Intergraph Zx1 ViZual Workstation System Manual

Zx1 ViZual Workstation

System Guide

August 1999 D1AA00300

 1999 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret, and trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any derivative work, without written consent from Intergraph Computer Systems.

Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the rights in technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright laws of the United States.

Intergraph Computer Systems, Huntsville AL 35894-0001

Notice

Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.

All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.

Trademarks

Intergraph Computer Systems and the In tergraph Computer Systems logo are registered trademarks of Intergraph Computer Systems. Zx is a trademark of Intergraph Computer Systems. Other brands and product names are trademarks of their respective owners.

FCC/DOC Compliance

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and u s ed in accordance with the instructions, i t may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cau se harmful interference to radio or television reception, which can be determined by turnin g the equipment off and on, try to correct the interference as follows: reorient or relocate the affected device; increase the separation between this equipment and the affected device; connect this equipment to an outlet on a circuit different from the circuit to which the affected device is connect ed; consult a d ealer or an experienced radio/television technician for help .

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigencies du Règlement sur le materiél brouilleur du Canada.

Safety Notices

This is a user-serviceable system. However, there are no us er-servi ceable parts in the power supply. Please return the power supply to the manufacturer for repair.

Service and upgrade tasks should be performed by users who can follow instructions in a manual to service equipment, and can do so without harm to themselves or damage to the equipment.

The AC power cord for this unit is the service disconnect. Ensure the AC power outlet to which the system’s power cord connects is cl ose to the system and is easily accessible. F or protection against electrical shock an d energy hazards, unplug the system’s power cord from its AC power outlet before opening or servicing the system.

If the AC voltage selection switch on the power supply is not set correctly, serious equipment damage may occur when power to the system is turned on.

To reduce the risk of electrical shock and energy hazards, do not attempt to o pen the equipment unless instructed, and do not use a tool for purposes other than instructed.

There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type as recommended by the manu facturer. Dispose of used batteries according to t he manufacturer's instructions.

Internal components may be at high temperatures. Allow time for them to cool before handling them. Internal components can be damaged by static electricity. Use an antistatic wrist strap connected to the bare metal of

the system’s chassis to protect again st electrostatic discharge. If a modem card used in the system receives ground from the system, ensure the system is connected to an earth-

grounded AC power outlet.

Notes

Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user's authority to operate the equipment.

Procedures in this document assume familiarity with the general terminology associated with personal computers, and with the safety practices and regulatory compliance required for using and modifying electronic equipment.

Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the device or in the operating instructions.

To comply with the limits for an FCC Class B computi ng device, always use shielded cables and the power cord supplied with the system.

Contents

Preface............................................................................................................................................ix

About This Document...................................................................................................................... ix

Document Conventions.................................................................................................................... ix

Operating System Information.......................................................................................................... x

Hardware Information....................................................................................................................... x

Ergonomic Information..................................................................................................................... x

Customer Support............................................................................................................................. x

1 Setting Up the Hardware............................................................................................................ 1

Unpacking the System ...................................................................................................................... 1

Placing System Components............................................................................................................. 2

Connecting System Components ...................................................................................................... 2

Locating Expansion Cards................................................................................................................ 5

Connecting External SCSI Devices .................................................................................................. 6

Connecting to AC Power.................................................................................................................. 7

Starting the System........................................................................................................................... 8

What’s Next?.................................................................................................................................... 8

Hardware and Software Support Services.......................................................................... x

World Wide Web .............................................................................................................. xi

Intergraph Bulletin Board Service..................................................................................... xi

Telephone.......................................................................................................................... xi

More Support Options...................................................................................................... xii

2 Setting Up the Software .............................................................................................................. 9

Preparing for Setup ............................................................................................................ ............... 9

Going Through Setup ..................................................................................................................... 11

Finishing Setup............................................................................................................................... 12

Creating an Emergency Repair Disk ................................................................................ 13

Creating System Software Backup Diskettes.................................................................... 13

Creating a QFE Update Software Diskette....................................................................... 13

What’s Next?.................................................................................................................................. 14

3 Configuring the System.............................................................................................................15

Configuring the Video Display....................................................................................................... 15

Resetting the Video Display Resolution........................................................................... 15

Changing the Default Video Display Driver .................................................................... 16

Correcting Initial Video Display Problems ...................................................................... 16

Configuring System Audio............................................................................................................. 17

Configuring Networking................................................................................................................. 17

Configuring Peripheral Devices...................................................................................................... 18

Changing Drive Letters................................................................................................................... 18

Changing Virtual Memory Settings................................................................................................19

Configuring the SCSI Controller.................................................................................................... 19

Creating an Emergency Repair Disk...............................................................................................20

Configuring the BIOS..................................................................................................................... 20

What’s Next?.................................................................................................................................. 20

4 Operating the System................................................................................................................21

Opening and Closing the Door .......................................................................................................21

Controlling System Power.............................................................................................................. 22

Reading System LEDs.................................................................................................................... 23

Using Automatic Shutdown............................................................................................................ 24

Starting and Stopping the Operating System.................................................................................. 25

Observing Operating Precautions................................................................................................... 26

Using the Keyboard........................................................................................................................ 26

Using the Mouse............................................................................................................................. 27

Using the Floppy Disk Drive.......................................................................................................... 28

Using the CD-ROM Drive.............................................................................................................. 29

Learning About the Operating System............................................................................................ 30

Using InterSite Programs................................................................................................................ 30

Booting from System Drives...........................................................................................................31

Finding the Serial Number.............................................................................................................. 31

Cleaning System Components ........................................................................................................ 31

5 Troubleshooting Operational Problems.................................................................................. 33

Getting Started................................................................................................................................ 33

System Power ................................................................................................................................. 33

System Boot....................................................................................................................................34

Video.............................................................................................................................................. 36

Audio.............................................................................................................................................. 37

Network.......................................................................................................................................... 37

Peripheral Drive Errors................................................................................................................... 37

Miscellaneous Hardware.................................................................................................................38

6 Reinstalling the Operating System........................................................................................... 39

Before You Begin........................................................................................................................... 39

Finding System Software Products................................................................................................. 39

Installing the Operating System...................................................................................................... 40

Installing the Audio Controller Driver ............................................................................. 41

Enabling Bus Mastering for IDE/ATAPI Devices............................................................42

Updating the Operating System...................................................................................................... 42

7 Configuring the BIOS ...............................................................................................................43

BIOS Overview.............................................................................................................................. 43

Using BIOS Setup .......................................................................................................................... 43

General Setup Options and Exit Options........................................................................................ 44

Standard CMOS Setup.................................................................................................................... 44

Advanced CMOS Setup.................................................................................................................. 45

Advanced Chipset Setup................................................................................................................. 46

Power Management Setup .............................................................................................................. 48

PCI/Plug and Play Setup................................................................................................................. 49

vii

Peripheral Setup.............................................................................................................................. 50

Updating the System BIOS............................................................................................................. 51

8 Gaining Access to System Components....................................................................................53

Before You Begin........................................................................................................................... 53

Avoiding Electrostatic Discharge................................................................................................... 53

Removing and Replacing Side Panels ............................................................................................ 54

Removing and Replacing the Faceplate.......................................................................................... 55

System Components........................................................................................................................56

9 Upgrading the System............................................................................................................... 57

Before You Begin........................................................................................................................... 57

Adding Expansion Cards................................................................................................................ 57

Identifying Expansion Card Slots ..................................................................................... 58

Installing an Expansion Card............................................................................................ 59

Assigning System Resources............................................................................................60

Adding Memory.............................................................................................................................. 60

Adding Internal Peripheral Devices................................................................................................ 61

Adding External SCSI Peripheral Devices ..................................................................................... 62

SCSI Cable Lengths and Device Speeds.......................................................................... 63

SCSI Cable Quality.......................................................................................................... 63

SCSI IDs........................................................................................................................... 64

Connecting External SCSI Devices..................................................................................64

Changing SCSI Controller or Device Settings..................................................................65

Upgrading Processors..................................................................................................................... 65

10 Servicing the System................................................................................................................ 67

Before You Begin........................................................................................................................... 67

Floppy Disk Drive .......................................................................................................................... 68

Front-Access Peripheral Device ..................................................................................................... 69

Internal-Access Peripheral Device.................................................................................................. 70

Expansion Card...............................................................................................................................72

Memory Module............................................................................................................................. 73

Processor Module........................................................................................................................... 74

Power Supply..................................................................................................................................75

Cooling Fans................................................................................................................................... 77

System Board..................................................................................................................................79

CMOS/Clock Lithium Battery........................................................................................................ 80

Power Switch, System LEDs, and Light Pipe................................................................................. 81

11 System Hardware and Specifications..................................................................................... 83

Functional Diagram........................................................................................................................ 83

Internal Peripheral Cabling............................................................................................................. 84

EIDE Cabling................................................................................................................... 84

SCSI Cabling....................................................................................................................85

Floppy Disk Drive Cable.................................................................................................. 86

viii

EIDE Device Cables (Installed and Optional).................................................................. 86

Internal-Access Device SCSI Cable................................................................................. 86

Power Supply..................................................................................................................................87

Cooling Fans................................................................................................................................... 88

Hardware Monitoring and Power Management..............................................................................89

System Resources........................................................................................................................... 89

ISA Bus Interrupt (IRQ) Assignments.............................................................................. 89

Direct Memory Access (DMA) Channels.........................................................................90

Input/Output (I/O) Addresses...........................................................................................90

Memory Addresses........................................................................................................... 91

Using System Resources...................................................................................................92

System Configuration Summary..................................................................................................... 93

System Board..................................................................................................................................94

System Specifications.....................................................................................................................94

Returned Goods Authorization (RGA) Form Warranty Procedure and Repair Address Labels

Preface

The System Guide describ es how to set up and configure your Intergr aph Computer Systems Zx1 ViZual Workstation. The System Guide also provides information on operating, servicing, and upgrading your Zx

About This Document

The System Guide is organized as follows:

♦ Chapter 1, “Setting Up the Hardware,” describes how to set up the system’s hardware. ♦ Chapter 2, “Setting Up the Software,” describes how to set up the operating system and

associated system software.

♦ Chapter 3, “Configuring the System,” describes how to configure the system for use. ♦ Chapter 4, “Operating the System,” describes how to use essential workstation features and

provides other basic information on operating the system.

1 workstation.

♦ Chapter 5, “Troubleshooting Operational Problems,” describes how to resolve basic problems

you may encounter when using the system.

♦ Chapter 6, “Reinstalling the Operating System,” describes how to reinstall the operating

system and associated system software, if required.

♦ Chapter 7, “Configuring the BIOS,” descri bes how to configure the system’s basic

input/output system (BIOS), if required.

♦ Chapter 8, “Gaining Access to System Components,” describes how to open the system and

gain access to major components.

♦ Chapter 9, “Upgrading the System,” provides information on adding and upgrading major

system components.

♦ Chapter 10, “Servicing System Components,” describes how to remove and replace major

components.

♦ Chapter 11, “System Hardware and Specifications,” provides technical reference information

and system specifications.

Document Conventions

Bold Italic Variable values that you supply, or cross-references.

Monospace

Commands, words, or characters that you key in literally.

Output displayed on the screen.

SMALL CAPS Key names on the keyboar d (such as D, ALT, or F3) and names of files and

directories. You can type filenames and directory names in the dialog boxes or the command line in lowercase unless directed otherwise.

CTRL+D Press a key while simultaneously pressing another key; for example, press CTRL

and D simultaneously.

Operating System Information

For more detailed information on your workstation’s operating system, see the printed and online Microsoft documentation delivered with the workstation.

See the Late-Breaking News document (if provided) for important software and documentation information not covered in this document.

Hardware Information

For detailed information on your workstation’s system board, system board components, and basic input/output system (BIOS), see the System Board Manual delivered with the workstation.

See the Late-Breaking News document (if provided) for important hardware and documentation details not covered in this document.

Ergonomic Information

Read the Ergonomics Guide delivered with your workstation for valuable information on ways to minimize repetitive stress injuries when working with a computer.

Customer Support

Intergraph Computer Systems offers an assortment of customer support options.

Hardware and Software Support Services

Intergraph Computer Systems provides a variety of hardware services for Intergraph and third-party equipment. Services include warranty upgrades, repair depot service, on-site hardware maintenance, system administrat ion, and network c onsulting. Hard ware purchased from Intergraph Computer Systems includes a factory warranty ranging from 30 days to three years. A detailed warranty description is available in the Support pages at http://www.intergraph.com/ics on the World Wide Web.

Intergraph Computer Systems provides complimentary software support for 30 or 90 days following shipment of a hardware or software product. This includes World Wide Web access, Intergraph Bulletin Board Service access, and telephone (Help Desk) support. At the end of the complimentary support period, you can purchase other levels of software support.

World Wide Web

You can visit Intergraph Computer Systems at http://www.intergraph.com/ics on the World Wide Web. On these pages, you can get news and product information, technical support information, product documentation, software updates and fixes, and more.

Intergraph Bulletin Board Service

On the Intergraph Bulletin Board Service (IBBS), you can get technical support information, software updates and fixes, and more.

To connect to the IBBS:

1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop bit,

and any baud rate up to 14,400.

2. Using a modem, call 1-256-730-8786. Outside the United States, call one of the mirror sites

3. At the login prompt , key in your user ID, or new if you have not used the IBBS befor e.

4. Follow the menus to find what you need .

If you have trouble connecting to or using the IBBS, call the Custo mer Response Center at 1-800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at 1-256-730-1413.

Telephone

To get customer support by telephone:

♦ In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m.

♦ Outside the United States, contact your local Intergraph Computer Systems subsidiary or

listed on World Wide Web; see the Software Support pages at http://www.intergraph.com.

Central Time, Monday through Friday (except holi days).

distributor.

xii

Have the following information available when you call:

♦ Your service number, which identifies your site to Intergraph Computer Systems. You use

your service number for warranty or maint enance calls.

♦ Your Customer Personal Identification Number (CPIN). You get a CPIN the first time you

call the Customer Response Center; it is associated with your service number for future call logging.

♦ The product’s name or model number. ♦ The product’s serial number. Software product serial numbers are included in the product

packaging. Hardware product serial numbers are on a sticker affixed to the product.

♦ Your name and telephone number. ♦ A brief description of the question or problem.

More Support Options

To get information on more customer support options:

♦ Visit the Support pages at http://www.intergraph.com/ics on the World Wide Web. ♦ For hardware support questions in the United States, call 1-800-763-0242. ♦ For software support questions in the United States, call 1-800-345-4856. ♦ Outside the United States, contact your local Intergraph Computer Systems subsidiary or

distributor.

1 Setting Up the Hardware

This chapter describes how to set up the hardware for your Zx1 workstation.

Unpacking the System

CAUTION Carefully remove items from packaging. Do not drop items on a hard surface. You

may need help to move and place heavy items.

CAUTION Do not use the lip at the upper rear end of the base unit as a handhold when

removing the system base unit from packaging.

