Intel® Server System R1000GZ/GL Family
Service Guide
A Guide for Technically Qualified Assemblers of Intel® identified Subassemblies/Products
Order Number: G24884-003
Disclaimer
Disclaimer
®
Information in this document is provided in connection with Intel
estoppel or otherwise, to any intellectual property rights is granted by this document. Except as provided in
®
’s Terms and Conditions of Sale for such products, Intel assumes no liability whatsoever, and Intel
Intel
products. No license, express or implied, by
disclaims any express or implied warranty, relating to sale and/or use of Intel products in cluding liability or
warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright
or other intellectual property right. Intel products are not designed, intended or authorized for use in any
medical, life saving, or life sustaining applications or for any other application in which the failure of the Intel
product could create a situation where personal injury or death may occur. Intel may make changes to
specifications and product descriptions at any time, without notice.
®
Intel
server boards contain a number of high-density VLSI and power delivery components that need
adequate airflow for cooling. Intel’s own chassis are designed and tested to meet the intended thermal
requirements of these components when the fully integrated system is used together. It is the responsibility of
the system integrator that chooses not to use Intel developed server building blocks to consult vendor
datasheets and operating parameters to determine the amount of airflow required for their specific application
and environmental conditions. Intel Corporation can not be held responsible if components fail or the server
board does not operate correctly when used outside any of their published operating or non-operating limits.
Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its
subsidiaries in the United States and other countries.
Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine
der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu Intel
Serverplatinen und Servergehäusen auf der Intel
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document
avant de suivre toute instruction. Consultez Intel Server Boards and Server Chassis Safety
Information sur le Intel
Heed safety instructions: Before working with your server product, whether
you are using this guide or any other resource as a reference, pay close
attention to the safety instructions. You must adhere to the assembly
instructions in this guide to ensure and maintain compliance with existing
product certifications and approvals. Use only the described, regulated
components specified in this guide. Use of other products/components will
void the UL listing and other regulatory approvals of the product and will
most likely result in noncompliance with product regulations in the region(s)
in which the product is sold.
System power on/off: The power button DOES NOT turn off the system AC
power. To remove power from the system, you must unplug the AC power
cord from the wall outlet. Make sure the AC power cord is unplugged before
you open the chassis, add, or remove any components.
Hazardous conditions, devices and cables: Hazardous electrical conditions
may be present on power, telephone, and communication cables. Turn off the
server and disconnect the power cord, telecommunications sy stems, netwo rks,
and modems attached to the server before opening it. Otherwise, personal
injury or equipment damage can result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage disk
drives, boards, and other parts. We recommend that you perform all
procedures in this chapter only at an ESD workstation. If one is not available,
provide some ESD protection by wearing an antistatic wrist strap attached to
chassis groundany unpainted metal surfaceon your server when
handling parts.
ESD and handling boards: Always handle boards carefully. They can be
extremely sensitive to ESD. Hold boards only by their edges. After removing
a board from its protective wrapper or from the server, place the board
component side up on a grounded, static free surface. Use a conductive foam
pad if available but not the board wrapper. Do not slide board over any
surface.
Installing or removing jumpers: A jumper is a small plastic encased
conductor that slips over two jumper pins. Some jumpers have a small tab on
top that you can grip with your fingertips or with a pair of fine needle nosed
pliers. If your jumpers do not have such a tab, take care when using needle
nosed pliers to remove or install a jumper; grip the narrow sides of the
jumper with the pliers, never the wide sides. Gripping the wide sides can
damage the contacts inside the jumper, causing intermittent problems with
the function controlled by that jumper. Take care to grip with, but not
squeeze, the pliers or other tool you use to remove a jumper, or you may
bend or break the pins on the board.
iv Intel
®
Server System R1000GZ/GL Service Guide
Preface
Preface
About this Manual
This manual is written for system technicians who are responsible for troubleshooting, upgrading,
and repairing this server system. This document provides a brief overview of the features of the
server board/chassis, a list of accessories or other components you may need, troubleshooting
information, and instructions on how to add and replace components on the Intel
R1000GZ/GL family products. For the latest revision of this manual, go to
http://www.intel.com/support.
Manual Organization
Chapter 1 provides a brief overview of the Intel® Server System R1000GZ/GL family. In this
chapter, you will find a list of the server system features, and figures of the system and components
to help you identify your system components and their locations.
Chapter 2 provides instructions on adding and replacing components. Use this chapter for step-bystep instructions and diagrams for installing or replacing component s such as the fan, power supply,
and front panel board, among other components.
