Intel X38ML User Manual
Intel® Server Board X38ML User
Guide
A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products
Intel Order Number E17594-003
Disclaimer
Information in this document is provided in connection with Intel® products. No license, express or implied, by
estoppel or otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel's
Terms and Conditions of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any
express or implied warranty, relating to sale and/or use of Intel products including liability or warranties relating to
fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property
right. Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining
applications or for any other application in which the failure of the Intel product could create a situation where
personal injury or death may occur. Intel may make changes to specifications and product descriptions at any time,
without notice.
Intel server boards contain a number of high-density VLSI and power delivery components that need adequate
airflow for cooling. Intel's own chassis are designed and tested to meet the intended thermal requirements of these
components when the fully integrated system is used together. It is the responsibility of the system integrator that
chooses not to use Intel developed server building blocks to consult vendor datasheets and operating parameters to
determine the amount of airflow required for their specific application and environmental conditions. Intel Corporation
can not be held responsible if components fail or the server board does not operate correctly when used outside any
of their published operating or non-operating limits.
Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in
the United States and other countries.
* Other names and brands may be claimed as the property of others.
Copyright © 2007, Intel Corporation. All Rights Reserved
ii Intel® Server Board X38ML User Guide
Safety Information
Important Safety Instructions
Read all caution and safety statements in this document before performing any of the
instructions. See also Intel Server Boards and Server Chassis Safety Information on the
®
Server Deployment Toolkit 2.0 CD and/or at http://support.intel.com/support/
Intel
motherboards/server/sb/cs-010770.htm.
Wichtige Sicherheitshinweise
Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor
Sie eine der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu
Intel-Serverplatinen und Servergehäusen auf der Intel
oder unter http://support.intel.com/support/motherboards/server/sb/cs-010770.htm.
®
Server Deployment T oolkit 2.0 CD
Consignes de sécurité
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce
document avant de suivre toute instruction. Consultez Intel Server Boards and Server
Chassis Safety Information sur le Intel
rendez-vous sur le site http://support.intel.com/support/motherboards/server/sb/cs-
010770.htm.
®
Server Deployment Toolkit 2.0 CD ou bien
Instrucciones de seguridad importantes
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar
cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis Safety
Information en el Intel
support.intel.com/support/motherboards/server/sb/cs-010770.htm.
®
Server Deployment Toolkit 2.0 CD y/o en http://
iii
重要安全指导
在执行任何指令之前，请阅读本文档中的所有注意事项及安全声明。 和/或
http://support.intel.com/support/motherboards/server/sb/CS-010770.htm
Server Boards and Server Chassis Safety Information（《Intel
服务器主板与服务器机箱安全信息》）。
Warnings
Heed safety instructions: Before working with your server product, whether you are
using this guide or any other resource as a reference, pay close attention to the safety
instructions. You must adhere to the assembly instructions in this guide to ensure and
maintain compliance with existing product certifications and approvals. Use only the
described, regulated components specified in this guide. Use of other products /
components will void the UL listing and other regulatory approvals of the product and
will most likely result in noncompliance with product regulations in the region(s) in which
the product is sold.
System power on/off: The power button DOES NOT turn off the system AC power. To
remove power from system, you must unplug the AC power cord from the wall outlet.
Make sure the AC power cord is unplugged before you open the chassis, add, or remove
any components.
上的 Intel
Hazardous conditions, devices and cables: Hazardous electrical conditions may be
present on power, telephone, and communication cables. Turn off the server and
disconnect the power cord, telecommunications systems, networks, and modems attached
to the server before opening it. Otherwise, personal injury or equipment damage can
result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives,
boards, and other parts. We recommend that you perform all procedures in this chapter
only at an ESD workstation. If one is not available, provide some ESD protection by
wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on
your server when handling parts.
ESD and handling boards: Always handle boards carefully. They can be extremely
sensitive to ESD. Hold boards only by their edges. After removing a board from its
protective wrapper or from the server, place the board component side up on a grounded,
static free surface. Use a conductive foam pad if available but not the board wrapper. Do
not slide board over any surface.
iv Intel® Server Board X38ML User Guide
Installing or removing jumpers: A jumper is a small plastic encased conductor that slips
over two jumper pins. Some jumpers have a small tab on top that you can grip with your
fingertips or with a pair of fine needle nosed pliers. If your jumpers do not have such a tab,
take care when using needle nosed pliers to remove or install a jumper; grip the narrow
sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can
damage the contacts inside the jumper, causing intermittent problems with the function
controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool
you use to remove a jumper, or you may bend or break the pins on the board.
