Intel SMALL BUSINESS SERVER User Manual

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Solution Deployment Guide: Mid-Level Small Business Server

with Advanced Reliability

 10 to 40 users  Premium set of services  For Unsophisticated and Sophisticated small businesses

that require more advanced server-based services with higher level of reliability

Revision 2.03

2 Oct 2006

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Contents

Introduction to Intel Small Business Server Solution ................................ - 5 -

Objective and Target Audience .............................................................................. - 5 -

Scope.....................................................................................................................- 5 -

Company introductions........................................................................................... - 5 -

User Requirements......................................................................................... - 6 -

Suggested Integrated Configuration............................................................ - 7 -

Overview ................................................................................................................ - 7 -

Main Components .................................................................................................. - 7 -

Software Capabilities.............................................................................................. - 8 -

Hardware Capabilities ............................................................................................ - 9 -

Technical Specification of the Integrated Configuration..........................- 10 -

Server Hardware Specification............................................................................. - 10 -

Required Software................................................................................................ - 13 -

Recommended Additional Software ..................................................................... - 13 -

Additional Requirements ...................................................................................... - 14 -

Server Hardware Integration ....................................................................... - 15 -

Preparing Slimline Drive Assembly....................................................................... - 15 -

Preparing Chassis................................................................................................- 15 -

Installing Mainboard ............................................................................................. - 15 -

Making Cable Connections to Mainboard............................................................. - 15 -

Installing Hot Swap Drive Cage............................................................................ - 16 -

Attaching Chassis Fans........................................................................................ - 16 -

Installing RAID Controller ..................................................................................... - 16 -

Making Hot Swap Backplane Connections...........................................................- 18 -

Installing Hard Drives ........................................................................................... - 18 -

Completing Hardware Integration......................................................................... - 18 -

Preparation for the Operating System Installation................................... - 19 -

Required Materials ............................................................................................... - 19 -

Checking Firmware Versions................................................................................ - 20 -

Updating Firmware...............................................................................................- 20 -

Updating Sensor Data Records............................................................................- 21 -

Configuring BIOS Settings.................................................................................... - 21 -

Preparing RAID Array........................................................................................... - 22 -

Setting Boot Device Order.................................................................................... - 25 -

Creating Floppy with RAID Driver......................................................................... - 26 -

Operating System Installation..................................................................... - 27 -

Device Drivers and Utilities Installation..................................................... - 30 -

Video Driver Update.............................................................................................- 30 -

Chipset Drivers Installation...................................................................................- 30 -

Network Drivers Installation..................................................................................- 30 -

RAID Web Console Installation ............................................................................ - 30 -

Configure Data Drive............................................................................................ - 31 -

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Small Business Server Services Configuration........................................ - 33 -

Initial Setup........................................................................................................... - 33 -

Microsoft Small Business Server 2003 R2 Premium Edition Base Component

Installation ............................................................................................................ - 35 -

Connect to the Internet and configure email services........................................... - 36 -

Configure Strong Passwords Policy ..................................................................... - 39 -

Add premium components, service packs, and upgrade standard

components.................................................................................................. - 40 -

Exchange Service Pack 2 Install .......................................................................... - 40 -

SharePoint Service Pack 2 Install......................................................................... - 40 -

Fix the Windows SharePoint Service error........................................................... - 41 -

Install Windows Small Business Server 2003 R2................................................. - 42 -

SQL Server 2005.................................................................................................. - 43 -

Migrate SharePoint to SQL Server 2005..............................................................- 48 -

ISA 2004 Install .................................................................................................... - 54 -

Install Microsoft ISA Server 2004 Service Pack 2................................................. - 55 -

Configure Client Remote Access.......................................................................... - 55 -

Configure Server Monitoring ................................................................................. - 56 -

Configure Exchange Email Filters ........................................................................ - 57 -

Configure User Email Policy.................................................................................- 57 -

Add a User and Computer to the Domain............................................................. - 60 -

Turn On Full Text Search In SharePoint Company Web...................................... - 61 -

Create emergency recovery media....................................................................... - 61 -

Installing Intel® Active System Console.................................................... - 64 -

Installing Intel® Active System Console............................................................... - 64 -

Configuring Internet Explorer Security Settings.................................................... - 64 -

Configuring Hardware Alerts................................................................................. - 67 -

Acceptance Testing...................................................................................... - 69 -

Checking Hardware for Errors.............................................................................. - 69 -

Functional Testing................................................................................................- 69 -

Checking OS and Applications for Errors.............................................................- 70 -

Running Hardware Burn-In Test...........................................................................- 70 -

Troubleshooting........................................................................................... - 75 -

Documentation ............................................................................................. - 77 -

Intel® Server Board S5000VSA ........................................................................... - 77 -

Intel® Server Chassis SC5299-E ......................................................................... - 77 -

Intel® RAID Controller SRCSU41L....................................................................... - 77 -

Microsoft Windows Small Business Server 2003.................................................. - 77 -

PassMark BurnInTest 5.1..................................................................................... - 77 -

Getting Technical Support .......................................................................... - 78 -

Intel....................................................................................................................... - 78 -

Microsoft............................................................................................................... - 78 -

Is This Guide Useful To You? ..................................................................... - 79 -

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Introduction to Intel Small Business Server Solution

Objective and Target Audience

The objective of this guide is to simplify the task of building small business server solution. The guide is targeted at Intel® Channel Partner companies providing IT solutions to small businesses.

By providing a single source of validated software and hardware configuration and step-by-step instructions for their integration, this guide will help to:

 Save time on integration and troubleshooting  Reduce risk of running into incompatibility issues  Save time on training new engineers

Scope

The guide contains all information required for successfully building and configuring Small Business Server hardware, operating system, and main services.

Additional customization of operating system services and software settings may be required to meet specific client requirements.

The guide does not include details on how to install and configure additional applications, which are not part of Microsoft Window Small Business Server 2003, such as anti-virus and backup software. The guide does not include details on how to configure client PCs and network devices.

Company introductions

The guide has been jointly developed by Intel Small Business Solutions Team and the Small Business Technology Institute.

Intel Corporation

Intel, the world leader in silicon innovation, develops technologies, products and initiatives to continually advance how people work and live. For decades, the technology developed by Intel Corporation has enabled the computer and Internet revolution that is changing the world.

Founded in 1968 to build semiconductor memory products, Intel introduced the world's first microprocessor in 1971. Today, Intel—the world's largest chip maker—is also a leading manufacturer of computer, networking, and communications products.

SBTI

The Small Business Technology Institute (SBTI) is a 501(c)(3) non-profit, public benefit corporation created to foster the adoption of information technologies among small businesses by:

 Providing information technology awareness, education, counseling and support services to

businesses with 1 to 300 employees, with a focus on disadvantaged categories

 Providing technology developers and vendors with market intelligence and knowledge to

ensure the development of products more closely meeting the needs of small businesses

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User Requirements

This platform is a mid-level server platform for an unsophisticated or sophisticated small business making its first server investment or updating its server due to growth of network or functional requirements. The target network size is between 10 and 40 PCs.

The recipe is designed to meet the following client requirements:

 Centralize and improve file and printer sharing  Improve backup practices  Strengthen network / data security  Enhance email use / management  Provide a group collaboration platform  Provide a database management platform for business specific applications  Provide a platform for infrastructure growth and for future functionality

In addition, the following typical concerns have been addressed:

 Selecting the right combination of server hardware and software  Quick deployment  Quick return of investment

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Suggested Integrated Configuration

Overview

The Small Business Server Platform Solution specified in this recipe is based on Microsoft* Windows* Small Business Server 2003 R2 Premium Edition operating system (SBS 2003).

The solution incorporates full messaging and groupware functionality via Microsoft Exchange 2003, which is provided as a component of the SBS 2003 platform. The solution also incorporates an Intranet component, Microsoft SharePoint* Services, configured out of the box for Web based collaboration. Additional components provided as part of the Premium version are an enterprise class database, Microsoft SQL Server* 2000, and software firewall and Web caching components through Microsoft Internet Security and Acceleration* (ISA) Server 2004.

Network configuration is two internal subnets with all client traffic routed externally through the server which acts as the LAN gateway. This in turn forwards traffic to and from a gateway firewall/router which is connected directly to the Internet. External access to network resources is provided both via http and https for Web, Remote Desktop and HTML e-mail access, and PPTP client VPN connectivity.

Additional anti-virus software is recommended for protecting data and ensuring system health. Additional data backup and recovery software is recommended for ensuring data protection

against system failures and disasters.

Main Components

Suggested configuration is based on the following major components:

 Windows Small Business Server 2003 R2 Premium Edition  Intel® Server Board S5000VSA  Two Dual-Core Intel® Xeon® Processors  Intel® Server Chassis SC5299BRP  Intel® RAID Controller SRCSU41L  Three SCSI hard-drives in a RAID-5 redundant configuration

NOTE: It is strongly recommended that you use the components listed in this recipe, follow all steps exactly as described, and use the versions of BIOS, drivers and utilities provided on Small Business Server Hardware Deployment CD. Otherwise the system behavior may be different, and you may need extra time to set it up correctly. You may need to use newer versions of BIOS, drivers, and utilities, only if you are facing a specific issue that needs to be fixed.

