Intergraph InterRAID-8e User's Guide

InterRAID-8e
Hardware User’s Guide
February 1998 DHA022310

Copyright

1998 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret, and trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any derivative work, without written consent from Intergraph Computer Systems.
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the rights in technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright laws of the United States.
Intergraph Computer Systems, Huntsville AL 35894-0001

Notice

Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.
All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.

Trademarks

Intergraph Computer Systems and the Intergraph Computer Systems logo are registered trademarks of Intergraph Computer Systems. TDZ, StudioZ RAX, RenderRAX, InterServe, and InterRAID are trademarks of Intergraph Computer Systems.
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Windows NT is a trademark of Microsoft Corporation.
Other brands and product names are trademarks of their respective owners.

FCC/DOC Compliance

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, try to correct the interference as follows: reorient or relocate the affected device; increase the separation between this equipment and the affected device; connect this equipment to an outlet on a circuit different from the circuit to which the affected device is connected; consult a dealer or an experienced radio/television technician for help.
Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil
numérique de la classe B respecte toutes les exigencies du Règlement sur le materiél brouilleur du Canada.

Warnings

Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user’s authority to operate the equipment.
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other than instructed.
There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type as recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
There are no user serviceable parts in the power supply. Refer all servicing of the power supply to qualified service personnel. To comply with FCC Class B limits, you must use shielded cables with this device.

Notes

This device is designed and manufactured to comply with approved safety standards for information processing and business equipment. Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the device or
in the operating instructions.

Contents

Preface............................................................................................................................... xi
About This Document.........................................................................................................xi
Document Conventions......................................................................................................xii
Finding Operating System Information ..............................................................................xii
Customer Support..............................................................................................................xii
1 Getting Started................................................................................................................ 1
InterRAID-8e Features......................................................................................................... 1
MegaRAID Controllers........................................................................................................3
Applicable Intergraph Systems............................................................................................. 3
Returning Equipment to Intergraph Computer Systems ........................................................3
v
Hardware and Software Support Services............................................................. xii
World Wide Web................................................................................................xiii
Intergraph Bulletin Board Service .......................................................................xiii
FAXLink.............................................................................................................xiii
Telephone ...........................................................................................................xiii
More Support Options......................................................................................... xiv
Door Lock.............................................................................................................. 1
Cabinet Monitoring................................................................................................ 1
Information Control Panel...................................................................................... 1
Ultra SCSI Bus Termination .................................................................................. 2
I/O Interface Board ................................................................................................ 2
Bus Configurations................................................................................................. 2
Obtain an RGA Log Number..................................................................................4
Complete the RGA Form and Shipping Label......................................................... 4
Repackage Disk Drives for Separate Shipment....................................................... 4
Repackage Disk Drives and Cabinet....................................................................... 5
2 Setting Up InterRAID-8e Deskside................................................................................. 9
Installing the MegaRAID Controller .................................................................................. 10
TDZ-610 and InterServe 6x5 Systems .................................................................. 11
InterServe 80 Systems.......................................................................................... 12
InterServe 8000 Systems...................................................................................... 13
Setting up the Cabinet........................................................................................................ 14
Connecting the Cables ....................................................................................................... 14
TDZ-610 and InterServe 6x5 Systems .................................................................. 15
InterServe 80 Systems.......................................................................................... 16
InterServe 8000 Systems...................................................................................... 17
Installing and Labeling RAID Disk Drives......................................................................... 18
Powering On and Configuring the System..........................................................................19
Important Operating Notices ................................................................................ 19
Important Software Notices.................................................................................. 20
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3 Setting Up InterRAID-8e Rack-Mount........................................................................ 21
Installing the MegaRAID Controller .................................................................................. 22
TDZ-612 RAX, RenderRAX, and InterServe 6x5R Systems................................. 23
InterServe 8400, InterServe 650/660, and StudioZ RAX Systems......................... 24
InterServe 8000 Systems...................................................................................... 25
InterServe 8400/650/660 Channel 2 Expansion .................................................... 26
InterServe 8000 Channel 2 Expansion .................................................................. 27
Installing the Cabinet into a Rack ...................................................................................... 28
Connecting the Cables ....................................................................................................... 30
Single-Bus Cabinets............................................................................................. 30
Dual-Bus Cabinets ............................................................................................... 31
Installing and Labeling RAID Disk Drives......................................................................... 33
Powering On and Configuring the System..........................................................................35
Important Operating Notices ................................................................................ 35
Important Software Notices.................................................................................. 35
4 Using the Information Control Panel........................................................................... 37
System Status Icon............................................................................................................. 38
Hardware Menu................................................................................................................. 38
Component Status ................................................................................................ 38
Configuration Info................................................................................................ 39
POST Results.......................................................................................................39
Internal Temp ...................................................................................................... 39
Options Menu.................................................................................................................... 40
SCSI ID ............................................................................................................... 40
Heat Threshold..................................................................................................... 41
SAF-TE Chain ID ................................................................................................ 41
Change Passcode.................................................................................................. 41
Lock (or Unlock).................................................................................................. 42
5 Using the MegaRAID BIOS Configuration Utility ...................................................... 43
Identifying Controller Assignments ................................................................................... 43
Fixed Hard Disk Drive ......................................................................................... 43
InterServe 615, 625, 635, 645 Systems................................................................. 44
InterServe 8400 Systems...................................................................................... 45
InterServe 8000 Systems...................................................................................... 46
Starting MegaRAID BIOS ................................................................................................. 47
Identifying Management Menu Options............................................................................. 48
Exiting MegaRAID BIOS.................................................................................................. 48
Management Menu Tree .................................................................................................... 49
Configure Menu................................................................................................... 50
Initialize Menu..................................................................................................... 50
Objects Menu.......................................................................................................50
Format Menu ....................................................................................................... 54
Rebuild Menu....................................................................................................... 55
Check Consistency Menu..................................................................................... 55
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Select Adapter Menu............................................................................................ 56
Disable BIOS Menu............................................................................................. 56
Configuring Arrays and Logical Drives.............................................................................. 56
Choosing a Configuration Method........................................................................ 57
Designating Drives as Hotspares .......................................................................... 58
Using Easy Configuration .................................................................................... 59
Using New Configuration..................................................................................... 62
Using View/Add/Delete Configuration................................................................. 66
Initializing Logical Drives.................................................................................... 69
Formatting Physical Drives .................................................................................. 71
Rebuilding Critical Logical Drives..................................................................................... 72
Using a Pre-loaded SCSI Drive “As-is”.............................................................................. 74
Saving and Restoring a Configuration................................................................................ 75
Save Configuration to Diskette............................................................................. 75
Restore Configuration to MegaRAID Controller................................................... 75
6 Using the Power Console GUI.......................................................................................77
Identifying Controller Assignments ................................................................................... 77
Fixed Hard Disk Drive ......................................................................................... 77
InterServe 615, 625, 635, 645 Systems................................................................. 79
InterServe 8400 and 8000 Systems....................................................................... 80
Starting Power Console...................................................................................................... 81
Identifying Power Console Options.................................................................................... 82
Configuration Icons.............................................................................................. 82
Drag and Drop Icons............................................................................................ 83
Logical Drives Icons and Logical Drive x Menu................................................... 84
Channels Icons and Channel x Menu ................................................................... 86
Performing Power Console Tasks....................................................................................... 86
Viewing Information............................................................................................ 87
Selecting Adapter_x ............................................................................................. 88
Creating an Array ................................................................................................ 88
Changing RAID Level.......................................................................................... 91
Configuring a Hotspare ........................................................................................ 94
Rebuilding a Drive............................................................................................... 95
Removing a Drive................................................................................................ 96
Selecting Change Policy....................................................................................... 97
Securing Power Console .................................................................................................... 97
7 Using the Power Console Menus................................................................................... 99
Adapter Menu...................................................................................................................100
Configuration......................................................................................................101
Flush Cache ........................................................................................................103
View Log............................................................................................................103
Diagnostics .........................................................................................................103
Firmware Download............................................................................................103
Enclosure Management.......................................................................................103
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Properties............................................................................................................104
Hide/Display Toolbox..........................................................................................104
Performance Monitor On/Off ..............................................................................104
Object Identification On/Off................................................................................105
Enable/Disable Sound .........................................................................................105
Enable/Disable Alarm Control ............................................................................105
Exit.....................................................................................................................105
Physical Drv Menu ...........................................................................................................106
Logical Drv Menu.............................................................................................................107
Create .................................................................................................................107
Initialize..............................................................................................................108
Check Parity........................................................................................................108
Properties............................................................................................................109
Window............................................................................................................................109
Help..................................................................................................................................109
8 Configuring the Disk Array for Performance.............................................................111
RAID Technology.............................................................................................................111
Striped RAID Performance...............................................................................................111
Mirrored RAID Performance ............................................................................................112
Other Performance Options...............................................................................................112
SCSI-2 Command Tagging .................................................................................112
Write-Back Policy...............................................................................................113
Read Ahead Policy..............................................................................................113
Database Applications.......................................................................................................113
RAID Mode Performance and Data Integrity Differences..................................................114
9 Troubleshooting............................................................................................................115
InterRAID-8e LEDs..........................................................................................................116
Power On LED....................................................................................................116
Channel Mode LED ............................................................................................116
Power Supply LED..............................................................................................116
Fan LED .............................................................................................................117
Disk Activity LEDs.............................................................................................117
Drive Status LEDs...............................................................................................117
Drive Fault LEDs................................................................................................118
Power-On Self Test...........................................................................................................118
Microprocessor Failures......................................................................................118
RAM Checksum Failure......................................................................................119
SCSI Bus Access Failure.....................................................................................119
Hardware and Software Failures .......................................................................................119
InterRAID-8e Power Supply Failures..................................................................120
Windows NT Server Failure................................................................................120
Formatting RAID Disk Drives.............................................................................121
Creating a RAID Disk Drive Stripe Set ...............................................................121
Troubleshooting................................................................................................................122
Host System........................................................................................................123
InterRAID-8e......................................................................................................124
10 Servicing the Disk Array ...........................................................................................127
Precautions.......................................................................................................................127
Replacing a MegaRAID Controller...................................................................................128
Replacing Disk Drives......................................................................................................128
Replacing Power Supplies.................................................................................................129
Replacing Cooling Fans....................................................................................................131
Replacing a Fuse...............................................................................................................132
Replacing Cabinets...........................................................................................................133
A Specifications...............................................................................................................135
B Software Updates.........................................................................................................137
Updating the MegaRAID Driver .......................................................................................137
Installing MegaRAID Utilities ..........................................................................................138
C RAID Controller..........................................................................................................141
MegaRAID Controller ......................................................................................................141
Features............................................................................................................................142
PCI Bus Interface................................................................................................142
AT Compatible BIOS..........................................................................................142
MegaRAID Controller Firmware.........................................................................142
RAID SCSI Bus..................................................................................................142
Components......................................................................................................................142
i960 RISC Processor............................................................................................143
Cache Memory....................................................................................................143
PCI Connector.....................................................................................................143
Flash EEPROM...................................................................................................143
SCSI Controller...................................................................................................143
External RAID SCSI Connector ..........................................................................143
Onboard Speaker.................................................................................................143
ix
Glossary...........................................................................................................................145
Index................................................................................................................................153
Returned Goods Authorization (RGA) Form Shipping Labels
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Preface

The InterRAID-8e Hardware User’s Guide discusses the enhanced disk array cabinet known as InterRAID-8e. InterRAID-8e features SAF-TE disk array cabinets with Ultra SCSI in single-bus and dual-bus configurations. This guide provides user and technical information
and instructions for installing the disk array cabinet for use with Intergraph’s servers. It also provides hardware and software installation procedures, specifications, and troubleshooting information.

About This Document

The InterRAID-8e Hardware User’s Guide is organized as follows:
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Chapter 1, “Getting Started,” describes cabinet features and the various Intergraph servers used with the InterRAID-8e cabinet. It describes how to return equipment to Intergraph Computer Systems.
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Chapter 2, “Setting Up InterRAID-8e Deskside,” describes setting up the deskside dual­bus cabinets.
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Chapter 3, “Setting Up InterRAID-8e Rack-Mount,” discusses setting up the rack-mount single-bus and dual-bus cabinets.
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Chapter 4, “Using the Information Control Panel,” discusses the menus of the InterRAID-8e Information Control Panel.
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Chapter 5, “Using the MegaRAID BIOS Configuration Utility,” describes using the MegaRAID BIOS Configuration utility to manage the disk arrays.
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Chapter 6, “Using the Power Console GUI,” describes using the MegaRAID Power Console graphics user interface to manage the disk arrays.
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Chapter 7, “Using the Power Console Menus,” discusses using the Power Console pulldown menus to manage the disk arrays.
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Chapter 8, “Configuring the Disk Array for Performance,” discusses the various RAID drive software configurations and their effects on performance.
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Chapter 9, “Troubleshooting,” provides LED indications and error conditions that can occur during the Power-On Self Test (POST) diagnostic. It includes solutions to miscellaneous problems and provides troubleshooting guidelines for the host system and disk arrays.
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Chapter 10, “Servicing the Disk Array,” provides maintenance procedures for replacing parts of the system.
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Appendix A, “Specifications,” includes product specifications.
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Appendix B, “Software Updates,” describes how to update MegaRAID driver and install MegaRAID utilities.
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Appendix C, “RAID Controller,” illustrates the MegaRAID controller and describes features and components.

Document Conventions

Bold
Italic Variable values that you supply, or cross-references.
Monospace
SMALL CAPS Key names on the keyboard, such as D, ALT or F3; names of files and
CTRL+D Press a key while simultaneously pressing another key; for example, press
Commands, words, or characters that you key in literally.
Output displayed on the screen.
directories. You can type filenames and directory names in the dialog boxes or the command line in lowercase unless directed otherwise.
CTRL and D simultaneously.

Finding Operating System Information

For more information on using the Windows NT operating system, refer to the printed and online Windows NT documentation from Microsoft.

Customer Support

Intergraph Computer Systems offers an assortment of customer support options.