Intel® Server Board X38ML User Guide v
vi Intel® Server Board X38ML User Guide
Contents
Safety Information ..................................................................................................... iii
Important Safety Instructions ................................................................................................ iii
Wichtige Sicherheitshinweise ............................................................................................... iii
Consignes de sécurité .......................................................................................................... iii
Instrucciones de seguridad importantes ............................................................................... iii
Warnings ............................................................................................................................... iv
Preface ......................................................................................................................xiii
About this Manual ................................................................................................................xiii
Manual Organization ............................................................................................................xiii
Product Accessories ........................................................................................................... xiv
Additional Information and Software ................................................................................... xiv
Chapter 1: Server Board Features ............................................................................ 1
Connector and Header Locations ..........................................................................................3
Configuration Jumpers ...........................................................................................................4
Back Panel Connectors .........................................................................................................5
Hardware Requirements ........................................................................................................5
Processor ......................................................................................................................6
Memory ..........................................................................................................................6
Power Supply ................................................................................................................6
Chapter 2: Hardware Installations and Upgrades ...................................................7
Before You Begin ...................................................................................................................7
Tools and Supplies Needed ..........................................................................................7
Installing and Removing Memory ..........................................................................................7
Installing DIMMs ............................................................................................................7
Removing DIMMs ..........................................................................................................9
Removing the Heat Sink and Processor ......................................................................10
Installing the Processor ...............................................................................................12
Installing the Heat Sink ................................................................................................13
Replacing the CMOS Battery ...............................................................................................14
Chapter 3: Server Utilities ........................................................................................17
Using the BIOS Setup Utility ................................................................................................17
Starting Setup ..............................................................................................................17
If You Cannot Access Setup ........................................................................................17
Setup Menus ...............................................................................................................17
Upgrading the BIOS .............................................................................................................19
Preparing for the Upgrade ...........................................................................................19
Upgrading the BIOS ....................................................................................................20
Recovering the BIOS ...........................................................................................................20
Intel® Server Board X38ML User Guide vii
Clearing the Password ........................................................................................................ 22
Performing an iBMC Force Update ..................................................................................... 24
Using the iBMC Boot Block Write Protect Jumper (J1A4) ................................................... 25
Appendix A: Troubleshooting .................................................................................27
Resetting the System .......................................................................................................... 27
Problems following Initial System Installation ...................................................................... 27
First Steps Checklist ................................................................................................... 28
Hardware Diagnostic Testing .............................................................................................. 28
Verifying Proper Operation of Key System Lights ....................................................... 29
Confirming Loading of the Operating System ............................................................. 29
Specific Problems and Corrective Actions .......................................................................... 29
Power Light Does Not Light ........................................................................................ 30
No Characters Appear on Screen ............................................................................... 30
Characters Are Distorted or Incorrect ......................................................................... 31
System Cooling Fans Do Not Rotate Properly ............................................................ 31
Diskette Drive Activity Light Does Not Light ................................................................ 32
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light .............................. 32
Cannot Connect to a Server ........................................................................................ 32
Problems with Network ............................................................................................... 33
System Boots when Installing PCI Card ..................................................................... 33
Problems with Newly Installed Application Software ................................................... 34
Problems with Application Software that Ran Correctly Earlier .................................. 34
Devices are not Recognized under Device Manager (Windows* Operating System) . 35
Hard Drive(s) are not Recognized ............................................................................... 35
Bootable CD-ROM Disk Is Not Detected .................................................................... 35
Appendix B: Getting Help ........................................................................................37
