Intel® Server System R1000GZ/GL Family
Service Guide
A Guide for Technically Qualified Assemblers of Intel® identified Subassemblies/Products
Order Number: G24884-003
Disclaimer
Disclaimer
®
Information in this document is provided in connection with Intel
estoppel or otherwise, to any intellectual property rights is granted by this document. Except as provided in
®
’s Terms and Conditions of Sale for such products, Intel assumes no liability whatsoever, and Intel
Intel
products. No license, express or implied, by
disclaims any express or implied warranty, relating to sale and/or use of Intel products in cluding liability or
warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright
or other intellectual property right. Intel products are not designed, intended or authorized for use in any
medical, life saving, or life sustaining applications or for any other application in which the failure of the Intel
product could create a situation where personal injury or death may occur. Intel may make changes to
specifications and product descriptions at any time, without notice.
®
Intel
server boards contain a number of high-density VLSI and power delivery components that need
adequate airflow for cooling. Intel’s own chassis are designed and tested to meet the intended thermal
requirements of these components when the fully integrated system is used together. It is the responsibility of
the system integrator that chooses not to use Intel developed server building blocks to consult vendor
datasheets and operating parameters to determine the amount of airflow required for their specific application
and environmental conditions. Intel Corporation can not be held responsible if components fail or the server
board does not operate correctly when used outside any of their published operating or non-operating limits.
Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its
subsidiaries in the United States and other countries.
* Other names and brands may be claimed as the property of others.
Copyright © 2011 Intel Corporation. All Rights Reserved.
ii Intel
®
Server System R1000GZ/GL Service Guide
Safety Information
Safety Information
Important Safety Instructions
Read all caution and safety statements in this document before performing any of the instructions.
See also Intel
Deployment Toolkit 3.0 CD and/or at
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
Wichtige Sicherheitshinweise
Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine
der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu Intel
Serverplatinen und Servergehäusen auf der Intel
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
Consignes de sécurité
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document
avant de suivre toute instruction. Consultez Intel Server Boards and Server Chassis Safety
Information sur le Intel
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
®
Server Boards and Server Chassis Safety Information on the Intel
®
Server Deployment Toolkit 3.0 CD oder unter
®
Server Deployment Toolkit 3.0 CD ou bien rendez-vous sur le site
®
Server
®
-
Instrucciones de seguridad importantes
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar
cualquiera de las instrucciones. Vea Intel
®
el Intel
Server Deployment Toolkit 3.0 CD y/o en
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
®
Server Boards and Server Chassis Safety Information en
重要安全指导
在执行任何指令之前，请阅读本文档中的所有注意事项及安全声明。和/或
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm 上的 Intel
and Server Chassis Safety Informat ion（《Intel
®
服务器主板与服务器机箱安全信息》）。
®
Server Boards
®
Server System R1000GZ/GL Service Guide iii
Intel
Warnings
Warnings
Heed safety instructions: Before working with your server product, whether
you are using this guide or any other resource as a reference, pay close
attention to the safety instructions. You must adhere to the assembly
instructions in this guide to ensure and maintain compliance with existing
product certifications and approvals. Use only the described, regulated
components specified in this guide. Use of other products/components will
void the UL listing and other regulatory approvals of the product and will
most likely result in noncompliance with product regulations in the region(s)
in which the product is sold.
System power on/off: The power button DOES NOT turn off the system AC
power. To remove power from the system, you must unplug the AC power
cord from the wall outlet. Make sure the AC power cord is unplugged before
you open the chassis, add, or remove any components.
Hazardous conditions, devices and cables: Hazardous electrical conditions
may be present on power, telephone, and communication cables. Turn off the
server and disconnect the power cord, telecommunications sy stems, netwo rks,
and modems attached to the server before opening it. Otherwise, personal
injury or equipment damage can result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage disk
drives, boards, and other parts. We recommend that you perform all
procedures in this chapter only at an ESD workstation. If one is not available,
provide some ESD protection by wearing an antistatic wrist strap attached to
chassis groundany unpainted metal surfaceon your server when
handling parts.
ESD and handling boards: Always handle boards carefully. They can be
extremely sensitive to ESD. Hold boards only by their edges. After removing
a board from its protective wrapper or from the server, place the board
component side up on a grounded, static free surface. Use a conductive foam
pad if available but not the board wrapper. Do not slide board over any
surface.
Installing or removing jumpers: A jumper is a small plastic encased
conductor that slips over two jumper pins. Some jumpers have a small tab on
top that you can grip with your fingertips or with a pair of fine needle nosed
pliers. If your jumpers do not have such a tab, take care when using needle
nosed pliers to remove or install a jumper; grip the narrow sides of the
jumper with the pliers, never the wide sides. Gripping the wide sides can
damage the contacts inside the jumper, causing intermittent problems with
the function controlled by that jumper. Take care to grip with, but not
squeeze, the pliers or other tool you use to remove a jumper, or you may
bend or break the pins on the board.
iv Intel
®
Server System R1000GZ/GL Service Guide
Preface
Preface
About this Manual
This manual is written for system technicians who are responsible for troubleshooting, upgrading,
and repairing this server system. This document provides a brief overview of the features of the
server board/chassis, a list of accessories or other components you may need, troubleshooting
information, and instructions on how to add and replace components on the Intel
R1000GZ/GL family products. For the latest revision of this manual, go to
http://www.intel.com/support.
Manual Organization
Chapter 1 provides a brief overview of the Intel® Server System R1000GZ/GL family. In this
chapter, you will find a list of the server system features, and figures of the system and components
to help you identify your system components and their locations.
Chapter 2 provides instructions on adding and replacing components. Use this chapter for step-bystep instructions and diagrams for installing or replacing component s such as the fan, power supply,
and front panel board, among other components.
®
Server System
Chapter 3 provides instructions on using the utilities that are shipped with the board or that may be
required to update the system. This includes information for navigating through the BIOS Setup
screens, performing a BIOS update, and resetting the password or BIOS defaults.
The back of this manual provides technical specifications, regulatory information, LED Decoder,
"getting help" information, and Intel
®
Server Issue Report Form.
Additional Information and Software
For additional information about this family of products or any of their supported accessories, refer
to the following resources available at http://www.intel.com/support.
Table 1. Server System References
For this information or software Use this Document or Software
For in-depth technical information about this product. Intel® Server System R1000GZ/GL Product Family Technical
Product Specification
®
Intel
Server Board S2600GZ/GL Technical Product Specification
For a quick guide of how to assemble the server system
and install components
For product list and supported Intel spares and accessories Spares and Accessories List and Configuration Guide
For server configuration guidance and compatibility
For system power budget guidance Power Budget Tool
For system firmware updates and onboard device drivers
and software to manage your Intel
Product Safety and Regulatory document Intel Server Products - Product Safety and Regulatory Compliance
®
Server System.