®
Server System
Chapter 3 provides instructions on using the utilities that are shipped with the board or that may be
required to update the system. This includes information for navigating through the BIOS Setup
screens, performing a BIOS update, and resetting the password or BIOS defaults.
The back of this manual provides technical specifications, regulatory information, LED Decoder,
"getting help" information, and Intel
®
Server Issue Report Form.
Additional Information and Software
For additional information about this family of products or any of their supported accessories, refer
to the following resources available at http://www.intel.com/support.
Table 1. Server System References
For this information or software Use this Document or Software
For in-depth technical information about this product. Intel® Server System R1000GZ/GL Product Family Technical
Product Specification
®
Intel
Server Board S2600GZ/GL Technical Product Specification
For a quick guide of how to assemble the server system
and install components
For product list and supported Intel spares and accessories Spares and Accessories List and Configuration Guide
For server configuration guidance and compatibility
For system power budget guidance Power Budget Tool
For system firmware updates and onboard device drivers
and software to manage your Intel
Product Safety and Regulatory document Intel Server Products - Product Safety and Regulatory Compliance
®
Server System.
Intel® Server System R1000GZ/GL Product Family Quick
Installation User’s Guide
®
Intel
Server Configurator tool
http://serverconfigurator.intel.com
®
Server Deployment & Management DVD
Intel
Document
®
Server System R 1000GZ/GL Ser vice Guide v
Intel
Table of Contents
Table of Contents
Safety Information ............................................................................................... iii
Figure 46. Installing a PCI Add-In Card .............................................................................................. ....... 29
Figure 47. Removing a PCI Add-In Card ................................................................................................... 29
Figure 48. Removing the PCI Riser Card ................................................................................................... 30
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Server System R1000GZ/GL Service Guide ix
Intel
List of Figures
Figure 49. Installing the PCI Riser Card ..................................................................................................... 30
Figure 50. Installing the Plastic Guide to the Optical Drive ....................................................................... 31
Figure 51. Installing an Optical Drive ........................................................................................................ 31
Figure 52. Removing the Slimline Optical Drive ....................................................................................... 32
Figure 53. Installing Intel
Figure 54. Removing an I/O Expansion Module ........................................................................................ 33
Figure 55. Installing the Intel
Figure 56. Installing the Intel
Figure 57. Installing the Intel
Figure 58. Removing the Intel
Figure 59. Installing the Intel
Figure 60. Removing the Intel
Figure 61. Removing the filler panel .......................................................................................................... 36
Figure 62. Removing the power supply module ......................................................................................... 37
Figure 63. Installing the power supply module ........................................................................................... 37
Figure 64. Installing the filler panel ............................................................................................................ 37
Figure 65. Removing the Air Duct Side Wall ............................................................................................. 38
Figure 66. Removing the Server Board ...................................................................................................... 38
Figure 67. Installing the Server Board ........................................................................................................ 39
Figure 68. Installing the Air Duct Side Wall ....................................................................................... ....... 39
Figure 69. Replacing the Backup Battery ................................................................................................ ... 40
Figure 70. Replacing a system fan .............................................................................................................. 41
Figure 71. Removing the backplane ........................................................................................................... 42
Figure 72. Installing the backplane ............................................................................................................. 42
Figure 73. Installing the Rack Handle ........................................................................................................ 43
Figure 74. Removing the Rack Handle ....................................................................................................... 43
x Intel
®
Server System R1000GZ/GL Service Guide
List of Tables
List of Tables
Table 1. Server System References...................... ....................................................................................... .. v
Table 2. Intel
®
Server System R1000GZ/GL Feature Summary .................................................................. 1
Table 3. Hard Disk Drive Options .................... .......................................................................................... .. 9
Table 4. BIOS Setup: Keyboard Command Bar ...................................................................... ................... 45
Table 5. Power Supply Output Capability .................................................................................................. 47
Table 6. System Environmental Limits Summary ................................................................... ................... 47
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Server System R 1000GZ/GL Ser vice Guide xi
Intel
Server System Features
1 Server System Features
This chapter briefly describes the main features of the Intel® Server System R1000GZ/GL
family. This includes illustrations of the products, a list of the server system features, and
diagrams showing the location of important components and connections on the server systems.
Figure 1. Intel® Server System R1000GZ/GL
Server System Feature Overview
Table below sumarizes the features of the the server systems.
