Intel R2000SC Series, R2308SC, R2312SC Service Manual
Intel® Server System R2000SC Family
Service Guide
A Guide for Technically Qualified Assemblers of Intel® identified Subassemblies/Products
Order Number: G71740-001
Disclaimer
Disclaimer
Information in this document is provided in connection with Intel® products. No license, express or implied, by estoppel
or otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel
®
’s Terms and
Conditions of Sale for such products, Intel®assumes no liability whatsoever, and Intel®disclaims any express or implied
warranty, relating to sale and/or use of Intel®products including liability or warranties relating to fitness for a particular
purpose, merchantability, or infringement of any patent, copyright or other intellectual property right. Intel®products are
not designed, intended or authorized for use in any medical, life saving, or life sustaining applications or for any other
application in which the failure of the Intel®product could create a situation where personal injury or death may occur.
Intel®may make changes to specifications and product descriptions at any time, without notice.
Intel®server boards contain a number of high-density VLSI and power delivery components that need adequate airflow
for cooling. Intel
®
’s own chassis are designed and tested to meet the intended thermal requirements of these components
when the fully integrated system is used together. It is the responsibility of the system integrator that chooses not to use
Intel® developed server building blocks to consult vendor datasheets and operating parameters to determine the amount of
airflow required for their specific application and environmental conditions. Intel Corporation cannot be held responsible
if components fail or the server board does not operate correctly when used outside any of their published operating or
non-operating limits.
Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the
United States and other countries.
* Other names and brands may be claimed as the property of others.
Copyright © 2012 Intel Corporation. All Rights Reserved.
ii Intel® Server System R2000SC Service Guide
Safety Information
Safety Information
Important Safety Instructions
Read all caution and safety statements in this document before performing any of the instructions.
See also Intel Server Boards and Server Chassis Safety Information on the Intel® Server
Deployment Toolkit 3.0 CD and/or at
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
Wichtige Sicherheitshinweise
Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine
der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu IntelServerplatinen und Servergehäusen auf der Intel® Server Deployment Toolkit 3.0 CD oder unter
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
Consignes de sécurité
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document
avant de suivre toute instruction. Consultez Intel Server Boards and Server Chassis Safety
Information sur le Intel® Server Deployment Toolkit 3.0 CD ou bien rendez-vous sur le site
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
Instrucciones de seguridad importantes
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar
cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis Safety Information en
el Intel® Server Deployment Toolkit 3.0 CD y/o en
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
重要安全指导
在执行任何指令之前，请阅读本文档中的所有注意事项及安全声明。和/或
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm 上的 Intel® Server Boards
and Server Chassis Safety Information（《Intel 服务器主板与服务器机箱安全信息》）。
Intel® Server System R2000SC Service Guide iii
Warnings
Warnings
Heed safety instructions: Before working with your server product, whether
you are using this guide or any other resource as a reference, pay close
attention to the safety instructions. You must adhere to the assembly
instructions in this guide to ensure and maintain compliance with existing
product certifications and approvals. Use only the described, regulated
components specified in this guide. Use of other products/components will
void the UL listing and other regulatory approvals of the product and will
most likely result in noncompliance with product regulations in the region(s)
in which the product is sold.
System power on/off: The power button DOES NOT turn off the system AC
power. To remove power from the system, you must unplug the AC power
cord from the wall outlet. Make sure the AC power cord is unplugged before
you open the chassis, add, or remove any components.
Hazardous conditions, devices and cables: Hazardous electrical conditions
may be present on power, telephone, and communication cables. Turn off the
server and disconnect the power cord, telecommunications systems, networks,
and modems attached to the server before opening it. Otherwise, personal
injury or equipment damage can result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage disk
drives, boards, and other parts. We recommend that you perform all
procedures in this chapter only at an ESD workstation. If one is not available,
provide some ESD protection by wearing an antistatic wrist strap attached to
chassis ground - any unpainted metal surface - on your server when handling
parts.