Rear Lip

Remove everything fro m the shi pping cartons and verify you have ( at a minimum) these items:

♦ Documentation, including Quick Setup, System Guide, System Board Manual, Late-Breaking

News (if provided), and Start Here document for a special-purpose system (if provided)

♦ Operating system software (CD-ROM and diskettes) , drivers and other system software

(CD-ROM and diskettes), and documentation

♦ Keyboard, mouse, speakers, and speaker power adapter and cord ♦ System base unit and power cord ♦ Monitor, power cord, and video cable

If any of these items were not delivered, call the Customer Response Center immediately at 1-800-633-7248.

Save the packaging materials. If you need to return equipment for repair, it must be in its original packaging for you to get warranty service.

If you have already set up the system hardware using Quick Setup, review the rest of this chapter

and then go to Chapter 2, “Setting Up the Software.”

Placing System Components

CAUTION Do not use the lip at the upper rear end of the base unit as a handhold when moving

the base unit.

CAUTION Move items carefully. Do not drop items on a hard surface. You may need help to

move and place heavy items.

After unpacking the system components, place them in an appropriate arrangement for your work area. When placing system components, keep these guidelines in mind:

♦ Place the base unit in an area where air can circulate freely around it. ♦ Do not expose the system to high levels of dust, smoke, or moisture. ♦ Maintain a temperature range of 50 °F to 90 °F (10 °C to 32 °C); the optimum operating

temperature is 70 °F (21 °C).

♦ Maintain a humidity range of 20 percent to 80 percent non-condensing; the optimum humidity

is 50 per cent non-condensing.

Connecting System Components

CAUTION If you do not use the cables delivered with the system, use shielded cables to

prevent excessive electromagnetic interference (EMI). The cables delivered with the system reduce the amount of EMI produced by the system.

After placing the system components, connect them together using the included cables. The base unit and other system components have keyed and labeled ports, to make it easier to connect them together with the right cables. If you cannot connect a cable easily, ensure that you are aligning the cable connector correctly with the port.

The following figure illustrates the back of the base unit and calls out various ports. Most ports on the back of the base unit are labeled for easy reference. Locations of expansion cards and their ports may differ from those shown.

AC Power Receptacle

AC Voltage Selection Switch

Mouse

Keyboard

USB

Serial (COM)

Parallel (LPT)

Serial (COM)

Video Out (typical)

Expansion Slots

SCSI

Ethernet Network

MIDI/Game

Audio Line Out

Audio Line In

Microphone

Refer to the following table as needed when connecting cables to the base unit.

Cable From

To Port Icon

Monitor Video Out * Keyboard PS/2 Keyboard Mouse PS/2 Mouse Serial peripheral device Serial (COM) 1 or 2 Parallel peripheral device Parallel (LPT) Universal Serial Bus (USB) peripheral device Universal Serial Bus Fast, Ultra, or Ultra2 SCSI peripheral device Wide Ultra2 SCSI * Ethernet network Ethernet Network * Speakers or headphones Audio Line Out * External audio device Audio Line In * Microphone Microphone * Game joystick or MIDI device MIDI/Game *

* The port is on an expansion card installed in a slot at the back of the base unit. Ports on expansion cards may not have icons.

To connect the system components:

1. Connect the video cable from the monitor to the video out port on the installed graphics

controller card. If the system has multiple monitors, connect one monitor to each installed graphics controller card. See the graphics controller documentation for more information.

2. Connect the cables from the keyboard and the mouse to the appropriate ports.

3. Connect the cables from the speakers and (if available) a microphone to the appropriate ports

on the audio controller card. You may also need to connect the speakers to AC power; see the speaker documentation for more information.

4. Connect a cable from your site’s Ethernet network to the port on the network controller card.

See the network controller card documentation for more information.

5. Connect a cable from a parallel peripheral device (such as a printer) to the parallel port.

6. Connect cables from serial peripheral devices (such as a modem) to the serial ports.

7. Connect cables from any USB peripheral devices to the USB ports.

8. Connect the cable from any external SCSI peripheral devices to the port on the SCSI

controller card. See “Connecting External SCSI Devices” in this chapter for more information.

9. Connect cables to ports on any other installed expansion cards as required. See the expansion

card documentation for more information.

CAUTION Do not connect the system power cord to the base unit or to an AC power outlet at

this time. See “Connecting to AC Power” later in this chapter for more information.

Locating Expansion Cards

Expansion cards are installed as needed in the Accelerated Graphics Port (AGP), Peripheral Component Interconnect (PCI), and Industry Standard Architecture (ISA) expansion slots.

Slot 1 AGP

Slot 2 PCI

Slot 3 PCI

Slot 4 PCI

Slot 5 PCI

Slot 6 PCI or ISA

Slot 7 ISA

The following table describes the expansion slots and typical installed expansion cards:

Slot

Type Typical Expansion Cards Installed

1 (Top) AGP Graphics controller 2 PCI Graphics controller (for multi-card configurations) 3 PCI Graphics controller (for multi-card configurations) 4 PCI SCSI controller 5 PCI Audio controller 6 PCI or ISA Network controller; audio controller 7 (Bottom) I SA Audio controller

NOTE If a modem card used in the system receives ground from the system, ensure the

system is connected to an earth-grounded AC power outlet.

For information on installing or connecting to expansion cards, see Chapter 9, “Upgrading the System,” and the expansion card documentation delivered with the system.

Connecting External SCSI Devices

Your system has a single-channel Symbios 8952U low-voltage differential signaling (LVDS) Wide

Ultra2 SCSI controller card. The system’s internal SCSI devices connect to the card’s internal connector. You can connect Fast, Ultra, or Ultra 2 SCSI devices to the card’s external port.

To ensure data integrity and promote optimum performance:

♦ The maximum speed of a SCSI bus is limited to the speed of the slowest device on that bus. ♦ Use the shortest cables possible to connect SCSI peripheral devices. ♦ Use high-quality SCSI cables to ensure adequate shielding (impedance of 110 to 135 ohms).

To connect external SCSI devices:

SCSI Port

1. If the system is connected to AC power and operating, shut down the system and unplug the

system power cord from its AC power outlet.

2. Connect one end of a SCSI cable to the SCSI port on the system.

3. Connect the other end of the SCSI cable to a SCSI peripheral device.

4. Connect a SCSI cable between SCSI ports on any additional SCSI peripheral devices.

5. Set the SCSI ID of each peripheral device to a unique

ID numbers already used by the system.

6. For each SCSI peripheral device connected to the port, if the device is:

− The last or only device on the SCSI chain, enable SCSI termination

− Not the last or only device on the SCSI chain, disable or remove SCSI termination

7. Ensure that the power switch on each peripheral device is in the off position; then connect the

power cord from each peripheral device to an AC power outlet.

8. Turn on power to all connected SCSI peripheral devices and then start the system.

9. If necessary, install software drivers and configure the peripheral devices according to the

vendor’s instructions.

Most SCSI controllers do not recognize a hard disk drive formatted using a different brand of controller. You must use Symbios-formatted hard disk drives with a Symbios SCSI controller. See Chapter 3, “Configuring the System,” for information on the SCSI Configuration Utility.

SCSI ID number. Do not use any SCSI

If you want to boot the system from an external SCSI hard disk drive, ensure the SCSI controller to which the boot drive is connected is installed lower in slot order than all other bootable SCSI controllers and devices.

See Chapter 9, “Upgrading the System,” for additional details on installing external SCSI peripheral devices.

Connecting to AC Power

CAUTION The AC power cord for this unit is the service disconnect. To remove AC power from

the system, you must unplug the system power cord from its AC power outlet.

CAUTION Ensure the AC power outlet to which the system’s power cord connects is close to

the system and is easily accessible

When you connect the system’s base unit to AC power, auxiliary power is applied to the system. Auxiliary power ensures that system components power up quickly when needed. See Chapter 4, “Operating the System,” for more information on controlling system power.

AC Power Receptacle

AC Voltage Selection Switch

To connect the system to AC power:

1. Make sure the AC voltage selection switch on the power supply (on the back of the base unit)

is set to the proper line voltage for your location.

− If your location uses 90 to 135 volts, the number 115 must be visible.

− If your location uses 180 to 264 volts, the number 230 must be visible.

WARNING If you do not set the AC voltage selection switch on the power supply correctly,

equipment damage may occur when you turn on power to the system.

2. Connect the system’s power cord to the AC power receptacle on the base unit.

3. Connect the power cords from the monitor, base unit, and any external peripheral devices to

properly grounded, three-prong AC power outlets.

Starting the System

CAUTION If you start the system, and then turn it off before completing the instructions in

Chapter 2, “Setting Up the Software,” you will have to reinstall the operating system and associated system software. See “What’s Next” for more information.

CAUTION Before starting the system for the first time, you may want to learn more about

system power, startup, and shutdown. See Chapter 4, “Operating the System,” for more information.

To start the system, open the door on the front of the base unit and press the Power button shown in the following figure.

Door

What’s Next?

You can do the following to prepare your system for use:

♦ If you want to get going with the default setup, go to Chapter 2, “Setting Up the Software,” to

start the system and go through operating system Setup. If you start the system and then

turn it off before completing operating system Setup, you will have to reinstall the operating system and associated system software.

Power Button

♦ The oper ating system is already installed through the first pha se of the Setup process. If you

want to reload the operating system and system software instead of completing Setup, see Chapter 6, “Reinstalling the Operating System.”

2 Setting Up the Software

This chapter describes how to set up the operating system and associated system software for your

1 workstation.

Preparing for Setup

Your system’s disk drives were formatted and partitioned before shipment. In Explorer or My Computer, you can right-click a disk drive and click Properties to display the drive’s partition size and file system format. See the operating system documentation and Help for more information on these and other disk administration tools.

The operating system and associated system software is installed on the system’s primary hard disk drive. Installed system software includes:

♦ Driver software for the SCSI controller, graphics controller, audio controller, network

controller, and mouse

♦ Driver software for internal peripheral devices and for additional expansion cards installed at

the factory

♦ Core networking so ftware ♦ The latest certified operating system Service Pack software, if needed ♦ Quick-Fix Engineeri ng (QFE) update software, if needed ♦ InterSite system management software

The operating system is installed through the first phase of the Setup process. You must follow the Setup process to prepare the operating system for use.

Before you go t hrough operating system Setup, have the following documents available:

♦ Microsoft’s operating system documentation. ♦ Documentation for the system’s SCSI controller, graphics controller, network controller, and

any expansion cards you purchased .

♦ Intergraph Computer Systems’ Late-Breaking News document (if provided)

Get and record the following information:

Your name, and the name of your company or organizati on:

The Product Identification Number from

Microsoft’s documentation, Certificate of Authenticity, or registration card:

A user name for a user account:

If the system is connected to a network, get and record the following information for your system from your network administrator:

Computer name: Workgroup name (if the system will be part of

a workgroup): Domain name (if the system will be part of a

domain):

If the system is connected to a network that uses the Transmission Control Protocol/Internet Protocol (TCP/IP), get and record the appropriate TCP/IP information for your system from your network administrator:

Internet Protocol (IP) address: IP subnet mask: IP domain na me for your network: IP address for your networ k’s default gateway: IP addresses fo r Domain Name System (DNS)

servers, if any: IP addresses for Windows Internet Name

Service (WINS) servers, if any:

The operating system delivery media contain software and drivers for both Reduced Instruction Set Computing (RISC)- and Intel-based systems. When installing operating system software, make sure you install it from the \

I386 directory on the delivery media.

Going Through Setup

CAUTION If you start the system and then turn it off before completing operating system Setup,

you will have to reinstall the operating system and associated system software.

CAUTION Before starting the system for the first time, you may want to learn more about

system power, startup, and shutdown. See Chapter 4, “Operating Notes,” for this information.

To start the system for the first time, press the Power button shown in the following figure.

Door

Power Button

The first time you start the system, it boots to a Microsoft End User License Agreement (EULA). After reading and accepting the terms of the agreement, follow the instructions to continue operating system Setup. Take the default settings provided by Setup, except as noted in the following text. You can set up a user account and join a workgroup or domain after you configure the system for use.

To start the computer and set up the operating system software:

1. Turn on power to the monitor.

2. Turn on power to the base unit. The system starts and the EULA displays.

3. Read the terms of the EULA and then follow the instructions displayed to complete the Setup

process. When prompted, enter the Product Identification Number.

NOTE You must enter the Product Identification Number before you can continue Setup.

You cannot complete Setup if you do not enter this number.

4. Accept the default settings provided by Setup, except as noted in the following text.

When setting up the operating system software, remember the following:

♦ When prompted to create an Emergency Repair Disk, do so. ♦ If prompted to enter a password for the Administrator account, do so. ♦ If you do not create a user account during Setup, press

to log on to the operating system.

♦ You can use the C:\

Setup files. If you delete the to an operating system CD-ROM to use the operating system’s Setup files.

After you complete Setup and restart the system, you can set up a user account and join a workgroup or domain if needed. See the operating system documentation and operating system Help for more information on Setup, creating a user account, and joining a workgroup or domain.

Finishing Setup

After operating system Setup completes, a Press to finish setup icon displays on the operating system desktop. Double-click this icon, or go to Programs/InterSite/Welcome on the operating system Start menu, to display InterSite Welcome.

InterSite Welcome helps you create a repair disk for the operating system, and create backup diskettes of device driver software and other system software products. You can use InterSite Welcome to get the latest driver and other system software from the World Wide Web, and to learn more about customer support.

ENTER or select OK at the logon dialog

I386 directory when prompted for the location of the operating system’s

I386 directory from the system’s hard disk, you must have access

You should take advantage of the tools provided by InterSite Welcome to ensure that your system is fully ready for use. See InterSite Welcome for more information. Also see the following sections for information on creating a repair disk and creating backup diskettes.

Creating an Emergency Repair Disk

If you did not create an Emergency Repair Disk during Setup, use the tools provided by InterSite Welcome to do so. See the operating system documentation and Help for information on creating an Emergency Repair Disk. You should also update an Emergency Repair D i sk after you finish configuring the system.

In the event of corrupted disk drives, the files on the Emergency Repair Disk restore the contents of the operating system registry at the time the operating system was installed, along with the standard operating system drivers.

Creating System Software Backup Diskettes

CAUTION You must have system software backup diskettes available to reinstall critical system

software or the operating system if needed.

Backup diskettes for most device driver software and system software products are not delivered with the system. Use InterSite Version Manager, availab le through Inter S ite Welcome, t o create system software backup diskettes.

Version Manager lets you create backup diskettes containing device driver software and system software products that were installed on the system before shipment, and which are not available on the operating system CD-ROM. You may need these backup diskettes later -- for example, if you have to reinstall a device driver or the operating system.

You may not have to cr eate backup diskettes for all system software. If Version Manager d oes not list a specific driver or other system software product, it is available on the operating system software CD-ROM, or on backup diskettes or CD-ROMs delivered with expansion cards or peripheral devices.

See Version Manager Help for information on creating system software backup diskettes. Visit the support pages on the World Wide Web and vendor bulletin boards for new and updated drivers.

Creating a QFE Update Software Diskette

If the system requires Quick-Fix Engineering (QFE) update software, it is included in the system software available for backup diskette creation. QFE update software contains fixes for operating system problems or limitations, and is only shipped with the system if it is needed.

