Solution Deployment Guide:
Mid-Level Small Business Server
with Advanced Reliability
10 to 40 users
Premium set of services
For Unsophisticated and Sophisticated small businesses
that require more advanced server-based services with
higher level of reliability
Revision 2.03
2 Oct 2006
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Is This Guide Useful To You? ..................................................................... - 79 -
- 5 -
Introduction to Intel Small Business Server
Solution
Objective and Target Audience
The objective of this guide is to simplify the task of building small business server solution. The
guide is targeted at Intel® Channel Partner companies providing IT solutions to small businesses.
By providing a single source of validated software and hardware configuration and step-by-step
instructions for their integration, this guide will help to:
Save time on integration and troubleshooting
Reduce risk of running into incompatibility issues
Save time on training new engineers
Scope
The guide contains all information required for successfully building and configuring Small
Business Server hardware, operating system, and main services.
Additional customization of operating system services and software settings may be required to
meet specific client requirements.
The guide does not include details on how to install and configure additional applications, which
are not part of Microsoft Window Small Business Server 2003, such as anti-virus and backup
software. The guide does not include details on how to configure client PCs and network devices.
Company introductions
The guide has been jointly developed by Intel Small Business Solutions Team and the Small
Business Technology Institute.
Intel Corporation
Intel, the world leader in silicon innovation, develops technologies, products and initiatives to
continually advance how people work and live. For decades, the technology developed by Intel
Corporation has enabled the computer and Internet revolution that is changing the world.
Founded in 1968 to build semiconductor memory products, Intel introduced the world's first
microprocessor in 1971. Today, Intel—the world's largest chip maker—is also a leading
manufacturer of computer, networking, and communications products.
SBTI
The Small Business Technology Institute (SBTI) is a 501(c)(3) non-profit, public benefit
corporation created to foster the adoption of information technologies among small businesses by:
Providing information technology awareness, education, counseling and support services to
businesses with 1 to 300 employees, with a focus on disadvantaged categories
Providing technology developers and vendors with market intelligence and knowledge to
ensure the development of products more closely meeting the needs of small businesses
- 6 -
User Requirements
This platform is a mid-level server platform for an unsophisticated or sophisticated small business
making its first server investment or updating its server due to growth of network or functional
requirements. The target network size is between 10 and 40 PCs.
The recipe is designed to meet the following client requirements:
Centralize and improve file and printer sharing
Improve backup practices
Strengthen network / data security
Enhance email use / management
Provide a group collaboration platform
Provide a database management platform for business specific applications
Provide a platform for infrastructure growth and for future functionality
In addition, the following typical concerns have been addressed:
Selecting the right combination of server hardware and software
Quick deployment
Quick return of investment
- 7 -
Suggested Integrated Configuration
Overview
The Small Business Server Platform Solution specified in this recipe is based on Microsoft*
Windows* Small Business Server 2003 R2 Premium Edition operating system (SBS 2003).
The solution incorporates full messaging and groupware functionality via Microsoft Exchange
2003, which is provided as a component of the SBS 2003 platform. The solution also incorporates
an Intranet component, Microsoft SharePoint* Services, configured out of the box for Web based
collaboration. Additional components provided as part of the Premium version are an enterprise
class database, Microsoft SQL Server* 2000, and software firewall and Web caching components
through Microsoft Internet Security and Acceleration* (ISA) Server 2004.
Network configuration is two internal subnets with all client traffic routed externally through the
server which acts as the LAN gateway. This in turn forwards traffic to and from a gateway
firewall/router which is connected directly to the Internet. External access to network resources is
provided both via http and https for Web, Remote Desktop and HTML e-mail access, and PPTP
client VPN connectivity.
Additional anti-virus software is recommended for protecting data and ensuring system health.
Additional data backup and recovery software is recommended for ensuring data protection
against system failures and disasters.
Main Components
Suggested configuration is based on the following major components:
Windows Small Business Server 2003 R2 Premium Edition
Intel® Server Board S5000VSA
Two Dual-Core Intel® Xeon® Processors
Intel® Server Chassis SC5299BRP
Intel® RAID Controller SRCSU41L
Three SCSI hard-drives in a RAID-5 redundant configuration
NOTE: It is strongly recommended that you use the components listed in this recipe, follow all steps exactly
as described, and use the versions of BIOS, drivers and utilities provided on Small Business Server
Hardware Deployment CD. Otherwise the system behavior may be different, and you may need extra time
to set it up correctly. You may need to use newer versions of BIOS, drivers, and utilities, only if you are
facing a specific issue that needs to be fixed.
