and a row
listing all cameras as shown in the figure below. By default, the system orders the
cameras by camera number. Click Back to clear the last sequence position. Click
Back repeatedly to clear all positions in the sequence.
Note: To configure the sequence order for the spot monitor, click Spot Sequence
Order. The Spot Sequence Order screen displays.
3. Click the camera you want to display first from the camera row. That camera
number displays in the first sequence position.
4. Continue clicking cameras in the order you want them displayed in sequence
mode until all sequence positions are filled.
Event display
Select On in the Event Indicator box to display any alarm events on-screen.
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POS transaction display
Select an option in the Transaction Overlay box to configure the format of POS
transactions displayed on-screen.
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Chapter 7
System settings
Summary
This chapter covers how to configure the system settings of your TVR 30. System
settings lets you define the system date and time, unit name, RS-485 and RS-232
settings, upgrade, and hard drive settings. Only users with appropriate access
privileges can define and modify advanced configurations.
Content
Overview 74
System date and time 75
Daylight Saving Time 75
Audio and remote 76
RS-485 settings 76
RS-232 settings 76
Hard drive settings 76
Importing and exporting configuration settings
System log 77
Upgrading the firmware 80
77
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Chapter 7: System settings
Overview
Use the System screen (shown in Figure 35 below) to configure the following system
settings:
• System date and time
• Audio output and key beep
• Unit name and display
• RS-485 setting
• RS-232 setting
• Firmware upgrade
• Hard drive setting
• Storing and uploading configuration settings
• System log
• Shutting down the device
Click System on the main menu to access the System screen.
Figure 35: System screen
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System date and time
Configure the TVR 30 system date and time in the Date/Time screen. This screen also
lets you enable Daylight Saving Time (DST) and format the date and time displayed
on-screen.
To configure the system date and time:
1. Click System on the main menu to display the System screen.
2. Click Date/Time Setup to display the Date/Time screen.
3. Enter the current date in the Date box.
4. Enter the current time in the Time box.
5. Select a time zone in the Time Zone box.
6. Select a date format in the Date Format box.
7. Select a time format in the Time Format box.
8. Click Daylight Saving Time to display the Daylight Saving Time screen.
This screens lets you enable and configure Daylight Saving Time. For more
information, see “Daylight Saving Time” below.
Daylight Saving Time
Use the Daylight Saving Time screen (shown in Figure 36 below) to enable and
configure Daylight Saving Time. This screen lets you select when Daylight Saving Time
begins and ends.
Figure 36: Daylight Saving Time screen
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Audio and remote
Use the Audio and Remote screen to define the audio output settings and specify the
remote ID for the device. To access the Audio and Remote screen, click Audio and
Remote Setup on the System screen.
Select Live/PB in the Audio Output box to play audio during live or playback modes.
Select On in the Key Beep box to allow front panel buttons to beep when pressed.
Specifying a remote ID for the device lets you control up to 16 DVRs using a single
remote control. See “Controlling multiple DVRs with one remote control” on page 16
for more information.
RS-485 settings
Use the RS-485 Setting screen to define the settings for the RS-485 ports. Settings
defined in this screen must match the PTZ settings of the camera connected to the
RS-485 port. To access the RS-485 Setting screen, click RS-485 Setting on the System
screen.
RS-232 settings
Use the Device Setting screen to define settings for the serial port. This port is used to
connect point-of-sale (POS) devices to the TVR 30. To access the RS-232 Setting
screen, click RS-232 Setting on the System screen.
Hard drive settings
Use the Hard Drives screen to define settings for the hard drive. Table 13 on page 77
describes the commands and options available on this screen. To access the Hard
Drives screen, click Hard Drives on the System menu.
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Figure 37: Hard Drives screen
Table 13: Hard Drives screen commands and options
Commands and options Descriptions
Auto Delete Selects the number of days when the system deletes data
automatically
Overwrite Select On to automatically overwrite data when the hard drive reaches
its capacity
Disk Drives Displays the Disk Drive screen. This screen lets you add, remove, format,
and repair disk drives installed in your device. [1]
Total Storage Displays the total hard drive space
Free Capacity Displays the amount of available space in the hard drive
[1] The Repair option under Disk Drives fixes file system errors..