If QFE update software is shipped with the system, you should use Version Manager to create a QFE update software diskette for use if you have to reinstall the operating system. See the

README.TXT file on the QFE diskette for information on the applicability and installation of QFE

update software on your system.

What’s Next?

See Chapter 3, “Configuring the System,” to configure the system for use.

See Chapter 4, “Operating the System,” for related information on operating the system.

3 Configuring the System

This chapter describes how to configure basic components of your Zx1 workstation for use.

Configuring the Video Display

The first time you start the system, your monitor displays a resolution of 1024 x 768. For the system to use the installed graphics controller at other display resolutions, you must configure the video display driver as described in this section.

From the operating system Start menu, go to Settings/Control Panel/Display to configure the video display driver, or right-click an open space on the operating system desktop and click Properties in the pop-up menu. In the Display Properties dialog, you can change the settings for color depth,

desktop size, font size, refresh rate, and display type of the system’s video display. You can also determine which type of graphics controller is installed on your system.

See the graphics controller documentation delivered with the system, and any delivered with the video display driver, for detailed configuration instructions. For information on using the Display Properties dialog, see the operating system documentation and Help.

Resetting the Video Display Resolution

If the monitor connected to your system does not support a resolution of 1024 x 768, you can reset the video display to another resolution.

To reset the video display resolution:

1. Restart the system.

2. At the boot screen, select the VGA mode option, and then log on to the operating system.

3. From the operating system Start menu, go to Settings/Control Panel/Display.

4. In the Display Properties dialog, select a resolution appropriate for your system's monitor.

5. Click Test to test the new video mode.

6. Restart the system if prompted to do so.

README files

Changing the Default Video Display Driver

After configuring the video displ ay and restarting t he system, you may need to configure t he system to use the installed video display driver by default.

To change the default video display driver:

1. From the operating system Start menu, go to Settings/Control Panel/System.

2. Under Operating System, select the Startup list; then select the appropriate non-VGA option

from the displayed list, and click OK.

Correcting Initial Video Display Problems

If the system’s video display is black, not synchronized, or distorted after you restart the system, you may have a video configuration pr oblem. Do not press to correct the problem by using the Last Known Good option to return the system to the last known good configuration recorded by the operating system.

CTRL+ALT+DEL to log on. Instead, try

To use the Last Known Good option:

1. Power down and restart the system.

2. Press the space bar when prompted to display the Last Known Good menu.

If using the Last Known Good option fails to correct the video display problems, you can obtain a functional video resolution by restarting the system in VGA mode.

To restart the system in VGA mode:

1. Power down and restart the system.

2. At the boot screen, select the VGA mode option.

After logging on in VGA mode, check for the following common problems and solutions: ♦ A multi-sync monitor is selected, but a graphics display device with different video timings is

connected to the system. Select a different monitor type.

♦ The monitor selection is incorrect. Select a different monitor type. ♦ There is no t enough video display memory to support the selected resolution and color depth.

Install and reconfigure the video display to use a lower resolution and color depth.

Restart the system and, when the boot screen displays, select the appropriate non-VGA version of the operating system to use the reconfigured video display driver. If problems persist, contact the Customer Response Center for help.

Configuring System Audio

The system has a Sound Blaster-compatible audio controller card. This Industry Standard

Architecture (ISA) or Peripheral Component Interconnect (PCI) card contains the system’s audio ports and MIDI/game port. The required driver software was installed before shipment.

If you connect a microphone and speakers to the ports on the card, you can use the operating system’s Volume Control to set speaker volume, microphone input level, and other system audio features. The Volume Control is available as a speaker icon in the operating system’s taskbar tray.

For more information on using the sound control programs, see the op erating system documentation and Help. For more information on the audio controller card, see the audio controller documentation delivered with the system.

Configuring Networking

The system has a 3Com 3C905B-TX 10 Mbit/100 Mbit Ethernet network controller card. This Peripheral Component Interconnect (PCI) card features Wake-On-LAN technology. The required driver software was installed before shipment.

Before you configure networking, ensure that the system is connected to the network. Then from the operat i ng system Start menu, go to Settings/Control Panel/Network to configure networking. Follow the instructions provided to set up the system to connect to and communicate over a network. Be sure to set up the appropriate network protocols, such as TCP/IP, for the network to which you are connecting the system.

After installing network protocols, you may need to reinstall the appropriate operating system Service Pack software as recommended by Microsoft. See the Service Pack documentation delivered with the system for more information.

See the network controller documentation for detailed configuration instructions. See the operating system documentation and Help for information on setting up the operating system to use a network.

Configuring Peripheral Devices

If you install additional peripheral devices in the system—such as a modem, a Zip or Jaz drive, a tape drive, or a CD-Recorder (CD-R) drive—you will have to install and configure the associated driver software. You may also have to install or configure any associated application software to use the devices.

See the documentation delivered with the peripheral devices for information on installing and configuring driver software and associated application software. See the operating system documentation and Help for information on using peripheral devices with the operating system.

Changing Drive Letters

If you have more than one hard disk drive or CD-ROM drive, you may need to reassign system drive letters. See the operating system Help for more information.

To change drive letters:

1. Exit all appli cations curre nt ly running on your system.

2. From the operating system Start menu, go to Programs/Administrative Tools/Disk

Administrator.

3. Select a hard disk drive or the CD-ROM drive.

4. From the Tools menu, click Assign Drive Letter.

NOTE If you select the current drive or an otherwise locked drive, you must restart the

system to complete the drive letter reassignment.

5. Select a new drive letter to assign to the drive from the list. Click OK, and then click Yes to

continue.

6. If necessary, click OK, and then click Yes.

7. Repeat steps 2 through 6 for each dr ive letter assignment that you want to change.

8. Click Partition, then click Exit. If necessary, restart the system to complete the drive letter

reassignments.

Changing Virtual Memory Settings

If you have more than one hard disk drive, you may need to change size and location of your virtual memory page file. See operating system Help for more information.

Consider the following before changing page file settings: ♦ The size of the page file. If your system is equipped with a large amount of RAM, Setup

might create a page file that is unnecessarily large.

♦ Drive letter reassignments. If you reassigned your drive letters, you may find it necessary to

adjust your page file settings.

To change the size and location of the virtual memory page file:

1. From the operating system Start menu, go to Settings/Control Panel/System/Performance.

2. Click Change.

3. Click a drive letter in the list, and then type new values in the Initial Size and Maximum Size

text boxes.

4. Click Set.

5. Repeat steps 3 and 4 for any additional drives in the list.

6. Click Close, and then click OK.

7. When prompted, click Yes to restart the system with the new settings, or click No to continue

with other tasks and use the new settings the next time you restart the system.

Configuring the SCSI Controller

The system has a Symbios 8952U SCSI controller card. This single-channel PCI Wide Ultra2 SCSI controller manages internal and external SCSI peripheral devices. You may need to use the SCSI Configuration Utility ( connected to the controller. This utility lets you configure SCSI controllers, perform a low-level format on a SCSI hard disk drive, select boot order, and verify media.

You may need to change SCSI controller parameters for a single SCSI peripheral device:

♦ If you are advised to do so by technical support or by the vendor documentation. ♦ If the SCSI device does not negotiate properly with the controller. ♦ If you exceed the maximum cable length for connecting SCSI devices to the system. See

Chapter 9, “Upgrading the System,” for more information.

PCI_CFG.EXE) to configure the operation of SCSI peripherals

♦ If you connect non-Ultra or non-Ultra2 SCSI external devices to the system.

To run the SCSI Configuration Utility:

Press

CTRL+C when prompted during system boot.

When using the SCSI Configuration Utility, remember the following keyboard tips:

♦ Press the up or down arrow keys to move a bout in the menus. ♦ Press

See SCSI Configuration Utility Help for more information on using the utility.

ENTER to confirm a menu selection or ESC to cancel a selection.

Creating an Emergency Repair Disk

You should create an Emergency Repair Disk after you finish configuring the system. The files on the Emergency Repair Disk can restore a damaged registry to its original contents (that is, at the time the operating system was installed), along with the standard operating system drivers.

Use the

Software”) to create an Emergency Repair Disk. You can also use these utilities to update the Emergency Repair Disk any time you change the system’s configurati on. You should also make and keep a backup copy of the Emergency Repair Disk.

See the operating system documentation and Help for information on creating and using an Emergency Repair Disk.

RDISK.EXE utility or InterSite Welcome (as described in Chapter 2, “Setting Up the

Configuring the BIOS

The system’s basic input/output system (BIOS) records basic system operating pa rameters, such as the amount of memory, the boot sequence, and the type of video display. The BIOS is stored in flash-programmable memory, and reads the system parameters in the system’s complementary metal-oxide semiconductor (CMOS) memory. When you power off the system, a battery provides power to CMOS memory to retain the system parameters. Each time you power on the system, the BIOS uses these stored parameters to configure the system for operation.

The BIOS Setup program, which is also stored in flash-programmable memory, allows you to manually change the system operating parameters. You can run the BIOS Setup program as the system boots, during the system’s power-on self-test (POST). For more information on the BIOS Setup program and how to use it to configure the BIOS, see Chapter 7, “Configuring the BIOS.”

What’s Next?

See Chapter 4, “Operating the System,” for basic information on operating the system.

4 Operating the System

This chapter contains important, basic information on operating your Zx1 workstation.

Opening and Closing the Door

A door on the front of the system controls access to the Power button, LED indicators, the floppy disk drive, the CD-ROM drive, and other front-access peripheral devices.

To open the door:

1. Lift the bottom of the door to swing it up and away from the faceplate.

2. Push the door straight into the base unit.

To close the door:

1. Pull the door straight out of the base unit.

2. Swing the door down until it clicks into place.

Controlling System Power

CAUTION The AC power cord for this unit is the service disconnect. To remove AC power from

the system, you must unplug the system power cord from its AC power outlet.

When you connect the system’s base unit to AC power, auxiliary power is applied to the system. Auxiliary power ensures that system components power up quickly when needed.

The Power button is a momentary contact switch, changing system states based upon the length of time the button is pressed. Depending on the system’s current power state, you can use the Power button to start, shut down, and power down the system.

CAUTION Shut down the operating system before powering down the system. Simply pressing

the Power button can cause data corruption or loss. Use Automatic Shutdown or the

operating system’s shutdown options first. See this and following sections for more information.

Press the Power button… To…

Power Button

Power LED

Disk LED

Momentarily (less than 1 second) Bring the system to full power from a powered-down state

Momentarily (less than 1 second) Start Automatic Shutdown to shut down the operating system

And hold it for at least 4 seconds Power down the system without using Automatic Shutdown

See “Using Automatic Shutdown” for more information on controlling system power.

Reading System LEDs

The LEDs on the faceplate describe the current operational state of the system.

If the Power LED is…

Unlit Auxiliary power is off; there is no power consumption; the

Blinking Auxiliary power is on; power consumption is reduced Lit The system has full power; p ower conservation is per de vi ce

If the Disk LED is…

Then…

system is disconnected from AC power

Then…

and start the operating system

and power down the system

or after using the operating system’s shutdown function

Unlit The system’s disk drives are not active Lit and blinking The system’s disk drives are active Lit and unblinking There may be a problem with one or more disk drives

Using Automatic Shutdown

The Automatic Shutdown Utility contains more options for shutting down the system than the

operating system’s shutdown function. You can use this utility to shut down the operating system and power down the system in a number of ways.

To run Automatic Shutdown:

♦ Double-click the Automatic Shutdown icon in the operating system’s taskbar tray… ♦ OR from the operating system Start menu, go to Programs/Automatic Shutdown Utility/

Automatic Shutdown Utility…

♦ OR while the system is running, press the Power button momentari l y (less than 1 second).

By default, Automatic Shutdown is set for a 10-second delay. You can use the slider under Time Remaining to set a delay of up to 30 seconds. Always set a delay greater than 5 seconds to ensure that you have time to stop system shutdown if needed.

When you run Automatic Shutdown, the Automatic System Shutdown dialog displays. To configure Automatic Shutdown, choose an option in the dialog and click Apply. When you are finished configuring the utility, click Start Shutdown. After you start the system again, the utility will use the settings you selected.

The Automatic System Shutdown dial og contains the fo l lowing options:

Options

Description

Shutdown the Computer Performs an orderly shutdown of the operating system. When

complete, press the Power button for 4 seconds to power down the system, or restart the oper a ting system.

Power Down the Computer Performs an orderly shutdown of the operating system, then

powers down the system.

Shutdown System and Restart the Computer

Close All Programs and Log On as Different User

CAUTION You should use Power Down the Computer to power down the system. If you use

Shutdown the Computer, you must press and hold the Power button for 4 seconds to

power down the system. You may “suspend” the system if you hold the Power button for less than 4 seconds. Since Windows NT does not support a Suspend mode, you must then power down the computer before you can restart the system.

Performs an orderly shutdown of the operating system, then powers down and restarts the system.

Closes your logon to the operating system and returns to the operating system logon prompt.

The Automatic System Shutdown dialog also provides these functions:

Option

Description

Force All Processes to Terminate Terminates all programs if checked. If this option is not

checked the system displays an End Task dialog for each process that may still be running.

Time Remaining Sets the time to delay before starting shutdown. When

Automatic Shutdown runs, this timer begins counti ng down. Press Enter or click Stop Shutdown to stop the timer.

Stop Shutdown/Start Shutdown Stops or starts the shutdown timer. This button toggles

between Stop and Start.

See Automatic Shutdown Help for more information on this utility.

Starting and Stopping the Operating System

To start the operating system:

1. Turn on power to the system.

2. At the boot menu, select the appropriate operating system option, and then press

To log on to the operating system:

ENTER.

1. If the logon dialog does not display, press

CTRL+ALT+DELETE to display it.

2. If user accounts have been set up, type a user name and a password into the appropriate fields.

3. If appropriate, type a domain name into the appropriate field.

4. Select OK or press

ENTER.

To log off, restart, shut down, or power down the system:

1. Press the Power button momentarily (less than 1 second). Automatic Shutdown runs and the

shutdown timer begins counting down.

2. Select a shutdown opti on and click Start Shutdown.

3. If you chose an option that requires you to power down the system manually, you can do so

when prompted that it is safe to do so.

For more information on starting and stopping the operating system, see the operating system documentation and Help.

Observing Operating Precautions

Observe the following precautions when operating the system: ♦ When restarting the system, use the operating system controls instead of turning the power

switch off and on. Use the power switch only when instructed, or as the last alternative for restarting the system.

♦ Never turn off power to the base unit when the disk access LED is lit. ♦ After turning off power to the base unit, wait at least 30 seconds before turning the power on

again. This allows the power supply to stabilize and the disk drives to stop spinning.

Using the Keyboard

The system’s PS/2-compatible keyboard includes the following features: ♦ 104 standard keys, including special application function keys (

F1 through F12), arrow keys

for moving the cur s or, and numeric keys in a keypad.

