Intergraph Zx10 Ultra-Tower System Manual

Zx10 Ultra-Tower

System Guide

May 2000
D1AA0033A

Copyright

 2000 Intergraph Computer Systems. All rights reserved. This document contains information protected by
copyright, trade secret, and trademark law. This document may not, in whole or in part, be reproduced in any form or
by any means, or be used to make any derivative work, without written consent from Intergraph Computer Systems.

Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision
(c)(1)(ii) of the rights in technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are
reserved under the copyright laws of the United States.

Intergraph Computer Systems, Huntsville AL 35894-0001

Notice

Information in this document is subject to change without notice and should not be considered a commitment by
Intergraph Computer Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or
omissions from, this document. Intergraph Computer Systems shall not be liable for incidental or consequential
damages resulting from the furnishing or use of this document.

All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase
contract. Nothing stated in, or implied by, this document or its contents shall be considered or deemed a modification
or amendment of such warranties.

Trademarks

Intergraph and the Intergrap h logo are registered trademarks of Intergrap h Corporation. Z x and Ultra-Tower are
trademarks of Intergraph Computer Systems. Intel and Pentium are registered trademarks of Intel Corporation.
ServerSet is a trademark of ServerWorks Corporation. Microso ft, Windows, and Windows NT are registered
trademarks of Microsoft Corporation. Other brands and product names are trademarks of their respective owners.

FCC/DOC Compliance

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reaso nable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy. If the equipment is not installed and us ed in accordance with th e i nstructions, it may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation.

If this equipment does cau se harmful interference to radio or televisi on reception, which can be determined by turning
the equipment off and on, try to correct the interference as follows: reorient or relocate the affected device; increase
the separation between this equipment and the affected device; connect this equipment to an outlet on a circuit different
from the circuit to which the affected device is connected; consult a dealer or an experienced radio/television
technician for help .

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigencies du Règlement sur le materiél brouilleur du Canada.

Safety Notices

This is a user-serviceable system. However, there are no us er-servi ceable parts in the po wer supply. Please return the
power supply to the manufacturer for repair.

Service and upgrade tasks should be performed by users who can follow instructions in a manual to service equipment,
and can do so without harm to themselves or damage to the equipment.

The AC power cord for this unit is the service disconnect. Ensure the AC power outlet to which the system’s power
cord connects is cl ose to the system and is easily accessible. For protection agai nst electrical shock and energy
hazards, unplug the system’s power cord from its AC power outlet before opening or servicing the system.

If the AC voltage selection switch on the power supply is not set correctly, serious equipment damage may occur when
power to the system is turned on.

To reduce the risk of electrical shock and energy hazards, do not attempt to open the equipment u nless instructed, an d
do not use a tool for purposes other than instructed.

Internal components may be at high temperatures. Allow time for them to cool before handling them.
Internal components can be damaged by static electricity. Use an antistatic wrist strap connected to the bare metal of

the system’s chassis to protect again st electrostatic discharge.
If a modem card used in the system receives ground from the system, ensure the system is connected to an earth-

grounded AC power outlet.

Notes

Changes or modifications made to the system that are not approved by the party responsible for compliance could void
the user's authority to operate the equipment.

Procedures in this document assume familiarity with the general terminology associated with personal computers, and
with the safety practices and regulatory compliance required for using and modifying electronic equipment.

Read all operating instructions before using this device. Keep these instructions for future reference. Follow all
warnings on the device or in the operating instructions.

To comply with the limits for an FCC Class B computi ng device, always use shielded cables an d the power cord
supplied with the system.

Contents

Preface............................................................................................................................................ix

About This Document...................................................................................................................... ix

Document Conventions.................................................................................................................... ix

More Information ............................................................................................................................. x

Customer Support............................................................................................................................. x

1 Setting Up the Hardware............................................................................................................ 1

Unpacking the System...................................................................................................................... 1

Placing System Components............................................................................................................. 2

Connecting System Components ...................................................................................................... 2

Locating Expansion Cards................................................................................................................ 5

Connecting External SCSI Devices .................................................................................................. 6

Connecting to AC Power.................................................................................................................. 7

Starting the System........................................................................................................................... 8

What’s Next?.................................................................................................................................... 8

2 Setting Up the Software .............................................................................................................. 9

Preparing for Setup ............................................................................................................ ............... 9

Going Through Setup ..................................................................................................................... 11

Finishing Software Setup................................................................................................................ 12

What’s Next?.................................................................................................................................. 14

v

Installing the Network Controller Driver..........................................................................12

Creating a SCSI Controller Driver Diskette..................................................................... 13

Creating an Emergency Repair Disk ................................................................................ 13

Installing Driver Software................................................................................................ 13

Installing QFE Software...................................................................................................13

3 Configuring the System.............................................................................................................15

Configuring the Video Display....................................................................................................... 15

Resetting the Video Display Resolution........................................................................... 15

Changing the Default Video Display Driver .................................................................... 16

Correcting Initial Video Display Problems ...................................................................... 16

Configuring System Audio ............................................................................................................. 17

Configuring Networking................................................................................................................. 17

Configuring Peripheral Devices...................................................................................................... 18

Changing Drive Letters................................................................................................................... 18

Changing Virtual Memory Settings................................................................................................19

Configuring the SCSI Controller.................................................................................................... 19

Creating or Updating an Emergency Repair Disk........................................................................... 20

Configuring the BIOS..................................................................................................................... 20

What’s Next?.................................................................................................................................. 20

4 Operating the System................................................................................................................21

Opening and Closing the Door ....................................................................................................... 21

Controlling System Power....................................................................................................... ....... 22

vi

Reading System LEDs.................................................................................................................... 23

Using Automatic Shutdown............................................................................................................ 23

Starting and Stopping the Operating System.................................................................................. 24

Observing Operating Precautions................................................................................................... 25

Using the Keyboard........................................................................................................................ 25

Using the Mouse............................................................................................................................. 27

Using the Floppy Disk Drive.......................................................................................................... 28

Using the CD-ROM Drive.............................................................................................................. 28

Using System Management Software............................................................................................. 29

Learning About the Operating System............................................................................................ 29

Using Hardware Security Features ................................................................................................. 30

Cleaning System Components ........................................................................................................ 30

5 Troubleshooting Operational Problems.................................................................................. 31

Getting Started................................................................................................................................ 31

System Power ................................................................................................................... .............. 31

System Boot....................................................................................................................................32

Video.............................................................................................................................................. 34

Audio.............................................................................................................................................. 34

Network.......................................................................................................................................... 35

Peripheral Drive Errors................................................................................................................... 35

Miscellaneous Hardware.................................................................................................................35

6 Reinstalling the Operating System........................................................................................... 37

Before You Begin........................................................................................................................... 37

Finding Driver Software................................................................................................................. 37

Installing the Operating System................................................................................................ ...... 38

Updating the Operating System...................................................................................................... 39

7 Gaining Access to System Components....................................................................................41

Before You Begin........................................................................................................................... 41

Avoiding Electrostatic Discharge................................................................................................... 41

Removing and Replacing Side Panels ............................................................................................ 42

Removing and Replacing the Faceplate.......................................................................................... 43

System Components........................................................................................................................44

8 Upgrading the System............................................................................................................... 45

Before You Begin........................................................................................................................... 45

Adding Expansion Cards................................................................................................................ 45

Identifying Expansion Card Slots..................................................................................... 46

Installing an Expansion Card............................................................................................ 47

Assigning System Resources............................................................................................ 48

Disabling On-Board Controllers.......................................................................................48

Adding External SCSI Peripheral Devices ..................................................................................... 48

Choosing SCSI Cables..................................................................................................... 48

Choosing SCSI IDs .......................................................................................................... 49

Terminating SCSI Devices............................................................................................... 49

vii

Connecting SCSI Devices................................................................................................ 50

Changing SCSI Controller or Device Settings..................................................................50

Adding Internal Peripheral Devices................................................................................................ 51

Adding Memory.............................................................................................................................. 53

Upgrading Processors..................................................................................................................... 53

9 Servicing the System.................................................................................................................. 55

Before You Begin........................................................................................................................... 55

Floppy Disk Drive .......................................................................................................................... 56

Front-Access Peripheral Device ..................................................................................................... 57

Internal-Access Peripheral Device.................................................................................................. 58

Expansion Card...............................................................................................................................60

Memory Module............................................................................................................................. 61

Processor Bus Terminator ..............................................................................................................62

Processor Module........................................................................................................................... 63

Power Supply..................................................................................................................................63

Cooling Fans................................................................................................................................... 65

System Board..................................................................................................................................67

CMOS/Clock Lithium Battery........................................................................................................ 68

Chassis Intrusion Alarm Switch...................................................................................................... 69

Power Switch, System LEDs, and Light Pipe................................................................................. 70

10 System Hardware and Specifications..................................................................................... 73

Functional Diagram........................................................................................................................ 73

Internal Peripheral Cabling............................................................................................................. 74

EIDE Cabling................................................................................................................... 74

SCSI Cabling....................................................................................................................75

Floppy Disk Drive Cable.................................................................................................. 76

EIDE Device Cables (Installed and Optional).................................................................. 76

Internal-Access Device SCSI Cable................................................................................. 76

External SCSI Port Cable................................................................................................. 77

Internal/External SCSI Cable........................................................................................... 77

Power Supply and Cables............................................................................................................... 77

300 Watt Power Supply....................................................................................................77

400 Watt Power Supply....................................................................................................79

Cooling Fans................................................................................................................................... 80

Hardware Monitoring and Power Management.............................................................................. 81

System Configuration Summary..................................................................................................... 81

System Board..................................................................................................................................82

System Specifications..................................................................................................................... 83

Returned Goods Authorization (RGA) Form
Warranty Procedure and Repair Address Labels

viii

Preface

The System Guide describes how to set up and configure your Intergrap h Computer Systems Zx10
Ultra-Tower system. The System Guide also provides information on operating, servicing, and
upgrading your Zx

About This Document

The System Guide is organized as follows:

♦ Chapter 1, “Setting Up the Hardware,” describes how to set up the system’s hardware.
♦ Chapter 2, “Setting Up the Software,” describes how to set up the operating system and

associated system software.

♦ Chapter 3, “Configuring the System,” describes how to configure the system for use.
♦ Chapter 4, “Operating the System,” describes how to use essential features and provides other

basic information on operating the system.

10 system.

ix

♦ Chapter 5, “Troubleshooting Operational Problems,” describes how to resolve basic problems

you may encounter when using the system.

♦ Chapter 6, “Reinstalling the Operating System,” describes how to reinstall the operating

system and associated system software, if required.

♦ Chapter 7, “Gaining Access to System Components,” describes how to open the system and

gain access to major internal components.

♦ Chapter 8, “Upgrading the System,” provides information on adding and upgrading major

system components.

♦ Chapter 9, “Servicing the System,” describes how to remove and replace major components.
♦ Chapter 10, “System Hardware and Specifications,” provides technical reference information

and system specifications.

Document Conventions

Bold
Italic Variable values that you supply, or cross-references.

Monospace

SMALL CAPS Key names on the keyboar d (such as D, ALT, or F3) and names of files and

Commands, words, or characters that you key in literally.

Output displayed on the screen.

directories. You can type filenames and directory names in the dialog boxes or
the command line in lowercase unless directed otherwise.

x

CTRL+D Press a key while simultaneously pressing another key; for example, press CTRL

and D simultaneously.

More Information

See the Late-Breaking News document (if provided) for important hardware, software, and
documentation information not covered in this document.

For more detailed information on the operating system, see the printed and online Microsoft
documentation delivered with the system.

For detailed information on the system board, system board components, and basic input/output
system (BIOS), see the System Board Manual delivered with the system.

Read the Ergonomics Guide delivered with your system for valuable information on ways to
minimize repetitive stress injuries when working with a computer.

Customer Support

Intergraph Computer Systems hardware has a factory warranty ranging from 30 days to three years.
A detailed warranty description is available on the World Wide Web. You can also take advantage
of other available hardware support services.

Intergraph Computer Systems provides complimentary operating system and system software
support for 30 or 90 days following shipment of a hardware or software product. At the end of the
complimentary support period, you can take advantage of other levels of software support.

To get more information on support services:

♦ Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
♦ In the United States, call 1-800-414-8991.
♦ Outside the United States, contact your local Intergraph Computer Systems subsidiary or

distributor.

To visit Intergraph Computer Systems on the World Wide Web:
Use your World Wide Web browser to go to http://www.intergraph.com/ics.

To get customer support by telephone:

♦ In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m.

Central Time, Monday through Frid ay (except holid ays).

♦ Outside the United States, contact your local Intergraph Computer Systems subsidiary or

distributor.

♦ Have the following information available when you call:

− Your service number, which identifies your site to Intergraph Computer Systems. You

use your service number for warranty or maintenance calls.

− Your Customer Personal Identification Number (CPIN). You get a CPIN the first time

you call the Customer Response Center; it is associated with your service number for

future call logging.

− The product’s name or model number.

− The product’s serial number. Software product serial numbers are included in the product

packaging. Hardware product serial numbers are on a sticker affixed to the hardware

product.

xi

− Your name and telephone number.

− A brief description of the question or problem.

xii

1 Setting Up the Hardware

This chapter describes how to set up the hardware for your system.

Unpacking the System

Rear Lip

1

CAUTION Remove and move items

carefully. Do not drop items on a
hard surface, or damage to
internal components may result.
You may need help to move
heavy items.

CAUTION Do not use the lip at the top rear

of the base unit as a handhold
when removing the system base
unit from packaging or when
moving the base unit.