Table 2. Intel® Server System R1000GZ/GL Feature Summary
Server System Integrated Server Board
Intel® Server System R1000GZ product familyIntel® Server Board S2600GZ
Intel® Server System R1000GL product familyIntel® Server Board S2600GL
Feature Description
Processor Support
Memory
Chipset Intel® C600-A chipset with support for optional Storage Option Select keys
External I/O
connections
Internal I/O
Support for one or two Intel
Power (TDP) of up to 130 W.
S2600GL - 16 DIMM slots – 2 DIMMs / Channel – 4 memory channels per processor
S2600GZ - 24 DIMM slots – 3 DIMMs / Channel – 4 memory channels per processor
Unbuffered DDR3 (UDIMM), registered DDR3 (RDIMM), Load Reduced DDR3 (LRDIMM)
Memory DDR3 data transfer rates of 800, 1066, 1333 MT/s, and 1600 MT/s
DDR3 standard I/O voltage of 1.5V and DDR3 Low Voltage of 1.35V
Video (back and front video connectors)
RJ-45 Serial- A Port
Four RJ-45 Network Interface Connectors supporting 10/100/1000Mb
USB 2.0 connectors - 3 on back panel + 2 on front panel
One Type-A USB 2.0 connector
®
Xeon® processors E5-2600 product family with a Thermal Design
®
Server System R 1000GZ/GL Ser vice Guide 1
Intel
Server System Features
Feature Description
connectors/headers One DH-10 Serial-B port connector
The following I/O modules utilize a single proprietary on-board connector. An installed I/O module
can be supported in addition to standard on-board features and any add-in expansion cards.
Quad port 1 GbE based on Intel
Optional I/O Module
support
Dual port 10GBase-T Ethernet module based on Intel
AXX10GBTWLIOM
Dual SFP+ port 10GbE module based on Intel
Single Port FDR speed InfiniBand module with QSFP connector – AXX1FDRIBIOM
®
Intel
Quick Assist Accelerator Card - AXXQAAIOMOD
Six dual rotor managed system fans
System Fans
One power supply fan for each installed power supply module
Concurrent support for two PCIe riser cards. Each riser card slot has support for the following riser
Riser Cards
card options:
Single add-in card slot – PCIe x16, x16 mechanical
Video
Integrated 2D Video Controller
16 MB DDR3 Memory
One eUSB 2x5 pin connector to support 2mm low-profile eUSB solid state devices
Two 7-pin single port AHCI SATA connectors capable of supporting up to 6 GB/sec
On-board storage
controllers and options
Two SCU 4-port mini-SAS connectors capable of supporting up to 3 GB/sec SAS/SATA
®
Integrated RAID module support (Optional)
Intel
®
Intel
RAID C600 Upgrade Key support providing optional expanded SATA / SAS RAID
This section helps you identify the components of your server system. If you are near the system, you can
also use the Quick Reference Label provided on the inside of the chassis cover to assist in identifying
components.
®
Figure 2. Intel
Server System R1000GZ/GL Components
Hot Swap Hard Drive Bay and Front Panel Options
Figure 3. 3.5" Hard Drive Bay - 4 Drive Configuration
Figure 4. 2.5" Hard Drive Bay - 8 Drive Configuration
®
Server System R 1000GZ/GL Ser vice Guide 3
Intel
Server System Features
Front Panel
Label Description LabelDescription
A System ID Button w/Integrated LED F System Status LED
B NMI Button (recessed, tool required for use)G Power Button w/Integ rated LED
C NIC-1 Activity LED H Hard Drive Activity LED
D NIC-3 Activity LED I NIC-4 Activity LED
E System Cold Reset Button J NIC-2 Activity LED
Figure 5. Front Panel Options
Back Panel
A Power Supply Module #1 G Video Connec tor
B Power Supply Module #2 H RJ45 Serial-A Port
C NIC – 1 I USB Ports
D NIC – 2 J RMM4 NIC Port
E NIC – 3 K I/O Module Ports/Connectors (Optional)
F NIC – 4 L Add-in adapter slots via Riser Card 1 and Riser Card 2
Figure 6. Back Panel Feature Identification
4 Intel® Server System R1000GZ/GL Service Guide
Server System Features
Server Board Components
This section helps you identify the components and connectors on the server board.
Figure 7. Server Board Connector and Component Locations
* For server systems integrated with Intel® Server Board S2600GZ only.