Intel® Server System R1000GZ/GL Product Family Quick
Installation User’s Guide
®
Intel
Server Configurator tool
http://serverconfigurator.intel.com
®
Server Deployment & Management DVD
Intel
Document
®
Server System R 1000GZ/GL Ser vice Guide v
Intel
Table of Contents
Table of Contents
Safety Information ............................................................................................... iii
Preface ................................................................................................................. v
1 Server System Features .................................................................................... 1
Server System Feature Overview .................................................................................................. 1
Server System Components .......................................................................................................... 3
Hot Swap Hard Drive Bay and Front Panel Options ....................................................................... 3
Front Panel................................................................................................ .................................. 4
Back Panel .................................................................................................................................. 4
Server Board Components ............................................................................................................ 5
®
Intel
Light-Guided Diagnostics ................................................................................................... 6
System Recovery Jumpers ............................................................................................................ 8
Peripheral Devices ....................................................................................................................... 9
2 Hardware Installations and Upgrades ............................................................. 12
Before You Begin ...................................................................................................................... 12
Tools and Supplies Needed ..................................... ................................ .......................... 12
System Reference ............................................................................................................. 12
Cable Routing ......................................... ........................................ ..................................... ..... 13
For system with 4 x 3.5” hard drive bay: ............................ ................................................ 14
For system with 8 x 2.5” hard drive bay: ............................ ................................................ 15
Fan Connections ........................................................................................................................ 16
Removing and Installing the Front Bezel ..................................................................................... 16
Removing the Front Bezel ................................................................................................. 16
Installing the Front Bezel ................ .................................................. ................................ 17
Removing and Installing the System Cover ................................................. ................................ 18
Removing the System Cover ................ ..................................... ................................... ..... 18
Installing the System Cover ............................................................................................... 18
Removing and Installing the Air Duct ......................................................................................... 19
Removing the Air Duct ..................................................................................................... 19
Installing the Air Duct ............................ ............. ............. ................ .............. ............. ..... 19
Removing and Installing Processor ........................... .................................................................. 20
Removing Processor Heatsink(s) ..... ..................................... ..................................... ........ 20
Installing the Processor ................... ........................................................ .......................... 20
Installing Processor Heatsink(s) ......................................................................................... 22
Removing the Processor .................................................................................................... 23
Installing and Removing Memory ............................................................................................... 23
Installing Memory .... ...................................................... .................................................. 23
Removing Memory ........................................................................................................... 24
Installing and Removing Hot-swap Hard Drive ............................ .............. .......... .............. .......... 24
Installing a Hard Disk Drive into 3.5” Hard Drive Carrier ................................. .................. 24
Installing a Hard Disk Drive into 2.5” Hard Drive Carrier ................................. .................. 26
Removing and Installing the PCI Riser Assembly ........................................................................ 27
Removing the PCI Riser Assembly .................................................................................... 27
Installing the PCI Riser Assembly ........................................ ................ ................... .......... 28
Installing and Removing a PCI Add-in Card ................................................................................ 28
vi Intel
®
Server System R1000GZ/GL Service Guide
Table of Contents
Installing a PCI Add-in Card ................ ................................................... .......................... 28
Removing a PCI Add-in Card ............................................................................................ 29
Replacing a PCI Riser Card ........................................................................................................ 29
Removing a PCI Riser Card ................................. ..................... ........................ ................ 30
Installing a PCI Riser Card ................................................................................................ 30
Installing and Removing a Slimline Optical Drive .................................. ................ ................ ..... 30
Installing a Slimline Optical Drive ..................................................................................... 31
Removing a Slimline Optical Drive ... ................... ................... ..................... ................... .. 31
Installing and Removing Intel
Installing Intel
Removing Intel
®
I/O Expansion Module ............................................................................... 32
®
I/O Expansion Module ................................................ ............................. 33
Installing and Removing the Intel
Installing the Intel
Removing the Intel
Installing and Removing the Intel
Installing the Intel
Install the Intel
®
RMM4 NIC ........................................................... .......... .............. .......... 34
Removing the Intel
Removing the Intel
Installing and Removing the Intel
Installing the Intel
Removing the Intel
®
I/O Expansion Module .... ........................................... .................. 32
®
®
RAID C600 Upgrade Key ............................... ........... .......... .............. .. 33
®
RAID C600 Upgrade Key ........................................ .......................... 33
®
RMM4 Lite ........................................... ........................... .................. 34
®
RMM4 Lite ....................................................................................... 34
®
RMM4 NIC ......................... ..... ... ... ..... ... ..... ... ..... ... .. ...... .. ...... .. ... ..... 35
®
RAID Smart Battery ............................................................................ 35
®
RAID Smart Battery ..................................... ..................................... 36
RAID C600 Upgrade Key .............................. ........................ 33
®
Remote Management Module 4 .............................................. 34
®
RAID Smart Battery ...................................................... ........ 35
Replacing the Power Supply ....................................................................................................... 36
Installing and Removing the Server Board ........................................................ ........ ..... ........ ..... 37
Removing the Server Board .............................. ........ ...... ........ ..... ..... ........ ...... ........ ..... ..... 37
Installing the Server Board ................................................................................................ 38
Replacing the Backup Battery .................................. .......... ........... ............. ........... ............. ........ 39
Replacing a System Fan ............................................................................................................. 41
Replacing the Backplane ............................................................................................................ 41
Removing the Backplane .................................. ........ ........... ........ ........ ........... ........ .......... 41
Installing the Backplane .................................................................................................... 42
Installing and Removing the Rack Handles .................................................... ........ ..... ........ ...... .. 43
Installing the Rack Handles ............................................................................................... 43
Removing the Rack Handles ................................... .......... .............. .......... ........... ............. 43
3 Server Utilities ............................................................................................... 44
Using the BIOS Setup Utility ................................... ............................. ........................... .......... 44
Entering BIOS Setup .............................. .......................... ........................ ........................ 44
If You Cannot Access Setup .............................................................................................. 44
Setup Menus .................................... ................................ ................................... ............. 44
Upgrading the BIOS ................................. ................................................ ........................ 46
Clearing the Password............................. ............. ........... ............. ........... ............. ........... .. 46
Restoring the BIOS Defaults ............................. ................................... ............................. 46
Appendix A: Technical Reference ........................................................................ 47
Power Supply Input Voltages .................................... ........................................ ................ 47
Power Supply Output Voltages .......................................................................................... 47
System Environmental Specifications ................................................... ............................. 47
®
Server System R 1000GZ/GL Ser vice Guide vii
Intel
Table of Contents
Appendix B: Regulatory and Compliance Information ......................................... 49
Appendix C: Getting Help ................................................................................... 50
Warranty Information ............................... ........................................ ................................ 50
Appendix D: Intel® Server Issue Report Form ..................................................... 51
viii Intel
®
Server System R1000GZ/GL Service Guide
List of Figures
List of Figures
Figure 1. Intel® Server System R1000GZ/GL .............................................................................................. 1
Figure 2. Intel
®
Server System R1000GZ/GL Components ......................................................................... 3
Figure 3. 3.5" Hard Drive Bay - 4 Drive Configuration ............................................................................... 3
Figure 4. 2.5" Hard Drive Bay - 8 Drive Configuration ............................................................................... 3
Figure 5. Front Panel Options ..................................................................................................................... .. 4
Figure 6. Back Panel Feature Identification .................................................................................................. 4
Figure 7. Server Board Connector and Component Locations ..................................................................... 5
Figure 8. Intel
®
Light-Guided Diagnostic LEDs - Server Board .................................................................. 6
Figure 9. Configuration Jumpers .................................................................................................................. 8
Figure 10. Optional Peripherals (8x2.5-inch hard drive bays as shown) ...................................................... 9
Figure 11. Front view of Front Bezel .......................................................................................................... 10
Figure 12. 4 x 3.5-inch Hard Drive Backplane Components (Front View) ................................................ 10