Remove everything fro m the shi pping cartons and verify you have (a t a minimum) these items:

♦ System documentation, including Quick Setup, System Guide, System Board Manual, and

Late-Breaking News (if provided)

♦ Operating system software CD, diskettes, and do c umentation
♦ Driver software CD
♦ System base unit and power cord
♦ Keyboard, mouse, speakers, and speaker power adapter and cord
♦ Monitor, power cord, and video cable (if purchased)

If any of these items were not delivered, call the Customer Response Center immediately at
1-800-633-7248.

Save the packaging materials. If you need to return equipment for repair, it must be in its original
packaging for you to get warranty service.

If you have already set up the system hardware using Quick Setup, review the rest of this chapter

and then go to Chapter 2, “Setting Up the Software.”

2

Placing System Components

When placing system components, keep these guidelines in mind:

♦ Place the base unit in an area where air can circulate freely around it.
♦ Do not expose the system to high levels of dust, smoke, or moisture.
♦ Maintain a temperature range of 50 °F to 90 °F (10 °C to 32 °C); the optimum operating

temperature is 70 °F (21 °C).

♦ Maintain a humidity range of 20 percent to 80 percent non-condensing; the optimum humidity

is 50 per cent non-conde nsi ng.

Connecting System Components

CAUTION If you do not use the cables delivered with the system, use shielded cables to

prevent excessive electromagnetic interference (EMI). The cables delivered with the
system reduce the amount of EMI produced by the system.

After placing the system components, connect them together using the included cables. The base
unit and other system components have keyed and labeled ports, to make it easier to connect them
together with the right cables. If you cannot connect a cable easily, ensure that you are aligning the
cable connector correctly with the port.

The following figures illustrate the back of the base unit. Most ports on the back of the base unit
are colored and labeled with icons for easy reference. Locations of expansion cards and their ports
may differ from those shown.

SCSI Port (Typical)

AC Power Receptacle

AC Voltage Selection Switch

3

Input/Output (I/O) Panel

(See next page)

Video Out (Typical) (Blue)

SCSI Port Location (Typical)

4

Keyboard (Purple)

Universal Serial Bus (USB)

Serial (COM 1) (Teal)

Serial (COM 2) (Teal)

Audio Line Out (Lime)

Audio Line In (Light Blue)

Microphone (Pink)

To connect the system components:

Mouse (Green)

Ethernet Network

Parallel (LPT) (Burgundy)

MIDI/Game (Gold)

1. Connect a video cable from the monitor to the video out port on the graphics controller card.

See the graphics controller documentation for more information.

2. Connect cables from the keyboard and the mouse to their ports.

3. Connect cables from speakers and (if available) a microphone to their ports. You will need to

connect the speakers to AC power; see the speaker documentation for more information.

4. Connect a cable from your site’s Ethernet network to the Ethernet port.

5. Connect a cable from a parallel peripheral device to the parallel port.

6. Connect cables from any serial peripheral devices to the serial ports.

7. Connect cables from any USB peripheral devices to the USB ports.

8. Connect the cable from any external SCSI peripheral devices, or a SCSI terminator module, to

the SCSI port. See “Connecting External SCSI Devices” in this chapter.

CAUTION On a server system, if you do not connect an external SCSI peripheral device to the

SCSI port, connect a terminator module to the port.

9. Connect cables to ports on any other installed expansion cards as required. See the expansion

card documentation for more information.

CAUTION Do not connect the system power cord to the base unit or to an AC power outlet at

this time. See “Connecting to AC Power” later in this chapter for more information.

Locating Expansion Cards

5

Slot 1—AGP

Slot 2—PCI

Slot 3—PCI

Slot 4—PCI

Slot 5—PCI

Slot 6—PCI

Slot 7—PCI or ISA

The following table describes the expansion slots and any typically installed expansion cards.
Note that Slot 7 is a shared PCI/ISA slot; you can install a PCI expansion card or an ISA
expansion card in this slot, but not both.

Slot

Type Typical Expansion Cards Installed

1 (Top) AGP Graphics controller
2 PCI (64-bit/33 MHz) Varies by system
3 PCI (64-bit/33 MHz) Varies by system
4 PCI (64-bit/33 MHz) Varies by system
5 PCI (64-bit/66 MHz) Varies by system
6 PCI (64-bit/66 MHz) Varies by system
7 PCI (64-bit/33 MHz) Varies by system
7 (Bottom) ISA Varies by system

CAUTION If a modem card used in the system receives ground from the system, ensure the

system is connected to an earth-grounded AC power outlet.

For information on installing or connecting to expansion cards, see Chapter 8, “Upgrading the
System,” and the expansion card documentation delivered with the system.

6

Connecting External SCSI Devices

The system has a dual-channel low-voltage
differential (LVD) SCSI controller integrated on the
system board. Depending on your system
configuration, you can connect external Ultra, Ultra2,
or Ultra3 SCSI devices to this controller t hrough the
SCSI port on the back of the base unit.

CAUTION On a server system, if you do not

connect an external SCSI peripheral
device to the SCSI port, connect a
terminator module to the port.

NOTE The figure at right shows the possible

locations for the SCSI port on the back
of the base unit. Only one SCSI port is
available on your system.

To ensure data integrity and promote optimum
performance:

♦ Use the shortest cables possible to connect SCSI

peripheral devices.

♦ Use high-quality SCSI cables to ensure adequate

shielding (impedance of 110 to 135 ohms).

SCSI Port

To connect external SCSI devices:

1. If the system is connected to AC power and

SCSI Port

operating, shut down the system and unplug the
system power cord from its AC power outlet.

2. If a terminator module is connected to the SCSI port on the system, remove it.

3. Connect one end of a SCSI cable to the SCSI port on the system.

4. Connect the other end of the SCSI cable to a SCSI peripheral device.

5. Connect a SCSI cable between SCSI ports on any additional SCSI peripheral devices.

6. Set the SCSI ID of each peripheral device to a unique

SCSI ID number. Do not use any SCSI

ID numbers already used by the system.

7. For each SCSI peripheral device connected to the port, if the device is:

7

− The last or only device on the SCSI chain, install or enable

− Not the last or only device on the SCSI chain, disable or remove SCSI termination

8. Ensure that the power switch on each peripheral device is in the off position; then connect the

power cord from each peripheral device to an AC power outlet.

9. Turn on power to all connected SCSI peripheral devices and then start the system.

10. If necessary, install software drivers and configure the peripheral devices according to the

vendor’s instructions.

See Chapter 8, “Upgrading the System,” for additional details on installing external SCSI
peripheral devices.

Connecting to AC Power

CAUTION The AC power cord for this

unit is the service disconnect.
To remove AC power from
the system, you must unplug
the system power cord from
its AC power outlet.

CAUTION Ensure the AC power outlet

to which the system’s power
cord connects is close to the
system and is easily
accessible

SCSI termination

AC Power Receptacle

AC Voltage Selection Switch

When you connect the system’s base unit to AC power, auxiliary power is applied to the system.
Auxiliary power ensures that system components power up quickly when needed. See Chapter 4,
“Operating the System,” for more information on controlling system power.

To connect the system to AC power:

1. Make sure the AC voltage selection switch on the power supply (on the back of the base unit)

is set to the proper line voltage for your location.

− If your location uses 90 to 135 volts, the number 115 must be visible.

− If your location uses 180 to 264 volts, the number 230 must be visible.

WARNING If you do not set the AC voltage selection switch on the power supply correctly,

equipment damage may occur when you connect the system to AC power.

2. Connect the system’s power cord to the AC power receptacle on the base unit.

3. Connect the power cords from the monitor, base unit, and any external peripheral devices to

properly grounded three-prong AC power outlets.

8

Starting the System

CAUTION If you start the system, and then turn it off

before completing the instructions in Chapter

2, “Setting Up the Software,” you will have to
reinstall the operating system and associated
system software. See “What’s Next” for more
information.

CAUTION Before starting the system for the first time,

you may want to learn more about system
power, startup, and shutdown. See Chapter
4, “Operating the System,” for more
information.

To start (apply full power to) the system, open the door on
the front of the base unit and press the Power button.

Power Button

What’s Next?

You can do the following to prepare your system for use:

♦ If you want to get going with the default setup, go to Chapter 2, “Setting Up the Software,” to

start the system and go through operating system Setup. If you start the system and then

turn it off before completing operating system Setup, you will have to reinstall the
operating system and associated system software.

♦ The oper ating system is already installed through the first phase of the Setup process. If you

want to reinstall the operating system and associated system software instead of completing
Setup, see Chapter 6, “Reinstalling the Operating System.”

2 Setting Up the Software

This chapter describes how to set up the operating system and associated system software for your
system.

Preparing for Setup

Your workstation’s primary hard disk drive was formatted and partitioned before shipment. In
Explorer or My Computer, you can right-click a disk drive and click Properties to display the
drive’s partition size and file system format. If you purchased other disk drives, you may have to
format and partition them for use. See the operating system documentation and Help for more
information on formatting, partitioning, and administering disk drives.

The operating system and associated system software is installed on the system’s primary hard disk
drive. Installed system software includes:

♦ Driver software for the SCSI controller, graphics controller, audio controller, and mouse

9

♦ Driver software for peripheral devices and expansion cards installed at the factory
♦ Core networking so ftware
♦ The latest certified operating system Service Pack software, if needed
♦ Quick-Fix Engineeri ng (QFE) software, i f ne eded
♦ System management software

The operating system is installed through the first phase o f t he Setup process. You must follow the
Setup process to prepare the operating system for use.

Before you go t hrough opera ting system Setup, have the following documents available:

♦ Microsoft’s operating system documentation
♦ Documentation for the system’s graphics controller and any other installed expansion cards
♦ Your system’s Late-Breaking News (if provided)

10

Get and record the following information:

Your name, and the name of your company or
organizati on:

The Product Identification Number from

Microsoft’s documentation, Certificate of
Authenticity, or registration card:

A user name for a user account:

If the system is connected to a network, get and record the following information for your system
from your network administrator:

Computer name:
Workgroup name (if the system will be part of

a workgroup):
Domain name (if the system will be part of a

domain):

If the system will be a server, get and record the following information for your system from your
network administrator:

Security role for your server in the domain:
primary domain controller, backup domain
controller, or stand-alone server:

If your server will be acting as a backup
domain controller or a stand-alone server, user
name and password of an authorized domain
administrator account:

NOTE Determine the security role for your server before beginning system configuration.

You cannot change a stand-alone server to a domain controller without reinstalling
the operating system. A domain controller maintains security policy and performs
user authentication for a domain. Stand-alone servers may be part of a domain, but
they do not have to participate in the domain. See the operating system
documentation for more information.

11

If the system is connected to a network that uses the Transmission Control Protocol/Internet
Protocol (TCP/IP), get and record the appropriate TCP/IP information for your system from your
network administrator:

Internet Protocol (IP) address:
IP subnet mask:
IP domain na me for your network:

IP address for your network’s default gateway:
IP addresses fo r Domain Name System (DNS)

servers, if any:
IP addresses for Windows Internet Name

Service (WINS) servers, if any:

The operating system delivery media contain software and drivers for both Reduced Instruction Set
Computing (RISC)- and Intel-based systems. When installing opera ting system software, make
sure you install it from the \

I386 directory on the delivery media.

Going Through Setup

CAUTION If you start the system and then turn it off

before completing operating system Setup,
you will have to reinstall the operating
system and associated system software.

CAUTION Before starting the system for the first time,

you may want to learn more about system
power, startup, and shutdown. See Chapter

4, “Operating Notes,” for this information.

To start (apply full power to) the system for the first time,
press the Power button on the front of the base unit.

Power Button

The first time you start the system, it boots to a Microsoft
End User License Agreement (EULA). After reading and
accepting the terms of the agreement, follow the
instructions to continue operating system Setup. Take the
default settings provided by Setup, except as noted in the
following text. You can set up a user account and join a
workgroup or domain after you confi gure the system.

12

To start the computer and go through Setup:

1. Turn on power to the monitor.

2. Turn on power to the base unit. The system starts and the EULA displays.

3. Read the terms of the EULA and then follow the instructions displayed to complete the Setup

process. When prompted, enter the Product Identification Number.

NOTE You must enter the Product Identification Number before you can continue Setup.

You cannot complete Setup if you do not enter this number.

When going through Setup:

♦ Do not let Setup auto-detect the system’s network controller. After completing Setup, install

the network controller driver software from diskette. See “Finishing Software Setup” for
instructions.

♦ If prompted to create an Emergency Repair Disk, do so.
♦ If prompted to enter a password for the Administrator account, do so.
♦ If you do not create a user account during Setup, press

to log on to the operating system.

♦ You can use the C:\

Setup files. If you delete the

I386 directory when prompted for the location of the operating system’s

I386 directory from the system’s hard disk, you must have access

to an operating system CD to use the operating system’s Setup files.

After you complete Setup and restart the system, you can set up a user account and join a
workgroup or domain if needed. See the operating system documentation and operating system
Help for more information on Setup, creating a user account, and joining a workgroup or domain.

Finishing Software Setup

After completing operating system Setup, you must take some additional steps to finish setting up
the system software.

Installing the Network Controller Driver

Setup completed without auto-detecting the system’s network controller. To enable networking,
you must manually install the network controller driver software from diskette.

ENTER or select OK at the logon dialog

The network controller driver software is in a folder on the system’s driver CD. First see the

README.TXT file for information on creating a driver diskette using the MAKEMS.BAT program.

Then see the

MS.TXT file for information on installing the driver software using Network in the

operating system Control Panel. Keep the driver diskette for use if you have to reinstall the
operating system.

Creating a SCSI Controller Driver Diskette

If you reinstall the operating system, you must install the SCSI controller driver software from

diskette. You cannot install it from the system’s driver CD.

