Intel SS4000-E - Entry Storage System NAS Server User Manual
Intel® Entry Storage System SS4000-E
User Guide
A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/
Products
Intel Order Number D39172-006
Disclaimer
Information in this document is provided in connection with Intel® products. No license, express or implied, by
estoppel or otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel's
Terms and Conditions of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any
express or implied warranty, relating to sale and/or use of Intel® products including liability or warranties relating to
fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property
right. Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining
applications or for any other application in which the failure of the Intel product could create a situation where
personal injury or death may occur. Intel may make changes to specifications and product descriptions at any time,
without notice.
Intel® server boards contain a number of high-density VLSI and power delivery components that need adequate
airflow for cooling. Intel's own chassis are designed and tested to meet the intended thermal requirements of these
components when the fully integrated system is used together. It is the responsibility of the system integrator that
chooses not to use Intel developed server building blocks to consult vendor datasheets and operating parameters to
determine the amount of airflow required for their specific application and environmental conditions. Intel
Corporation can not be held responsible if components fail or the server board does not operate correctly when used
outside any of their published operating or non-operating limits.
Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in
the United States and other countries.
* Other names and brands may be claimed as the property of others.
Copyright © 2006-2008, Intel Corporation. All Rights Reserved
Safety Information
Important Safety Instructions
Read all caution and safety statements in this document before performing any of the
instructions. See also Intel Server Boards and Server Chassis Safety Information on the
®
Server Deployment Toolkit CD and/or at http://support.intel.com/support/
Intel
motherboards/server/sb/cs-010770.htm.
Wichtige Sicherheitshinweise
Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor
Sie eine der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu
Intel-Serverplatinen und Servergehäusen auf der Intel
oder unter http://support.intel.com/support/motherboards/server/sb/cs-010770.htm.
Safety Information
®
Server Deployment Toolkit CD
Consignes de sécurité
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce
document avant de suivre toute instruction. Consultez Intel Server Boards and Server
Chassis Safety Information sur le Intel
vous sur le site http://support.intel.com/support/motherboards/server/sb/cs-010770.htm.
®
Server Deployment Toolkit CD ou bien rendez-
Instrucciones de seguridad importantes
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar
cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis Safety
Information en el Intel
support/motherboards/server/sb/cs-010770.htm.
重要安全指导
®
Server Deployment Toolkit CD y/o en http://support.intel.com/
Intel® Entry Storage System SS4000-E User Guide iii
Safety Information
Warnings
These warnings and cautions apply whenever you remove the enclosure cover to access
components inside the storage system. Only a technically qualified person should
maintain or configure the storage system.
Heed safety instructions: Before working with your server product, whether you are
using this guide or any other resource as a reference, pay close attention to the safety
instructions. You must adhere to the assembly instructions in this guide to ensure and
maintain compliance with existing product certifications and approvals. Use only the
described, regulated components specified in this guide. Use of other products /
components void the UL listing and other regulatory approvals of the product and most
likely result in noncompliance with product regulations in the region(s) in which the
product is sold.
System power on/off: The power button DOES NOT turn off the system AC power. To
remove power from the storage system, you must unplug the AC power cord from the wall
outlet or the chassis. Make sure the AC power cord is unplugged before you open the
chassis, add, or remove any components.
Hazardous conditions, devices and cables: Hazardous electrical conditions may be
present on power, telephone, and communication cables. Turn off the storage system and
disconnect the power cord, telecommunications systems, networks, and modems attached
to the storage system before opening it. Otherwise, personal injury or equipment damage
can result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives,
boards, and other parts. We recommend that you perform all procedures in this document
only at an ESD workstation. If one is not available, provide some ESD protection by
wearing an anti-static wrist strap attached to a chassis ground of any unpainted metal
surface on your storage system when handling parts.
ESD and handling boards: Always handle boards carefully. They can be extremely
sensitive to ESD. Hold boards only by their edges. Do not touch the connector contacts.
After removing a board from its protective wrapper or from the storage server, place the
board component side up on a grounded, static-free surface. Use a conductive foam pad if
available but not the board wrapper. Do not slide board over any surface.
Installing or removing jumpers: A jumper is a small plastic encased conductor that slips
over two jumper pins. Some jumpers have a small tab on top that you can grip with your
fingertips or with a pair of fine needle nosed pliers. If your jumpers do not have such a tab,
take care when using needle nosed pliers to remove or install a jumper; grip the narrow
sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can
damage the contacts inside the jumper, causing intermittent problems with the function
controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool
you use to remove a jumper, or you may bend or break the pins on the board.
Reinstalling enclosure cover: For proper cooling and airflow, always install the
enclosure cover before turning on the storage system. Operating it without the enclosure
cover in place can damage system parts.
iv Intel® Entry Storage System SS4000-E User Guide
Preface
About this Manual
Thank you for purchasing and using the Intel® Entry Storage System SS4000-E.
