InterRAID
Hardware User’s Guide
January 1997
DHA018210
Warranties and Liabilities
The information and the software discussed in this document are subject to change without notice and
should not be considered commitments by Intergraph Corporation. Intergraph Corporation assumes no
responsibility for any errors in this document.
The software discussed in this document is furnished under a license and may be used or copied only in
accordance with the terms of the license. No responsibility is assumed by Intergraph for the use or
reliability of software on equipment that is not supplied by Intergraph or its affiliated companies.
All warranties given by Intergraph Corporation about equipment or software are set forth in your purchase
contract, and nothing stated in, or implied by, this document or its contents shall be considered or deemed
a modification or amendment of such warranties.
Copyright
1997, Intergraph Corporation including this documentation, and any software and its file formats and
audio-visual displays described herein; all rights reserved; may only be used pursuant to the applicable
software license agreement; contains confidential and proprietary information of Intergraph and/or other
third parties which is protected by copyright, trade secret and trademark law and may not be provided or
otherwise made available without prior written authorization.
Restricted Rights Legend
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in
subdivision (c)(1)(ii) of the rights in technical data and computer software clause at DFARS 252.227-
7013.
Unpublished rights reserved under the copyright laws of the United States.
Intergraph Corporation
Huntsville AL 35894-0001
Trademarks
Intergraph and the Intergraph logo are registered trademarks of Intergraph Corporation. InterRAID is
a trademark of Intergraph Corporation.
Microsoft and Windows are registered trademarks of Microsoft Corporation. Windows NT is a
trademark of Microsoft Corporation.
Other brands and product names are trademarks of their respective owners.
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance
with the instruction manual, it may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
DOC Compliance
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulations of the Canadian Department of Communications.
Warnings
Changes or modifications made to the system that are not approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use
a tool for purposes other than instructed.
There are no user serviceable parts in the power supply. Refer all servicing of the power supply to
qualified service personnel.
There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the
same or equivalent type as recommended by the manufacturer. Dispose of used batteries according to the
manufacturer’s instructions.
Cautions
THIS PRODUCT CONFORMS TO THE APPLICABLE REQUIREMENTS OF 21 CFR SUBCHAPTER J
AT DATE OF MANUFACTURE.
Read all safety and operating instructions before using the equipment. Keep these instructions for future
reference. Follow all warnings on the equipment or in the operating instructions.
Contents
Preface...............................................................................................................................xi
About This Document......................................................................................................... xi
Document Conventions......................................................................................................xii
Finding Operating System Information ..............................................................................xii
Getting Documentation and Training ................................................................................xiii
Getting Telephone Support ............................................................................................... xiii
Using the Intergraph Bulletin Board Service .....................................................................xiv
Using the Intergraph FAXLink ......................................................................................... xiv
Finding Intergraph on the Internet ..................................................................................... xv
1 Getting Started............................................................................................................... 1
Unpacking the Equipment....................................................................................................1
Identifying the Operating System Disk Drives......................................................................2
Selecting a Location.............................................................................................................2
Describing Common Disk Array Features ............................................................................ 2
RAID Controller Board .......................................................................................... 3
Smart Cabinet Monitoring ...................................................................................... 3
SAF-TE Cabinet Monitoring ..................................................................................3
Door Lock..............................................................................................................3
Describing Applicable Intergraph Systems...........................................................................3
Identifying System PCI Slots................................................................................................5
Using the Controller Software.............................................................................................. 5
Determining the RAID Controller ........................................................................................ 6
Connecting the Cabinet........................................................................................................6
v
2 Setting Up and Expanding InterRAID-6....................................................................... 7
Connecting InterRAID-6 to the System................................................................................7
Connecting Remaining Cabinets and Cables ........................................................................8
Expanding the System..........................................................................................................8
Unpacking..............................................................................................................9
Setting Up Host...................................................................................................... 9
Installing the RAID Disk Drives ........................................................................................ 10
Powering On and Configuring the System.......................................................................... 12
Important Operating Notices ................................................................................ 12
Important Software Notices..................................................................................13
3 Setting Up and Expanding InterRAID-8..................................................................... 15
Connecting InterRAID-8 to the System.............................................................................. 15
Single-Channel .................................................................................................... 15
Dual-Channel.......................................................................................................16
Connecting Remaining Cabinets and Cables.........................................................17
vi
Expanding the System ........................................................................................................18
Unpacking ............................................................................................................18
Placing Cabinets ...................................................................................................19
Setting Up Host.....................................................................................................20
Installing Multiple Expansions..............................................................................21
Installing the RAID Disk Drives.........................................................................................23
Powering On and Configuring the System ..........................................................................25
Important Operating Notices .................................................................................25
Important Software Notices...................................................................................25
4 Setting Up and Expanding InterRAID-12....................................................................27
Connecting InterRAID-12 to the System.............................................................................27
Connecting Remaining Cabinets and Cables .......................................................................28
Expanding the System ........................................................................................................29
Unpacking ............................................................................................................29
Placing Cabinets ...................................................................................................29
Setting Up Host.....................................................................................................30
Installing the RAID Disk Drives.........................................................................................31
Powering On and Configuring the System ..........................................................................33
Important Operating Notices .................................................................................33
Important Software Notices...................................................................................34
5 Using DAC InterRAID Utilities....................................................................................35
Updating the DAC960 Driver ............................................................................................. 35
DACADM and DACMON Utilities....................................................................................36
Starting DACADM...............................................................................................37
DACADM Options...............................................................................................38