Figure 13. 4 x 3.5-inch Hard Drive Backplane Components (Rear View) ................................................. 11
Figure 14. 8 x 2.5-inch Hard Drive Backplane Components (Front View) ................................................ 11
Figure 15. 8 x 2.5-inch Hard Drive Backplane Components (Rear View) ................................................. 11
Figure 16. Cable Routing – 4 x 3.5” HDD .................................................................................................. 14
Figure 17. Cable Routing – 8 x 2.5” HDD .................................................................................................. 15
Figure 18. System Fan Order ...................................................................................................................... 16
Figure 20. Removing the Front Bezel .................................................................................................. ....... 17
Figure 21. Installing the Front Bezel .......................................................................................................... 17
Figure 22. Removing the System Cover ..................................................................................................... 18
Figure 23. Installing the System Cover ....................................................................................................... 18
Figure 24. Removing the Air Duct ................................................................................................... ........... 19
Figure 25. Installing the Air Duct ................................................................................................ ............... 19
Figure 26. Removing Processor Heatsink ................................................................................................... 20
Figure 27. Installing Processor – Open the Socket Lever ........................................................................... 21
Figure 28. Installing Processor – Open the Load Plate ............................................................................... 21
Figure 29. Installing Processor – Install the Processor ........................................................................... .... 21
Figure 30. Installing Processor – Remove the Cover .................................................................................. 22
Figure 31. Installing Processor – Close the Load Plate .............................................................................. 22
Figure 32. Installing Processor – Latch the Locking Lever ........................................................................ 22
Figure 33. Installing Processor Heatsink .................................................................................................... 23
Figure 34. Installing Memory .......................................................................................................... ........... 24
Figure 35. Installing Hard Disk Drive – Removing 3.5” HDD carrier ....................................................... 24
Figure 36. Installing Hard Disk Drive – Removing 3.5” HDD interface bracket ....................................... 25
Figure 37. Installing Hard Disk Drive – Installing 3.5” HDD .................................................................... 25
Figure 38. Installing Hard Disk Drive – Installing 2.5” HDD .................................................................... 25
Figure 39. Installing Hard Disk Drive – Inserting 3.5” HDD assembly ..................................................... 26
Figure 40. Installing Hard Disk Drive – Removing 2.5” HDD carrier ....................................................... 26
Figure 41. Installing Hard Disk Drive – Removing plastic drive blank ..................................................... 26
Figure 42. Installing Hard Disk Drive – Installing 2.5” HDD .................................................................... 27
Figure 43. Installing Hard Disk Drive – Inserting 2.5” HDD assembly ..................................................... 27
Figure 44. Removing PCI Riser Assembly ................................................................................................. 27
Figure 45. Installing PCI Riser Assembly .................................................................................................. 28
Figure 46. Installing a PCI Add-In Card .............................................................................................. ....... 29
Figure 47. Removing a PCI Add-In Card ................................................................................................... 29
Figure 48. Removing the PCI Riser Card ................................................................................................... 30
®
Server System R1000GZ/GL Service Guide ix
Intel
List of Figures
Figure 49. Installing the PCI Riser Card ..................................................................................................... 30
Figure 50. Installing the Plastic Guide to the Optical Drive ....................................................................... 31
Figure 51. Installing an Optical Drive ........................................................................................................ 31
Figure 52. Removing the Slimline Optical Drive ....................................................................................... 32
Figure 53. Installing Intel
Figure 54. Removing an I/O Expansion Module ........................................................................................ 33
Figure 55. Installing the Intel
Figure 56. Installing the Intel
Figure 57. Installing the Intel
Figure 58. Removing the Intel
Figure 59. Installing the Intel
Figure 60. Removing the Intel
®
I/O Expansion Module .................................................................................... 32
®
RAID C600 Upgrade Key ......................................................................... 33
®
RMM4 Lite ................................................................................................ 34
®
RMM4 NIC .................................................. ............................................. 34
®
RMM4 NIC .................................................................... .......................... 35
®
RAID Smart Battery .................................................................................. 35
®
RAID Smart Battery ................................................................................ 36
Figure 61. Removing the filler panel .......................................................................................................... 36
Figure 62. Removing the power supply module ......................................................................................... 37
Figure 63. Installing the power supply module ........................................................................................... 37
Figure 64. Installing the filler panel ............................................................................................................ 37
Figure 65. Removing the Air Duct Side Wall ............................................................................................. 38
Figure 66. Removing the Server Board ...................................................................................................... 38
Figure 67. Installing the Server Board ........................................................................................................ 39
Figure 68. Installing the Air Duct Side Wall ....................................................................................... ....... 39
Figure 69. Replacing the Backup Battery ................................................................................................ ... 40
Figure 70. Replacing a system fan .............................................................................................................. 41
Figure 71. Removing the backplane ........................................................................................................... 42
Figure 72. Installing the backplane ............................................................................................................. 42
Figure 73. Installing the Rack Handle ........................................................................................................ 43
Figure 74. Removing the Rack Handle ....................................................................................................... 43
x Intel
®
Server System R1000GZ/GL Service Guide
List of Tables
List of Tables
Table 1. Server System References...................... ....................................................................................... .. v
Table 2. Intel
®
Server System R1000GZ/GL Feature Summary .................................................................. 1
Table 3. Hard Disk Drive Options .................... .......................................................................................... .. 9
Table 4. BIOS Setup: Keyboard Command Bar ...................................................................... ................... 45
Table 5. Power Supply Output Capability .................................................................................................. 47
Table 6. System Environmental Limits Summary ................................................................... ................... 47
®
Server System R 1000GZ/GL Ser vice Guide xi
Intel
Server System Features
1 Server System Features
This chapter briefly describes the main features of the Intel® Server System R1000GZ/GL
family. This includes illustrations of the products, a list of the server system features, and
diagrams showing the location of important components and connections on the server systems.
Figure 1. Intel® Server System R1000GZ/GL
Server System Feature Overview
Table below sumarizes the features of the the server systems.
Table 2. Intel® Server System R1000GZ/GL Feature Summary
Server System Integrated Server Board
Intel® Server System R1000GZ product family Intel® Server Board S2600GZ
Intel® Server System R1000GL product family Intel® Server Board S2600GL
Feature Description
Processor Support
Memory
Chipset Intel® C600-A chipset with support for optional Storage Option Select keys
External I/O
connections
Internal I/O
Support for one or two Intel
Power (TDP) of up to 130 W.
S2600GL - 16 DIMM slots – 2 DIMMs / Channel – 4 memory channels per processor
S2600GZ - 24 DIMM slots – 3 DIMMs / Channel – 4 memory channels per processor
Unbuffered DDR3 (UDIMM), registered DDR3 (RDIMM), Load Reduced DDR3 (LRDIMM)
Memory DDR3 data transfer rates of 800, 1066, 1333 MT/s, and 1600 MT/s
DDR3 standard I/O voltage of 1.5V and DDR3 Low Voltage of 1.35V
Video (back and front video connectors)
RJ-45 Serial- A Port
Four RJ-45 Network Interface Connectors supporting 10/100/1000Mb
USB 2.0 connectors - 3 on back panel + 2 on front panel
One Type-A USB 2.0 connector
®
Xeon® processors E5-2600 product family with a Thermal Design
®
Server System R 1000GZ/GL Ser vice Guide 1
Intel
Server System Features
Feature Description
connectors/headers One DH-10 Serial-B port connector
The following I/O modules utilize a single proprietary on-board connector. An installed I/O module
can be supported in addition to standard on-board features and any add-in expansion cards.
Quad port 1 GbE based on Intel
Optional I/O Module
support
Dual port 10GBase-T Ethernet module based on Intel
AXX10GBTWLIOM
Dual SFP+ port 10GbE module based on Intel
Single Port FDR speed InfiniBand module with QSFP connector – AXX1FDRIBIOM
®
Intel
Quick Assist Accelerator Card - AXXQAAIOMOD
Six dual rotor managed system fans
System Fans
One power supply fan for each installed power supply module
Concurrent support for two PCIe riser cards. Each riser card slot has support for the following riser
Riser Cards
card options:
Single add-in card slot – PCIe x16, x16 mechanical
Video
Integrated 2D Video Controller
16 MB DDR3 Memory
One eUSB 2x5 pin connector to support 2mm low-profile eUSB solid state devices
Two 7-pin single port AHCI SATA connectors capable of supporting up to 6 GB/sec
On-board storage
controllers and options
Two SCU 4-port mini-SAS connectors capable of supporting up to 3 GB/sec SAS/SATA
®
Integrated RAID module support (Optional)
Intel
®
Intel
RAID C600 Upgrade Key support providing optional expanded SATA / SAS RAID
capabilities
Security Intel® Trusted Platform Module (TPM) - AXXTPME5 (Accessory Option)
Integrated Baseboard Management Controller, IPMI 2.0 compliant
®
Server Management Software
Server Management
Support for Intel
®
Remote Management Module 4 Lite – Accessory Option
Intel
®
Intel
Remote Management Module 4 Management NIC – Accessory Option
The server system can have up to two power supply modules installed, providing support for the
following power configurations: 1+0, 1+1 Redundant Power, and 2+0 Combined Power
Three power supply options:
Power Supply Options
o AC 460W Gold
o AC 750W Platinum
o DC 750W
Storage Bay Options
4x – 3.5” SATA/SAS Hot Swap Hard Drive Bays + Optical Drive support
8x – 2.5” SATA/SAS Hot Swap Hard Drive Bays + Optical Drive support (capable)
Tool-less rack mount rail kit – Intel Product Code – AXXPRAIL
Supported Rack Mount
Kit Accessory Options
Value rack mount rail kit – Intel Product Code – AXXVRAIL
Cable Management Arm – Intel Product Code – AXX1U2UCMA (*supported with AXXPRAIL
only)
2-post fixed mount bracket kit – Intel Product Code – AXX2POSTBRCKT
®
Ethernet Controller I350 – RMS25CB0080
®
Ethernet Controller I350 –
®
82500 10 GbE controller – AXX10GBNIAIOM
2 Intel® Server System R1000GZ/GL Service Guide
Server System Features
Server System Components
This section helps you identify the components of your server system. If you are near the system, you can
also use the Quick Reference Label provided on the inside of the chassis cover to assist in identifying
components.