This manual is written for system technicians who are responsible for troubleshooting,
upgrading, and repairing this storage system. This document provides a brief overview of
the features of the product, a list of accessories or other components you may need,
troubleshooting information, and instructions on how to add and replace components on
the Intel
/support.intel.com/support/motherboards/server/ss4000-e/.
Manual Organization
®
Entry Storage System SS4000-E. For the latest version o f this manual, see http:/
Preface
Chapter 1 provides a brief overview of the Intel® Entry Storage System SS4000-E. In this
chapter, you find a list of the storage system’s features, photos of the product, and product
diagrams to help you identify components and their locations.
Chapter 2 provides instructions on adding and replacing components. Use this chapte r for
step-by-step instructions and diagrams for installing or replacing components such as the
fans, power supply, drives, and other components.
Chapter 3 provides information on managing your system. This chapter explains how to
manage users, create shared folders, and perform other tasks for configuring and
managing your storage system.
®
Chapter 4 provides information on the Intel
to protect your local disks on client machines.
At the back of this book, you find technical specifications, regulatory information, safety
information, “getting help” information, and warranty information.
Client Backup and Recovery software used
Product Contents, Order Options, and Accessories
Your storage system ships with the following items:
• Intel
®
Entry Storage System SS4000-E
• Attention document, in the product box
• Intel
®
Entry Storage System SS4000-E Quick Start User's Guide, in the product box
• AC power cord (North America only)
• One RJ-45 Ethernet cable
Intel® Entry Storage System SS4000-E User Guide v
Preface
• Software CD, containing the Intel
®
Client Backup and Recovery software and product
documentation
• Recovery CD
• Set of hard disk labels
In addition, you may need or want to purchase the following accessory item for your
storage system:
• Hard drives
For information about which accessories, memory, and third-party hardware were tested
and can be used with your storage system, and for ordering information for Intel
products, see http://support.intel.com/support/motherboards/server/ss4000-e/compat.htm.
Additional Information and Software
If you need more information about this product or information about the accessories that
can be used with this storage system, use the following resources. These files are available
at http://support.intel.com/support/motherboards/server/ss4000-e/
Unless otherwise indicated in the following table, once on this Web page, type the
document or software name in the search field at the left side of the screen and select the
option to search “This Product.”
®
For this information or
software
For in-depth technical
information about this
product
If you just received this
product and need to install
it
Accessories or other Intel
server products
Hardware and operating
systems that were
validated by Intel for this
product
Use this Document or Software
®
Intel
Entry Storage System SS4000-E Technical Product
Specification
http://support.intel.com/support/motherboards/server/ss4000-e/
®
Entry Storage System SS4000-E Quick Start User's Guide in
Intel
the product box
Spares and Configuration Guide
Tested Hardware and Operating Systems List
http://support.intel.com/support/motherboards/server/ss4000-e/
vi Intel® Entry Storage System SS4000-E User Guide
Contents
Contents
Safety Information .....................................................................................................iii
Important Safety Instructions ................................................................................................ iii
Wichtige Sicherheitshinweise ............................................................................................... iii
Consignes de sécurité .......................................................................................................... iii
Instrucciones de seguridad importantes ............................................................................... iii
Warnings............................................................................................................................... iv
Preface ......................................................................................................................... v
About this Manual ..................................................................................................................v
Manual Organization .............................................................................................................. v
Product Contents, Order Options, and Accessories .............................................................. v
Additional Information and Software ..................................................................................... vi
Storage System Features ..........................................................................................1
Key Features and Benefits ....................................................................................................2
Front Panel ............................................................................................................................ 3
Rear Panel .............................................................................................................................5
System Requirements ...........................................................................................................6
Accessories and Spare Parts ................................................................................................ 7
Getting Started ............................................................................................................9
Setting up the Storage System ............................................................................................10
Installing the Hard Disks ........................................................................................................... 10
Attaching the Storage System to the Network .......................................................................... 15
Powering Up the Storage System ............................................................................................. 16
Powering Down the Storage System ........................................................................................ 16
Initializing your Storage System ..........................................................................................16
Installing the Console ............................................................................................................... 17
Starting the Console ................................................................................................................. 18
Initializing the Disks .................................................................................................................. 20
Configuring Your Storage System .......................................................................................21
Accessing the Manager .......................................................................................................25
Accessing the Manager Using the Console .............................................................................. 26
Accessing the Manager Using a Web Browser ........................................................................ 26
Logging in to the Manager................................................................................................... 27
Navigating the Manager....................................................................................................... 28
Viewing Information About Your Storage System ..................................................................... 30
Adding Users ....................................................................................................................... 32
Creating Shared Folders ......................................................................................................35
Managing Shared Folders ...................................................................................................36
Deleting a Shared Folder .......................................................................................................... 37
Intel® Entry Storage System SS4000-E User Guide vii
Contents
Assigning Users to Shared Folders .......................................................................................... 38
Managing Your Storage System ..............................................................................39
Managing Users .................................................................................................................. 40
Adding Users ............................................................................................................................ 41
Modifying Users ........................................................................................................................ 41
Removing Users ....................................................................................................................... 43
Working with Groups ................................................................................................................ 43
Synchronizing the Storage System and Active Directory Server .............................................. 54