The SCSI controller driver software is in a folder on the system’s driver CD. Copy the contents of
the version number folder (including any folders beneath it) to diskette. If you have to reinstall the
operating system, use this diskette when asked for the SCSI controller driver software.

Creating an Emergency Repair Disk

If you did not create an Emergency Repair Disk during Setup, you should do so after completing
Setup and configuring the system. See the operating system documentation and Help for
information on creating an Emergency Repair Disk.

You can use the files on the Emergency Repair Disk to restore the contents of the operating system
registry and the standard operating system driver software. You should update the Emergency
Repair Disk frequently, especially after adding or changing system hardware or software.

13

Installing Driver Software

Driver software (or drivers) for most system components and peripheral devices was installed
before shipment. You received a CD with your system that contains these drivers. Keep the driver
CD in case you have to reinstall the operating system or drivers later.

Because of production timing, drivers for your system may have been revised after your system
shipped from the factory. You should check Intergraph Computer Systems’ online services for the
latest versions of your system’s drivers. If a later version of a driver is available, you can
download it and install it on your system; keep it on diskette in case you need to reinstall it later.
See the Preface of this document for information on the online services, and see the
delivered with a driver for installation instructions.

Installing QFE Software

Quick-Fix Engineeri ng (QFE) software contains fixes for operating system problems or limitations;
these fixes are required for proper operation of your system. QFE software, when required, is
delivered on the system’s driver CD, and additional QFE software may be delivered on diskette. If
you received QFE software with your system, it was installed before shipment. Keep the QFE
software in case you have to reinstall it or the operating system later.

Because of production timing, the QFE software for your system may have been revised after your
system shipped from the factory. You should check Intergraph Computer Systems’ online services
for the latest version of the QFE software for your system. If a later version is available, you can
download it and install it on your system; keep it on diskette in case you need to reinstall it later.

README file

14

See the Preface of this document for information on the online services, and see the README file
delivered with the QFE software for installation instructions.

What’s Next?

See Chapter 3, “Configuring the System,” to configure the system for use.

See Chapter 4, “Operating the System,” for information on operating the system.

See Chapter 6, “Reinstalling the Operating System,” if you need to reinstall the operating system
and associated system software.

3 Configuring the System

This chapter describes how to configure basic components of your system for use.

Configuring the Video Display

The first time you start the system, your monitor displays a resolution of 1024 x 768. For the
system to use the installed graphics controller at other display resolutions, you must configure the
video display driver as described in this section.

Go to Display in the operating system’s Control Panel to configure the video display driver, or
right-click an open space on the operating system desktop and click Properties in the pop-up menu.
You can change the settings for color depth, desktop size, font size, refresh rate, and display type
of the system’s video display. You can also determine which type of graphics controller is
installed on your system.

15

See the graphics controller documentation delivered with the system, and any
delivered with the video display driver, for detailed configuration instructions. For more
information on configuring the video display, see the operating system documentation and Help.

Resetting the Video Display Resolution

If the monitor connected to your system does not support a resolution of 1024 x 768, you can reset
the video display to another resolution.

To reset the video display resolution:

1. Restart the system.

2. At the boot screen, select the VGA mode option, and then log on to the operating system.

3. Go to Display in the operating system’s Control Panel.

4. Select a resolution appropriate for your system's monitor.

5. Click Test to test the new video mode.

6. If prompted to restart the system, do so.

README files

16

Changing the Default Video Display Driver

After configuring the video display and restarting the system, you may need to configure the
system to use the installed video display driver by default.

To change the default video display driver:

1. Go to System in the operating system’s Control Panel.

2. Under Startup/Shutdown, select the appropriate non-VGA option from the Startup list.

Correcting Initial Video Display Problems

If the system’s video display is black, not synchronized, or distorted after you restart the system,
you may have a video configuration problem. Do not press
to correct the problem by using the Last Known Good option to return the system to the last known
good configuration recorded by the operating system.

To use the Last Known Good option:

CTRL+ALT+DEL to log on. Instead, try

1. Power down and restart the system.

2. Press the space bar when prompted to display the Last Known Good menu.

If using the Last Known Good option fails to correct the video display problems, you can obtain a
functional video resolution by restarting the system in VGA mode.

To restart the system in VGA mode:

1. Power down and restart the system.

2. At the boot screen, select the VGA mode option.

After logging on in VGA mode, check for the following common problems and solutions:
♦ A multi-sync monitor is selected, but a graphics display device with different video timings is

connected to the system. Select a different monitor type.

♦ The monitor selection is incorrect. Select a different monitor type.
♦ There is no t enough video di splay memory to support the selected resolution and color depth.

Install and reconfigure the video display to use a lower resolution and color depth.

Restart the system and, when the boot screen displays, select the appropriate non-VGA version of
the operating system to use the reconfigured video display driver. If problems persist, contact the
Customer Response Center for help.

Configuring System Audio

The system has a PCI audio controller integrated on the system board. The required driver
software was installed before shipment.

If you connect a microphone and speakers to their ports on the I/O panel, you can use the audio
mixer software to control the speaker volume, the microphone input level, and other system audio

features. The audio mixer is available from the operating system’s taskbar tray. You can also
configure audio levels by using the operating system’s Volume Control and audio control
programs. The Volume Control is available from the operating system’s taskbar tray.

For more information on using the audio control programs, see the operating system
documentation and Help. For more information on the audio controller, see the System Board
Manual.

Configuring Networking

17

The system has a 10 Mbit/100 Mbit Ethernet network controller integrated on the system board.
The network controller features remote management and Wake-On-LAN capabilities. The
required driver software was installed before shipment.

Before you configure networking, ensure that the system is connected to the network. Then go to
Network in the operating system’s Control Panel to configure networking. Follow the instructions
provided to set up the system to connect to and communicate over a network. Be sure to set up the
appropriate network protocols, such as TCP/IP, for the network to which you are connecting the
system.

After installing network protocols, you may need to reinstall the appropriate operating system
Service Pack software as recommended by Microsoft. See the Service Pack documentation
delivered with the system for more information.

See the operating system documentation and Help for more information on setting up the operating
system to use a network. For more information on the network controller, see the System Board
Manual.

18

Configuring Peripheral Devices

If you install additional peripheral devices in the system, you will have to install and configure the
associated driver software. You may also have to install or configure any associated application
software to use the devices.

You can use the default backup tools provided with the operating system to run a tape drive. Go to
Backup on the Administrative Tools program menu. See the operating system documentation and
Help for more information.

See the documentation delivered with the peripheral devices for information on installing and
configuring driver software and associated application software. See the operating system
documentation and Help for information on using peripheral devices with the operating system.

Changing Drive Letters

If you have more than one hard disk drive or CD-ROM drive, you may need to reassign system
drive letters. See the operating system Help for more information.

To change drive letters:

1. Exit all appli cations current ly running on your system.

2. Go to Disk Administrator in the Administrative Tools program menu.

3. Select a hard disk drive or the CD-ROM drive.

4. From the Tools menu, click Assign Drive Letter.

NOTE If you select the current drive or an otherwise locked drive, you must restart the

system to complete the drive letter reassignment.

5. Select a new drive letter to assign to the drive from the list. Click OK, and then click Yes to

continue.

6. If necessary, click OK, and then click Yes.

7. Repeat steps 2 through 6 for each dr ive letter assignment that you want to change.

8. Click Partition, then click Exit. If necessary, restart the system to complete the drive letter

reassignments.

Changing Virtual Memory Settings

If you have more than one hard disk drive, you may need to change size and location of your
virtual memory page file. See operating system Help for more information.

Consider the following before changing page file settings:
♦ The size of the page file. If your system is equipped with a large amount of RAM, Setup

might create a page file that is unnecessarily large.

♦ Drive letter reassignments. If you reassigned your drive letters, you may find it necessary to

adjust your page file settings.

To change the size and location of the virtual memory page file:

1. Go to System in the operating system’s Control Panel.

2. Under Per formance, click Change.

3. Click a drive letter in the list, and then type new values in the Initial Size and Maximum Size

text boxes.

19

4. Click Set.

5. Repeat steps 3 and 4 for any additional drives in the list.

6. Click Close, and then click OK.

7. When prompted, click Yes to restart the system with the new settings, or click No to continue

with other tasks and use the new settings the next time you restart the system.

Configuring the SCSI Controller

The system has a dual-channel SCSI controller integrated on the system board. Depending on your
system’s hardware configuration, this low-voltage differential (LVD) controller manages internal
and external Ultra, Ultra2, and Ultra3 SCSI peripheral devices. You may need to use the SCSI
Configuration Utility to configure the operation of SCSI peripherals connected to the controller.

You may need to change SCSI controller parameters for a single SCSI peripheral device:

♦ If you are advised to do so by technical support or by the vendor documentation.
♦ If the SCSI device does not negotiate properly with the controller.
♦ If you exceed the maximum cable length for connecting SCSI devices to the system. See

Chapter 8, “Upgrading the System,” for more information.

♦ If you connect non-Ultra SCSI peripheral devices to the system.

20

To run the SCSI Configuration Utility:

Press

CTRL+C when prompted during system boot.

To get online help in the SCSI Configuration Utility:

Press

F1 to see information on the item currently highlighted on screen.

Creating or Updating an Emergency Repair Disk

If you did not create an Emergency Repair Disk during Setup, you should do so after completing
Setup and configuring the system. See the operating system documentation and Help for
information on creating an Emergency Repair Disk.

You can use the files on the Emergency Repair Disk to restore the contents of the operating system
registry and the standard operating system driver software. You should update the Emergency
Repair Disk frequently, especially after adding or changing system hardware or software.

Configuring the BIOS

The system’s basic input/output system (BIOS) records basic system operating parameters, such as
the amount of memory, the boot sequence, and the type of video display. The BIOS is stored in
flash-programmable memory, and reads the system parameters in the system’s complementary
metal-oxide semiconductor (CMOS) memory. When you power off the system, a battery provides
power to CMOS memory to retain the system parameters. Each time you power on the system, the
BIOS uses these stored parameters to configure the system for operation.

The BIOS Setup program, which is also stored in flash-programmable memory, allows you to
manually change the system operating parameters. You can run the BIOS Setup program as the
system boots, during the system’s power-on self-test (POST). For more information on the BIOS
Setup program and how to use it to configure the BIOS, see the System Board Manual.

What’s Next?

See Chapter 4, “Operating the System,” for basic information on operating the system.

See Chapter 6, “Reinstalling the Operating System,” if you need to reinstall the operating system
and associated system software.

4 Operating the System

This chapter contains important, basic information on operating your system.

Opening and Closing the Door

A door on the front of the system controls access to the Power button, the floppy disk drive, the
CD-ROM drive, and other front-access peripheral devices.

21

To open the door:

1. Lift the bottom of the door to swing it up and away from the faceplate.

2. Push the door straight into the base unit.

To close the door:

1. Pull the door straight out of the base unit.

2. Swing the door down until it clicks into place.

22

Controlling System Power

CAUTION The AC power cord for this unit is the

service disconnect. To remove AC
power from the system, you must unplug
the system power cord from its AC power
outlet.

When you connect the system’s base unit to AC power,
auxiliary power is applied to the system. Auxiliary
power ensures that system components power up
quickly when needed.

Power Button

Power LED

Disk LED

The Power button is a momentary contact switch,
changing system states when the button is pressed.
Depending on the system’s current power state, you
can use the Power button to start, shut down, and
power down the system.

CAUTION Shut down the operating system before

powering down the system. Simply
pressing the Power button can cause
data corruption or loss. Use Automatic

Shutdown or the operating system’s
shutdown options first. See this and
following sections for more information.

Press the Power button… To…

Momentarily (less than 1 second) Bring the system to full power from a powered-down state

and start the operating system

Momentarily (less than 1 second) Start Automatic Shutdown to shut down the operating system

and power down the system

And hold it for at least 4 seconds Power down the system without using Automatic Shutdown

or after using the operating system’s shutdown function

See “Using Automatic Shutdown” for more information on contr olling system power.

Reading System LEDs

The LEDs on the faceplate describe the current operational state of the system.

23

If the Power LED is…

Unlit Auxiliary power is off (fans are not running) or there is a system

Amber Auxiliary power is on; power consumption is reduced
Blinking green Auxiliary power is on; the system is in an ACPI-compliant power

Steady green Full power is on; power conservation is per device

If the Disk LED is…

Unlit The system’s disk drives are not active.
Lit and blinking The system’s disk drives are active.
Lit and unblinking There may be a problem with one or more disk drives.

Then…

failure (fans a re running)

conservation state managed by the operating system; power
consumption is reduced

Then…

Using Automatic Shutdown

The Automatic Shutdown Utility contains more options for shutting down the system than the
operating system’s shutdown function. You can use this utility to shut down the operating system
and power down the system in a number of ways.

To run Automatic Shutdown:

♦ Double-click the Automatic Shutdown icon in the operating system’s taskbar tray, or
♦ From the operating system Start menu, go to Automatic Shutdown Utility on the Automatic

Shutdown Utility menu.

♦ While the system is running, press the Power button momentarily (less than 1 sec ond).

By default, Automatic Shutdown is set for a 10-second delay. You can use the slider under Time
Remaining to set a delay of up to 30 seconds. Always set a delay greater than 5 seconds to ensure
that you have time to stop system shutdown if needed.

When you run Automatic Shutdown, the Automatic System Shutdown dialog disp l ays. To
configure Automatic Shutdown, choose an option in the dialog and click Apply. When you are
finished configuring the utility, click Start Shutdown. After you start the system again, the utility
will use the settings you selected.