ESD and handling boards: Always handle boards carefully. They can be
extremely sensitive to ESD. Hold boards only by their edges. After removing
a board from its protective wrapper or from the server, place the board
component side up on a grounded, static free surface. Use a conductive foam
pad if available but not the board wrapper. Do not slide board over any
surface.
Installing or removing jumpers: A jumper is a small plastic encased
conductor that slips over two jumper pins. Some jumpers have a small tab on
top that you can grip with your fingertips or with a pair of fine needle nosed
pliers. If your jumpers do not have such a tab, take care when using needle
nosed pliers to remove or install a jumper; grip the narrow sides of the
jumper with the pliers, never the wide sides. Gripping the wide sides can
damage the contacts inside the jumper, causing intermittent problems with
the function controlled by that jumper. Take care to grip with, but not
squeeze, the pliers or other tool you use to remove a jumper, or you may
bend or break the pins on the board.
iv Intel® Server System R2000SC Service Guide
Preface
For this information or software
Use this Document or Software
For in-depth technical information about this product.
1. Intel® Server System R2000SC Product Family
Technical Product Specification
2. Intel® Server Board S2400SC Technical Product
Specification
For a quick guide of how to assemble the server system and
install components
Intel® Server System R2000SC Product Family Quick
Integration Guide
For product list and supported Intel® spares and accessories
Spares and Accessories List and Configuration Guide
For server configuration guidance and compatibility
Intel® Server Configurator tool
http://serverconfigurator.intel.com/sct_app.aspx
For system power budget guidance
Power Budget Tool
For system firmware updates and onboard device drivers
and software to manage your Intel® Server System.
Intel® Server Deployment & Management DVD
Product Safety and Regulatory document
Intel® Server Products - Product Safety and Regulatory
Compliance Document
Preface
About this Manual
This manual is written for system technicians who are responsible for troubleshooting, upgrading,
and repairing this server system. This document provides a brief overview of the features of the
server board/chassis, a list of accessories or other components you may need, troubleshooting
information, and instructions on how to add and replace components on the Intel® Server System
R2000SC family products. For the latest revision of this manual, go to
http://www.intel.com/p/en_US/support/server.
Manual Organization
Chapter 1 provides a brief overview of the Intel® Server System R2000SC family. In this chapter,
you will find a list of the server system features, and figures of the system and components to help
you identify your system components and their locations.
Chapter 2 provides instructions on adding and replacing components. Use this chapter for step-bystep instructions and diagrams for installing or replacing components such as the fan, power supply,
and front panel board, among other components.
Chapter 3 provides instructions on using the utilities that are shipped with the board or that may be
required to update the system. This includes information for navigating through the BIOS Setup
screens, performing a BIOS update, and resetting the password or BIOS defaults.
The back of this manual provides technical specifications, regulatory information, LED Decoder,
"getting help" information, and Intel® Server Issue Report Form.
Additional Information and Software
For additional information about this family of products or any of their supported accessories, refer
to the following resources available at http://www.intel.com/p/en_US/support/server.