®
Figure 2. Intel
Server System R1000GZ/GL Components
Hot Swap Hard Drive Bay and Front Panel Options
Figure 3. 3.5" Hard Drive Bay - 4 Drive Configuration
Figure 4. 2.5" Hard Drive Bay - 8 Drive Configuration
®
Server System R 1000GZ/GL Ser vice Guide 3
Intel
Server System Features
Front Panel
Label Description Label Description
A System ID Button w/Integrated LED F System Status LED
B NMI Button (recessed, tool required for use) G Power Button w/Integ rated LED
C NIC-1 Activity LED H Hard Drive Activity LED
D NIC-3 Activity LED I NIC-4 Activity LED
E System Cold Reset Button J NIC-2 Activity LED
Figure 5. Front Panel Options
Back Panel
A Power Supply Module #1 G Video Connec tor
B Power Supply Module #2 H RJ45 Serial-A Port
C NIC – 1 I USB Ports
D NIC – 2 J RMM4 NIC Port
E NIC – 3 K I/O Module Ports/Connectors (Optional)
F NIC – 4 L Add-in adapter slots via Riser Card 1 and Riser Card 2
Figure 6. Back Panel Feature Identification
4 Intel® Server System R1000GZ/GL Service Guide
Server System Features
Server Board Components
This section helps you identify the components and connectors on the server board.
Figure 7. Server Board Connector and Component Locations
* For server systems integrated with Intel® Server Board S2600GZ only.
®
Server System R 1000GZ/GL Ser vice Guide 5
Intel
Server System Features
Intel® Light-Guided Diagnostics
A System ID LED I System Fan – 3 Fault LED
B System Status LED J DIMM Fault LEDs
C POST Code Diagnostic LEDs K System Fan – 2 Fault LED
D 12V Stand By LED L System Fan – 1 Fault LED
E CPU-2 Fault LED M CPU-1 Fault LED
F System Fan – 6 Fault LED N CATERR LED
G System Fan – 5 Fault LED O System Power Good LED
H System Fan – 4 Fault LED
Figure 8. Intel® Light-Guided Diagnostic LEDs - Server Board
6 Intel® Server System R1000GZ/GL Service Guide
Server System Features
The server system contains the following diagnostic LEDs, each providing the following functions:
A - The System Identification LED on the front and back panel helps identify the server from among
several servers. The ID LED is off by default, and blue when activated by button or software.
B - The System Status LED on the front and back panels shows the overall health of the system (green,
blinking green, blinking amber, amber, off).
C - POST Code Diagnostic LEDs on the server board change color or state (off, green, red, and amber)
according to the POST sequence.
D - The 12V-STBY LED on the server board is illuminated (green) when power is applied.
F, G, H, I, K and L - Fan Fault LEDs help identify failed and failing fans. The fan fault LEDs turn on
(amber) if there is a fan fault.
E and M – CPU fault LEDs help identify the failure of CPU. The CPU fault LEDs turn on (amber) if there
is a CPU fault.
J - DIMM Fault LEDs on the server board help identify failed and failing DIMM slots. The DIMM fault
LEDs turn on (amber) if there is a DIMM fault.
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Server System R 1000GZ/GL Ser vice Guide 7
Intel
Server System Features
System Recovery Jumpers
A Serial A Jumper (J3A2)
B BIOS Recover (J6C4)
C ME Force Update (J6C5)
D Password Clear (J6C6)
E BIOS Default (J6D1)
F
Jumper Name Jumper Purpose
BMC Force Update (J2D1)
Figure 9. Configuration Jumpers
If pins 2-3 are selected, the serial-A configuration is in Data Carrier
Detect (DCD) mode. These pins should be selected on 1-2 for
normal system operation.
If pins 2-3 are selected, the system can only boot from EFI-bootable
recovery media with the recovery BIOS image. The main system
BIOS will not boot. These pins should be selected on 1-2 for normal
system operation.
If pins 2-3 are selected, the ME Force Update Mode is enabled.
These pins should be selected on 1-2 for normal system operation.
If pins 2-3 are selected, administrator and user passwords are cleared
within five to ten seconds after the system is powered on. These pins
should be selected on 1-2 for normal system operation.
If pins 2-3 are selected, the BIOS settings are cleared on the next
reset. These pins should be selected on 1-2 for normal system
operation.
If pins 2-3 are selected, the Integrated BMC Force Update Mode is
enabled. These pins should be selected on 1-2 for normal system
operation.
8 Intel® Server System R1000GZ/GL Service Guide
Server System Features
Peripheral Devices
The Intel® Server System R1000GZ/GL provides locations and hardware for installing hard drives,
CD-ROM drive, or DVD-ROM drive. The following figure shows the available options.
A System Label Pull-out
B Slimline Optical Drive Bay
C Video Port
D USB Ports
E Front Control Panel
F Hard Dis k Driv e Bays
Figure 10. Optional Peripherals (8x2.5-inch hard drive bays as shown)
Hard Disk Drive Carriers
The Intel® Server System R1000GZ/GL ships with either 3.5-inch or 2.5 inch hard disk dirve
carrier, and with different maximun number of hard disk drives, see Table 4 for details :
Table 3. Hard Disk Drive Options
Intel® Server System Supported Hard Drive Type Maximun Hard Drive Number
R1304GZ/GL 3.5-inch or 2.5-inch 4
R1208GZ/GL 2.5-inch 8
Note: SAS drives are only supported when proper Intel
RAID Module is installed.
For instructions on installing hard drives, see “Installing a Hot-swap Hard Disk Drive”.
Note: Drives can consume up to 17 watts of power each. Drives must be specified to run at a maximum
ambient temperature of 45
Note: The Intel
®
Server System R1000GZ/GL does not support all SAS or Serial ATA (SATA) hard drives.
°C.
For a web link to a list of supported hard drives, see “Additional Information and Software”.
®
RAID C600 Upgrade Key or Intel® Integrated
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Server System R 1000GZ/GL Ser vice Guide 9
Intel
Server System Features
Slimline Optical Drive Support
The system has support for a single optical drive. The optical drive is NOT hot-swappable. The
system power must be turned off to insert or remove the slimline optical drive. For instructions on
installing an optical drive, see “Installing or Removing a Slimline Optical Drive”.
®
Intel
makes the following optical drive accessory kits available for this server system:
• Slimline DVD-ROM Drive: AXXSATADVDROM
• Slimline DVD-RW Drive: AXXSATADVDRWROM
Note: For a complete list of supported peripherals, go to http://serverconfigurator.intel.com.
Bezel
The front bezel is available as optional accessory for the server sy stem:
Figure 11. Front view of Front Bezel
Hot-Swap SAS/SATA Backplane
The Hot-Swap SAS/SATA backplane serves as an interface between the mother board and the
system drives. The following diagrams show the location for each connector found on the
backplane.
4 x 3.5-inch Hard Drive Backplane
A SAS/SATA Hot-swap Connectors
Figure 12. 4 x 3.5-inch Hard Drive Backplane Components (Front View)
10 Intel® Server System R1000GZ/GL Service Guide
Server System Features
A Power Connector
B SGPIO Connector
C I2C Connector
D SATA Connectors
Figure 13. 4 x 3.5-inch Hard Drive Backplane Components (Rear View)
8 x 2.5-inch Hard Drive Backplane
A SAS/SATA Hot-swap Connectors
Figure 14. 8 x 2.5-inch Hard Drive Backplane Components (Front View)
A Power Connectors
B Mini-SAS Connectors
C I2C Connector
Figure 15. 8 x 2.5-inch Hard Drive Backplane Components (Rear View)
Advanced Management Options
®
Remote Management Module 4
Intel
The Intel® Remote Management Module 4 plugs into a dedicated connector on the server board
and provides additional server management functionality to the server board. This module
provides a dedicated web server for viewing server information and remote control of the system.