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Software Capabilities

Features

The main architectural features of the server platform environment are:

 A unitary Microsoft Windows Domain environment utilizing a single domain controller  Use of integrated messaging components  Easily configurable, template-driven Web based collaboration  Full remote connectivity utilizing both VPN and Web access  Application and platform OS security via configurable security policies, with anti-virus and

intrusion protection technology

 Mobile and handheld synchronization via the Web  Remote management capabilities for ease of support  Monitoring, data backup and restore capabilities  Easy installation, management and operation

The solution specified is designed to be relatively powerful, well featured, and secure. The Return on Investment for a sub 40 employee small business will be quick, and the platform affords plenty of opportunity to add users without becoming overloaded. It provides enterprise class functionality, reliability, security and availability, is a solid base for business expansion, and will continue to provide acceptable performance for beyond 40 users.

Value

SBS 2003 R2 bundles enterprise class components that cost many times the bundled price when bought separately and installed on separate servers. SBS 2003 R2 includes an enterprise class email and messaging system, in addition to remote access capabilities not even featured in Windows Server 2003 R2 Standard.

Ease of configuration and use

The ease of setup and maintenance dramatically lowers the initial investment and ongoing support costs for a small business. Wizard based configuration, automatic updates and maintenance, and remote management capabilities make this an inherently low-cost environment to maintain and support.

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Hardware Capabilities

Performance

Performance is a critical characteristic of the server as productivity of all employees depends on how fast the server fulfills the required operations.

Using two Dual-Core Intel® Xeon® processors, which are capable of running 8 independent application threads in parallel, ensures that users get quick responses to their requests even when the server is already loaded with many other tasks.

Gigabit Ethernet network link provides enough network bandwidth for large file sharing and backup operations.

SCSI hard-drives have higher spindle rotation speeds and lower seek times compared to SATA drives, which translates into higher sustained write/read speeds and more operations per second.

Hardware RAID controller provides storage processing power independent of main processors and 64 Mbytes of battery backed cache for maximum performance without risk of losing data.

Reliability, Availability, and Data Integrity

Designed for server usage SCSI hard drives are generally more reliable than regular SATA drives. SCSI drives are designed to have better resistance to impacts and vibrations. Also SCSI data exchange protocol incorporates additional reliability features.

RAID-5 provides protection against data loss in case of a single hard-drive failure. If one harddrive fails the system will continue its operation. Once the failed drive is replaced with a new one, the redundant configuration is automatically rebuilt.

Using memory with Error Correction Code (ECC) ensures that random single bit memory errors do not result in unexpected system ‘blue screen of death’ or data being corrupted and stored undetected.

Power supplies are considered to be one of the most frequent reasons for hardware failures. Using two redundant power supplies protects the system against single power supply failures. Moreover, when both power supplies are alive, power draw is balanced between them. This helps to increase the life span of each power supply.

Serviceability

Toolless design of the chassis allows easy and quick replacement or addition of the hardware components.

Hot-swap drive cage allows replacing or adding hard-drives while system is working – with zero downtime.

Upgradeability

The mainboard has eight DIMM slots. Thus, when more users or new applications are added to the server, the memory capacity can be expanded by populating empty DIMM slots in addition to four (or two) DIMMs in the original configuration. Note that expanding memory capacity beyond 4GB may be needed if upgrade to 64-bit version of the operating system will be performed in future.

The server chassis supports up to 6 hard-drives. Thus, the storage capacity can be expanded by installing three hard-drives in addition to the three hard-drives in the original configuration.

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Technical Specification of the Integrated Configuration

Server Hardware Specification

Chassis

Intel® Entry Server Chassis SC5299 (Base Redundant Power) Intel order codes:

 SC5299BRPNA (chassis with North American power cord)  APP4650WPSU (  AXX6SCSIDB (SCSI hot-swap hard drive cage)  APP3HSDBKIT (hot-swap hard drive mounting kit)

Features:

 Black color  Pedestal mid-tower ATX form factor

(Can be converted to rack-mountable using APP3RACKIT conversion kit)

 1+1 redundant 650W PFC power supplies  Up to 6 hot-swap 3.5” SCSI hard-drives (when using

AXX6SCSIDB)

 Two 5.25” expansion bays  Floppy drive bay  North American power cord

More technical information:

http://support.intel.com/support/motherboards/server/chassis/sc5299-e/

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Mainboard

Intel® Server Board S5000VSA (SATA version) Intel order code: S5000VSASATA Features:

 Supports two Dual-Core Intel® Xeon® Processors 5000/5100

Series

 Dual-independent front side bus up to 1333 MHz  Four-channel FB-DIMM DDR2 533/667 memory support  8 x FB-DIMM slots  6 x SATA ports  1 x IDE port  2 x onboard Gigabit Ethernet 1000Base-T controllers  2 x PCI Express x4 slot (with x8 connector)  1 x PCI-X 64/133 slot  1 x PCI-X 64/100 slot  Onboard ATI* ES1000 graphics controller

Processor

Memory

More technical information:

http://support.intel.com/support/motherboards/server/s5000vsa/

2 x Dual-Core Intel® Xeon® Processor 5030 with active cooling solution

2.66 GHz, FSB 667 MHz, 2 x 2 MB L2 cache Intel order code: BX805555030A

4 x 512 MB or 2 x 1 GB modules FB-DIMM DDR2-533/667 Memory modules from the validated list are strongly recommended:

http://support.intel.com/support/motherboards/server/s5000vsa/

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RAD Controller

Hard-drives

Intel® RAID Controller SRCSU41L with battery backup unit Intel order codes:

 SRCSU41L  AXXRBBU2 (battery backup unit)

Features:

 1 x SCSI port with internal and external connectors  Support for RAID levels 0, 1, 5, 10, 50  64 MB cache memory  Battery backup unit protects data cached on RAID controller

against power failures and enables operation in faster WriteBack mode.

3 x Ultra320 SCSI, 3.5”, hot-swap with 80-pin SCA-2 connector Using identical hard-drives of equal size is strongly recommended. The total capacity of the RAID-5 volume with 3 hard-drives will be 2 x

size of a single hard-drive.

Optical and floppy drives

Backup Storage

List of hard-drives validated with SRCSU41L RAID controller can be found in Tested Hardware and Operating Systems List at:

http://support.intel.com/support/motherboards/server/srcu41l/index.htm

ATA (IDE) CD or DVD drive USB floppy drive Intel order codes:

 AXXCDUSBFDBRK (mounting kit for slim-line CD & USB

floppy drives)

 AXXUSBFLOPPY (slim-line USB floppy drive)  AXXDVDCDR (slim-line DVD/CDR drive)

or AXXSCD (slim-line CD drive).

Using Intel supplied slim-line floppy and DVD/CDR drive is recommended.

Note that S5000VSA board does not have regular floppy connector and USB floppy is required for Windows installation. Also note that some USB floppy drives are not compatible with Windows setup program.

Additional storage media is required for system backup purpose. External storage, such as USB hard-drive or tape-drive, is recommended.

Required Software

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Operating System:

Server Management:

Microsoft Windows Small Business Server 2003 R2 Premium Edition

http://www.microsoft.com/windowsserver2003/sbs/default.mspx

Intel ® System Management Software 1.5

License included with every Intel ® Server Board.

Recommended Additional Software

It is highly recommended to use additional software for security and data protection. Software products listed below have been tested by Intel or its partners and are recommended for use as part of the Small Business Server Solution.

McAfee Total Protection

http://www.mcafee.com/us/smb/products/security_suite_solutions/total _protection_solutions/index.html

90 days trial version available on Protected from Day One CD, which is

Internet Security/ Anti-virus:

included with every Intel® Server Board. OR

Symantec Client Security 3.1 Business Pack

http://www.symantec.com/small_business/products/overview.jsp?pcid= is&pvid=scs31

Backup & Recovery:

File system defragmentation

Symantec Backup Exec System Recovery (old name: LiveState Recovery)

http://symantec.com/small_business/products/overview.jsp?pcid=br&pv id=besr_sbse

90 days trial version available on Protected from Day One CD, which is included with every Intel® Server Board.

Symantec Backup Exec 10d for Windows Small Business Server Standard Edition

http://www.symantec.com/small_business/products/overview.jsp?pcid= br&pvid=bewin_sb_svr

Diskeeper

http://www.diskeeper.com

90 days trial version available on Protected from Day One CD, which is included with every Intel® Server Board.

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Additional Requirements

 Using uninterruptible power supply (UPS) as a mains power source for the server is strongly

recommended.

 Using a LAN switch with at least one Gigabit Ethernet port for connecting server is strongly

recommended.

 It is required to use PS/2 keyboard until the system has been completely set up. If using USB

keyboard, it may malfunction at certain setup stages.

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Server Hardware Integration

Instructions on how to integrate hardware are provided in Quick Start User’s Guides and in Kit Install Guides included in the boxes with mainboard, chassis, and kits. However, this guide helps

you to save time during hardware integration by providing integration guidance customized for the hardware configuration specified in this guide.