Importing and exporting configuration settings
Use the Configuration screen to import or export configuration settings. Click Export
Config to export the TVR 30’s configuration settings into a configuration file. Click
Import Config to import configuration settings from a file. This screen also lets you
restore the TVR 30 settings to factory defaults.
System log
The System Log screen displays your device’s information that is generated each
time your device boots up. A system log helps you diagnose your system in case of
problems. Click Archive to save the system log into a backup device.
Table 14 on page 78 describes the codes used in the system’s system log.
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Table 14: System log code descriptions
Code Value Description
Shutdown AppExit Use <ESC> + <ENTER> + <CH1> to terminate the AP
Shutdown PwrOff PwrOff
Shutdown Reboot From menu reboot
Boot PwrOn Powered On
Boot PwtFail Booted up but DVR was unexpectedly powered off
Boot Reboot Powered on via reboot
Boot ForceRst AP force DVR reset
Boot WDogRst Watchdog Reset
Boot UnknowRst Unknown Reset
ChgDate Change system date
ChgTime Change system time
DstSwitch Change DST On/Off
DstStime Change DST start time
DstEtime Change DST end time
AdminPwd Change admin password
UserPwd Change user password
Upgrade Upgrade software
Upgrade Upgrade bootload
DiskAdd Add Disk to database
DiskDel Remove Disk from database
DiskChk Repair Disk
DiskFmt Format Disk
DiskIOER Disk I/O error.
OverHeat Overheat hdd detected
CoolDown HDD temperature back to normal from overheat state
PurgeDB Normal Purge normal
PurgeDB Event Purge Event
DayStime Change day schedule start time
DayEtime Change day schedule end time
NigStime Change night schedule start time
NigEtime Change night schedule end time
WkdStime Change weekend schedule start time
WkdEtime Change weekend schedule end time
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Code Value Description
RecMode Change record mode
PresetCfg Change preset config
NormalPPS Change Normal PPS on per-channel config
NormalSiz Change Normal size on per-channel config
EventPPS Change Event PPS on per-channel config
EventSiz Change Event size on per-channel config
EventAct Change event active setting
SmtDayNum Change ezRecord day number
SmtRecDay ON/OFF Change ezRecord day schedule
SmtRecNig ON/OFF Change ezRecord night schedule
SmtRecWkd ON/OFF Change ezRecord weekend schedule
AudioRec ON/OFF Change audio record setting
Circular ON/OFF Change circular setting
EventPart Change event partition (no more available)
Export channel of data Export Record data of channel
Export_JPG channel of JPG Export JPEG Pic of channel
GUI
Playback Entry Start Playback
Playback CH XX Change Pb channel
S:XXXXXX XXXXXX Playback start time information
E:XXXXXX XXXXXX Playback stop time information
--MENU-- Menu text Log what menu user entry
--OPTION-- Option text Log what option user select
--ITEM-- Item text/Value Log what item value user change
AUTOSCAN INTDEVXX [1] Scandisk was performed
FAILSCAN INTDEVXX [1] Scandisk failed
DESELFMT INTDEVXX [1] Drive formatted
PASSSCAN INTDEVXX [1] Scandisk fixed file system errors
[1] The XX represents the SATA port number that the Hard Drive is connected to.
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Upgrading the firmware
To upgrade the firmware using the built-in interface:
1. Display the System screen.
2. Click Upgrade to display the Upgrade screen as shown in the figure below.
3. Upgrade the unit’s firmware.
Click Upgrade Firmware to upgrade the firmware through a USB flash drive. Click
Firmware Download to connect the device to a network and download the
upgrade file.
4. Click Upgrade at the prompt to reboot the TVR 30 and begin the upgrade process.
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Appendix A
Specifications and
Troubleshooting
Summary
This appendix provides specifications and troubleshooting information for the TVR 30.
