Intel SR1695GPRX Service Manual
Intel® Server System
SR1695GPRX Service Guide
A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/
Products
Intel Order Number G11460-003
Disclaimer
®
Information in this document is provided in connection with Intel
estoppel or otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel's
Terms and Conditions of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any
express or implied warranty, relating to sale and/or use of Intel products including liability or warranties relating to
fitness for a particular purpose, merchantability , or infringement of any patent, copyright or other intellectual property
right. Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining
applications or for any other application in which the failure of the Intel product could create a situation where
personal injury or death may occur. Intel may make changes to specifications and product descriptions at any time,
without notice.
Intel server boards contain a number of high-density VLSI and power delivery components that need adequate
airflow for cooling. Intel's own chassis are designed and tested to meet the intended thermal requirements of these
components when the fully integrated system is used together. It is the responsibility of the system integrator that
chooses not to use Intel developed server building blocks to consult v endor datasheets and operating parameters to
determine the amount of airflow required for their specific application and environmental conditions. Intel Corporation
can not be held responsible if components fail or the server board does not operate correctly when used outside any
of their published operating or non-operating limits.
Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United
States and other countries.
* Other names and brands may be claimed as the property of others.
Copyright © 2011, Intel Corporation. All Rights Reserved
ii Intel® Server System SR1695GPRX Service Guide
products. No license, express or implied, by
Safety Information
Important Safety Instructions
Read all caution and safety statements in this document before performing any of the
instructions. See also Intel Server Boards and Server Chassis Safety Information on the
®
Server Deployment Toolkit CD and/or at,
Intel
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
Wichtige Sicherheitshinweise
Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor
Sie eine der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu
Intel-Serverplatinen und Servergehäusen auf der Intel
oder unter http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
®
Server Deployment Toolkit CD
Consignes de sécurité
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce
document avant de suivre toute instruction. Consultez Intel Server Boards and Server
Chassis Safety Information sur le Intel
vous sur le site http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
®
Server Deployment Toolkit CD ou bien rendez-
Instrucciones de seguridad importantes
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar
cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis Safety
Information en el Intel
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
®
Server Deployment Toolkit CD y/o en,
Intel® Server System SR1695GPRX Service Guide iii
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iv Intel® Server System SR1695GPRX Service Guide
Warnings
Heed safety instructions: Before working with your server product, whether you are
using this guide or any other resource as a reference, pay close attention to the safety
instructions. You must adhere to the assembly instructions in this guide to ensure and
maintain compliance with existing product certifications and approvals. Use only the
described, regulated components specified in this guide. Use of other products /
components will void the UL listing and other regulatory approvals of the product and
will most likely result in noncompliance with product regulations in the region(s) in which
the product is sold.
System power on/off: The power button DOES NOT turn of
remove power from system, you must unplug the AC power cord from the wall outlet.
Make sure the AC power cord is unplugged before you open the chassis, add, or remove
any components.
Hazardous conditions, devices and cables: Hazardous electrical conditions may be
esent on power, telephone, and communication cables. Turn off the server and
pr
disconnect the power cord, telecommunications systems, networks, and modems attached
to the server before opening it. Otherwise, personal injury or equipment damage can
result.
Electrostatic discharge (ESD) and ESD protection: ESD can
boards, and other parts. We recommend that you perform all procedures in this chapter
only at an ESD workstation. If one is not available, provide some ESD protection by
wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on
your server when handling parts.
Al
ESD and handling boards:
sensitive to ESD. Hold boards only by their edges. After removing a board from its
protective wrapper or from the server, place the board component side up on a grounded,
static free surface. Use a conductive foam pad if available but not the board wrapper. Do
not slide board over any surface.
Installing or removing jumpers: A jumper is a
over two jumper pins. Some jumpers have a small tab on top that you can grip with your
fingertips or with a pair of fine needle nosed pliers. If your jumpers do not have such a tab,
take care when using needle nosed pliers to remove or install a jumper; grip the narrow
sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can
damage the contacts inside the jumper, causing intermittent problems with the function
controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool
you use to remove a jumper, or you may bend or break the pins on the board.
ways handle boards carefully. They can be extremely
small plastic encased conductor that slips
f the system AC power.
damage disk drives,
To
Intel® Server System SR1695GPRX Service Guide v
vi Intel® Server System SR1695GPRX Service Guide
Preface
About this Manual
Thank you for purchasing and using the Intel® Server System SR1695GPRX.