Managing Shared Folders ................................................................................................... 54
Deleting a Shared Folder .......................................................................................................... 55
Assigning Users to Shared Folders .......................................................................................... 56
Managing Backups ..............................................................................................................58
Changing the Recovery Password ........................................................................................... 59
Configuring Remote Boot ......................................................................................................... 59
Deleting a Backup .................................................................................................................... 60
Deleting a Client ....................................................................................................................... 61
Setting Up e-mail Alerts....................................................................................................... 62
Upgrading the Firmware...................................................................................................... 64
Disconnecting USB Devices................................................................................................ 65
Changing the System Settings............................................................................................ 66
Changing the Network Settings........................................................................................... 68
Reconfiguring Your Storage System Disks ......................................................................... 71
Expanding the Shared Storage ................................................................................................ 72
Reconfiguring the Disks ............................................................................................................ 73
Viewing System Status Information ..................................................................................... 76
Logging Out of the Manager................................................................................................ 77
Shutting Down the Storage System .................................................................................... 77
Working with Shared Folders ..................................................................................79
Accessing Shared Folders .................................................................................................. 79
Microsoft Windows* Users ........................................................................................................ 79
Linux* Users ............................................................................................................................. 84
Mac Users ................................................................................................................................ 84
Accessing Shared Folders using FTP ................................................................................. 85
Disconnecting from Shared Folders .................................................................................... 86
Microsoft Windows* Users ........................................................................................................ 86
Linux* Users ............................................................................................................................. 87
Mac* Users ............................................................................................................................... 87
Protecting Local Disks .............................................................................................89
Getting Started .................................................................................................................... 90
System Requirements .............................................................................................................. 90
Additional Requirements .......................................................................................................... 91
Installing the Microsoft iSCSI Initiator* ..................................................................................... 91
Installing Intel
viii Intel® Entry Storage System SS4000-E User Guide
®
Client Backup and Recovery ........................................................................... 92
Contents
Starting Intel® Client Backup and Recovery ............................................................................. 95
Activating Your License ............................................................................................................ 96
Activating Your License Without an Internet Connection .......................................................... 97
Replacing Your Existing License .............................................................................................. 98
Protecting Your Disks ..........................................................................................................98
Manually Backing up Your Disk......................................................................................... 105
Stopping a Backup or Recovery in Progress..................................................................... 106
Changing the Backup Schedule ........................................................................................ 107
Receiving Event Notifications ............................................................................................ 108
Changing the Recovery Password ....................................................................................108
Enabling or Disabling Remote Boot ...................................................................................110
Enabling Remote Boot ............................................................................................................ 111
Disabling Remote Boot ........................................................................................................... 112
Recovering Data ................................................................................................................112
Recovering Files or Folders ....................................................................................................114
Recovering a Data Disk .......................................................................................................... 116
Recovering a System Disk Using the Recovery CD ............................................................... 117
Recovering a System Disk While Booting Remotely .............................................................. 122
Removing Protection .............................................................................................................. 126
Adding or Replacing Hard Disks ...........................................................................127
Adding Hard Disks .............................................................................................................127
Adding Hard Disks to a Linear or Normal RAID Configuration ............................................... 128
Adding Hard Disks to a Degraded RAID Configuration .......................................................... 130
Removing Hard Disks or Responding to a Disk Failure..................................................... 131
Responding to RAID Degradation .......................................................................................... 132
Responding to RAID Failure ................................................................................................... 133
Swapping Hard Disks ........................................................................................................134
Transferring Hard Disks to a New Storage System ...........................................................134
Hardware Installations and Upgrades .................................................................. 137
Before You Begin ...............................................................................................................137
Tools and Supplies Needed .................................................................................................... 137
System References ................................................................................................................ 137
Removing or Installing the Enclosure Cover ......................................................................137
Removing the Enclosure Cover .............................................................................................. 138
Installing the Enclosure Cover........................................................................................... 139
Replacing or Installing a Hard Disk.................................................................................... 140
Replacing Power Supply ....................................................................................................145
Replacing System Fan....................................................................................................... 151
Troubleshooting .....................................................................................................159
Viewing the System Log ....................................................................................................159