Hardware and Software Support Services

Intergraph Computer Systems provides a variety of hardware services for Intergraph and third-party equipment. Services include warranty upgrades, repair depot service, on-site hardware maintenance, system administration, and network consulting. Hardware purchased from Intergraph Computer Systems includes a factory warranty ranging from 30 days to three years. A detailed warranty description is available on the World Wide Web; see the Support pages at http://www.intergraph.com/ics.
Intergraph Computer Systems provides complimentary software support for 30 or 90 days following shipment of a hardware or software product. This includes World Wide Web access, Intergraph Bulletin Board Service access, FAXLink service, and telephone (Help Desk) support. At the end of the complimentary support period, you can purchase other levels of software support.

World Wide Web

You can visit Intergraph Computer Systems on the World Wide Web at http://www.intergraph.com/ics. On these pages, you can get news and product information, technical support information, software updates and fixes, and more.

Intergraph Bulletin Board Service

On the Intergraph Bulletin Board Service (IBBS), you can get technical support information, software updates and fixes, and more.
To connect to the IBBS:
1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop
bit, and any baud rate up to 14,400.
2. Using a modem, call 1-205-730-8786. Outside the United States, call one of the mirror
sites listed on World Wide Web; see the Software Support pages at http://www.intergraph.com.
3. At the login prompt, key in your user ID. If you have not connected before, key in new
to create a user ID.
xiii
4. Follow the menus to find what you need. The IBBS provides clear choices and online
If you have trouble connecting to or using the IBBS, call the Customer Response Center at 1-800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at 1-205-730-1413.

FAXLink

To use the FAXLink:
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Telephone

To get customer support by telephone:
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help.
Call 1-800-240-4300 for information on how to get technical support information using the FAXLink.
Call 1-205-730-9000 to get documents (up to five per call).
In the United States, call the Customer Response Center at 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday (except holidays).
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Outside the United States, contact your local Intergraph Computer Systems subsidiary or distributor.
Have the following information available when you call:
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Your service number, which identifies your site to Intergraph Computer Systems. You use your service number for warranty or maintenance calls.
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Your Customer Personal Identification Number (CPIN). You get a CPIN the first time you call the Customer Response Center; it is associated with your service number for future call logging.
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The product’s name or model number.
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The product’s serial number. Software product serial numbers are included in the product packaging. Hardware product serial numbers are on a sticker affixed to the hardware product.
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Your name and telephone number.
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A brief description of the question or problem.

More Support Options

To get information on more customer support options:
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Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
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For hardware support questions in the United States, call 1-800-763-0242.
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For software support questions in the United States, call 1-800-345-4856.
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Outside the United States, contact your local Intergraph Computer Systems subsidiary or distributor.

1 Getting Started

This chapter provides basic information about the InterRAID-8e disk array cabinet. Read this information before setting up the cabinet. The setup chapters for deskside and rack­mount cabinets assume the system base unit is already set up.
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To set up the deskside cabinet, see Chapter 2, “Setting Up InterRAID-8e Deskside.”
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To set up the rack-mount cabinet, see Chapter 3, “Setting Up InterRAID-8e Rack­Mount.”

InterRAID-8e Features

The following provides a brief description of the features of the InterRAID-8e disk array cabinets.

Door Lock

The front door uses a door lock to prevent unauthorized access to the internal components. Two keys are provided with the cabinet. To unlock the door, insert the key and turn it counterclockwise. To lock the door, turn the key clockwise.
1

Cabinet Monitoring

The cabinet uses an intelligent interface (microprocessor) to alert the user in the event of an abnormal system condition. The microprocessor resides on the SCSI bus and communicates the level of fault-tolerance to the user through software, LEDs, and audible alarms. The microprocessor monitors the working status of the cabinet’s disk drives, power supplies, cooling fans and temperature, and continually reports to the LEDs and the Information Control Panel.
The microprocessor uses the SCSI Accessed Fault-Tolerant Enclosure (SAF-TE) method to communicate abnormal system conditions. SAF-TE provides more detailed status information than simple working or failed status. SAF-TE allows the microprocessor to report items such as cooling fan speed and temperature.

Information Control Panel

The Information Control Panel (ICP) has a liquid crystal display and five function keys to allow you to monitor the power supplies, fans, microprocessor, and cabinet temperature. You can also silence the audible alarm, view component system status, read the firmware revision level, and establish a passcode to protect SCSI ID options.
2

Ultra SCSI Bus Termination

The Ultra SCSI bus is the pathway over which disk drive data and status signals transmit between the MegaRAID controller and the disk array cabinet. To function properly, the bus must be terminated at both ends. The MegaRAID controller in the host system provides termination for one end of the bus. The I/O interface boards in the disk array cabinet provides termination for the other end.

I/O Interface Board

The I/O interface board connects between the disk array’s bus and the MegaRAID controller board via two 68-pin very high density (VHD) SCSI connectors. The connectors are labeled Channel 0 and Channel 1.
Channel 0

Bus Configurations

The InterRAID-8e cabinet uses Ultra Wide SCSI cable configurations for single-bus or dual-bus operation. Separate internal modules in the disk array cabinet define the bus configuration.
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The InterRAID-8e with the dual-bus module provides two separate channels for the cabinet’s disk drive slots. The top or left cabinet slots connect to one of the channels, and the bottom or right slots connect to the other channel.
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The InterRAID-8e with the single-bus module provides one channel for the cabinet’s disk drive slots.
I/O Interface Board
Channel 1

MegaRAID Controllers

The MegaRAID controller board that resides in the system base unit incorporates a 32-bit RISC processor. The processor controls all functions including SCSI bus transfers, RAID processing, configuration, data striping, error recovery, and drive building.
The MegaRAID controller features either two or three Ultra SCSI chips that provide the data channels for connecting disk array cabinets. Each chip provides one channel. The use of the
channels depends on the cabinet’s bus configuration and the system base unit.
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Dual-bus cabinets require two of the channels to be connected (Channel 0 and 1) to the cabinet.
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Single-bus cabinets use only one of the channels (Channel 0).
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Some systems feature internal RAID, which uses one or two of the channels.
Chapters 2 and 3 provide additional information about connecting cabinets to the controller.

Applicable Intergraph Systems

3
The InterRAID-8e is available in deskside or rack-mount configurations for various systems. The deskside cabinet is available as a dual-bus only. The rack-mount version is available as dual-bus and single-bus, depending on the system to which it is attached. The following table lists the InterRAID-8e cabinets and the applicable systems.
InterRAID-8e Cabinet
Deskside dual-bus InterServe 615, 625, 635, 645; InterServe 80;
Rack-mount dual-bus InterServe 615R, 625R; InterServe 8000; StudioZ
Rack-mount single-bus InterServe 615R, 625R; InterServe 8400
Intergraph System
InterServe 8000; TDZ-610
RAX

Returning Equipment to Intergraph Computer Systems

Some malfunctioning equipment cannot be repaired in the field, and you must return it to Intergraph Computer Systems for repair. Follow the steps in the next sections to obtain a Returned Goods Authorization (RGA) log number, complete the RGA form and shipping label, and repackage the equipment.
4

Obtain an RGA Log Number

The RGA log number must be included with the shipment for Intergraph Computer Systems to properly track the repair work and return the equipment.
To obtain an RGA log number:
1. Determine the serial number of the system. The serial number is located on a white bar
code identification label on the back of the base unit.
2. Call the Customer Response Center at 1-800-633-7248, and identify your call to the
operator as a Warranty Call. Give the operator the serial number of the system, and you will be given an RGA log number.

Complete the RGA Form and Shipping Label

The RGA form must accompany all returned equipment. When the service activity has been completed by Intergraph Computer Systems, the repaired or replaced equipment will be shipped to the address listed on the RGA form.
To complete the RGA form and shipping label:
1. Copy the RGA form at the back of this guide.
2. Complete the form, entering the RGA log number obtained from the Customer Response
Center. Ensure that the address in the From section is the location to which you want the equipment to be returned.
3. Pack the equipment as described in this chapter.
4. Place the RGA form in the shipping box containing the equipment.
5. Copy the repair depot shipping labels at the back of this guide.
6. Add the RGA log number to a shipping label and affix it to the shipping box containing
the equipment.
7. Ship the box containing the equipment to Intergraph Computer Systems.
NOTE Parts damaged during shipping and parts not covered by the warranty are liable for repair
charges.

Repackage Disk Drives for Separate Shipment

If you need to return only the RAID disk drives, but not the disk array cabinet, they can be returned separately. The disk drives cannot be returned in the box that shipped with the cabinet. They must be returned in a specially designed multi-pack box for disk drive shipment. The Intergraph multi-pack box provides the required protection needed when shipping the disk drives by themselves.
CAUTION Pack the RAID disk drives in the Intergraph multi-pack drive box for transportation. If the
drives are not packed into this box, they could be damaged during shipment.
If you do not have an Intergraph multi-pack box, call the Intergraph Order Desk at 1-800-543-1054.

Repackage Disk Drives and Cabinet

Use the original Intergraph packaging in which your equipment was shipped. The disk drive box fits inside the shipping carton.
CAUTION Pack all equipment in the original boxes for transportation to avoid damage during shipment.
To repack the equipment:
1. Power down the disk array cabinet and wait for the RAID disk drives to completely stop
spinning. The disk drives could be damaged if removed while still spinning.
2. Remove all of the RAID disk drives from the cabinet. Handle the disk drives carefully
and by the edges only.
3. Place each disk drive into an antistatic bag and seal the bag.
5
4. Place one RAID disk drive into each compartment in the foam. If packing less than four
drives, place them in the foam to distribute the weight evenly. See the following figure.
rive Filler (for
1.0-inch high rives only)
RAID Disk Drive (in antistat i c bag)
NOTE For 1.0-inch high drives, place a drive filler over each drive.
Top Foam Layer
Drive Foam (holds up to four dr ives)
Drive Box
6
5. Place the top foam layer into the drive box.
CAUTION If the top foam layer is not installed, the drives may move around inside the box causing
damage during shipment.
6. Securely tape the drive box closed.
CAUTION Remove all RAID disk drives from a disk array before repacking the cabinet. If you ship a
cabinet with disk drives installed, the drives and the cabinet could be damaged.
7. Place the bottom foam support into the disk array box, and then set the cabinet onto the foam. See the following figure.
8. Place the top foam support onto the cabinet.
9. Securely tape the disk array box closed.
10. Place the disk array box into the shipping carton.
11. Place the filler at the end of the disk array box.
12. Place the two disk drive boxes alongside the disk array box.
13. Pack the cables and other miscellaneous parts into the accessories box.
14. Place the accessories box on top of the disk array box.
15. Ensure the RGA form is placed inside the shipping carton.
16. Securely tape the shipping carton.
Accessories Box
Filler
7
Top Foam Support
InterRAID-8e Cabinet
Bottom Foam Support
Disk Array Box
Shipping Carton
The disk drive boxes were not designed to ship disk drives by themselves. If shipping di sk dr ives alone, order the Intergraph multi - pack box.
Disk Drive Boxes
CAUTION The type of disk drive box that fits inside the shipping carton should be used only when
shipping drives with an InterRAID cabinet. Do not use it for shipping disk drives by themselves or damage may occur.
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2 Setting Up InterRAID-8e Deskside

This chapter describes setting up the deskside (standalone) InterRAID-8e cabinet. If setting up a rack-mount InterRAID-8e cabinet, see Chapter 3. When setting up the deskside cabinet, you will perform the following tasks:
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Unpack the equipment.
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Install the MegaRAID controller (if not pre-installed in the system base unit).
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Set up the cabinet.
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Connect the cables.
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Install and label the RAID disk drives.
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Power on and configure the system.
Carefully unpack the equipment. The shipping carton contains the following items:
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MegaRAID controller board (if included)
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InterRAID-8e cabinet (dual-bus only)
9
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Disk drive boxes containing up to four drives
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Diskettes containing configuration and utility software
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Accessories box
The accessories box contains the following items:
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InterRAID-8e cabinet power cord
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Two RAID SCSI cables
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Key for disk array cabinet
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Disk drive labels
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Drive Labeling instruction sheet
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Power Supply Cord Selection instruction sheet
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Antistatic Handling instruction sheet
Retain all packaging materials. Equipment returned for repair must be in the original packaging to obtain warranty service, if provided under your contract agreement.
NOTE If any of the listed parts are missing or damaged, call the Customer Response Center at
1-800-633-7248.
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Installing the MegaRAID Controller

If the InterRAID-8e option includes a MegaRAID controller in the shipping carton, follow
these instructions to install the controller into the system. Otherwise, go to “Setting up the Cabinet.” The following table shows information about the deskside systems that allow the InterRAID-8e option.
System
Primary Controller Slot Secondary Controller Slots
TDZ-610 Not applicable Any available PCI InterServe 6x5 with RAID PCI Slot 1 Any available PCI InterServe 6x5 non-RAID Not applicable Any available PCI InterServe 80 Not applicable Any available PCI InterServe 8000 PCI Slot 4 PCI Slots 5 through 8
NOTE The systems with “Not applicable” for primary controller slot use a fixed disk drive as the boot
drive. All installed MegaRAID controllers are treated as secondary.
The following figure shows the three channel MegaRAID controller and Channels 0, 1, and
2. The two-channel version of the controller does not include the components for Channel 2.
Channel 0
Channel 0
(External)
Channel 1
(External)
Channel 1
Channel 2
NOTE For those systems using an internal channel for the internal RAID section, you cannot use the
external channel with the same number. For example, the InterServe 8000 uses Channel 0 and Channel 1 for the internal RAID section. Therefore, external Channel 0 and Channel 1 is not available for connection.

TDZ-610 and InterServe 6x5 Systems

The following figure shows the PCI slots of the TDZ-610 and the InterServe 6x5 systems.
PCI Slot 1 (Prim ary for InterServe 6x5 with
PCI Slot 6
internal RAID)
11
To install the MegaRAID controller:
1. Ensure the system is powered off.
2. Open the base unit by removing the top cover, left side panel, and PCI access panel on the bottom of the unit.
3. Remove the screw and blanking plate from an available PCI slot.
4. Install the MegaRAID controller. Press firmly and evenly over the PCI connector to ensure the board seats completely into the slot.
5. Secure the board with the screw removed from the blanking plate.
6. Close the base unit.
7. Set up the disk array cabinet as described in “Setting up the Cabinet.”
12

InterServe 80 Systems

The following shows the I/O panel on the back of the InterServe 80 systems.
PCI Slot 1
PCI Slot 7
To install the Two-channel MegaRAID controller:
1. Ensure the system is powered off.
2. Remove the top cover and left side panel from the system.
3. Remove the screw and blanking plate from an available PCI slot.
4. Install the MegaRAID controller. Press firmly and evenly over the PCI connector to ensure the board seats completely into the slot.
5. Close the base unit.
6. Set up the disk array cabinet as described in “Setting up the Cabinet.”