This manual is written for system technicians responsible for troubleshooting, upgrading,
and repairing this server system. This document provides reference information, feature
information, and step-by-step instructions on how to
server system. For the latest version of this manual, see
http://www.intel.com/p/en_US/support/highlights/server/s3420gp.
add and replace components on the
Manual Organization
Chapter 1 provides an overview of the server system. In this chapter, you will find a list of
the server system features, illustrations of the product, and product diagrams to help you
identify components and their locations.
Chapter 2 provides instructions on using the utilities shipped with th
required to update the system. This includes how to navigate through the BIOS Setup
screens, perform a BIOS update, and reset the password or CMOS. Information about the
specific BIOS settings and screens is available in the Intel
Technical Product Specification. See the table below for a link to the Technical Product
Specification.
Chapter 3 provides instructions on ad
step-by-step instructions and diagrams for installing or replacing components such as the
fans, power supply, drives, and other components.
At the back of this manual, you will find technical specifications, troubleshooting tips,
egulatory information, complete safety information, “getting help” information, and the
r
warranty.
e board or that may be
®
Server Board S3420GPRX
ding and replacing components. Use this chap ter for
Intel® Server System SR1695GPRX Service Guide vii
Product Contents
The Intel® Server System SR1695GPRX ships with the Intel® Server Board S3420GPRX.
Intel® Server System SR1695GPRX Contents
Your Intel® Server System SR1695GPRX ships with the following items:
• Intel
• One unit of 400W high-efficiency power supply (SKU: SR1695GPRX1AC)
• Two units of redundant 400W high-efficiency power supply (SKU:
• Power cage with Power Distribution Board inside
• System fan assembly, including two blowers and one rotor
• Chassis rack handles
®
Server Chassis SR1695
SR1695GPRX2AC)
• Four HDD carriers, supporting four hot swap 3.5” or 2.5” SATA/SAS HDDs
• One passive processor heatsinks
• One system air duct
• Front control panel, including front USB ports
• Cables (Front panel cable, SATA cables, IPMB cable, SGPIO cable and SES cable)
• Attention document (This document)
• No power cord
®
Your Intel
must add the following hardware to make this system operational:
Server System SR1695GPRX does not ship with the following items. You
• Processors
• Memory – DDR3 800/1066/1333 MT/s ECC Registered DIMM OR ECC
unbuffered DIMM
• 2.5” or 3.5” SATA/SAS hard drives
viii Intel® Server System SR1695GPRX Service Guide
Server System References
If you need more information about this product or information about the accessories that
you can use with this server chassis, use the following resources.
Server System References
For this Information or
Software
Technical information
about the server chassis,
including sub-system
overviews and
mechanical drawings
If you just received this
product and
install it
Accessories or other Intel
er products
serv
Hardware (peripheral
boards, a
and operating systems
that have been tested with
this product
Processors that have
been tested with this
product
need to
dapter cards)
Use this Document or Software
®
Intel
Server System SR1695GPRX Technical Product
Specification
http://www.intel.com/p/en_US/sup
Intel® Server Board S3420GPRX Technical Product Specification
http://www.intel.com/p/en_US/support/highlights/server/s3420gp
®
Intel
Server System SR1695GPRX Quick Start User's Guide in
the product box.
http://www.intel.com/p/en_US/support/h
Spares and Configuration Guide
This is available from your Intel field representative or on the Server
Configurator Tool at:
http://www.intel.com/p/en_US/sup
For the Tested Hardware Operating Systems List, y
®
Intel
Server Configurator Tool:
http://serverconfigurator.intel.com/default.aspx
Supported processors
http://www.intel.com/p/en_US/support/category/server/s3420gp/
cmptbl
ighlights/server/s3420gp
port/h
ighlights/server/s3420gp
ighlights/server/s3420gp
port/h
ou can go to the
DIMMs that have been
tested
T o make sure y our system
falls within the allowed
power budget
For software to manage
your I
For drivers Operating System Drivers
For firmware and BIOS
updates
Intel® Server System SR1695GPRX Service Guide ix
with
ntel
®
server
this product
Supported memo ry
http://www.intel.com/p/en_US/support/category/server/s3420gp/
cmptbl
Power Budget Tool
http://www.intel.com/p/en_US/sup
®
System Management
Intel
http://www.intel.com/p/en_US/support/h
http://www.intel.com/p/en_US/support/h
rmware
Fi
http://www.intel.com/p/en_US/support/h
port/h
ighlights/server/s3420gp
ighlights/server/sysmgmt
ighlights/server/s3420gp
ighlights/server/s3420gp
Server System References
For this Information or
Software
For diagnostics test
software
Use this Document or Software
agnostics
Di
http://www.intel.com/p/en_US/support/highlights/server/s3420gp
x Intel® Server System SR1695GPRX Service Guide
Table of Contents
Safety Information .....................................................................................................iii
Important Safety Instructions ................................................................................................ iii
Wichtige Sicherheitshinweise ............................................................................................... iii
Consignes de sécurité .......................................................................................................... iii
Instrucciones de seguridad importantes ............................................................................... iii
Warnings ................................................................................................................................v
Preface .......................................................................................................................vii
About this Manual ................................................................................................................ vii
Manual Organization ............................................................................................................vii
Product Contents .................................................................................................................viii
Server System References ...................................................................................................ix
®
Intel
Server System SR1695GPRX Contents ...........................................................viii
Chapter 1: Server System Features ..........................................................................1
Chassis Component Identification .........................................................................................4
System Front Panel (SR1695GPRX) ............................................................................4
System Rear ..................................................................................................................8
Peripheral Devices (SR1695GPRX) ............................................................................10
Hard Disk Drives ..........................................................................................................10
Slimline Optical Drive Carrier ......................................................................................11
Internal Components (SR1695GPRX) .........................................................................12
Server Board Connectors/Components ...............................................................................13
Configuration Jumpers .........................................................................................................15
Rack and Cabinet Mounting Options ...........................................................................15
Hardware Requirements ......................................................................................................16
Processor ....................................................................................................................16
Memory ........................................................................................................................16
Chapter 2: Server Utilities ........................................................................................19
Using the BIOS Setup Utility ................................................................................................19