Troubleshooting the Storage System ................................................................................ 160
Troubleshooting Intel
Creating a Diagnostic File.................................................................................................. 165
®
Client Backup and Recovery .........................................................162
Intel® Entry Storage System SS4000-E User Guide ix
Contents
Using Intel® Client Backup and Recovery .............................................................................. 165
Using the Recovery CD ..........................................................................................................165
Resetting the Recovery Password in the Microsoft iSCSI Initiator* ........................................ 166
Technical Specifications ........................................................................................167
Hardware Specification ..................................................................................................... 167
Software Specification....................................................................................................... 168
A Levels of RAID ....................................................................................................169
Linear ................................................................................................................................ 169
RAID 0 - Data Striping ....................................................................................................... 169
RAID 1 - Disk Mirroring/Disk Duplexing ............................................................................ 170
RAID 5 - Data Striping with Striped Parity ......................................................................... 170
RAID 5 + Spare .................................................................................................................171
RAID 10 - Combination of RAID 1 and RAID 0 ................................................................. 172
B PXE Remote Boot ...............................................................................................173
C Glossary ..............................................................................................................175
D Regulatory and Compliance Information .........................................................177
Product Regulatory Compliance ........................................................................................ 177
Intended Application ............................................................................................................... 177
Product Safety Compliance .................................................................................................... 177
Product EMC Compliance - Class B Compliance ................................................................... 178
Certifications / Registrations / Declarations ............................................................................ 178
Product Regulatory Compliance Markings ............................................................................. 179
Electromagnetic Compatibility Notices .............................................................................. 180
FCC Statement (USA) ............................................................................................................180
ICES-003 (Canada) ................................................................................................................ 180
Europe (CE Declaration of Conformity) .................................................................................. 181
VCCI (Japan) .......................................................................................................................... 181
BSMI (Taiwan) ........................................................................................................................ 181
RRL (Korea) ........................................................................................................................... 181
End of Life / Product Recycling ......................................................................................... 182
Restriction of Hazardous Substances (RoHS) Compliance .............................................. 182
E Warranty ..............................................................................................................183
Limited Warranty for Intel® Chassis Subassembly Products ............................................ 183
Extent of Limited Warranty ................................................................................................ 183
Warranty Limitations and Exclusions ................................................................................ 184
Limitations of Liability ............................................................................................................. 184
How to Obtain Warranty Service ............................................................................................ 184
Telephone Support ................................................................................................................. 185
Returning a Defective Product ................................................................................................ 185
F Getting Help ........................................................................................................187
World Wide Web ............................................................................................................... 187
x Intel® Entry Storage System SS4000-E User Guide
Contents
Telephone ..........................................................................................................................187
U.S. and Canada .................................................................................................................... 187
Europe .................................................................................................................................... 187
In Asia-Pacific region .............................................................................................................. 188
Japan .................................................................................................................................... 188
Latin America .......................................................................................................................... 188
G Installation/Assembly Safety Instructions ...................................................... 191
English ...............................................................................................................................191
Deutsch ..............................................................................................................................193
Français .............................................................................................................................196
Español ..............................................................................................................................198
Italiano ...............................................................................................................................200
H Safety Information .............................................................................................203
English ...............................................................................................................................203
Server Safety Information ....................................................................................................... 203
Safety Warnings and Cautions ............................................................................................... 203
Intended Application Uses ......................................................................................................204
Site Selection .......................................................................................................................... 204
Equipment Handling Practices ................................................................................................ 204
Power and Electrical Warnings ............................................................................................... 204
System Access Warnings ....................................................................................................... 205
Rack Mount Warnings ............................................................................................................206
Electrostatic Discharge (ESD) ................................................................................................ 206
Other Hazards ........................................................................................................................ 207
Deutsch.............................................................................................................................. 208
Sicherheitshinweise für den Server ........................................................................................ 208
Sicherheitshinweise und Vorsichtsmaßnahmen ..................................................................... 208
Zielbenutzer der Anwendung .................................................................................................. 209
Standortauswahl ..................................................................................................................... 209
