A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products
Disclaimer
Disclaimer
Information in this document is provided in connection with Intel® products. No license, express or implied, by estoppel or
otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel’s Terms and Conditions
of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating
to sale and/or use of Intel products including liability or warranties relating to fitness for a particular purpose, merchantability,
or infringement of any patent, copyright or other intellectual property right. Intel products are not designed, intended or
authorized for use in any medical, life saving, or life sustaining applications or for any other application in which the failure of
the Intel product could create a situation where personal injury or death may occur. Intel may make changes to
specifications and product descriptions at any time, without notice.
Intel server boards contain a number of high-density VLSI and power delivery components that need adequate airflow for
cooling. Intel’s own chassis are designed and tested to meet the intended thermal requirements of these components when
the fully integrated system is used together. It is the responsibility of the system integrator that chooses not to use Intel
developed server building blocks to consult vendor datasheets and operating parameters to determine the amount of airflow
required for their specific application and environmental conditions. Intel Corporation can not be held responsible if
components fail or the server board does not operate correctly when used outside any of their published operating or nonoperating limits.
Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the
United States and other countries.
* Other names and brands may be claimed as the property of others.
Thank you for purchasing and using the Intel® Server System SR1670HV.
This manual is written for system technicians who are responsible for troubleshooting,
upgrading, and repairing this server system. This document provides a brief overview of
the features of the board/chassis, a list of accessories or other components you may
need, troubleshooting information, and instructions on how to add and replace
components on the Intel
refer to the following Intel web site:
®
Server System SR1670HV. For the latest version of this manual,
Chapter 1 provides a brief overview of the Intel® Server System SR1670HV. In this
chapter, you will find a list of the system features, product photos, and product diagrams to
help you identify components and their locations.
Chapter 2 lists the hardware setup procedures you must perform when installing or
removing system components.
Chapter 3 describes how to install the optional components.
Chapter 4 includes procedures to follow when replacing common FRUs.
Chapter 5 describes the functions of all server board jumpers, connectors, and LEDs.
Chapter 6 describes the update process and configurable features of the system BIOS
Chapter 7 provides an overview of the embedded SATA RAID options and how to
configure RAID sets.
Chapter 8 provides instructions for installing the necessary drivers for different system
components.
Chapter 9 provides an Issue Submittal form which can be used when reporting system
issues back to Intel Corporation.
Chapter 10 provides Intel Support and Warranty information.
Chapter 11 details product safety information.
iv Intel
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Server System SR1670HV Service Guide
Preface
Additional Information and Software
Documentation and software for this server product are available on the Intel Resource
CD that shipped with your Intel server product. Software updates and additional
information can be obtained at the following Intel web site:
Unless otherwise indicated in the following table, once on this Web page, type the
document or software name in the search field at the left side of the screen and select the
option to search “This Product.”
For this information or software Use this Document or Software
For in-depth technical information
about this product
For information needed to provide
service and support for this product
Embedded RAID Configuration and
Support
SKU information, Spares and
Accessories available for this Intel
Server product
Hardware (peripheral boards,
adapter cards) and operating
systems that have been tested with
this product
Processors that have been tested
with this product
DIMMs that have been tested with
this product
For drivers Driver (for an extensive list of drivers available)
Table 10. Memory Population Table ........................................................................................... 18
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List of Tables
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Server System SR1670HV Service Guidexv
Product Introduction
1. Product Introduction
This chapter briefly describes the main features of the Intel® Server System SR1670HV.
1.1 System Package Contents
Check your system package for the following items.
Table 1. System Package Contents List
Model Name
Integrated System Components
Accessories
Documentation & Software
Intel® Server System SR1670HV
2 x Intel
2 x 770-W Single Power Supplies
8 x Hot-swap 2.5-inch HDD trays
1 x SAS/SATA2 Backplane
2 x PCI Riser Card Assemblies
2 x Front Control Panels
1 x Power Distribution Board
8 x System Fans (40 mm x 56 mm)
1 x Semi-ball Bearing Rail Kit
2 x BMC Management Modules
Attention Document
Intel Resource CD
®
Server Board S5500HV
(non-redundant)
1.2 System Features
The Intel® Server System SR1670HV is a 1U rackmount server integrating two, ½-width
®
Intel
Server System Boards S5500HV. The server supports the Intel® Xeon® processor
5500 series, 5600 series and Intel
Feature Description
Chassis Form Factor
Server Board
Processors
Chipset
Memory
1U Rack Mount Server
®
2 x Intel
Support for up to four Intel
per server node)
Intel
Intel
24 x DIMM slots (12 DIMM per server node/6 per processor)
Support for 800/1066/1333 MT/s ECC registered (RDIMM) or unbuffered
(UDIMM) DDR3 memory.