Starting Setup ..............................................................................................................19
If You Cannot Access Setup ........................................................................................19
Setup Menus ...............................................................................................................19
Upgrading the BIOS .............................................................................................................21
Preparing for the Upgrade ...........................................................................................21
Upgrading the BIOS ....................................................................................................22
Recovering the BIOS ...................................................................................................22
Recovering the BIOS ...........................................................................................................22
Clearing the Password .........................................................................................................23
Intel® Server System SR1695GPRX Service Guide xiii
Clearing the CMOS ......................................................................... .......... ........... .......24
Updating the Integrated BMC ......................................................................................25
Chapter 3: Hardware Installations and Upgrades ..................................................27
Before You Begin ................................................................................................................27
Tools and Supplies Needed ........................................................................................27
System References .....................................................................................................27
Removing and Installing the Server Cover ..........................................................................28
Removing the Server System Cover ...........................................................................28
Installing the Server System Cover .............................................................................29
Removing and Installing the Processor Air Duct .................................................................29
Removing the Processor Air Duct ............................................................................... 30
Installing the Processor Air Duct ................................................................................. 31
Installing and Removing Memory ........................................................................................ 31
Installing DIMMs ..........................................................................................................32
Removing DIMMs ........................................................................................................32
Replacing the Processor .....................................................................................................34
Removing the Heat Sink and Processor ..................................................................... 34
Installing the Processor ...............................................................................................35
Installing the Heat Sink ...............................................................................................38
Installing and Removing a Hot-swap Hard Drive .................................................................39
Installing a SAS or SATA Hot-swap Hard Disk Drive ..................................................39
Removing a SAS or SATA Hot-swap Hard Disk Drive ................................................42
Installing or Removing a Slimline Optical Drive (SR1695GPRX) ........................................42
Installing a Slimline Optical Drive ................................................................................42
Installing or Replacing a PCIe* Riser Card .........................................................................45
Replacing a PCIe* Riser Card .....................................................................................45
Installing a PCIe* Riser Card ...................................................................................... 46
Installing and Removing a PCI Add-in Card ........................................................................47
Installing a PCI Add-in Card ........................................................................................47
Removing a PCI Add-in Card ......................................................................................48
Installing and Removing the I/O Expansion Module ............................................................50
Installing the I/O Expansion Module ............................................................................50
Removing the I/O Expansion Module(s) .....................................................................51
Installing and Removing the RMM3 Lite ..............................................................................52
Installing the RMM3 Lite ..............................................................................................52
Removing the RMM3 Lite ............................................................................................52
Replacing the Backplane Board ..........................................................................................53
Removing the Backplane Board ..................................................................................53
Installing the Backplane Board ....................................................................................54
Replacing the Server Board ................................................................................................56
Removing the Server Board ........................................................................................56
Installing the Server Board ..........................................................................................57
Replacing the CMOS Battery ..............................................................................................58
xiv Intel® Server System SR1695GPRX Service Guide
Replacing the Power Supply (SR1695GPRX) .....................................................................60
Removing the Power Supply .......................................................................................60
Installing the Power Supply .........................................................................................61
Replacing a System Fan (SR1695GPRX) ...........................................................................62
Replacing the System Blower Fans (SR1695GPRX) ..................................................62
Replacing the Rotor Fan ..............................................................................................64
Installing and Removing the Rack Handle ...........................................................................66
Installing the Rack Handle ...........................................................................................66
Removing the Rack Handle .........................................................................................66
Removing and Installing the Front Bezel .............................................................................67
Removing the Front Bezel ...........................................................................................67
Installing the Front Bezel .............................................................................................68
Appendix A: Technical Reference ..........................................................................69
Cable Routing ......................................................................................................................69
Cable Routing (SR1695GPRX) ...................................................................................70
400-W Single Power Supply Input Voltages ........................................................................71
400-W Single Power Supply Output Voltages .....................................................................71
System Environmental Specifications ..................................................................................72
Appendix B: Troubleshooting .................................................................................73
Resetting the System ...........................................................................................................73
Problems following Initial System Installation ......................................................................74