24

The Automatic System Shutdown dial og contains the fol lowing options:

Options

Description

Shutdown the Computer Performs an orderly shutdown of the operating system. When

complete, press the Power button for 4 seconds to power down
the system, or restart the oper a ting system.

Power Down the Computer Performs an orderly shutdown of the operating system, then

powers down the system.

Shutdown System and Restart
the Computer

Close All Programs and Log
On as Different User

CAUTION Use Power Down the Computer to power down the system. If you use Shutdown the

Computer, you must press and hold the Power button for 4 seconds to power down

the system. You may “suspend” the system if you hold the Power button for less
than 4 seconds. If the operating system does not support a Suspend mode, you
must then power down the computer before you can restart the system.

Performs an orderly shutdown of the operating system, then
powers down and restarts the system.

Closes your logon to the operating system and returns to the
operating system logon prompt.

The Automatic System Shutdown dialog also provides these functions:

Option

Description

Force All Processes to Terminate Terminates all programs if checked. If this option is not

checked the system displays an End Task dialog for each
process that may still be running.

Time Remaining Sets the time to delay before starting shutdown. When

Automatic Shutdown runs, this timer begins counting down.
Press Enter or click Stop Shutdown to stop the timer.

Stop Shutdown/Start Shutdown Stops or starts the shutdown timer. This button toggles

between Stop and Start.

See Automatic Shutdown Help for more information on this utility.

Starting and Stopping the Operating System

To start the operating system:

1. With the system connected to AC power, press the Power button to bring it to full power.

2. At the boot menu, select the appropriate operating system option, and then press

To log on to the operating system:

1. If the logon dialog does not display, press

2. If user accounts have been set up, type a user name and a password into the appropriate fields.

ENTER.

CTRL+ALT+DELETE to display it.

3. If appropriate, type a domain name into the appropriate field.

25

4. Select OK or press

To log off, restart, shut down, or power down the system:

1. Turn the Power keyswitch right momentarily (less than 1 second). Automatic Shutdown runs

and the shutdown timer begins counting down.

2. Select a shutdown opti on and click Star t Shut down.

3. If you chose an option that requires you to power down the system manually, you can do so

when prompted that it is safe to do so.

CAUTION The AC power cord for this unit is the service disconnect. To remove AC power from

the system, you must unplug the system power cord from its AC power outlet.

For more information on starting and stopping the operating system, see the operating system
documentation and Help.

ENTER.

Observing Operating Precautions

Observe the following precautions when operating the system:
♦ When restarting the system, use the operating system controls instead of turning the power

switch off and on. Use the power switch only when instructed, or as the last alternative for
restarting the system.

♦ Never turn off power to the base unit when the disk access LED is lit.
♦ After turning off power to the base unit, wait at least 30 seconds before turning the power on

again. This allows the power supply to stabilize and the disk drives to stop spinning.

Using the Keyboard

The system’s PS/2-compatible keyboard includes the following features:
♦ 104 standard keys, including special application function keys (

for moving the cur s or, and numeric keys in a keypad.

♦ Special keys for use with W i ndows operating systems. Pressing the left or right Windows key

(on either side of the space bar) displays the operating system Start menu and Taskbar.
Pressing the Application key (to the right of the space bar) displays an application-specific
pop-up menu.

F1 through F12), arrow keys

26

Function

Keys

Windows Key

Windows Key

Numeric

Keypad

Application
Key

Arrow
Keys

Some keyboard keys have special functio ns:

Key

ESC Usually assigned to an application-specific function; often used to exit.
PRINT SCRN Depending on the application in use, prints the displayed screen to a printer.
SCROLL LOCK Prevents the screen from scrolling.
PAUSE Temporarily suspends scr een scrolling or some operations.
CAPS LOCK Types all letters as capitals.
NUM LOCK Activates the numeric keypad.
CTRL Used with another key for application-specific functions.
ALT Used with another key for application-specific functions.
DELETE Deletes characters.

Function

You can use the W indows keys with other keys to per form certain operating system functions:

Key Combination

Windows + F1 Display a pop-up menu for the selected object
Windows +
Windows +
Windows +
Windows +
Windows +
SHIFT + Windows +
Windows +

TAB Activate the next button on the taskbar
E Run Explorer
F Run Find Document
CTRL + F Run Find Computer
M Minimize all windows

M Restore all windows

R Display the Run dialog

Action

Using the Mouse

The system’s PS/2-compatible mouse is a tracking device that controls the movement and
positioning of the pointer (or cursor) displayed on the screen in a graphical display environment.

To use the mouse, ensure it is connected to the system. Place the mouse on a clean, flat surface,
such as a desktop or a mouse pad. Rest your hand on the mouse, with a finger on each button and
the thumb to the side. Move the mouse across the flat surface to move the pointer on screen.

27

Wheel

Buttons

You can use the mouse to perform several actions:

Action

Point Move the mouse to point to your selection on the screen.
Click Press and release the left mouse button once.
Double-click Press and release the left mouse button twice.
Drag Press and hold the left mouse button, then move the mouse. Release the button

Right-click Press and release the right mouse button once.
Scroll On a wheel mouse, move the wheel back and forth to scroll in an application.

You can find mor e information on using the wheel mouse by right-cli cking the mouse icon in t he
taskbar tray, or by going to Start/Settings/Control Panel/Mouse and clicking Help in the toolbar.

Description

when you finish dragging your selection to a new location.

28

Using the Floppy Disk Drive

The system’s floppy disk drive occupies a 3.5-inch external peripheral device bay, and is
accessible through a 3.5-inch slot on the front of the base unit. The drive accepts standard 3.5-inch
720 KB and 1.44 MB diskettes.

Follow these guidelines to use the floppy disk drive:
♦ To insert a diskette, slide the diskette with the arrow facing up into the slot. Push the diskette

in until it clicks into place and the eject button pops out.

♦ Before removing a diskette, ensure the drive LED is not lit.

Eject Button

Drive LED

♦ To remove a diskette, push the eject button and pull the diskette out of the slot.
♦ To protect the data on a diskette from being overwritten or erased, slide the write-protect tab

on the diskette toward the diskette edge until it snaps into place.

Using the CD-ROM Drive

The system’s CD-ROM drive occupies a 5.25-inch external peripheral device bay, and is
accessible through a tray or a slot at the front of the base unit. The d rive supports software
ejection of discs and has an external amplified headphone jack.

Headphones

Volume Control

Eject Button

Drive LED

To use the CD-ROM drive:
♦ To insert a CD, press the eject button to extend the tray. Place the disc, printed side up, in the

tray and press the eject button again to retract the tray.

♦ To remove a CD, press the eject button, and remove the disc after the tray extends. Then

press the eject button again to retract the tray.

♦ The media player programs included with the operating system allow you to listen to audio

compact discs. Insert an audio CD, printed side up, into the drive and start the media player

applicati on. Adjust the vol ume using the operating system’s sound control programs.

♦ Adjust the volume control on the drive for headphones connected to the drive.

Using System Management Software

Your system shipped with the following system management software installed:
♦ Hardware Monitor is an interface to instrumentation data measured by sensors inside the

computer. Event information is reported to the Event Log and displayed graphically.

29

♦ DMI Console gives easy access to the system’s status and configuration information. DMI

Console works with the Desktop Management Interface (DMI), a technology standard that
enables the effective management of computers.

♦ ECC Monitor monitors the system’s error correcting code (ECC) memory and reports any

problems.

♦ SMART Disk Driver (SMARTDRV) is a kernel-level driver that supports self-monitoring,

analysis, and reporting technology (SMART) for disk drives.

You can find these programs by going to Programs on the operating system’s Start menu. See the
online Help for each program for more information on how to use it.

Learning About the Operating System

Documentation delivered with your system describes the basic functions of its operating system.
Refer to this documentation if you are unfamiliar with the operating system interface and features.
You can also refer to extensive online Help; from the operating system Start menu, go to Help.

30

Using Hardware Security Features

The system has security features to help prevent unauthorized tampering with internal components.
♦ An intrusion alert switch notifies InterSite Hardware Monitor and the Windows NT Event Log

if the left side panel (as viewed from the front of the base unit) is removed.

♦ A hasp for locking the left side panel (as viewed from the back) is available on the back of the

base unit.

Cleaning System Components

Follow these guidelines for cleaning system components:

Item

Exterior Surfaces Wipe exterior surfaces of the base unit and the monitor screen with a soft

Keyboard Dust the keys and the keyboard surface with a soft, dry cloth. Use an aerosol

Mouse Remove the retaining ring and the tracking ball from the bottom of the

How To Clean

cloth lightly moistened with a mild cleaning agent.

cleaner to remove dust and debris from between the keys. Never use liquid
to clean the keyboard.

mouse. Blow gently into the opening. Wipe the tracking ball and the rollers
in the opening with a cotton swab moistened with alcohol. Replace the
tracking ball and the retaining ring.

5 Troubleshooting Operational Problems

Use this chapter to identify and resolve some common basic system problems.

Getting Started

If your system is not functio ni ng properl y, fi rst do the fol lowing:

♦ Verify the system’s power state and ensure the system is properly connected to AC power.

See Chapter 1, “Setting Up the Hardware,” and Chapter 4, “Operating the System.”

♦ Ensure the data and power cables are properly connected to any external peripheral devices.
♦ Ensure the data and power cables are properly connected to all internal peripheral devices.

If you cannot resolve the problem or if the instructions in the following sections direct you to do
so, contact Intergraph Computer Systems for further help. See the Preface of this document for
information about contacting Intergraph Computer Systems. Refer to the documentation delivered
with various peripheral devices for troubleshooting help if there are problems these devices.

31

The following chapters in this document contain information and instructions that may be helpful
when carrying out troubleshooting procedures and attempting to apply solutions.

System Power

Fails to power on

Reason

System is not at full power (Power
LED lights amber).

System will not awaken from
"suspend" state.

Power cord is not connected. Verify the power cord is connected to the power

Power is not available at the AC
power outlet.

Internal power cables are not
connected.

Power cord is faulty. Replace power cord.

Solution

Press the Power button to attempt to apply full power.
The Power LED lights green when the system is at full
power.

Verify that Automatic Shutdown Utility (
installed. If not, turn system power off and then on again.
If so, use the Power Down the Computer option. See
Chapter 4 and Chapter 6.

receptacle.
Verify power is available at the AC power outlet. Test

the outlet with a known working device.
Open the base unit and ensure all power cables are

connected.

SHUTDOWN) is

32

System Boot

Does not boot from the expected boot device

Reason

Boot sequence is not correctly set. Change the boot sequence. See the System Board

Operating system is not on the system
drive.

Series of beeps and error messages display

Message

Refresh Failure Bad memory refresh circuitry on the system board.

Parity Error Parity error in the first 64 KB block of memory.

Base 64 KB Memory Error Memory failure in the first 64 KB. Remove and

Timer Not Operational Memory failure in the first 64 KB, or Timer 1 on

Processor Error The CPU on the system board generated an error.

8042 - Gate A20 Failure The BIOS cannot switch to protected mode. Call

Processor Exception Interrupt The CPU generated an exception interrupt. Call the

Display Memory Read/Write Error The sound controller is faulty. Call the Customer

ROM Checksum Error The ROM checksum value does not match the value

CMOS Shutdown Register Re ad/Write
Error

Cache Error/External Cache Bad The external cache is faulty. Call the Customer

Solution

Manual for information o n running BIOS Setup and
changing the boot sequence.

Reinstall the operating system.

Explanation and Solutio n

Remove and reinstall DIMM(s). If error persists,
replace the DIMM(s).

Remove and reinstall DIMM(s). If error persists,
replace DIMM(s).

reinstall the DIMM(s). If error persists, replace the
DIMM(s).

the system board is not functioning. Call the
Customer Response Center.

Call the Customer Response Center .

the Customer Response Center.

Customer Response Center.

Response Center.

encoded in the BIOS. Call the Customer Response
Center.

The shutdown regi st er for CMOS RAM failed. Call
the Customer Response Center.

Response Center.

Does not boot from drive A (floppy disk drive) or other expected boot device

33

Reason

Boot disk is corrupt or does not have the
correct boot utilities.

Boot sequence may be set to C, A, in which
case the machine will not boot from A if there
is an operating system on C.

Solution

Replace the bootable diskette with a known
working diskette.

Change the boot sequence. See the System
Board Manual for information o n running
BIOS Setup and changing the boot sequence.

BIOS is corrupted. Load a new BIOS to the system’s flash

memory. See the System Board Manual.

Floppy disk drive is not recognized

Reason

Solution

BIOS is not configured properly. Reconfigure the floppy disk drive parameters in BIOS Setup.

See the System Board Manual for information on running

BIOS Setup and changing the boot sequence.
Power cable is not connected. Open the base unit and ensure the power cable is connected.
Data cable is not connected. Open the base unit and ensure the data cable is connected.

System hard disk drive is not recognized

Reason

Solution

Power cable is not connected. Open the base unit and ensure the power cable is

connected.

Data cable is not connected. Open the base unit and ensure the data cable is

connected.

SCSI termination is enabled on the hard disk
drive you installed.

Some viruses cause the system to not
recognize hard disk drives.

Disable SCSI termination. See the documentation
delivered with the hard disk drive.

Run a virus scan program that checks the Master
Boot Record. Clear any viruses detected by the
program.

CD-ROM drive is not recognized

Reason

Solution

Power cable is not connected. Open the base unit and ensure the power cable is

connected.

Data cable is not connected. Open the base unit and ensure the data cable is

connected.

34

Total amount of memory does not display

Video

Reason

One or more memory modules are faulty. Identify faulty memory modules by swapping

Memory modules are not properly seated
in their sockets.