DACMON Overview.............................................................................................40
Starting DACMON...............................................................................................40
RAID BIOS Setup..............................................................................................................40
Startup Sequence...................................................................................................41
Error Conditions While Checking the Drives ........................................................41
Overview of DACCF..........................................................................................................42
Starting DACCF.................................................................................................................43
Main Menu.........................................................................................................................45
01. Automatic Configuration.................................................................................46
02. New Configuration..........................................................................................48
03. View/Update Configuration............................................................................. 56
04. Rebuild ...........................................................................................................58
05. Initialize System Drive....................................................................................59
06. Consistency Check..........................................................................................60
07. Tools...............................................................................................................61
08. Select DAC960 ...............................................................................................66
09. Advanced Functions........................................................................................66
10. Diagnostics .....................................................................................................70
vii
Error Conditions ................................................................................................................ 70
Installation Aborted Errors ................................................................................... 70
NVRAM/Flash Configuration Mismatch Errors ................................................... 71
Controller Checksum Errors ................................................................................. 71
Common DACCF Procedures.............................................................................................72
Enabling Automatic Rebuild................................................................................. 72
Changing the Write Policy ................................................................................... 73
Configuring Additional Disk Arrays.....................................................................73
Recovering Unusable (DED) Disk Drives............................................................. 74
6 Using MegaRAID BIOS...............................................................................................77
Updating the MegaRAID Driver ........................................................................................ 77
Startup Sequence................................................................................................................ 79
Management Menu Options ............................................................................................... 79
Exiting MegaRAID BIOS Configuration Utility................................................................. 80
Management Menu Tree .................................................................................................... 80
Configure Menu................................................................................................... 81
Initialize Menu.....................................................................................................81
Objects Menu....................................................................................................... 81
Format Menu........................................................................................................ 85
Rebuild Menu....................................................................................................... 86
Check Consistency Menu ..................................................................................... 86
Select Adapter Menu............................................................................................87
Disable BIOS Menu..............................................................................................87
Configuring Arrays and Logical Drives.............................................................................. 87
Choosing the Configuration Method..................................................................... 88
Designating Drives as Hot Spares......................................................................... 89
Using Easy Configuration..................................................................................... 90
Using New Configuration..................................................................................... 93
Using View/Add Configuration............................................................................ 97
Initializing Logical Drives.................................................................................. 100
Formatting Physical Drives ................................................................................ 101
Rebuilding Failed Disk Drives ......................................................................................... 103
Using a Pre-loaded SCSI Drive “As-is”............................................................................ 105
7 Using Power Console.................................................................................................. 107
Installing the MegaRAID Power Console Utility.............................................................. 107
Overview......................................................................................................................... 108
Power Console Icons........................................................................................................ 109
Configuration Icons............................................................................................ 109
Drag and Drop Icons .......................................................................................... 111
Logical Drive and Channel Icons ..................................................................................... 112
Defining Power Console Menu Options............................................................................ 113
Adapter Menu.................................................................................................................. 114
Configuration..................................................................................................... 116
Flush Cache ....................................................................................................... 118
viii
View Log............................................................................................................118
Diagnostics.........................................................................................................118
Enclosure Management.......................................................................................118
Properties............................................................................................................119
Hide/Show Toolbox.............................................................................................120
Performance Monitor..........................................................................................120
Object Identification............................................................................................120
Enable/Disable Sound.........................................................................................121
Enable/Disable Alarm Control ............................................................................121
Exit.....................................................................................................................121
Physical Drv Menu...........................................................................................................121
Rebuild...............................................................................................................121
Abort Rebuild..................................................................................................... 122
Format................................................................................................................122
Diagnostics.........................................................................................................122
Tools...................................................................................................................122
Properties............................................................................................................122
Logical Drv Menu ............................................................................................................123
Create................................................................................................................. 123
Initialize .............................................................................................................124
Check Parity .......................................................................................................125
Properties............................................................................................................126
Logical Drive Menu............................................................................................126
Change Policy.....................................................................................................128
Advanced Menu..................................................................................................128
Removing a Drive............................................................................................................. 133
Designating Drives as Hot Spares .....................................................................................134
Securing Power Console...................................................................................................134