InterServe 8000 Systems

The following shows the I/O panel on the back of the InterServe 8000 systems.
13
PCI Slot 4 (Primary)
PCI Slot 5
PCI Slot 8
To install the MegaRAID controller:
1. Ensure the system is powered off.
2. Remove the right side panel from the system.
3. Remove the screw and blanking plate from an available PCI slot.
NOTE Install secondary controllers only in PCI slots 5 through 8. If you install secondary controllers
in PCI slots 1 through 3, the system will not boot.
4. Install the MegaRAID controller. Press firmly and evenly over the PCI connector to ensure the board seats completely into the slot.
5. Close the base unit.
6. Set up the disk array cabinet as described in “Setting up the Cabinet.”
14

Setting up the Cabinet

When setting up the deskside cabinet, stand the cabinet on its pre-installed metal foot near the system base unit. The cabinets can be placed side-by-side. Keep the following in mind when selecting a location.
u
Allow six inches of space in front of the cabinet for the door to open.
u
Allow at least a three-inch clearance in back of the cabinet for air circulation.
u
Place the cabinet on a hard, flat surface (not on carpet).
u
Ensure the surface will support the weight of the cabinets with all RAID disk drives installed. A fully loaded deskside cabinet weighs approximately 70 pounds.
Connect the cables to the cabinet and to the controller as described next.

Connecting the Cables

This section describes connecting the RAID SCSI cables from the MegaRAID controllers to the disk array cabinets. Information for choosing and connecting a power cord is also included.
NOTE Keep track of the cabinet attached to each channel of the MegaRAID controllers. The drives
in each cabinet must be labeled according to their channel and controller as described later in this chapter.
CAUTION The deskside InterRAID-8e can use RAID SCSI cables of only 1 meter. If you attach cables
longer than 1 meter to the cabinet, the cabinet and controller will not operate reliably.
CAUTION The disk array cabinets must not be daisy-chained to each other. If you attach cables in this
manner, the cabinet and controller may not operate reliably. Intergraph Computer Systems does not recommend daisy-chaining cabinets.

TDZ-610 and InterServe 6x5 Systems

Connect the RAID SCSI cables to the disk array cabinet and MegaRAID controller as follows.
To connect the cables:
1. Connect a RAID SCSI cable to the Channel 0 port on the cabinet and to the Channel 0 port on the MegaRAID controller. Repeat for the Channel 1 port. See the following figure.
15
MegaRAID Controller External Ports on the PCI I/O Panel
Channel 1
Channel 0
NOTE If necessary, the ports at the top of the deskside disk array cabinet can be used instead of the
lower ports.
2. Secure the cables using the thumb screws (finger tight only). Failure to secure the cables properly can result in intermittent problems with the cabinet or the MegaRAID controller.
3. Choose the proper power cord for the cabinet, depending on your country. See the Power Supply Cord Selection instruction sheet included in the accessory pack.
4. Connect the power cord to the InterRAID-8e cabinet and to the facility power outlet, AC distribution box, or uninterruptible power supply (UPS).
CAUTION If the system does not connect to a UPS, data loss can occur if there is a power failure.
16

InterServe 80 Systems

Connect the RAID SCSI cables to the disk array cabinet and MegaRAID controller as follows.
To connect the cables:
1. Connect a RAID SCSI cable to the Channel 0 port on the cabinet and to the Channel 0 port on the MegaRAID controller. Repeat for the Channel 1 port. See the following figure.
MegaRAID Controller External Ports on the PCI I/O Panel
Channel 1
Channel 0
NOTE If necessary, the ports at the top of the deskside disk array cabinet can be used instead of the
lower ports.
2. Secure the cables using the thumb screws (finger tight only). Failure to secure the cables properly can result in intermittent problems with the cabinet or the MegaRAID controller.
3. Choose the proper power cord for the cabinet, depending on your country. See the Power Supply Cord Selection instruction sheet included in the accessory pack.
4. Connect the power cord to the InterRAID-8e cabinet and to the facility power outlet, AC distribution box, or uninterruptible power supply (UPS).
CAUTION If the system does not connect to a UPS, data loss can occur if there is a power failure.

InterServe 8000 Systems

Connect the cables for the secondary controllers as follows.
NOTE Do not connect cables to the external ports of the primary controller, located in PCI Slot 4.
The primary controller uses Channel 0 and 1 for the internal RAID section, so a cable cannot be connected to the external Channel 0 and Channel 1 port.
To connect the cables to the system and cabinet:
1. Connect a RAID SCSI cable to the Channel 0 port on the cabinet and to the Channel 0 port on the secondary MegaRAID controller. Repeat for the Channel 1 port. See the following figure.
MegaRAID Controller External Ports on the PCI I/O Panel
17
Channel 0
Channel 1
NOTE If necessary, the ports at the top of the deskside disk array cabinet can be used instead of the
lower ports.
2. Secure the cables using the thumb screws (finger tight only). Failure to secure the cables properly can result in intermittent problems with the cabinet or the MegaRAID controller.
3. Choose the proper power cord for the cabinet, depending on your country. See the Power Supply Cord Selection instruction sheet included in the accessory pack.
4. Connect the power cord to the InterRAID-8e cabinet and to the facility power outlet, AC distribution box, or uninterruptible power supply (UPS).
CAUTION If the system does not connect to a UPS, data loss can occur if there is a power failure.
18

Installing and Labeling RAID Disk Drives

The InterRAID-8e cabinet supports up to eight 1.0-inch or 1.6-inch high, 3.5-inch form factor RAID disk drives. Capacities include 4 GB, 9 GB, and higher as the disk drives become available. The slots of the InterRAID-8e cabinet are numbered from 1 to 8, starting
with the bottom slot. The drive SCSI ID’s of the InterRAID-8e cabinet by default are numbered 0, 1, 2, 4, 5, 6, 8, and 9, starting with the bottom slot. The SCSI ID if SAF-TE card by default is 3.
CAUTION High-capacity RAID disk drives are susceptible to physical shock. Handle all disk drives
carefully and avoid unnecessary handling.
To install and label the RAID disk drives:
1. Unlock the front panel door using the key for the InterRAID-8e cabinet.
2. Remove the RAID disk drives from the drive boxes.
CAUTION Carefully insert the disk drives to avoid damaging the connector.
3. Install the RAID disk drives into the cabinet as follows.
Extend the drive latching clips and slide the drive into the slot.
Push between the latching clips until the drive connects.
Close the drive latching clips until they snap into place, locking the drive into the slot.
4. Label the installed drives as described below. Use the peel-off labels from the Drive Labeling instruction sheet and fill in the information for each drive.
The left side of the disk drive label identifies the disk drive size (in GB). The label has
blank spaces for the numbers to indicate the MegaRAID controller board (ADP), channel (CH), and SCSI ID (ID).
x GB
ADP
x GB
ADP
NOTE The label sheets do not include the numbers 3 and 7 for SCSI IDs. These ID numbers are
used by the disk array cabinet and the MegaRAID controller board.
CH ID
100
CH ID
Blank Disk Drive Label
Number Added
The lower four RAID disk drives connect to one channel; the upper four RAID disk drives connect to another channel. The following table shows the channel and ID numbers used for drives installed in a cabinet.
19
Disk Drive Label
Cabinet Slots
ADP X CH 1 ID 4 8 (top) ADP X CH 1 ID 2 7 ADP X CH 1 ID 1 6 ADP X CH 1 ID 0 5 ADP X CH 0 ID 4 4 ADP X CH 0 ID 2 3 ADP X CH 0 ID 1 2 ADP X CH 0 ID 0 1 (bottom)
5. If you have additional cabinets, install the disk drives and complete the drive label information as appropriate.

Powering On and Configuring the System

To prevent accidental power off or on, the power switch is recessed and not accessible with the door closed and locked. Before starting the system for the first time, read the following important operating and software notices.

Important Operating Notices

u
In some instances, the audible alarm sounds when you power on the InterRAID-8e cabinet. To silence the alarm, press the Menu and Enter keys on the Information
Control Panel. See Chapter 9, “InterRAID-8e Power Supply Failures,” for information about alarm conditions.
u
Always power on the InterRAID-8e cabinet and wait for the audible beep before powering on the system base unit.
u
If you turn off the power to the system base unit before completing the setup procedures, you must reload the operating system. Once you power on the system base unit, do not power off the system without completing Windows NT Server installation.
u
Always power off the system base unit before powering off the InterRAID-8e cabinet. If you power off the cabinet first, the MegaRAID controller board will read the drives as dead the next time you power on the system.
20

Important Software Notices

u
You must complete the Windows NT Server installation before using the system. Intergraph Computer Systems installs the MegaRAID BIOS configuration and Power Console utilities on your system before shipment. Power Console provides valuable information about the InterRAID-8e disk array, and can help you pinpoint any problems that may occur in disk array operation. Power Console installation is described in Appendix B of this guide, and in the hardware documentation delivered with your server.
u
Intergraph Computer Systems recommends that you add a shortcut to Power Console to the Windows NT Startup menu (Start/Programs/Startup). See Windows NT Help for information on adding a shortcut to a menu on the Start menu.
u
The MegaRAID controller board has two types of write caching: write-through and write-back. Write-through caching reduces the risk of data loss in the event of a power failure. Write-back caching improves performance, but the drawback is potential data loss if power fails. Intergraph Computer Systems recommends connection to a UPS to guard against data loss.
u
Intergraph Computer Systems typically configures the MegaRAID controller board to RAID level 5. MegaRAID controllers support RAID levels 0, 1, 3, 5, 10 (0+1), 30, and
50.
To power on and configure the system:
1. Power on the InterRAID-8e cabinet and wait for the audible beep. After the power-on self-test completes, the Drive Status and Channel Mode LEDs remain green.
NOTE The Power Status LED remains amber and the LCD screen displays Non-Redundant Power
when only one power supply is present, or if more than four drives are used with two power supplies.
2. Power on the system base unit and the monitor.
3. Configure the MegaRAID controllers installed in the system. The System Setup contains basic information to configure the disk array appropriate for the system. See
Chapter 5, “Using the MegaRAID BIOS Configuration Utility” in this document for details about specific procedures.
CAUTION After you configure the RAID disk drives, it is important that you backup the configuration to a
diskette. The diskette will be helpful in the event the configuration should become lost. See
the “Saving and Restoring a Configuration” section in Chapter 5.”
Use Disk Administrator in Windows NT to partition and format the disk space not used by the operating system. When prompted to create a Signature File, select Yes. See the Windows NT Server System Guide for information on using Disk Administrator.

3 Setting Up InterRAID-8e Rack-Mount

This chapter describes setting up the rack-mount InterRAID-8e cabinet. If setting up a deskside (standalone) InterRAID-8e cabinet, see Chapter 2. When setting up the rack-mount cabinet, you will perform the following tasks:
u
Unpack the equipment.
u
Install the MegaRAID controller (if not pre-installed in the system base unit).
u
Install the cabinet in the rack.
u
Connect the cables.
u
Install and label the RAID disk drives.
u
Power on and configure the system.
Carefully unpack the equipment. The shipping carton contains the following items:
u
MegaRAID controller board (if included)
u
InterRAID-8e cabinet (single or dual-bus)
21
u
Disk drive boxes containing up to four drives
u
Diskettes containing configuration and utility software
u
Accessories box
The accessories box, included with the cabinet, contains the following items:
u
InterRAID-8e cabinet power cord
u
Handle brackets and screws
u
Rack mounting hardware (shelves, screws, and tinnerman nuts)
u
RAID SCSI cable (two cables, if dual-bus)
u
Key for disk array cabinet
u
Disk drive labels
u
Drive Labeling instruction sheet
u
Power Supply Cord Selection instruction sheet
u
Antistatic Handling instruction sheet
Retain all packaging materials. Equipment returned for repair must be in the original packaging to obtain warranty service, if provided under your contract agreement.
22
NOTE If any of the listed parts are missing or damaged, call the Customer Response Center at
1-800-633-7248.

Installing the MegaRAID Controller

If the InterRAID-8e option includes a MegaRAID controller in the shipping carton, follow the instructions in this section to install the controller into the system. Otherwise, go to
“Installing the Cabinet into a Rack.” The following table shows information about the rack­mount systems that allow the InterRAID-8e option.
System
Primary Controller Slot Secondary Controller Slots
TDZ-612 RAX Not applicable Any available PCI RenderRAX Not applicable Any available PCI InterServe 6x5R Not applicable Any available PCI InterServe 8400,
PCI Slot 4 PCI Slots 5 through 8
InterServe 650/660 StudioZ RAX Not applicable PCI Slots 4 though 7 InterServe 8000 PCI slot 4 PCI slots 5 through 8
NOTE The systems with “Not applicable” for primary controller slot use a fixed disk drive as the boot
drive. All installed MegaRAID controllers are treated as secondary.
The following figure shows the MegaRAID controller and Channels 0, 1, and 2.
Channel 0
Channel 0
(External)
Channel 1
(External)
Channel 1
Channel 2
NOTE For those systems using an internal channel for the internal RAID section, you cannot use the
external channel with the same number. For example, the InterServe 8000 uses Channel 0 and Channel 1 for the internal RAID section. Therefore, external Channel 0 and Channel 1 is not available for connection.