♦ Special keys for use with W i ndows operating systems. P ressing the left or right Windows key

(on either side of the space bar) displays the operating system Start menu and Taskbar. Pressing the Application key (to the right of the space bar) displays an application-specific pop-up menu.

Numeric

Function

Keys

Keypad

Arrow Keys

Application Key

The keyboard delivered with the system may appear different from the one shown.

Windows Keys

Some keyboard keys have special functions, as follows:

Key

ESC Usually assigned to an application-specific function; often used to exit. PRINT SCRN Depending on the application in use, prints the displayed screen to a printer. SCROLL LOCK Prevents the screen from scrolling. PAUSE Temporarily suspends scr een scrolling or some ope rations. CAPS LOCK Types all letters as capitals. NUM LOCK Activates the numeric keypad. CTRL Used with another key for application-specific functions. ALT Used with another key for application-specific functions. DELETE Deletes characters.

Function

You can use either of the Windows keys in combination with other keys to perform certain operating system functions, as follows:

Key Combination

Action

Windows + F1 Display a pop-up menu for the selected object Windows + Windows + Windows + Windows + Windows + SHIFT + Windows + Windows +

TAB Activate the next button on the taskbar E Run Explorer F Run Find Document CTRL + F Run Find Computer M Minimize all windows

M Restore all windows

R Display the Run dialog

Using the Mouse

The system’s PS/2-compatible mouse is a tracking device that controls the movement and positioning of the pointer (or cursor) displayed on the screen in a graphical display environment.

Wheel

Buttons

The mouse delivered with the system may appear different from the one shown.

To use the mouse, ensure it is connected to the system. Place the mouse on a clean, flat surface, such as a desktop or a mouse pad. Rest your hand on the mouse, with a finger on each button and the thumb to the side. Move the mouse across the flat surface to move the pointer on screen.

You can use the mouse to perform several actions:

Action

Point Move the mouse to point to your selection on the screen. Click Press and release the left mouse button once. Double-click Press and release the left mouse button twice. Drag Press and hold the left mouse button, then move the mouse. Release the button

Right-click Press and release the right mouse button once. Scroll On a wheel mouse, move the wheel back and forth to scroll in an application.

You can find mor e information o n using the wheel mouse by right-clicking the mouse ico n i n t he taskbar tray, or by going to Start/Settings/Control Panel/Mouse and clicking Help in the toolbar.

Description

when you finish dragging your selection to a ne w location.

Using the Floppy Disk Drive

The system’s floppy disk drive occupies a 3.5-inch external peripheral device bay, and is accessible through a 3.5-inch slot on the front of the base unit. The drive accepts standard 3. 5-inch 720 KB and 1.44 MB diskettes.

Eject Button

Drive LED

Follow these guidelines to use the floppy disk drive:

Drive LED

Eject Button

♦ To insert a diskette into the drive, position the diskette so the arrow embossed on the diskette

faces up. Slide the diskette into the floppy disk slot, and push it into the drive until it clicks into place and the eject button next to the slot pops out.

♦ Before removing a diskette, ensure the drive LED is not lit. The LED lights green to indicate

floppy disk drive activity.

♦ Remove the diskette by pushing the eject button adjacent to the floppy disk slot, and then

pulling the diskette out of the drive.

♦ To protect the data on a diskette from being overwritten or erased, slide the write-protect tab

on the diskette toward the diskette edge until it snaps into place. To write data to a diskette, ensure the write-protect opening is covered.

Using the CD-ROM Drive

The system’s CD-ROM drive occupies a 5.25-inch external peripheral device bay, and is accessible through a tray or a slot at the front of the base unit. The d rive supports software ejection of discs and has an external amplified headphone jack.

Headphones

Volume Control

To use the CD-ROM drive: ♦ To insert a disc into a tray-load CD-ROM drive, press the eject button to extend the tray.

Place the disc, printed side up, in the tray and press the eject button to load the disc.

♦ To insert a disc into a slot-load CD-ROM drive, insert the disc, printed side up, into the slot.

♦ To eject a disc from the CD-ROM drive, press the eject button adjacent to the CD-ROM drive

slot or tray. If the software application being used prevents the disc from ejecting, run the proper application command to eject the disc.

♦ The media player programs included with the operating system allow you to listen to audio

compact discs. Insert an audio compact disc, printed side up, into the CD-ROM drive and

start the media player application. Adjust the volume using the operating system’s sound control programs.

♦ You can connect headphones to the headphone port on the CD-ROM drive. Adjust the

volume using the volume control on the drive.

Learning About the Operating System

Documentation delivered with your system describes the basic functions of its operating system. Refer to this documentation if you are unfamiliar with the operating system interface and features. You can also refer to extensive online Help; from the operating system Start menu, go to Help.

Using InterSite Programs

Depending on its configuration, your system shipped with some or all of the following InterSite programs installed:

♦ InterSite Welcome provides tools to ensure that your system is fully ready for use. See

InterSite Welcome for more information.

♦ InterSite Version Manager is a tool for creating system software backup diskettes, and for

updating device drivers and other system software products installed on the system.

♦ InterSite Watchdog is a system-monitoring tool with remote monitoring capabilities. You can

use it to monitor other workstations and servers also running Windows NT.

♦ InterSite Hardware Monitor is an easy-to-use interface to instrumentation data measured by

sensors inside the computer. Event information is reported to the Windows NT Event Log and displayed graphically.

♦ InterSite DMI Console gives easy access to the system’s status and configuration information.

DMI Console works with the Desktop Management Interface (DMI), a technology standard that enables the effective management of computers.

♦ InterSite SMART Disk Driver is a kernel-level driver that supports self-monitoring, analysis,

and repo rting technolo gy (S MART).

♦ InterSite Diskeeper Lite helps you keep disk fragmentation to a minimum, improving file

creation and access times and system performance.

From the operating system Start menu, go to Programs/InterSite to find the InterSite programs on your system. See the online Help for each InterSite program for more information on how to use the program.

Booting from System Drives

The primary system disk drive, which contains the operating system, is a SCSI disk drive. By default, because the system contains both SCSI disk drives and an ATAPI CD-ROM drive, it attempts to boot from the CD-ROM drive first. This is because the BIOS looks for a diskette, then for an IDE boot drive, and then for the CD-ROM drive, before it looks for a SCSI disk drive.

Because of this default behavior, you should not restart the system with a bootable CD-ROM in the

CD-ROM drive. One example of a bootable CD-ROM is the operating system’s software CD-ROM.

If you want, you can change the system’s boot device order in the BIOS. You can set the system to boot first from a diskette, then from a SCSI disk drive, and then from the ATAPI CD-ROM drive. See Chapter 7, “Configuring the BIOS,” for information on using the BIOS Setup program to do this.

Finding the Serial Number

The system’s serial number is on a label affixed to the rear of the base unit.

Cleaning System Components

Follow these guidelines for cleaning system components:

Item

Exterior Surfaces Wipe exterior surfaces of the base unit and the monitor screen with a soft

Keyboard Dust the keys and the keyboard surface with a soft, dry cloth. Use an aerosol

Mouse Remove the retaining ring and the tracking ball from the bottom of the

How To Clean

cloth lightly moistened with a mild cleaning agent.

cleaner to remove dust and debris from between the keys. Do not use liquids to clean the keys or the keyboard surface.

mouse. Blow gently into the opening. Wipe the tracking ball and the rollers in the opening with a cotton swab moistened with alcohol. Replace the tracking ball and the retaining ring.

5 Troubleshooting Operational Problems

Use this chapter to identify and resolve some common basic system problems.

Getting Started

If your system is not functio ni ng proper l y, fi rst do the fo l lowing:

♦ Verify the system’s power state and ensure the system is properly connected to AC power.

See Chapter 1, “Setting Up the Hardware,” and Chapter 4, “Operating the System.”

♦ Ensure the data and power cables are properly connected to any external peripheral devices. ♦ Ensure the data and power cables are properly connected to all internal peripheral devices.

If you cannot resolve the problem or if the instructions in the following sections direct you to do so, contact Intergraph Computer Systems for further help. See the Preface of this document for information about contacting Intergraph Computer Systems. Refer to the documentation delivered with various peripheral devices for troubleshooting help if there are problems these devices.

The following chapters in this document contain information and instructions that may be helpful when carrying out troubleshooting procedures and attempting to apply solutions.

System Power

Fails to power on

Reason

System is not at full power, but is at auxiliary power (Power LED blinks).

System will not awaken from “suspend” state.

Power cord is not connected. Verify the power cord is connected to the power

Power is not available at the AC power outlet.

Internal power cables are not connected.

Power cord is faulty. Replace power cord.

Solution

Press the Power switch momentarily (less than 1 second) to attempt to apply full power (Power LED lights).

Verify that Automatic Shutdown Utility ( installed. If not, turn system power off and then on again. If so, use the Power Down the Computer option. See Chapter 4 and Chapter 6.

receptacle. Verify power is available at the AC power outlet. Test

the outlet with a known working device. Open the base unit and ensure all power cables are

connected.

SHUTDOWN) is

System Boot

Does not boot from the expected boot device

Reason

Boot device order is not correctly set. Change the boot device order in the BIOS. See

Operating system is not on the system drive.

BIOS attempts to boot from wrong hard disk drive.

IDE hard disk drive is connected to IDE controller.

System attempts to boot from CD-ROM drive instead of a SCSI hard disk drive.

Series of beeps and error messages display

Message

Refresh Failure Bad memory refresh circuitry on the system board.

Parity Error Parity error in the first 64 KB block of memory.

Base 64 KB Memory Error Memory failure in the first 64 KB. Remove and

Timer Not Operational Memory failure in the first 64 KB, or Timer 1 on

Processor Error The CPU on the system board generated an error.

8042 - Gate A20 Failure The BIOS cannot switch to protected mode. Call

Processor Exception Interrupt The CPU generated an exception interrupt. Call the

Solution

Chapter 7. Reinstall the operating system.

Ensure SCSI controller for primary system disk drive is installed lower in slot order than any other SCSI controllers.

BIOS cannot boot from SCSI hard disk drive if an IDE hard disk drive is connected. Disconnect all IDE hard disk drives.

Do not boot the system with a bootable CD-ROM disc in the CD-ROM drive. You may want to change the boot device order in the BIOS to boot from a SCSI disk drive first. See Chapter 7.

Explanation and Solutio n

Remove and reinstall DIMM(s). If error persists, replace the DIMM(s).

Remove and reinstall DIMM(s). If error persists, replace DIMM(s).

reinstall the DIMM(s). If error persists, replace the DIMM(s).

the system board is not functioning. Call the Customer Response Center.

Call the Customer Response Center .

the Customer Response Center.

Customer Response Center.

Message Explanation and Solutio n

Display Memory Read/Write Error The sound controller is faulty. Call the Customer

Response Center.

ROM Checksum Error The ROM checksum value does not match the value

encoded in the BIOS. Call the Customer Response Center.

CMOS Shutdown Register Re ad/Write Error

The shutdown regi st er for CMOS RAM fa iled. Call the Customer Response Center.

Cache Error/External Cache Bad The external cache is faulty. Call the Customer

Response Center.

Does not boot from drive A (floppy disk drive) or other expected boot device

Reason

Boot disk is corrupt or does not have the correct boot utilities.

Boot sequence may be set to C, A, in which case the machine will not boot from A if there is an operating system on C.

Solution

Replace the bootable diskette with a known working diskette.

Change the boot sequence. See Chapter 7 for information on r unning BIOS Setup and changing the boot sequence.

BIOS is corrupted. Load a new BIOS to the system’s flash

memory. See Chapter 7 and the System Board Manual.

Floppy disk drive is not recognized

Reason

Solution

BIOS is not configured properly. Reconfigure the floppy disk drive parameters in BIOS Setup.

See Chapter 7 for information on running BIOS Setup and

changing the boot sequence. Power cable is not connected. Open the base unit and ensure the power cable is connected. Data cable is not connected. Open the base unit and ensure the data cable is connected.

System hard disk drive is not recognized

Reason

Power cable is not connected. Open the base unit and ensure the power cable is

Data cable is not connected. Open the base unit and ensure the data cable is

SCSI termination is enabled on the hard disk drive you installed.

Solution

connected.

connected. Disable SCSI termination. See the documentation

delivered with the hard disk drive.

Reason Solution

Some viruses cause the system to not recognize hard disk drives.

CD-ROM drive is not recognized

Reason

Power cable is not connected. Open the base unit and ensure the power cable is

Data cable is not connected. Open the base unit and ensure the data cable is

Total amount of memory does not display

Reason

One or more memory modules are faulty. Identify faulty memory modules by swapping

Memory modules are not properly seated in their sockets.

I/O Card parity error message displays

Run a virus scan program that checks the Master Boot Record. Clear any viruses detected by the program.

Solution

connected.

Solution

modules until the faulty one is found. Reseat memory modules in their sockets.

Video

Reason

Faulty card is installed in the ISA slot. Remove the ISA card and then restart the system.

System is powered on, but screen remains blank

Reason

Monitor is not powered on. Turn on power to the monitor. Power cord is not connected. Verify the power cord is connected to the power

Video cable not properly connected. Verify the video cable is connected to the monitor

Graphics card is not properly seated in its socket.

Selected resolution is not supported by the monitor.

An improper video display driver is installed.

Solution

receptacle.

and to the system’s video out connector. Open the base unit and reseat the graphics card.

Select a supported resolution. See the graphics card documentation for more information.

Install a valid video display driver. See the graphics card documentation for more information.

Audio

No sound can be heard

Reason

Speaker volume is low or off. Adjust speaker volume up. Speaker cable is not properly connected. Verify speaker cables are connected to the

Volume is turned off in the software volume control or mixer program.

Headphone s are plugged int o the system. Unp l ug the headphone s.

Network

Cannot connect to other systems on LAN

Reason

Ethernet cable is disconnected. Verify the Ethernet cable is connected. If the cable is

Networking software i s configured incorrectly.

Cannot plot to network printer or plotter on LAN

Solution

system’s line out port. Open the software volume control or mixer

program and turn up the volume.

Solution

proper ly connected, notify your network administra t or. Review the network settings in the operating system, and/or

notify your network administr ator.

Reason

Network cable is disconnected. Verify the network cable is connected. Printer or plotter is not added to your system. Add the printer using the operating system tools,

Plot node does not recognize your system. Notify your network administrator.

Peripheral Drive Errors

CD-ROM drive LED does not light when system power is on

Reason

Power cable or data cable is not connected. Open the base unit and ensure the power cable

Solution

and/or not ify your network administrator.

Solution

and data cable are properly connected.

Floppy disk drive LED does not light when system power is on

Reason

Power cable or data cable is not connected. Open the base unit and ensure the power cable and

Miscellaneous Hardware

“Battery voltage low” message displays

Reason

Lithium battery voltage on the system board is low.

System loses BIOS configuration information

Reason

Lithium battery voltage on the system board is low. The system also displays a "battery voltage low" message during the system boot.

DMA bus timeout message displays

Solution

data cable are properly connected.

Solution

Replace the lithium battery on the system board.

Solution

Replace the lithium battery on the system board.

Reason

Failure in DMA bus logic has occurred. Call the Customer Response Center.