Additional information on hardware integration can be found on the following pages:

 Intel® Server Board S5000VSA

http://support.intel.com/support/motherboards/server/S5000VSA/howto.htm

 Intel® Server Chassis SC5299-E

http://support.intel.com/support/motherboards/server/chassis/SC5299-E/howto.htm

 Intel® RAID Controller SRCSU41L

http://support.intel.com/support/motherboards/server/srcu41l/index.htm

Preparing Slimline Drive Assembly

1. Unpack mounting kit for slim-line CD & USB floppy drives AXXCDUSBFDBRK

2. Unpack slim-line USB floppy drive AXXUSBFLOPPY

3. Unpack slim-line optical drive AXXDVDCDR ( or AXXSCD)

4. Follow instructions provided in Slimline USB Floppy/CD-ROM/DVD-ROM Drive Kit

Install Guide on pages 1-9.

5. Make sure that jumper on the optical drive backplane is in the Master position.

Preparing Chassis

1. Unpack and install second redundant power supply unit (APP4650WPSU) into an empty

slot at the rear of the chassis.

2. Follow steps 1 thru 7 described in Quick Start User’s Guide included in the box with the

chassis. On step 4 you should use Slimline Drive Assembly instead of CD-ROM/DVD-ROM. Use

DRIVE_0 connector on IDE cable for attaching to optical drive.

Installing Mainboard

1. If the mainboard was used previously, check that jumpers are set to correct positions: J1J1

– pins 1-2; J1J2 – pins 1-2; J3H1 – pins 2-3.

2. Follow steps 2 thru 8 described in Quick Start User’s Guide included in the box with the

mainboard.

3. Re-install processor air duct as described in Step 9 of Quick Start User’s Guide included in

the box with the chassis. Make sure that processor fans are attached to the mainboard before re-installing the air duct.

Making Cable Connections to Mainboard

See mainboard Quick Start User’s Guide for connector locations on the mainboard.

1. Connect IDE cable from optical drive to the mainboard IDE connector (J).

2. Connect slimline USB floppy drive to USB 6 (R) connector on the mainboard.

3. Attach cables from Front Panel cable to Front Panel header (Q) on the mainboard.

4. Attach front side USB port cable to the USB 4-5 connector (O) on the mainboard.

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Installing Hot Swap Drive Cage

1. Unpack hot swap drive cage AXX6SCSIDB

2. Unpack hot swap drive cage installation kit AP3HSDBKIT

3. Follow steps 7 thru 13 (pages 4-8) described in Hot Swap Drive Conversion Kit Install

Guide, which is included in the box with APP3HSDBKIT

4. Slide the drive cage into the drive bay slot on the chassis. You should hear a click when the

blue plastic retention mechanism locks into place. Be sure to feed the fan cable through the slot first so that it exits through the back of the drive cage. Be sure to place IDE cable (from optical drive to the mainboard) between the hot swap drive cage and processor air duct, so that it does not interfere with fans.

Attaching Chassis Fans

See mainboard Quick Start User’s Guide for connector locations on the mainboard.

1. Attach rear chassis fan to System Fan 6 connector (C) on the mainboard before re-installing

rear system fan assembly.

2. Re-install rear system fan assembly (see Step 12 in chassis Quick Start User’s Guide)

3. Attach drive cage fan to System Fan 1 connector (N) on the mainboard

Installing RAID Controller

1. Unpack the RAID controller SRCSU41L

2. Unpack the Battery Backup Unit AXXRBBU2

3. Connect the wire from the battery to the connector on the battery circuit board. See letter A

in the figure below.

4. Position the battery backup unit over the RAID card, lining up the connectors. See letter B

in the figure below.

5. Press the battery backup unit onto the RAID card.

6. Turn over the RAID card / battery backup unit assembly.

7. Use the three screws included with the battery backup unit to secure the battery backup unit

to the RAID card.

8. Install RAID Controller into PCI-X slot 4 (3rd from FB_DIMM slots) on the mainboard.

- 17 -

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Making Hot Swap Backplane Connections

1. Attach SCSI cable to the RAID controller and to the hot swap backplane.

2. Connect P7 and P9 power connectors to the two power cable connectors on the backplane.

3. Connect IPMB connector on hot swap backplane to HSBP A connector (A) on the

mainboard using 4-wire cable with I2C (or IPMB) sticker provided within hot swap drive cage box.

Installing Hard Drives

Hard drives within hot swap cage are numbered 0 thru 5 from top to bottom. You need to populate the top three hard drive slots from 0 thru 2.

To install each hard drive follow steps 1 thru 5 on pages 33-34 of Drive Cage Upgrade Kit Installation Guide included with the hot swap drive cage.

NOTE: Leave drive carriers with filler plates installed in unused slots 3-5. Leaving the slots empty may result in hard drive cooling problems.

Completing Hardware Integration

Follow steps 14, 16, 17, 19, 20 as described in chassis Quick Start User’s Guide.

- 19 -

Preparation for the Operating System Installation

Required Materials

Before preceding you should verify that you have the following materials ready:

 Small Business Server Hardware Deployment CD – you need to download ISO image

and burn it onto a CD-R. It is recommended that you use the versions of BIOS, drivers, and utilities provided on this

CD even if newer versions are available. You may need to use newer versions of BIOS, drivers, and utilities only if you are facing a specific issue that needs to be fixed.

Intel® Channel Partners can download the ISO image file from here:

http://www.intel.com/cd/channel/reseller/asmo-na/eng/319773.htm

You will need your Intel® Reseller Center user id and password to download the ISO file.

 Intel® System Management Software 1.5 (build 1.09T) CD

You can download the ISO image from here:

http://downloadcenter.intel.com/scripts-df-external/download.aspx?url=/11688/eng/ISM-870-0-109TCD2.zip&agr=N&ProductID=2363&DwnldId=11688&strOSs=84&OSFullName=Window s%20Server*%202003&lang=eng

 Microsoft Small Business Server 2003 R2 Premium Edition Install CDs  Service Pack 1 for Microsoft SQL Server 2005

You can download it at:

http://www.microsoft.com/downloads/details.aspx?FamilyID=cb6c71ea-d649-47ff-9176e7cac58fd4bc&DisplayLang=en

You should download x86 package.

 Service Pack 2 for Microsoft ISA Server 2004

You can download it at:

http://www.microsoft.com/downloads/details.aspx?FamilyId=88350ABA-D09E-44B58002-96590ABFA148

 Two blank 3.5” floppy diskettes – You will need one diskette to provide Embedded

RAID driver at the beginning of OS installation. The second diskette is needed for creating a system recovery disk.

- 20 -

Checking Firmware Versions

You need to check which versions of firmware are already flashed on your system. This will help you to determine whether you need to update them or not.

1. Apply AC power to both power supplies

2. Wait 10 seconds for Status LED to stop blinking

3. Press Power button

4. When “Press F2 to enter Setup” is displayed at the bottom of the screen, press and hold

<F2> until “Entering Setup…” is displayed. Wait while system is initializing and entering Setup. If Setup does not start within 20 seconds, press <F2> once again.

NOTE: If you have problems entering BIOS Setup, replace the keyboard with another model.

5. On the Main tab you can see BIOS version. You need to take a note of the last number. For

example, S5000.86B.02.00.0059 corresponds to version 59.

6. Navigate to Server Management tab. Scroll down System Information and press

<Enter>.

7. Take a note of BMC (Baseboard Management Controller) and HSC (Hot-Swap Backplane

Controller) versions.

8. Press <Esc> to get back from System Information.

Updating Firmware

1. Insert Small Business Server Hardware Deployment CD into optical drive

2. While in BIOS Setup navigate to Boot Manager tab, select Primary Master CD-ROM

and press <Enter>

3. In Small Business Server Hardware Deployment CD menu Select ‘Update Firmware’ and

press <Enter>

4. Compare the version of BIOS, BMC, and Hot-Swap Backplane Controller (HSC) listed in

the menu to the versions that are already flashed in your system. You will need to flash the versions from the CD only if they are different.

5. Select ‘Update SRCU41L SCSI RAID FW to ver NNNN’ from the submenu and press

<Enter>. Press <Enter> again to start update process. The update process takes 70 seconds.

WARNING! Do not power off or reset the system when updating any firmware. Interrupting update process will cause firmware corruption.

6. If BIOS update is needed, select ‘Update S5000VSA board BIOS to ver NN’ from the

menu and press <Enter>. Press <Enter> again to start update process. The update process takes approximately 2 minutes.

7. If BMC update is needed, select ‘Update S5000VSA board BMC to ver NN’ from the

menu and press <Enter>. The update process takes approximately 9 minutes.

WARNING! Do not update Hot-Swap Backplane Controller if your backplane was shipped with firmware version 1.14 flashed. Trying to re-flash firmware from version 1.14 may render your backplane inoperable.

8. If Hot-Swap Backplane Controller update is needed, select ‘Update AXX6SCSIDB

backplane controller to ver N.NN’ from the menu and press <Enter>. The update process

takes approximately 20 minutes.