TDZ-612 RAX, RenderRAX, and InterServe 6x5R Systems

PCI Slot 1
The following shows the I/O panel on the back of the TDZ-612 RAX, RenderRAX, and InterServe 6x5R systems.
PCI Slot 6
To install the controller:
1. Ensure the system is powered off.
23
2. Remove the top cover.
3. Remove the screw and blanking plate from an available PCI slot.
4. Install the MegaRAID controller. Press firmly and evenly over the PCI connector to ensure the board seats completely into the slot.
5. Secure the board with the screw removed from the blanking plate.
6. Replace the top cover.
7. Install the disk array cabinet as described in “Installing the Cabinet into a Rack.”
24

InterServe 8400, InterServe 650/660, and StudioZ RAX Systems

The following shows the I/O panel on the back of the InterServe 8400, InterServe 650/660, and StudioZ RAX systems.
PCI Slot 4 (Primary)
PCI Slot 8
(Secondary
PCI Slot 5 (Secondary)
To install the controller:
1. Ensure the system is powered off.
2. Remove the top cover from the system.
3. Remove the screw and blanking plate from an available PCI slot.
4. Install the MegaRAID controller. Press firmly and evenly over the PCI connector to ensure the board seats completely into the slot.
5. Secure the board with the screw removed from the blanking plate.
6. If using the Channel 2 connector, see “InterServe 8400 Channel 2 Expansion” for
instructions to install and route the Channel 2 access cable.
NOTE Channel 2 expansion is not available for StudioZ RAX systems.
7. Replace the top cover.
8. Install the disk array cabinet as described in “Installing the Cabinet into a Rack.”

InterServe 8000 Systems

The following shows the I/O panel on the back of the InterServe 8000 systems.
25
PCI Slot 4 (Primary)
PCI Slot 5
PCI Slot 8
To install the controller:
1. Ensure the system is powered off.
2. Remove the right side panel from the system.
3. Remove the screw and blanking plate from an available PCI slot.
NOTE Install secondary controllers only in PCI slots 5 through 8. If you install additional controllers
in PCI slots 1 through 3, the system will not boot.
4. Install the MegaRAID controller. Press firmly and evenly over the PCI connector to ensure the board seats completely into the slot.
5. Secure the board with the screw removed from the blanking plate.
6. If using the Channel 2 connector, see “InterServe 8000 Channel 2 Expansion” for
instructions to install and route the Channel 2 access cable.
7. Replace the side panel.
8. Install the disk array cabinet as described in “Installing the Cabinet into a Rack.”
26

InterServe 8400/650/660 Channel 2 Expansion

The MegaRAID controller has three channels available for cabinet connection. Two of the channels (0 and 1) are available on the back of the controller. The third channel (2) is accessible via the Channel 2 ports above the I/O panel. If the Channel 2 access cable is not installed in the base unit, you must install the cable to use Channel 2 of the controller. To determine if the cable is installed, see if the Channel 2 port has a connector or a metal plate over the port. If a connector is present, the cable is installed. If the metal plate is present, install the access cable if it is included with the disk array cabinet.
NOTE The disk array cabinet attached to the Channel 2 port must be a single-channel cabinet. The
following instructions describe how to install the Channel 2 access cables in the base unit. These steps assume the required secondary controllers have been installed and the unit is open.
To install the Channel 2 access cable:
1. Connect the Channel 2 access cables to the Channel 2 connector of the secondary MegaRAID controllers.
2. Connect the other end of the access cables to the Channel 2 ports as follows. See the following figure.
Attach the cable from the controller in PCI slot 5 to the right Channel 2 port.
Attach the cable from the controller in PCI slot 6 to the middle Channel 2 port.
Attach the cable from the controller in PCI slot 7 to the left Channel 2 port.
Channel 2 Access
Channel 2
Ports
PCI Slot 7
(Secondary)
Cabl e R outing (Internal)
PCI Slot 5 (Secondary)
3. Close the base unit.
4. Install the disk array cabinet as described in “Installing the Cabinet into a Rack.”

InterServe 8000 Channel 2 Expansion

PCI Slot 6
PCI Slot 7
PCI Slot 5
The MegaRAID controller has three channels available for cabinet connection. Two of the channels (0 and 1) are available on the back of the controller. The third channel (2) is accessible via the Channel 2 port to the left of the I/O panel. If the Channel 2 access cable is not installed in the base unit, you must install the cable to use Channel 2 of the controller. To determine if the cable is installed, see if the Channel 2 port has a connector or a metal plate over the port. If a connector is present, the cable is installed. If the metal plate is present, install the access cable if it is included with the disk array cabinet.
NOTE The disk array cabinet attached to the Channel 2 port must be a single-channel cabinet. The
following instructions describe how to install the Channel 2 access cables in the base unit. These steps assume the required secondary controllers have been installed and the unit is open.
To install the Channel 2 access cable:
1. Connect the Channel 2 access cables to the Channel 2 connector of the secondary MegaRAID controllers.
2. Connect the other end of the access cables to the Channel 2 ports as follows. See the following figure.
27
Attach the cable from the controller in PCI slot 5 to the top Channel 2 port.
Attach the cable from the controller in PCI slot 6 to the middle Channel 2 port.
Attach the cable from the controller in PCI slot 7 to the lower Channel 2 port.
Channel
2 Access
Cables
Channel
2 Ports
3. Close the base unit.
4. Install the disk array cabinet as described in “Installing the Cabinet into a Rack.”
28

Installing the Cabinet into a Rack

The InterRAID-8e cabinet requires 4 U vertical mounting space. One U equals 1.75 inches. The Intergraph rack is designed to support the weight of the cabinet when fully loaded with disk drives (weighing approximately 70 pounds). If installing the cabinet into a non­Intergraph rack, ensure the rack can safety support the weight of the cabinet and drives.
To install the cabinet:
1. Attach the handle brackets to both sides of the InterRAID-8e cabinet. Use the eight panhead screws (four for each bracket) supplied with the InterRAID-8e.
Handle Bracket
NOTE The sides of the InterRAID-8e cabinet have different hole patterns to match the pattern in
each handle bracket.
2. Determine the 4 U space (12 holes) in which to install the InterRAID-8e cabinet. The following figure shows where the mounting shelf and tinnerman nut must be installed in a given 4 U space.
Mounting Shelf (End View)
4 U (12 Holes)
Tinnerman Nut
Interior Face of Mounting Post
3. Using the screws provided, attach the mounting shelves to the rack. See the following figure.
Interior Face of Mounting Post
Mounting Shelf
29
4. Place the InterRAID-8e cabinet on the mounting shelf as shown in the following figure.
5. Install tinnerman nuts on the exterior face of the two front mounting posts. Using the screws provided, secure the handle brackets to the rack.
Exterior Face of Mounting Post
Hole 22
Hole 15
Handle Bracket
30

Connecting the Cables

This section describes the external RAID SCSI cable connections for single-bus and dual-bus disk array cabinets. The single-bus cabinet uses only one channel from the MegaRAID controller. The dual-bus cabinet uses two channels from the MegaRAID controller. The following sections describe the details for connecting the cabinets.
NOTE Single-bus cabinets are not available for the StudioZ RAX systems.
CAUTION The rack-mount disk array cabinet can use RAID SCSI cables up to 2 meters. If you attach
cables longer than 2 meters to the cabinet, the cabinet and controller will not operate reliably.

Single-Bus Cabinets

Keep track of the cabinet attached to each channel of the MegaRAID controller. The drives in each cabinet must be labeled according to their channel as described later in this chapter. The channel usage and availability of the primary controller are as follows:
u
TDZ-612 RAX, RenderRAX, InterServe 6x5R -- These systems do not use a primary controller.
u
InterServe 8400 -- Channels 0 and 1 are used for internal RAID section. Channels 0 and 1 are not available for connecting a cabinet.
u
InterServe 8000 -- Channels 0 and 1 are used for internal RAID section. Channels 0 and 1 are not available for connecting a cabinet.
The channels available on secondary controllers are as follows:
u
TDZ-612 RAX, RenderRAX, InterServe 6x5R -- Channels 0 and 1 are available for connecting cabinets. Channel 2 is not available.
u
InterServe 8400, 8000 -- Channels 0 and 1 are available for connecting cabinets. Channel 2 is available if the Channel 2 access cable is installed.
To connect RAID SCSI cables:
1. Connect the RAID SCSI cable to an available channel on the primary or secondary MegaRAID controller. Connect the other end of the cable to the lower right connector on the InterRAID-8e cabinet.
2. Secure the cables using the thumb screws (finger tight only). Failure to secure the cables properly can result in intermittent problems with the cabinet or the MegaRAID controller.
Channel 2 Port
MegaRAID Controller External Connect or s
NOTE Ensure that the 2 meter cables connect to the right side of the InterRAID cabinet. The
InterRAID-8e cabinet contains special extender circuitry that supports longer (2 meter) cable lengths connected only on the right side of the cabinet. Do not connect 2 meter cables to the left side of the cabinet.
31
NOTE The disk array cabinet attached to the Channel 2 port must be a single-bus cabinet.
3. Route the cables through the cable handler (if installed) or other retaining devices, such as clips, cable ties, etc.
4. Choose the proper power cord for the cabinet, depending on your country. See the Power Supply Cord Selection instruction sheet included in the accessory pack.
5. Connect the power cord to the InterRAID-8e cabinet and to the facility power outlet, AC distribution box, or uninterruptible power supply (UPS).
CAUTION If the system does not connect to a UPS, data loss can occur if there is a power failure.

Dual-Bus Cabinets

Keep track of the cabinet attached to each channel of the MegaRAID controller. The drives in each cabinet must be labeled according to their channel as described later in this chapter. The cable connections from the primary controller differ for each system as described below. The internal RAID section uses one or two channels of the primary controller, and those channels are not available for attaching an external cable.
u
TDZ-612 RAX, RenderRAX, InterServe 6x5R -- These systems do not use a primary controller.
32
u
InterServe 8400 -- Channels 0 and 1 are used for internal RAID section. Channels 0 and 1 are not available for connecting RAID SCSI cables to one disk array cabinet.
u
InterServe 8000 -- Channels 0 and 1 are used for internal RAID section. Channels 0 and 1 are not available for connecting a cabinet.
The channels available on secondary controllers are as follows:
u
TDZ-612 RAX, RenderRAX, InterServe 6x5R -- Channels 0 and 1 are available for connecting cabinets. Channel 2 is not available.
u
InterServe 8400, 8000 -- Channels 0 and 1 are available for connecting cabinets. Channel 2 is available if the Channel 2 access cable is installed.
u
StudioZ RAX -- Channels 1 and 2 of the controller in PCI slot 4 are used for the internal RAID section, and Channel 0 is not available. Controllers in PCI slot 5 through 7 use Channels 0 and 1 to connect cabinets, and Channel 2 is not available.
To connect cables:
1. Connect the RAID SCSI cable Channel 0 on the primary or secondary MegaRAID controller. Connect the other end of the cable to the Channel 0 connector on the InterRAID-8e cabinet. Repeat for Channel 1.
2. Secure the cables using the thumb screws (finger tight only). Failure to secure the cables properly can result in intermittent problems with the cabinet or the MegaRAID controller.
The following figure shows connecting cables to Channel 0 and 1 of a controller.
Channel 0
Channel 1
NOTE Ensure that the 2 meter cables connect to the right side of the InterRAID cabinet. The
InterRAID-8e cabinet contains special extender circuitry that supports longer (2 meter) cable lengths connected only on the right side of the cabinet. Do not connect 2 meter cables to the left side of the cabinet.
MegaRAID Controller External Connect ors
3. Route the cables through the cable handler (if installed) or other retaining devices, such as clips, cable ties, etc.
4. Choose the proper power cord for the cabinet depending on your country. See the Power Supply Cord Selection instruction sheet included in the accessory pack.
5. Connect the power cord to the InterRAID-8e cabinet and to the facility power outlet, AC distribution box, or uninterruptible power supply (UPS).
CAUTION If the system does not connect to a UPS, data loss can occur if there is a power failure.

Installing and Labeling RAID Disk Drives

The InterRAID-8e cabinet supports up to eight 1.0-inch or 1.6-inch high, 3.5-inch form factor RAID disk drives. Capacities include 4 GB, 9 GB, and higher as the disk drives become available. The slots of the InterRAID-8e cabinet are numbered from 1 to 8, starting with the right slot.
CAUTION High-capacity RAID disk drives are susceptible to physical shock. Handle all disk drives
carefully and avoid unnecessary handling.
To install and label the RAID disk drives:
33
1. Unlock the front panel door using the key for the InterRAID-8e cabinet.
2. Remove the RAID disk drives from the drive boxes.
CAUTION Carefully insert the disk drives to avoid damaging the connector.
3. Install the RAID disk drives into the cabinet as follows.
Extend the drive latching clips and slide the drive into the slot.
Push between the latching clips until the drive connects.
Close the drive latching clips until they snap into place, locking the drive into the slot.
4. Label the installed drives as described below. Use the peel-off labels from the Drive Labeling instruction sheet and fill in the information for each drive.
The left side of the disk drive label identifies the disk drive size (in GB). The label has
blank spaces for the numbers to indicate the MegaRAID controller board (ADP), channel (CH), and SCSI ID (ID).
34
x GB
ADP
x GB
ADP
NOTE The label sheets do not include the numbers 3 and 7 for SCSI IDs. These ID numbers are
used by the disk array and for the MegaRAID controller board.
In a single-bus InterRAID-8e cabinet, all eight RAID disk drives connect to a single channel. Use the following table to label the drives:
Disk Drive Label
ADP X CH X ID 9 8 (left) ADP X CH X ID 8 7 ADP X CH X ID 6 6 ADP X CH X ID 5 5 ADP X CH X ID 4 4 ADP X CH X ID 2 3 ADP X CH X ID 1 2 ADP X CH X ID 0 1 (right)
In a dual-bus InterRAID-8e cabinet, the right four RAID disk drives connect to one channel and the left four RAID disk drives connect to another channel. The following table shows the channel and ID numbers used for drives installed in a cabinet.
CH ID
100
CH ID
Cabinet Slots
Blank Disk Drive Label
Number Added
Disk Drive Label
ADP X CH 1 ID 4 8 (left) ADP X CH 1 ID 2 7 ADP X CH 1 ID 1 6 ADP X CH 1 ID 0 5 ADP X CH 0 ID 4 4 ADP X CH 0 ID 2 3 ADP X CH 0 ID 1 2 ADP X CH 0 ID 0 1 (right)
5. If you have additional cabinets, install the disk drives and complete the drive label information as appropriate.
6. See the StudioZ RAX System Setup for specific information about drive labeling.
Cabinet Slots

Powering On and Configuring the System

To prevent accidental power off or on, the power switch is recessed and not accessible with the door closed and locked. Before starting the system for the first time, read the following important operating and software notices.