®
Server System R 1000GZ/GL Ser vice Guide 5
Intel
Server System Features
Intel® Light-Guided Diagnostics
A System ID LED I System Fan – 3 Fault LED
B System Status LED J DIMM Fault LEDs
C POST Code Diagnostic LEDs KSystem Fan – 2 Fault LED
D 12V Stand By LED LSystem Fan – 1 Fault LED
E CPU-2 Fault LED MCPU-1 Fault LED
F System Fan – 6 Fault LED NCATERR LED
G System Fan – 5 Fault LED OSystem Power Good LED
H System Fan – 4 Fault LED
Figure 8. Intel® Light-Guided Diagnostic LEDs - Server Board
6 Intel® Server System R1000GZ/GL Service Guide
Server System Features
The server system contains the following diagnostic LEDs, each providing the following functions:
A - The System Identification LED on the front and back panel helps identify the server from among
several servers. The ID LED is off by default, and blue when activated by button or software.
B - The System Status LED on the front and back panels shows the overall health of the system (green,
blinking green, blinking amber, amber, off).
C - POST Code Diagnostic LEDs on the server board change color or state (off, green, red, and amber)
according to the POST sequence.
D - The 12V-STBY LED on the server board is illuminated (green) when power is applied.
F, G, H, I, K and L - Fan Fault LEDs help identify failed and failing fans. The fan fault LEDs turn on
(amber) if there is a fan fault.
E and M – CPU fault LEDs help identify the failure of CPU. The CPU fault LEDs turn on (amber) if there
is a CPU fault.
J - DIMM Fault LEDs on the server board help identify failed and failing DIMM slots. The DIMM fault
LEDs turn on (amber) if there is a DIMM fault.
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Server System R 1000GZ/GL Ser vice Guide 7
Intel
Server System Features
System Recovery Jumpers
A Serial A Jumper (J3A2)
B BIOS Recover (J6C4)
C ME Force Update (J6C5)
D Password Clear (J6C6)
E BIOS Default (J6D1)
F
Jumper Name Jumper Purpose
BMC Force Update (J2D1)
Figure 9. Configuration Jumpers
If pins 2-3 are selected, the serial-A configuration is in Data Carrier
Detect (DCD) mode. These pins should be selected on 1-2 for
normal system operation.
If pins 2-3 are selected, the system can only boot from EFI-bootable
recovery media with the recovery BIOS image. The main system
BIOS will not boot. These pins should be selected on 1-2 for normal
system operation.
If pins 2-3 are selected, the ME Force Update Mode is enabled.
These pins should be selected on 1-2 for normal system operation.
If pins 2-3 are selected, administrator and user passwords are cleared
within five to ten seconds after the system is powered on. These pins
should be selected on 1-2 for normal system operation.
If pins 2-3 are selected, the BIOS settings are cleared on the next
reset. These pins should be selected on 1-2 for normal system
operation.
If pins 2-3 are selected, the Integrated BMC Force Update Mode is
enabled. These pins should be selected on 1-2 for normal system
operation.
8 Intel® Server System R1000GZ/GL Service Guide
Server System Features
Peripheral Devices
The Intel® Server System R1000GZ/GL provides locations and hardware for installing hard drives,
CD-ROM drive, or DVD-ROM drive. The following figure shows the available options.
A System Label Pull-out
B Slimline Optical Drive Bay
C Video Port
D USB Ports
E Front Control Panel
F Hard Dis k Driv e Bays
Figure 10. Optional Peripherals (8x2.5-inch hard drive bays as shown)
Hard Disk Drive Carriers
The Intel® Server System R1000GZ/GL ships with either 3.5-inch or 2.5 inch hard disk dirve
carrier, and with different maximun number of hard disk drives, see Table 4 for details :
Table 3. Hard Disk Drive Options
Intel® Server System Supported Hard Drive Type Maximun Hard Drive Number
R1304GZ/GL 3.5-inch or 2.5-inch 4
R1208GZ/GL 2.5-inch 8
Note: SAS drives are only supported when proper Intel
RAID Module is installed.
For instructions on installing hard drives, see “Installing a Hot-swap Hard Disk Drive”.
Note: Drives can consume up to 17 watts of power each. Drives must be specified to run at a maximum
ambient temperature of 45
Note: The Intel
®
Server System R1000GZ/GL does not support all SAS or Serial ATA (SATA) hard drives.
°C.
For a web link to a list of supported hard drives, see “Additional Information and Software”.
®
RAID C600 Upgrade Key or Intel® Integrated
®
Server System R 1000GZ/GL Ser vice Guide 9
Intel
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