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Updating Sensor Data Records

Updating Sensor Data Records is required even if the same version is already flashed on the board. Updating SDR provides Baseboard Management Controller with information about sensors available in your system.

1. While in Small Business Server Hardware Deployment CD menu Select ‘Update

Firmware’ and press <Enter>

2. Select ‘Update SDR to ver NN’ from the menu and press <Enter>

3. Press <2> key to update SDRs only

NOTE: Updating FRU in addition to SDRs allows writing information such as Asset Tag or system Serial Number to the flash memory of the board. But generally it is not required.

4. Press <2> key to select SC5299-E 650W chassis

5. After the process of updating SDRs is complete press Power button to power off the system

6. Remove both AC power cords from the power supplies and wait for 60 seconds

Configuring BIOS Settings

Loading default BIOS settings is required after every BIOS update you make. If default settings are not loaded, old settings may conflict with newer BIOS version resulting in unexpected behavior.

1. Re-apply AC power to both power supplies

2. Wait 10 seconds for Status LED to stop blinking

3. Press Power button

4. When “Press F2 to enter Setup” is displayed at the bottom of the screen, press and hold

<F2> until “Entering Setup…” is displayed. Wait while system is initializing and entering Setup. If Setup does not start within 20 seconds, press <F2> once again.

5. Press <F9> and then <Enter> to load default BIOS settings.

6. On the Main tab set Quiet Boot option to Disabled

7. Set System Date and System Time

8. Navigate to Advanced tab

9. Select ATA Controller and press <Enter>

10. Set Onboard SATA Controller to Disabled

11. On Advanced tab select System Acoustic and Performance Configuration

12. Change Set Fan Profile to Acoustics. This setting ensures minimum noise from fans.

Memory performance may be somewhat degraded due to throttling if system is placed in high temperature environment.

13. Set Altitude to the value corresponding to supposed system location above sea level. This

setting ensures optimal system fan speeds.

14. Press <F10> and then <Enter> to save settings and reset the system

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Preparing RAID Array

Now you should create a RAID-5 array for the server.

1. During system boot up press <Ctrl>+<G> at the same time when “Press <Ctrl>+<G> to

enter RAID BIOS Console” is displayed at the bottom of the screen.

2. Wait until RAID BIOS Console is launched

3. Click Start

4. Now you should see three hard-drives listed in Ready state

5. Click Configuration Wizard on the left pane

6. Select New Configuration and click Next

7. Select Custom Configuration and click Next

8. Holding Ctrl key select all four hard-drives in the left pane and click Accept Array

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9. Now you should see all four three drives listed on the right pane as a part of Array 0, click

10. Select RAID 5 for RAID Level

11. Select Adaptive for Read Policy

12. Select Write Back for Write Policy

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NOTE: You will be allowed to select Write Back mode only if Battery Backup Unit is properly installed and charged.

NOTE: With RAID Controller firmware version 314p, next time you enter BIOS RAID Console and open logical disk properties the Write Policy may be incorrectly shown as Write Thru, even though it is set to Write Back.

13. Select Cached for Cache Policy

14. Leave default value for stripe size

15. In Select Size field enter number shown as a size of RAID 5 volume. It should be equal 2x

size of a single hard-drive.

16. Click Accept

17. Click Next

18. On the next screen click Accept once again to save the configuration.

19. Click Yes to confirm saving the configuration.

20. Click Yes to initialize the new logical drive.

21. Click Home

22. Now in the lower plane you should see Array 1 and logical drive LD1 in Optimal state.

23. Click Exit and Yes to exit the RAID BIOS Console

24. Press <Ctrl><Alt><Del> to restart the system.

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Setting Boot Device Order

1. During system boot up process press <F2> when “Press F2 to enter Setup” is displayed at

the top of the screen.

2. Wait until BIOS Setup is launched

3. Navigate to Boot Options tab

4. Set the following boot order

 Primary Master CDROM  (Bus 06 Dev 01) PCI RAID Adapter  TEAC FD-05PUB 3000  IBA GE Slot 0500…  [EFI Shell]

5. Press <F10> and then <Enter> to save settings and reset the system

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Creating Floppy with RAID Driver

You need to create a floppy with Embedded RAID driver, which you will have to provide during OS installation.

1. Boot the system with Small Business Server Hardware Deployment CD installed in CD-

drive.

2. The system will boot from the CD and will display a menu.

3. Insert a blank diskette into the floppy drive

4. Select ‘RAID Driver Floppy’ from the menu and press <Enter>

5. Press <Enter> again to start writing files to diskette.

6. After the diskette has been created, remove the diskette from the floppy drive

If you are experiencing problems creating the floppy, try another diskette.

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Operating System Installation

NOTE: You need to create a floppy with add-on RAID driver, which you will have to provide during OS installation (you can typically copy the driver from the Driver CD). It is also required to have an external USB floppy drive connected to an USB port to the server

1. Load SBS 2003 Disk 1 in the CD drive

2. Press F6 to install 3rd party RAID driver – this must be done very quickly once the blue

Windows Setup screen appears.

3. After Windows Setup loads drivers for different devices it will ask to Specify Additional

Device for mass storage. Press <S>.

4. When prompted, insert the RAID Driver Floppy Disk and press ENTER

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5. At the Prompt, select Intel® RAID Controllers For Windows 2003 and press Enter

6. Windows will state that the driver is older than the Windows default driver. Press S to use

it anyway

NOTE: You should always use the Intel RAID driver, even though the OS states that its driver is newer

7. The next screen will ask again if you want to specify additional adaptors. Press Enter to

continue setup

8. At the Welcome to Setup screen press Enter to set up Windows

9. Press F8 to accept the license agreement

NOTE: You need to customize and create two partitions, one for system drive C: (at least 25 GB) and a second partition for data. The second partition should be created after the OS inst allation is complete.

10. When prompted, create a partition on the system drive by pressing <C>

11. Specify the new size in the Create Partition of size (in MB): (For 25 GB, you can

calculate by 25 * 1024 = 25600 MB). Enter this number 25600 for the new size

12. Press Enter to create partition

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13. Press Enter to set Windows up on the new partition

14. Press Enter to format the drive array as an NTFS partition

NOTE: Do not select quick format option if the hard disk has not been previously formatted

15. Allow Windows setup to run and the system to reboot

16. At the Regional and Language Options screen, make the appropriate choices for Regional

and Language options and click Next

17. At the Personalize Your Software screen, enter “Admin” in the Name box and the client’s

company name on the Organization box. Click Next

18. At the Your Product Key screen, fill in the product code key and click Next

19. At the Computer Name and Administrator Password screen, enter the server name

according to an agreed nomenclature with the client. Normally “prefixSERVER01”, and use a strong password for the Administrator password (at least 8 characters, mixture of uppercase and lowercase with at least one number). Click Next

20. At the Date and Time Settings screen, correct the time and date settings if required. Click

NOTE: Upon reboot, the Windows SBS Setup wizard will automatically launch following login. Shut this down as it can be re-started by clicking the server setup icon

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Device Drivers and Utilities Installation

Video Driver Update

1. Browse to \1 – Video folder on Small Business Server Hardware Deployment CD

2. Run Setup.exe

3. In “ATI Display Driver Setup” window click Next.

4. Read thru license agreement and then click Yes to accept it.

5. In warning window click Continue Anyway.

6. After the installation process is complete select “No, I will restart the system later.”

7. Click Finish.

8. Set appropriate screen resolution.

Chipset Drivers Installation

1. Browse to \2 – Chipset folder on Small Business Server Hardware Deployment CD

2. Run Setup.exe

3. Click Next in “Intel® Chipset Software Installation Utility” window

4. Read thru license agreement and then click Yes to accept it.

5. Click Next

6. After the installation process is complete select “No, I will restart the system later.”

7. Click Finish.

Network Drivers Installation

1. Browse to \3 – LAN\apps\PROSETDX\Win32 folder on Small Business Server Hardware

Deployment CD

2. Run DxSetup.exe

3. Click Next in “Intel® PRO Network Connections” wizard

4. Read thru license agreement, make appropriate selection, and click Next.

5. Select Complete type of Setup and click Next

6. Click Install

7. Click Finish after the installation process is complete

Two onboard network interface cards will now be functional. Also additional tabs for advanced configuration will now be available in device properties for NICs. For this solution you don’t need to use those advanced features.

RAID Web Console Installation

1. Browse to \4 – RAID Console folder on Small Business Server Hardware Deployment CD

2. Run setup.exe

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3. Click Next in “RAID Web Console Package Setup” window

4. Read thru license agreement and make appropriate selection.

5. Click Next

6. Select StandAlone setup type and click Next

7. Leave selected components unchanged and click Next

8. Click Continue to install Java Runtime Environment

9. Click Install

10. In Setting Password window enter password that you would like to set for managing RAID.

You should not leave the password blank, as it can be used for managing the RAID remotely.

11. Click Finish

NOTE: RAID Web Console can be accessed by typing http://localhost:3570 in Internet Explorer after system reboot. To make any changes in RAID configuration, you will need to select Full Access. You may want to create a shortcut for the RAID Web Console URL.