Handhabung von Geräten ...................................................................................................... 209
Warnhinweise für den Systemzugang .................................................................................... 211
Elektrostatische Entladungen (ESD) ...................................................................................... 212
Andere Gefahren .................................................................................................................... 213
Français .............................................................................................................................214
Consignes de sécurité sur le serveur ..................................................................................... 214
Sécurité: avertissements et mises en garde ........................................................................... 214
Domaines d’utilisation prévus ................................................................................................. 215
Sélection d’un emplacement ................................................................................................... 215
Pratiques de manipulation de l’équipement ............................................................................ 215
Décharges électrostatiques (ESD) ......................................................................................... 218
Autres risques ......................................................................................................................... 219
Español.............................................................................................................................. 220
Información de seguridad del servidor .................................................................................... 220
Advertencias y precauciones sobre seguridad ....................................................................... 220
Aplicaciones y usos previstos ................................................................................................. 221
Intel® Entry Storage System SS4000-E User Guide xi
Contents
Selección de la ubicación ....................................................................................................... 221
Manipulación del equipo ......................................................................................................... 221
Advertencias el acceso al sistema ......................................................................................... 223
Descarga electrostática (ESD) ............................................................................................... 224
xii Intel® Entry Storage System SS4000-E User Guide
List of Tables
List of Tables
Table 1. Component Definitions.................................................................................................4
Table 2. Rear Panel LEDs and Components .............................................................................6
Table 3. System Requirements.................................................................................................. 6
Table 4. Accessories and Spare Parts Descriptions .................................................................. 7
Table 5. Hardware Specifications...........................................................................................167
Table 6. Software Component Specifications ........................................................................ 168
Intel® Entry Storage System SS4000-E User Guide xiii
List of Tables
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xiv Intel® Entry Storage System SS4000-E User Guide
List of Figures
List of Figures
Figure 1. Intel® Entry Storage System SS4000-E - Front View.................................................. 1
Figure 2. Front Panel LEDs and Components ........................................................................... 3
Figure 3. Rear Panel Components............................................................................................. 5
Figure 4. Removing Drive Carrier from Storage System.......................................................... 11
Figure 5. Removing Baffle from Drive Carrier ..........................................................................11
Figure 6. Rear View of SATA Hard Disk .................................................................................. 12
Figure 7. Installing Hard Disk into Drive Carrier....................................................................... 12
Figure 8. Applying Label to Hard Disk...................................................................................... 13
Figure 9. Order of Drive Carriers.............................................................................................. 13
Figure 10. Re-installing Drive Carrier into Storage System......................................................14
Figure 11. Connecting Storage System to Network .................................................................15
Figure 12. Powering up the Storage System............................................................................ 16
Figure 13. Removing Enclosure Cover .................................................................................. 138
Figure 14. Installing Enclosure Cover .................................................................................... 139
Figure 15. Removing Drive Carrier from Storage System...................................................... 141
Figure 16. Removing Baffle from Drive Carrier ......................................................................141
Figure 17. Rear View of SATA Hard Disk .............................................................................. 142
Figure 18. Installing Hard Disk into Drive Carrier................................................................... 142
Figure 19. Affixing Label to Drive Carrier...............................................................................143
Figure 20. Order of Drive Carriers.......................................................................................... 143
Figure 21. Re-installing Drive Carrier into Storage System....................................................144
Figure 22. Removing Enclosure Cover .................................................................................. 146
Figure 23. Detaching Power Supply from Chassis................................................................. 147
Figure 24. Disconnecting Power Cables and Removing Power Supply Cage ....................... 147
Figure 25. Removing Gasket from Old Power Supply............................................................148
Figure 26. Installing Gasket on New Power Supply...............................................................148
Figure 27. Installing New Power Supply Cage....................................................................... 149
Figure 28. Securing New Power Supply Cage to Chassis .....................................................149
Figure 29. Installing Enclosure Cover .................................................................................... 150
Figure 30. Removing Enclosure Cover .................................................................................. 151
Figure 31. Removing Drive Carriers....................................................................................... 152
Figure 32. Removing Backplane from Chassis......................................................................153
Figure 33. Removing System Fan.......................................................................................... 154
Figure 34. Installing New System Fan....................................................................................155
Figure 35. Re-installing Backplane Assembly........................................................................ 156
Figure 36. Re-installing Drive Carriers ...................................................................................157
Figure 37. Installing Enclosure Cover .................................................................................... 158
Figure 38. RAID 0 - Data Striping........................................................................................... 169
Figure 39. RAID 1 - Disk Mirroring/Disk Duplexing ................................................................170
Figure 40. RAID 5 - Data Striping with Striped Parity.............................................................171
Figure 41. RAID 5 + Spare.....................................................................................................171
Figure 42. RAID 10 - Combination of RAID 1 and RAID 0..................................................... 172
Intel® Entry Storage System SS4000-E User Guide xv
List of Figures
xvi Intel® Entry Storage System SS4000-E User Guide
1 Storage System Features
The Intel® Entry Storage System SS4000-E is an intelligent network storage solution for
small and medium-sized offices, and home network environments. It provides up to
3.0 TB (terabytes) of hard disk space for both shared files and backups of your computer
hard disks, offering an ideal way to distribute and protect important data.
The storage system features an integrated file server with system backup, and the ability to
manage shared folders by user names or groups. It can connect to a gigabit Ethernet
network and support up to four serial ATA (SATA) hard drives. The storage system’s
performance is ideal for protecting company data and quickly restoring files from a
backup.