Server Boards S5500HV
®
5500 Chipset IOH
®
82801Jx I/O Controller Hub (ICH10R)
®
5500 chipset, and provides the following feature set:
Table 2. System Feature Set
®
Xeon® Processors 5500 Series and 5600 Series (two
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Intel
Server System SR1670HV Service Guide1
Product Introduction
Feature Description
On-board I/O
System Fan Support
Add-in Adapter Support
Video
Storage
Power Supply
Networking
Server Management On-board ASPEED AST2050 with integrated Baseboard Management
System Dimensions
Per Server Node:
1 x External DB-9 Serial Port
2 x RJ-45 LAN ports (stacked)
1 x RJ-45 Management LAN port
3 x USB 2.0 ports (Front x 1, Rear x 2)
1 x Internal A-type USB Port
1 x VGA port
Eight 4-pin managed system fan. (Four fans per server node)
2 x PCI Express* X16 GEN2 slots supporting low-profile half height add-in cards
(one per server node)
On-board ASPEED* AST2050 with integrated Video Controller
Integrated 2D Video Controller
8 MB Video Memory
8 x 2.5-inch hot-swap SATA Hard Drive Bays (Four drive bays per server node)
Embedded support for the following RAID solutions:
Dual 770-W cold swap Power Supply modules. (non-redundant)
4 x 10/100/1000 Ethernet ports provided by Intel
Acceleration Technology (Two LAN ports per server node)
2 x BMC Management Modules with IPMI 2.0 support (One per server node)
2 x 10/100 Management LAN port (One per server node)
686 mm x 444 mm x 43.4 mm
Matrix Storage Manager with Software RAID levels 0/1/5/10 (Windows*
Only)
®
82574L PHYs with Intel® I/O
Controller
1.3 Front Panel Features
The server system provides the following features on the system’s front panel:
Eight 2.5-inch Hot-swap SATA/SAS Hard Drive Bays—four for each installed server
node.
Dual independent front control panels—one for each installed server node.
Features found on each front control panel include: System Power and System Reset
buttons, LED indicators, and one 2.0 USB port.
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Server System SR1670HV Service Guide
System ID Button
Figure 1. Server System Features
1.4 Rear Panel Features
Product Introduction
System ID LED
You can find the following features on the server system back panel:
Dual tool-less cold-swap, non-redundant power supplies—one for each installed server
node.
Add-in card slot covers for each installed server node.
External I/O ports for each installed server node.
Figure 2. System Features – Back Panel
1.5 Internal Features
The following figure shows the internal features of the server system.
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Intel
Server System SR1670HV Service Guide3
Product Introduction
Power Supply
Server Node
1
4 x System
Fans
Node 1
Riser
Card
Riser
Card
Server Node
2
4 x System
Fans
Node 2
Hard Disk Drive Bay Module
Figure 3. System Component Identification
The following figure identifies connectors and major components of each server node.
4 Intel
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Server System SR1670HV Service Guide
Product Introduction
A
C
B
Q
D
P
O
N
K
M
L
G
H
I
Figure 4. Server Node Connectors and Components
E
F
G
H
I
J
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Intel
Server System SR1670HV Service Guide5
Product Introduction
Table 3. Server Node Connectors and Components Descriptions
A Rear I/O Connectors K CPU 1 DIMM Slots (Slots A1– C2)
B BMC Management Module connector L Peripheral Drive Power Connector – 4 pin
C SATA Ports 1-4 M CPU 2 - LGA 1366 Socket
D Internal USB(4) 2.0 Port N CMOS Battery
E CPU 2 DIMM Slots (Slots D1 – F2) O Auxilary Front Panel Header
F CPU 1 - LGA 1366 Socket P Front Panel Header
G Power Supply SMBus - 2x3 Pin Header Q X16 GEN 2 PCI Express* Riser Card Slot
H Main Po wer Conn ector – 20 pin
I System Fan Connectors
J USB(3) 2.0 - 1x5 Pin Header
Description Description
1.6 System LED Information
1.6.1 Front Control Panel LEDs
Figure 5. Front Control Panel LEDs
Table 4. Front Panel LEDs Descriptions
LEDDisplay StatusDescription
Power LED
HDD Activity
Message LED
System ID LED
LAN LEDs
ON System power ON
OFF
Blinking
OFF
Blinking
OFF
ON
OFF
Blinking
ON
No activity
Read/write data into the HDD.