NOTE: If you experience problems logging into RAID Web Console in Full Access mode, use View Only mode first without entering password, then click Exit, then login in Full Access mode with password.

NOTE: If hard-drive failure occurs, sound alarm on the RAID Controller will be activated.

Configure Data Drive

1. Right click on the My Computer icon and select Manage

2. Select Disk Management

3. Navigate to Disk 0 in the bottom plane, right-click on the Unallocated partition and choose

New Partition

4. Click Next in the Welcome to the New Partition Wizard.

5. At Select Partition Type select Primary Partition. Click Next

6. Accept the default maximum size and click Next

7. At the Assign Letter or Path dialogue, choose E and click Next

8. At the Format Partition accept the default settings (file system should be NTFS) and click

Next. (DO NOT select Perform a quick format)

9. Click Finish to complete the wizard

10. After formatting is 100% done. Close the Computer Management screen

11. Open the My Computer icon on the desktop

12. Right click on the newly created E Drive and rename it to Data

13. Remove CD from CD-Drive and reboot the system

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- 33 -

Small Business Server Services Configuration

Initial Setup

WARNING! Make sure both NICs are cabled into a switch, (A switch that is unconnected is ok – just make

sure the switch doesn’t go into a subnet with another DHCP server on it), otherwise Windows SBS 2003 will turn whichever port is empty off at the registry level, which is difficult to recover from.

1. Dbl click the Continue Setup icon on the desktop

2. Click Next at the Welcome to Microsoft Windows Small Business Server Setup

dialogue

3. Close down the “This computer has more than two processors” warning in the Setup

Requirements screen by checking I acknowledge all warnings and clicking Next

4. At the Company Information screen, don’t bother to put in company information,

because this will have to be re-entered anyway when email is configured

5. At the Internal Domain Information screen, enter your company’s external DNS Name

with .local extension

6. Accept the default for the NetBIOS name

7. Enter the Computer Name according to your internal network device nomenclature (i.e.

CompanyNameServer01). Click Next

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8. At the Local Network Adaptor Information screen SBS configuration requires that the

only adaptor connected is the LAN adaptor. Unplug the WAN. Select the remaining adaptor and click Next

9. At the Local Network Adaptor Configuration screen accept the SBS default IP scheme

of 192.168.16.x with a subnet of 255.255.255.0, or confirm that you want to change the default settings IF you use any other internal IP address scheme. Click Next

10. At the Logon Information screen enter the administrator password to allow Windows to

logon automatically as it reboots during configuration. Click Next

11. At the Windows Configuration screen, select Next

12. Several basic services will be installed and then the system will automatically reboot.

13. Allow the system to reboot, continue with installation of basic services, and then bring up

the Component Selection screen

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Microsoft Small Business Server 2003 R2 Premium Edition Base Component Installation

At the Component Selection Screen:

1. Accept the defaults but put Exchange on the data drive (E) to provide greater space for

Exchange message store

2. Highlight the Exchange Server component and click the Change Path button

3. In the Change Path dialogue box substitute the C for E and click OK

4. Click Yes to allow Windows to create the folder during installation

5. Click Next

6. At the Data Folders screen move users shared folders to the data drive (E) to provide

greater space for user files:

7. Highlight the Users Shared Folders and click the Change Folder button

8. In the Change Path dialogue box substitute the C for E and click OK

9. Click Yes to allow Windows to create the folder during installation

10. Click Next

11. At the Component Summary screen, click Next

12. Change discs as required.

13. When it has finished it will display the Finishing Your Installation screen. Click Finish

to allow the system to reboot back to the Small Business Server To Do List

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Connect to the Internet and configure email services

NOTE: Ask your ISP to register two A Records on the external IP address you will use for your server:

1) remote.<company name>.com, and 2) mx1.<company name>.com It’s important that some basic configuration is done before the SBS premium software components are

installed. Specifically, the Connect To The Internet wizard should be run BEFORE ISA 2004 is installed

1. Plug your WAN IP cable back into the WAN port on the server, and connect it to your

router/firewall

2. From the To Do List select Connect To The Internet

3. At the Configure Email and Internet Connection Wizard click Next

4. At the Connection Type screen select Broadband and click Next

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5. At the Broadband Connection screen select A direct broadband connection and click

6. At the Network Connection screen select Use the following IP address and fill in the

details for your WAN subnet. An example configuration could be, assuming your router has an IP address of 192.168.2.1 IP address: 192.168.2.2 Subnet mask: 255.255.255.0 Default gateway: 192.168.2.1 Click Next

7. At the next screen (still called Network Connection) ensure that the correct network

adaptors are configured for internal/external access, and click Next

NOTE: Always Choose Direct Broadband connection if you will be installing ISA

8. At the Direct Broadband Connection fill in the internal IP address of the router for the

default gateway, in this instance 192.168.2.1, and provide the DNS server information provided by your ISP. Click Next

9. At the Firewall screen check Enable firewall and click Next

10. At the Services Configuration screen, check all services apart from FTP and click Next

11. At the Web Services Configuration screen select Allow access to only the following

Web site services from the Internet and check all Web services with the exception of Server performance & usage reports and Business Web Site. Click Next

12. At the Web Server Certificate screen, select Create a new Web server certificate and

enter the certificate name. The certificate name should be the same as the url you type for remote access: Usually remote.(company name).com. Click Next

13. At the Internet E-mail screen, select Enable Internet e-mail and click Next

14. At the E-mail Delivery Method screen select Use DNS to route e-mail and click Next

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15. At the E-mail Retrieval Method screen check Use Exchange and then select Email is

delivered directly to my server. Click Next

16. At the E-mail Domain Name enter your e-mail domain name and click Next

17. At the Remove E-mail Attachments screen accept the defaults and click Next

18. At the Completing the Configure E-mail and Internet Wizard screen, review the

configuration and then click Finish. The wizard will then configure services. Close the wizard when it completes

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Configure Strong Passwords Policy

1. When the email configuration wizard completes, a Password Policies pop up box will ask

if you want to enable password policies for user accounts. Click Yes.

2. Configure strong password security by setting the following parameters: a. 8 characters b. Passwords must meet complex requirement c. Passwords must be changed every 45 days

Specify that the password policies will go into effect in 3 days (the default) and click OK

3. Close the information box that confirms that the server is connected to the Internet.

4. Return to the To Do List and check the Done box for the Connect to the Internet To do item

5. Activate Windows over the Internet by following the wizard

6. Return to the To Do List and check the Done box for the Activate your Server To Do item

7. Close the To Do List

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Add premium components, service packs, and upgrade standard components

Exchange Service Pack 2 Install

NOTE: Installing Exchange Service Pack 2 gives access to an updated Intelligent Message Filter, provides

several enhancements to help synchronization with mobile devices such as the Palm Treo, and increases maximum mailbox size to 75GBs

1. Place the Windows SBS 2003 R2 Technologies disk in the DVD-ROM drive and click

Install Service Pack 2 for Exchange Server 2003.

2. Click Next at the Microsoft Exchange Installation Wizard welcome screen

3. Accept the license and the defaults on the Component Selection screen

4. Click Next on Installation Summary

5. When setup completes, click Finish

SharePoint Service Pack 2 Install

NOTE: Installing Service Pack 2 is required for Windows SharePoint 2.0 to be full compatible with SQL

Server 2005. It supports the Microsoft .NET Framework 2.0 Common Language Runtime (CLR) and ASP.NET 2.0, and improves extranet deployment options

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1. Still on the same Windows SBS 2003 R2 Technologies disk, click Install Service Pack 2 for Windows SharePoint Services 2.0 on the splash screen

2. Click Yes on the update confirmation

3. Read through the license agreement and click Yes

4. When the update was applied successfully, click OK

Fix the Windows SharePoint Service error

NOTE: After setup for Windows SharePoint Service Pack 2 and after rebooting the system, you may find

an error in the Event Viewer with an Event ID #1000 related to Windows SharePoint Services 2.0 in the Application log. This error can be ignored as long as you can access the SharePoint Site (http://companyweb). It is a timeout issue which occurs when the SharePoint Service is trying to contact the database. You can fix this error by following the next steps

1. Fix the Windows SharePoint Service error Event ID #1000 by clicking on Start -> Run. Type in Regedit, click OK.

2. At the Registry Editor, click and expand: HKEY_LOCAL_MACHINE. SYSTEM -> CurrentControlSet -> Services -> SPTimer

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3. Right-click on SPTimer and select New -> Multi-String Value to create a new key. The new key will be created in the right pane.

4. Name the new key as DependOnService

5. Double-click on the new created key DependOnService, and enter this value exactly MSSQL$SHAREPOINT (all must be uppercase).

6. Click OK. Close the Registry Editor

Install Windows Small Business Server 2003 R2

NOTE: Windows Small Business Server 2003 R2 will install and setup new components and updates for

server and security services to support new developed applications.

1. Still on the same Windows SBS 2003 R2 Technologies disk, click Install Windows Small Business Server 2003 R2.

2. Click Next on the next screen.

3. Read through the License Agreement and accept it. Click Next

4. At the Update Services, keep the defaults and click Next

5. Click Next on Ready to Install

6. Click Finish, and click OK to restart the system.

SQL Server 2005

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1. Place the Windows SBS 2003 R2 Premium Technologies disc 1 in the DVD-ROM

drive and click Install Microsoft SQL Server 2005 on the splash screen

2. At the End User License Agreement, read thru the agreement and check I accept the

licensing… Click Next.