It also provides Remote KVM Redirection and USB Media Redirection allowing U SB d evices
attached to the remote system to be used on the managed server. For instructions on installing the
®
Intel
Remote Management Module 4, see “Installing and Removing the Intel® Remote
Management Module 4”.
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Server System R 1000GZ/GL Ser vice Guide 11
Intel
Hardware Installations and Upgrades
2 Hardware Installations and Upgrades
Before You Begin
Before working with your server product, pay close attention to the “Safety Information” at the
beginning of this manual.
Note: Whenever you service the system, you must first power down the server and unplug all peripheral
devices and the power cord.
Tools and Supplies Needed
Phillips* (cross head) screwdriver (#2 bit)
Needle nosed pliers
Anti-static wrist strap and conductive foam pad (recommended)
System Reference
All references to left, right, front, top, and bottom assume the reader is facing the front of the
chassis as it would be positioned for normal operation.
Note: The Intel
product family are identical.
®
Server System R1208GZ is shown for illlustration purposes. Server components with the
12 Intel
®
Server System R1000GZ/GL Service Guide
Hardware Installations and Upgrades
Cable Routing
When you add or remove components from your server system, make sure your cables are routed
correctly before reinstalling the server system cover. Use caution to make sure no cables or wires
are pinched and that the airflow from the fans is not blocked. Use the figures below to determine
the correct cable routing.
Note: Red lines are for power connection, dot lines are for optional device connection.
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Hardware Installations and Upgrades
For system with 4 x 3.5” hard drive bay:
Figure 16. Cable Routing – 4 x 3.5” HDD
14 Intel
®®
Server System R1000GZ/GL Service Guide
For system with 8 x 2.5” hard drive bay:
Hardware Installations and Upgrades
Note: To activate the port SCU1 (4-7) on the server board, a proper Intel® RAID C600 Upgrade
Key must be installed. For instructions, see Intel
®
RAID C600 Upgrade Key Installation Guide.
Note: An optical drive can be installed to replace the Front Panel I/O.
Figure 17. Cable Routing – 8 x 2.5” HDD
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Intel
Hardware Installations and Upgrades
Fan Connections
Use the figures below to determine the proper fan connections.
Figure 18. System Fan Order
Figure 19. Connecting the Fan Power Cables to the Mother Board
Removing and Installing the Front Bezel
Removing the Front Bezel
If your system includes a front bezel, follow these steps to remove the front bezel:
1. Unlock the bezel if it is locked.
2. Remove the left end of front bezel from rack handle (see letter “A”).
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Server System R1000GZ/GL Service Guide
Hardware Installations and Upgrades
3. Rotate the front bezel anticlockwise to release the latches on the right end from the rack
handle (see letter “B”).
Figure 20. Removing the Front Bezel
Installing the Front Bezel
Note: Before installing the bezel, you must install the rack handles.
1. Lock the right end of the front bezel to the rack handle (see letter “A”).
2. Rotate the front bezel clockwise till the left end clicks into place (see letter “B”).
3. Lock the bezel if needed.
Figure 21. Installing the Front Bezel
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Hardware Installations and Upgrades
Removing and Installing the System Cover
Removing the System Cover
The server system must be operated with the system cover in place to ensure proper cooling. You will
need to remove the top cover to add or replace components inside of the server. Before removing the
top cover, power down the server and unplug all peripheral devices and the power cable(s).
Note: A non-skid surface or a stop behind the server system may be needed to prevent the server
system from slding on your work surface.
1. Observe the safety and ESD precautions at the beginning of this book.
2. Turn off all peripheral devices connected to the server. Turn off the server.
3. Disconnect the power cord.
4. Remove the four screws (see letter "A").
5. Slide cover back and lift upward (see letter "B").
Figure 22. Removing the System Cover
Installing the System Cover
1. Place system cover onto the chassis and slide forward to engage recessed edge at front of
cover (see letter “A”).
2. Tighten the four screws (see letter “B”).
Figure 23. Installing the System Cover
18 Intel
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Server System R1000GZ/GL Service Guide
Hardware Installations and Upgrades
Removing and Installing the Air Duct
Always operate your server system with the air duct in place. The air duct is required for proper airflow
within the server system.
Removing the Air Duct
Remove the air duct by lifting straight up.
Figure 24. Removing the Air Duct
Installing the Air Duct
Align the two holes on the air duct with the alignment pins on the chassis and install the air duct
into place.
Figure 25. Installing the Air Duct
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Intel
Hardware Installations and Upgrades
Removing and Installing Processor
The heatsink has thermal interface material (TIM) on the underside of it. Use caution so that you do
not damage the thermal interface material. Use gloves to avoid sharp edges.
Removing Processor Heatsink(s)
The heatsink is attached to the server board/processor socket with captive fasteners. Using a #2
Phillips* screwdriver, loosen the four screws located on the heatsink corners in a diagonal manner
using the following procedure:
1. Using a #2 Phillips* screwdriver, start with screw 1 and loosen it by giving it two rotations
and stop (see letter “A”). (IMPORTANT: Do not fully loosen.)
2. Proceed to screw 2 and loosen it by giving it two rotations and stop (see letter “B”).
Similarly, loosen screws 3 and 4. Repeat steps A and B by giving each screw two rotations
each time until all screws are loosened.
3. Lift the heatsink straight up (see letter “C”).
Figure 26. Removing Processor Heatsink
Installing the Processor
Caution: Processor must be appropriate: You may damage the server board if you install a
processor that is inappropriate for your server. For a web link to the list of compatible processor(s),
see “Additional Information and Software” on page 4.
Caution: ESD and handling processors: Reduce the risk of electrostatic discharge (ESD) damage
to the processor by doing the following: (1) Touch the metal chassis before touch ing the proc essor
or server board. Keep part of your body in contact with the metal chassis to dissipate the static
charge while handling the processor. (2) Avoid moving around unnecessarily.
Caution: Protective socket cover needs to be removed for proper cooling of the processor; failure
to remove the cover could result in damage to the system.
®®
20 Intel
Server System R1000GZ/GL Service Guide
Hardware Installations and Upgrades
1. Open the Socket Lever. Push down the lever handle on the OPEN 1st side and away from the
socket to release it. (see letter “A”). Repeat the steps to release the lever on the other side (see
letter “B”).
Figure 27. Installing Processor – Open the Socket Lever
2. Open the Load Plate. Press the locking lever slightly to raise the load plate (see letter “A”).
Open the load plate all the way (see letter “B”).
Figure 28. Installing Processor – Open the Load Plate
3. Install the Processor. Take the processor out of the box and remove the protective shipping
cover (see letter “A”). Orient the processor with the socket so that the processor cutouts match
the four orientation posts on the socket (see letter “B”). Note location of gold key at corner of
processor (see letter “C”).
Figure 29. Installing Processor – Install the Processor
Note: The underside of the processor has components that may damage the socket pins if installed
improperly. Processor must align correctly with the socket opening before installation. DO NOT
DROP processor into socket!
4. Remove the Cover. Press the cover to remove it. Save the protective cover.
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Intel
Hardware Installations and Upgrades
Figure 30. Installing Processor – Remove the Cover
5. Close the Load Plate. Carefully lower the load plate over the processor.
Figure 31. Installing Processor – Close the Load Plate
6. Latch the Locking Lever. Push down on the locking lever on the CLOSE 1st side (see letter
“A”). Slide the tip of the lever under the notch in the load plate (see letter “B”). Make sure the
load plate tab engages under the socket lever when fully closed. Repeat the steps to latch the
locking lever on the other side (see letter “C”). Latch the levers in the order as shown.
Figure 32. Installing Processor – Latch the Locking Lever
Installing Processor Heatsink(s)
1. Remove the protective film on the TIM if present (see letter “A”).
2. Align heatsink fins to the front and back of the chassis for correct airflow. Airflow goes from
front-to-back of chassis (see letter “B”).
Each heatsink has four captive fasteners and should be tightened in a diagonal manner using the
following procedur e:
®®
22 Intel
Server System R1000GZ/GL Service Guide
Hardware Installations and Upgrades
3. Using a #2 Phillips* screwdriver, start with screw 1 and engage screw threads by giving it two
rotations and stop (see letter “C”). (Do not fully tighten.)
4. Proceed to screw 2 and engage screw threads by giving it two rotations and stop (see letter “D”).
Similarly, engage screws 3 and 4.