Content
Product specifications 82
HDMI Compatibility List 83
HDMI Incompatibility List 84
Battery removal 84
Troubleshooting 84
Scandisk 84
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Appendix A: Specifications and Troubleshooting
Product specifications
Model TVR 30
Video compression H.264
Playback resolution D1/2CIF/CIF
Video input 16 channels, BNC (1.0 Vp-p on 75 Ω)
Main monitor 1 channel, BNC (1.0 Vp-p on 75 Ω), 1 digital display,
S-video
Spot monitor 1 channel, BNC (1.0 Vp-p on 75 Ω)
Frame rate (per channel) D1: 7.5 fps
2CIF: 15 fps
CIF: 30 fps
Audio compression ADPCM, G.726
Audio input 16 channels, line-in
Audio output 1 channel, line-out
Live Dual Streaming Yes
HDD interface 4 SATA interface, 1 DVD, 3 HDD
Communication interface 1 RJ45 10M/100M self-adaptive Ethernet Interface
1 RS-485 interface
1 RS-232 interface
USB interface 4 USB interfaces can support mouse and flash drive
VGA/HDMI interface 1 VGA interface can support resolution:
Up to 800 x 600 pixels / HDMI supports 720P
External alarm in 16
Relay output 16
Bi-directional audio Yes
Buzzer support Yes
Power supply 100 to 240 VAC
Power consumption 100 W
Operating temperature 32 to 104°F (0 to 40°C)
Relative humidity 10% to 90%
Dimensions (W x H x D) 17.3 x 3.54 x 16.3 in (440 x 90 x 413 mm)
Weight Approx. 15.42 lb. (7 kg) with 1 HDD and DVD-RW
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Appendix A: Specifications and Troubleshooting
HDMI Compatibility List*
Manufacturer Model
BenQ ET-0019-N
BenQ ET0036-B
BenQ VH374
BenQ SH3741
BenQ VH3243
Chimei TL-24V7000D
Chimei 24SH-L
Chimei DTL-637S200
Dell 2408WFPb
Haier HL19SLW2
LG 22LD350
LG 32LH30FD
LG 37LB7DF
Orion 17RTC
Panasonic TH-L37U20W
Panasonic TC-37MPK
Philips 42PFL363D/F7
Pioneer PDP-436PG
Samsung P2770FH
Samsung LN32A550P1R
Sony Bravia KDL-40S4100
Sony KLV-32U300A
Sony KLV-40W300A
ViewSonic VX2433WM
* Other monitors may have beeen added to the list since the release date of the manual. Call Technical
support for the current listing.
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Appendix A: Specifications and Troubleshooting
HDMI Incompatibility List
Manufacturer Model
Hannspree Monitor HF237
Toshiba 19AV600UZ 19AV600UZ
ViewSonic VT2230
Battery removal
The TVR 30 unit contains one 3 V Lithium battery. This battery can only be removed
by a recycling or service technician. The remote control comes with two AAA alkaline
batteries.
To remove the remote control batteries:
1. Detach the remote control’s back cover.
2. Replace the batteries with any standard AAA batteries.
3. Reattach the cover.
4. Dispose of the batteries as required by local ordinances or regulations.
Troubleshooting
Scandisk
If during your upgrade from 4723 or 5465 to 6300, your DVR 30 may enter an
Automatic Scandisk operation. This is run automatically when the firmware detects
any inconsistency in the file system or after five improper shutdowns during normal
operation.
The Scandisk operation may take 30 minutes or longer depending on the hard disk
drive configuration of your DVR 30. During this time the DVR 30 will not be recording.
If Scandisk is successful the DVR 30 will reboot and will begin recording
automatically. If Scandisk fails, you will have the option to format the defective hard
disk or call Technical Support for assistance.
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The System Log on the TVR 30 will provide information of when Scandisk was ran.
Please note if you see "PASSSCAN" message frequently please note this maybe a
symptom of the hard drive failing. You should archive your video data and replace
the hard drive(s).
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Appendix B
Factory defaults
Summary
This appendix provides the TVR 30’S factory defaults.
Content
Menu defaults 88
Network defaults 88
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Appendix B: Factory defaults
Menu defaults
Function Setting
Date format M/D/Y
Time format 12 HR
Normal record speed 30 frames per second (NTSC), 25 frames per second (PAL) at CIF
Record quality/FPS Normal Quality
Menu timeout 5 minutes
Video standard NTSC
Disk overwrite mode Overwrite
Brightness 0
Contrast 0
Hue 0
Saturation 0
Daylight Saving Time Off
Network defaults
Function Setting
IP address 192.168.1.82
Subnet mask 255.255.255.0
Gateway address 192.168.1.1
Http port 80
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Appendix C
Warranty and support
Summary
This appendix provides information on warranty and support for the TVR 30.