First Steps Checklist ....................................................................................................74
Hardware Diagnostic Testing ............................................................................................... 74
Verifying Proper Operation of Key System Lights .......................................................75
Confirming Loading of the Operating System ..............................................................75
Specific Problems and Corrective Actions ...........................................................................75
Power Light Does Not Light .........................................................................................76
No Characters Appear on Screen ...............................................................................76
Characters Are Distorted or Incorrect ..........................................................................77
System Cooling Fans Do Not Rotate Properly ............................................................77
Drive Activity Light Does Not Light ..............................................................................78
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light ...............................78
Cannot Connect to a Server ........................................................................................78
Problems with Network ................................................................................................79
System Boots when Installing PCI Card ......................................................................79
Problems with Newly Installed Application Software ...................................................80
Problems with Application Software that Ran Correctly Earlier ...................................80
Devices are not Recognized under Device Manager (Microsoft Windows* Operating Sys-
tem) ..................................................................................................................81
Hard Drive(s) are not Recognized ...............................................................................81
Bootable CD-ROM Disk Is Not Detected .....................................................................81
Appendix C: Installation/Assembly Safety Instructions .......................................83
Intel® Server System SR1695GPRX Service Guide xv
English ................................................................................................................................. 83
Deutsch ............................................................................................................................... 85
Français ............................................................................................................................... 87
Español ............................................................................................................................... 90
Italiano ................................................................................................................................. 93
Appendix D: Safety Information ..............................................................................95
English ................................................................................................................................. 95
Server Safety Information ...........................................................................................95
Safety Warnings and Cautions ....................................................................................95
Intended Application Uses .......................................................................................... 96
Site Selection ..............................................................................................................96
Equipment Handling Practices ....................................................................................96
Power and Electrical Warnings ...................................................................................97
Access Warnings ........................................................................................................97
Electrostatic Discharge (ESD) .....................................................................................98
Other Hazards .............................................................................................................98
Deutsch ............................................................................................................................... 99
Sicherheitshinweise für den Server .............................................................................99
Sicherheitshinweise und Vorsichtsmaßnahmen .......................................................100
Zielbenutzer der Anwendung ....................................................................................100
Standortauswahl .......................................................................................................101
Handhabung von Geräten .........................................................................................101
Warnungen zu Netzspannung und Elektrizität ..........................................................102
Warnhinweise für den Systemzugang .......................................................................102
Elektrostatische Entladungen (ESD) ......................................................................... 103
Andere Gefahren .......................................................................................................104
Français ............................................................................................................................. 105
Consignes de sécurité sur le serveur ........................................................................105
Sécurité: avertissements et mises en garde .............................................................105
Domaines d’utilisation prévus ...................................................................................106
Sélection d’un emplacement ..................................................................................... 106
Pratiques de manipulation de l’équipement ..............................................................107
Alimentation et avertissements en matière d’électricité ............................................ 108
Avertissements sur l’accès au système ....................................................................108
Décharges électrostatiques (ESD) ............................................................................109
Autres risques ...........................................................................................................109
Español ............................................................................................................................. 110
Información de seguridad del servidor ......................................................................110
Advertencias y precauciones sobre seguridad .........................................................110
Aplicaciones y usos previstos ...................................................................................111
Selección de la ubicación ..........................................................................................112
Manipulación del equipo ...........................................................................................112
Advertencias de alimentación y eléctricas ................................................................ 112
xvi Intel® Server System SR1695GPRX Service Guide
Advertencias el acceso al sistema ............................................................................113
Descarga electrostática (ESD) ..................................................................................114
Otros peligros ............................................................................................................114
Appendix E: Regulatory and Compliance Information .......................................121
Product Regulatory Compliance ........................................................................................121
Product Safety Compliance .......................................................................................121
Product EMC Compliance - Class A Compliance ......................................................122
Product Ecology Requirements .................................................................................123
Component Regulatory Requirements Needed to Support System Level Certifications .