- 8 -
Software Capabilities
Features
The main architectural features of the server platform environment are:
A unitary Microsoft Windows Domain environment utilizing a single domain controller
Use of integrated messaging components
Easily configurable, template-driven Web based collaboration
Full remote connectivity utilizing both VPN and Web access
Application and platform OS security via configurable security policies, with anti-virus and
intrusion protection technology
Mobile and handheld synchronization via the Web
Remote management capabilities for ease of support
Monitoring, data backup and restore capabilities
Easy installation, management and operation
The solution specified is designed to be relatively powerful, well featured, and secure. The Return
on Investment for a sub 40 employee small business will be quick, and the platform affords plenty
of opportunity to add users without becoming overloaded. It provides enterprise class
functionality, reliability, security and availability, is a solid base for business expansion, and will
continue to provide acceptable performance for beyond 40 users.
Value
SBS 2003 R2 bundles enterprise class components that cost many times the bundled price when
bought separately and installed on separate servers. SBS 2003 R2 includes an enterprise class
email and messaging system, in addition to remote access capabilities not even featured in
Windows Server 2003 R2 Standard.
Ease of configuration and use
The ease of setup and maintenance dramatically lowers the initial investment and ongoing support
costs for a small business. Wizard based configuration, automatic updates and maintenance, and
remote management capabilities make this an inherently low-cost environment to maintain and
support.
- 9 -
Hardware Capabilities
Performance
Performance is a critical characteristic of the server as productivity of all employees depends on
how fast the server fulfills the required operations.
Using two Dual-Core Intel® Xeon® processors, which are capable of running 8 independent
application threads in parallel, ensures that users get quick responses to their requests even when
the server is already loaded with many other tasks.
Gigabit Ethernet network link provides enough network bandwidth for large file sharing and
backup operations.
SCSI hard-drives have higher spindle rotation speeds and lower seek times compared to SATA
drives, which translates into higher sustained write/read speeds and more operations per second.
Hardware RAID controller provides storage processing power independent of main processors and
64 Mbytes of battery backed cache for maximum performance without risk of losing data.
Reliability, Availability, and Data Integrity
Designed for server usage SCSI hard drives are generally more reliable than regular SATA drives.
SCSI drives are designed to have better resistance to impacts and vibrations. Also SCSI data
exchange protocol incorporates additional reliability features.
RAID-5 provides protection against data loss in case of a single hard-drive failure. If one harddrive fails the system will continue its operation. Once the failed drive is replaced with a new one,
the redundant configuration is automatically rebuilt.
Using memory with Error Correction Code (ECC) ensures that random single bit memory errors
do not result in unexpected system ‘blue screen of death’ or data being corrupted and stored
undetected.
Power supplies are considered to be one of the most frequent reasons for hardware failures. Using
two redundant power supplies protects the system against single power supply failures. Moreover,
when both power supplies are alive, power draw is balanced between them. This helps to increase
the life span of each power supply.
Serviceability
Toolless design of the chassis allows easy and quick replacement or addition of the hardware
components.
Hot-swap drive cage allows replacing or adding hard-drives while system is working – with zero
downtime.
Upgradeability
The mainboard has eight DIMM slots. Thus, when more users or new applications are added to the
server, the memory capacity can be expanded by populating empty DIMM slots in addition to four
(or two) DIMMs in the original configuration. Note that expanding memory capacity beyond 4GB
may be needed if upgrade to 64-bit version of the operating system will be performed in future.
The server chassis supports up to 6 hard-drives. Thus, the storage capacity can be expanded by
installing three hard-drives in addition to the three hard-drives in the original configuration.
- 10 -
Technical Specification of the Integrated
Configuration
Server Hardware Specification
Chassis
Intel® Entry Server Chassis SC5299 (Base Redundant Power)
Intel order codes:
SC5299BRPNA (chassis with North American power cord)
APP4650WPSU (
AXX6SCSIDB (SCSI hot-swap hard drive cage)
APP3HSDBKIT (hot-swap hard drive mounting kit)
Features:
Black color
Pedestal mid-tower ATX form factor
(Can be converted to rack-mountable using APP3RACKIT
conversion kit)
1+1 redundant 650W PFC power supplies
Up to 6 hot-swap 3.5” SCSI hard-drives (when using
AXX6SCSIDB)
Two 5.25” expansion bays
Floppy drive bay
North American power cord
Intel® Server Board S5000VSA (SATA version)
Intel order code: S5000VSASATA
Features:
Supports two Dual-Core Intel® Xeon® Processors 5000/5100
Series
Dual-independent front side bus up to 1333 MHz
Four-channel FB-DIMM DDR2 533/667 memory support
8 x FB-DIMM slots
6 x SATA ports
1 x IDE port
2 x onboard Gigabit Ethernet 1000Base-T controllers
2 x PCI Express x4 slot (with x8 connector)
1 x PCI-X 64/133 slot
1 x PCI-X 64/100 slot
Onboard ATI* ES1000 graphics controller
Intel® RAID Controller SRCSU41L with battery backup unit
Intel order codes:
SRCSU41L
AXXRBBU2 (battery backup unit)
Features:
1 x SCSI port with internal and external connectors
Support for RAID levels 0, 1, 5, 10, 50
64 MB cache memory
Battery backup unit protects data cached on RAID controller
against power failures and enables operation in faster WriteBack mode.