Table 1. Server System References
Intel® Server System R2000SC Service Guide v
Table of Contents
Table of Contents
Safety Information ..................................................................................................................................... iii
Preface .......................................................................................................................................................... v
1 Server System Features ........................................................................................................................ 1
Server System Feature Overview ........................................................................................................... 2
Server System Components .................................................................................................................... 4
Hot Swap Hard Drive Bay and Front Panel Options .............................................................................. 4
Front Panel ............................................................................................................................................. 5
Back Panel .............................................................................................................................................. 5
Server Board Components ...................................................................................................................... 6
Intel® Light-Guided Diagnostics ............................................................................................................ 7
System Recovery Jumpers ...................................................................................................................... 9
Peripheral Devices ................................................................................................................................ 10
Hard Disk Drive Carriers ............................................................................................................ 10
Slimline Optical Drive Support .................................................................................................. 10
Bezel .................................................................................................................................... 11
Hot-Swap SAS/SATA Backplane .............................................................................................. 11
Advanced Management Options .......................................................................................................... 12
Intel® Remote Management Module 4 ....................................................................................... 12
2 Hardware Installations and Upgrades .............................................................................................. 13
Before You Begin ................................................................................................................................. 13
Tools and Supplies Needed ........................................................................................................ 13
System Reference ....................................................................................................................... 13
Cable Routing ....................................................................................................................................... 14
For R2308SC2SHFN system with 8 x 3.5'' hard drive bay: ....................................................... 14
For R2308SC2SHDR system with 8 x 3.5'' hard drive bay: ....................................................... 15
For R2312SC2SHGR system with 12 x 3.5'' hard drive bay: ..................................................... 16
Fan Connections ................................................................................................................................... 17
Removing and Installing the Front Bezel ............................................................................................. 18
Removing the Front Bezel .......................................................................................................... 18
Installing the Front Bezel ........................................................................................................... 18
Removing and Installing the System Cover ......................................................................................... 19
Removing the System Cover ...................................................................................................... 19
Installing the System Cover ........................................................................................................ 20
Removing and Installing the Air Duct .................................................................................................. 21
Removing the Air Duct ............................................................................................................... 21
Installing the Air Duct ................................................................................................................ 21
Removing and Installing Processor ...................................................................................................... 22
Removing Processor Heatsink(s) ................................................................................................ 22
Installing the Processor ............................................................................................................... 23
Installing Processor Heatsink(s) ................................................................................................. 25
Removing the Processor ............................................................................................................. 26
Installing and Removing Memory ........................................................................................................ 26
Installing Memory ...................................................................................................................... 26
Removing Memory ..................................................................................................................... 26
vi Intel® Server System R2000SC Service Guide
Table of Contents
Installing a Hot-swap Hard Disk Drive ................................................................................................ 27
Installing a Hard Disk Drive into 3.5'' Hard Drive Carrier ......................................................... 27
Installing and Removing a PCI Add-in Card........................................................................................ 28
Installing a PCI Add-in Card (Only support half height PCI add-in card) ................................. 28
Removing a PCI Add-in Card..................................................................................................... 30
Installing and Removing a Slimline Optical Drive .............................................................................. 30
Installing a Slimline Optical Drive ............................................................................................. 30
Removing a Slimline Optical Drive ........................................................................................... 31
Installing and Removing the Intel® RAID C600 Upgrade Key ............................................................ 31
Installing the Intel® RAID C600 Upgrade Key .......................................................................... 31
Removing the Intel® RAID C600 Upgrade Key ......................................................................... 32
Installing and Removing the Intel® Remote Management Module 4 ................................................... 32
Installing the Intel® RMM4 Lite ................................................................................................. 32
Install the Intel® RMM4 NIC ..................................................................................................... 33
Removing the Intel® RMM4 Lite ............................................................................................... 33
Removing the Intel® RMM4 NIC ............................................................................................... 33