5. Repeat steps C and D by giving each screw two rotations each ti me until each screw is lightly
tightened up to a maximum of 8 inch-lbs torque (see letter “E”).
Figure 33. Installing Processor Heatsink
Removing the Processor
1. Remove the processor heatsink, see Figure 26.
2. Open the socket lever, see Figure 27.
3. Open the load plate, see Figure 28.
4. Remove the processor.
Installing and Removing Memory
Installing Memory
1. Locate the DIMM sockets. Make sure the clips at either end of the DIMM socket(s) are pushed
outward to the open position (see letter “A”).
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Intel
Hardware Installations and Upgrades
2. Holding the DIMM by the edges, remove it from its anti-static package. Position the DIMM
above the socket. Align the notch on the bottom edge of the DIMM with the key in the DIMM
socket (see letter “B”).
3. Insert the bottom edge of the DIMM into the socket (see letter “C”). When the DIMM is
inserted, push down on the top edge of the DIMM until the retaining clips snap into place (see
letter “D”). Make sure the clips are firmly in place (see letter “E”).
Figure 34. Installing Memory
Removing Memory
1. Locate the DIMM sockets. Gently spread the retaining clips at each end of the socket. The
DIMM lifts from the socket.
2. Holding the DIMM by the edges, lift it from the socket, and store it in an anti-static package.
Installing and Removing Hot-swap Hard Drive
Caution: If you don't install all drives, empty drive bays must be occupied by carriers with plastic
drive blank provided to maintain proper system cooling.
Installing a Hard Disk Drive into 3.5” Hard Drive Carrier
1. Remove the drive carrier by pressing the green button and opening the lever (see letter “A”).
Slide the carrier out (see letter “B”).
Figure 35. Installing Hard Disk Drive – Removing 3.5” HDD carrier
24 Intel
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Server System R1000GZ/GL Service Guide
Hardware Installations and Upgrades
2. Remove the four screws securing the HDD interface bracket and remove the HDD interface
bracket (see letter “C”).
Figure 36. Installing Hard Disk Drive – Removing 3.5” HDD interface bracket
3. Install the hard disk drive using the same four screws as shown. Make sure the connector end of
the drive matches the backplane connector (see letter “D”).
Figure 37. Installing Hard Disk Drive – Installing 3.5” HDD
For installing 2.5” Hard Disk Drive a s option:
Break off the tab on the HDD interface bracket (see letter “d1”).Install the HDD interface
bracket from top. Secure the bracket with three screws as shown (see letter “d2”). Slide the 2.5"
HDD into the bracket to align the screw holes with the right and left rail (see letter “d3”). Secure
the hard disk drive using the four screws for 2.5" HDD (see letter “d4”).
Figure 38. Installing Hard Disk Drive – Installing 2.5” HDD
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Server System R1000GZ/GL Service Guide 25
Intel
Hardware Installations and Upgrades
4. With the lever open, insert the hard disk drive assembly into the chassis (see letter “E”). Push in
the lever to lock it into place (see letter “F”).
Figure 39. Installing Hard Disk Drive – Inserting 3.5” HDD assembly
Installing a Hard Disk Drive into 2.5” Hard Drive Carrier
1. Remove the drive carrier by pressing the green latch to unlock (see letter “A”). Pull out the
black lever and slide the carrier out (see letter “B”).
Figure 40. Installing Hard Disk Drive – Removing 2.5” HDD carrier
2. Remove the four screws securing the plastic drive blank from the 2.5" HDD carrier (see letter
“C”). Disengage the plastic drive blank from the HDD carrier. Remove the plastic drive blank
from the 2.5" HDD carrier (see letter “D”).
Figure 41. Installing Hard Disk Drive – Removing plastic drive blank
3. Install the hard disk drive using the four screws as shown. Make sure the connector end of the
drive matches the backplane connector (see letter “E”).
®®
26 Intel
Server System R1000GZ/GL Service Guide
Hardware Installations and Upgrades
Figure 42. Installing Hard Disk Drive – Installing 2.5” HDD
4. With the lever open, insert the hard disk drive assembly into the chassis, then push in the lever
to lock it into place (see letter “F”).
Figure 43. Installing Hard Disk Drive – Inserting 2.5” HDD assembly
Removing and Installing the PCI Riser Assembly
Removing the PCI Riser Assembly
Disconnect any cables attached to any add-in cards. Grasp the riser assembly with both hands
and pull up to remove from system.
Figure 44. Removing PCI Riser Assembly
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Intel
Hardware Installations and Upgrades
Do one of the following:
— If you need to add or replace a PCI add-in card, see “Installing and Removing a PCI Add-in
Card”.
— If you need to add or replace a PCI riser card, see “Replacing a PCI Riser Card”.
— If you removed the PCI riser assembly for another procedure, continue with that procedure.
Installing the PCI Riser Assembly
1. Position the riser card edge connector over the server board riser socket and align the two
hooks on the back edge of the riser assembly with the slots on the back of the chassis, then
press straight down into riser socket.
Figure 45. Installing PCI Riser Assembly
2. Connect any cables to add-in cards that require them. See your add-in card documentation for
information and add-in card requirements.
Installing and Removing a PCI Add-in Card
Installing a PCI Add-in Card
1. Remove the PCI riser assembly. For instructions, see “Removing the PCI Riser Assembly”.
2. Remove the filler panel from the add-in card slot and remove the screw as shown (see letter
“A”).
3. Insert add-in card until it seats in the riser connector (see letter “B”).
4. Secure add-in card with screw as shown (see letter “C”).
28 Intel
®®
Server System R1000GZ/GL Service Guide
Figure 46. Installing a PCI Add-In Card
Removing a PCI Add-in Card
Hardware Installations and Upgrades
1. Remove the PCI riser assembly. For instructions, see “Removing the PCI Riser Assembly”.
2. Remove the screw as shown (see letter “A”).
3. Remove the PCI add-in cad from the riser card connector (see letter “B”).
Figure 47. Removing a PCI Add-In Card
Note: Make sure that all empty add-in card slots have filler panels installed.
Replacing a PCI Riser Card
Caution: PCI riser cards are NOT hot-swappable. Before removing or replacing the riser card,
you must first take the server out of service, turn off all peripheral devices connected to the system,
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Server System R1000GZ/GL Service Guide 29
Intel
Hardware Installations and Upgrades
turn off the system by pressing the power button, and unplug the power cord from the system or
wall outlet.
Note: To eliminate the possibility of installing the replacement connector on the wrong side of the
PCI riser assembly, replace one connector at a time.
Removing a PCI Riser Card
1. Disconnect any cables attached to any add-in cards.
2. Remove the PCI riser assembly. For instructions, see “Removing the PCI Riser Assembly”.
3. Remove any add-in cards from the PCI riser card. For instructions, see “Removing a PCI Add-
in Card”.
4. Remove the two screws securing the PCI Riser Card (see letter “A”).
5. Remove from the riser card from riser assembly (see letter “B”).
Figure 48. Removing the PCI Riser Card
Installing a PCI Riser Card
1. Place the riser card onto the riser assembly (see letter “A”).
2. Secure the riser card using the two screws (see letter “B”).
Figure 49. Installing the PCI Riser Card
Installing and Removing a Slimline Optical Drive
Caution: The slimline optical drive is NOT hot-swappable. Before removing or replacing the drive,
you must first take the server out of service, turn off all peripheral devices connected to the system,
turn off the system by pressing the power button, and unplug the power cord from the system or
wall outlet.
30 Intel
®®
Server System R1000GZ/GL Service Guide
Hardware Installations and Upgrades
To maintain proper system cooling, a filler panel must be installed if you do not install a device at
this location.
Installing a Slimline Optical Drive
1. Install the plastic guide onto the back of the drive and attach with two screws as shown (see
letter “A”).