3 x Ultra320 SCSI, 3.5”, hot-swap with 80-pin SCA-2 connector
Using identical hard-drives of equal size is strongly recommended.
The total capacity of the RAID-5 volume with 3 hard-drives will be 2 x
size of a single hard-drive.
Optical and
floppy drives
Backup Storage
List of hard-drives validated with SRCSU41L RAID controller can be
found in Tested Hardware and Operating Systems List at:
Using Intel supplied slim-line floppy and DVD/CDR drive is
recommended.
Note that S5000VSA board does not have regular floppy connector and
USB floppy is required for Windows installation. Also note that some
USB floppy drives are not compatible with Windows setup program.
Additional storage media is required for system backup purpose.
External storage, such as USB hard-drive or tape-drive, is
recommended.
Required Software
- 13 -
Operating
System:
Server
Management:
Microsoft Windows Small Business Server 2003 R2 Premium
Edition
It is highly recommended to use additional software for security and data protection. Software
products listed below have been tested by Intel or its partners and are recommended for use as part
of the Small Business Server Solution.
90 days trial version available on Protected from Day One CD, which is
included with every Intel® Server Board.
- 14 -
Additional Requirements
Using uninterruptible power supply (UPS) as a mains power source for the server is strongly
recommended.
Using a LAN switch with at least one Gigabit Ethernet port for connecting server is strongly
recommended.
It is required to use PS/2 keyboard until the system has been completely set up. If using USB
keyboard, it may malfunction at certain setup stages.
- 15 -
Server Hardware Integration
Instructions on how to integrate hardware are provided in Quick Start User’s Guides and in Kit
Install Guides included in the boxes with mainboard, chassis, and kits. However, this guide helps
you to save time during hardware integration by providing integration guidance customized for the
hardware configuration specified in this guide.
Additional information on hardware integration can be found on the following pages:
1. Unpack mounting kit for slim-line CD & USB floppy drives AXXCDUSBFDBRK
2. Unpack slim-line USB floppy drive AXXUSBFLOPPY
3. Unpack slim-line optical drive AXXDVDCDR ( or AXXSCD)
4. Follow instructions provided in Slimline USB Floppy/CD-ROM/DVD-ROM Drive Kit
Install Guide on pages 1-9.
5. Make sure that jumper on the optical drive backplane is in the Master position.
Preparing Chassis
1. Unpack and install second redundant power supply unit (APP4650WPSU) into an empty
slot at the rear of the chassis.
2. Follow steps 1 thru 7 described in Quick Start User’s Guide included in the box with the
chassis.
On step 4 you should use Slimline Drive Assembly instead of CD-ROM/DVD-ROM. Use
DRIVE_0 connector on IDE cable for attaching to optical drive.
Installing Mainboard
1. If the mainboard was used previously, check that jumpers are set to correct positions: J1J1
– pins 1-2; J1J2 – pins 1-2; J3H1 – pins 2-3.
2. Follow steps 2 thru 8 described in Quick Start User’s Guide included in the box with the
mainboard.
3. Re-install processor air duct as described in Step 9 of Quick Start User’s Guide included in
the box with the chassis. Make sure that processor fans are attached to the mainboard
before re-installing the air duct.
Making Cable Connections to Mainboard
See mainboard Quick Start User’s Guide for connector locations on the mainboard.
1. Connect IDE cable from optical drive to the mainboard IDE connector (J).
2. Connect slimline USB floppy drive to USB 6 (R) connector on the mainboard.
3. Attach cables from Front Panel cable to Front Panel header (Q) on the mainboard.
4. Attach front side USB port cable to the USB 4-5 connector (O) on the mainboard.
- 16 -
Installing Hot Swap Drive Cage
1. Unpack hot swap drive cage AXX6SCSIDB
2. Unpack hot swap drive cage installation kit AP3HSDBKIT
3. Follow steps 7 thru 13 (pages 4-8) described in Hot Swap Drive Conversion Kit Install
Guide, which is included in the box with APP3HSDBKIT
4. Slide the drive cage into the drive bay slot on the chassis. You should hear a click when the
blue plastic retention mechanism locks into place. Be sure to feed the fan cable through the
slot first so that it exits through the back of the drive cage. Be sure to place IDE cable (from
optical drive to the mainboard) between the hot swap drive cage and processor air duct, so
that it does not interfere with fans.