System is normal; no incoming
event.
Indicates a HW monitor event.
Normal status
Location switch is pressed (Press
the location switch again to turn
off). BMC reset in progress when
re-plug Power cord
No LAN connection
LAN is transmitting or receiving
data.
LAN connection is present.
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Server System SR1670HV Service Guide
1.6.2 RJ-45 LAN Ports 1 and 2 LEDs
Figure 6. RJ-45 Ports 1 and 2 LEDs
Table 5. RJ-45 Ports 1 and 2 LEDs Descriptions
ACT/LINK LED SPEED LED
Status Description Status Description
OFF No link OFF 10 Mbps connection
GREEN Linked Orange 100 Mbps connection
BLINKING Data activity Green 1 Gbps connection
1.6.3 HDD Status LED
Product Introduction
Figure 7. HDD Status LED
Table 6. HDD LED Status Definitions
LEDStatusDescription
Power
Active
Green Light ON
Red Light ON
G/R Blinking
OFF
Green Blink Data read/write to HDD
Power On (detection HDD present)
RAID HDD fail (HDD plug-in ready but detection error)
RAID rebuilding
HDD not found
1.7Cable Connections
NOTE: The bundled system cables are pre-connected before shipment. You do not need to
disconnect these cables unless you must remove pre-installed components for servicing or to
install additional devices.
Refer to Chapter 4, “System Service” for detailed information on the
connections.
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Server System SR1670HV Service Guide7
Product Introduction
Figure 8. Cable Connections
1.7.1 Pre-Connected System Cables
1. 20-pin Main Power connector (from power supply to server board)
2. 4-pin Peripheral Power connector (from server board to add-in peripheral device)
3. System Fan connectors (from server board to system fans)
4. USB connector (from server board to front control panel)
5. Front Control Panel connector (from server board to front control panel)
6. SATA connectors (from server board to backplane)
7. Auxiliary Panel connector (from server board to front control panel)
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Server System SR1670HV Service Guide
2. Hardware Setup
2.1 Chassis Cover
2.1.1 Removing the Chassis Cover
1. Loosen the two thumbscrews on the read panel to release the rear cover from the
chassis.
Figure 9. Rear Panel Thumbscrews
Hardware Setup
2. Firmly hold the cover and slide it toward the rear panel for about half an inch until
disengages from the chassis.
Figure 10. Sliding the Chassis Cover
3. Lift the cover from the chassis.
2.2 Central Processing Unit (CPU)
Each installed server node provides two surface mount LGA 1366 CPU sockets designed
for the Intel
®
Xeon® Processor 5500 series and 5600 series.
CAUTIONS
Upon purchase of the server board, ensure the PnP caps are installed
on each processor socket and the socket contacts are not bent. Contact
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Server System SR1670HV Service Guide9
Hardware Setup
your retailer immediately if the PnP cap is missing, or if you see any
damage to the PnP cap/socket contacts/server board components.
The PnP cap should be retained and re-used if the server is ever returned for service.
The product warranty does not cover damage to the socket contacts
resulting from incorrect processor installation/removal, or
misplacement/loss/incorrect removal of the PnP cap.
2.2.1 Installing the Processor
To install a processor:
1. Locate the processor socket on the server board.
Figure 11. LGA1366 Socket
TIP
Before installing the processor, ensure the socket box is facing
towards you and the load lever is on your left.
2. Press the load lever with your thumb (A), then move it to the left (B) until it is released
from the retention tab.
CAUTION
To prevent damage to the socket pins, do not remove the PnP cap
unless you are installing a processor.
10 Intel
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Server System SR1670HV Service Guide
Figure 12. Retention Tab and Load Lever
3. Lift the load lever in the direction of the arrow to a 135° angle.
Hardware Setup
Figure 13. Load Plate
4. Lift the load plate with your thumb and forefinger to a 100° angle.
5. Remove the PnP cap from the processor socket.
Figure 14. PnP Cap
6. Position the processor over the socket, making sure the gold triangle is on the bottomleft corner of the socket, and then fit the socket alignment key into the processor notch.