Important Operating Notices

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In some instances, the audible alarm sounds when you power on the InterRAID-8e cabinet. To silence the alarm, press the Menu and Enter keys of the Information
Control Panel. See Chapter 9, “InterRAID-8e Power Supply Failures,” for information about alarm conditions.
u
Always power on the InterRAID-8e cabinet and wait for the audible beep before powering on the system base unit.
u
If you turn off the power to the system base unit before completing the setup procedures, you must reload the operating system. Once you power on the system base unit, do not power off the system without completing Windows NT Server installation.
u
Always power off the system base unit before powering off the InterRAID-8e cabinet. If you power off the cabinet first, the MegaRAID controller board will read the drives as dead the next time you power on the system.
35

Important Software Notices

u
You must complete the Windows NT Server installation before using the system. Intergraph Computer Systems installs the MegaRAID BIOS configuration and Power Console utilities on your system before shipment. Power Console provides valuable information about the InterRAID-8e disk array, and can help you pinpoint any problems that may occur in disk array operation. Power Console installation is described in Appendix B of this guide, and in the hardware documentation delivered with your server.
u
Intergraph Computer Systems recommends that you add a shortcut to Power Console to the Windows NT Startup menu (Start/Programs/Startup). See Windows NT Help for information on adding a shortcut to a menu on the Start menu.
u
The MegaRAID controller board has two types of write caching: write-through and write-back. Write-through caching reduces the risk of data loss in the event of a power failure. Write-back caching improves performance, but the drawback is potential data loss if power fails. Intergraph Computer Systems recommends connection to a UPS to guard against data loss.
u
Intergraph Computer Systems typically configures the MegaRAID controller board to RAID level 5. MegaRAID controllers support RAID levels 0, 1, 3, 5, 10 (0+1), 30, and
50.
36
To power on and configure the system:
1. Power on the InterRAID-8e cabinet and wait for the audible beep. After the power-on self-test completes, the Drive Status and Channel Mode LEDs remain green.
NOTE The Power Status LED remains amber and the LCD screen displays Non-Redundant Power
when only one power supply is present, or if more than four drives are used with two power supplies.
2. Power on the system base unit and the monitor.
3. Configure the MegaRAID controllers installed in the system. The System Setup contains basic information to configure the disk array appropriate for the system. See
Chapter 5, “Using the MegaRAID BIOS Configuration Utility” in this document for details about specific procedures.
CAUTION After you configure the RAID disk drives, it is important that you backup the configuration to a
diskette. The diskette will be helpful in the event the configuration should become lost. See
the “Saving and Restoring a Configuration” section in Chapter 5.”
4. Use Disk Administrator in Windows NT to partition and format the disk space not used by the operating system. When prompted to create a Signature File, select Yes. See the Windows NT Server System Guide for information on using Disk Administrator.

4 Using the Information Control Panel

You can use the Information Control Panel (ICP) to silence the audible alarm, and monitor the power supplies, fans, microprocessor, and cabinet temperature. Other menu functions let you view component system status, read the firmware revision level, and establish a passcode to protect SCSI ID options.
The liquid crystal display provides a four line by twenty character display. Of the five function keys, two move the Menu Selector up or down. The or returns to the main menu,
ESCAPE backs up one level or cancels an action.
ENTER selects the option indicated by the Menu Selector, and
MENU key selects menu options
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Menu Selector
System Status Icon
Main Menu
Appears when more options are available above
Appears when more options are available below
Function Keys
MENU ENTER ESCAPE
To display the Main menu, press the MENU key. Use the up and down arrow keys to make your selection, and then press the cursor to TURN OFF ALARM and press the
ENTER key. For example, to silence the alarm, move the
ENTER key.
38

System Status Icon

An animated System Status icon appears in the ICP approximately 30 seconds after a static
display and indicates system status. It displays a “happy face” and looks left and right when all systems operate normally. If an abnormality occurs within the system, the icon changes to a “sad face” requesting your attention.
Systems Systems Normal Abnormal

Hardware Menu

The Hardware menu displays the following options:
u

Component Status

u
Configuration Info
u
POST Results
u
Internal Temp
Component Status
This option gives a list and current status of the power supplies and fans installed in the InterRAID-8e cabinet. The following is an example display:
PWR SPLY 1...OK PWR SPLY 2...OK PWR SPLY 3...MISSING
FAN 1........FAILED
FAN 2........OK
FAN SPEED....93%
BUS CONFIG...SINGLE
If an error occurs during startup, the alarm sounds a continuous tone. You can display the Component Status menu to verify a suspected failed component. Component status is indicated by OK, Missing, or Failed. If you receive a hardware error, display the ICP Main menu and choose Hardware menu, then select Component Status and use the up or down arrow keys to view a complete list of the components.
During normal operation, if one of the power supplies fails, a continuous alarm sounds and a warning message displays. The message tells you that the state of the power supply system is no longer redundant. Display the Component Status menu to determine which power supply has failed. Identify the failed unit by the power supply LED. Replace the failed power supply to return the system to a redundant state.

Configuration Info

This option displays the cabinet type (SAF-TE) for the InterRAID-8e cabinet, and displays information about the current RAID firmware, including product name, slot assignment, RAM version, ROM version, and ID (in Hex format). The SAF-TE controller executes RAM and ROM firmware code to monitor the cabinet. The following is an example display:
PROD: InterRAID-8e SAF-TE SLOT 1 CARD:
I/O INTERFACE
RAM REVISION: 0.xx ROM REVISION: 1.xx ID: 64363264h

POST Results

39
This option displays the diagnostics performed during the startup power-on self-test (POST). If an error occurs it displays in the ICP, LEDs blink, and the alarm sounds. The following is an example display:
ROM CHKSUM OK RAM CHKSUM OK RAM R/W OK SCSI BUS 0 OK SCSI BUS 1 OK PROCESSOR OK

Internal Temp

This option displays the current internal cabinet temperature using the highest indication of two sensors. Cabinet temperature is measured within the drive bay area between drive slots 2 and 3, and between slots 7 and 8. By sensing cabinet temperature in these locations, the system provides maximum protection. The temperature displays in both Fahrenheit and Celsius degrees. The following is an example display:
CABINET INTERNAL TEMPERATURE
96° F/36° C
40

Options Menu

The Options Menu displays the following selections.
u

SCSI ID

u
Heat Threshold
u
SAF-TE Chain ID
u
Change Passcode
u
Lock (or Unlock)
SCSI ID
SCSI ID displays the ID that is set for each disk drive slot. Intergraph Computer Systems recommends that you do not change any SCSI ID settings, even though SCSI IDs 0 through 15 are available and can be changed at the SCSI ID menu. If you change a SCSI ID setting, you must turn off power to the InterRAID-8e cabinet and wait 30 seconds before turning on power again for those settings to take effect. Be sure to turn off the power to the system base unit before you turn off power to the InterRAID-8e cabinet.
NOTE If you turn off the power to the InterRAID-8e cabinet and then power off the system base unit,
the RAID controller will mark offline all drives in the array.
Set Upper and Lower Slot IDs
NOTE Disk drive SCSI IDs cannot be set individually with these menu selections.
Intergraph Computer Systems recommends that you do not change the SCSI ID settings. If necessary, you can set SCSI IDs manually for each group of slots from a pre-defined table of IDs. The currently set IDs will display on the ICP. Refer to the following example:
0123
Lower 4 0124
4567 4568 5678
The IDs will be assigned sequentially beginning with the lowest slot in the group. Choose
“Set Lower Slot IDs” or “Set Upper Slot IDs” for the appropriate slots and press the ENTER key.
41
Reset Default IDs
Choosing the Reset Default IDs option from the SCSI ID menu will automatically set the SCSI IDs to IDs 0, 1, 2, and 4 for the disk drives, and ID 3 for the SAF-TE. SCSI IDs for the drives will be the same for both SCSI bus channels.
NOTE ID 3 is normally reserved for the InterRAID-8e SAF-TE board. The SAF-TE board contains
the control and monitoring electronics for the disk array. The SAF-TE board resides in one of the two slots located in the top bay of the InterRAID-8e cabinet. The SAF-TE board ID uses
“OB” to indicate Off Bus (off line) mode. However, if SAF-TE is off line, the LEDs and other error reporting signals will not function properly.

Heat Threshold

NOTE The Heat Threshold value is pre-set at the factory and should not be changed unless directed
by Intergraph Computer Systems Technical Support. The default setting is 116 degrees F (47 degrees C).
Choose this option to change the temperature value for the temperature monitoring system. If the temperature exceeds the set value, a Temperature Threshold Exceeded message displays in the ICP. The RAID cabinet alarm sounds continuously until the problem is corrected.

SAF-TE Chain ID

This option is for configuring the SAF-TE board for master and slave modes when cabinets are daisy chained. Intergraph does not recommend daisy chaining InterRAID-8e cabinets. The default setting for SAF-TE Chain ID is None.

Change Passcode

NOTE Lock mode is disabled until a passcode is entered. To enable lock mode, enter the default
passcode.
This option allows an administrator to create or change a passcode to protect access to the SCSI ID menu, Heat Threshold, Change Passcode, and Lock (or Unlock) features.
Use the arrow keys to change the code value (0-9) and the to the next. Then press the prompted to press the
ENTER key after you have made your selections. You are
ESCAPE key after the passcode is changed for the change to take affect.
The new passcode does not take affect until you have returned to the ICP main menu and
“Status OK” displays.
NOTE If you lose your passcode, call the Customer Response Center at 1-800-633-7248 and ask
that your call be directed to the Solutions Center.
ENTER key to move from one field
42

Lock (or Unlock)

This option lets you lock or unlock the Heat Threshold and Change Passcode items found under the Options Menu. The option lets you change and lock the values to protect them from being changed by unauthorized users.
The following is an example display:
ENTER 4 DIGIT PASSCODE 0000
Select Lock Options from the Options menu. Use the arrow keys to change the code value (0-9) and the you have made your selections. A lock icon appears in the ICP while the options remain locked, as shown in the following example. You will be prompted that the SCSI ID Menu
options are locked until you have cycled the menus back to the ICP main menu and “Status OK” displays.
ENTER key to move from one field to the next. Then press the ENTER key after
Lock Icon
MENU ENTER ESCAPE
5 Using the MegaRAID BIOS
Configuration Utility
This chapter describes how to use the MegaRAID BIOS Configuration Utility (hereafter referred to as MegaRAID BIOS) to configure disk arrays and logical drives. This utility is
executed instead of booting the operating system. Refer to Appendix B, “Software Updates” for installing the MegaRAID BIOS configuration utility.
The topics in this chapter include the following:
u

Identifying controller assignments

u
Starting MegaRAID BIOS
u
Identifying Management menu options
u
Exiting MegaRAID BIOS
u
Management menu tree
u
Configuring arrays and logical drives
43
u
Rebuilding critical logical drives
u
Using a pre-loaded SCSI drive “as-is”
u
Saving and restoring a configuration
NOTE If you need to load the new driver, follow the applicable instructions in Appendix B, “Software
Updates.”
Identifying Controller Assignments
CAUTION The number assigned to the controller changes according to the number of installed
controllers. Note that MegaRAID BIOS refers to controllers as “Adapters.”
MegaRAID BIOS detects the presence of RAID controllers and assigns the controller numbers in a unique way. The assignments also vary depending on the system boot device.

Fixed Hard Disk Drive

Intergraph systems that include a MegaRAID controller but use a fixed disk drive on a separate controller as a boot device are covered in this section.
44
The following tables show how MegaRAID BIOS lists from one to five installed controllers.
One Controller PCI Slot
1 First 0
Two Controllers PCI Slot
1 First 1 2 Second 0
Three Controllers PCI Slot
1 First 2 2 Second 1 3 Third 0
Four Controllers PCI Slot
1 First 3 2 Second 2 3 Third 1 4 Fourth 0
Five Controllers PCI Slot
1 First 3 2 Second 2 3 Third 1 4 Fourth 0 5 Fifth 4
Controller BIOS Configuration
Controller BIOS Configuration
Controller BIOS Configuration
Controller BIOS Configuration
Controller BIOS Configuration

InterServe 615, 625, 635, 645 Systems

InterServe 615, 625, 635, 645 systems are shipped from Intergraph Computer Systems with RAID controllers installed in PCI slots 1 through 5 which should remain in these slots. On a system with multiple RAID controllers, always use the RAID controller in PCI slot 1 as the boot controller. On a system with one RAID controller, the controller resides in PCI slot 1.
The following tables show how MegaRAID BIOS lists the installed controllers.
One Controller PCI Slot
1 First 0 (Boot)
Controller BIOS Configuration
Two Controllers PCI Slot Controller BIOS Configuration
1 First 0 (Boot) 2 Second 1
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Three Controllers PCI Slot
1 First 0 (Boot) 2 Second 2 3 Third 1
Four Controllers PCI Slot
1 First 0 (Boot) 2 Second 3 3 Third 2 4 Fourth 1
Five Controllers PCI Slot
1 First 0 (Boot) 2 Second 3 3 Third 2 4 Fourth 1 5 Fifth 4

InterServe 8400 Systems

Controller BIOS Configuration
Controller BIOS Configuration
Controller BIOS Configuration
InterServe 8400 systems are shipped from Intergraph Computer Systems with RAID controllers installed in PCI slots 4 through 8 which should remain in these slots. On a system with multiple RAID controllers, always use the RAID controller in PCI slot 4 as the boot controller. On a system with one RAID controller, the controller resides in PCI slot 4.
The following tables show how MegaRAID BIOS lists the installed controllers.
One Controller PCI Slot
4 First 0 (Boot)
Two Controllers PCI Slot
4 First 0 (Boot) 5 Second 1
Controller BIOS Configuration
Controller BIOS Configuration
46
Three Controllers PCI Slot Controller BIOS Configuration
4 First 0 (Boot) 5 Second 2 6 Third 1
Four Controllers PCI Slot
4 First 0 (Boot) 5 Second 3 6 Third 2 7 Fourth 1
Five Controllers PCI Slot
4 First 0 (Boot) 5 Second 3 6 Third 2 7 Fourth 1 8 Fifth 4