I/O Card parity error message displays

Reason

Faulty card is installed in the ISA slot. Remove the ISA card and then restart the system.

System is powered on, but screen remains blank

Reason

Monitor is not powered on. Turn on power to the monitor.
Power cord is not connected. Verify the power cord is connected to the power

Video cable is not properly connected. Verify the video cable is connected to the monitor

Graphics card is not properly seated in its
socket.

Selected resolution is not supported by the
monitor.

An improper video display driver is
installed.

Solution

modules until the faulty one is found.
Reseat memory modules in their sockets.

Solution

Solution

receptacle.

and to the system’s video out connector.
Open the base unit and reseat the graphics card.

Select a supported resolution. See the graphics card
documentation for more information.

Install a valid video display driver. See the graphics
card documentation for more information.

Audio

No sound can be heard

Reason

Speaker volume is low or off. Adjust speaker volume up.
Speaker cable is not properly connected. Verify speaker cables are connected to the

Volume is turned off in the software volume
control or mixer program.

Headphone s are plugged into the system. Unplug the headphones.

Solution

system’s line out port.
Open the software volume control or mixer

program and turn up the volume.

Network

Cannot connect to other systems on LAN

35

Reason

Ethernet cable is disconnected. Verify the Ethernet cable is connected. If the cable is

Networking software i s configured
incorrectly.

Cannot plot to network printer or plotter on LAN

Reason

Network cable is disconnected. Verify the network cable is connected.
Printer or plotter is not added to your system. Add the printer using the operating system tools,

Plot node does not re cognize your system. Notify your network administrator.

Peripheral Drive Errors

CD-ROM drive LED does not light when system power is on

Reason

Power cable or data cable is not connected. Open the base unit and ensure the power cable

Solution

proper ly connected, notify your network administrator.
Review the network settings in the operating system, and/or

notify your network administr ator.

Solution

and/or not ify your network administrato r.

Solution

and data cable are properly connected.

Floppy disk drive LED does not light when system power is on

Reason

Power cable or data cable is not connected. Open the base unit and ensure the power cable and

Miscellaneous Hardware

“Battery voltage low” message displays

Reason

Lithium battery voltage on the system board
is low.

Solution

data cable are properly connected.

Solution

Replace the lithium battery on the system board.

36

System loses BIOS configuration information

Reason

Lithium battery voltage on the system board is
low. The system also displays a "battery voltage

Solution

Replace the lithium battery on the system
board.

low" message during the system boot.

DMA bus timeout message displays

Reason

Solution

Failure in DMA bus logic has occurred. Call the Customer Response Center.

“Invalid configuration information for SLOT XX” message displays

Reason

System is not properly configured to recognize
the new ISA card.

Solution

Use BIOS Setup to reserve system resources
for the ISA card. See the System Board
Manual.

6 Reinstalling the Operating System

This chapter provides basic instructions for reinstalling the operating system and associated system
software on your system. Before you attempt to reinstall the system software, read and understand
the entire chapter.

Before You Begin

Before you attempt to reinstall the operating system, have the following items available:

♦ Information about your system that you recorded in Chapter 2, “Setting Up the Software”
♦ Microsoft’s operating system CD, Setup diskettes, and documentation
♦ Microsoft’s Service Pack CD (if provided)
♦ Your system’s driver CD, QFE diskette (if provided), and documentation (including Late-

Breaking News if provided)

37

♦ Software diskettes, software CDs, and documentation delivered with any expansion cards or

additional peripheral devices

Finding Driver Software

Your system’s driver CD contains driver software (or drivers) installed on the system before it
shipped from the factory. Use the driver CD as the initial source for most drivers when reinstalling
the operating system. (Exceptions include the network controller driver and the SCSI controller
driver, which you must install from diskette.)

If updated versions of any drivers have been installed since you received the system, you should
first reinstall the operating system using the default drivers from the driver CD. You can then
reinstall any updated drivers after ensuring the system is operating correctly.

If a driver you want to install is not available from the driver CD, it may be available from the
operating system CD. A driver from your system’s driver CD is usually more current than the
same driver from the operating system CD.

If expansion cards or peripheral devices have been installed since you received the system, you can
get drivers from diskettes or CDs provided with these devices. See the documentation provided
with these devices for installation instructions.

You can check Intergraph Computer Systems’ online services for the latest versions of your
system’s drivers. If a later version of a driver is available, you can download it and install it on
your system; keep it on diskette in case you need to reinstall it later. See the Preface of this

38

document for information on the online services, and see the README file delivered with a driver
for installation instructions.

Installing the Operating System

To install the operating system, follow the instructions in the operating system documentation. See
the following text for information you may need to complete operating system Setup.

Do the following during installation of the operating system:

♦ When prompted for the location of most drivers, put the system’s driver CD is in the system’s

CD-ROM drive, and then direct Setup to find the driver on the CD. You may have to select
the specific directory on the CD that contains the driver you want to install.

♦ When prompted for the location of the network controller driver and the SCSI controller

driver, put their driver diskettes in the system’s floppy disk drive, and then direct Setup to find
the driver on the diskette. You may have to select the specific directory on the diskette that
contains the driver you want to install.

♦ When prompted, create an Emergency Repair Disk.

Do the following after installation of the operating system:
♦ Install any drivers that were not installed during Setup (from the driver CD, from diskettes, or

from other software CDs). See the

README files delivered with these drivers for installation

instructions.

♦ Be sure to reinstall the Automatic Shutdown Utility from the driver CD. If you do not,

pressing the system’s Power button momentarily will put the system in a “suspend” state from
which it may not awaken. You will have to turn system power off and on to return to normal
operation.

♦ Perform any required installation and configuration tasks described in the Late-Breaking News

(if provided).

♦ Configure the system as described in Chapter 3, “Configuring the System.”
♦ If your system was running an operating system Service Pack, install thi s software after

installing drivers and other system software, and after installing application software products.

Do the following after you install Service Pack software:
♦ If you have QFE software for your system, or have downloaded an updated ve rsion of the

QFE software for your system, install the QFE software. QFE software, when require d, is
delivered on the system’s driver CD, and additional QFE software may be delivered on
diskette. See the

README file delivered with the QFE software for installation instructions.

♦ On a system with Pentium III processors, install Intel’s Streaming SIMD Extension Driver,

delivered on your system’s driver CD or as part of the latest Windows NT Service Pack
software. This driver increases system performance for drivers and applications designed to
take advantage of it. See the

README file delivered with the driver for more information.

See the Preface of this document for information on Intergraph Computer Systems’ online services.

Updating the Operating System

Microsoft Service Packs and Service Releases contain the latest improvements and system fixes for
Microsoft operating systems. Service Packs and Releases are created by Microsoft for post-release
support. You can obtain them from Microsoft’s online services free of charge.

CAUTION If a Service Pack is posted to Intergraph Computer Systems’ online services, it has

been certified for use as described in the announcement of its availability. If you
obtain a Service Pack from any other source, be aware that it may not be certified
against your hardware.

39

40

7 Gaining Access to System Components

This chapter describes how to gain access to major internal components so you can upgrade and
service your system.

WARNING This is a user-serviceable system. Service and upgrade tasks should be

performed by users who can follow instructions in a manual to service
equipment, and can do so without harm to themselves or damage to the
equipment.

Before You Begin

WARNING The system is always on when connected to AC power. Before opening the

system, disconnect the system’s power cord from its AC power outlet.

WARNING Internal components may be at high temperatures. Allow time for them to cool

before handling them.

41

WARNING Internal components can be damaged by static electricity. Use an antistatic

wrist strap connected to the bare metal of the system’s chassis to protect
against electrostatic discharge.

NOTE “Right side” and “left side” are as seen from the front of the system.

Avoiding Electrostatic Discharge

Sensitive components inside the base unit can be damaged by static electricity. To protect against
electrostatic discharge, take the following precautions:

♦ Disconnect the base unit from AC power before opening the base unit.
♦ Touch the bare metal of the base unit chassis before touching any internal components.
♦ Handle all printed circuit boards as little as possible and only by the edges. Do not touch any

gold contacts on a circuit board.

♦ Leave new parts in their protective packaging until you install them.
♦ Use a disposable or reusable antistatic wrist strap when servicing or upgrading the system.

Once you use a disposable wrist strap, you cannot use it again.

♦ Attach an antistatic wrist strap to any bare metal part of the base unit chassis. The metal

conductor in the elastic sleeve of a reusable antistatic strap must contact bare skin.

42

Removing and Replacing Side Panels

WARNING The system is always on when connected to AC power. Before opening the

system, disconnect the system’s power cord from its AC power outlet.

WARNING Replace both side panels before operating the system. This ensures proper

airflow for cooling and reduces electromagnetic interference (EMI) emissions.

NOTE You can gain access to most internal components by removing the left side panel.

Lock Clips

(2 each side)

Handhold

Left Side Panel

To remove a side panel:

1. Slide both lock clips on the side panel away from each other (

UNLOCK).

2. Grasp the handhold on the panel, and pull the panel back and away from the chassis.

To replace a side panel:

1. Ensure both lock clips on the side panel are in the

UNLOCK position.

2. Replace the panel onto the base unit, aligning the tabs on the inside of the panel with the

openings at the top and bottom of the chassis, and push the panel forward until it slides into
place against the faceplate.

3. Slide both lock clips toward each other (

LOCK).

Removing and Replacing the Faceplate

WARNING The system is always on when connected to AC power. Before removing the

faceplate, disconnect the system’s power cord from its AC power outlet.

WARNING Replace the faceplate before operating the system. This ensures proper airflow

for cooling.

Faceplate Tabs (4 each side)

43

To remove the faceplate:

1. Open the door and stow it in the base unit. You cannot remove the faceplate if the door is

closed. See Chapter 4, “Operating the System.”

2. Remove both side panels. See “Opening and Closing the Base Unit” in this chapter.

3. Gently pry and release each of the tabs connecting the faceplate to both sides of the chassis.

CAUTION Release the tabs with care. Do not apply more pressure than necessary.

4. Gently pull the faceplate away from the chassis.

44

To replace the faceplate:

1. Align the tabs on the faceplate with the tab notches and the power switch mounted to the

chassis.

2. Gently push the faceplate onto the chassis until all tabs engage.

CAUTION Engage the tabs with care. Do not apply more pressure than necessary.

System Components

The following figure shows the system’s major components.

CD-ROM Drive

Power Supply

Floppy Disk Drive

Rear Fan

(cooling duct removed)

Expansion Slots

System Board

Disk Drives

Front Fan

8 Upgrading the System

This chapter describes how to upgrade your system by adding or replacing system components.

WARNING This is a user-serviceable system. Service and upgrade tasks should be

performed by users who can follow instructions in a manual to service
equipment, and can do so without harm to themselves or damage to the
equipment.

Before You Begin

WARNING The system is always on when connected to AC power. Before opening the

system, disconnect the system’s power cord from its AC power outlet.

WARNING Internal components may be at high temperatures. Allow time for them to cool

before handling them.

WARNING Internal components can be damaged by static electricity. Use an antistatic

wrist strap connected to the bare metal of the system’s chassis to protect
against electrostatic discharge.

45

NOTE “Right side” and “left side” are as seen from the front of the system.

See Chapter 7, “Gaining Access to System Components,” for details on opening the system and
protecting against electrostatic discharge.

The procedures in this chapter assume you have already removed the left side panel from the
system.

Adding Expansion Cards

You can install Accelerated Graphics Port (AGP), Peripheral Component Interconnect (PCI), non­compliant PCI, Industry Standard Architecture (ISA), and Plug-n-Play (PnP) expansion cards in
the system. See below for a general description of these types of cards.

♦ AGP cards are graphics controllers that use the dedicated AGP interface for graphics

acceleration. AGP cards contain configurat i on registers that define resource information to
the system during startup. AGP cards do not require manual system configuration when
installing the card. The system’s BIOS detects the board’s presence during startup and reads
information from the board’s configuration registers to assign the necessary system resources.

46

♦ PCI cards contain configur ation register s that define resource information to the system during

startup. PCI cards do not require manual system configuration when installing the card. The

system’s BIOS detects the board’s presence during startup and reads information from the
board’s configuration registers to a ssign the necessary system resources.

♦ Non-compliant PCI cards do not contain configuration registers that allow the system to

automatically assign the necessary resources. These cards install in PCI slots, but you must
configure the system’s BIOS to assign system resources before installing the card.

♦ Non-PnP ISA cards do not contain registers that define the resource information to the system

during startup. Therefore, you must configure the system’s BIOS to define the card to the
system before installing the ISA card. This reserves system resources for the card.

♦ PnP cards are ISA cards that contain configuration registers like PCI cards. During startup,

the system’s BIOS automatically detects the installed card and assigns the necessary system
resources. Since a PnP card is ISA-based, you install it in an ISA slot.

NOTE Assign system resources for any non-PnP ISA card and any non-compliant PCI

cards before installation. See the “Assigning System Resources” section below.

Each installed PCI card must draw less than 25 watts of power. The total allowable maximum
wattage for PCI cards is 150 watts. The PCI slots are limited to 25 watts power dissipation per the
Peripheral Component Interconnect Specification 2.1.

Identifying Expansion Card Slots

The system board has seven expansion card slots, located at the lower-left corner of the system
board. Slot 7 is a shared slot; you can install a PCI card or an ISA card in this slot, but not both.

Note the following:

♦ Slot 1 is for AGP Pro expansion cards.
♦ Slots 2, 3, 4, and 7 are for 33 MHz (5 V or

Universal) PCI expansion cards.