Installing and Removing the Intel® RAID Smart Battery .................................................................... 33
Installing the Intel® RAID Smart Battery ................................................................................... 33
Removing the Intel® RAID Smart Battery ................................................................................. 34
Replacing the Power Supply ................................................................................................................ 34
Installing and Removing the Server Board .......................................................................................... 37
Removing the Server Board........................................................................................................ 37
Installing the Server Board ......................................................................................................... 38
Replacing the Backup Battery .............................................................................................................. 39
Replacing a System Fan ....................................................................................................................... 40
Replacing the Backplane ...................................................................................................................... 40
Replacing the 3.5'' Hard Drive Backplane .................................................................................. 40
Installing and Removing the Rack Handles ......................................................................................... 43
Installing the Rack Handles ........................................................................................................ 43
Removing the Rack Handles ...................................................................................................... 43
Installing and Removing the Intel® Local Control Panel ..................................................................... 44
Installing the Intel® Local Control Panel .................................................................................... 44
Removing the Intel® Local Control Panel .................................................................................. 45
Installing and Removing the Storage Front Panel ................................................................................ 47
Installing the Storage Front Panel............................................................................................... 47
Removing the Storage Front Panel ............................................................................................. 48
3 Server Utilities .................................................................................................................................... 49
Using the BIOS Setup Utility ............................................................................................................... 49
Entering BIOS Setup .................................................................................................................. 49
If You Cannot Access Setup ....................................................................................................... 49
Setup Menus ............................................................................................................................... 49
Upgrading the BIOS ................................................................................................................... 51
Clearing the Password ................................................................................................................ 51
Restoring the BIOS Defaults ...................................................................................................... 51
Appendix A: Technical Reference ........................................................................................................... 52
Power Supply Input Voltages ..................................................................................................... 52
Power Supply Output Voltages .................................................................................................. 52
System Environmental Specifications ........................................................................................ 52
Intel® Server System R2000SC Service Guide vii
Table of Contents
Appendix B: Regulatory and Compliance Information ........................................................................ 54
Appendix C: Getting Help ........................................................................................................................ 55
Warranty Information ................................................................................................................. 55
Appendix D: Intel® Server Issue Report Form ...................................................................................... 56
viii Intel® Server System R2000SC Service Guide
List of Figures
List of Figures
Figure 1. Intel® Server System R2000SC ..................................................................................................... 1
Figure 2. Intel® Server System R2000SC Components ................................................................................ 4
Figure 3. 3.5" Hard Drive Bay - 8 Drive Configuration ............................................................................... 4
Figure 4. 3.5" Hard Drive Bay - 12 Drive Configuration ............................................................................. 4
Figure 5. Front Panel Options ....................................................................................................................... 5
Figure 6. Back Panel Feature Identification .................................................................................................. 5
Figure 7. Server Board Connector and Component Locations ..................................................................... 6
Figure 8. Intel® Light-Guided Diagnostic LEDs - Server Board .................................................................. 7
Figure 9. Configuration Jumpers .................................................................................................................. 9
Figure 10. Optional Peripherals .................................................................................................................. 10
Figure 11. Front view of Front Bezel .......................................................................................................... 11
Figure 12. 8 x 3.5-inch Hard Drive Backplane Components (Front View) ................................................ 11
Figure 13. 8 x 3.5-inch Hard Drive Backplane Components (Rear View) ................................................. 11
Figure 14. 12 x 3.5-inch Hard Drive Backplane Components (Front View) .............................................. 12
Figure 15. 12 x 3.5-inch Hard Drive Backplane Components (Rear View) ............................................... 12
Figure 16. Cable Routing – 8 x 3.5'' HDD .................................................................................................. 14
Figure 17. Cable Routing – 12 x 3.5'' HDD ................................................................................................ 15
Figure 18. Cable Routing – 12 x 3.5'' HDD ................................................................................................ 16
Figure 19. System Fan Order ...................................................................................................................... 17
Figure 20. Connecting the Fan Power Cables to the motherboard ............................................................. 17
Figure 21. Removing the Front Bezel ......................................................................................................... 18
Figure 22. Installing the Front Bezel .......................................................................................................... 18
Figure 23. Installing the badge to the front bezel ....................................................................................... 19
Figure 24. Removing the badge from the front bezel ................................................................................. 19