InterServe 8000 Systems

InterServe 8000 systems are shipped from Intergraph Computer Systems with RAID controllers installed in PCI slots 4 through 8 which should remain in these slots. On a system with multiple RAID controllers, always use the RAID controller in PCI slot 4 as the boot controller. On a system with one RAID controller, the controller resides in PCI slot 4.
The following tables show how MegaRAID BIOS lists the installed controllers.
Controller BIOS Configuration
Controller BIOS Configuration
One Controller PCI Slot
4 First 0 (Boot)
Two Controllers PCI Slot
4 First 0 (Boot) 5 Second 1
Controller BIOS Configuration
Controller BIOS Configuration
Three Controllers PCI Slot Controller BIOS Configuration
4 First 0 (Boot) 5 Second 1 6 Third 2
47
Four Controllers PCI Slot
4 First 0 (Boot) 5 Second 1 6 Third 2 7 Fourth 3
Five Controllers PCI Slot
4 First 0 (Boot) 5 Second 1 6 Third 2 7 Fourth 3 8 Fifth 4

Starting MegaRAID BIOS

When the system boots, press CTRL+M when the following appears:
MEGARAID CONTROLLER BIOS Version Host Adapter-1 Firmware Version 0 Logical Drives found on the Host Adapter 0 Logical Drives handled by BIOS Press <Ctrl><M> to run MegaRAID BIOS Configuration Utility
Controller BIOS Configuration
Controller BIOS Configuration
x.xx
Aug 1, 1996
x.xx
DRAM Size 8 MB
NOTE If you do not press CTRL+M within a few seconds of the prompt, the system continues the
normal boot procedure.
For each MegaRAID controller in the system, the firmware version, DRAM size, and the status of logical drives on that controller displays. When you press Management menu displays.
CTRL+M, the
48

Identifying Management Menu Options

The Management menu options are as follows:
Option
Configure Configures physical arrays and logical drives Initialize Initializes one or more logical drives Objects Individually accesses controllers, logical drives, physical drives and
Format Low-level formats a hard disk drive Rebuild Rebuilds a failed disk drive Check
Consistency Select Adapter Selects a MegaRAID host adapter (controller) Disable BIOS Disables the BIOS
The following table defines some terms you will see while configuring drives and running the MegaRAID BIOS configuration utility.
READY Disk drive ready for configuration ONLINE Disk drive ready for use REBUILD Disk drive in rebuild state OFFLINE Unformatted drive PACK Configured pack DRIVES Number of drives in a pack SIZE Size of the packs (in megabytes) HOTSP Disk drive configured as hotspare (standby) drive FAIL Disk drive in fail state
Description
SCSI channel settings
Verifies that the redundancy data is correct in logical drives using RAID level 1, 3, or 5

Exiting MegaRAID BIOS

To exit the MegaRAID BIOS configuration utility, press ESC while the Management menu displays. Choose Yes at the prompt to save changes and exit. You must then reboot the system. The MegaRAID BIOS message displays again. Press Configuration Utility prompt displays.
ESC when the BIOS

Management Menu Tree

The following is an expansion of the Management menu options. The menu items are explained on the following pages.
CONFIG U RE -- Easy Co nf ig u rati o n
New Configuration View/Add /Delete Configuration
Clear Configuration INITIALIZ E -­OBJECTS -- Adapte r -- Cl e ar Co nf iguration
Logical Drive -- Initialize
Physical Drive -- Rebuild
SCSI Channel/ Terminate High 8 Bits
Channel s (0, 1, 2) -- Termin ate Wi d e Chann el
FORMA T -­REBU I LD -­CHECK CONSISTENCY -­SELECT ADAPTER -­DISABLE BIOS --
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Fle xRAID Po werFail Flexible Dyna mic Si zing Disk Spin-up Timings Chi p Se t Ty pe Cache Flush Timing s Rebu i ld Rat e Alarm Control Auto Rebuild
Che ck Co n si s te nc y View/Update Parameters
Format Make Online Fail Drive Make Hotspare View Drive Information Synchronous Negotiation SCSI- 2 Co m mand Tag gi ng
Disable Termination Set Pow e rOn De faul ts Ult ra SC SI
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Configure Menu

Choose the Configure option from the Management menu to select a method for configuring arrays and logical drives. Intergraph Computer Systems recommends that you view a configuration to prevent accidental modification of data.
Option
Easy Configuration
New Configuration
View/Add/Delete Configuration
Clear Configuration
Description
Select this option to perform a basic logical drive configuration where every physical array you define is automatically associated with exactly one logical drive.
Select this option to discard the existing configuration information and to configure new arrays and logical drives. In addition to providing the basic logical drive configuration functions, New Configuration allows you to associate logical drives with multiple or partial arrays.
Select this option to examine the existing configuration and/or to specify additional arrays and logical drives. View/Add/Delete Configuration provides the same functions available in New Configuration.
Select this option to erase the current configuration information from the MegaRAID controller non-volatile memory.

Initialize Menu

Choose Initialize from the Management menu to initialize one or more logical drives. Initializing typically follows configuring a new logical drive.
CAUTION Initializing a logical drive destroys all data on the logical drive.

Objects Menu

Choose Objects from the Management menu to access the controllers (adapters), logical drives, physical drives, SCSI channels, and Battery Backup options individually. You can also change certain settings for each object. The Objects menu displays as follows.
-------------- Objects ---------------­Adapter Logical Drive Physical Drive SCSI Channel Battery Backup
51
Ensure the following important default settings of the Objects menu:
u
Under Objects/Adapter/Chip Set Type, ensure “Others” is selected.
u
Under Objects/Adapter/Alarm Control, ensure “Disable” is selected.
u
Under Objects/Adapter/Spinup Timings/Spinup Parameters, ensure “two drives every six seconds” is selected.
u
Under Objects/SCSI Channel/Ultra SCSI, ensure “Enable” is selected for channels connected to InterRAID-8e cabinets only.
u
After a logical drive is configured, Under Objects/Logical Drive/Drive #/View-Update Parameters/FlexRAID Virtual Sizing, ensure “Disable” is selected.
Adapter
If your system has more than one MegaRAID controller, choose the Adapter option from the Objects menu to select a MegaRAID controller and to modify the parameters. The following displays:
x
-------------- Adapter
---------------­Clear Configuration FlexRAID PowerFail = DISABLED Disk Spin-up Timings Chip Set Type Cache Flush Timings Rebuild Rate Alarm Control Auto Rebuild = ENABLED
The following table describes the Adapter menu options.
Option
Clear Configuration
FlexRAID PowerFail
Disk Spin-up Timings
Description
Choose this option to erase the current configuration from the controller non-volatile memory.
Choose this option if you have battery backup installed. Default is disabled.
Choose this option to set the method and timing for spinning up the hard disk drives in the system. Default is 2 every 6 seconds.
Chip Set Type Choose this option to program the MegaRAID controller for a specific
motherboard chip set type, such as Intel Neptune, Intel Saturn, or other chip set. Default is other.
Cache Flush Timings
Choose this option to set the cache flush interval to once every 2, 4, 6, 8, or 10 seconds. Default is 2.
52
Option Description
Rebuild Rate Choose this option to change the rebuild rate for the controller. You can
also display the firmware version number.
Alarm Control Choose this option to enable, disable, or silence the onboard alarm tone
generator. Default is disable.
Auto Rebuild Choose this option to enable automatic rebuild. Default is enabled.
Logical
Drive
Choose the Logical Drive option from the Objects menu to select a logical drive and to perform the listed actions.
The following table describes the Logical Drives options.
Option
Description
Initialize Choose this option to initialize the selected logical drive. This should be
done for every logical drive you configure.
Check Consistency
Choose this option to verify the correctness of the redundancy data in the selected logical drive. This option is only available if RAID level 1, 3, or 5 is used.
View/Update Parameters
Choose this option to display the properties of the selected logical drive; you can modify the cache write policy, read policy, I/O policy, and FlexRAID Virtual Sizing from this menu.
Physical Drive
Choose the Physical Drive option from the Objects menu to select a physical device and to perform the operations listed in the table below. The physical hard disk drives in the system are listed. Move the cursor to the desired device and press
NOTE On systems with two-channel MegaRAID controllers, only two columns representing the two
channels will appear on the Physical Drive menu.
ENTER to display the following:
53
The following table describes the Physical Drive options.
Option
Description
Rebuild Choose this option to rebuild the selected disk drive. Format Choose this option to low-level format the selected disk drive. Make Online Choose this option to change the state of the selected disk drive to Online. Fail Drive Choose this option to change the state of the selected disk drive to Fail. Make Hotspare Choose this option to designate the selected disk drive as a hotspare. View Drive
Information Synchronous
Negotiation SCSI-2
Command
Choose this option to display the manufacturer data for the selected physical device.
Choose this option to enable or disable synchronous negotiation for the selected physical device. The default is Enabled.
Choose this option to set the number of queue tags per command to 2, 3, or 4, or to disable command tagging. The default setting is 4 queue tags.
Tagging
SCSI Channel
Choose the SCSI Channel option from the Objects menu to select a SCSI channel on the currently selected controller.
54
The following displays:
-------------- Channel
x
---------------­Terminate High 8 Bits Terminate Wide Channel Disable Termination Set PowerOn Defaults Ultra SCSI = DISABLED
The following table describes the SCSI Channel options.
Option
Terminate High 8 Bits
Description
Choose this option to enable termination on the selected channel for the upper eight bits and disable termination on the MegaRAID controller for the lower eight bits. This setting is required if the selected SCSI channel is terminated with 8-bit devices at both ends.
Terminate Wide Channel
Choose this option to enable wide channel termination for the selected channel. This is required if the MegaRAID controller is at one end of the SCSI bus for the selected channel.
Disable Termination
Choose this option to disable termination on the MegaRAID controller for the selected channel. This option should be used if the selected SCSI channel is terminated with Wide devices at both ends.
Set PowerOn Defaults
Choose this option to have the MegaRAID controller examine its SCSI channels and to set its termination automatically.
Ultra SCSI Choose this option to enable or disable Ultra SCSI. Default is disabled.

Format Menu

Choose Format from the Management menu to low-level format one or more physical drives.
WARNING Formatting a hard drive destroys all data on the drive.
Since most SCSI disk drives are low-level formatted at the factory, this step is usually not necessary. You must format a disk only if one of the following applies:
u
The disk drive was not low-level formatted at the factory.
u
There are an excessive number of media errors detected on the disk drive.
You do not need to use the Format option to erase existing information on your SCSI disks, such as a DOS partition. That information is erased when you initialize the logical drive(s).

Rebuild Menu

Choose Rebuild from the Management menu to rebuild one or more failed disk drives.

Check Consistency Menu

Choose this option from the Management menu to verify the redundancy data in logical drives using RAID levels 1, 3, or 5.
CAUTION Checking consistency could mean loss or corruption of data when an inconsistency is found
and corrected.
When you choose Check Consistency, the parameters of the existing logical drives on the current controller and a selection menu listing the logical drives by number appear.
55
Press the arrow keys to highlight the desired logical drives. Press the spacebar to select or deselect a drive for consistency checking. Press
F10 to begin the consistency check. A progress indicator for each selected logical drive
Press
F2 to select or deselect all the logical drives.
displays.
When the consistency check is finished, press any key to clear the progress display and press
ESC to return to the Management menu.
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Select Adapter Menu

This menu item displays only if more than one MegaRAID controller is installed in the system. The following displays when you choose the Select Adapter option from the Management menu:
Select the MegaRAID adapter that you want to configure from the above menu.

Disable BIOS Menu

Choose this option from the Management menu. This option allows you to toggle between enable and disable BIOS.

Configuring Arrays and Logical Drives

You can configure physical arrays and logical drives with Setup using the following options:
u
Easy Configuration
u
New Configuration
u
View/Add Configuration
Each configuration method requires a different level of user input. Steps 3 through 5 below are discussed for each configuration type. Generally, the operations proceed as follows:
1. Choose a configuration method.
2. Designate hotspares (optional).
3. Create arrays using the available physical drives.
4. Define logical drives using the space in the arrays.
5. Save the configuration information.
6. Initialize the new logical drives.
7. Formatting physical drives.

Choosing a Configuration Method

Easy Configuration
In Easy Configuration, each physical array you create is associated with exactly one logical drive, and you can modify the following parameters:
u
RAID level
u
Stripe size
u
Cache write policy
u
Read policy
u
I/O policy
If there are already logical drives configured when you select Easy Configuration, their configuration information is not disturbed. You can define a maximum of eight (8) logical drives per MegaRAID controller.
Configuration
New
57
In New Configuration, you can modify the following logical drive parameters:
u
RAID level
u
Cache write policy
u
Read policy
u
I/O policy
u
Logical drive size
u
Spanning of arrays
u
FlexRAID Virtual Sizing
If you select New Configuration, the existing configuration information on the selected controller is destroyed when the new configuration is saved.
View/Add Configuration
View/Add Configuration allows you to control the same logical drive parameters as New Configuration without disturbing the existing configuration information.
58

Designating Drives as Hotspares

Hotspares are physical drives that are powered up with the RAID drives, and usually stay in a standby state. If a disk drive used in a RAID logical drive fails, a hotspare will automatically take its place and the data on the failed drive is reconstructed on the hotspare. Hotspares can be used for level 1, 3 and 5 RAID. Each MegaRAID controller supports up to eight hotspares. There are two methods for designating physical drives as hotspares:
u
Press F4 while creating arrays in Easy, New or View/Add Configuration mode.
u
From the Objects/Physical Drive menu, select a physical drive and press ENTER. Then, select Make Hotspare.
When you choose any configuration option, a list of all physical devices connected to the current controller displays, as shown below:
Press the arrow keys to highlight a disk drive that has a READY indicator and press F4 to designate the drive as a hotspare. The indicator changes to HOTSP. The second method for designating physical drives as hotspares is to select Objects from the Management menu, and then select Physical Drive. A physical drive selection screen will appear. Select a disk drive and press
ENTER to display the action menu for the drive.
Press the arrow keys to select Make Hotspare and press ENTER. The indicator for the selected drive changes to HOTSP.