To make it easy to back up your computer hard disks, the storage system includes Intel
Client Backup and Recovery, a software application that provides reliable data protection
and rapid data recovery in the event of a system crash or disk failure. With Intel
Backup and Recovery, you can recover your local disks or partitions without having to
reinstall or reconfigure the operating system or applications, dramatically shortening
recovery time. One key code is included with the system. Y ou can purchase additional key
codes from http://www.intel.com/design/servers/storage/offers.
Storage System Features
®
®
Client
Figure 1 shows a front view of the Intel
1
2
3
4
1
2
®
Entry Storage System SS4000-E.
TP000086
Figure 1. Intel
Intel® Entry Storage System SS4000-E User Guide 1
®
Entry Storage System SS4000-E - Front View
Storage System Features
Key Features and Benefits
• Flexible storage capacity: The Intel
four 3.5-inch SATA hard disks. You can start with one hard disk and add more as your
needs grow. See the Tested Hardware and Operating Systems List at http://
support.intel.com/support/motherboards/server/ss4000-e/ for a list of compatible
operating systems and hard drives.
®
Entry Storage System SS4000-E supports up t o
• Built-in data protection: In addition to a linear disk configuration in which all the
disks are treated as independent entities, the storage system supports several different
types of RAIDs (redundant arrays of independent/inexpensive disks). This means that
you can take advantage of the built-in data protection and data duplication offered by
advanced RAID levels. If your storage system has multiple hard drives and one fails,
you will not lose important data. For more information, see Appendix A, “Levels of
RAID”.
Caution: RAID 0 and linear disk configurations do not offer any data protection. If
you lose a hard disk, data loss occurs.
• Simple administration: You can run the browser-based management interface from
any computer in your network, and its informative wizards and configuration pages
help you accomplish your tasks quickly and easily.
• Storage and Connection Status: The HOME page of the management interface lets
you quickly determine how much space is being used and who currently is connected.
• Support for file sharing on multiple platforms: Whether the computers in your
network run Microsoft Windows*, Mac OS X* or other Mac operating system, or
Linux*, you can set up file-sharing for each of them.
• Security: Only authorized users can access the shared folders on your storage system.
You can also control whether the user can only view the information in the shared
folders or also add, modify, or delete files there.
• USB support: Additional USB storage devices may be attached to the USB ports.
• Client backup: Provides reliable data protection and rapid data recovery in case of a
system crash or hard drive failure.
• Active Directory Support: The storage system can import user and group
lists automatically making it easier to manage access to the system.
2 Intel® Entry Storage System SS4000-E User Guide
Front Panel
Storage System Features
1
2
3
4
A
1
B
2
J
L
C
D
AF000085
Figure 2. Front Panel LEDs and Components
E
F
G
H
I
K
M
Intel® Entry Storage System SS4000-E User Guide 3
Storage System Features
Table 1. Component Definitions
Call out Component Definition
A NIC 1 Activity LED Blinking GREEN indicates Ethernet activity.
B NIC 1 Link LED Continuous GREEN indicates an active Ethernet connection.
C NIC 2 Link LED Blinking GREEN indicates Ethernet activity.
D NIC 2 Activity LED Continuous GREEN indicates an active Ethernet connection.
E Drive Carrier - 1 3.5-in SATA drive carrier
F Drive Carrier - 2 3.5-in SATA drive carrier
G Hard Disk Activity
LED Light Pipe
H Drive Carrier - 3 3.5-in SATA drive carrier
I Drive Carrier - 4 3.5-in SATA drive carrier
J Global Disk Status
LED
K System Status LED Continuous GREEN indicates the system is running and
L Power LED Continuous GREEN indicates the system has power applied to it.
M Power Button Toggles the system power on/off.
Off indicates no active Ethernet connection.
Off indicates no active Ethernet connection.
Continuous GREEN indicates the drive is available.
Blinking GREEN indicates drive activity.
Continuous YELLOW indicates a fault condition, possibly
requiring the hard disk to be replaced.
Blinking YELLOW indicates the drive is currently rebuilding RAID.
Continuous GREEN indicates hard disk health is good (1-4 hard
disks).
Continuous YELLOW indicates a critical or non-recoverable
condition exists. It also indicates the hard drives are not
configured when initially setting up the system.
Blinking YELLOW indicates one or more hard disks are
experiencing a fault condition or a RAID is being rebuilt.
operating normally.
Blinking GREEN indicates the system is in process of powering
up or shutting down.
Continuous YELLOW indicates a fault is present, either a critical
or non-recoverable condition.
No light indicates the system does not have power applied to it.
4 Intel® Entry Storage System SS4000-E User Guide
Rear Panel
The rear panel contains the system fan, power supply, USB 2.0 ports, gigabit LAN ports,
power cord connection, and reset button.