123
Certifications / Registrations / Declarations ...............................................................125
Product Regulatory Compliance Markings ................................................................125
Electromagnetic Compatibility Notices ..............................................................................131
FCC Verification Statement (USA) ............................................................................131
Industry Canada (ICES-003) .....................................................................................132
Europe (CE Declaration of Conformity) .....................................................................132
VCCI (Japan) .............................................................................................................132
BSMI (Taiwan) ...........................................................................................................133
Korean Compliance (KCC) ........................................................................................133
End-of-Life / Product Recycling .........................................................................................133
Appendix F: Warranty ............................................................................................135
Limited Warranty for Intel® Chassis Subassembly Products ............................................. 135
Appendix G: Getting Help ......................................................................................139
World Wide Web ................................................................................................................139
Telephone ..........................................................................................................................139
Appendix H: LED Decoder .....................................................................................143
®
Appendix I: Intel
Board/Chassis Information ........................................................................................151
DIMM Configuration ...................................................................................................151
Operating System Information ...................................................................................152
Add-in Card, Peripheral, Video, NIC ..........................................................................152
Hard Drive Information .............................................................................................. 153
Management Information ...........................................................................................153
Complete Problem Description ..................................................................................153
Server Issue Report Form ......................................................151
Intel® Server System SR1695GPRX Service Guide xvii
xviii Intel® Server System SR1695GPRX Service Guide
List of Figures
Figure 1. Intel® Server System SR1695GPRX ......................................................................... 1
Figure 2. Front Controls and LEDs (SR1695GPRX)................................................................. 4
Figure 3. Back Panel Connectors.............................................................................................. 8
Figure 4. System Components (SR1695GPRX)..................................................................... 12
Figure 5. S3420GPRX Connector and Component Locations................................................ 14
Figure 6. Configuration Jumper Descriptions.......................................................................... 15
Figure 7. BIOS Recovery Jumper ........................................................................................... 23
Figure 8. Password Recovery Jumper.................................................................................... 24
Figure 9. CMOS Recovery Jumper......................................................................................... 25
Figure 10. BMC Force Update Jumper ................................................................................... 25
Figure 11. Removing the Server System Cover...................................................................... 28
Figure 12. Installing the Server System Cover........................................................................ 29
Figure 13. Removing the Processor Air Duct.......................................................................... 30
Figure 14. Installing the Processor Air Duct............................................................................ 31
Figure 15. Installing the Memory............................................................................................. 32
Figure 16. Lifting the Processor Socket Handle...................................................................... 35
Figure 17. Opening the Load Plate ......................................................................................... 36
Figure 18. Removing the Shipping Cover ............................................................................... 36
Figure 19. Installing the Processor.......................................................................................... 37
Figure 20. Removing the Protective Socket Cover ................................................................. 37
Figure 21. Installing the Heat Sink .......................................................................................... 38
Figure 22. Pulling out the back lever....................................................................................... 39
Figure 23. 2.5 HDD Installation............................................................................................... 40
Figure 24. 3.5 HDD Installation............................................................................................... 41
Figure 25. Locking the drive assembly.................................................................................... 41
Figure 26. Removing the Knockout in Bezel for Optical Opening........................................... 43
Figure 27. Attaching the Brackets to the Optical Drive............................................................ 43
Figure 28. Installing the Optical Drive into the Server System................................................ 44
Figure 29. Removing Riser Assembly..................................................................................... 46
Figure 30. Installing Riser Assembly....................................................................................... 47
Figure 31. Installing an Add-In Card........................................................................................ 48
Figure 32. Removing a Full Height Add-In Card ..................................................................... 49