Saving Configuration to Floppy........................................................................................135
8 Servicing the Disk Array ............................................................................................137
Precautions.......................................................................................................................137
Replacing RAID Controllers............................................................................................. 137
Replacing Disk Drives......................................................................................................139
Replacing Power Supplies.................................................................................................139
Replacing Cooling Fans.................................................................................................... 140
Replacing Cabinets...........................................................................................................141
9 Identifying the RAID Controller Board...................................................................... 143
DAC960P Controller ........................................................................................................143
DAC960PD Controller ..................................................................................................... 144
MegaRAID Controller......................................................................................................145
Features............................................................................................................................145
PCI Bus Interface................................................................................................146
AT Compatible BIOS..........................................................................................146
RAID Controller Firmware .................................................................................146
RAID SCSI Bus.................................................................................................. 146
Components..................................................................................................................... 146
i960 RISC Processor........................................................................................... 146
Cache Memory................................................................................................... 147
PCI Connector.................................................................................................... 147
Flash EEPROM (MegaRAID Only).................................................................... 147
SCSI Controller.................................................................................................. 147
External RAID SCSI Connector (DAC960PD and MegaRAID).......................... 147
Onboard Speaker (MegaRAID Only).................................................................. 147
10 Configuring the Disk Array for Performance......................................................... 149
RAID Technology............................................................................................................ 149
Striped RAID Performance .............................................................................................. 149
Mirrored RAID Performance............................................................................................ 150
Other Performance Options.............................................................................................. 150
Tagged Command Queuing................................................................................ 151
Write-Back Caching........................................................................................... 151
Controller Read Ahead....................................................................................... 151
Database Applications...................................................................................................... 151
RAID Mode Performance and Data Integrity Differences................................................. 152
ix
A Specifications............................................................................................................. 153
InterRAID-6 .................................................................................................................... 153
InterRAID-8 .................................................................................................................... 154
InterRAID-12................................................................................................................... 155
B Troubleshooting......................................................................................................... 157
General............................................................................................................................ 157
Error: System fails to power on.......................................................................... 157
Error: InterRAID drive keeps going dead, same physical drive each time .......... 157
Error: System hangs while loading operating system ......................................... 158
Error: System hangs when scanning devices ...................................................... 158
Error: Installation aborted ................................................................................. 158
Error: “No ROM Basic” message displays......................................................... 158
Error: HDD blinking amber, CHM blinking amber ............................................ 159
Error: HDD blinking green, CHM steady green ................................................. 159
InterRAID-8 and InterRAID-12 ....................................................................................... 159
Error: Information Control Panel displays, “Hardware Error” ............................ 159
Error: Power-On Self Test (POST) fails............................................................. 159
Error: Temperature threshold exceeded ............................................................. 160
InterRAID-8 Only............................................................................................................ 160
Error: All drives are dead .................................................................................. 160
Error: Upper bus drives appear dead and the Information Control
Panel displays, “Starting Single...” ........................................................ 160
x
C LED Status Codes and Resource Failures................................................................161
InterRAID LEDs ..............................................................................................................161
Power On LED....................................................................................................163
Power Supply LED..............................................................................................163
Fan LED.............................................................................................................163
Channel Mode LED............................................................................................ 163
Disk Drive LEDs.................................................................................................164
Power-On Self Test...........................................................................................................164
Microprocessor Failures......................................................................................164
RAM Checksum Failure......................................................................................165
SCSI Bus Access Failure.....................................................................................165
Hardware and Software Failures .......................................................................................166
InterRAID-8 Power Supply Failures....................................................................166
Disk Drive Rebuild and Disk Drive Failure......................................................... 166
Windows NT Server Failure................................................................................167
Removable Media Drive Failure..........................................................................167
Glossary ..........................................................................................................................169
Index................................................................................................................................177
Returning Equipment to Intergraph
Returned Goods Authorization (RGA) Form
Shipping Labels
Preface
The InterRAID Hardware User’s Guide provides user and technical information about the
InterRAID-6, InterRAID-8, and InterRAID-12 disk array cabinet. It provides instructions
for installing and expanding the disk array cabinets for use with Intergraph’s servers. This
guide provides hardware and software installation procedures, specifications, and
troubleshooting information.
About This Document
The InterRAID Hardware User’s Guide is organized as follows:
u
Chapter 1, “Getting Started,” provides unpacking instructions for the InterRAID
cabinets. It covers identifying the operating system disk drives, selecting a location, and
common disk array features.
xi
u
Chapter 2, “Setting Up and Expanding InterRAID-6,” describes setting up and
expanding the InterRAID-6 cabinet.
u
Chapter 3, “Setting Up and Expanding InterRAID-8,” describes setting up and
expanding the InterRAID-8 single-channel and dual-channel cabinets.
u
Chapter 4, “Setting Up and Expanding InterRAID-12,” describes setting up and
expanding the InterRAID-12 cabinet.
u
Chapter 5, “Using DAC InterRAID Utilities,” describes how to install and use the Disk
Array Controller Administrator (DACADM) and the Disk Array Controller Monitor
(DACMON) utilities. It describes using the RAID controller’s Basic Input Output
System (BIOS) and the Disk Array Controller Configuration (DACCF) utility to manage
the disk arrays. It also covers DACCF error conditions and common procedures.
u
Chapter 6, “Using MegaRAID BIOS,” describes using the MegaRAID BIOS
Configuration utility to manage the disk arrays.
u
Chapter 7, “Using Power Console,” describes using the MegaRAID Power Console
graphics user interface to manage the disk arrays.
u
Chapter 8, “Servicing the Disk Array,” provides information on servicing the disk array.