Attaching Chassis Fans
See mainboard Quick Start User’s Guide for connector locations on the mainboard.
1. Attach rear chassis fan to System Fan 6 connector (C) on the mainboard before re-installing
rear system fan assembly.
2. Re-install rear system fan assembly (see Step 12 in chassis Quick Start User’s Guide)
3. Attach drive cage fan to System Fan 1 connector (N) on the mainboard
Installing RAID Controller
1. Unpack the RAID controller SRCSU41L
2. Unpack the Battery Backup Unit AXXRBBU2
3. Connect the wire from the battery to the connector on the battery circuit board. See letter A
in the figure below.
4. Position the battery backup unit over the RAID card, lining up the connectors. See letter B
in the figure below.
5. Press the battery backup unit onto the RAID card.
6. Turn over the RAID card / battery backup unit assembly.
7. Use the three screws included with the battery backup unit to secure the battery backup unit
to the RAID card.
8. Install RAID Controller into PCI-X slot 4 (3rd from FB_DIMM slots) on the mainboard.
- 17 -
- 18 -
Making Hot Swap Backplane Connections
1. Attach SCSI cable to the RAID controller and to the hot swap backplane.
2. Connect P7 and P9 power connectors to the two power cable connectors on the backplane.
3. Connect IPMB connector on hot swap backplane to HSBP A connector (A) on the
mainboard using 4-wire cable with I2C (or IPMB) sticker provided within hot swap drive
cage box.
Installing Hard Drives
Hard drives within hot swap cage are numbered 0 thru 5 from top to bottom. You need to populate
the top three hard drive slots from 0 thru 2.
To install each hard drive follow steps 1 thru 5 on pages 33-34 of Drive Cage Upgrade Kit Installation Guide included with the hot swap drive cage.
NOTE: Leave drive carriers with filler plates installed in unused slots 3-5. Leaving the slots empty may
result in hard drive cooling problems.
Completing Hardware Integration
Follow steps 14, 16, 17, 19, 20 as described in chassis Quick Start User’s Guide.
- 19 -
Preparation for the Operating System
Installation
Required Materials
Before preceding you should verify that you have the following materials ready:
Small Business Server Hardware Deployment CD – you need to download ISO image
and burn it onto a CD-R.
It is recommended that you use the versions of BIOS, drivers, and utilities provided on this
CD even if newer versions are available. You may need to use newer versions of BIOS,
drivers, and utilities only if you are facing a specific issue that needs to be fixed.
Intel® Channel Partners can download the ISO image file from here:
Two blank 3.5” floppy diskettes – You will need one diskette to provide Embedded
RAID driver at the beginning of OS installation. The second diskette is needed for creating
a system recovery disk.
- 20 -
Checking Firmware Versions
You need to check which versions of firmware are already flashed on your system. This will help
you to determine whether you need to update them or not.
1. Apply AC power to both power supplies
2. Wait 10 seconds for Status LED to stop blinking
3. Press Power button
4. When “Press F2 to enter Setup” is displayed at the bottom of the screen, press and hold
<F2> until “Entering Setup…” is displayed. Wait while system is initializing and entering
Setup. If Setup does not start within 20 seconds, press <F2> once again.
NOTE: If you have problems entering BIOS Setup, replace the keyboard with another model.
5. On the Main tab you can see BIOS version. You need to take a note of the last number. For
example, S5000.86B.02.00.0059 corresponds to version 59.
6. Navigate to Server Management tab. Scroll down System Information and press
<Enter>.
7. Take a note of BMC (Baseboard Management Controller) and HSC (Hot-Swap Backplane
Controller) versions.
8. Press <Esc> to get back from System Information.
Updating Firmware
1. Insert Small Business Server Hardware Deployment CD into optical drive
2. While in BIOS Setup navigate to Boot Manager tab, select Primary Master CD-ROM
and press <Enter>
3. In Small Business Server Hardware Deployment CD menu Select ‘Update Firmware’ and
press <Enter>
4. Compare the version of BIOS, BMC, and Hot-Swap Backplane Controller (HSC) listed in
the menu to the versions that are already flashed in your system. You will need to flash the
versions from the CD only if they are different.