Storage System Features
A
E
Intel® Client Backup and Recovery LIcense key
B
xxxxx-xxxxx-xxxxx-xxxxxx-xxxxx
xxxxx-xxxxx-xxxxx-xxxxxx-xxxxx
21
F
C
D
Figure 3. Rear Panel Components
G
K
H
I
AF000084
Intel® Entry Storage System SS4000-E User Guide 5
Storage System Features
Table 2. Rear Panel LEDs and Components
Call out Component Definition
A System Fan
B License Key Intel® Client Backup and Recovery License Key
C USB 2.0 Ports The USB ports connect an external USB storage device
D Power Outlet Supplies power to the device
E Gigabit LAN Port 2 Gigabit Ethernet connection. The right LED lights up GREEN
F Gigabit LAN Port 1 Gigabit Ethernet connection. The right LED lights up GREEN
G Reset Button Press the Reset Button for three seconds to revert the unit to
H Power Supply Fan
I Security Slot Anti-theft slot for attaching a security cable.
when connected to a 10/100 MB network, and ORANGE when
connected to a gigabit network.
when connected to a 10/100 MB network, and ORANGE when
connected to a gigabit network.
the system defaults.
System Requirements
The following minimum system requirements must be met before setting up the Intel
Entry Storage System SS40 00-E. See the Tested Hardware and Operating Systems List at
http://support.intel.com/support/motherboards/server/ss4000-e/ for the latest list of
compatible operating systems and hard drives.
Table 3. System Requirements
Component Requirement
Web Browser Microsoft Internet Explorer* 6.0 or above, Firefox* 1.06 or above
Network Environment TCP/IP networking environment.
SATA Hard Disk At least one SATA hard disk must be installed with an 80-GB capacity
Operating Systems
for Folder Access
Operating Systems
®
for Intel
Backup and Recovery
Active Directory
operating systems
used as Domain
Controller
Client
®
minimum. You can add additional hard disks.
Microsoft Windows Server 2003* x32 Edition, Microsoft Windows 2000*
Professional, Microsoft Windows XP* Home or Professional x32 Edition,
Apple* OS X, Red Hat* Linux
Microsoft Windows XP* Home Edition or Professional x32 Edition with
Service Pack 1 or Service Pack 2, Microsoft Windows Server 2003* x32
Edition with Service Pack 1
Microsoft Windows 2003* Enterprise x32 Edition or Small Business
Edition, each with Service Pack 1
6 Intel® Entry Storage System SS4000-E User Guide
Accessories and Spare Parts
The Intel® Entry Storage System SS4000-E supports up to two USB devices, such as USB
drives, which you can purchase separately.
Storage System Features
The following accessories and spare parts are available for the Intel
System SS4000-E.
Table 4. Accessories and Spare Parts Descriptions
Part Number Description
FXXSS4000EPS Power Supply
FXXSS4000ECFAN Fan
FXX10DVCARBLK Hard Drive Carriers (10-pack)
®
Entry Storage
Intel® Entry Storage System SS4000-E User Guide 7
Storage System Features
8 Intel® Entry Storage System SS4000-E User Guide
2 Getting Started
Getting started with your Intel® Entry Storage System SS4000-E involves the following
general steps:
1. Set up your storage system: Install the hard disks, attach any optional USB devices,
attach the storage system to your network, and power up the system.
For information about this step, see “Setting up the Storage System” on page 10.
Note: If your storage system does not have the maximum number of hard disks
already installed, it is best to add all the disks that you want to use before you
initialize and configure your system. You can add more disks later, but
changing your disk configuration might cause data loss. For more
information, see “Levels of RAID” on page 169.
2. Install the Storage System Console on a computer in the same subnet as your storage
system and initialize the hard disks on your storage system. Install the operating
system and other software from your storage system’s flash memory to each of the
hard disks in your storage system. Your vendor might have already performed this
step for you.
Getting Started
For information about this step, see “Initializing your Storage System” on page 16.
3. Configure your storage system: Before you can use your storage system, you must
perform initial configuration tasks, like setting the date and time, and specifying how
much space to use for file sharing and how much to use for backups. The System
Setup Wizard guides you through this process.
For information about this step, see “Configuring Your Storage System” on page 21.
4. After the storage system restarts, access the Web-based management interface (the
Manager) and log in.
For information about this step, see “Accessing the Manager” on page 25 and
“Logging in to the Manager” on page 27.
5. Add users. This is necessary only if you use local authentication mode and want to
control access to the shared folders, or if some users in your network use Linux or
Macs other than those running Mac OS X*.
For information about this step, see “Adding Users” on page 32.
6. Create shared folders. By default, the Intel
a shared folder named public. You might want to create other shared folders. For
example, in an office environment, you might want to create a shared folder for
company policies that everyone can view, and separate folders for confidential
business documents that only selected individuals can view or change. In a home
environment, you might want to set up separate folders for different types of files, like
photos, videos, or music.