This chapter includes maintenance procedures for replacing parts of the system.
u
Chapter 9, “Identifying the RAID Controller Board,” illustrates the three types of RAID
controllers used: DAC960P, DAC960PD, and MegaRAID. It provides jumper locations
and identifies internal and external ports.
xii
u
Chapter 10, “Configuring the Disk Array for Performance,” discusses the various RAID
hard disk drive configurations and their effects on performance.
u
Appendix A, “Specifications,” includes product specifications.
u
Appendix B, “Troubleshooting,” includes troubleshooting guidelines for the disk arrays.
u
Appendix C, “LED Status Codes and Resource Failures,” provides error conditions that
may occur during the Power-On Self Test (POST) diagnostic. It includes solutions to
miscellaneous hardware and software problems.
Document Conventions
Bold Commands, words, or characters that you key in literally.
Italic Variable values that you supply, or cross-references.
Monospace Output displayed on the screen.
SMALL CAPS Key names on the keyboard, such as D, ALT or F3; names of files and
directories. You can type filenames and directory names in the dialog boxes
or the command line in lowercase unless directed otherwise.
CTRL+D Press a key while simultaneously pressing another key; for example, press
CTRL and D simultaneously.
ALT,SHIFT,F Press keys sequentially; for example, press ALT, then press SHIFT, then
F.
press
Finding Operating System Information
For more information on using the Windows NT operating system, refer to the printed and
online Windows NT documentation from Microsoft:
u
For detailed information on the Windows NT operating system, refer to the online
Windows NT System Guide, delivered on CD-ROM with the operating system, and to
Windows NT Help. You can purchase a printed copy of the System Guide from
Intergraph.
u
For detailed information on installing and updating Windows NT, refer to the Windows
NT Installation Guide.
Getting Documentation and Training
You can purchase additional product documentation from Intergraph.
u
In the United States, contact your sales account representative, call the Intergraph Order
Desk at 1-800-543-1054, or send a fax to 1-800-548-3318 to place an order. If you call
or fax the Order Desk, have the document numbers ready for the items you wish to
purchase.
u
Outside the United States, contact the Intergraph subsidiary or distributor from which
you purchased your Intergraph product to place an order.
To find information on training for Intergraph products, or to enroll for an available class,
contact Intergraph Training Solutions at 1-800-240-3000.
Getting Telephone Support
xiii
If you experience problems with your Intergraph product, or have questions about the
information in this document, you can contact Intergraph for help.
u
In the United States, call the Customer Response Center at 1-800-633-7248 between the
hours of 7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday (except
holidays).
u
Outside the United States, contact the Intergraph subsidiary or distributor from which
you purchased your Intergraph product.
Have the following information readily available when you call:
u
The product’s serial number or your service/CPIN number.
u
The product’s name or model number.
u
Your name and telephone number.
u
A brief description of the question or problem.
xiv
Using the Intergraph Bulletin Board Service
Available 24 hours a day, 7 days a week, the Intergraph Bulletin Board Service (IBBS) is an
electronic forum for Intergraph customers to exchange information with Intergraph’s
technical and marketing staff, and with other Intergraph customers. You can use the IBBS
to get technical support information, documentation and training information, programs, and
software updates and fixes. The IBBS is also available for you to give suggestions, make
inquiries, and report problems.
To connect to the IBBS:
1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop
bit, and any baud rate up to 14,400.
2. Using a modem, dial the IBBS number, 1-205-730-8786. You can dial 1-205-730-6504
if you are using a 2,400 baud connection.
Mirror sites are maintained for locations outside the United States. Information on these
sites is available on Intergraph Online, Intergraph’s World Wide Web server.
3. When connected, respond to the login request by keying in your user ID. If you have not
connected before, key in new to create a user ID.
4. Follow the menus to find what you need. If you are new to computer bulletin boards, the
IBBS provides clear choices and plenty of online help. A text file that explains IBBS
commands and organization is available for you to download.
If you have trouble connecting to or using the IBBS, log a support request through the
Customer Response Center (product entry IBBS), send a fax to 1-205-730-1110, or leave a
message for the System Operator (Sysop) at 1-205-730-1413.
Using the Intergraph FAXLink
You can use the Intergraph FAXLink to get technical support information by fax 24 hours a
day, 7 days a week. From a touch-tone phone or fax machine phone:
u
Call 1-800-240-4300 to get new user instructions, an index listing of available
documents, and an overview of the categories of available information.
u
Call 1-205-730-9000 to order the documents (up to 5 per call).
Follow the prompts provided to locate and deliver the information you need.
Finding Intergraph on the Internet
You can find Intergraph on the Internet in the following ways:
u
If you have a World Wide Web browser, connect to Intergraph Online, Intergraph’s
World WideWeb server, at http://www.intergraph.com. From the home page, follow
the links to Customer Services for information on available customer services and
support options.
u
If you have a File Transfer Protocol (FTP) program, connect to Intergraph at
ftp.intergraph.com.
u
If you have a Gopher program, connect to Intergraph at gopher.intergraph.com.
u
You can get information from Intergraph’s email server at info@intergraph.com. Put
help in the body of the message (the subject line is ignored) to get information on such
subjects as Intergraph’s online services and where to get World Wide Web browsers.
u
You can participate in the Intergraph Customer Forum (ICF), a bidirectional gateway to
the USENET newsgroup comp.sys.intergraph. Anything posted to that group or sent to
comp-sys-intergraph@ingr.com is emailed to all subscribers. Incoming email
messages are also posted to the newsgroup. You can subscribe to the ICF via Intergraph
Online.
xv
1 Getting Started
The InterRAID-6, InterRAID-8, and InterRAID-12 disk array cabinets are easy to set up and
connect to an Intergraph desktop or deskside system. This document assumes the system
base unit is already set up.