Using Easy Configuration

Follow the steps below to create arrays using Easy Configuration. In Easy Configuration, each array is associated with exactly one logical drive. You can define a maximum of eight (8) logical drives per MegaRAID controller.
To use Easy Configuration:
1. Choose Configure from the Management menu.
2. Choose Easy Configuration from the Configure menu. The array selection menu
displays:
59
Hot key information displays at the bottom of the screen. The hot key functions are as follows:
F2 Display the manufacturer data and error count for the highlighted drive. F3 Display the logical drives that have been configured so far. F4 Designate the highlighted drive as a hotspare.
3. Press the arrow keys to highlight specific physical drives. Press the spacebar to
associate the highlighted physical drive with the current array. The indicator for the selected drive changes from READY to ONLIN A[array number]-[drive number]. For example, ONLIN A2-3 means disk array 2, drive 3.
Add physical drives to the current array as desired. Try to use drives of the same
capacity in a specific array. If you use drives with different capacities in an array, all drives in the array are treated as if they have the capacity of the smallest drive in the array.
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The number of physical drives in a specific array determines the RAID levels that can be
implemented with the array. RAID 0 requires one to eight physical drives per array. RAID 1 requires exactly two physical drives per array. RAID 3 requires three to eight physical drives per array. RAID 5 requires three to eight physical drives per array.
4. Press
ENTER when you are finished creating the current array. The logical drive
configuration screen displays.
The window at the top of the screen shows the logical drive that is currently being
configured as well as any existing logical drives. The column headings are as follows:
LD The logical drive number
RAID The RAID level
Size The logical drive size
#Stripes The number of stripes (physical drives) in the
associated physical array StrpSz The stripe size Drive-State The state of the logical drive
5. Set the RAID level for the logical drive. Highlight RAID and press
ENTER. The
available RAID levels for the current logical drive are displayed. Select a RAID level and press
ENTER to confirm.
Do not use RAID 3 for any logical drive that is to be used as a DOS volume.
6. Set the stripe size when this feature becomes available. Set cache write policy, read policy, and I/O (cache) policy from the Advanced Menu from the bottom window of the logical drive configuration screen.
The Advanced menu options are as follows:
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Option
Description
Stripe Size This option sets the stripe size from 2 KB to 128 KB. Write Policy This option sets the caching method to write-back or write-through. In
Write-back caching, the controller sends a data transfer completion signal to the host when the controller cache has received all the data in a transaction.
In Write-through caching, the controller sends a data transfer completion signal to the host when the disk subsystem has received all the data in a transaction. This is the default setting.
Write-through caching has a data security advantage over write-back caching. Write-back caching has a performance advantage over write­through caching.
Read Policy This option enables the SCSI read-ahead feature for the logical drive.
You can set this parameter to Normal, Read-ahead, or Adaptive. Normal specifies that the controller does not use read-ahead for the
current logical drive. Read-ahead specifies that the controller uses read-ahead for the current
logical drive. This is the default setting. Adaptive specifies that the controller begins using read-ahead if the
two most recent disk accesses occurred in sequential sectors.
Cache Policy This parameter enables the controller cache during data transfers
involving the selected logical drive. Cached I/O specifies that the controller cache is used. This is the
default setting. Direct I/O specifies that the controller cache is not used.
7. After setting the options, press
ESC to exit the Advanced Menu.
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8. When you finish defining the current logical drive, highlight Accept from the bottom window of the logical drive configuration screen, and press
ENTER. The array selection
screen displays if there are any unconfigured disk drives left.
9. Repeat steps 3 through 8 to configure another array and logical drive. MegaRAID supports up to eight logical drives per controller. If you are finished configuring logical drives, press
ESC to exit Easy Configuration. A list of the currently configured logical
drives displays:
After you respond to the Save prompt, you will return to the Configure menu.
10. Initialize the logical drives you have just configured as discussed later in this chapter.

Using New Configuration

Follow the steps below to create arrays using New Configuration. The New Configuration option allows you to associate logical drives with partial and/or multiple physical arrays (the latter is called spanning of arrays). To use the spanning feature and keep the existing configuration, use View/Add/Delete Configuration.
Choosing the New Configuration option erases the existing configuration information on the selected controller.
To use New Configuration:
1. Choose Configure from the Management menu.
2. Choose New Configuration from the Configure menu. An array selection menu shows the devices connected to the current controller.
Hot key information appears at the bottom of the screen. The hot key functions are as follows:
F2 Display the manufacturer data and error count for the highlighted drive. F3 Display the logical drives that have been configured. F4 Designate the highlighted drive as a hotspare . F10 Display the logical drive configuration screen.
3. Press the arrow keys to highlight specific physical drives. Press the spacebar to associate the highlighted physical drive with the current array. The indicator for the selected drive changes from READY to ONLIN A[array number]-[drive number]. For example, ONLIN A2-3 means disk array 2, drive 3.
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Add physical drives to the current array as desired. Try to use drives of the same
capacity in a specific array. If you use drives with different capacities in an array, all the drives in the array are treated as if they have the capacity of the smallest drive in the array.
The number of physical drives in a specific array determines the RAID levels that can be
implemented with the array.
RAID 0 requires one to eight physical drives per array. RAID 1 requires exactly two physical drives per array. RAID 3 requires three to eight physical drives per array. RAID 5 requires three to eight physical drives per array.
4. Press
ENTER when you finish creating the current array. To continue defining arrays,
repeat step 3. To begin logical drive configuration, go to step 5.
5. Press
F10 to configure logical drives. The logical drive configuration screen displays as
shown:
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The window at the top of the screen shows the logical drive that is currently being configured as well as any existing logical drives. The column headings are as follows:
LD The logical drive number RAID The RAID level Size The logical drive size #Stripes The number of stripes (physical drives) in the associated physical array StrpSz The stripe size Drive-State The state of the logical drive
6. Set the RAID level for the logical drive. Highlight RAID and press
ENTER. A list of the
available RAID levels for the current logical drive displays. Select a RAID level and
ENTER to confirm.
press
Do not use RAID 3 for any logical drive to be used as a DOS volume.
7. Set the spanning mode for the current logical drive. Highlight Span from the bottom window of the logical drive configuration screen, and press
ENTER. The choices are as
follows: CanSpan Array spanning is enabled for the current logical drive. The logical drive can
occupy space in more than one array. NoSpan Array spanning is disabled for the current logical drive. The logical drive can
occupy space in only one array. For two arrays to be spannable, they must have the same stripe width (they must contain
the same number of physical drives) and must be consecutively numbered. If Array 2 contains four disk drives, it can be spanned only with Array 1 and/or Array 3, and only if Arrays 1 and 3 also contain four disk drives. If the two criteria for spanning are met, MegaRAID automatically allows spanning. If the criteria are not met, the Span setting makes no difference for the current logical drive. Highlight a spanning option and press
ENTER.
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The spanning options are: Configuring RAID 10, RAID 30, or RAID 50 Logical Drives. Configure RAID 10 by spanning two to four contiguous arrays, each containing one
RAID 1 logical drive. The RAID 1 logical drives must have the same stripe size. For example, you can use the span option to configure up to four pairs of RAID 1 drives. Up to eight physical drives can appear as one large RAID 1 logical drive.
Configure RAID 30 by spanning two to four contiguous arrays, each containing one RAID 3 logical drive. The RAID 3 logical drives must have the same stripe size.
Configure RAID 50 by spanning two to four contiguous arrays, each containing one RAID 5 logical drives. The RAID 5 logical drives must have the same stripe size.
8. Set the logical drive size. Move the cursor to Size from the bottom of the logical drive configuration screen, and press
ENTER.
By default, the logical drive size is set to all available space in the array(s) being
associated with the current logical drive, thus accounting for the Span setting and for partially used array space. For example, if the previous logical drive used only a part of the space in an array, the current logical drive size is set to the remaining space by default.
9. Select Advanced from the bottom window of the logical drive configuration screen to set the remaining options.
NOTE For a description of the options, refer to the table in “Using Easy Configuration.”
10. After setting the options, press ESC to exit the Advanced Menu.
11. When you finish defining the current logical drive, highlight Accept from the bottom window of the logical drive configuration screen, and press
ENTER. If there is space
remaining in the arrays, the next logical drive to be configured displays.
12. To configure another logical drive, repeat steps 6 through 9. If the array space has been used up, a list of the existing logical drives displays. Press any key to continue and respond to the Save prompt.
13. Initialize the logical drives you have just configured as discussed later in this chapter.
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Using View/Add/Delete Configuration

Follow the steps below to create arrays using View/Add/Delete. View/Add/Delete Configuration allows you to associate logical drives with partial and/or multiple physical arrays (this is called spanning of arrays). The existing configuration is left intact when you select view to look at the current configuration.
To use view/add/delete configuration:
1. Choose Configure from the Management menu.
2. Choose View/Add/Delete Configuration from the Configure menu. An array selection window displays showing the devices connected to the current controller.
Hot key information appears at the bottom of the screen. The hot key functions are as follows:
F2 Display the manufacturer data and MegaRAID error count for the highlighted
drive.
F3 Display the logical drives that have been configured. F4 Designate the highlighted drive as a hotspare . F5 Delete a logical drive. F10 Display the logical drive configuration screen.
3. Press the arrow keys to highlight specific physical drives. Press the spacebar to associate the highlighted physical drive with the current array. The indicator for the selected drive changes from READY to ONLIN A[array number]-[drive number]. For example, ONLIN A2-3 means disk array 2, drive 3.
Add physical drives to the current array as desired. Try to use drives of the same
capacity in a specific array. If you use drives with different capacities in an array, all the drives in the array are treated as if they have the capacity of the smallest drive in the array.
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The number of physical drives in a specific array determines the RAID levels that can be
implemented with the array.
RAID 0 requires one to eight physical drives per array. RAID 1 requires exactly two physical drives per array. RAID 3 requires three to eight physical drives per array. RAID 5 requires three to eight physical drives per array.
4. Press
ENTER when you finish creating the current array. To continue defining arrays,
repeat step 3. To begin logical drive configuration, go to step 5.
5. Press
F10 to configure logical drives. The logical drive configuration screen displays, as
shown below:
The window at the top of the screen shows the logical drive that is currently being configured as well as any existing logical drives. The column headings are as follows:
LD The logical drive number RAID The RAID level Size The logical drive size #Stripes The number of stripes (physical drives) in the associated physical array StrpSz The stripe size Drive-State The state of the logical drive
6. Set the RAID level for the logical drive. Highlight RAID and press
ENTER. A list of the
available RAID levels for the current logical drive displays. Select a RAID level and
ENTER to confirm.
press
Do not use RAID 3 for any logical drive to be used as a DOS volume.
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7. Set the spanning mode for the current logical drive. Highlight Span from the bottom window of the logical drive configuration screen and press
ENTER. The choices are:
CanSpan Array spanning is enabled for the current logical drive. The logical drive can
occupy space in more than one array.
NoSpan Array spanning is disabled for the current logical drive. The logical drive can
occupy space in only one array.
For two arrays to be spannable, they must have the same stripe width (they must contain
the same number of physical drives) and they must be consecutively numbered. If Array 2 contains four disk drives, it can be spanned only with Array 1 and/or Array 3, and only if Arrays 1 and 3 also contain four disk drives. If the two criteria for spanning are met, MegaRAID automatically allows spanning. If the criteria are not met, the Span setting makes no difference for the current logical drive. Highlight a spanning option and press
ENTER.
The spanning options are: Configuring RAID 10, RAID 30, or RAID 50 Logical Drives. Configure RAID 10 by spanning two to four contiguous arrays, each containing one
RAID 1 logical drive. The RAID 1 logical drives must have the same stripe size. For example, you can use the span option to configure up to four pairs of RAID 1 drives. Up to eight physical drives can appear as one large RAID 1 logical drive.
Configure RAID 30 by spanning two to four contiguous arrays, each containing one
RAID 3 logical drives. The RAID 3 logical drives must have the same stripe size.
Configure RAID 50 by spanning two to four contiguous arrays, each containing one
RAID 5 logical drives. The RAID 5 logical drives must have the same stripe size.
8. Set the logical drive size. Move the cursor to Size from the bottom window of the logical drive configuration screen and press
ENTER.
By default, the logical drive size is set to all available space in the array(s) being
associated with the current logical drive, thus accounting for the Span setting and for partially used array space. For example, if the previous logical drive used only a part of the space in an array, the current logical drive size is set to the remaining space by default.
9. Select Advanced from the bottom window of the logical drive configuration screen to set the remaining options.
NOTE For a description of the options, refer to the table in “Using Easy Configuration.”
10. After setting the options, press ESC to exit the Advanced Menu.
11. When you finish defining the current logical drive, highlight Accept from the bottom window of the logical drive configuration screen, and press
ENTER. If there is space
remaining in the arrays, the next logical drive ready to be configured displays.
12. To configure another logical drive, repeat steps 6 through 9. If the array space has been used up, a list of the existing logical drives displays. Press any key to continue and respond to the Save prompt.
13. Initialize the logical drives you have just configured as discussed later in this chapter.

Initializing Logical Drives

You should initialize each new logical drive you configure. You can initialize the logical drives in two ways:
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Batch Initialization
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Individual Initialization
To use batch initialization:
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1. Choose Initialize from the Management menu. A list of the current logical drives displays, as shown below:
2. Press the arrow keys to highlight all drives. Press the spacebar to select the highlighted logical drive for initialization. Press
3. When you finish selecting logical drives, press
F2 to select or deselect all logical drives.
F10 and choose Yes at the confirmation
prompt. The progress of the initialization for each drive is shown in bar graph format.
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4. When initialization is complete, press any key to continue. Press ESC to return to the Management menu.
To use individual initialization:
1. Choose the Objects option from the Management menu. Choose the Logical Drive option from the Objects menu. The following displays.
2. Select the logical drive to be initialized. The following menu displays:
3. Choose the Initialize option from the action menu. The progress of the initialization displays as a bar graph on the screen.
4. When initialization completes, press any key to return to the previous menu.