“Invalid configuration information for SLOT XX” message displays

Reason

System is not properly configured to recognize the new ISA card.

Solution

Use BIOS Setup to reserve system resources for the ISA card. See Chapter 7.

6 Reinstalling the Operating System

This chapter provides basic instructions for reinstalling the operating system and associated system software on your Zx understand the entire chapter.

Before You Begin

Before you attempt to reinstall the operating system, have the following items available:

♦ Information about your system that you recorded in Chapter 2, “Setting Up the Software.” ♦ Microsoft’s operating system software CD-ROM, Service Pack CD-ROM, and associated

diskettes. Make sure you have any operating system Setup diskettes delivered with the system.

♦ Microsoft’s operating system documentation. ♦ Backup diskettes you created in Chapter 2, “Setting Up the Software.” If you did not create

backup diskettes as directed in Chapter 2, you can still create them by using InterSite Version Manager. Insert the Intergraph System CD delivered with your system into any computer running Windows 2000, Windows NT 4.0, Windows 98, or Windows 95 and run Version Manager. Creat e backup diskettes fo r the system software listed for your system in Version Manager.

1 workstation. Before you attempt to reinstall the system software, read and

♦ Backup diskettes or software CD-ROMs and documentation delivered with any expansion

cards or additional peripheral devices you purchased with the system.

♦ The Late-Breaking News document delivered with the system, if applicable.

Finding System Software Products

Most driver software and other system software products installed on your system are available on the Intergraph System CD delivered with the system. If a system software product is not available there, you can find it in one the following locations:

♦ Microsoft’s operating system software CD-ROM. ♦ Diskettes or software CD-ROMs delivered with expansion cards or peripheral devices. ♦ Intergraph Computer Systems’ online services (see this document’s Preface).

CAUTION You must install certain drivers from backup or other diskettes. The correct driver

versions may not be on the operating system CD-ROM. If a driver version is delivered on backup diskette or in Version Manager, that version should be used instead of what is available on the operating system CD-ROM.

Driver software is routinely improved and updated. Use InterSite Version Manager, or visit Intergraph Computer Systems on the World Wide Web, to locate and download updated driver software.

Installing the Operating System

Depending on your system’s configuration, you will need some or all of the following system software during the installation process:

♦ SCSI controller driver ♦ Graphics controller driver ♦ Audio controller driver ♦ Network controller driver ♦ Mouse driver

To install the operating system software, follow the instructions in Microsoft’s documentation for your workstation’s operating system. See the following text for information that you may need to complete operating system Setup.

Do the following during installation of the operating system:

♦ When prompted to select a Setup type, select Custom Setup. ♦ On a system with internal SCSI disk drives and a SCSI controller, press the S key to install the

SCSI controller driver from backup diskette. Select Other (Requires disk provided by a hardware manufacturer) from the list and press

the SCSI controller driver into the floppy disk drive, and then press

ENTER. Insert the diskette with

ENTER.

♦ Specify a driver for the CD-ROM drive by pressing the S key and then selecting IDE CD-ROM

(ATAPI 1.2)/ PCI IDE Controller from the list.

♦ On single-processor systems, when prompted, sele ct Standard PC. This will load the

single-processor kernel and HAL, providing better performance. On dual-processor systems, if prompted, select MPS Multiprocessor. This will load the

multi-processor kernel and HAL, enabling the system to take advantage of the second processor.

♦ Allow Setup to configure the network only if you have an installed network controller, and

only if the system is connected to the network.

♦ When prompted, create an Emergency Repair Disk.

Do the following after installation of the operating system: ♦ Install drivers or other system software from any backup diskettes. System software deliver e d

on backup diskette is usually more current than system software on the operating system CD-ROM. Alternatively, you can install the drivers or other system software from the operating system software CD-ROM if you do not ha ve them on diskette.

♦ Be sure to reinstall the Automatic Shutdown Utility, which is available as backup media

(

SHUTDOWN) in InterSite Version Manager. If you do not, pressing the system’s Power button

momentarily will put the system in a “suspend” state from which it will not awaken. You will have to turn system power off and on to return to normal operation.

♦ Perform any additional installation and configuration tasks described in the Late-Breaking

News document delivered with your system.

♦ Configure the system as described in Chapter 3, “Configuring the System.” ♦ Perform any operational changes required for your system as described in Chapter 4,

“Operating the System.”

♦ If your system was running 4.0 Service Pack software, install this software after installing

drivers and other system software, and after installing any application software products.

Do the following after you install Service Pack software: ♦ If you created a Quick-Fix Engineering (QFE_NT*) backup diskette from Version Manager

during any previous initial system configuration, install the QFE update software. See the

README.TXT file on the QFE diskette for more information.

♦ On a system with Pentium III processors, install Intel’s Streaming SIMD Extension Driver.

This driver increases system performance for drivers and applications designed to take advantage of it. If this driver is not available as backup media ( Manager, you can get it from the Support pages on the World Wide Web (http://www.intergraph.com/ics). See the information.

Installing the Audio Controller Driver

To install the driver for the audio controller, follow the instructions found in the README.TXT file delivered with the driver.

QFE_SSE) in InterSite Version

README.TXT file delivered with QFE_SSE for more

Enabling Bus Mastering for IDE/ATAPI Devices

Your system shipped with bus mastering for IDE/ATAPI devices enabled. If you reinstall Windows NT 4.0 and Service Pack software, you must re-enable IDE/ATAPI bus mastering.

NOTE If you install a CD-Recorder (CD-R) drive, do not enable IDE/ATAPI bus mastering.

The CD-R drive is incompatible with IDE/ATAPI bus mastering.

NOTE The QFE update software includes an updated ATAPI device driver that should be

installed after the Service Pack software.

NOTE For reasons of system performance, if you install a TR-4i tape drive or a Zip drive, do

not enable DMA use on the IDE channel to which the drive is connected.

To enable IDE/ATAPI bus mastering:

1. Ensure that the operating system, Service Pack software, and QFE update software (

are installed.

2. Insert the Windows NT 4.0 Service Pack CD-ROM into your system’s CD-ROM drive.

3. In Explorer or File Manager, go to the \

4. Double-click

DMACHECK.EXE. The ATAPI DMA support dialog displays.

SUPPORT\UTIL S\I386 directory.

5. The Current DMA Usage boxes indicate which channels have IDE/ATAPI devices. For each

channel with an IDE/ATAPI device, click Enabled; then click OK.

6. Restart the system.

Updating the Operating System

Microsoft Service Packs and Service Releases contain the latest improvements and system fixes for Microsoft operating systems. Service Packs and Releases are created by Microsoft for post-release support. You can obtain them from Microsoft’s World Wide Web and FTP sites free of charge.

CAUTION If a Service Pack is posted to Intergraph Computer Systems’ online services, it has

been certified for use as described in the announcement of its availability. If you obtain a Service Pack from any other source, be aware that it may not be certified against your hardware.

QFE_NT*)

7 Configuring the BIOS

This chapter provides basic information on configuring the system’s basic input/output system (BIOS). Refer to this chapter for specific BIOS parameter settings for your Zx more information on the various parameters and settings, refer to the System Board Manual.

BIOS Overview

The system’s basic input/output system (BIOS) records basic system operating pa rameters, such as the amount of memory, the boot sequence, and the type of video display. The BIOS is stored in flash erasable-programmable memory (EPROM) on the system board, and reads the system parameters in the system’s complementary metal-oxide semiconductor (CMOS) random-access memory (RAM). When you power off the system, a lithium battery provides power to CMOS RAM to retain the operating parameters. Each time you power on the system, the BIOS uses stored parameters to configure system operation.

The BIOS Setup program, which is also stored in the flash EPROM on the system board, allows you to manually change the system operating parameters . You can also run the BIOS Setup program during the system’s power-on self-test (POST). For the system to operate correctly, you should run BIO S Setup after you make any hardware changes to the system.

1 workstation. For

Using BIOS Setup

To run BIOS Setup:

Press

DELETE when prompted during system boot.

To navigate BIOS Setup menus and parameters:

♦ Press ♦ Press ♦ Press

The initial BIOS Setup screen lists menus, general setup options, and exit options. The rest of this chapter provides basic information on the contents of the menus and the functions of the options.

TAB or an arrow key to move from one field to the next. ENTER to enter a menu or to run one of the general setup options. PAGE UP or PAGE DOWN to change the setting of a parameter.

General Setup Options and Exit Options

These general setup options and exit options are listed on the initial BIOS Setup screen.

Option

Auto-Detect Hard Disks Detects hard disk drives attached to each IDE channel and sets

Change Supervisor Password

Change User Password Lets you set a password that limits changes to specific BIOS

Auto Configuration with Optimal Settings

Auto Configuration with Fail-Safe Settings

Save Settings and Exit Lets you save changes made to BIOS parameters and exit from

Exit Without Saving Lets you exit from BIOS Setup without saving changes to BIOS

Description

their parameters automatically. Lets you set a password that limits changes to specific BIOS

parameters to those made by the Supervisor.

parameters to those made by an authorized User (or Supervisor). Lets you restore Optimal default values to all parameters. Optimal

defaults provide optimum performance settings for all devices and system functions.

Lets you restore Fail-Safe default values to all parameters. FailSafe defaults are the safest set of parameters. They should always work, but do not provide optimal system performance. Use them if the system is behaving erratically.

BIOS Setup.

parameters.

Standard CMOS Setup

Parameter Description

Date, Time Sets the system date and time. Floppy Drive A:, B: Sets the type of floppy disk drive(s) installed in your system.

Pri/Sec Master/Slave Set to Auto to let the BIOS automatically configure the

Boot Sector Virus Protection Sets virus protection for the boot sector of the system drive.

The standard floppy disk drive is 1.44 MB 3½ inch.

device, choose a drive type, or manually configure drive parameters such as drive type, drive size, number of cylinders, number of heads, block addressing, and transfer speed.

The Optimal default is Disabled.

Advanced CMOS Setup

Parameter Description

Quick Boot Sets whether to boot the system quickly, bypassing some

Pri/Sec Master/Slave ARMD Emulated as

, 2nd, 3rd Boot Device Sets the type of device for the first, second, and third boot

Try Other Boot Devices Sets whether the BIOS should try to boot from another

Initial Display Mode Sets initial display of BIOS information during boot. The

Floppy Access Control Sets diskette access when booting from diskette. The

Hard Disk Access Control Sets disk access when booting from a hard disk drive. The

SMART For Hard Disks Sets whether the BIOS uses the System Management and

BootUp Num Lock Sets the keyboard’s numeric keypad to numeric operation

PS/2 Mouse Support Sets BIOS support for a PS/2-type mouse. The Optimal

Primary Display Sets the type of monitor attached to the computer. The

Password Check Sets password checking when the system boots and BIOS

Boot To OS/2 Sets BIOS support for the OS/2 operating system and more

Internal Cache Sets the caching algorithm used by the Level 1 internal

memory testing and drive initialization. The Optimal default is Enabled and the Fail-Safe default is Disabled.

Sets how the system should detect an ATAPI Removable Media Disk (ARMD) attached as a master or slave device. The Optimal default is Auto.

drives the BIOS attempts to boot after power-on self-test (POST) completes. The Optimal default for 1 Device is Floppy. The Optimal default for 2

is 1

IDE-HDD. The Optimal default for 3rd Boot Device is

Boot

Boot Device

ATAPI CD-ROM.

device if it cannot find the selected first, second, or third boot devices. The Optimal default is Yes.

Optimal default is Silent.

Optimal default is Read-Write.

Reporting Technologies (SMART) protocol for hard disk drives. The Optimal default is Enabled.

(On) or functional operation (Off). The default is On.

default is Enabled.

Optimal default is VGA/EGA.

Setup runs. The Optimal default is Setup.

than 64 MB of system memory. The Optimal default is No.

cache memory on the processor. The Optimal default is WriteBack.

Parameter Description

System BIOS Cacheable Sets whether the contents of the F0000h system memory

segment are read from and written to cache memory. The Optimal default is Enabled.

Cache Bus ECC Sets ECC error checking on the Level 2 cache bus. The

Optimal default is Enabled.

Processor Serial Number Sets access to the Pentium III processor’s serial number.

The default is Disabled.

Default Primary Video Sets which video card in a multi-video card system is the

primary video display. The Optimal default setting is PCI.

MPS Revision Sets the Multi-Processor Symmetry version. The Optimal

default is 1.1.

C000/C400,16K Shadow Sets the use of the 32 KB of video ROM at C0000h and

C400h. The Optimal default is Cached.

C800/CC00/Dn00,16K Shadow Sets shadowing of the contents of the ROM area named in

the parameter. The Optimal default is Disabled.

Advanced Chipset Setup

Parameter Description

USB Function Set support for the Universal Serial Bus (USB). The

USB KB/Mouse Legacy Support Sets support for older keyboards and mouse devices. The

Port 64/60 Emulation Sets support for a USB keyboard to act like a legacy

SERR# Sets support for the SERR# signal on the bus. The Optimal

PERR# Sets support for the PERR# signal on the bus. The Optimal

WSC# Handshake Sets handshaking for the WSC# signal on the bus. The

USWC Write Post Sets support to allow write operations from USWC memory

Master Latency Timer Sets the master latency timing for system devices. The

Multi-Trans Timer Sets the multi-trans latency timing for system devices. The

Optimal default is Disabled.

keyboard. The Optimal default is Disabled.

default is Disabled.

Optimal default is Enabled.

(used by VGA devices) to be posted. The Optimal default is Enabled.

Optimal default is 64.

Optimal default is 32.

Parameter Description

PCI1 to PCI0 Access Sets access between two different PCI buses. The Optimal

default is Disabled.

Method of Memory Detection Sets how the system detects system memory. The Optimal

default is Auto & SPD.

DRAM Integrity Mode Sets the type of memory checking. The Optimal default is

ECC Hardware.

DRAM Refresh Rate Sets the interval between refresh signals to DRAM system

memory. The Optimal default is 15.6 us.

Memory Hole Sets the area of memory that cannot be addressed on the

ISA bus. The Optimal default is Disabled.

SDRAM RAS# to CAS# delay Sets the delay between RAS# and CAS# signals for

SDRAM memory. The Optimal default is 3 SCLKs.

SDRAM RAS# Precharge Sets the length of RAS# precharge for SDRAM memory.

The Optimal default is 3 SCLKs.

Power Down SDRAM Sets support for SDRAM memory power-down. The

Optimal default is Enabled.

ACPI Control Register Sets support for the Advanced Configuration and Power

Interface (ACPI) control register. The Optimal default is Disabled.

Gated Clock Sets support for the gated clock. The Optimal default is

Disabled.

Graphics Aperture Size Sets the amount of system memory that can be used by the

Accelerated Graphics Port (AGP). The Optimal default is 64 MB.

Search for MDA Resources Sets a BIOS search for MDA resources. The Optimal

default is Yes. AGP Multi-Trans Timer Sets the AGP multi-trans timer. The Optimal default is 32. AGP Low-Priority Timer Sets the AGP low-priority timer. The Optimal default is 16. AGP SERR Sets support for the AGP SERR signal. The Optimal

default is Disabled. AGP Parity Error Response Sets support for AGP parity error response. The Optimal

default is Disabled. 8bit I/O Recovery Time Sets the delay between consecutive 8-bit I/O operations.