NOTE To unpack and connect the rack-mount InterRAID-8 cabinet, refer to the hardware
documentation for the rack-mounted system.
Unpacking the Equipment
Carefully unpack the equipment. The carton contains the following items:
u
InterRAID cabinet
1
u
Disk drive box with RAID disk drives
u
Key
u
Diskettes containing configuration and utility software
u
Accessory pack
The accessory pack, included with the cabinet, contains the following items:
u
InterRAID cabinet power cord
u
RAID SCSI cable
u
Four plastic feet
u
Eight cap head hex screws
u
Hex wrench
u
Disk drive labels
u
Drive Labeling instruction sheet
u
Power Supply Cord Selection instruction sheet
u
Feet Installation instruction sheet
u
Antistatic Handling instruction sheet
u
Rubber pads (InterRAID-8 and InterRAID-12)
u
Blanking plate (InterRAID-8)
2
Retain all packaging materials. Equipment returned for repair must be in the original
packaging to obtain warranty service, if provided under your contract agreement.
NOTE If any of the listed parts are missing or damaged, call the Intergraph Customer Response
Center at 1-800-633-7248.
Identifying the Operating System Disk Drives
The box containing the operating system disk drives is labeled, “This box contains disk
drives loaded with operating system software...” Each operating system drive is labeled with
the SCSI ID number. If additional cabinets are purchased, the RAID disk drives for these
cabinets will not contain the operating system software and will not be labeled.
CAUTION Do not remove the RAID disk drives from the antistatic bags until you are ready to install
them in the InterRAID cabinet.
Selecting a Location
The InterRAID cabinets can be placed side-by-side or stacked. Keep the following in mind
when selecting a location.
u
Allow six inches of space in front of the cabinet for the door to open.
u
Allow at least a three-inch clearance in back of the cabinet for air circulation.
u
Place the cabinet on a hard, flat surface (not on carpet).
u
Ensure the surface will support the weight of the cabinets with all RAID disk drives
installed, as follows:
−
InterRAID-6 weighs approximately 38 pounds.
−
InterRAID-8, rack-mount, weighs approximately 84 pounds.
−
InterRAID-8, tower, weighs approximately 75 pounds.
−
InterRAID-12 weighs approximately 75 pounds.
Describing Common Disk Array Features
The following features are common to the InterRAID-6, InterRAID-8, and InterRAID-12
expansion solutions.
RAID Controller Board
The RAID controller board incorporates a 32-bit RISC processor to control all functions
including SCSI bus transfers, RAID processing, configuration, data striping, error recovery,
and drive building.
Smart Cabinet Monitoring
The cabinet uses an intelligent interface (microprocessor) to alert the user in the event of an
abnormal system condition. The microprocessor resides on the SCSI bus and communicates
the level of fault-tolerance to the user through software, LEDs, and audible alarms. The
cabinet monitors its disk drives, power supplies, cooling fans and temperature and
continually reports to the LEDs and the Information Control Panel.
NOTE The InterRAID-6 cabinet does not have an Information Control Panel.
SAF-TE Cabi net Monitoring
3
SCSI Accessed Fault-Tolerant Enclosure (SAF-TE) is a new method to alert the user of
abnormal system conditions. SAF-TE, in addition to the Smart Cabinet monitoring
functions listed above, allows reporting to the system of the cooling fan revolutions per
minute, power supply voltages and temperature in degrees, number of insertions per slot, and
number of powerup hours.
Door Lock
The front door uses an integrated door lock to prevent unauthorized access to the internal
components. Two keys are provided with the cabinet. To unlock the door, insert the key and
turn it counterclockwise. To lock the door, turn the key clockwise.
NOTE After inserting the key into the lock, the key can only be removed when the door is locked.
Describing Applicable Intergraph Systems
The dual-channel InterRAID-8 is available as a deskside (tower) unit, and the rack-mount
version is available as dual-channel and single-channel, depending on the system to which it
is attached.
4
The following tables list current InterRAID cabinets, systems, controllers, and applicable
software.