Formatting Physical Drives

Choose the Format option from the Management menu to low-level format one or more physical drives. A physical drive can be formatted if it is not part of a configuration and is in a Ready state. Since most SCSI drives are factory formatted, do this step only if the drive has an excessive number of media errors.
You can format the physical drives in two ways:
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Batch Formatting
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Individual Formatting
To use batch formatting:
1. Choose Format from the Management menu. A device selection menu displays, showing the devices connected to the current controller:
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2. Press the arrow keys to highlight all drives. Press the spacebar to select the highlighted physical drive for formatting. The indicators for selected drives flashes.
3. When you are finished selecting physical drives, press
F10 and choose Yes at the
confirmation prompt. The indicators for the selected drives changes to FRMT[number], where [number] reflects the order of drive selection. Formatting may take some time, depending on the number of drives you have selected and the drive capacities.
4. When formatting is complete, press any key to continue. Press
ESC to return to the
Management menu.
To use individual formatting:
1. Choose Objects from the Management menu. Choose the Physical Drive option from the Objects menu. A device selection window displays showing the devices connected to the current controller:
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2. Press the arrow keys to highlight the physical drive to be formatted and press ENTER. The following action menu displays:
3. Choose the Format option from the action menu and respond to the confirmation prompt. Formatting can take some time, depending on the drive capacity.
4. When formatting completes, press any key to return to the previous menu.

Rebuilding Critical Logical Drives

NOTE Logical drives are sometimes referred to as “a pack.”
If a disk drive fails in an array that is configured as a RAID 1, 3, or 5 logical drive, you can reconstruct the data that was on the failed drive by first replacing the drive. You can then rebuild the logical drive.
The rebuild types are as follows:
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Type
Automatic Rebuild
Description
MegaRAID automatically tries to use hotspares to rebuild failed disk drives. Display the Objects menu, Physical Drive option screen while a rebuild is in progress. The drive indicator for the hotspare disk drive changes to REBLD A[array number]-[drive number], indicating the disk drive to be replaced.
Manual Rebuild
Manual rebuild is necessary if there are no hotspares with enough capacity to rebuild the failed drives.
To rebuild an individual drive using manual rebuild:
1. Choose Objects from the Management menu. Choose Physical Drive from the Objects menu. A device selection window displays showing the devices connected to the current controller:
2. Press the arrow keys to highlight the physical drive to be rebuilt and press ENTER. The following action menu displays:
3. Choose the Rebuild option from the action menu and respond to the confirmation prompt. Rebuilding can take some time, depending on the drive capacity.
4. When rebuild completes, press any key to return to the previous menu.
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To use batch mode for manual rebuild:
1. Choose Rebuild from the Management menu. A device selection window is displayed showing the devices connected to the current controller. The failed drives have FAIL indicators.
2. Press the arrow keys to highlight all drives to be rebuilt. Press the spacebar to select the highlighted physical drive for rebuild.
3. After selecting the physical drives, press
F10 and select Yes at the confirmation prompt.
The indicators for the selected drives changes to REBLD. Rebuilding can take some time, depending on the number of drives you have selected and the drive capacities.
4. When rebuild is complete, press any key to continue. Press
ESC to return to the
Management menu.

Using a Pre-loaded SCSI Drive “As-is”

CAUTION To use a pre-loaded drive in the manner described here, you must make it the first logical
drive defined (for example: LD1) on the controller to which it is connected.
You may have a SCSI disk drive that is already loaded with software. The drive may be a boot disk containing an operating system. You can use the MegaRAID controller as a SCSI adapter for such a drive by performing the following steps.
To use a pre-loaded SCSI drive:
1. Connect the SCSI drive to one of the channels on the MegaRAID controller, with proper termination and target ID settings.
2. Boot the system and start Setup by pressing
3. Choose Easy Configuration from the Configure menu.
4. Press the cursor keys to highlight the pre-loaded drive.
CTRL+M.
5. Press the spacebar. The pre-loaded drive should now become an array element.
6. Press
ENTER. You have now declared the pre-loaded drive as a one-disk array. Display
the logical drive configuration screen.
7. Set the read policy and cache policy option on the Advanced menu.
8. Exit the Advanced menu. Highlight Accept and press
9. Press
ESC and choose Yes at the Save prompt.
ENTER.
10. Exit Setup and reboot.
Set the host system to boot from SCSI, if such a setting is available.

Saving and Restoring a Configuration

The MegaRAID configuration manager allows you to save the MegaRAID controller’s drive configurations to a diskette. You should always back up the hardware configuration for every InterRAID cabinet connected to the system. This section also describes how to restore a lost hardware configuration to the MegaRAID controller.

Save Configuration to Diskette

To save a configuration to diskette:
1. Ensure the boot sequence for the system is A:, C:.
2. Insert the bootable MegaRAID diskette containing confmgr.exe into the floppy disk drive.
3. Restart the system. Key in confmgr at the command prompt. The MegaRAID PCI Adapter Configuration Manager displays:
MegaRAID PCI Adapter Configuration Manager Ver x.xx [July 8 1996].
Adapter 1 found at Base port = 0xec10 Irq= 0xb
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Save Config to File 1 Restore Config from File 2 Display Adapter Config 3 Display File Config 4 Exit 5
Enter Option -
4. To save the configuration, key in 1 and follow the instructions on the screen. Use a file name with fewer than twenty characters including the .MEG extension. The following displays:
Saving configuration... Press Any Key to Continue.
5. Choose another option, or press 5 to exit.

Restore Configuration to MegaRAID Controller

The MegaRAID configuration manager also allows you to restore to the MegaRAID controller board a configuration that was corrupted or otherwise lost. The restored configuration file must match the hardware configuration. MegaRAID assumes the number of physical drives installed in the InterRAID cabinet is the same as the number of drives configured in the configuration file.
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To restore a configuration to the MegaRAID controller:
1. At the MegaRAID PCI Adapter Configuration Manager menu, key in 2.
CAUTION In the next step, key in only a MegaRAID configuration file. Restoring any other file will
overwrite the binary code for setting the registers, causing damage to the RAID controller board. The board must be replaced.
2. Key in the filename for the configuration file at the prompt. Do not include directory paths. If you used a .MEG extension as part of the filename, include the extension. The configuration is read from the file and saved on the RAID controller board.
3. Press 5 to exit the configuration manager.
4. Remove the MegaRAID diskette and restart the system.

6 Using the Power Console GUI

This chapter describes how to use MegaRAID Power Console. Power Console is an object-
oriented graphics user’s interface (GUI) used to configure and monitor RAID systems locally. Intergraph Computer Systems includes Power Console on the MegaRAID diskette delivered with the InterRAID cabinets.
NOTE If you need to reload the MegaRAID driver, follow the instructions in Appendix B “Software
Updates.”
Power Console allows you to control and monitor the status of hard disk drives and the RAID enclosure. You should understand basic terminology associated with RAID. Refer to Chapter 8 and the glossary for information on RAID concepts and terminology. The topics in this chapter include:
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Identifying Controller Assignments

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Starting Power Console
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Identifying Power Console Options
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Performing Power Console Tasks
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u
Securing Power Console
Identifying Controller Assignments
If you have more than one MegaRAID controller (referred to as “Adapter” in Power Console) in a host system, be sure to configure at least one logical drive on every MegaRAID controller in the host system before you access the controllers from Power Console.
NOTE You can also set up the logical drives as discussed in Chapter 5 using the MegaRAID BIOS
Configuration utility.
Power Console detects the presence of MegaRAID controllers and assigns the controller numbers in a unique way. The assignments also vary depending on the system’s boot device.

Fixed Hard Disk Drive

Intergraph systems that include a MegaRAID controller but use a fixed disk drive on a separate controller as a boot device are covered in this section.
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The following tables show how Power Console lists from one to five installed controllers.
One Controller PCI Slot
1 First 0
Two Controllers PCI Slot
1 First 0 2 Second 1
Three Controllers PCI Slot
1 First 0 2 Second 1 3 Third 2
Four Controllers PCI Slot
1 First 0 2 Second 1 3 Third 2 4 Fourth 3
Five Controllers PCI Slot
1 First 0 2 Second 1 3 Third 2 4 Fourth 3 5 Fifth 4
Controller Power Console
Controller Power Console
Controller Power Console
Controller Power Console
Controller Power Console

InterServe 615, 625, 635, 645 Systems

InterServe 615, 625, 635, 645 systems are shipped from Intergraph Computer Systems with RAID controllers installed in PCI slots 1 through 5 which should remain in these slots. On a system with multiple RAID controllers, always use the RAID controller in PCI slot 1 as the boot controller. On a system with one RAID controller, the controller resides in PCI slot 1.
The following tables show how Power Console lists the installed controllers.
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One Controller PCI Slot
1 First 0 (Boot)
Two Controllers PCI Slot
1 First 0 (Boot) 2 Second 1
Three Controllers PCI Slot
1 First 0 (Boot) 2 Second 1 3 Third 2
Four Controllers PCI Slot
1 First 0 (Boot) 2 Second 1 3 Third 2 4 Fourth 3
Five Controllers PCI Slot
1 First 0 (Boot) 2 Second 1 3 Third 2 4 Fourth 3 5 Fifth 4
Controller Power Console
Controller Power Console
Controller Power Console
Controller Power Console
Controller Power Console
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InterServe 8400 and 8000 Systems

InterServe 8400 and 8000 systems are shipped from Intergraph Computer Systems with RAID controllers installed in PCI slots 4 through 8 which should remain in these slots. On a system with multiple RAID controllers, always use the RAID controller in PCI slot 4 as the boot controller. On a system with one RAID controller, the controller resides in PCI slot 4.
The following tables show how Power Console lists the installed controllers.
One Controller PCI Slot
4 First 0 (Boot)
Two Controllers PCI Slot
4 First 0 (Boot) 5 Second 1
Three Controllers PCI Slot
4 First 0 (Boot) 5 Second 1 6 Third 2
Four Controllers PCI Slot
4 First 0 (Boot) 5 Second 1 6 Third 2 7 Fourth 3
Five Controllers PCI Slot
4 First 0 (Boot) 5 Second 1 6 Third 2 7 Fourth 3 8 Fifth 4
Controller Power Console
Controller Power Console
Controller Power Console
Controller Power Console
Controller Power Console

Starting Power Console

Select the MegaRAID Power Console icon from the MegaRAID group in the Windows NT screen to display the main menu.
NOTE On systems with two-channel MegaRAID controllers, only two columns representing the two
channels will appear on the main menu.
Top Menu Bar
Toolbox
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NOTE The toolbox provides convenient access to the features. In lieu of the toolbox you can select
the same features using the top menu bar. Chapter 7 describes the options of the top menu bar.
The following table defines some terms you will see while configuring drives and running Power Console.
READY Disk drive ready for configuration OPTIMAL Disk drive ready for use ONLINE Disk drive ready for use REBUILD Disk drive to be replaced OFFLINE Unformatted drive PACK Configured pack DRIVES Number of drives in a pack SIZE Size of the packs (in megabytes) HOTSP Disk drive configured as hot spare (standby) drive EMPTY No disk drive installed DEGRADED A logical drive has encountered a problem FAIL A disk drive has failed
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Identifying Power Console Options

Power Console executes from any workstation and runs under Microsoft Windows NT. The topics discussed in this section include:
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Configuration Icons

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Drag and Drop Icons
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Logical Drives Icons and Logical Drive x menu
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Channels Icons and Channel x menu
Configuration Icons
The icons are described below.
Display configuration; click on this icon to display the current RAID system
configuration. For example:
Print; click on this icon to make a hardcopy of the current configuration.
Auto configuration; click on this icon to allow MegaRAID to configure the
RAID subsystem.
Custom configuration; click on this icon to allow you to configure the RAID
subsystem.
Reset; click on this icon to clear the RAID configuration on the
currently selected controller. A confirmation dialog appears as follows:
Click on OK to reset the configuration or Cancel to abort the process.
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View log; click here to display a list of MegaRAID activities.
Rebuild rate; click on this icon to set the RAID rebuild drive rate.
Rescan; when you click on this icon, the currently selected MegaRAID
controller rescans its SCSI channels to ensure drive configuration information is current.

Drag and Drop Icons

The icons are described below.
Rebuild disk; drag the physical drive icon that represents the drive to be rebuilt
to this icon to rebuild the selected drive.
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Initialize logical drive; drag the logical drive icon that represents the drive to
be initialized to this icon.
CAUTION If you reset your configuration by mistake, you can recover it by reconfiguring the physical
drives into the same array and logical drive structure they were in, or by saving the configuration without initializing. Another method is to save the configuration to a floppy.
Logical drive parity check; drag the logical drive icon to this icon to check
parity.
CAUTION Any parity inconsistency will automatically be corrected. This could cause loss or corruption
of data.
Trash; drag the drive icon that represents the drive to be deleted to this icon,
and then drop it.

Logical Drives Icons and Logical Drive x Menu

The following are the logical drives icons:
Status
The indictor light on each logical drive icon indicates its status.
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Green indicates normal operation.
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Yellow indicates that the drive performance is degraded.
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Red indicates a failed drive.
With the cursor placed over one of the device icons, click the right mouse button to display the Logical Drive x menu. The menu has a list of actions that can be applied to the selected device. Refer to the following figure:
Logical Drive x Menu
You can perform RAID tasks on preconfigured RAID logical drives without halting system operations. You can select any bolded option from the Logical Drive x pull down menu as shown in the following dialog:
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Change Config and Add Drive Options
Trash Icon
Change Config and Add Drive options extend from the Advanced Menu. For more details
on these options, refer to “Creating an Array” in this chapter.
NOTE The trash can icon in the lower right corner of the MegaRAID Power Console dialog is
available for you to use. For example, to delete a physical drive from a RAID logical drive, drag and drop a physical drive over the trash can icon.
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Channels Icons and Channel x Menu

The channels icons consist of a stack of drive icons where each device on a SCSI channel is represented by a disk, CD-ROM, or tape drive icon. The channel indicator light on each channel icon indicates the status of that channel.
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Green indicates normal operation.
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Yellow indicates that the drive performance is degraded.
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Red indicates a failed drive.
With the cursor over a configured device, click the right mouse button to display the Channel x pull down menu. The menu lists the bolded options available for that physical device.
Pull Down Menu for Channel
x
The Deactivate option lasts for 60 seconds when invoked. During this period, the RAID controller ceases to issue commands on the SCSI bus for a selected channel. By idling the bus activity in this manner, it assures data integrity when hot swapping disk drives.
CAUTION After a drive fails, do not place the drive back ONLINE or you will get data errors. You
should investigate why the device went offline and correct the problem.

Performing Power Console Tasks

The topics in this section include:
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Viewing Information
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Selecting Adapter_x
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Creating an Array
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