3. Click Install at the Installing Prerequisites

4. Click Next.

5. Click Next at the Welcome screen.

6. At the System Configuration Check, review the results and make sure there are no

errors or warnings. Click Next.

7. At the Registration Information, enter your information and product key. Click Next

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8. At the Feature Selection screen, double-click on SQL Server Database Services.

Select the Full-Text Search and click on the red X mark icon to bring up the option. Click the Entire feature will be installed on local hard drive.

NOTE: Adding the full text search component in SQL Server 2005 will allow you to activate the Full Text Search on the company SharePoint Intranet pages

- 45 -

9. Similarly, under the Client Components, select the Management Tools and click on

the red X mark and click Entire feature will be installed on local hard drive.

10. Click Next

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11. At the Instance Name screen, select Default instance and click Next.

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12. At the Services Accounts screen, select the Use the built-in System account option

and select Local system from the drop-down list. This avoids password change problems through using the Administrator account. Click Next.

NOTE: Selecting the Local System Account for the Services Account avoids the password change problems you would have if you selected, for example, “Administrator” as the Services Accoun t

13. For Authentication Mode accept the default (Windows Authentication)

NOTE: Using “Mixed Mode” authentication allows older applications that do not use Windows Integrated Security to use the SQL Server instance

14. Click Next.

15. For Collation Settings keep the default selection SQL Collations (Used for

compatibility with previous versions of SQL Server) with “Dictionary order, caseinsensitive, for use with 1252 Character set” is selected.

16. Click Next.

17. Click Next at the Error and Usage Report Settings screen without checking any box

18. Click Install

19. Change to the Premium Technologies disc 2 when required. After inserted disc 2, click

OK to continue.

20. When finishes, click Next.

21. At the Completing Microsoft SQL Server 2005 Setup, click the Summary log to see

if there are any errors. Click Finish.

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Migrate SharePoint to SQL Server 2005

NOTE: Migrating SharePoint’s MSDE database to SQL 2005 allows the business to take advantage of SQL

Server 2005’s better performance and scalability. SQL Server 2005 won’t upgrade directly the existing MSDE database of SharePoint 2.0. You have to remove the current MSDE of SharePoint and create a new instance during install SQL Server, and then attach the current SharePoint database to SQL Server 2005.

Stopping http://companyweb website and SharePoint Services

1. Stopping the http://companyweb: Click Start -> Server Management. At the Server Management, double-click on Advanced Management under the Home Page

2. Double-click on Internet Information Services on the right pane, and then double-click on <your server name>

3. Double-click on Web Sites, right-click on companyweb and click Stop

4. Stopping the SharePoint Timer Service: Click Start -> Administrative Tools and click on Services.

5. At the Services right-click on SharePoint Timer Service and click Properties, change Startup type: to Manual. Click the Stop button and click OK.

6. Stopping the MSSQL&SHAREPOINT Service: Still in Services, right-click MSSQL$SHAREPOINT and click Stop

7. Removing the Desktop Engine (Sharepoint): Click Start -> Control Panel, click Add or

Remove Programs, select program Microsoft SQL Server Desktop Engine (Sharepoint), and click Remove. Click Yes to remove.

8. Restart the system before continue next steps.

Create new SHAREPOINT instance of SQL Server 2005

9. Follow the procedure to install SQL Server 2005, but instead of selecting Default instance at the Instance Name screen, select the Named Instance and enter exactly this text name SHAREPOINT (must be all uppercase) in the input field.

10. Click Next and continue the procedure to install SQL Server 2005 to finish installation

11. After install complete, you must configure permissions for the new SHAREPOINT instance of SQL Server 2005 by clicking Start -> All Programs -> Microsoft SQL Server 2005 and click SQL Server Management Studio.

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12. At Connect to Server, make sure the Server Type: is Database Engine and the Server name: is <your server name>\SHAREPOINT.

13. Click Connect.

14. In the left pane under the Object Explorer, select and expand <your server

name>\SHAREPOINT (SQL Server 9.0.1399….)

15. Double-click on Security

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16. Right-click on Logins and click New Login

17. At the Login-New screen, in the Login name:, enter the group name: <your domain

name>\SBS SP Admins (example: If your domain name is SBTILABS.COM, enter it as

SBTILABS\SBS SP Admins). Click OK

18. Same as above, right-click on Logins, click New Login, and then enter the group name: NT Authority\Network Service. Click OK

19. Still at the Object Explorer, double-click on Logins, and double-click on the new added account NT Authority\Network Service

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20. On the Select a page at the top of left pane, select Server Roles

21. In the Server Roles the right pane, check the dbcreator and securityadmin. Click OK

Attach SharePoint Database to SQL Server 2005

22. Still at Object Explorer, right-click on Databases and click Attach.

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23. At the Attach Databases screen, click the Add button.

24. At Locate Database File, select MSSQL$SHAREPOINT\Data\STS_<your server name>_1.mdf. Click OK

25. Click OK on the Attach Databases screen to execute.

26. Repeat the procedure above to attach the MSSQL$SHAREPOINT\Data\ STS_Config.mdf database file.

27. Close the Microsoft SQL Server Management Studio when done.

SQL Server 2005 Service Pack 1 Install

NOTE: SQL Server 2005 Service Pack 1 must be setup after upgrading SharePoint. It may fail to install on some components if some SharePoint or other database services using SQL are running.

1. Download SQL Server 2005 Service Pack 1 (x86 package) at:

http://www.microsoft.com/downloads/details.aspx?FamilyID=cb6c71ea-d649-47ff-9176e7cac58fd4bc&DisplayLang=en

2. Run the update from the server.

3. At Welcome Screen, keep the defaults and click Next

4. Read thru the License Agreement and check I accept the licensing terms and conditions. Click Next

5. Click Next on Feature Selection without changing the defaults selection.

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6. At Authentication Mode, select All Instances and with selecting Windows

Authentication. Under Product, select all the Database Services by Ctrl + Click. Click Next

7. Click Install on next screen

8. You will get a message Pending Reboot Files Found. Click Yes to proceed

9. When you get the message Locked Files Found, click Continue

10. Click OK on the Computer Reboot Required.

11. Click Next

12. Click Finish to complete

Restarting http://companyweb website and SharePoint Services

1. Restarting the SharePoint Timer Service: Click Start -> Administrative Tools and click on Services.

2. At the Services, right-click on the SharePoint Timer Service and click Properties, change Startup type: to Automatic. Click the Start button and click OK.

3. Close the Services.

Restarting http://companyweb website: Click Start -> Server Management. At the Server

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Management, double-click on Advanced Management under the Home Page on left pane.

5. Double-click Internet Information Services on the right pane, and then double-click on <your server name>

6. Double-click on Web Sites, right-click on companyweb and click Start

ISA 2004 Install

NOTE: ISA creates generic firewall policies with everything needed for remote access by SBS clients

NOTE: ISA’s MSDE database should NOT be upgraded to SQL Server 2005

1. Place the SBS 2003 R2 Premium Technologies disk 1 in the DVD-ROM drive and click on Install Microsoft Internet Security And Acceleration Server 2004 on the splash screen

2. Click Next at the Welcome to the ISA Server 2004 Setup for Windows Small Business Server 2003 Wizard

3. Accept the license agreement

4. Click Next at the Installation Path.

5. Accept all the defaults and click Finish to complete the setup wizard

6. At the Configure E-mail and Internet Connection Wizard screen, click Next

7. Make the same selections as when previously running this wizard. The information will be pre-filled

8. In the Services Configuration re-check Virtual Private Networking and Terminal Services. Close any warning box regarding Remote Access. Click Next

9. In the Web Services Configuration screen check all boxes but Business Web Site and Server Performance Reports. Click Next.

NOTE: Although it’s possible to run your business’s Web Site from Small Business Server, this is highly inadvisable

10. Accept all other defaults and click Finish to complete the wizard.

11. You may receive an error message while installing the Secure Website Configuration Component. Click OK to close the error and continue install (this error is related to ISA running on multiple Dual Core processors. You should download the Microsoft ISA Server 2004 Service Pack 2 to fix the problem after this. For more details, please visit:

http://support.microsoft.com/default.aspx?scid=kb;en-us;884569

12. Click Close to finish installing ISA 2004. Click Close again when it finishes. Click OK to restart the computer.

13. When Windows is starting up, it will give an error message related to ISA server. Click OK and log onto Windows.

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Install Microsoft ISA Server 2004 Service Pack 2

1. Download the Microsoft ISA Server 2004 Service Pack 2 at:

http://www.microsoft.com/downloads/details.aspx?FamilyId=88350ABA-D09E-44B58002-96590ABFA148

2. Run the service pack on the server. Click Next on Welcome screen.

3. Read through and accept the license agreement. Click Update

4. When finished click Yes to reboot the server.

5. Click Start -> Server Management and click To Do List and run the Connect to the Internet again in the right pane. Keep all the defaults and finish installation.