Figure 33. Installing the I/O Expansion Module(s).................................................................. 50
Figure 34. Attaching the I/O Expansion Module(s).................................................................. 51
Figure 35. Installing the RMM3 Lite to the Server System...................................................... 52
Figure 36. Removing the RMM3 Lite to the Server System.................................................... 53
Figure 37. Removing the backplane board............................................................................. 54
Figure 38. Installing the backplane board ............................................................................... 55
Figure 39. Removing the Server Board................................................................................... 56
Figure 40. Installing the Server Board..................................................................................... 57
Figure 41. Replacing the CMOS Battery................................................................................. 59
Figure 42. Removing the Power Supply from the Server System........................................... 60
Intel® Server System SR1695GPRX Service Guide xix
Figure 43. Installing the Power Supply into the Server System.............................................. 61
Figure 44. Removing Fan from the Server System (SR1695GPRX)...................................... 63
Figure 45. Installing Fan into the Server System (SR1695GPRX)......................................... 64
Figure 46. Replacing the Rotor Fan........................................................................................ 65
Figure 47. Installing the Rack Handle..................................................................................... 66
Figure 48. Removing the Rack Handle................................................................................... 66
Figure 49. Removing the Front Bezel..................................................................................... 67
Figure 50. Installing the Front Bezel....................................................................................... 68
Figure 51. Cable Routing (SR1695GPRX) ............................................................................. 70
Figure 52. Diagnostic LED Placement Diagram ................................................................... 143
xx Intel® Server System SR1695GPRX Service Guide
List of Tables
Table 1. Intel® Server System SR1695GPRX Feature Summary .............................................2
Table 2. Front Control Button Function .....................................................................................4
Table 3. Front LED Indicator Functions ....................................................................................5
Table 4. SSI Power LED Operation ...........................................................................................5
Table 5. System Status LED Operation ....................................................................................6
Table 6. NIC LED Descriptions .................................................................................................8
Table 7. Channel Slot Configuration .......................................................................................16
Table 8. Setup Menu Key Use ................................................................................................20
Table 9. Power Supply Output Capability ................................................................................71
Table 10. System Office Environmental Summary ..................................................................72
Table 11. Resetting the System ..............................................................................................73
Table 12. .Product Regulatory Compliance Markings ...........................................................126
Table 13. POST Progress Code LED Example .....................................................................144
Table 14. Diagnostic LED POST Code Decoder ...................................................................144
Intel® Server System SR1695GPRX Service Guide xxi
xxii Intel® Server System SR1695GPRX Service Guide
1 Server System Features
This chapter briefly describes the main features of the server system. This chapter
provides illustrations of the product, a list of the server system features, and diagrams
showing the location of important components and connections on the serv er system.
Figure 1. Intel
®
Server System SR1695GPRX
Intel® Server System SR1695GPRX Service Guide 1
Table 1 summarizes the features of the server system.
®
Table 1. Intel
Feature Description
Server System SR1695GPRX Feature Summary
Dimensions
(SR1695GPRX)
• 1.69 inches high (43.00 millimeters)
• 17.76 inches wide, without rails (451.17 millimeters)
• 18.97 inches wide, with rails (482 millimeters)
• 26.42 inches deep, without CMA (671.08 millimeters)
• 21.85 pounds (9.92 kilograms) (Chassis – basic configured (1
PSU, 0 drives))
• 33.25 pounds (15.09 kilograms) (Chassis – fully configured (2
PSU, 4 drives)
Server Board Intel® Server Board S3420GPRX
Processor Support for one Intel
1156 socket package
®
Xeon® 3400 Series Processor in FC-LGA
• 2.5 GT/s point-to-point DMI interface to PCH
• LGA 1156 pin socket
®
Support for one Intel
CoreTM i3 Processor
• 2.0 GT/s point-to-point DMI interface to PCH
• LGA 1156 pin socket
Memory Two memory channels with support for 1066/1333 MHz Unbuffered
(UDIMM)
or ECC Registered (RDIMM) DDR3.
• Up to two UDIMMs or three RDIMMs per channel
• 32 GB maximum with x8 ECC RDIMM (2 Gb DRAM) and 16
GB maximum with x8 ECC UDIMM (2 Gb DRAM)
NOTE: Intel® i3 Processor supports only UDIMMs
Chipset
• Support for Intel
®
3420 Chipset Platform Controller Hub (PCH)
• PCI Express* switch - 89HI0524G2PS
I/O Control External connections:
• DB-15 video connectors
• RJ45 type serial Port A connector
• 2 USB 2.0 Ports
• Five 10/100/1000 Base-TX RJ45 LAN connector
Add-in Card Slot One PCI Express* Gen2 x16 (x8 throughput) connector.
System Fan Support Three 4-pin fan heads for two blow ers and one rotor fan.
Video On-board ServerEngines* LLC Pilot II BMC Controller
• Integrated 2D Video Controller
• 64 MB DDR2 667 MHz Memory
2 Intel® Server System SR1695GPRX Service Guide
Table 1. Intel® Server System SR1695GPRX Feature Summary
Feature Description
Hard Drive and Optical
Drive Sup
port
• Support for four 2.5” or 3.5” serial SATA II hard drives with SW
RAID 0, 1, 5, and 10.
• A slimline optical device is supported.
• Up to four SAS hard drives through optional Intel
RAID Module card.
RAID Support • Intel
SATA connectors provides SATA RAID 0, 1, and 10.
• Intel
provides SATA RAID 0, 1, 5 and 10.