The Optimal default is Disabled. 16bit I/O Recovery Time Sets the delay between consecutive 16-bit I/O operations.

The Optimal default is Disabled. PIIX4 SERR# Sets support for the SERR# signal for the Intel PIIX4 chip.

The Optimal default is Disabled.

Parameter Description

USB Passive Release Sets passive release for the USB. The Optimal default is

Enabled. PIIX4 Passive Release Sets passive release for the Intel PIIX4 chip. The Optimal

default is Enabled. PIIX4 Delayed Transaction Sets delayed transactions for the Intel PIIX4 chip. The

Optimal default is Disabled. TypeF DMA Buffer (Control1,

Control2) DMA-n Type Sets the bus for the specified DMA channel. The Optimal

CPU Bus Frequency Sets the processor bus frequency. The Optimal default is

Sets the DMA channel where TypeF buffer control is

implemented. The Optimal default is Disabled.

default is Normal ISA.

Auto.

Power Management Setup

Parameter Description

ACPI Aware O/S Sets support for an ACPI-aware operating system. The Optimal

default is No.

Power Management/APM Sets support for chipset power management and Advanced

Power Management (APM) features. The Optimal default is Enabled.

Power Button Function Sets the operation of the system’s power button. The Optimal

default is On/Off.

Green PC Monitor Power State Sets the power state that a green PC-compliant video monitor

enters when the BIOS places it in a power saving state after a specified period of inactivity has expired. The Optimal default is Suspend.

Video Power Down Mode Sets the power state that the video subsystem enters when the

BIOS places it in a power saving state after a specified period of inactivity has expired. The Optimal default is Suspend.

Hard Disk Power Down Mode Sets the power state that the hard disk drive enters after a

specified period of inactivity has expired. The Optimal default is Suspend.

Hard Disk Timeout Specifies the period of hard disk drive inactivity. The Optimal

default is Disabled.

Power Saving Type Sets the system’s power-saving “sleep” state. The Optimal

default is Sleep.

Parameter Description

Standby / Suspend Timer Unit Sets the period of time for Standby and Suspend time-outs. The

Optimal default is 4 minutes.

Standby Time Out Sets the period of system inactivity while in Full On state. The

Optimal default is Disabled.

Suspend Time Out Sets the period of system inactivity while in Standby state. The

Optimal default is Disabled.

Slow Clock Ratio Sets the speed at which the system clock runs in the Standby

state. The Optimal default is 50%-62.5%.

Display Activity Sets support for event monitoring on the video display. The

Optimal default is Ignore.

Device n Sets support for event monitoring on the specified device. The

Optimal default is Ignore. The devices are 0 (primary master IDE), 1 (primary slave IDE), 2 (secondary master IDE), 3 (secondary slave IDE), 5 (floppy disk), 6 (serial port 1), 7 (serial port 2), and 8 (parallel port).

LAN Wake-Up Sets support for Wake-on-LAN. The Optimal default is

Disabled.

PC98 Power LED Sets support for PC98 power LED use. The Optimal default is

Disabled.

FAN OFF at Suspend Sets support to turn off the processor fan when the system is in

Suspend state. The Optimal default is Enabled.

RTC Wake-Up Sets the hour and minute for the system to wake up. The

Optimal default is Disabled.

PCI/Plug and Play Setup

Parameter Description

Plug and Play Aware O/S Sets support for a Plug and Play (PnP)-aware operting

PCI Latency Timer Sets the latency timings for PCI devices installed in the PCI

PCI VGA Palette Snoop Sets support for multiple VGA devices operating on

Allocate IRQ to PCI VGA Sets an IRQ to the VGA device on the PCI bus. The

system. The Optimal default is No.

expansion slots. The Optimal default is 64.

different buses to handle data from the processor on each set of palette registers on every video device. Set to Enabled if an installed ISA adapter card requires VGA palette snooping. The optimal default is Disabled.

Optimal default is No.

Parameter Description

PCI IDE BusMaster Sets support for the IDE controller on the PCI bus to have

bus mastering capability. The Optimal default is Enabled.

Offboard PCI IDE Card Sets support for an off-board PCI IDE controller adapter

card. The Optimal default is Auto.

PCI Slot n IRQ Priority Sets the IRQ priority for devices installed in the PCI

expansion slots. The Optimal default is Auto.

DMA Channel n Sets the bus type used by each DMA channel. The Optimal

default is PnP. The DMA channels are 0, 1, 3, 5, 6, and 7.

IRQ n Sets the bus for the specified IRQ line, allowing you to

reserve IRQs for legacy ISA adapter cards. On-board I/O is configured by the BIOS. All IRQs used by on-board I/O are configured as PCI-PnP. IRQ12 only appears if the PS/2 Mouse Support parameter in Advanced CMOS Setup is Disabled. The Optimal default is PCI/PnP. The IRQs are 3, 4, 5, 7, 9, 10, 11, 12, 14, and 15.

Reserved Memory Size Sets the size of the memory area reserved for legacy ISA

adapter cards. The Optimal default is Disabled.

Reserved Memor y Add ress Sets the beginning address (in hex) of the reserved memory

area for use by legacy ISA adapter cards. This parameter is disabled if the Reserved Memory Size option is Disabled. The Optimal default is C8000.

PCI Device Search Order Sets the BIOS scan order for the PCI expansion slots. The

Optimal default is First - Last.

BIOS Devnode for Shadow RAM Sets support for add-on card ROMs that do not claim a

correct memory range. The Optimal default is Disabled.

Peripheral Setup

Parameter Description

Power Interruption The Optimal default is Enabled. Onboard FDC Sets support for the floppy disk drive controller on the system

Onboard Serial Port1 Sets the base I/O port address of serial port 1. The Optimal default

Onboard Serial Port2 Sets the base I/O port address of serial port 2. The Optimal default

board. The Optimal default is Auto.

is 3F8h.

is 2F8h.

Parameter Description

Serial Port2 Mode Sets the operating mode for serial port 2. This parameter only

appears if the Onboard Serial Port2 op tion is not set to Disabled. The Optimal default is Normal.

Onboard Parallel Port Sets the base I/O port address of the parallel port on the system

board. The Optimal default is 378. Parallel Port Mode Sets the parallel port mode. The Optimal default is Normal. Parallel Port IRQ Sets the IRQ used by the parallel port. This parameter only

appears if the Onboard Parallel Port parameter is set to 278 or 378.

The Optimal default is 7. Parallel Port DMA Channel Sets the DMA channel for the parallel port. The Optimal default is

N/A. Onboard IDE Sets the IDE channel used by the on-board IDE controller. The

Optimal and Fail-Safe defaults are Both.

Updating the System BIOS

For information on updating the system’s BIOS, see the README.TXT file delivered with the FLASHUTIL2M system software product, which is available from the online services of Intergraph Computer Systems. See the Preface for information on locating the online services.

8 Gaining Access to System Components

This chapter describes how to gain access to major internal components so you can upgrade and service your Zx

WARNING This is a user-serviceable system. Service and upgrade tasks should be

Before You Begin

WARNING The system is always on when connected to AC power. Before opening the

WARNING Internal components may be at high temperatures. Allow time for them to cool

1 workstation.

performed by users who can follow instructions in a manual to service equipment, and can do so without harm to themselves or damage to the equipment.

system, disconnect the system’s power cord from its AC power outlet.

before handling them.

WARNING Internal components can be damaged by static electricity. Use an antistatic

wrist strap connected to the bare metal of the system’s chassis to protect against electrostatic discharge.

NOTE “Right side” and “left side” are as seen from the front of the system.

Avoiding Electrostatic Discharge

Sensitive components inside the base unit can be damaged by static electricity. To protect against electrostatic discharge, take the following precautions:

♦ Disconnect the base unit from AC power before opening the base unit. ♦ Touch the bare metal of the base unit chassis before touching any internal components. ♦ Handle all printed circuit boards as little as possible and only by the edges. ♦ Leave new parts in their protective packaging until you install them. ♦ Use a disposable or reusable antistatic wrist strap when servicing or upgrading the system.

Once you use a disposable wrist strap, you cannot use it again.

♦ Attach an antistatic wrist strap to any bare metal part of the base unit chassis. The metal

conductor in the elastic sleeve of a reusable antistatic strap must contact bare skin.

Removing and Replacing Side Panels

WARNING The system is always on when connected to AC power. Before opening the

system, disconnect the system’s power cord from its AC power outlet.

WARNING Replace both side panels before operating the system. This ensures proper

airflow for cooling and reduces electromagnetic interference (EMI) emissions.

NOTE You can gain access to most internal components by removing the left side panel.

Lock Clips

(2 each side)

Handhold

Left Side Panel

To remove a side panel:

1. Slide both lock clips on the side panel away from each other (

UNLOCK).

2. Grasp the handhold on the panel, and pull the panel back and away from the chassis.

To replace a side panel:

1. Ensure both lock clips on the side panel are in the

UNLOCK position.

2. Replace the panel onto the base unit, aligning the tabs on the inside of the panel with the

openings at the top and bottom of the chassis, and push the panel forward until it slides into place against the faceplate.

3. Slide both lock clips toward each other (

LOCK).

Removing and Replacing the Faceplate

WARNING The system is always on when connected to AC power. Before removing the

faceplate, disconnect the system’s power cord from its AC power outlet.

WARNING Replace the faceplate before operating the system. This ensures proper airflow

for cooling and reduces electromagnetic interference (EMI) emissions.

Faceplate Tabs (4 each side)

To remove the faceplate:

1. Open the door and stow it in the base unit. You cannot remove the faceplate if the door is

closed. See Chapter 4, “Operating the System.”

2. Remove both side panels. See “Opening and Closing the Base Unit” in this chapter.

3. Gently pry and release each of the tabs connecting the faceplate to both sides of the chassis.

CAUTION Release the tabs with care. Do not apply more pressure than necessary.

4. Gently pull the faceplate away from the chassis.

To replace the faceplate:

1. Align the tabs on the faceplate with the tab notches and the power switch mounted to the

chassis.

2. Gently push the faceplate onto the chassis until all tabs engage.

CAUTION Engage the tabs with care. Do not apply more pressure than necessary.

System Components

The following figure shows the system’s major components.

CD-ROM Drive

Power Supply

Floppy Disk Drive

Rear Fan

(cooling duct removed)

System Board

Expansion Slots

Expansion Cards

Disk Drives

Front Fan

9 Upgrading the System

This chapter describes how to upgrade your Zx1 workstation by adding or replacing system components.

WARNING This is a user-serviceable system. Service and upgrade tasks should be

performed by users who can follow instructions in a manual to service equipment, and can do so without harm to themselves or damage to the equipment.

Before You Begin

WARNING The system is always on when connected to AC power. Before opening the

system, disconnect the system’s power cord from its AC power outlet.

WARNING Internal components may be at high temperatures. Allow time for them to cool

before handling them.

WARNING Internal components can be damaged by static electricity. Use an antistatic

wrist strap connected to the bare metal of the system’s chassis to protect against electrostatic discharge.

NOTE “Right side” and “left side” are as seen from the front of the system.

See Chapter 8, “Gaining Access to System Components,” for details on opening the system and protecting against electrostatic discharge.

The procedures in this chapter assume you have already removed the left side panel from the system.

Adding Expansion Cards

You can install Accelerated Graphics Port (AGP), Peripheral Component Interconnect (PCI), noncompliant PCI, Industry Standard Architecture (ISA), and Plug-n-Play (PnP) expansion cards in the system. See below for a general description of these types of cards.

♦ AGP cards are graphics controllers that use the dedicated AGP interface for graphics

acceleration. AGP cards contain configurat i on registers that define resource informati on to the system during startup. AGP cards do not require manual system configuration when installing the card. The system’s BIOS detects the board’s presence during startup and reads information from the board’s configuration registers to assign the necessary system resources.

♦ PCI cards contain configur ation registers that define resource information to the system during

startup. PCI cards do not require manual system configuration when installing the card. The

system’s BIOS detects the board’s presence during startup and reads information from the board’s configuration registers to assign the necessary system resources.

♦ Non-compliant PCI cards do not contain configuration registers that allow the system to

automatically assign the necessary resources. These cards install in PCI slots, but you must configure the system’s BIOS to assign system resources before installing the card.

♦ Non-PnP ISA cards do not contain registers that define the resource information to the system

during startup. Therefore, you must configure the system’s BIOS to define the card to the system before installing the ISA card. This reserves system resources for the card.

♦ PnP cards are ISA cards that contain configuration registers like PCI cards. During startup,

the system’s BIOS automatically detects the installed card and assigns the necessary system resources. Since a PnP card is ISA-based, you install it in an ISA slot.

NOTE Assign system resources for any non-PnP ISA card and any non-compliant PCI

cards before installation. See the “Assigning System Resources” section below.

Each installed PCI card must draw less than 25 watts of power. The total allowable maximum wattage for PCI cards is 125 watts. The PCI slots are limited to 25 watts power dissipation per the Peripheral Component Interconnect Specification 2.1.

Identifying Expansion Card Slots

The system board has seven expansion card slots, located at the lower-left corner of the system board. Slot 6 is a shared slot; you can install a PCI card or an ISA card in this slot, but not both.

Slot 1 - AGP

Slot 2 - PCI

Slot 3 - PCI

Slot 4 - PCI

Slot 5 - PCI

Slot 6 - PCI (shared )

Slot 6 - ISA (shared)

Slot 7 - ISA

See the System Board Manual for detailed information on the system board’s expansion slots.

Installing an Expansion Card

See the documentation that came with the card for details on installation, configuration, cable connections, and operation.

To install an expansion card:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Punch out the blanking plate from an open slot on the back of the base unit. If there are no

open slots and you want to replace an existing expansion card, see Chapter 10, “Servicing System Components” for instructions.

CAUTION Spare blanking plates are included with the system. Ensure that you cover an open

slot with a blanking plate to ensure proper airflow for cooling and to reduce electromagnetic interference (EMI) emissions.

2. Slide the expansion card carefully into the card guides. Ensure that the connectors on the

board’s edge are aligned properly with the slot connector.

3. Push the card into the slot firmly and evenly until it is fully seated in the slot connector.

4. Install a retaining screw (6-32 x 0.25 hex head) to the left card guide to secure the card.

5. Attach any required cables to the internal or external connectors.

Retaining Screw

Card Socket

Card Guides

Assigning System Resources

Some expansion cards include a configuration diskette that you can use to reserve the system resources required for the card. Other expansion cards do not include a diskette, but require that you manually program the BIOS with the configuration information.

See Chapter 7, “Configuring the BIOS,” for details on using BIOS Setup to assign system resources and configure the BIOS for expansion cards.

Adding Memory

You can add system memory by installing or replacing dual inline memory modules (DIMMs). The system board has four DIMM sockets, arranged in four banks of one socket each. The system supports up to 1 GB (1,024 MB) of error-correction code (ECC) synchronous dynamic randomaccess memory (SDRAM).