♦ Slots 5 and 6 are for 66 MHz (3.3 V or

Universal) PCI expansion cards. These slots
can be used for 33 MHz PCI expansion cards
if needed.

♦ Slot 7 is a shared PCI/ISA slot. This slot can

hold either an ISA expansion card or a 33
MHz (5 V or Universal) PCI expansion card.

See the System Board Manual for detailed

information on the system board’s expansion slots.

Slot 1 - AGP
Slot 2 - PCI
Slot 3 - PCI
Slot 4 - PCI

Slot 5 - PCI
Slot 6 - PCI
Slot 7 - PCI (shared)

Slot 7 - ISA (shared)

Installing an Expansion Card

See the documentation that came with the card for details on installation, configuration, cable
connections, and operation.

Retaining Screw

(Typical)

Blanking Plate

(Typical)

Socket (Typical)

47

To install an expansion card:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Remove the blanking plate from an open slot on the back of the base unit. If there are no open

slots and you want to replace an existing expansion card, see Chapter 9, “Servicing System
Components” for instructions.

CAUTION Spare blanking plates are included with the system. Ensure that you cover an open

slot with a blanking plate to ensure proper airflow for cooling and to reduce
electromagnetic interference (EMI) emissions.

2. Slide the expansion card carefully into the card guides. Ensure that the connectors on the

board’s edge are aligned properly with the socket.

3. Push the card into the socket firmly and evenly until it is fully seated.

4. Secure the card to the card guide with a retaining screw (6-32 x 0.25 hex head).

5. Attach any required cables to internal or external connectors.

48

Assigning System Resources

Some expansion cards include a configuration diskette that you can use to reserve the system
resources required for the card. Other expansion cards do not include a diskette, but require that
you manually program the BIOS with the configuration information.

See the System Board Manual for details on using BIOS Setup to assign system resources and
configure the BIOS for expansion cards.

Disabling On-Board Controllers

You may need to disable the on-board audio, networking, or SCSI controllers to use an expansion
card for these functions. You can disable these on-board functions using the BIOS Setup program.

See the System Board Manual for details on using BIOS Setup to disable the on-board controllers.

Adding External SCSI Peripheral Devices

The system has a dual-channel low-voltage differential (LVD) SCSI controller integrated on the
system board. Depending on your system configuration, you can connect Ultra, Ultra2, or Ultra3
SCSI peripheral devices to the SCSI port on the back of the base unit. The port connects to

Channel A of the SCSI controller. See Chapter 1, “Setting Up the Hardware,” to locate the SCSI
port.

CAUTION On a server system, if you do not connect an external SCSI peripheral device to the

SCSI port, connect a terminator module to the port.

Choosing SCSI Cables

For each SCSI bus, the type of bus and the data clock speed of the fastest device on that bus
determines its maximum length. Knowing this, you can determine the maximum cable length you
can use to connect external SCSI devices to the system.

The following table provides a guide to maximum SCSI bus length. Note that bus width (for
example, Narrow versus Wide) does not affect the maximum bus length.

SCSI Bus

Ultra (8 bits, 20 MB/sec) 4.9 ft / 1.5 m 39.4 ft / 12 m 39.4 ft / 12 m
Wide Ultra (16 bits, 40 MB/sec) Not recommended Not specified 39.4 ft / 12 m

Single-Ended Bus Differential Bus LVD Bus

Ultra2 (16 bits, 80 MB/sec) Not recommended Not specified 39.4 ft / 12 m
Ultra3 (16 bits, 160 MB/sec) Not recommended Not specified 39.4 ft / 12 m

The total cable length on the system’s SCSI bus is the sum of the following:

♦ SCSI cable for the internal-access bays – 31 inches (0.7 meters).
♦ SCSI cable for the external SCSI port – 17 inches (0.4 meters)
♦ SCSI internal/external cable (replaces the external SCSI port cable) – 34 inches (0.8 meters)
♦ SCSI cable between the system and the first external device
♦ SCSI cables between additional external devices
♦ SCSI cable inside each device connected to the cable – typically 8 inches (0.2 meters) or less

To ensure data integrity and optimum performance, do the following:

♦ Use the shortest cables possible to connect SCSI devices to the system and to each other.
♦ Use high-quality SCSI cables to ensure adequate shielding (impedance of 110 to 135 ohms).

CAUTION When handling cables, flex them as little as possible. Ensure that cables do not

contact sharp metal surfaces or become excessively bent or twisted. In particular,
SCSI cables should not have any creased bends.

49

Choosing SCSI IDs

To determine the ID of each SCSI device on the system, restart the system. When the BIOS screen
displays, look for a list of SCSI devices and write down the ID for each device.

By default, some SCSI IDs are already used by system devices:

♦ The primary system disk drive uses SCSI ID 0
♦ The SCSI controller uses SCSI ID 7

See the vendor documentation for details on setting a device’s SCSI ID.

Terminating SCSI Devices

If the SCSI port is located below the rear fan (standard), the external SCSI bus is not terminated.
When you connect SCSI devices to the port, terminate the last device connected to the port.

If the SCSI port is located above the power supply (optional), the system shipped with a terminator
module connected to the port. Remove the terminator module to connect SCSI devices to the port.

50

When connecting devices to the SCSI port:
♦ Enable termination on the last external device on the SCSI cable chain. Use an active

terminator.

♦ Disable termination on all other external devices on the SCSI cable chain.

Connecting SCSI Devices

To connect external SCSI devices:

1. If the system is connected to AC power and operating, shut down the system and unplug the

system power cord from its AC power outlet.

2. If a terminator module is connected to the SCSI port on the system, remove it.

3. Connect one end of a SCSI cable to the SCSI port on the system.

4. Connect the other end of the SCSI cable to a SCSI peripheral device.

5. Connect a SCSI cable between SCSI ports on any additional SCSI peripheral devices.

6. Set the SCSI ID of each peripheral device to a unique

ID numbers already used by the system on that port or channel.

7. For each SCSI peripheral device connected to the port, if the device is:

− The last or only device on the SCSI chain, enable SCSI termination

− Not the last or only device on the SCSI chain, disable or remove SCSI termination

8. Ensure that the power switch on each peripheral device is in the off position; then connect the

power cord from each peripheral device to an AC power outlet.

9. Turn on power to all connected SCSI peripheral devices, and then start the system.

10. If necessary, install software drivers and configure the peripheral devices according to the

vendor’s instructions.

Changing SCSI Controller or Device Settings

You may need to use the SCSI Configuration Utility to configure the operation of SCSI peripheral
devices connected to the integrated SCSI controller. This utility enables you to configure SCSI
controller, perform a low-level format on a SCSI hard disk drive, select boot order, and verify
media.

You may need to change SCSI controller parameters for a device under the following conditions:

SCSI ID number. Do not use any SCSI

♦ If you are advised to do so by technical support or instructed to do so by the vendor

documentation supplied with the SCSI device.

♦ If the SCSI device does not negotiate properly with the controller.

♦ If you exceed the recommended total cable length for connecting SCSI devices to the system.
♦ If you connect non-Ultra SCSI external devices to the system.

For information on using the SCSI Configuration Utility, see Chapter 3, “Configuring the System.”

Adding Internal Peripheral Devices

A CD-ROM drive, a floppy disk drive, and the primary system disk drive are installed in bays at
the front of the base unit chassis. You can add EIDE and SCSI devices to the front-access bays,
and SCSI disk drives to the internal-access bays.

A total of four front-access device bays are available in the front-access device cage. The
CD-ROM drive and the floppy disk drive occupy two of these bays. A total of three internal­access device bays are available in the internal-access device cage. The primary system disk drive
occupies one of these bays.

The following table describes the devices in the peripheral device bays:

51

Location

Bay 1 (top) External CD-ROM drive 5.25 in x 1.6 in EIDE (Master)
Bay 2 External EIDE/SCSI device 5.25 in x 1.6 in EIDE (Either)
Bay 3 External EIDE/SCSI device 5.25 in x 1.6 in EIDE (Either)
Bay 4 External Floppy disk drive 3.5 in x 1.0 in N/A
Bay 5 * Inte rnal Disk drive 3. 5 in x 1.0 in * SCSI
Bay 6 * Inte rnal Disk drive 3. 5 in x 1.0 in * SCSI
Bay 7 (bottom) * Internal System disk drive 3.5 in x 1.0 in * SCSI

* Two 3.5-inch x 1.6-inch devices can be installed in bays 5, 6, and 7

The EIDE controller on the system board manages internal EIDE peripheral devices. Two EIDE
devices can connect to each of the primary and secondary EIDE channels. The CD-ROM drive
connects to the primary EIDE channel as a master device. The cable for the CD-ROM drive can
connect to a second (slave) device in one of the front-access device bays. A second cable
delivered with the system is available to connect two front-access EIDE devices to the secondary
EIDE channel.

A dual-channel low-voltage differential (LVD) SCSI controller on the system board manages
internal and external SCSI peripheral devices. SCSI disk drives in the internal-access bays connect
to SCSI Channel B. The cable to the SCSI port connects to SCSI Channel A. On some systems,
the cable to the SCSI port may also connect to SCSI peripheral devices in the front-access bays
(with an optional internal/external cable).

Access Device Device Size Bus

See the following figure to locate the peripheral device bays.

52

Bay 1

Bay 2

Bay 3

Bay 4

Bay 5

Bay 6

Bay 7

For more information:

♦ On how to replace or add an internal peripheral device, see Chapter 9, “Servicing the System.”
♦ On internal cabling for peripheral devices, see Chapter 10, "System Hardware and

Specifications."

♦ On SCSI IDs, termination, buses, and the SCSI controller, see “Adding External SCSI

Peripheral Devices” in this chapter.

♦ On device power and data connections to the system board, see the System Board Manual.

Have the vendor’s documentation available to follow instructions for setting the SCSI ID, enabling
or disabling termination, installing device drivers when required, and configuring other drive
attributes.

If you are installing a internal peripheral device that connects to an expansion card, see the
vendor’s documentation for installing the expansion card and required cables. See “Adding
Expansion Cards” for details.

Adding Memory

You can add system memory by installing or replacing dual inline memory modules (DIMMs) in
the system board’s DIMM sockets. For more information:

♦ On how to add or replace a DIMM, see Chapter 9, “Servicing System Components.”
♦ On DIMMs, DIMM socket locations, and system memory configurations, see the System

Board Manual.

Upgrading Processors

You can upgrade a single-processor system by installing another processor. As higher-speed
processors become available, you can upgrade one- or two-processor systems by replacing the
existing processors with faster processors. For more information:

♦ On how to add or replace a processor, see Chapter 9, “Servicing System Components.”
♦ On processors and processor socket locations, see the System Board Manual.

53

54

9 Servicing the System

This chapter describes how to replace the major components of your system.

WARNING This is a user-serviceable system. Service and upgrade tasks should be

performed by users who can follow instructions in a manual to service
equipment, and can do so without harm to themselves or damage to the
equipment.

Before You Begin

WARNING The system is always on when connected to AC power. Before opening the

system, disconnect the system’s power cord from its AC power outlet.

WARNING Internal components may be at high temperatures. Allow time for them to cool

before handling them.

WARNING Internal components can be damaged by static electricity. Use an antistatic

wrist strap connected to the bare metal of the system’s chassis to protect
against electrostatic discharge.

55

NOTE “Right side” and “left side” are as seen from the front of the system.

See Chapter 7, “Gaining Access to System Components,” for details on opening the system and
protecting against electrostatic discharge.

The procedures in this chapter assume you have already removed the left side panel from the
system.

56

Floppy Disk Drive

The floppy disk drive occupies the lowest front-access device bay.

Floppy Disk Drive

Power and Data
Cables

Device Screws
(both sides)

To replace the floppy disk drive:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Disconnect the power and data cables from the drive.

2. Remove and retain the screws securing the floppy disk drive to its bay (left side only).

3. Slide the drive out the front of the base unit chassis.

4. Slide the new drive into the base unit chassis from the front.

5. Connect the data and power cables to the new drive.

6. Secure the new drive to its bay with the screws removed previously.

Front-Access Peripheral Device

Three 5.25-inch x 1.6-inch peripheral devices may be installed in front-access device bays.
Peripheral devices in these bays are accessible from the front of the system. The CD-ROM drive
occupies the topmost front-access device bay. Other front-access devices can include Zip or Jaz
drives, tape drives, and CD-Recorder (CD-R) drives.

57

CD-ROM Drive

Power and Data
Cables

Bays for Other
Front-Access
Devices

To add or replace a front-access peripheral device:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

WARNING The CD-ROM drive contains a laser and is classified as a Class 1 Laser

Product. To prevent direct exposure to the laser beam and to avoid hazardous
radiation exposure, do not try to open the CD-ROM drive enclosure. Return the
drive to the manufacturer for repair.

1. Remove the faceplate. See Chapter 7, “Gaining Access to System Components.”

2. If adding a front-access device, remove the plastic blank from the faceplate and the metal

blank from the base unit chassis that cover the opening for the device.

3. If replacing a front-access device, disconnect the power and data cables from the device.

58

(

)

Release Tab

(both sides; push in)

Drive Rail

both sides

4. If replacing a front access device, push in the tabs on either side of the device and pull the

device out the front of the chassis.

5. Remove the drive rails from the old device and secure them to the new device.

6. Slide the new device into the base unit chassis until the tabs on the drive rails engage.

7. Connect the data and power cables to the new device.

WARNING For continued protection against fire and energy hazards, connect devices in

the front-access device bays only to SCSI Channel B.

8. Replace the faceplate.

Internal-Access Peripheral Device

WARNING Mishandling a removed disk drive can cause the heads to crash! Subsequent

failures may not be noticeable for three to six months. Handle disk drives
carefully to avoid damage.