5. Select ‘Update SRCU41L SCSI RAID FW to ver NNNN’ from the submenu and press
<Enter>. Press <Enter> again to start update process. The update process takes 70
seconds.
WARNING! Do not power off or reset the system when updating any firmware. Interrupting update process
will cause firmware corruption.
6. If BIOS update is needed, select ‘Update S5000VSA board BIOS to ver NN’ from the
menu and press <Enter>. Press <Enter> again to start update process. The update process
takes approximately 2 minutes.
7. If BMC update is needed, select ‘Update S5000VSA board BMC to ver NN’ from the
menu and press <Enter>. The update process takes approximately 9 minutes.
WARNING! Do not update Hot-Swap Backplane Controller if your backplane was shipped with firmware
version 1.14 flashed. Trying to re-flash firmware from version 1.14 may render your backplane inoperable.
8.If Hot-Swap Backplane Controller update is needed, select ‘Update AXX6SCSIDB
backplane controller to ver N.NN’ from the menu and press <Enter>. The update process
takes approximately 20 minutes.
- 21 -
Updating Sensor Data Records
Updating Sensor Data Records is required even if the same version is already flashed on the board.
Updating SDR provides Baseboard Management Controller with information about sensors
available in your system.
1. While in Small Business Server Hardware Deployment CD menu Select ‘Update
Firmware’ and press <Enter>
2. Select ‘Update SDR to ver NN’ from the menu and press <Enter>
3. Press <2> key to update SDRs only
NOTE: Updating FRU in addition to SDRs allows writing information such as Asset Tag or system Serial
Number to the flash memory of the board. But generally it is not required.
4. Press <2> key to select SC5299-E 650W chassis
5. After the process of updating SDRs is complete press Power button to power off the system
6. Remove both AC power cords from the power supplies and wait for 60 seconds
Configuring BIOS Settings
Loading default BIOS settings is required after every BIOS update you make. If default settings
are not loaded, old settings may conflict with newer BIOS version resulting in unexpected
behavior.
1. Re-apply AC power to both power supplies
2. Wait 10 seconds for Status LED to stop blinking
3. Press Power button
4. When “Press F2 to enter Setup” is displayed at the bottom of the screen, press and hold
<F2> until “Entering Setup…” is displayed. Wait while system is initializing and entering
Setup. If Setup does not start within 20 seconds, press <F2> once again.
5. Press <F9> and then <Enter> to load default BIOS settings.
6. On the Main tab set Quiet Boot option to Disabled
7. Set System Date and System Time
8. Navigate to Advanced tab
9. Select ATA Controller and press <Enter>
10. Set Onboard SATA Controller to Disabled
11. On Advanced tab select System Acoustic and Performance Configuration
12. Change Set Fan Profile to Acoustics. This setting ensures minimum noise from fans.
Memory performance may be somewhat degraded due to throttling if system is placed in
high temperature environment.
13. Set Altitude to the value corresponding to supposed system location above sea level. This
setting ensures optimal system fan speeds.
14. Press <F10> and then <Enter> to save settings and reset the system
- 22 -
Preparing RAID Array
Now you should create a RAID-5 array for the server.
1. During system boot up press <Ctrl>+<G> at the same time when “Press <Ctrl>+<G> to
enter RAID BIOS Console” is displayed at the bottom of the screen.
2. Wait until RAID BIOS Console is launched
3. Click Start
4. Now you should see three hard-drives listed in Ready state
5. Click Configuration Wizard on the left pane
6. Select New Configuration and click Next
7. Select Custom Configuration and click Next
8. Holding Ctrl key select all four hard-drives in the left pane and click Accept Array
- 23 -
9. Now you should see all four three drives listed on the right pane as a part of Array 0, click
Next
10. Select RAID 5 for RAID Level
11. Select Adaptive for Read Policy
12. Select Write Back for Write Policy
- 24 -
NOTE: You will be allowed to select Write Back mode only if Battery Backup Unit is properly installed and
charged.
NOTE: With RAID Controller firmware version 314p, next time you enter BIOS RAID Console and open
logical disk properties the Write Policy may be incorrectly shown as Write Thru, even though it is set to
Write Back.
13. Select Cached for Cache Policy
14. Leave default value for stripe size
15. In Select Size field enter number shown as a size of RAID 5 volume. It should be equal 2x
size of a single hard-drive.
16. Click Accept
17. Click Next
18. On the next screen click Accept once again to save the configuration.
19. Click Yes to confirm saving the configuration.
20. Click Yes to initialize the new logical drive.
21. Click Home
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