Install DIMMs in order from the lowest bank to the highest bank, beginning with bank 0 (nearest the processor) or the first open bank. The following tables show possible memory configurations.

Memory size

128 MB 16 x 72 256 MB 32 x 72

Memory

128 MB 128 MB 256 MB 256 MB

384 MB 256 MB 128 MB

512 MB 256 MB 256 MB

1,024 MB 256 MB 256 MB 256 MB 256 MB

See Chapter 10, “Servicing System Components,” for instructions to install a DIMM. See the System Board Manual for DIMM socket locations and details.

See Chapter 11, “System Hardware and Specifications,” for detailed memory specifications.

Configuration (ECC)

Bank 0 Bank 1 Bank 2 Bank 3

128 MB 128 MB

128 MB 128 MB 128 MB

128 MB 128 MB 128 MB 128 MB

Adding Internal Peripheral Devices

A CD-ROM drive, a floppy disk drive, and the primary system disk drive are installed in bays at the front of the base unit chassis. You can add internal peripheral devices to open peripheral device bays as follows:

♦ Front-access bays—EIDE and SCSI non-disk devices ♦ Internal-access bays—SCSI disk drives

A total of four front-access device bays are available in the front-access device cage. The CD-ROM drive and the floppy disk drive occupy two of these bays. A total of three internalaccess device bays are available in the internal-access device cage; the primary system disk drives occupies one of these bays.

EIDE peripheral devices connect to the primary and secondary EIDE channels on the system board. The CD-ROM drive is connected to primary EIDE channel and is configured as the master device on that channel; the cable for the CD-ROM drive can also connect to a device in one of the front-access device bays. A second cable delivered with the workstation is available to connect two front-access EIDE devices to the secondary EIDE channel.

SCSI peripheral devices are controlled by a Symbios single-channel low-voltage differential signaling (LVDS) Wide Ultra2 SCSI controller card. SCSI disk drives in the internal-access bays connect to the card’s internal connector. An additional controller is required for SCSI devices installed in the front-access bays.

The following table describes the peripheral device bays:

Location

Bay 1 (top) External CD-ROM drive 5.25-inch x 1.6-inch EIDE Bay 2 External Non-disk device 5.25-inch x 1.6-inch EIDE/SCSI Bay 3 External Non-disk device 5.25-inch x 1.6-inch EIDE/SCSI Bay 4 External Floppy disk drive 3.5-inch x 1.0-inch N/A Bay 5 * Internal Dis k drive 3.5-inch x 1.0-inch * SCSI Bay 6 * Internal Dis k drive 3.5-inch x 1.0-inch * SCSI Bay 7 (bottom) * Internal System disk drive 3.5-inch x 1.0-inch * SCSI

* Two 3.5-inch x 1.6-inch devices can be installed in bays 5, 6, and 7

See the following figure to locate the peripheral device bays.

Access Device Device Size Bus

Bay 1

Bay 2

Bay 3

Bay 4

Bay 5

Bay 6

Bay 7

See Chapter 10, “Servicing System Components,” for instructions to replace or add an internal peripheral device. See the System Board Manual for details on EIDE and SCSI device power and data connections to the system board.

Remember the following when installing internal-access SCSI peripheral devices:

♦ The maximum speed of a SCSI bus is limited to the speed of the slowest device on that bus. ♦ Have the vendor’s documentation available to follow instructions for setting the SCSI ID,

enabling or disabling termination, installing device drivers when required, and configuring other drive attributes.

♦ If you are installing a internal peripheral device that connects to an expansion card, see the

vendor’s documentation for installing the expansion card and required cables. See “Adding Expansion Cards” for details.

Adding External SCSI Peripheral Devices

The system has a Symbios single-channel l ow-voltage differential signaling (LVDS) Wide Ultr a2 SCSI controller card. You can connect Fast, Ultra, or Ultra2 SCSI devices to the card’s external port. See Chapter 1, “Setting Up the Hardware,” to locate the SCSI port.

SCSI Cable Lengths and Device Speeds

For each SCSI bus, the type of bus and the data clock speed of the fastest device on that bus determine its maximum length. Knowing this, you can determine the maximum cable length you can use to connect external SCSI devices to the system.

The following table provides a guide to maximum SCSI bus length. Note that bus width (for example, Narrow versus Wide) does not affe ct the maximum bus length.

Fastest device on the bus

5 MHz (SCSI-1) 19.7 ft / 6 m 82 ft / 25 m 39.4 ft / 12 m 10 MHz (SCSI-2 or Fast) 9.8 ft / 3 m 82 ft / 25 m 39.4 ft / 12 m 20 MHz (Ultra or Fast20) 4.9 ft / 1.5 m 39.4 ft / 12 m 39.4 ft / 12 m 40 MHz (Ultra2 or Fast40) * Not recommended Not specified 39.4 ft / 12 m

* Bus used in the system

The total cable length on the system’s Wide Ultra2 SCSI bus is the sum of the following:

♦ Internal SCSI cable—40 inches (1.0 meter). ♦ SCSI cable between the system and the first external device ♦ SCSI cables between additional external devices ♦ SCSI cable inside each device connected to the cable−typically 8 inches (0.2 meters) or less

The maximum speed of a SCSI bus is limited to the speed of the slowest device on that bus.

SCSI Cable Quality

Single-ended bus Differential bus LVDS bus

To ensure data integrity and optimum performance, do the following:

♦ Use the shortest cables possible to connect SCSI devices to the system and to each other. ♦ Use high-quality SCSI cables to ensure adequate shielding (impedance of 110 to 135 ohms).

CAUTION When handling cables, flex them as little as possible. Ensure that cables do not

contact sharp metal surfaces or become excessively bent or twisted. In particular, SCSI cables should not have any creased bends.

SCSI IDs

By default, specific devices use the following SCSI IDs:

♦ System disk drive (standard) uses ID 0 ♦ SCSI controller uses ID 7

NOTE To easily determine the ID of each SCSI device on the system, restart the system.

When the BIOS screen displays, look for the list of SCSI devices and write down the ID for each device.

Some SCSI devices feature push switches to set the ID, while others have DIP switches or jumpers. See the vendor documentation for details on setting the ID.

Connecting External SCSI Devices

To connect external SCSI devices:

1. If the system is connected to AC power and operating, shut down the system and unplug the

system power cord from its AC power outlet.

2. Connect one end of a SCSI cable to the SCSI port on the system.

3. Connect the other end of the SCSI cable to a SCSI peripheral device.

4. Connect a SCSI cable between SCSI ports on any additional SCSI peripheral devices.

5. Set the SCSI ID of each peripheral device to a unique

SCSI ID number. Do not use any SCSI

ID numbers already used by the system.

6. For each SCSI peripheral device connected to the port, if the device is:

− The last or only device on the SCSI chain, enable SCSI termination

− Not the last or only device on the SCSI chain, disable or remove SCSI termination

7. Ensure that the power switch on each peripheral device is in the off position; then connect the

power cord from each peripheral device to an AC power outlet.

8. Turn on power to all connected SCSI peripheral devices, and then start the system.

9. If necessary, install software drivers and configure the peripheral devices according to the

vendor’s instructions.

Most SCSI controllers do not recognize a hard disk drive formatted using a different brand of controller. You must use Symbios-formatted hard disk drives with a Symbios SCSI controller.

Changing SCSI Controller or Device Settings

You may need to use the SCSI Configuration Utility (PCI_CFG.EXE) to configure the operation of SCSI peripherals connected to the integrated Symbios SCSI controllers. This utility enables you to configure SCSI controllers, perform a low-level format on a SCSI hard disk drive, select boot order, and verify media.

You may need to change SCSI controller parameters on a per-device basis under the following conditions:

♦ If you are advised to do so by Intergraph Computer Systems technical support or instructed to

do so by the vendor documentation supplied with the SCSI device.

♦ If the SCSI device does not negotiate properly with the controller. ♦ If you exceed the recommended total cable length for connecting SCSI devices to the system. ♦ If you connect non-Ultra or non-Ultra2 SCSI external devices to the system.

For more information on the SCSI Configuration Utility, see Chapter 3, “Configuring the System.”

Upgrading Processors

You can upgrade a single-processor system by adding another processor. When higher-speed processors become available, you can upgrade one- or two-processor systems by replacing the existing processors with faster processors.

Processors are mounted in a retention module that surrounds the processor slots. See Chapter 10, “Servicing System Components,” and the System Board Manual for information on replacing a processor or adding a new processor.

Follow these rules when adding or replacing processors: ♦ When adding a processor to a single-processor system, the new processor must be the same

speed as the existing processor.

♦ When replacing dual processors with faster processors, both processors must be the same

speed.

♦ After installing faster processors, you must reinstall Windows NT on the system to ensure

proper operation with the new processors.

10 Servicing the System

This chapter describes how to replace the major components of your Zx1 workstation.

WARNING This is a user-serviceable system. Service and upgrade tasks should be

performed by users who can follow instructions in a manual to service equipment, and can do so without harm to themselves or damage to the equipment.

Before You Begin

WARNING The system is always on when connected to AC power. Before opening the

system, disconnect the system’s power cord from its AC power outlet.

WARNING Internal components may be at high temperatures. Allow time for them to cool

before handling them.

WARNING Internal components can be damaged by static electricity. Use an antistatic

wrist strap connected to the bare metal of the system’s chassis to protect against electrostatic discharge.

NOTE “Right side” and “left side” are as seen from the front of the system.

See Chapter 8, “Gaining Access to System Components,” for details on opening the system and protecting against electrostatic discharge.

The procedures in this chapter assume you have already removed the left side panel from the system.

Floppy Disk Drive

The floppy disk drive occupies the lowest front-access device bay.

Floppy Disk Drive

Power and Data Cables

Device Screws (both sides)

To replace the floppy disk drive:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Disconnect the power and data cables from the drive.

1. Remove and retain the screws securing the floppy disk drive to its bay.

2. Slide the drive out the front of the base unit chassis.

3. Connect the data and power cables to the new floppy disk drive.

4. Slide the new drive into the base unit chassis.

5. Secure the new drive to its bay with the screws removed previously.

6. Replace the faceplate.

Front-Access Peripheral Device

Three 5.25-inch x 1.6-inch peripheral devices may be installed in front-access device bays. Peripheral devices in these bays are accessible from the front of the system. The CD-ROM drive occupies the topmost front-access device bay. Other front-access devices can include Zip or Jaz drives, tape drives, and CD-Recorder (CD-R) drives.

CD-ROM Drive

Power and Data Cables

Bays for Other Front-Access Devices

To add or replace a front-access peripheral device:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

WARNING The CD-ROM drive contains a laser and is classified as a Class 1 Laser

Product. To prevent direct exposure to the laser beam and to avoid hazardous radiation exposure, do not try to open the CD-ROM drive enclosure. Return the drive to the manufacturer for repair.

1. Remove the faceplate. See Chapter 8, “Gaining Access to System Components.”

2. If adding a front-access device, remove the plastic blank from the faceplate and the metal

blank from the base unit chassis that cover the opening for the device.

3. If replacing a front-access device, disconnect the power and data cables from the device.

(both sides; push in)

Drive Rail

(both sides)

Release Tab

4. If replacing a front access device, push in the release tab on each side of the device and pull

the drive out the front of the chassis.

5. Remove the drive rails from the old device and secure them to the new device.

6. Slide the new device into the base unit chassis until the release tabs engage.

7. Connect the data and power cables to the new device.

8. Replace the faceplate.

Internal-Access Peripheral Device

WARNING Mishandling a removed disk drive can cause the heads to crash! Subsequent

failures may not be noticeable for three to six months. Handle disk drives carefully to avoid damage.

Three 3.5-inch x 1.0-inch peripheral devices, or two 3.5-inch x 1.6-inch peripheral devices, may be installed in the internal-access device bays. These bays are located in a removable cage beneath the front-access device bays, immediately under the floppy disk drive. Peripheral devices in these bays are not accessible from the front of the system. Such devices are usually disk drives,

including the system’s primary disk drive.

Device Cage Screw

Release Lever (push in)

Device Screws (both sides)

Power and Data Cables

To add or replace an internal-access peripheral device:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Disconnect the power and data cables from all of the devices in the internal-access device

cage. Note which cables connect to each device.

2. Remove and retain the screw securing the cage to the base unit chassis.

3. Push the release lever and slide the cage back, down, and out of the base unit chassis.

4. If replacing an internal-access device, remove and retain the screws securing the device to the

cage, and remove it from the cage.

5. Place the new device in the cage and secure it with the screws removed previously.

6. Align the tabs on the top of the internal-access device cage with the openings in the bottom of

the front-access device cage. Then push the release lever, and slide the cage up and forward into the base unit chassis until the release lever engages.

7. Secure the cage to the base unit chassis with the screw removed previously.

8. Connect the power and data cables to all of the devices in the cage.

Expansion Card

The system board contains sockets in which expansion cards (such as the graphics controller card)

are installed. See Chapter 9, “Upgrading the System,” and the System Board Manual for more information on expansion cards and their sockets.

To avoid damaging an expansion card and voiding its warranty, take the following precautions:

♦ Handle the expansion card only by the edges. Do not touch the metallic finger contacts. ♦ Do not bend, twist, drop, or otherwise handle the expansion card carelessly. ♦ Do not expose the expansion card to moisture or extreme temperatures. ♦ Do not remove the expansion card from its antistatic package until you are ready to install it.

Retaining

Screw

Card Socket

Card Guides

To replace an expansion card:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Disconnect any external and internal cables from the expansion card.

2. Remove and retain the retaining screw that secures the card to the left card guide.

3. Pull the card straight out of its slot. Place the card on an antistatic surface.

4. Remove the new card from its antistatic package and slide it into the slot from which you

removed the old card. Push the card into the slot until it seats firmly in the socket.

5. Secure the new card to the left card guide with the retaining screw (6-32 x 0.25 hex head)

removed previously.

6. Connect any internal and external cables to the new card.

Memory Module

The upper right area of the system board contains sockets for four dual inline memory modules

(DIMMs). See Chapter 9, “Upgrading the System,” and the System Board Manual for more information on memory modules and their sockets. See Chapter 11, “System Hardware and Specifications,” for detailed memory specifications.

CAUTION System memory modules from Intergraph Computer Systems are certified for use

with Intergraph computers at extremes of temperatures and system load to ensure reliable performance. System memory modules available from other vendors may not function properly or reliably in your Intergraph computer.

To avoid damaging a DIMM and voiding its warranty, take the following precautions:

♦ Do not touch the metallic finger contacts. ♦ Do not bend, twist, drop, or otherwise handle the DIMM carelessly. ♦ Do not expose the DIMM to moisture or extreme temperatures. ♦ Do not remove the DIMM from its antistatic package until you are ready to install it.

DIMM

Release Tab

Notch DIMM socket

To add or replace a DIMM:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. If replacing a DIMM, press the DIMM socket release tabs outward, away from each other;

then grasp the top edge of the DIMM and pull it out of the socket.