Figure 25. Removing the System Cover ..................................................................................................... 20
Figure 26. Installing the System Cover ....................................................................................................... 20
Figure 27. Removing the Air Duct.............................................................................................................. 21
Figure 28. Installing the Air Duct ............................................................................................................... 21
Figure 29. Removing Processor Heatsink ................................................................................................... 22
Figure 30. Installing Processor – Open the Socket Lever ........................................................................... 23
Figure 31. Installing Processor – Open the Load Plate ............................................................................... 23
Figure 32. Installing Processor – Install the Processor ............................................................................... 24
Figure 33. Installing Processor – Remove the Cover .................................................................................. 24
Figure 34. Installing Processor – Close the Load Plate .............................................................................. 24
Figure 35. Installing Processor – Latch the Locking Lever ........................................................................ 25
Figure 36. Installing Processor Heatsink .................................................................................................... 25
Figure 37. Installing Memory ..................................................................................................................... 26
Figure 38. Installing Hard Disk Drive – Removing 3.5'' HDD carrier ....................................................... 27
Figure 39. Installing Hard Disk Drive – Removing 3.5'' HDD interface bracket ....................................... 27
Figure 40. Installing Hard Disk Drive – Installing 3.5'' HDD .................................................................... 27
Figure 41. Installing Hard Disk Drive – Installing 2.5'' HDD .................................................................... 28
Figure 42. Installing Hard Disk Drive – Inserting 3.5'' HDD assembly ..................................................... 28
Figure 43. Installing a PCI Add-In Card ..................................................................................................... 29
Figure 44. Installing the Plastic Guide to the Optical Drive ....................................................................... 30
Figure 45. Installing an Optical Drive ........................................................................................................ 30
Figure 46. Removing the Slimline Optical Drive ....................................................................................... 31
Figure 47. Installing the Intel® RAID C600 Upgrade Key ......................................................................... 31
Intel® Server System R2000SC Service Guide ix
List of Figures
Figure 48. Removing the Intel® RAID C600 Upgrade Key ........................................................................ 32
Figure 49. Installing the Intel® RMM4 Lite ................................................................................................ 32
Figure 50. Installing the Intel® RMM4 NIC ............................................................................................... 33
Figure 51. Installing the Intel® RAID Smart Battery .................................................................................. 34
Figure 52. Removing the Intel® RAID Smart Battery ................................................................................ 34
Figure 53. Removing the filler panel .......................................................................................................... 35
Figure 54. Removing the power supply module ......................................................................................... 35
Figure 55. Installing the power supply module ........................................................................................... 36
Figure 56. Installing the filler panel ............................................................................................................ 36
Figure 57. Removing the Air Duct Side Wall ............................................................................................. 37
Figure 58. Removing the Server Board ...................................................................................................... 37
Figure 59. Installing the Server Board ........................................................................................................ 38
Figure 60. Installing the Air Duct Side Wall .............................................................................................. 38
Figure 61. Replacing the Backup Battery ................................................................................................... 39
Figure 62. Replacing a system fan .............................................................................................................. 40
Figure 63. Removing 3.5'' Hard Drive Backplane – remove the hard drive cage ....................................... 41
Figure 64. Removing 3.5'' Hard Drive Backplane - remove the backplane ................................................ 41
Figure 65. Installing 3.5'' Hard Drive Backplane – install the backplane ................................................... 42
Figure 66. Installing 3.5'' Hard Drive Backplane – install the hard drive cage ........................................... 42
Figure 67. Installing 3.5'' Hard Drive Backplane – install the stiffener and hard drives ............................ 43
Figure 68. Installing the Rack Handle ........................................................................................................ 43
Figure 69. Removing the bracket ................................................................................................................ 44
Figure 70. Installing the Intel® Local Control Panel ................................................................................... 45
Figure 71. Removing the Intel® Local Control Panel ................................................................................. 46
Figure 72. Installing the bracket ................................................................................................................. 47
Figure 73. Installing the interposer card ..................................................................................................... 47
Figure 74. Installing the storage front panel ............................................................................................... 48
Figure 75. Installing the storage front panel ............................................................................................... 48
x Intel® Server System R2000SC Service Guide
List of Tables
List of Tables
Table 1. Server System References............................................................................................................... v
Table 2. Intel® Server System R2000SC Feature Summary ......................................................................... 2
Table 3. Hard Disk Drive Options .............................................................................................................. 10
Table 4. BIOS Setup: Keyboard Command Bar ......................................................................................... 50
Table 5. Power Supply Output Capability .................................................................................................. 52
Table 6. System Environmental Limits Summary ...................................................................................... 52
Intel® Server System R2000SC Service Guide xi
Server System Features
1 Server System Features
This chapter briefly describes the main features of the Intel® Server System R2000SC family.