Configure Client Remote Access

1. Click Start -> Server Management and click To Do List under the Standard Management directory tree on the left pane

2. Run the Remote Access wizard from the To Do List by clicking on Configure Remote Access

3. Accept all defaults and click Finish to complete the wizard

4. Check off the task on the To Do List

Configure Server Monitoring

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1. Click Start\Server Management and click To Do List under the Standard Management directory tree on the left pane

2. Run the Monitoring wizard from the To Do List by clicking on Configure Monitoring

3. Click OK on the Welcome screen to continue.

4. At the Reporting Options screen, check both Performance Report and Usage Report and then check Receive a usage report in e-mail every other week. Click Next

5. At the E-mail Options screen, enter the e-mail address of all recipients of the reports

6. At the Business Owner Usage Report screen accept defaults and click Next

7. At the Alerts screen check Send me notification of performance alerts be e-mail if you wish to receive alerts on such critical events as failed services, and too high load on CPU for prolonged period of time. If needed, change the corresponding e-mail address. Click Next

NOTE: Specific events that will trigger email alerts can be configured using Windows Health Monitor tool. If you do not change default settings in Windows Health Monitor you may get some frequent messages that do not indicate a real problem. It is recommended to have a dedicated shared mailbox or email handling rules configured on the receiving party side to handle the alert messages.

8. Click Finish and Close to complete the wizard

9. Check off the task on the To Do List

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Configure Exchange Email Filters

Add all the counters under Exchange Intelligent Message filter. The filter allows you to set SCL (Spam Content Level 0-9) dynamically. Set the Blocking level in the Exchange Administration console at 6 or 7.

1. Open the Exchange System Manager from either the SBS Server Management console or from Start\All Programs\Microsoft Exchange\System Manager

2. Navigate to Global Settings\Message Delivery

3. Right click and select Properties

4. On the Intelligent Message Filtering tab set the Gateway Blocking Configuration level to 7 and the When blocking messages action to Reject

5. Set the Store Junk E-mail Configuration to 6 and click Apply

6. Click OK

Configure User Email Policy

Set the email policy to automatically configure your chosen combination of first name/last name etc

1. With Exchange System Manager still open navigate to Recipients\Recipient Policies

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2. Double click the Default Policy and select the E-mail Addresses (Policy) tab from the Default Policy Properties box

3. Click New

4. Select SMTP Address and click OK

5. Enter a preferred address format: a. %g (given name)@<CompanyName>.com e.g John@newcompany.com b. %g%s (first name and surname) @<CompanyName>.com e.g.

JohnSmith@newcompany.com

c. %s (surname) @<CompanyName>.com e.g. Smith@newcompany.com

6. Click OK

7. Click Set As Primary

8. Click OK and confirm to update all recipients

9. Close the Exchange System Manager

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Add a User and Computer to the Domain

1. From the To Do List, click on Add Users and Computers

2. Choose a template at the Template Selection screen and click Next

3. Click Add at the User Information screen and fill in the details. Click OK

4. Click Next at the User Information screen

5. At the Set up Client Computers screen, select Set up computers now. Click Next

6. At the Client Computer Names screen you can rename the default computer name suggested by the wizard by selecting the computer and clicking Rename

7. Click Next

8. Accept defaults for next screen

9. In the Mobile Client and Offline Use screen, check Install Connection Manager and click Next. Click OK at the warning message

10. Click Finish, OK and Close to complete the wizard

11. Add other users and computers as required, or check off the task on the To Do List

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Turn On Full Text Search In SharePoint Company Web

NOTE: Refer to Microsoft Knowledgebase Article No: 837367 for full instructions

1. Click Start\All Programs\Administrative Tools\SharePoint Central Administration

2. Select Component Configuration\Configure Full Text Search

3. Check the Enable full-text search and index component box and click OK

4. Close the Window

Create emergency recovery media

1. Prepare a removable media backup drive (an external hard drive) which is connected to the server and is already formatted.

2. Prepare a formatted 1.44 MB diskette (make sure the USB floppy drive is connected and drive A: is available).

3. Launch Microsoft Backup by clicking Start select All Programs/Accessories/System Tools/Backup

4. At Backup or Restore Wizard, click Advanced Mode

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5. At Welcome tab, click Automated System Recovery Wizard

6. At Welcome to the Automated System Recovery Preparation Wizard, click Next.

7. On the Backup Destination page, in the Backup Media or file name select the removable media backup drive. Click Next

8. It may take about 10-30 minutes to complete.

9. When finish, it will ask to insert a diskette in drive A: for creating an Emergency boot disk. Insert the diskette and click OK

10. When it is done, please remove the diskette and label it by following the instruction on screen. Click OK and close the backup.

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Installing Intel® Active System Console

Intel® Active System Console, which is a part of Intel® System Management Package, provides server health monitoring and alerting capabilities.

NOTE: When opening Intel® Active System Console for the first time, it will automatically download Adobe* Flash Player from the Internet. Adobe Flash Player (formerly named Macromedia* Flash Player) is required for Intel® Active System Console operation. Internet connection should be configured by that moment. Alternatively, Flash Player can be installed manually – minimum required version is Macromedia Flash Player 7.0.

Installing Intel® Active System Console

1. Insert Intel® System Management Software 1.5 (build 1.09T) CD-2 into CD-drive.

2. In the left upper corner under “Intel® Active System Console” click “Click to Install” button.

3. Click Run twice in the warning windows

4. Click OK to select English language.

5. Click Next in “Intel® Active System Console” wizard.

6. Read thru the license agreement and select appropriate radio-button.

7. Click Next

8. Click Next leaving the installation folder unchanged.

9. Click Install

10. Wait until the installation is complete. It will take approximately 5 minutes.

11. Click Finish

12. Close “Intel® and LANDesk® Management Software Install” window.

Configuring Internet Explorer Security Settings

You need to allow active content in Internet Explorer to avoid warnings every time you open Intel® Active System Management Console.

1. Open Internet Explorer

2. In menu select Tools -> Internet Options

3. Switch to Advanced tab.

4. Scroll down to Security settings and set “Allow active content to run in files on My Computer”.

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You need to allow prompting when trying to download signed ActiveX controls to allow installation of Adobe Flash Player when you open Intel® Active System Management Console for the first time.

5. Switch to Security tab.

6. Select Internet zone

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7. Click Custom Level tab

8. Select “Prompt” for “Download signed ActiveX controls”.

9. Click OK

10. Click Yes to confirm changing security setting

11. Click OK

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Configuring Hardware Alerts

Configuring hardware alerts allows receiving alerts by email in case any hardware malfunction is detected, for example system fan gets broken or voltage exceeds nominal limits. In many cases getting alerts in time can help you to resolve the problem before the system becomes completely inoperable.

1. Launch Active System Console: click Start -> All Programs -> Intel -> Intel® Active System Console

2. Click Settings in the left pane

3. Enter email address where you would like to receive alerts in To: field.

4. Enter email address where the alert will originate from, for example Administrator@sbtilab.com

5. Enter “Server %N has %S status” into Subject fields. %N will be replaced with server name. %S will be replaced with the current status, i.e. Critical, Non-Critical, or Normal.

6. Enter “%D” into Body field. %D will be replaced with the description of the event.

7. Enter 127.0.0.1 into SMTP server field (or address of external SMTP server)

8. Click Apply

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Acceptance Testing

Checking Hardware for Errors

1. Shut down the system

2. Remove AC power cord

3. Wait for 30 seconds

4. Plug AC power cord back in and boot the system

5. Open Intel® Active System Console

6. Click System Information and then Alert Log

7. Check that no error alerts have been logged since you had applied AC power

Functional Testing

1. Testing basic domain functionality: Log onto the server as a user you created during configuration (make sure the user has

permission for logon to the server)

2. Testing Internet Connectivity: Open the Internet Explorer Browser and check that you are able to connect to an external

Web Site

3. Testing SMTP Mail Flow, validating Web Services and ensuring that the firewall is configured to pass email and Web traffic Using Outlook Web Access:

a. Open Internet Explorer and go to http://<servername>/exchange b. Log in as an Exchange user and send messages to another Exchange user c. Open a second Internet Explorer window and log in as the other Exchange user d. Verify that mail has been received by the second user e. Send a reply to the first user and confirm that the messages were successfully sent

and received

4. Testing Remote Web Workplace:

a. Open Internet Explorer and go to https:// <servername>/Remote b. Log on with the credentials of a user you created while configuring the server

5. Testing External SharePoint Services access

a. Open Internet Explorer and go to https:// <servername>:444 b. Log on with the credentials of a user you created while configuring the server

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Checking OS and Applications for Errors

1. Click Start, then Administrative Tools, then Event Viewer

2. Check that no critical errors have been logged in any of the available logs since last boot started

Running Hardware Burn-In Test

Running burn-in test helps to identify potential reliability issues with major hardware subsystems such as CPU, memory, and hard-drives by providing stress load on them during a prolonged period of time.

You should run burn-in test for at least 2 hours. Running burn-in test for 24 hours is recommended.