InterRAID-6
Single-channel
Tower
InterRAID-8
Dual-channel
Tower
Dual-channel
Rack-mount
Single-channel
Rack-mount
Intergraph System Controller/Software Cabinet Software
DTP Server (TD-40)
InterServe 21
InterServe 32
DAC960xx with
DACCF, DACADM,
and DACMON utilities
Smart Cabinet
TD-30, TD-40
TDZ-600, TDZ-610
Intergraph System Controller/Software Cabinet Software
InterServe 610, 620,
630, 640
DAC960xx with
DACCF, DACADM,
Smart Cabinet
and DACMON utilities
StudioZ RAX
MegaRAID with
SAF-TE Cabinet
MegaRAID BIOS setup
and Power Console
utilities
InterServe 650, 660
MegaRAID with
SAF-TE Cabinet
MegaRAID BIOS setup
and Power Console
utilities
Dual-channel
Tower
InterServe 615, 625,
635, 645
MegaRAID with
MegaRAID BIOS setup
SAF-TE Cabinet
and Power Console
utilities
InterRAID-12
Dual-channel,
Tower
NOTE To determine which version of cabinet software is on your disk array cabinet(s), select the
following from the LCD Panel: Menu => Hardware => Firmware revision. A Smart cabinet
array will display a blank. A SAF-TE cabinet array will report SAF-TE on the top line of the
display.
Intergraph System Controller/Software Cabinet Software
InterServe 62, 64, 66
InterServe 610, 620,
630, 640
DAC960xx with
DACCF, DACADM,
and DACMON utilities
Smart Cabinet
Intergraph does not recommend striping a 2-pack or logical drive across Smart cabinets and
SAF-TE cabinets. For more information on striping, refer to the appropriate chapter in this
guide for the installed controller and the applicable software utility. DAC960xx with
DACCF, DACADM, and DACMON utilities are found in Chapter 5. MegaRAID with
MegaRAID BIOS setup and Power Console utilities are found in Chapter 6 and Chapter 7,
respectively.
Identifying System PCI Slots
The following figures indicate PCI slot numbers for Intergraph’s system base units.
Slot 1
Slot 3
5
TD-xx, TD-xxx
Slot 1
Slot 6
Using the Controller Software
Your system shipped with either a DAC960xx or a MegaRAID controller and the associated
software. Be sure to determine which controller board is installed and use the proper
software when configuring. Chapter 5 contains the software instructions for the DAC960P
and DAC960PD controllers, and Chapters 6 and 7 contains the software instructions for the
MegaRAID controller.
Slot 1
Slot 3
DTP Server, InterServe 21
InterServe 6xx, TD-xx, TD-xxx,
TDZ-xx, TDZ-xxx
TD-x10, TDZ-x10
6
Determining the RAID Controller
You can determine which RAID controller is installed in your system by viewing the BIOS
banner during the boot process. Chapters 5 and 6 provide examples of the BIOS banner for
the appropriate RAID controller. Refer to Chapter 5 for either a DAC960P or DAC960PD
controller, or Chapter 6 for a MegaRAID controller.
Connecting the Cabinet
Use the appropriate instructions in this guide when connecting the cabinet to the system base
unit.
u
For InterRAID-6 cabinets, refer to Chapter 2, “Setting Up and Expanding
InterRAID-6.”
u
For InterRAID-8 cabinets, refer to Chapter 3, “Setting Up and Expanding
InterRAID-8.”
u
For InterRAID-12 cabinets, refer to Chapter 4, “Setting Up and Expanding
InterRAID-12.”
2 Setting Up and Expanding
InterRAID-6
To set up the InterRAID-6 disk array with a system base unit, you will perform the following
tasks:
u
Connect the InterRAID-6 cabinet to the system base unit.
u
Expand the system (if installing additional disk arrays).
u
Install the RAID disk drives.
u
Power on and configure the system.
7
Connecting InterRAID-6 to the System
To connect the InterRAID-6 cabinet:
1. Connect the RAID SCSI cable to the RAID SCSI port on the RAID controller board
installed in the system base unit.
RAID
Controller
Board in
Base Unit
InterRAID-6
RAID SCSI
Port
2. Connect the other end of the RAID SCSI cable to the RAID SCSI port on the
InterRAID-6 cabinet.
8
Connecting Remaining Cabinets and Cables
To connect the remaining cabinets and cables:
1. Choose the proper power cord for the cabinet. Refer to the Power Supply Cord Selection
instruction sheet included in the accessory pack.
2. Connect the power cord to the InterRAID-6 cabinet. Lift the power cord retainer, insert
the power cord, and lower the retainer into place over the power cord.
3. Connect the other end of the power cord to an Uninterruptible Power Supply (UPS), if
available, or to a grounded, three-prong AC power outlet.
CAUTION If the system does not connect to a UPS, data loss can occur if there is a power failure.
4. If you have additional cabinets, connect the RAID SCSI cables and power cords in the
same manner as instructed above.
5. For Intergraph deskside systems, use the following table as a guide to install any
secondary RAID controller boards.
Number of
RAID
Controllers
One PCI Slot 3 - - Two PCI Slot 3 PCI Slot 2 - Three PCI Slot 3 PCI Slot 2 PCI Slot 1 Four PCI Slot 3 PCI Slot 2 PCI Slot 1 PCI Slot 6
−
If PCI Slot 6 is not available, use PCI Slot 5.
−
For DTP Server systems, the boot drive will be in the external disk array attached to
the primary RAID controller board.
−
For Intergraph desktop and deskside systems with an internal hard disk drive, the
boot drive is the internal hard disk drive and does not require connection to a
primary RAID controller board. Any external cabinets and associated RAID
controller boards are secondary.