This includes illustrations of the products, a list of the server system features, and diagrams
showing the location of important components and connections on the server systems.
Figure 1. Intel® Server System R2000SC
Intel® Server System R2000SC Service Guide 1
Server System Features
Feature
Description
Processor Support
Support for one or two Intel® Xeon® processor E5-2400 processor(s) in an FC-LGA 1356
Socket B2 package with Thermal Design Power up to 95W.
6.4 GT/s, 7.2 GT/s and 8.0 GT/s Intel® QuickPath Interconnect (Intel® QPI).
EVRD (Enterprise Voltage Regulator-Down) 12.
Memory
Six memory channels, eight memory DIMMs (three channels per processor socket; 2:1:1
layout).
Support for 1066/1333 MT/s Unbuffered (UDIMM) LVDDR3 or DDR3 memory.
Support for 800/1066/1333/1600 MT/s ECC Registered (RDIMM) DDR3 memory.
Support for 800/1066/1333 ECC Registered (RDIMM) LVDDR3 memory.
No support for mixing of RDIMMs and UDIMMs.
No support for LRDIMMs.
No support for Quad Rank DIMMs.
Chipset
Intel® C602 (-A) chipset with support for storage option upgrade keys.
External I/O
connections
DB9 serial port A connection.
Two RJ-45 NIC connectors for 10/100/1000 Mb connections: Dual GbE through the Intel®
82574L Network Connection.
Four USB 2.0 ports at the back of the board.
One DB-15 video connector.
Internal I/O
connectors/headers
One 2x5 pin USB header, providing front panel support for two USB ports.
One DH10 serial port B header.
One internal Type-A USB 2.0 port.
One 9pin USB header for eUSB SSD.
One 1x7 pin header for optional Intel® Local Control Panel support.
One SSI-compliant 24-pin front control panel header.
System Fans
Three 80 x 80 x 38mm fixed system fans.
Add-in Cards
Support for low profile (half-length and half-height) cards only:
Slot 6: PCI Express* Gen3 x16 electrical with x16 physical connector, from first processor.
Slot 5 PCI Express* Gen3 x8 electrical with x8 open ended physical connector, from second
processor, blue connector.
Slot 4: PCI Express* Gen3 x4 electrical with x8 physical connector, from first processor.
Slot 3: PCI Express* Gen2 x4 electrical with x8 physical connector, from PCH.
Note: Slot 3 does not support Intel® Integrated RAID module.
Slot 2: 32-bit/33 MHz PCI slot, from PCH.
Video
Integrated 2D video controller.
Dual monitor video mode is supported.
16 MB DDR3 Memory.
Server System Feature Overview
Table 2 sumarizes the features of the the server systems.
Table 2. Intel® Server System R2000SC Feature Summary
2 Intel® Server System R2000SC Service Guide
Server System Features
Feature
Description
On-board storage
controllers and
options
Two SATA connectors at 6Gbps and four SATA connectors at 3Gbps.
Up to eight SAS connectors at 3Gbps with optional Intel® C600 RAID Upgrade Keys.
Security
Intel® Trusted Platform Module (TPM) - AXXTPME5 – Accessory Option.
Server Management
Onboard ServerEngines* LLC Pilot III* Controller.
Support for Intel® Remote Management Module 4 solutions (optional).
Support for Intel® Remote Management Module 4 Lite solutions (optional).
Intel® Light-Guided Diagnostics on field replaceable units.
Support for Intel® System Management Software.
Support for Intel® Intelligent Power Node Manager (Need PMBus*-compliant power supply).
Power Supply Options
Redundant power supply option – AC 460W Gold.
Redundant power supply option – AC 750W Platinum.
Fixed power supply option – AC 600W Silver.