®
Entry Storage System SS4000-E includes
For information about this step, see “Creating Shared Folders” on page 35.
Intel® Entry Storage System SS4000-E User Guide 9
Getting Started
7. Access the shared folders.
For information about this step, see “Accessing Shared Folders” on page 79.
8. Protect your computer hard disks: Install the Intel
software on each computer that you want to protect and specify which hard disks or
partitions to back up and how often backups should occur. You must purchase a key
code for each additional system that you intend to back up. The key code for backing
up your system is on the back of the unit.
For information about this step, see “Protecting Local Disks” on page 89.
Setting up the Storage System
Your storage system might come pre-installed with hard drives, or you might need to
purchase and install them yourself. If you have fewer than four hard drives, you might
want to add more now. You can add more disks later, but changing your disk configuration
might cause data loss. For more information, see Appendix A, "Levels of RAID,"
beginning on page 169.
®
The Intel
disks. If you have such devices, you can attach them now, or you can attach them later.
See the Tested Hardware and Operating Systems List at http://support.intel.com/support/
motherboards/server/ss4000-E/ for a list of tested devices.
Entry Storage System SS4000-E supports optional USB devices, such as USB
®
Client Backup and Recovery
Whether or not you add hard disks or USB devices, you must connect the storage system
to your network, power it up, and upload the firmware.
Installing the Hard Disks
Before you can use the storage system, at least one SAT A hard disk with at least an 80-GB
capacity must be installed. The Intel
any hard disks installed.
®
Important: The Intel
Entry Storage System SS4000-E suppor ts hot swapping of har d disks. However,
you should back up data before replacing any hard disks.
Important: An empty drive carrier with baffle MUST be fitted in ALL unused drive bays.There is
inadequate drive cooling if any drive bays are left open.
1. Observe all safety and ESD precautions listed in Appendix H, “Safety Information”.
2. If powered up, power down the system by pressing the power button on the front of
the system.
3. Press the green latch at the end of the drive carrier to disengage the drive carrier from
the storage system. Pull out on the black lever to slide the drive carrier out of the
storage system.
®
Entry Storage System SS4000-E does not ship with
10 Intel® Entry Storage System SS4000-E User Guide
Getting Started
1
2
3
4
1
2
TP000230
Figure 4. Removing Drive Carrier from Storage System
4. Remove the four screws that attach the plastic baffle to the drive carrier. Two screws
are located on each side of the drive carrier.
Note: Store the plastic baffle for future use.
TP00928
Figure 5. Removing Baffle from Drive Carrier
Intel® Entry Storage System SS4000-E User Guide 11
Getting Started
5. Remove the hard disk from its wrapper and place it on an anti-static surface. Make
sure the hard disk is a SATA hard disk. It should have a rear SATA connector similar
to the following figure.
AF000306
Figure 6. Rear View of SATA Hard Disk
6. With the hard disk circuit-side down, position the connector end of the hard disk so it
faces the rear of the drive carrier. Align the holes in the hard disk to the holes in the
drive carrier and attach the hard disk to the carrier with the screws removed in Step 4.
Note: Do not remove the side rail on the right side of the drive carrier. This rail
contains the light pipe that displays the LED light on the front of the drive
carrier. If the side rail comes loose, ensure the light pipe is properly inserted
into the LED hole before reattaching the side rail to the drive carrier.
Figure 7. Installing the Hard Disk into Drive Carrier
12 Intel® Entry Storage System SS4000-E User Guide
TP00929
Getting Started
7. Label the hard disk with the appropriate label. Starting with the uppermost drive, label
the hard disks, 1 to 4, in the order shown in the following figure.
Note: The order of drive carriers is critical when replacing hard disks or
performing maintenance. A hard disk plugged into an incorrect slot once set
up for RAID can result in data loss or an improperly functioning storage
system.
AF000241
HD 1
Figure 8. Applying Label to Hard Disk
1
1
2
2
3
3
4
4
1
2
TP02348
Figure 9. Order of Drive Carriers
Intel® Entry Storage System SS4000-E User Guide 13
Getting Started
8. With the lever in the fully open position, insert the drive carrier into the storage
system. The green latch at the front of the drive carrier must be at the right. Do not
push on the black drive carrier lever until the lever begins to close by itself. Once the
black drive carrier lever begins to close by itself, push on it to lock the drive carrier
into place.
Important: Ensure the drive carrier is orientated so the hard disk is on top and the drive carrier lever
opens from the right. Do not force the drive carrier into the storage system. If there is
resistance, make sure the drive carrier lever is in the fully open position.
2
3
4
1
2
TP02349
Figure 10. Re-installing the Drive Carrier into Storage System
14 Intel® Entry Storage System SS4000-E User Guide
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