Three 3.5-inch x 1.0-inch peripheral devices, or two 3.5-inch x 1.6-inch peripheral devices, may be
installed in the internal-access device bays. These bays are located in a removable cage beneath
the front-access device bays, immediately under the floppy disk drive. Peripheral devices in these
bays are not accessible from the front of the system. Such devices are usually SCSI disk drives,

including the system’s primary disk drive.

Device Cage Screw

Release Lever
(push in)

Device Screws
(both sides)

Power and Data
Cables

59

To add or replace an internal-access peripheral device:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Disconnect the power and data cables from all of the devices in the internal-access device

cage. Note which cables connect to each device.

2. Remove and retain the screw securing the cage to the base unit chassis.

3. Push the release lever and slide the cage back, down, and out of the base unit chassis.

4. If replacing an internal-access device, remove and retain the screws securing the device to the

cage, and remove it from the cage.

5. Place the new device in the cage and secure it with the screws removed previously.

6. Align the tabs on the top of the internal-access device cage with the openings in the bottom of

the front-access device cage. Then push the release lever, and slide the cage up and forward
into the base unit chassis until the release lever engages.

7. Secure the cage to the base unit chassis with the screw removed previously.

8. Connect the power and data cables to all of the devices in the cage.

WARNING For continued protection against fire and energy hazards, connect devices in

the internal-access device bays only to SCSI Channel B.

60

Expansion Card

The system board contains sockets in which expansion cards (such as the graphics controller card)

are installed. See Chapter 8, “Upgrading the System,” and the System Board Manual for more
information on expansion cards and their sockets.

To avoid damaging an expansion card and voiding its warranty, take the following precautions:

♦ Handle the expansion card only by the edges. Do not touch the metallic finger contacts.
♦ Do not bend, twist, drop, or otherwise handle the expansion card carelessly.
♦ Do not expose the expansion card to moisture or extreme temperatures.
♦ Do not remove the expansion card from its antistatic package until you are ready to install it.

Retaining Screw

(Typical)

Expansion Card

(Typical)

Slot Connector

(Typical)

To replace an expansion card:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Disconnect any external and internal cables from the expansion card.

2. Remove and retain the retaining screw that secures the card to the card guide.

3. Pull the card straight out of its socket, and place the card on an antistatic surface.

4. Remove the new card from its antistatic package and slide it into the socket from which you

removed the old card. Push the new card into the socket until it is firmly seated.

5. Secure the new card to the card guide with the retaining screw (6-32 x 0.25 hex head)

removed previously.

6. Connect any internal and external cables to the new card.

Memory Module

The system board contains sockets for eight dual inline memory modules (DIMMs).

♦ Do not touch the metallic finger contacts.
♦ Do not bend, twist, drop, or otherwise handle the DIMM carelessly.
♦ Do not expose the DIMM to moisture or extreme temperatures.
♦ Do not remove the DIMM from its antistatic package until you are ready to install it.

61

DIMM

Release Tab

Notch

DIMM socket

To replace a DIMM:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. If replacing a DIMM, press the DIMM socket release tabs outward, away from each other;

then grasp the top edge of the DIMM and pull it out of the socket.

2. Remove the new DIMM from its antistatic package. Verify the DIMM has gold-plated fingers

that match the gold-plated socket contacts, and the slot keys on the DIMM match the slot keys
in the DIMM socket.

3. Orient the DIMM so that the notches match the keys in the socket.

4. Push gently straight down until the release tabs snap into place.

5. Restart the system for the BIOS to detect the new memory.

62

Processor Bus Terminator

For more information on DIMMs, DIMM sockets, and system memory configurations, see the
System Board Manual.

Processor Bus Terminator

On a system with only one processor, a processor bus terminator occupies the other processor slot
on the system board. This module ensures proper termination for the processor bus; without it, the
system will not function. When you add a second processor, you must remove this module and
replace it with the new processor.

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

To remove the processor bus terminator:

Carefully pull the terminator card out of the processor slot.

Processor Module

The system board contains sockets for two processor modules. Each processor module is secured
to the system board with retention clips.

To replace a processor module:

WARNING The system is always on when connected to AC power and the power supplies

are switched on. Before opening the system, switch off both power supplies.

1. Pull the locking tabs on the retention clips outward, and slide the processor module out of the

retention clips and its slot.

2. Remove the new processor from its antistatic package, and align the processor module over

the retention clips and the slot. The processor module is keyed and fits only one way.

3. Press the processor module down until it seats in the slot and the locking tabs on the retention

clips click into place.

For more information on processors and processor socket locations, see the System Board Manual.

63

Power Supply

WARNING There are no user-serviceable parts in the power supply. Return the power

supply to the manufacturer for repair.

The power supply is located in the upper section of, and is secured to the back of, the base unit

chassis. See Chapter 10, “System Hardware and Specifications,” for technical information on the
power supply.

AC Power Receptacle

AC Voltage Selection Switch

Power Supply Screws

(Circled)

64

Power Supply

Power Supply Cables

Power Supply Shelf

To replace the power supply:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Disconnect the AC power cord from the AC power receptacle at the back of the base unit

chassis.

2. Disconnect all power cables from all internal peripheral devices and the system board. Note

the locations to which the power cables are connected:

Cable

Connects to

P1 and P2 ATX power connectors on the system board
P3 through P8 CD-ROM drive, disk drives, and other peripheral devic es
P9 Floppy disk drive

3. Remove and retain the screws securing the power supply to the back of the base unit chassis.

CAUTION Support the power supply as you remove the screws. Do not let the power supply fall

or damage to equipment may result.

4. Remove the power supply from its shelf and the base unit chassis.

5. Place the new power supply on its shelf in the base unit chassis and secure it with the screws

removed previously.

6. Make sure the AC voltage selection switch on the power supply (on the back of the base unit)

is set to the proper line voltage for your location.

− If your location uses 90 to 135 volts, the number 115 must be visible.

− If your location uses 180 to 264 volts, the number 230 must be visible.

WARNING If you do not set the AC voltage selection switch on the power supply correctly,

equipment damage may occur when you connect the system to AC power.

7. Reconnect the power cables to the system board and internal devices.

8. Reconnect the AC power cable to the AC power receptacle at the back of the base unit chassis.

Cooling Fans

Two internal fans ensure proper airflow to cool system components in the base unit. One fan is
installed in a housing at the front of the base unit chassis. Another fan is secured to the rear of the

base unit chassis, and has a cooling duct to direct the airflow over the system’s processors.

CAUTION Arrows on each fan indicate airflow direction and rotation. Install each fan with the

airflow arrow pointing into the chassis.

65

Fan Release

Fan Assembly

Fan Cable
Connector

66

(

)

To replace the front fan:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Disconnect the fan’s power cable from its power supply connector.

2. Disengage the release on top of the fan assembly in the expansion card guide, and gently pull

the fan assembly out of its housing.

3. Feed the power cable for t he new fan into the front fan housing and through the lowest

opening in the card guide assembly.

4. Align the new fan assembly with the opening in it s housing, and gently push the fan assembly

into its housing until the release on top of the fan assembly engages.

5. Connect the new fan’s power cable to its power supply connector.

Rear Fan Screws

Circled

To replace the rear fan:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Remove the cooling duct to gain access to the rear fan. Pop the duct out of its catches on the

rear fan housi ng.

2. Disconnect the fan’s power cable from its power supply connector.

3. Remove and retain the screws securing the fan to the back of the base unit chassis.

CAUTION Support the fan as you remove the screws. Do not let the fan fall onto any installed

expansion cards.

4. Note the airflow direction of the new fan (into the chassis) and the position the fan correctly

on the chassis.

5. Replace the screws removed previously to secure the fan to the chassis.

6. Connect the fan’s power cable to its power supply connector.

7. Replace the cooling duct. Pop the duct into its catches on the rear fan housing.

System Board

See previous procedures in this chapter
when necessary. See the System Board
Manual for connector and socket locations.

To remove the existing system board:

WARNING The system is always on

when connected to AC
power. Before performing
this task, disconnect the

system’s power cord from
its AC power outlet.

67

1. Remove the top cover. See Chapter 7,

“Gaining Access to System
Components.”

2. Note where all cables are connected to

the system board, and then disconnect them from the system board.

3. Note where expansion cards are installed, and then remove them, placing them on an antistatic

surface.

4. Remove the DIMMs, the processor modules, and the processor bus terminator (if installed),

and place them on an antistatic surface.

5. Remove the nuts from the processor retention clips, and then remove the clips from the system

board.

6. Remove the 13 screws from the system board.

7. Lift the system board out of the base unit and place it on an antistatic surface.

To install a new sy stem board:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Connect the power switch/LED cable to connector J24 before installing the new system board.

68

2. Place the new system board into the base unit front edge first, and then lower the back edge

into the base unit. Slide the system board toward the back of the base unit until all mounting
holes are aligned with their standoffs.

3. Secure the new system board to the base unit using the 13 screws removed previously.

4. Secure the processor retention clips to the system board with the nuts removed previously.

5. Replace the DIMMs, the processors, and the processor bus terminator (if needed) in the

appropriate sockets.

6. Replace the expansion cards in the appropriate expansion card sockets.

7. Reconnect the remaining cables to the system board.

8. Replace the top cover. See Chapter 7, “Gaining Access to System Components.”

CMOS/Clock Lithium Battery

The CMOS/clock lithium battery is
located at the bottom of the system
board, next to the lowest expansion
card slots. The battery may be
hidden under installed expa nsi on
cards.

If you must replace the battery, the
system will lose its operating
parameters stored in CMOS memory.
As a result, the system BIOS
parameter settings are lost. After you
replace the battery, you must reset
the date and time and reconfigure the BIOS.

See the System Board Manual for detailed information on replacing the battery and on using BIOS
Setup to configure the BIOS.

Battery

Chassis Intrusion Alarm Switch

The chassis intrusion alarm switch is mounted to the bottom panel of the base unit chassis near the
front card guide. See the System Board Manual for connector and socket locations.

69

Chassis Intrusion
Alarm Switch

Switch Tab

To replace the chassis intrusion alarm switch:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Disconnect the alarm switch cable from its connector on the system board.

2. Remove and retain the screws that secure the switch to the base unit chassis, and remove the

switch and its cable from the chassis.

3. Align the new switch with the chassis mounting holes and secure it to the chassis with the

screws removed previously. Make sure the switch tab faces the back of the base unit.

4. Connect the alarm switch cable to its connector on the system board.

70

Power Switch, System LEDs, and Light Pipe

The power switch and system LEDs are mounted to the front of the base unit chassis. A light pipe
secured to the faceplate guides the light from the LEDs to openings on the faceplate. See the
System Board Manual for power switch and LED connector locations and details.

Power Switch

LEDs

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Remove the faceplate. See Chapter 7, “Gaining Access to System Components.”

2. Remove the internal-access device cage. See “Internal-Access Peripheral Device” in this

chapter.

3. Disconnect the power switch/system LED cable from its connector on the system board.

4. Remove and retain the screw that secures the power switch to the base unit chassis.

5. Turn the power switch until its key matches the keyhole in the chassis, and then pull the power

switch into the chassis.

6. For each system LED, gently spread the tabs holding it to the chassis, and pull the LED into

the chassis.

7. Remove the power switch, system LEDs, and cable from the chassis.

71

To replace the power switch and system LEDs:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. From inside the chassis, gently push each LED into the tabs that hold it to the chassis until it

clicks into place. Ensure the green LED is on the bottom.

2. From inside the chassis, turn the power switch until its key matches the keyhole in the chassis,

and then push the power switch into the hole.

3. Turn the power switch until the screw hole in the switch matches the keyhole in the chassis,

and then secure the switch to the chassis with the screw removed previously.

4. Connect the power switch/system LED cable to its connector on the system board.

5. Replace the internal-access device cage.

6. Replace the faceplate.

Light Pipe

To replace the light pipe:

WARNING The system is always on when connected to AC power. Before performing this

task, disconnect the system’s power cord from its AC power outlet.

1. Remove the faceplate. See Chapter 7, “Gaining Access to System Components.”

2. Remove and retain the screw securing the light pipe to its mount on the back of the faceplate.

3. Remove the light pipe.

4. Secure the new light pipe to the mount on the back of the faceplate with the screw removed

previously.

5. Replace the faceplate.

72

10 System Hardware and Specifications

This chapter contains information about hardware and specifications for your system.

This chapter does not contain detailed information on the system board. See the System Board
Manual delivered with your system for detailed information on the system board and its
components, BIOS, memory, slots and sockets, jumpers and connectors, and ports.

Functional Diagram

The following diagram shows the power and data signals of the base unit components.

73

Power
Data

Power and Data

Graphics

Controller

Ethernet Por t

Parallel Po rt

Serial Ports

AC In

Power Supply

System Boar d

Fans

Floppy Disk Drive

CD-ROM Drive

Disk Drives

Keyboard

USB Ports

MIDI/Game

Port

SCSI Port

Mouse

Mic and Speaker

Ports

74

Internal Peripheral Cabling

The following sections show EIDE and SCSI cable routings and connections to internal peripheral
devices, and depicts standard and optional cables used in the system. For detailed information and
location of bus connectors on the system board, see the System Board Manual.

CAUTION When handling cables, flex them as little as possible. Ensure that cables do not

contact sharp metal surfaces or become excessively bent or twisted. In particular,
SCSI cables should not have any creased bends.

EIDE Cabling

The installed EIDE cable connects the primary EIDE channel to the CD-ROM drive and to another
front-access peripheral device. Another EIDE cable, which can connect the secondary EIDE
channel to two front-access peripheral devices, is provided with the system but is not installed.