Storage Bay Options
12x3.5'' SATA/SAS Hot Swap Hard Drive Bays.
8x3.5'' SATA/SAS Hot Swap Hard Drive Bays.
Supported Rack
Mount Kit Accessory
Options
Value rack mount rail kit – Intel® Product Code – AXXELVRAIL.
Tool-less rack mount rail kit – Intel® Product Code – AXXPRAIL.
Cable Management Arm – Intel® Product Code – AXX1U2UCMA (*supported with
AXXPRAIL only).
Two-post fixed mount bracket kit – Intel® Product Code – AXX2POSTBRCKT.
Caution: THE MAXIMUM RECOMMENDED SERVER WEIGHT FOR THE RACK RAILS CAN BE
FOUND at http://www.intel.com/support/motherboards/server/sb/CS-033655.htm. EXCEEDING THE
MAXIMUM RECOMMENDED WEIGHT OR MISALIGNMENT OF THE SERVER MAY RESULT IN
FAILURE OF THE RACK RAILS HOLDING THE SERVER. Use of a mechanical assist to install and
align server into the rack rails is recommended.
Intel® Server System R2000SC Service Guide 3
Server System Features
Server System Components
This section helps you identify the components of your server system. If you are near the system, you can
also use the Quick Reference Label provided inside the chassis cover to help you in identifying the
components.
Figure 2. Intel® Server System R2000SC Components
Hot Swap Hard Drive Bay and Front Panel Options
Figure 3. 3.5" Hard Drive Bay - 8 Drive Configuration
Figure 4. 3.5" Hard Drive Bay - 12 Drive Configuration
4 Intel® Server System R2000SC Service Guide
Front Panel
Label
Description
Label
Description
A
System ID Button w/Integrated LED
F
System Status LED
B
NMI Button (recessed, tool required for use)
G
Power Button w/Integrated LED
C
NIC-1 Activity LED
H
Hard Drive Activity LED
D
NIC-3 Activity LED
I
NIC-4 Activity LED
E
System Cold Reset Button
J
NIC-2 Activity LED
Server System Features
Figure 5. Front Panel Options
Back Panel
Figure 6. Back Panel Feature Identification
Intel® Server System R2000SC Service Guide 5
Server System Features
Server Board Components
This section helps you identify the components and connectors on the server board.
Figure 7. Server Board Connector and Component Locations
6 Intel® Server System R2000SC Service Guide
Intel® Light-Guided Diagnostics
A
System ID LED
I
System Fan – 5 Fault LED
B
System Status LED
J
System Fan – 4 Fault LED
C
POST Code Diagnostic LEDs
K
System Fan – 3 Fault LED
D
System Power Good LED
L
System Fan – 2 Fault LED
E
CPU-1 Fault LED
M
System Fan – 1 Fault LED
F
12V Standby LED
N
DIMM Fault LEDs
G
DIMM Fault LEDs
O
CPU-2 Fault LED
H
System Fan – 6 Fault LED
P
CATERR LED
Server System Features
The server system contains the following diagnostic LEDs, each providing the following functions:
1. A - The System Identification LED on the front and back panel helps identify the server from
Intel® Server System R2000SC Service Guide 7
Figure 8. Intel® Light-Guided Diagnostic LEDs - Server Board
among several servers. The ID LED is off by default, and blue when activated by button or
software.
Server System Features
2. B - The System Status LED on the front and back panels shows the overall health of the system
(green, blinking green, blinking amber, amber, off).
3. C - POST Code Diagnostic LEDs on the server board change color or state (off, green, red, and
amber) according to the POST sequence.
4. D – System power good LED on the server board is illuminated when system power is good.
5. P – CPU CATERR LED is illuminated when CPU CATERR error occurred.
6. F - The 12V-STBY LED on the server board is illuminated (green) when power is applied.
7. M, L, K, J, I and H - Fan Fault LEDs help identify failed and failing fans. The fan fault LEDs turn
on (amber) if there is a fan fault.