Primary Secondary Secondary Secondary
Expanding the System
This section provides instructions to expand the following systems with additional
InterRAID-6 disk arrays:
u
InterServe 21, 22, and 32
u
u
The following describes unpacking, setting up, and connecting the InterRAID-6 Expansion
Solution to your system.
Unpacking
Carefully unpack the InterRAID-6 Expansion Solution equipment, and verify that you have
the following items:
u
u
u
u
u
9
DTP Server
TD-xx (desktop and deskside)
InterRAID-6 cabinet
Key for cabinet door
RAID disk drives
Diskettes containing configuration and utility software
Documentation
u
Antistatic wrist strap
u
Accessory pack containing a power cord, RAID SCSI cables, four plastic feet, eight cap
head screws, one hex wrench, disk drive labels, rubber pads, a blanking plate, a Drive
Labeling sheet, a Feet Installation sheet, a Power Supply Cord Selection sheet, and an
Antistatic Handling sheet
The Expansion Solution equipment may also include a RAID controller board.
CAUTION Do not remove the RAID disk drives from the antistatic bags until you are ready to install the
drives in the cabinet. Do not handle the RAID disk drives unless you connect an antistatic
wrist strap to your wrist and to a bare metal surface on the cabinet.
Retain all packaging materials. You must return the system in the original packaging to
obtain warranty service. Refer to the instructions in the back of this guide for returning
equipment to Intergraph.
Setting Up Host
The following provides instructions for setting up the host system for use with an
InterRAID-6 Expansion Solution RAID controller board.
10
To set up the host for use with InterRAID-6:
1. If your Expansion Solution came with a RAID controller board, install it into the
appropriate PCI slot in the system’s base unit. Refer to Chapter 1, “Getting Started,” for
PCI slot designations. Refer to your system’s documentation for instructions on opening
the base unit, taking precautions against electrostatic discharge, and installing option
boards.
−
On InterServe 21, DTP Server, and TD-xx deskside systems, the primary RAID
controller is installed in PCI slot 3. Install additional (secondary) controllers in PCI
slots 2, 1, and 6 (in that order). If PCI slot 6 is not available, use PCI slot 5.
−
On TD-xx desktop systems, the primary RAID controller may be installed in PCI
slot 1 or PCI slot 2, whichever is available. Install a secondary controller in the
other slot.
−
On InterServe 22 and 32 systems, the primary RAID controller is installed in PCI
slot 2. Install additional (secondary) controllers in PCI slots 3, 4, and 5.
−
On DTP Server systems, the boot disk drives are in the InterRAID disk array
connected to the primary RAID controller.
−
For Intergraph desktop and deskside systems with an internal hard disk drive, the
internal hard disk drive is the boot disk drive and does not require connection to a
primary RAID controller. Any external disk arrays and associated RAID
controllers are secondary.
2. Route and connect the RAID SCSI cables and power cables to the back of each cabinet.
Installing the RAID Disk Drives
The InterRAID-6 cabinet contains up to six 1.0-inch high, 3.5-inch form factor RAID disk
drives. Supported capacities include 1 GB, 2 GB, 4 GB, and higher as the disk drives
become available. Contact an Intergraph sales representative for drive availability. The lefthand side of the disk drive label identifies the disk drive size.
NOTE Intergraph attaches a SCSI ID number to the disk drive label to identify each of the boot disk
drives. All other disk drives are for data storage and do not specify a SCSI ID number.
CAUTION Ensure you install the boot disk drives into the InterRAID-6 cabinet that connects to the
primary RAID controller board.
To install the RAID disk drives:
1. Unlock the front panel door using the key for the InterRAID-6 cabinet.
2. Remove the RAID disk drives from the carton labeled, “This box contains disk drives
loaded with operating system software....” For TD-xx desktop and deskside systems, the
first three drives (ID 0, 1, 2) contain the operating system. For the DTP Server systems,
all six disk drives contain the operating system.
The following table shows the order in which to install the boot disk drives:
11
Disk Drive Label
InterRAID-6 Slots
ADP CHN ID 6 Slot 6 (Top)
ADP CHN ID 5 Slot 5
ADP CHN ID 4 Slot 4
ADP CHN ID 2 Slot 3
ADP CHN ID 1 Slot 2
ADP CHN ID 0 Slot 1 (Bottom)
3. Install the boot disk drives in the primary InterRAID-6 cabinet. To insert a drive,
extend the drive latching clips and slide the drive into the slot. Push between the
latching clips until the drive connects. Close the drive latching clips until they snap into
place, locking the drive into the slot. Refer to the following figure.
CAUTION Carefully insert the disk drives to avoid damaging the Single Connector Attachment (SCA)
connector.
Drive
Latching
Clips
(Open)
4. Install the remaining RAID disk drives without labels into the primary cabinet. You can
install them in any order as long as the slots are filled sequentially upward (for example,
do not install drives in slots 4 and 6, leaving slot 5 empty).
Power Switch
Slot 1
12
5. If necessary, fill in the label information for each RAID disk drive. Refer to the Drive
Labeling instruction sheet. The disk drive label has blank spaces for you to apply the
appropriate numbers to indicate the RAID controller board number (ADP X), channel
number (CHN Y), and SCSI ID number (ID Z). In the following table, Intergraph
reserves SCSI ID 3 for the entire disk array. All six RAID disk drives connect to a
single channel.