• Intel
Intel
RAID 0, 1, and 10 with optional RAID 5 support provided by the
Intel® RAID Activation Key AXXRAKSW5
• IT/IR RAID through optional Intel
AXX4SASMOD provides entry level hardware RAID 0, 1, 10,
and native SAS pass through mode
• 4 ports full featured SAS/SATA hardware RAID through
optional Intel
(AXXROMBSASMR), provides RAID 0, 1, 5, 6 and striping
capability for spans 10, 50, 60.
®
Embedded Server RAID Technology II through onboard
®
Rapid Storage RAID through onboard SATA connectors
®
Embedded Server RAID Technology II through optional
®
SAS Entry RAID Module AXX4SASMOD provides SAS
®
SAS Entry RAID Module
®
Integrated RAID Module SROMBSASMR
®
SAS Entry
• SAS2 6Gb/s Support
LAN One Gigabit Ethernet device 82574L connect to PCI-E x1 interfaces
on the PCH.
Two dual-port Gigabit Ethernet devices 82576 connected to PCI-E
s
witch through PCI-E x4 interface.
Server Management On-board LLC Pilot II BMC Controller (iBMC)
• Integrated Baseboard Management Controller (Integrated
BMC), IPMI 2.0 compliant
®
• Intel
• Intel
• Support for Intel
• Support for Intel
Intel® Server System SR1695GPRX Service Guide 3
Remote Management Module III (RMM3) Lite
®
Light-Guided Diagnostics on field replaceable units
beyond
®
System Management Software 3.6.1 and
®
Deployment Assistant 3.5.5 and beyond
Chassis Component Identification
This section helps you identify the components of your server system. If you are near the
system, you can also use the Quick Reference Label on the inside of the chassis cover to
assist in identifying components.
System Front Panel (SR1695GPRX)
The front of the server system includes the following buttons and LEDs.
A. Power/Sleep Button B. System Reset Button
C. Power/Sleep LED D. System NIC 5 Activity LED
G. System Status LED I. USB 2.0 Connectors
Figure 2. Front Controls and LEDs (SR1695GPRX)
Table 2. Front Control Button Function
Power/Sleep Button Toggles the system power on/off. This button also
fun
ctions as a Sleep Button if enabled by an ACPI-
compliant operating system.
System Reset Button Reset system to reboot
4 Intel® Server System SR1695GPRX Service Guide
Table 3. Front LED Indicator Functions
LED Color State Description
Power/Sleep Green On Power on/ACPI S0 state.
Green Blink Sleep/ACPI S1 state.
- Off Power Off/ACPI S5 state.
LAN Green On LAN Link no Access.
Green Blink LAN Activity.
- Off No link.
System Status Green On System Ready/No Alarm.
Green Blink System ready, but degraded: redundancy lost such as the
powe
r supply or fan failure; non-critical temp/voltage
threshold; battery failure; or predictive power supply failure.
Amber On Critical Alarm: Critical power modules failure, critical fans
failure
, voltage (power supply), critical temperature and
voltage.
Amber Blink Non-Critical Alarm: Redundant fan failure, redundant power
module
Off Off Power off: System unplugged.
Power on: System powered off and in standby, no prior
deg
NOTES:
1. Blink rate is ~1 Hz at 50% duty cycle.
2. It is also off
3. The power LED sleep indication is maintained on standby by the chipset. If the system is
powered down without going through the BIOS, the LED state in effect at the time of power off
is restored when the system is powered on until the BIOS clear it.
4. If the system is not powered down normally, it is possible the Po wer LED will b link at the same
time the system status LED is off due to a failure or configuration change that prevents the
BIOS from running.
when the system is powered off (S5) or in a sleep state (S1).
failure, non-critical temperature and voltage.
raded\non-critical\critical state.
Table 4. SSI Power LED Operation
State Power Mode LED Description
Power of f Non-ACPI Off System power is off and the BIOS has not initialized the
chipset.
Power on Non-ACPI Solid on System power is on but the BIOS has not yet initialized the
chipset.
S1 Sleep ACPI Blink DC power is still on. The operating system has saved
conte
xt and gone into a level of low-power state.
Intel® Server System SR1695GPRX Service Guide 5
State Power Mode LED Description
S0 ACPI Solid on System and the operating system are up and running.
NOTE: Blink ra
te is ~ 1Hz at 50% duty cycle.
Table 5. System Status LED Operation
LED Color State Description
Off N/A Not ready Power off or BMC initialization completes if no degraded,
Green/Amber Both solid on Not ready Pre DC Power On – 15-20 second BMC Initialization when
Green Solid on Ok System ready.
Blink Degraded BIOS detected:
non-critical
, critical, or non-recoverable conditions exist
after power cable plug in.