Content
Warranty information 90
Contacting support 90
TruVision DVR 30 User Manual 89
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Appendix C: Warranty and support
Warranty information
The warranty period for the TVR 30 is three years from the date of delivery.
Contacting support
For help installing, operating, maintaining, and troubleshooting this product, refer to
this document and any other documentation provided. If you still have questions,
contact us during business hours (Monday through Friday, excluding holidays).
Table 15: Technical support
North America
T +1 888 437 3287) Toll-free in the US, Puerto Rico, and Canada
E techsupport@interlogix.com
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Appendix D
KTD-405 keyboard mapping
Summary
This appendix provides information on how to operate the TVR 30 using the KTD-405
keyboard.
Content
TVR 30 to KTD-405 keyboard mapping 92
TruVision DVR 30 User Manual 91
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Appendix D: KTD-405 keyboard mapping
TVR 30 to KTD-405 keyboard mapping
TVR 30 KTD-405
Up Joystick up or hold Esc, and then press the Up Arrow
Down Joystick down or hold Esc, and then press the Down Arrow
Left Joystick left or hold Esc, and then press the Left Arrow
Right Joystick right or hold Esc, and then press the Right Arrow
Esc Press Esc while in a menu
Menu Press Esc while in live mode
Enter Press Enter ( )
Changing a camera Press the camera number and Enter
Live Press Play ()
Zoom Press Zoom ()
Search Press Search ()
Display Press View and the 5 button (multiple times to switch between display
modes)
Sequence Press Seq
PTZ mode Press Stop ()
Archive Press Record ( ) in live and playback mode
Play Press Play ()
Pause Press Pause ()
Rewind Press Rewind ()
Fast Foward Press Fast Forward ()
Frame reverse While in playback, pause video, hold Esc, and then press the Left Arrow
Frame advance While in playback, pause video, hold Esc, and then press the Right Arrow
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Index
A
alarms
camera alarm settings, 64
configuring remote alert, 63
enabling the alarm buzzer, 63
prealarm seconds, 64
archiving recorded files, 35
Archive screen, 36
archiving a video segment, 37
quick archive, 35
B
back panel overview, 6
basic operation
turning on the TVR 30, 24
C
cameras
adjusting video image, 57
assigning a camera name, 58
assigning PTZ protocol, 56
motion detection alarm, 55
connecting devices to the unit, 7
control interfaces, 10
controlling a PTZ camera, 27
D
display
camera title display, 69
display format, 69
dwell time, 70
event display, 70
POS transaction display, 71
sequence order, 70
unit name display, 69
F
front panel overview, 11
I
installation environment, 4
L
live mode, 24
viewing in full screen, 25
viewing in multiscreen, 26
logging out, 39
M
main menu
navigating through dialog screens, 18
main menu commands, 18
mouse toolbar, 13
N
network
advanced IP settings, 66
DDNS settings, 68
email settings, 66
ethernet settings, 65
UPnP, 68
O
operating modes, 17
P
playing back video, 30
exiting playback mode, 35
playback controls, 34
searching for recorded video by events, 32
searching for video by POS text, 32
searching video for playback, 30
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Index
using Calendar Mode, 31
product overview, 2
PTZ mode, 28
PTZ control buttons, 28
R
recording
configuring recording compression, 60
defining recording quality, 60
defining recording schedule, 59
Expert mode, 61
Rec wizard, 60
remote control, 15
S
spot monitor
connecting the spot monitor, 26
system
audio output and key beep, 76
configuration settings, 77
Daylight Saving Time, 75
hard drive settings, 76
RS-232 settings, 76
RS-485 settings, 76
system date and time, 75
T
turning off the TVR 30, 39
U
upgrading the firmware, 80
users
customizing a user, 51
defining access privileges, 53
enabling password, 53
managing users, 51
V
virtual keyboard
using the virtual keyboard, 19
W
web browser
using the web browser, 42
94 TruVision DVR 30 User Manual
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