2. Remove the new DIMM from its antistatic package. Verify the DIMM has gold-plated fingers

that match the gold-plated socket contacts, and the slot keys on the DIMM match the slot keys in the DIMM socket.

3. Orient the DIMM so that the notches match the keys in the socket.

4. Push gently straight down until the release tabs snap into place.

5. Restart the system for the BIOS to detect the new memory.

Processor Module

The upper left area of the system board contains sockets for two Slot 1 processors. See Chapter 9,

“Upgrading the System,” and the System Board Manual for more information on processor modules and their sockets.

Processor

Retention module

Heat sink mounting bracket

Heat sink lock

To replace a processor module:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. For ease of access, you may have to remove the rear fan and cooling duct. See “Cooling

Fans” in this chapter.

2. Remove the heat-sink lock from within the heat-sink fins, if necessary, by pressing the ends of

the lock inward and pulling lock outward.

3. Press the locking tabs on the top corners of the processor inward, towards each other, until

they click into the release position.

4. Slide the processor module out of the retention module.

5. Remove the new processor from its antistatic package and align the processor module over the

retention module. The processor module is keyed and fits only one way.

6. Press the processor module down until it seats.

7. Press the processor module locking tabs outward until they click into the locked position.

8. Install the heat-sink lock between the heat-sink fins, if necessary, by sliding the lock between

the fins and pressing it onto the heat-sink lock mounting posts.

Power Supply

WARNING There are no user-serviceable parts in the power supply. Return the power

supply to the manufacturer for repair.

The power supply is located in the upper section of, and is secured to the back of, the base unit

chassis. See Chapter 11, “System Hardware and Specifications,” for technical information on the power supply.

Power Supply

Power Cables

Power Supply Shelf

To replace the power supply:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Disconnect the AC power cord from the AC power receptacle at the back of the base unit

chassis.

2. Disconnect all power cables from all internal peripheral devices and the system board. Note

the locations to which the power cables are connected:

Cable

Connects to

P1 and P2 ATX power connectors on the system board P3 through P8 CD-ROM drive, disk drives, a nd other peripheral devices P9 Floppy disk drive

AC Power Receptacle

AC Voltage Selection Switch

3. Remove and retain the screws securing the power supply to the back of the base unit chassis.

CAUTION Support the power supply as you remove the screws. Do not let the power supply fall

or damage to equipment may result.

4. Remove the power supply from its shelf and the base unit chassis.

5. Place the new power supply on its shelf in the base unit chassis and secure it with the four

screws removed previously

6. Make sure the AC voltage selection switch on the power supply (on the back of the base unit)

is set to the proper line voltage for your location.

− If your location uses 90 to 135 volts, the number 115 must be visible.

− If your location uses 180 to 264 volts, the number 230 must be visible.

WARNING If you do not set the AC voltage selection switch on the power supply correctly,

equipment damage may occur when you turn on power to the system.

7. Reconnect the power cables to the system board and internal devices.

8. Reconnect the AC power cable to the AC power receptacle at the back of the base unit chassis.

Cooling Fans

Two internal fans ensure proper airflow to cool system components in the base unit. One fan is installed in a housing at the front of the base unit chassis. Another fan is secured to the rear of the

base unit chassis, and has a cooling duct to direct the airflow over the system’s processors.

CAUTION Arrows on each fan indicate airflow direction and rotation. Install each fan with the

airflow arrow pointing into the chassis to ensure proper cooling of system components.

Fan Release

Fan Assembly

Fan Cable Connector

To replace the front fan:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Disconnect the fan’s power cable from its power supply connector.

2. Disengage the release on top of the fan assembly in the expansion card guide, and gently pull

the fan assembly out of its housing.

3. Feed the power cable for the new fan into the front fan housing and through the lowest

opening in the card guide assembl y.

4. Align the new fan assembly with the opening in it s housing, and gently push the fan assembly

into its housing until the release on top of the fan assembly engages.

5. Connect the new fan’s power cable to its power supply connector.

Rear Fan Screws

To replace the rear fan:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Remove the cooling duct to gain access to the rear fan. Depending on your system’s

configuration, you will have to either unsnap the duct from the rear fan housing, or pop the duct out of its catches on the rear fan housing.

2. Disconnect the fan’s power cable from its power supply connector.

3. Remove and retain the screws securing the fan to the back of the base unit chassis.

CAUTION Support the fan as you remove the screws. Do not let the fan fall onto any installed

expansion cards.

4. Note the airflow direction of the new fan (into the chassis) and the position the fan correctly

on the chassis.

5. Replace the screws removed previously to secure the fan to the chassis.

6. Connect the fan’s power cable to its power supply connector.

7. Replace the cooling duct. Depending on your system’s configuration, you will have to either

snap the duct to the rear fan housing, or pop the duct into its catches on the rear fan housing.

System Board

If you need to replace your workstation’s system board, you must swap the DIMMs and the processor modules from the old system board to the new one. See the System Board Manual for connector and socket locations.

To remove the system board:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Lay the chassis down on its right side.

2. Note the locations where all cables are connected to the system board, and then disconnect all

cables from the system board.

3. Note the locations of the expansion cards, remove them, and place the cards on an antistatic

surface. See the previous procedures in this chapter for more information.

4. Remove the DIMMs and the processor modules and place them on an antistatic surface. See

the previous procedures in this chapter for more information.

5. Remove the jackscrews on all external port connectors.

6. Remove the screws and the plastic rivets on the processor retention modules, and remove the

retention modules from the chassis.

7. Remove the 13 screws from the system board.

8. Lift the system board out of the chassis and place it on an antistatic surface.

To install a new sy stem board:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Place the new system board into the chassis and align all mounting holes.

2. Install the jackscrews on all external port connectors.

3. Loosely install the remaining screws on the system board, except those for the processor

retention modules. Do not tighten the screws yet.

4. Mount the retention modules to the system board with the plastic rivets. The retention

modules are keyed to the processor slots to ensure correct orientation.

5. Tighten all fasteners that secure the system board and retention modules to the chassis.

6. Install the DIMMs and the processor modules to the system board.

7. Install the expansion cards back into their original slots.

8. Connect the internal cables to the system board. If you need help identifying cable

connections, see the System Board Manual.

CMOS/Clock Lithium Battery

The CMOS/clock lithium battery is located toward the bottom right side of the system board. The battery may be hidden under installed expansion cards.

Battery

When you remove the battery, the system will lose its operating parameters stored in CMOS memory. As a result, the system BIOS parameter settings are lost. After you install a new battery,

you must reset the date and time and reconfigure the BIOS. See Chapter 7, “Configuring the BIOS,” for details on using BIOS Setup to configure the BIOS.

To replace the battery:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Remove any expansion cards that restrict access to the battery.

2. Note the positive orientation of the battery. Carefully remove the discharged battery by

grasping it firmly and pulling it out of the socket.

3. Install the new battery in the same orientation as the old battery.

WARNING There is a danger of explosion if the battery is incorrectly replaced. Replace

the battery with the same or equivalent type only, as recommended by the battery manufacturer. Dispose of used batteries according to the battery manufacturer's instructions.

4. Install the expansion cards that you removed.

5. Dispose of the battery according to the manufacturer’s instructions.

Power Switch, System LEDs, and Light Pipe

The power switch and system LEDs are mounted to the front of the base unit chassis. A light pipe secured to the faceplate guides the light from the LEDs to openings on the faceplate. See the System Board Manual for power switch and LED connector locations and details.

Power Switch

Power LED Disk LED

To replace the power switch:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Remove the faceplate. See Chapter 8, “Gaining Access to System Components.”

2. Remove the internal-access device cage. See “Internal-Access Peripheral Device” in this

chapter.

3. Disconnect the power switch cable from its connector on the system board.

4. Remove and retain the screw that secures the power switch to the base unit chassis.

5. Turn the power switch until its key matches the keyhole in the chassis, and then pull the power

switch into the chassis.

6. Remove the power switch from the chassis.

7. From inside the chassis, turn the new power switch until its key matches the keyhole in the

chassis, and then push the new power switch into the hole.

8. Turn the power switch until the screw hole in the switch matches the screw hole in the chassis,

and then secure the switch to the chassis with the screw removed previously.

9. Connect the power switch cable to its connector on the system board.

10. Replace the internal-access device cage.

11. Replace the faceplate.

To replace an LED:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

12. Remove the faceplate. See Chapter 8, “Gaining Access to System Components.”

13. Remove the internal-access device cage. See “Internal-Access Peripheral Device” in this

chapter.

14. Disconnect the LED cable from its connector. The power LED is connected to the system

board. The disk drive LED is connected to the SCSI controller card.

15. Gently spread the tabs holding the LED to the chassis, and pull the LED into the chassis.

16. From inside the chassis, gently push the new LED into the tabs that hold it to the chassis until

it clicks into place.

17. Connect the LED cable to its connector (on the system board or on the SCSI controller card,

as appropriate).

18. Replace the internal-access device cage.

19. Replace the faceplate.

Light Pipe

Light Pipe Screw

To replace the light pipe:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Remove the faceplate. See Chapter 8, “Gaining Access to System Components.”

2. Remove and retain the screw securing the light pipe to its mount on the back of the faceplate.

3. Remove the light pipe.

4. Secure the new light pipe to the mount on the back of the faceplate with the screw removed

previously.

5. Replace the faceplate.

11 System Hardware and Specifications

This chapter contains information about hardware, resources, and specifications for your Zx1 workstation.

This chapter does not contain detailed information on the workstation’s system board. See the System Board Manual delivered with your workstation for detailed information on the system board and its components, memory, slots and sockets, jumpers and connectors, and external ports.

Functional Diagram

The following diagram shows the power and data signals of the base unit components.

Power Data Power and Data

System Board

AC In

Audio

Keyboard

Mouse

Monitor

Serial

Ports

AC In

Power Supply

Fans

Floppy Disk Drive

CD-ROM Drive

Parallel

Port

EIDE SCSI

USB

Disk Drives

(Internal/External)

Floppy disk drive

Internal Peripheral Cabling

The following sections show EIDE and SCSI cable routings and connections to internal peripheral devices, and depicts standard and optional cables used in the system. For detailed information and the location of EIDE and SCSI connectors on the system board, see the System Board Manual.

CAUTION When handling cables, flex them as little as possible. Ensure that cables do not

contact sharp metal surfaces or become excessively bent or twisted. In particular, SCSI cables should not have any creased bends.

EIDE Cabling

The installed EIDE cable connects the primary EIDE channel to the CD-ROM drive and to another front-access peripheral device. Another EIDE cable, which can connect the secondary EIDE channel to two front-access peripheral devices, is provided with the system but is not installed.

CD-ROM drive

Installed cable connects primary EIDE channel to CD-ROM drive and to one front-access device

Additional cable (provided but not installed) connects secondary EIDE channel to two front-access devices

SCSI Cabling

An installed SCSI cable connects the single-channel LVDS SCSI controller card to up to three

internal SCSI disk drives. External SCSI devices can connect to the controller’s external SCSI port on the back of the base unit.

CD-ROM drive

Cable connects SCSI controller card to three disk drives in internal-access device ba

External SCSI devices connect to

SCSI controller card’s external port

An additional SCSI controller card is required to control any SCSI peripheral devices installed in front-access device bays.

Floppy Disk Drive Cable

Connector Connects To

1 Floppy disk drive controller on system board 2 Floppy disk drive

EIDE Device Cables (Installed and Optional)

1 32

Connector Connects To

1 EIDE connector on system board 2EIDE device 3 EIDE CD-ROM drive (installed cable) or EIDE device (optional cable)

Internal-Access Device SCSI Cable

1 32

Connector Connects To

1 SCSI internal connector on SCSI controller card 2 SCSI device in internal-access device cage 3 SCSI device in internal-access device cage 4 SCSI device in internal-access device cage

Power Supply

The 300 Watt power supply has a manual switch for selecting either 115 VAC (90-132 VAC) range or 230 VAC (180-264 VAC) range for domestic or international locations. The input frequency is 47-63 Hz, single phase. Input current is 7 amps maximum for the 115 VAC range and

3.5 amps for the 230 VAC range. The power supply has a typical efficiency of 70 percent at maximum output load. The power supply is enclosed in a case that includes a fan for additional airflow.

The 300-Watt power supply has the following DC output specifications:

Outputs →

Nominal Output Voltages (VDC) +5.0 Maximum Current Rating (ADC) 30 2 2 10 0.8 0.5 1

1. Standby +5.0 VDC output voltage is always on.

2. Maximum +5.0 V and +3.3 V combined power is 180W.

1 2 3 4 5 6

+3.3

+12.0 -12.0 -5.0 +5.0

The power supply has two power cables, P1 and P2, that connect to ATX power connectors on the system board.

The power sup ply has six peripheral device power cables (P3 through P8) and one fl oppy disk drive power cable (P9). Depending on your system configuration, these cables connect in daisy chains to the power supply and to each other as follows:

Configuration 1

Configuration 2

Power Supply → P3 → P4 Power supply → P3 → P4 → P5 Power Supply → P5 → P6 Power supply → P6 → P7 → P8 → P9 Power Supply → P7 → P8 → P9

See Chapter 10, “Servicing System Components,” for details on replacing the power supply.

P1 Connector Pinout

Signal Pin Signal Pin Signal Pin Signal

1 +3.3V 6 +5.0 V 11 +3.3 V * 16 Ground 2 +3.3V 7 Ground 12 -12.0 V 17 Ground 3 Ground 8 Power Good 13 Ground 18 -5.0 V 4 +5.0V 9 5.0 V Standby 14 Remote On 19 +5.0 V 5 Ground 10 +12.0 V 15 Ground 20 +5.0 V

* + Sense

P2 Connector Pinout

1 +3.3V 6 NC 11 +3.3 V 16 NC 2 +3.3V 7 Ground 12 NC 17 Ground 3Ground 8NC 13NC 18NC 4 NC 9 NC 14 NC 19 NC 5 NC 10 +12.0 V 15 NC 20 +5.0 V

P3 through P8 Connector Pinout

1 +5.0 V 3 Ground 2 Ground 4 +12.0 V

P9 Connector Pinout

1 +12.0 V 3 Ground 2Ground 4+5.0 V

Signal Pin Signal Pin Signal Pin Signal

Signal Pin Signal

Cooling Fans

The system has two thermally controlled 92 mm 12 V DC cooling fans. One fan is mounted in a housing at the bottom front of the base unit chassis. Another fan is mounted to the upper back of

the base unit chassis under the system’s power supply. Both fans pressurize the chassis and force warm air out of the base unit’s vents.

The chassis fans are field replaceable. See Chapter 10, “Servicing System Components,” for details on replacing the chassis fans.

CAUTION Arrows on each fan indicate airflow direction and rotation. Ensure each fan has the

airflow arrow pointing into the chassis to ensure proper cooling.

The power supply contains its own cooling fan, which is not field replaceable. If the power supply fan requires replacement, you must replace the power supply. See Chapter 10, “Servicing System Components,” for details on replacing the power supply.

Intergraph Zx1 ViZual Workstation System Manual

Specifications and Main Features

Frequently Asked Questions

User Manual