CAUTION
The processor fits in only one correct orientation. DO NOT force the
processor into the socket to prevent bending the connectors on the
socket and damaging the processor!
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Server System SR1670HV Service Guide11
Hardware Setup
Figure 15. CPU Notch and Alignment Key
7. (Skip this step if your heatsink has pre-applied thermal interface material.) Apply
several drops of thermal paste to the exposed area of the processor the heatsink will
be in contact with, ensuring it is spread in an even, thin layer.
Figure 16. Applying Thermal Paste
NOTE: The processor fits in only one correct orientation. DO NOT force the processor into the
socket to prevent bending the connectors on the socket and damaging the processor!
WARNING
The thermal paste is toxic and inedible. If it gets in your eyes or
touches your skin, you must wash it off immediately and seek
professional medical help.
TIP
To prevent contaminating the paste, DO NOT spread the paste with
your finger directly.
8. Close the load plate (A), and then push the load lever (B) until it snaps into the
retention tab.
12 Intel
®
Server System SR1670HV Service Guide
Figure 17. Closing the Load Plate
2.2.2 Installing the Processor Heatsink
You must install the processor before installing the heatsink.
Hardware Setup
Improper installation can damage the heatsink. Pay close attention to the steps and
perform each step exactly as indicated to avoid damage.
The heatsink has Thermal Interface Material (TIM) located on the bottom of it. Use caution
when you unpack the heatsink so you do not damage the TIM.
New unused heatsinks have adequate TIM on the bottom. If you are reusing a heatsink,
make sure there is adequate TIM present on the heatsink to support processor cooling.
To install the heatsink, follows these steps:
1. Remove the protective film on the TIM if present.
2. Orient the heatsink over the processor as shown. You must position the heatsink fins
as shown (Figure 18) to provide correct airflow through the system.
3. Set the heatsink over the processor, lining up the four captive screws with the four
posts surrounding the processor.
4. Loosely screw in the captive screws on the heatsink corners in a diagonal manner
according to the numbers shown (Figure 18) as follows:
a. Starting with the screw at location 1, engage the screw threads by giving it two
rotations in the clockwise direction and stop. (IMPORTANT: Do not fully tighten.)
b. Proceed to the screw at location 2 and engage the screw threads by giving it two
rotations and stop.
c. Engage screws at locations 3 and 4 by giving each screw two rotations and then
stop.
5. Repeat steps 4a through 4c by giving each screw two rotations each time until all
screws are lightly tightened up to a maximum of 8 inch-pounds torque.
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Server System SR1670HV Service Guide13
Hardware Setup
2
TIM
Chassis Front
3
Air Flow
4
1
AF002841
Figure 18. Installing the Heatsink (Passive Heatsink Shown)
2.2.3 Removing the Processor Heatsink
To remove or replace a processor, you must first remove the heatsink.
CAUTION
Improper removal can damage the heatsink. Pay close attention to the
steps and perform each step exactly as indicated to avoid damage.
To remove the heatsink, follow these steps:
1. Loosen the four captive screws on the heatsink corners in a diagonal manner
according to the numbers shown in Figure 19 as follows:
a. Starting with the screw at location 1, loosen it by giving it two rotations in the
counter-clockwise direction and stop. (IMPORTANT: Do not loosen fully.)
b. Proceed to the screw at location 2 and loosen it by giving it two rotations and stop.
c. Loosen screws at locations 3 and 4 by giving each screw two rotations and then
stop.
d. Repeat steps 3a through 3c by giving each screw two rotations each time until you
loosen all screws.
2. Twist the heatsink slightly to break the seal between the heatsink and the processor.
3. Lift the heatsink from the processor. If it does not pull up easily, twist the heatsink
again. Do not force the heatsink from the processor. Doing so could damage the
processor.
14 Intel
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Server System SR1670HV Service Guide
Figure 19. Removing the Heatsink
Hardware Setup
NOTE: Tighten the four heatsink screws in a diagonal sequence.
2.3 System Memory
2.3.1 Overview
Each installed server node supports twelve (12) DDR3 DIMM sockets—six for each
installed processor.
NOTE: You should only install memory in DIMM sockets DIMM_D1 through DIMM_F2 when
dual processors are installed on a given server node. On a given server node, DIMM sockets
DIMM_D1 through DIMM_F2 are not enabled in single processor configurations.
The following figure illustrates the location of the DDR3 DIMM sockets.
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Intel
Server System SR1670HV Service Guide15
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