8. E and O - CPU fault LEDs help identify the failure of CPU. The CPU fault LEDs turn on (amber)
if there is a CPU fault.
9. N and G - DIMM Fault LEDs on the server board help identify failed and failing DIMM slots.
The DIMM fault LEDs turn on (amber) if there is a DIMM fault.
8 Intel® Server System R2000SC Service Guide
System Recovery Jumpers
Jumper Name
Jumper Purpose
BMC Force Update (J1C4)
If pins 2-3 are selected, the Integrated BMC Force Update Mode is
enabled. These pins should be selected on 1-2 for normal system
operation.
BIOS Recover (J1C5)
If pins 2-3 are selected, the system can only boot from EFI-bootable
recovery media with the recovery BIOS image. The main system
BIOS will not boot. These pins should be selected on 1-2 for normal
system operation.
Password Clear (J2C6)
If pins 2-3 are selected, administrator and user passwords are cleared
within five to ten seconds after the system is powered on. These pins
should be selected on 1-2 for normal system operation.
ME Force Update (J2J2)
If pins 2-3 are selected, the ME Force Update Mode is enabled.
These pins should be selected on 1-2 for normal system operation.
BIOS Default (J2J3)
If pins 2-3 are selected, the BIOS settings are cleared on the next
reset. These pins should be selected on 1-2 for normal system
operation.
Server System Features
Figure 9. Configuration Jumpers
Intel® Server System R2000SC Service Guide 9
Server System Features
Intel® Server System
Supported Hard Drive Type
Maximun Hard Drive Number
R2308SC
3.5-inch or 2.5-inch
8
R2312SC
3.5-inch or 2.5-inch
12
Peripheral Devices
The Intel® Server System R2000SC provides locations and hardware for installing hard drives, CDROM drive, or DVD-ROM drive. The following figure shows the available options:
Figure 10. Optional Peripherals
Hard Disk Drive Carriers
The Intel® Server System R2000SC ships with 3.5-inch hard disk drive carrier, and with different
maximum number of hard disk drives, see the table below for details:
Table 3. Hard Disk Drive Options
Note: SAS drives are only supported when proper Intel® RAID C600 Upgrade Key or Intel® Integrated
RAID Module is installed.
For instructions on installing hard drives, see Installing a Hot-swap Hard Disk Drive.
Note: Drives can consume up to 17 watts of power each. Drives must be specified to run at a maximum
ambient temperature of 45°C.
Note: The Intel
®
Server System R2000SC does not support all SAS or Serial ATA (SATA) hard drives. For
a web link to a list of supported hard drives, see Additional Information and Software.
Slimline Optical Drive Support
The system has support for a single optical drive. The optical drive is NOT hot-swappable. The
system power must be turned off to insert or remove the slimline optical drive. For instructions on
installing an optical drive, see Installing or Removing a Slimline Optical Drive.
Intel® makes the following optical drive accessory kits available for this server system:
Slimline DVD-ROM Drive: AXXSATADVDROM
Slimline DVD-RW Drive: AXXSATADVDRWROM
Note: For a complete list of supported peripherals, go to http://serverconfigurator.intel.com/sct_app.aspx.
10 Intel® Server System R2000SC Service Guide
A
SAS/SATA Hot-swap Connectors
A
Power Connector
B
Mini-SAS Connectors
C
I2C Connector
Bezel
The front bezel is available as optional accessory for the server system:
Figure 11. Front view of Front Bezel
Hot-Swap SAS/SATA Backplane
Server System Features
The Hot-Swap SAS/SATA backplane serves as an interface between the motherboard and the
system drives. The following diagrams show the location for each connector found on the
backplane.
8 x 3.5-inch Hard Drive Backplane
Figure 12. 8 x 3.5-inch Hard Drive Backplane Components (Front View)
Intel® Server System R2000SC Service Guide 11
Figure 13. 8 x 3.5-inch Hard Drive Backplane Components (Rear View)
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