Using PassMark BurnInTest Professional v. 5.1 is recommended. It can be purchased here:

http://www.passmark.com/products/bit.htm

Prepare BurnInTest to run from USB drive

Running the test application from USB drive will allow using it without installation on the server.

1. Download the current version of BurnInTest without the installer and uninstaller here:

http://www.passmark.com/ftp/bitpro.zip

2. Copy all the files from the zip file to a USB drive

3. Make a 'key.dat' file (see below) and include it on the USB drive in the same directory as the BurnInTest executable file (bit.exe).

4. BurnInTest should now run from a USB drive and pick up the license information automatically. Using the Windows Start / Run menu option you can for example enter the following 'e:\bit.exe' to start BurnInTest from the USB drive E:

Making a key.dat file:

1. Create an ASCII text file.

2. The first line must contain the username.

3. The second line must contain the license key

4. Save the file in the same directory as bit.exe with a file name of key.dat. You can see an example key.dat here:

http://www.passmark.com/support/key.dat

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Running the Test

1. Run bit.exe from BurnInTest folder on your USB drive.

2. Select Configuration -> Test duty cycles from menu

3. Set time in minutes that you want the test to run for

4. Set the following check-boxes with corresponding duty cycle values and uncheck all others:

 CPU Math: 50  CPU SIMD: 50  RAM: 50  Disk(s):100

NOTE: If you enter different numbers in duty cycle fields, the test may become unbalanced.

5. Click OK

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6. Select Configuration -> Test preferences from menu

7. On Disk tab select disk C: and uncheck Test this drive check-box. Then select disk E: and set Test this drive check-box.

8. On RAM tab select Multi-Process Torture Test, enter 2 in Number of processes field, and enter 30 in % of RAM field.

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NOTE: If you enter higher numbers in Number of processes or % of RAM fields, this may have negative impact on efficiency of testing other parts of the system.

9. Click OK to close BurnInTest Preferences window

10. You can save this configuration for future use by selecting Configuration -> Save config as from menu

11. Insert any data CD into CD-drive.

12. Check that the server and the router are connected to the LAN switch.

13. Select Test -> Start test run from menu. Click OK.

NOTE: Measured hard-disk performance is likely to be significantly lower than its performance measured under normal conditions. This does not indicate a problem.

After Running the Test

1. If any errors have been detected during the test or the system reboots, freezes or blue screens, you should:

A. Check quality of physical integration, replace cables if appropriate. Then run burn-in

test again.

B. If errors persist, identify and replace failing component with a part of the same model.

Then run burn-in test again.

C. If errors persist, replace failing component with similar part of another model or

vendor. Then run burn-in test again.

2. Check Alerts Log in Intel® Active System Console for any alerts that might appear during the test.

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Troubleshooting

In addition to problems and solutions listed below, see release notes.txt file provided on Small Business Server Hardware Deployment CD for a list of known issues and workarounds.

Problem Suggested Solution

Booting the System

 Check that processor and DIMMs are fully seated in

their sockets

System will not POST

No video, though fans are spinning

Operating system will not boot.

RAID Array

RAID Controller may report that "Battery life is low" during POST.

This is likely a false warning if the Battery Backup Unit is new.

Drives are not detected

 Check that DIMMs are correctly populated.  Check that J9H3 jumper is set to pins 1-2 (Normal

Operation mode).

If you are using KVM switch, connect keyboard, mouse, and monitor directly to the system

Make sure that correct boot device is selected in the system BIOS setup.

 In RAID BIOS Console go to Adapter Properties  Click on Present link next to Battery Backup  If Voltage is shown as Good, click Reset button

Number of cycles should reset to zero and the warning during POST should disappear.

 Make sure that the cable ends are connected properly.  Make sure that the power cables to the hot swap

backplane are connected properly.

 Change cables.

An error occurs while reading the configuration data on a drive.

BIOS reports that the RAID array is in degraded mode.

One of the hard drives in RAID-5 array has failed.

 If everything fails, change the drive(s).

The drive is bad and needs to be replaced.

 Make sure all physical drives are properly connected and

are powered on.

 Reconnect, replace, or rebuild any drive that has failed. Replace the failed drive with another drive that has the same

or greater capacity.

Windows Small Business Server 2003 See Microsoft troubleshooting FAQ here:

http://download.microsoft.com/download/5/6/1/561c9fd7-0e27-4525-94ec4d2d38f61aa3/TSHT_SBS.htm

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Documentation

Intel® Server Board S5000VSA

The following information and documents are available at the link provided below:

 Tested Hardware List  Product User’s Guide  Technical Product Specification  Known Issues  Technical Advisories

http://support.intel.com/support/motherboards/server/s5000vsa/index.htm

Intel® Server Chassis SC5299-E

The following information and documents are available at the link provided below:

 Product User’s Guide  Technical Product Specification  Known Issues  Technical Advisories

http://support.intel.com/support/motherboards/server/chassis/sc5299-e/

Intel® RAID Controller SRCSU41L

The following information and documents are available at the link provided below:

 Tested Hardware List  Software Installation and User’s Guide  Hardware Installation and User’s Guide

http://support.intel.com/support/motherboards/server/srcsu41l/index.htm

Microsoft Windows Small Business Server 2003

Getting Started

http://go.microsoft.com/fwlink/?LinkId=46574

Frequently Asked Questions

http://www.microsoft.com/windowsserver2003/sbs/evaluation/faq/default.mspx

Troubleshooting Windows Small Business Server 2003

http://download.microsoft.com/download/5/6/1/561c9fd7-0e27-4525-94ec4d2d38f61aa3/TSHT_SBS.htm

Product Documentation

http://www.microsoft.com/windowsserver2003/sbs/techinfo/productdoc/default.mspx

PassMark BurnInTest 5.1

BurnInTest Users Guide

http://www.passmark.com/ftp/BIT_Users_Guide_Ed5.0.pdf

Frequently Asked Questions

http://www.passmark.com/support/bit_faq.htm

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Getting Technical Support

Intel

Intel Channel Partners in North America region can get technical support for system configuration described in this guide and for Intel parts referenced in the guide by contacting Intel Customer Support. Please tell technical support representative that you are using this solution guide.

Contact information is available in Support & Downloads section of Intel Reseller web-site:

http://www.intel.com/cd/channel/reseller/asmo-na/eng/index.htm

Intel Channel Partners in other regions can get technical support for Intel parts by contacting Intel Customer Support. No support specific to this guide can be provided at this time.

Microsoft

Technical support for Windows Small Business Server 2003 is available at the following location:

http://support.microsoft.com/ph/3208

Channel clients that purchase the software via a Microsoft volume licensing program will have various support options according to which program they have subscribed. The literature provided upon entry to the program should be consulting in this instance.

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Intel SMALL BUSINESS SERVER User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Objective and Target Audience

Scope

Company introductions

User Requirements

Suggested Integrated Configuration

Overview

Main Components

Software Capabilities

Hardware Capabilities

Technical Specification of the Integrated Configuration

Server Hardware Specification

Required Software

Recommended Additional Software

Additional Requirements

Server Hardware Integration

Preparing Slimline Drive Assembly

Preparing Chassis

Installing Mainboard

Making Cable Connections to Mainboard

Installing Hot Swap Drive Cage

Attaching Chassis Fans

Installing RAID Controller

Making Hot Swap Backplane Connections

Installing Hard Drives

Completing Hardware Integration

Preparation for the Operating System Installation

Required Materials

Checking Firmware Versions

Updating Firmware

Updating Sensor Data Records

Configuring BIOS Settings

Preparing RAID Array

Setting Boot Device Order

Creating Floppy with RAID Driver

Operating System Installation

Device Drivers and Utilities Installation

Video Driver Update

Chipset Drivers Installation

Network Drivers Installation

RAID Web Console Installation

Configure Data Drive

Small Business Server Services Configuration

Initial Setup

Microsoft Small Business Server 2003 R2 Premium Edition Base Component Installation

Connect to the Internet and configure email services

Configure Strong Passwords Policy

Add premium components, service packs, and upgrade standard components

Exchange Service Pack 2 Install

SharePoint Service Pack 2 Install

Fix the Windows SharePoint Service error

Install Windows Small Business Server 2003 R2

SQL Server 2005

Migrate SharePoint to SQL Server 2005

Stopping http://companyweb website and SharePoint Services

Create new SHAREPOINT instance of SQL Server 2005

Attach SharePoint Database to SQL Server 2005

SQL Server 2005 Service Pack 1 Install

Restarting http://companyweb website and SharePoint Services

ISA 2004 Install

Install Microsoft ISA Server 2004 Service Pack 2

Configure Client Remote Access

Configure Server Monitoring

Configure Exchange Email Filters

Configure User Email Policy

Add a User and Computer to the Domain

Turn On Full Text Search In SharePoint Company Web

Create emergency recovery media

Installing Intel® Active System Console

Installing Intel® Active System Console

Configuring Internet Explorer Security Settings

Configuring Hardware Alerts

Acceptance Testing

Checking Hardware for Errors

Functional Testing

Checking OS and Applications for Errors

Running Hardware Burn-In Test