Use the following table to label the drives:
Disk Drive Label
InterRAID-6 Slots
ADP X CHN 0 ID 6 Slot 6 (Top)
ADP X CHN 0 ID 5 Slot 5
ADP X CHN 0 ID 4 Slot 4
ADP X CHN 0 ID 2 Slot 3
ADP X CHN 0 ID 1 Slot 2
ADP X CHN 0 ID 0 Slot 1 (Bottom)
6. If you have additional cabinets, install the RAID disk drives and complete the drive
label information as appropriate.
Powering On and Configuring the System
To prevent accidental power off or on, the power switch is recessed and not accessible with
the door closed and locked. Before starting the system for the first time, read the following
important operating and software notices.
Important Operating Notices
u
Always power on the InterRAID-6 cabinet and wait for the audible beep before powering
on the system base unit.
u
If you are installing RAID disk drives that are partially loaded with the Windows NT
Server operating system, you must complete installation of the operating system before
configuring your RAID disk array. If you do not complete installation, or if you turn off
the power to the system base unit before completing the Windows NT Server setup
procedures, you must reload the operating system. Once you power on the system base
unit, do not power off the system without completing Windows NT Server installation.
u
Always power off the system base unit before powering off the InterRAID-6 cabinet. If
you power off the cabinet first, the RAID controller board will read the drives as dead
the next time you power on the system. Refer to Chapter 5 “Using DAC InterRAID
Utilities,” or Chapter 6 “Using MegaRAID BIOS” and Chapter 7, “Using Power
Console.”
Important Software Notices
u
For DTP Server systems, Intergraph installs the Microsoft Windows NT Server
operating system software and prepares it for final configuration by users.
u
For desktop and deskside systems other than the DTP Server, the disk drives are
delivered with Microsoft Windows NT Server operating system software partially
installed. You must complete Windows NT Server installation before using the system.
u
The RAID controller board has two types of write caching: write-back and writethrough. Write-through caching reduces the risk of data loss in the event of a power
failure. Write-back caching improves performance, but the drawback is potential data
loss if power fails. Intergraph recommends connection to a UPS to guard against data
loss.
13
u
Intergraph configures the RAID controller board to RAID level 5. RAID controllers
support RAID levels 0, 1, 5, 6 (0+1), and 7. The MegaRAID controller, in addition to
the other levels, also supports RAID level 3.
To power on and configure the system:
1. Power on the InterRAID-6 cabinet and wait for the audible beep.
2. Power on the system base unit and the monitor.
3. Complete the Windows NT Server installation. Refer to the system’s setup or
configuration documentation.
4. Install the proper software utilities available for the RAID controller board installed in
the system.
For DAC960P and DAC960PD boards, install the DACADM and DACMON utilities.
Refer to Chapter 5, “Using DAC InterRAID Utilities.”
For MegaRAID boards, install the MegaRAID BIOS and Power Console utilities. Refer
to Chapter 6, “Using MegaRAID BIOS” and Chapter 7, “Using Power Console.”
WARNING After you configure the RAID disk drives, it is very important that you backup the
configuration to a diskette. It will be very helpful for future use in the event the
configuration should become lost. Refer to Chapter 5 “Using DAC InterRAID Utilities,”
or Chapter 6 “Using MegaRAID BIOS” and Chapter 7, “Using Power Console.”
14
5. If necessary, configure the RAID controller board to your preferences. Refer to Chapter
5 “Using DAC InterRAID Utilities,” or Chapter 6 “Using MegaRAID BIOS” and
Chapter 7, “Using Power Console.”
6. Use Disk Administrator in Windows NT to partition and format the disk space not used
by the operating system. When prompted to create a Signature File, select Yes. Refer to
the Windows NT Server System Guide for information on using Disk Administrator.
3 Setting Up and Expanding
InterRAID-8
To set up the InterRAID-8 disk array with a system base unit, you will perform the following
tasks:
u
Connect the InterRAID-8 cabinet to the system base unit.
u
Expand the system (if installing additional disk arrays).
u
Install the RAID disk drives.
u
Power on and configure the system.
15
Connecting InterRAID-8 to the System
When setting up the InterRAID-8 cabinet in a vertical position, install the plastic feet on the
cabinet according to the Feet Installation instruction sheet. If setting up the cabinet
horizontally, install the rubber pads on the cabinet in the recessed area of each corner.
NOTE To connect the rack-mount InterRAID-8 cabinet, refer to the system’s hardware
documentation for the rack-mounted system.
InterRAID-8 is available in two configurations, single-channel and dual-channel. The
single-channel cabinet has eight devices on one SCSI channel, and the dual-channel cabinet
has four devices on each of two SCSI channels. To determine whether you have a singlechannel or a dual-channel cabinet, look at the back of the cabinet. The single-channel
InterRAID-8 cabinet has only one SCSI port; the dual-channel cabinet has two SCSI ports.
Single-Channel
To connect the single-channel InterRAID-8 cabinet:
1. Connect one end of the RAID SCSI cable to the SCSI port on the InterRAID-8 cabinet.
Loading...