Figure 50. Installing the Plastic Guide to the Optical Drive
2. Insert the optical drive into chassis opening and push all the way until it stops (see letter “B”).
3. Connect the cables as shown (see letter “C”).
Figure 51. Installing an Optical Drive
Removing a Slimline Optical Drive
1. Remove the cables (see letter “A”).
2. Lift up the blue tab to release the optical drive (see letter “B”).
3. Slide the optical drive out (see letter “C”).
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Hardware Installations and Upgrades
Figure 52. Removing the Slimline Optical Drive
4. If no device will be installed in this location, install a filler panel in this location.
Installing and Removing Intel® I/O Expansion Module
Installing Intel® I/O Expansion Module
1. Squeeze the sides of the filler panel to disengage it from the server system back panel and
remove it (see letter “A”).
2. Position the module over the server board, fit the front of the module into the back panel slot
(see letter “B”).
3. Attach the module to the server board connector (see letter “C”).
4. Secure the module with the three screws as shown (see letter “D”).
®
Figure 53. Installing Intel
I/O Expansion Module
32 Intel
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Server System R1000GZ/GL Service Guide
Hardware Installations and Upgrades
Removing Intel® I/O Expansion Module
1. Remove the three screws as shown (see letter “A”).
2. Remove the module out of the server system (see letter “B”).
Figure 54. Removing an I/O Expansion Module
3. Install the I/O expansion module filler panel into the system back panel.
Installing and Removing the Intel® RAID C600 Upgrade
Key
Installing the Intel® RAID C600 Upgrade Key
Locate the white 4-pin key header next to Riser Slot 1. Carefully pickup the Intel® RAID C600
Upgrade Key. Match the Key and connector orientation and press down to install.
Figure 55. Installing the Intel® RAID C600 Upgrade Key
Removing the Intel® RAID C600 Upgrade Key
Pull up the key to remove it from the mother board.
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Intel
Hardware Installations and Upgrades
Installing and Removing the Intel® Remote Management
Module 4
Installing the Intel® RMM4 Lite
Locate the RMM4 Lite connector next to Riser Slot 1, carefully pickup the Intel® RMM4 Lite
module, match the alignment pin of the module and the connector on server board, then press to
install.
Figure 56. Installing the Intel® RMM4 Lite
Install the Intel® RMM4 NIC
1. Push out and remove the metal cover on the chassis where the NIC RJ-45 receptacle will align
(see letter “A”).
2. Position the module over the server board, fit the front of the module into the back panel slot,
then attach the module to the server board connector (see letter “B”).
3. Secure the module with the two screws as shown (see letter “C”).
Figure 57. Installing the Intel®® RMM4 NIC
Removing the Intel®® RMM4 Lite
Pull up the RMM4 Lite module to remove it from the mother board.
34 Intel
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Server System R1000GZ/GL Service Guide
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Removing the Intel® RMM4 NIC
1. Remove the two screws as shown (see letter “A”).
2. Remove the module out of the server system (see letter “B”).
Figure 58. Removing the Intel® RMM4 NIC
Installing and Removing the Intel® RAID Smart Battery
Installing the Intel® RAID Smart Battery
1. Connect the cable between the BBU and the RAID card. For details, see Intel® RAID Smart
Battery User’s Guide.
2. Locate the BBU bracket inside the chassis. Align the tabs on the plastic battery holder with
mounting holes on the BBU bracket (see letter “A”).
3. Slide the plastic battery holder toward the rear of the system until the tabs engage with the
mounting holes in the BBU bracket (see letter “B”).
Figure 59. Installing the Intel® RAID Smart Battery
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Intel
Hardware Installations and Upgrades
Removing the Intel® RAID Smart Battery
1. Slide the plastic battery holder toward the front of the system to disengage it from the BBU
bracket (see letter “A”).
2. Lift the battery up to remove it from the server chassis (see letter “B”).
Figure 60. Removing the Intel® RAID Smart Battery
Replacing the Power Supply
Caution: The power supply is only hot-swappable if you have a redundant system with two power
supplies installed. If you only have one power supply installed, before removing or replacing the
power supply, you must first take the server out of service, turn off all peripheral devices connected to
the system, turn off the system by pressing the power button, and unplug the AC power cord from the
system or wall outlet .
The power supply can be replaced if it fails. To replace the power supply, follow these steps:
1. Do one of the following:
- If a filler panel is installed, use the 'finger hole' to remove the filler panel (see letter “A”).
Figure 61. Removing the filler panel
- If a power supply is installed, push the green latch in the direction shown while pulling out
of the system by the handle.
36 Intel
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Server System R1000GZ/GL Service Guide
Hardware Installations and Upgrades
Figure 62. Removing the power supply module
2. Do one of the following:
- Insert the power supply module into the power supply cage and push all the way until it
clicks into place (see letter “B”).
Figure 63. Installing the power supply module
- If no power supply is to be installed, install the filler panel into the power supply cage.
Figure 64. Installing the filler panel
Installing and Removing the Server Board
Removing the Server Board
1. Disconnect all cables from the server board.
2. Remove the four screws to release the air duct side wall (see letter “A”).
3. Lift the air duct side wall straight up to remove from the server board (see letter “B”).
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Figure 65. Removing the Air Duct Side Wall
4. Remove the nine screws from the server board (see letter “C”).
5. Lift the server board from the server system (see letter “D”).
Figure 66. Removing the Server Board
Installing the Server Board
1. Place the server board into the server system (see letter “A”).
38 Intel
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Server System R1000GZ/GL Service Guide
Hardware Installations and Upgrades
2. Secure the server board with nine screws (see letter “B”).
Figure 67. Installing the Server Board
3. Place air duct side wall onto the server board (see letter “C”).
4. Secure the air duct side wall with the four screws (see letter “D”).
Figure 68. Installing the Air Duct Side Wall
5. Connect all power cables to the server board.
Replacing the Backup Battery
The lithium battery on the server board powers the RTC for up to 10 years in the absence of power.
When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in
the RTC (for example, the date and time) may be wrong. Contact your customer service
representative or dealer for a list of approved devices.
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Hardware Installations and Upgrades
Warning: Danger of explosion if battery is incorrectly replaced. Replace only with the same or
equivalent type recommended by the equipment manufacturer. Discard used batteries accordin g to
manufacturer's instructions.
Advarsel: Lithiumbatteri - Eksplosionsfare ved fejlag tig håndtering. Udskiftning må kun ske med
batteri af samme fabrikat og type. Levér det brugte batteri tilbage til leverandøren.
Advarsel: Lithiumbatteri - Eksplosjonsfare. Ved utskifting beny ttes kun batteri som anbefalt av
apparatfabrikanten. Brukt batteri returneres apparatleverandøren.
Varning: Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalen t ty p
som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion.
Varoitus: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan
laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti.
1. Locate the battery on the server board.
2. Gently press the metal clip as shown to release the battery (see letter “A”).
3. Remove the battery from the plastic socket (see letter “B”).
Figure 69. Replacing the Backup Battery
4. Dispose of the battery according to local ordinance.
5. Remove the new lithium battery from its package, and, being careful to observe the correct
polarity, insert it in the battery socket.
Note: You will need to run the BIOS Setup to restore the configuration settings to the RTC.
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Server System R1000GZ/GL Service Guide
Replacing a System Fan
1. Disconnect the fan cable (see letter “A”).
2. Pull system fan straight up to remove it from the fan holder.
Figure 70. Replacing a system fan
3. Replace the system fan.
Hardware Installations and Upgrades
Replacing the Backplane
Removing the Backplane
1. Remove all hot-swap drive carriers, regardless of whether or not a drive is installed in the
carrier.
2. Disconnect all cables from the backplane.
3. Remove the screw (see letter “A”).
4. Pull up the backplane (see letter “B”).
5. Remove the backplane from the server chassis (see letter “C”).
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Hardware Installations and Upgrades
Figure 71. Removing the backplane
Installing the Backplane
1. Remove all hot-swap drive carriers, regardless of whether or not a drive is installed in the
carrier.
2. Hold the backplane only by the edges. Do not push or pull on any components on the backplane.
Position the backplane in place at the front of the server system (see letter “A”).
3. Slide the backplane into the server system guides (see letter “B”).
4. Secure the backplane with the screw as shown (see letter “C”).
Figure 72. Installing the backplane
5. Connect cables to backplane, please refer to “Cable Routing”
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Hardware Installations and Upgrades
Installing and Removing the Rack Handles
Installing the Rack Handles
Align the rack handle with the two holes on the side of the server system and attach the rack handle
to the server system with two screws as shown.