AC i
s applied to the server. The system will not POST until
BMC initialization completes.
1. Unable to use all of the installed memory (more than
one DIMM installed).
1
2. In a mirrored configuration, when memory mirroring
takes place and system loses memory redundancy.
This is not covered by (2).
1
3. PCI Express* correctable link errors.
Integrated BMC detected
1. Redundancy loss such as a power supply or fan.
Applies only if the associated platf
orm subsystem
has redundancy capabilities.
2. CPU disabled – if there are two CPUs and one CPU
is disabled.
3. Fan alarm – Fan failure. Number of operational fans
should be more than minimum number needed to
cool the system.
4. Non-critical threshold crossed – Temperature,
voltage, power nozzle, power gauge, and
PROCHOT2 (Therm Ctrl) sensors.
5. Battery failure.
6. Predictive failure when the system has redundant
power supplies.
6 Intel® Server System SR1695GPRX Service Guide
LED Color State Description
Amber Blink Non-critical Non-fatal alarm – system is likely to fail.
BIOS detected:
1. In non-mirroring mode, if the threshold of ten
correctable errors is crossed within the window.
2. PCI Express* uncorrectable link errors.
Integrated BMC Detected
1. Critical threshold crossed – Voltage, temperature,
2. VRD Hot asserted.
3. Minimum number of fans to cool the system are not
r nozzle, power gauge, and PROCHOT (Therm
powe
Ctrl) sensors.
present or have failed.
1
Solid on Critical, non-
recove
rable
Fatal alarm – system has failed or shutdown.
BIOS detected:
1. DIMM failure when there is one DIMM present and
2. Run-time memory uncorrectable error in non-
3. CPU configuration error (for instance, processor
Integrated BMC Detected
1. CPU CATERR signal asserted.
2.
3. CPU THERMTRIP.
4. No power good – power fault.
– Power Unit Redundancy sensor – Insufficient
NOTES:
1. The BIOS detects these conditions and sends a Set Fault Indication command to the
Integrated BM
2. Blink rate is ~ 1Hz at 50% duty cycle.
C to provide the contribution to the system status LED.
System Status LED – BMC Initialization
no good memo
redundant mode.
stepping mismatch).
CPU 1 i
resources offset (indicates not enough power
supplies are present).
ry is present.
1
s missing
1
When power is first applied to the system and 5V -STBY is present, the BMC controller on
the server board requires 15-20 seconds to initialize. During this time, the system status
LED will be solid on, both amber and green. Once BMC initialization has completed, the
status LED will stay green solid on. If power button is pressed before BMC initialization
completes, the system will not boot to POST.
Intel® Server System SR1695GPRX Service Guide 7
System Rear
A. Redundant Power Supply Units G. RJ-45 Serial Port
Figure 3. Back Panel Connectors
B. Power Supply Status LED H. PCI Express* Add-in slot
C. NIC 1 & 2 connectors RJ-45 I. Reserved for IO module external
connectors
D. Video Out J. Top cover lock screw
E. NIC 3, 4 & 5 connectors RJ-45
F. Dual USB Ports
The NIC LEDs on the NIC connector are marked as A and Bas shown below.
The following table provides the
LED information.
Table 6. NIC LED Descriptions
LED LED State LED State NIC State
A Green Off LAN link is not established.
On LAN link is established.
Blinking LAN activity is occurring.
8 Intel® Server System SR1695GPRX Service Guide
Table 6. NIC LED Descriptions
LED LED State LED State NIC State
B N/A Off 10 Mbit / sec data rate is
selected
Green On 100 Mbit / sec data is
selected
Yellow On 1000 Mbit / sec data rate is
selected
Intel® Server System SR1695GPRX Service Guide 9
Peripheral Devices (SR1695GPRX)
The server system provides locations and hardware for installing hard drives, slimline
CD-ROM drive, or DVD-ROM drive. You must purchase the drives separately. Available
options include:
• Slimline Optical Drive Bay
• Four Hard Disk Drive Bays
Hard Disk Drives
The Intel® Server System SR1695GPRX ships with four hot-swap drive carriers for
installing four SATA/SAS hard disk drives, either 3.5-inch or 2.5-inch HDDs.
For instructions on installing hard drives, see “Installing and Removing a Hot-swap Hard
Drive”.
Note: Each drive can consume up to 17 W
maximum ambient temperature of 45
®
Note: The Intel
drives. See “Server System References” for an Internet link to a list of supp
hardware.
Server System SR1695GPRX does not support all Serial ATA (SATA) hard
of power. Drives must be specified to run at a
° C.
orted
10 Intel® Server System SR1695GPRX Service Guide
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