CD-ROM drive

Installed cable connects primary
EIDE channel to CD-ROM drive and
to one front-access EIDE device

Additional cable (provided but not
installed) connects secondary
EIDE channel to two front-access
EIDE devices

SCSI Cabling

SCSI cabling in the system is as follows:
♦ A SCSI cable connects Channel A of the on-board SCSI controller to the external port on the

back of the base unit and, in some systems, to front-access SCSI devices. Either the external­only or the internal/external cable is used, but not both.

WARNING For continued protection against fire and energy hazards, do not connect an

♦ A cable connects Channel B of the on-board SCSI controller to up to three SCSI disk drives.

75

external SCSI port to SCSI Channel B. Connect an external SCSI port only to
SCSI Channel A.

Internal/external cable connects
SCSI Channel A to two front-access
SCSI devices and to port above
power supply; port is terminated
with an external terminator module

Cable connects SCSI Channel B to
three SCSI disk drives

External-only cable connects SCSI
Channel A to port below rear fan;
port is not terminated

External SCSI port location on back
of base unit is based on which SCSI
cable is used

76

Floppy Disk Drive Cable

1

2

Connector Connects To

1 Floppy disk drive controller on system board
2 Floppy disk drive

EIDE Device Cables (Installed and Optional)

1 32

Connector Connects To

1 EIDE connector on system board
2EIDE device
3 EIDE CD-ROM drive (installed cable) or EIDE device (optional cable)

Internal-Access Device SCSI Cable

1 32

4

Connector Connects To

1 SCSI Channel B connector on system board
2 SCSI device in internal-access device cage
3 SCSI device in internal-access device cage
4 SCSI device in internal-access device cage

External SCSI Port Cable

This cable is not used on systems that use the internal/external SCSI cable.

1 2

Connector Connects To

1 SCSI Channel A connector on system board
2 SCSI port on back of base unit

Internal/External SCSI Cable

When used on some systems, this cable replaces the external SCSI port cable.

77

1 32

4

Connector Connects To

1 SCSI Channel A connector on system board
2 SCSI device in front-access device cage
3 SCSI device in front-access device cage
4 SCSI port on back of base unit

Power Supply and Cables

Different power supplies are used in the different system configurations. The power supply in each

system is field replaceable. See Chapter 9, “Servicing System Components,” for details on
replacing the power supply.

300 Watt Power Supply

The 300 Watt power supply has a manual switch for selecting either 115 VAC (90-132 VAC)
range or 230 VAC (180-264 VAC) range for domestic or international locations. The input
frequency is 47-63 Hz, single phase. Input current is 7 amps maximum for the 115 VAC range and

3.5 amps for the 230 VAC range. The power supply has a typical efficiency of 70 percent at
maximum output load. The power supply is enclosed in a case that includes a fan for additional
airflow.

78

The 300 Watt power supply has the following DC output specifications.

Outputs →

1 2 3 4 5 6

Nominal Output Voltages (VDC) +5.0

2

+3.3

2

+12.0 -12.0 -5.0 +5.0

1

Maximum Current Rating (ADC) 30 22 10 0.8 0.5 1

1. Standby +5.0 VDC output voltage is always on.

2. Maximum +5.0 V and +3.3 V combined power is 180W.

The power supply has two power cables, P1 and P2, that connect to ATX power connectors on the
system board.

The power sup ply has six peripheral device power cables (P3 throughP8 ) and one floppy disk
drive power cable (P9). These cables connect in daisy-chains to the power supply and to each
other as follows:

Power supply → P3 → P4 → P5
Power supply → P6 → P7 → P8 → P9

P1 Connector Pinout

Pin

Signal Pin Signal Pin Signal Pin Signal

1 +3.3V 6 +5.0 V 11 +3.3 V * 16 Ground
2 +3.3V 7 Ground 12 -12.0 V 17 Ground
3 Ground 8 P ower Good 13 Ground 18 -5.0 V
4 +5.0V 9 5.0 V Standby 14 Remote On 19 +5.0 V
5 Ground 10 +12.0 V 15 Ground 20 +5.0 V

* + Sense

P2 Connector Pinout

Pin

Signal Pin Signal Pin Signal Pin Signal

1 +3.3V 6 NC 11 +3.3 V 16 NC
2 +3.3 V 7 Ground 12 NC 17 Ground
3Ground 8NC 13NC 18NC
4 NC 9 NC 14 NC 19 NC
5 NC 10 +12.0 V 15 NC 20 +5.0 V

P3 through P8 Connector Pinout

Pin

Signal Pin Signal

1 +5.0 V 3 Ground
2 Ground 4 +12.0 V

P9 Connector Pinout

79

Pin

Signal Pin Signal

1 +12.0 V 3 Ground
2Ground 4+5.0 V

400 Watt Power Supply

The 400 Watt power supply has a manual switch for selecting either 115 VAC (90-132 VAC)
range or 230 VAC (180-264 VAC) range for domestic or international locations. The input
frequency is 47-63 Hz, single phase. Input current is 8 amps maximum for the 115 VAC range and
4 amps for the 230 VAC range. The power supply has a minimum efficiency of 70 percent at
maximum output load. The power supply is enclosed in a case that includes a fan for additional
airflow through the system.

The power supply has the following DC output specifications.

Outputs →

Nominal Output Voltages (VDC) +5.0
Maximum Current Rating (ADC) 40 40 15 0.5 0.5 1.5

1. Standby +5.0 VDC output voltage is always on.

2. Maximum +5.0 V and +3.3 V combined power is 300W.

1 2 3 4 5 6

2

+3.3

2

+12.0 -12.0 -5.0 +5.0

1

The power supply has two power cables, P1 and P2, that connect to ATX power connectors on the
system board.

The power supply has six peripheral device power cables (P3, P4, P5, P6, P7, and P8) and one
floppy disk drive power cable (P9). These cables connect in daisy-chains to the power supply and
to each other as follows:

Power supply → P3 → P4
Power Supply → P5 → P6
Power supply → P7 → P8 → P9

P1 Connector Pinout

Pin

Signal Pin Signal Pin Signal Pin Signal

1 +3.3V 6 +5.0 V 11 +3.3 V * 16 Ground
2 +3.3V 7 Ground 12 -12.0 V 17 Ground
3 Ground 8 Power Good 13 Ground 18 -5.0 V
4 +5.0 V * 9 5.0 V Standby 14 Remote On 19 +5.0 V
5 Ground 10 +12.0 V 15 Ground 20 +5.0 V

* + Sense

80

P2 Connector Pinout

Pin

1 +3.3V 6 NC 11 +3.3 V 16 NC
2 +3.3 V 7 Ground 12 NC 17 Ground
3Ground 8NC 13NC 18NC
4 NC 9 NC 14 NC 19 NC
5 NC 10 +12.0 V 15 NC 20 +5.0 V

P3 through P8 Connector Pinout

Pin

1 +5.0 V 3 Ground
2 Ground 4 +12.0 V

P9 Connector Pinout

Pin

1 +12.0 V 3 Ground
2Ground 4+5.0 V

Signal Pin Signal Pin Signal Pin Signal

Signal Pin Signal

Signal Pin Signal

Cooling Fans

The system has two 92-mm 12 V DC cooling fans that are controlled by circuitry on the system
board. The front fan is mounted in a housing at the bottom front of the base unit chassis. The rear

fan is mounted to the upper back of the base unit chassis under the system’s power supply. Both
fans bring cool air into the base unit to force out warm air.

The chassis fans are field replaceable. See Chapter 9, “Servicing System Components,” for details
on replacing the chassis fans.

CAUTION To maintain proper airflow to cool system components, make sure you install a new

fan with the airflow arrow pointing into the chassis.

The power supply contains its own cooling fan. The power supply fan is not field replaceable. If
the power supply fan requires replacement, you must replace the power supply. See Chapter 9,
“Servicing System Components,” for details on replacing the power supply.

Hardware Monitoring and Power Management

The system features advanced hardware monitoring and power management capabilities. These
features help save energy, prolong system life, and provide for functionality such as remote system
wakeup.

When used with Hardware Monitor software, these features enable you to keep track of such things
as system voltages, component and chassis temperatures, and fan presence and operation. For
more information on the items that can be monitored on your system, see the System Board
Manual and Hardware Monitor Help.

System Configuration Summary

Feature Description

Processors One or two Intel SC242 (Slot 1)
Processor Bus 133 MHz or 100 MHz, 64 bits
Memory Modules Dual inline memory modules (DIMMs)
Memory Style 168-pin DIMMs, 10 ns, 3.3V, registered/buffered, 72-bit (ECC)
Memory Type Synchronous Dynamic Random Access Memory (SDRAM)
Memory Bus 133 MHz or 100 MHz, 128 bits
Memory Size 256 MB minimum, 8 GB maximum
Memory Expansion 256 MB, 512 MB, or 1,024 MB increments
Graphics Varies by system; AGP or PCI card
Audio Creative ES1373 AudioPCI controller, on system board
SCSI Integrated LSI dual-channel LVD SCSI controller for internal and external

SCSI devices, on system board

Network Intel 82559 10/100 Mbps, PCI bus-mastering, ACPI and PC97 compliant

Ethernet adapter, with Wake-On-LAN support, on system board
Disk Drives LVD Ultra3 SCSI
CD-ROM drive 40X or higher EIDE ATAPI-compatible
Keyboard Windows 95/98 compatible PS/2
Mouse Logitech wheel mouse
Expansion Slo ts One full-length AGP Pro, six full-le ngth PCI, one full -l ength ISA (shared

with a PCI slot); PCI slots Revision 2.2, two fast-and wide

(66 MHz, 64 bits. 3.3 V/Universal) and four wide (33 MHz, 64 bits,

5 V/Universal)

81

82

Feature Description

Peripheral Device
Bays

I/O Ports One PS/2 mouse and one PS/2 keyboard – 6-pin mini-DIN

Power Supply 300 Watts or 400 Watts (varies by system), manual-ranging

System Board

See the System Board Manual for more detailed information about the system board and its
components.

Component

One 5.25-inch x 1.6-inch front-access for CD-ROM disk drive

One 3.5-inch x 1.6-inch front-access for floppy disk drive

Two 5.25-inch x 1.6-inch front-access for EIDE/SCSI non-disk devices

Three 3.5-inch x 1.0-inch internal-access bays for SCSI disk drives (can be

used as two 3.5-inch x 1.6-inch bays)

One parallel (LPT) – EPP/ECP, 25-pin Centronics-compatible DB25

Two serial (COM) – 9-pin 16550-compatible DB9

Two Universal Serial Bus (USB) – 12 MB/sec

One SCSI – Ultra3

Video – SVGA; others vary by controller

Audio – Microphone, line in, line out, MIDI/game

Network – Ethernet

Description

System BIOS Phoenix
Processors Intel SC242 processor modules
System Chipset ServerWorks ServerSet III WS
Combo Controller SMC FDC37B787
SCSI Controller LSI 53C1010
Audio Controller Creative ES1373 AudioPCI
Network Controller Intel 82559

System Specifications

Item Specifications

Dimensions 16.7 in high x 10.5 in wide x 25.1 in deep

Weight 55 lb (25 kg) fully configured
AC line voltage (US) 90 – 132 VAC, 47 – 63 Hz, 1 phase, 15A/125 V receptacle

AC line voltage (International) 180 – 264 VAC, 47 – 63 Hz, 1 phase, 15A/250 V receptacle
Power consumption 285 W; 3.4 A at 120 VAC maximum configuration
Recommended room temperature
Recommended room humidity 20% to 80% (non-condensing); optimum 50%
Heat dissipation 973 BTU/hr

83

(42.4 cm high x 26.7 cm wide x 63.8 cm deep)

50° to 90° F (10° to 32° C); optimum 70° F (21° C)

84

Returned Goods Authorization (RGA) Form

Date Returned Base Serial No.
RGA No.
From Customer Name

Customer Contact Phone
Mail Address

Reason for Return

(From Intergraph Customer Response Center)

NOTE All returned equipment MUST be shipped in original Intergraph packaging to obtain warranty

service.

WARNING Back up disk drives before returning equipment. Intergraph is not responsible for data

lost in shipping or repair process.

Warranty Procedure

Some malfunctioning equipment cannot be repaired in the field, and you must return it to Intergraph for
repair. Follow these steps to obtain a Returned Goods Authorization (RGA) log number and return the
malfunctioning equipment.

1. Determine the serial number of the system. The serial number is located on the white bar code

identification label on the back of the base unit.

2. Call the Intergraph Customer Response Center at 1-800-633-7248, and identify your call to the

operator as a Warranty Call. After giving the operator the serial number of the system, you will be
assigned a RGA log number.

3. Complete the RGA Form on the previous page, entering the RGA log number obtained from the

Customer Response Center. Ensure that the address in the From section is the location to which you
want the equipment to be returned.

4. Place the RGA form in the box containing the equipment. This form must accompany returned

equipment.

5. Secure a Repair Depot address label from the next page to the box containing the equipment.

6. Ship the box containing the equipment to Intergraph.

When the service activity has been completed by Intergraph, the repaired or replaced equipment will be
shipped to the address listed on the RGA Form.

NOTE Parts damaged during shipping and parts not covered by the warranty are liable for repair

charges.

TO Repair Depot RGA No. ________________________

Intergraph Corporation
9805 Kellner Road
Huntsville AL 35894

TO Repair Depot RGA No. ________________________

Intergraph Corporation
9805 Kellner Road
Huntsville AL 35894

TO Repair Depot RGA No. ________________________

Intergraph Corporation
9805 Kellner Road
Huntsville AL 35894