World Wide Web .................................................................................................................37
Telephone ........................................................................................................................... 37
Appendix C: Regulatory and Compliance Information .........................................41
Product Regulatory Compliance .......................................................................................... 41
Product Safety Compliance ......................................................................................... 41
Certifications / Registrations / Declarations ................................................................ 41
Product Ecology Requirements ........................................................................................... 42
Product Regulatory Compliance Markings .................................................................. 43
Electromagnetic Compatibility Notices ................................................................................ 44
FCC (USA) .................................................................................................................. 44
ICES-003 (Canada) ..................................................................................................... 45
Europe (CE Declaration of Conformity) ....................................................................... 45
VCCI (Japan) .............................................................................................................. 45
BSMI (Taiwan) ............................................................................................................ 46
RRL (Korea) ................................................................................................................ 46
CNCA (CCC-China) .................................................................................................... 46
viii Intel® Server Board X38ML User Guide
List of Figures
Figure 1. Intel® Server Board X38ML........................................................................................ 1
Figure 2. Server Board Connector and Header Locations ........................................................ 3
Figure 3. Configuration Jumpers............................................................................................... 4
Figure 4. Back Panel Connectors.............................................................................................. 5
Figure 5. Installing DIMMs......................................................................................................... 8
Figure 6. Removing DIMMs....................................................................................................... 9
Figure 7. Opening the Processor Socket Handle.................................................................... 11
Figure 8. Opening the Load Plate ........................................................................................... 11
Figure 9. Removing the Processor.......................................................................................... 12
Figure 10. Installing the Processor.......................................................................................... 13
Figure 11. Installing the Heat Sink .......................................................................................... 14
Figure 12. Replacing the CMOS Battery................................................................................. 16
Figure 13. BIOS Recovery Mode Jumper in Recovery Position.............................................. 21
Figure 14. Password Clear Jumper in Clear Password Position............................................. 22
Figure 15. CMOS Clear Jumper in Clear CMOS Position....................................................... 23
Figure 16. MiBMC Force Update Jumper in the Write Enable Position .................................. 24
Figure 17. iBMC Boot Block Write Protect Jumper (J1A4)...................................................... 26
Intel® Server Board X38ML User Guide ix
x Intel® Server Board X38ML User Guide
List of Tables
Table 1. Additional Information and Software ........................................................................ xiv
Table 2. Server Board Features ................................................................................................2
Table 3. NIC LEDs ....................................................................................................................5
Table 4. Setup Menu Key Use ................................................................................................18
Table 5. Resetting the System ................................................................................................27
Table 6. Product Certification Markings ..................................................................................43
Intel® Server Board X38ML User Guide xi
xii Intel® Server Board X38ML User Guide
Preface
About this Manual
Thank you for purchasing and using the Intel® Server Board X38ML.
This manual is written for system technicians who are responsible for troubleshooting,
upgrading, and repairing this server board. This document provides a brief overview of
the features of the board/chassis, a list of accessories or other components you may need,
troubleshooting information, and instructions on how to add and replace components on
the Intel
http://support.intel.com/support/motherboards/server/X38ML/.
Manual Organization
Chapter 1 provides a brief overview of the Server Board X38ML. In this chapter, you will
find a list of the server board features, photos of the product, and product diagrams to help
you identify components and their locations.
®
Server Board X38ML. For the latest version of this manual, see
Chapter 2 provides instructions on adding and replacing components. Use this chapte r for
step-by-step instructions and diagrams for installing or replacing components such as the
memory , processor, control panel board, and the battery, among other components.
Chapter 3 provides instructions on using the utilities that are shipped with the board or
that may be required to update the system. This includes how to navigate through the
BIOS Setup screens, how to perform a BIOS update, and how to reset the password or
CMOS. Information about the specific BIOS settings and screens is available in the
Technical Product Specification. See "Additional Information and Software" for a link to
the Technical Product Specification.
Appendix A provides troubleshooting information. In this chapter, you will find BIOS
error messages and POST code messages. You will also find suggestions for performing
troubleshooting activities to identify the source of a problem.
Appendix B provides information on obtaining help with the board.
Appendix C gives an overview of regulatory and compliance information.
xiii
Product Accessories
This server board is compatible with the Intel® Server System SR1520ML.
You may need or want to purchase one or more of the following accessory items for your
server:
Processor, memory DIMMs, hard drive, USB floppy drive, USB CD-ROM or DVD-ROM
drive, operating system.
For information about which accessories, memory, processors, and third-party hardware
have been tested and can be used with your board, and for ordering information for Intel
products, see http://support.intel.com/support/motherboards/server/X38ML/.
Additional Information and Software
If you need more information about this product or information about the accessories that
can be used with this server board, use the following resources. These files are available at
http://support.intel.com/support/motherboards/server/X38ML/.
Table 1. Additional Information and Software
For this information or
software
For in-depth technical
information about this
product, including BIOS
settings and chipset
information
If you just received this
product and need to
install it
Accessories or other Intel
server products
Hardware (peripheral
boards, adapter cards)
and operating systems
that have been tested
with this product
Chassis that have been
tested with this product
Processors that have
been tested with this
product
DIMMs that have been
tested with this product
Use this Document or Software
®
Intel
Server Board X38ML Technical Product Specification
®
Intel
Server Board X38ML Quick Start User's Guide in the product
box
Spares and Configuration Guide
Tested Hardware and Operating Systems List
Reference Chassis List
Supported Processors
Tested Memory List
xiv Intel® Server Board X38ML User Guide
Table 1. Additional Information and Software
For this information or
software
To make sure your
Power Budget Tool
Use this Document or Software
system falls within the
allowed power budget
For software to manage
your Intel
®
server
®
Intel
Systen Management Software 2.0
For drivers Search for the word “driver” (for an extensive list of available
drivers)
Search for “operating system driver” (for operating system drivers)
For firmware and BIOS
Firmware Updates
updates, or for BIOS
recovery
For diagnostics test
software
Diagnostics. See also the Intel
that came with your server board.
®
Server Deployment Toolkit 2.0 CD
Intel® Server Board X38ML User Guide xv
xvi Intel® Server Board X38ML User Guide
1 Server Board Features
This chapter briefly describes the main features of the Intel® Server Board X38ML, and
provides a list of the server board features and diagrams, showing the location of
important components and connections on the se rv er boa rd .
Figure 1. Intel
®
Server Board X38ML
Intel® Server Board X38ML User Guide 1
Table 2 summarizes the features of the server board.
Table 2. Server Board Features
Feature Description
Processor Processor and Front Side Bus (FSB) support
• You can install one processor on each server board. For
supported Intel processors, see http://support.intel.com/
support/motherboards/server/X38ML
• Supports 800 / 1066 / 1333 MHz FSB
Memory
• Four DIMM sockets per server board supporting stacked
DDR2 667 / 800 MHz ECC unbuffered memory or non-ECC
memory
• Each server board has two memory channels with two DIMM
sockets per channel
• Support for up to 8 GB of total system memory on each server
board
®
Intel
X38 chipset Intel® X38 chipset on each server board, consisting of:
®
• Intel
• Intel
Expansion capabilities One low-profile PCI Express* x16 riser card connector on each
Video Each server board has an on-board video controller with 32 MB
Hard drive
USB
server board. Each supports one low-profile x1, x4, x8, or x16
adapter.
DDR2 667 video memory
• Four SATA 3.0 Gb/s ports per server board.
• Two external USB 2.0 ports on the rear I/O panel
X38 Memory Controller Hub (MCH)
®
I/O Controller Hub (ICH9R)
• Two internal USB 2.0 headers
LAN
• Dual gigabit Etnernet device that connects to the PCI Express*
interface on the ICH9R
• Two 10 / 100 / 1000 Base-TX interfaces through RJ45
connectors on the rear I/O panel
Floppy drive USB external floppy drive may be attached
CD-ROM / DVD-ROM
drive
Server Management Intel® System Management Software 2.0
2 Intel® Server Board X38ML User Guide
USB external CD-ROM / DVD-ROM drive may be attached
Connector and Header Locations
DCFEAB
X
W
V
U
T
S
R
Q
P
O
G
H
I
NMKJ
L
AF002498
A. NIC1 RJ45 connector (top) I. Processor socket Q. DIMM socket B1
B. USB port 0 (bottom)
USB port 1 (center)
C. NIC2 RJ45 connector K. System fan 3 S. SATA port 0
D. CMOS battery L. System fan 2 T. SATA port 1
E. Serial A DB9 connector M. System fan 1 U. SATA port 2
F. VGA connector N. Main power connector V. SATA port 3
G. POST LEDs O. DIMM socket A1 W. USB header for USB 2 and 3
H. PCI Express* x16 riser slot P. DIMM socket A2 X. Chassis intrusion header
J. Front panel connector R. DIMM socket B2
Figure 2. Server Board Connector and Header Locations
Intel® Server Board X38ML User Guide 3
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