Figure 73. Installing the Rack Handle
Removing the Rack Handles
Remove the two screws holding the rack handle in place, and remove the rack handle fro m the
server system as shown.
Figure 74. Removing the Rack Handle
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Server Utilities
3 Server Utilities
Using the BIOS Setup Utility
This section describes the BIOS Setup utility options, which is used to change server configuration
defaults. You can run the BIOS Setup with or without an operating system being present. For information
about specific BIOS setup screens, see the Intel
Specification. For a web link to this document, see “Additional Information and Software”.
Entering BIOS Setup
To enter the BIOS Setup using a keyboard (or emulated keyboard), press the <F2> function key
during boot time when the OEM or Intel Logo Screen or the POST Diagnostic Screen is displayed.
The following instructional message is displayed on the Diagnostic Screen or under the Quiet Boot
Logo Screen:
Press <F2> to enter setup, <F6> Boot Menu, <F12> Network Boot
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Server Board S2600GZ/GL Technical Product
Note: With a USB keyboard, it is important to wait until the BIOS “discovers” the keyboard and
beeps – until the USB Controller has been initialized and the U SB keyboard activated, key presses
will not be read by the system.
When the Setup Utility is entered, the Main screen is displayed initially. However, serious errors
cause the system to display the Error Manager screen instead of the Main screen.
It is also possible to cause a boot directly to Setup using an IPMI 2.0 command “Get/Set System
Boot Options”. For details on that capability, see the explanation in the IPMI description.
If You Cannot Access Setup
If you are not able to access the BIOS Setup, you might need to restore the BIOS default settings.
For instructions, see “Restoring the BIOS Defaults”.
Setup Menus
The bottom right portion of the Setup screen provides a list of commands that are used to navigate
through the Setup utility. These commands are displayed at all times.
Each Setup menu page contains a number of features. Each feature is associated with a value field,
except those used for informative purposes. Each value field contains configurable parameters.
Depending on the security option chosen and in effect by the password, a menu feature’s value may
or may not be changed. If a value cannot be changed, its field is made inaccessible and appears
grayed out.
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Server Utilities
Table 4. BIOS Setup: Keyboard Command Bar
Key Option Description
<Enter> Execute Command The <Enter> key is used to activate submenus when the selected feature is a submenu, or to
display a pick list if a selected option has a value field, or to select a subfield for multivalued features like time and date. If a pick list is displayed, the <Enter> key selects the
currently highlighted item, undoes the pick list, and returns the focus to the parent menu.
<Esc> Exit The <Esc> key provides a mechanism for backing out of any field. When the <Esc> key is
pressed while editing any field or selecting features of a menu, the parent menu is reentered.
When the <Esc> key is pressed in any submenu, the parent menu is re-entered. When the
<Esc> key is pressed in any major menu, the exit confirmation window is displayed and the
user is asked whether changes can be discarded. If “No” is selected and the <Enter> key is
pressed, or if the <Esc> key is pressed, the user is returned to where they were before
<Esc> was pressed, without affecting any existing settings. If “Yes” is selected and the
<Enter> key is pressed, the setup is exited and the BIOS returns to the main System
Options Menu screen.
Select Item The down arrow is used to select the next value in a menu item’s option list, or a value
Select Menu The left and right arrow keys are used to move between the major menu pages. The keys
<Tab> Select Field The <Tab> key is used to move between fields. For example, <Tab> can be used to move
- Change Value The minus key on the keypad is used to change the value of the current item to the previous
+ Change Value The plus key on the keypad is used to change the value of the current menu item to the next
<F9> Setup Defaults Pressing the <F9> key causes the following to display:
<F10> Save and Exit Pressing the <F10> key causes the following message to display:
Select Item The up arrow is used to select the previous value in a pick list, or the previous option in a
menu item's option list. The selected item must then be activated by pressing the <Enter>
key.
field’s pick list. The selected item must then be activated by pressing the <Enter> key.
have no effect if a sub-menu or pick list is displayed.
from hours to minutes in the time item in the main menu.
value. This key scrolls through the values in the associated pick list without displaying the
full list.
value. This key scrolls through the values in the associated pick list without displaying the
full list. On 106-key Japanese keyboards, the plus key has a different scan code than the
plus key on the other keyboards, but will have the same effect.
Load Optimized Defaults?
Yes No
If “Yes” is highlighted and <Enter> is pressed, all Setup fields are set to their default
values. If “No” is highlighted and <Enter> is pressed, or if the <Esc> key is pressed, the
user is returned to where they were before <F9> was pressed without affecting any existing
field values.
Save configuration and reset?
Yes No
If “Yes” is highlighted and <Enter> is pressed, all changes are saved and the Setup is
exited. If “No” is highlighted and <Enter> is pressed, or the <Esc> key is pressed, the user
is returned to where they were before <F10> was pressed without affecting any existing
values.
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Server Utilities
Upgrading the BIOS
Follow the instructions in the readme file that came with the BIOS upgrade. When the update
completes, remove the bootable media from which you performed the upgrade.
Caution: Do not power down the system during the BIOS update process! The system will reset
automatically when the BIOS update process is completed.
Note: You may encounter a CMOS Checksum error or other problem after reboot. If this happens,
shut down the system and boot it again. CMOS checksum errors require that you enter Setup, load
BIOS defaults, check your settings, save your settings, and exit Setup.
Clearing the Password
If the user or administrator password(s) is lost or forgotten, moving the password clear jumper into
the "clear" position clears both passwords. The password clear jumper must be restored to its original
position before a new password(s) can be set.
1. Power down the system. Do not unplug the power cord.
2. Open the server system. For instructions on removing the system cover, see “Removing the
System Cover”.
3. Locate the Password Clear jumper block at board.
4. Move the jumper from the normal operation position, that is, Password Clear Protect position
(covering pins 1 and 2) to the Password Clear Erase position (covering pins 2 and 3). See
“System Recovery Jumpers”.
5. Wait ten seconds.
6. Move the Password Clear jumper back to the Password Clear Protect position (covering pins 1
and 2).
7. Close the server system.
8. Power up the server.
The password is now cleared and can be reset by going into the BIOS setup.
Restoring the BIOS Defaults
If you need to restore the BIOS default settings, the BIOS Default jumper will need to be used.
1. Power down the system; do not disconnect the AC power.
2. Open the server system. For instructions on removing the system cover, see “Removing the
System Cover”.
3. Locate the BIOS Default jumper block at board.
4. Move the jumper from the normal operation position (covering pins 1 and 2) to the Set Default
position (covering pins 2 and 3). See “System Recovery Jumpers”.
5. Wait five seconds.
6. Return the BIOS Default jumper to the normal position (covering pins 1 and 2).
7. Close the server system.
8. Power up the system.
The BIOS defaults settings are now restored and can be reset by going into the BIOS setup.
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Appendix A: Technical Reference
Power Supply Input Voltages
460W power supply module
• 100 - 127 V at 50/60 Hz 5.8 A
• 200 - 240 V at 50/60 Hz 2.9 A
750W power supply module
• 100 - 127 V at 50/60 Hz 8.2 A
• 200 - 240 V at 50/60 Hz 4.4 A
Power Supply Output Voltages
Appendix A: Technical Reference
The following table lists the total wattage available from the power subsystem for each voltage. For
information about calculating the power usage for your configuration, please use the Power Budget
Tool.
Table 5. Power Supply Output Capability
Voltage Maximum Current
12V 62.0A
12VSB 2.1A
System Environmental Specifications
The following table defines the system level operating and non-operating environmental limits.
Table 6. System Environmental Limits Summary
Parameter Limits
Operating Temperature +10°C to +35°C with the maximum rate of change not to exceed 10°C per hour
Non-Operating Temperature -40°C to +70°C
Non-Operating Humidity 90%, non-condensing at 35°C
Acoustic noise Sound power: 7.0 BA in operating conditions at typical office ambient temperature.
(23 +/- 2 degrees C)
Shock, operating Half sine, 2 g peak, 11 milliseconds
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Appendix A: Technical Reference
Parameter Limits
Shock, unpackaged Trapezoidal, 25 g, velocity change 136 inches/second (≧40 lbs to < 80 lbs)
Shock, packaged Non-palletized free fall in height 24 inches (≧40 lbs to < 80 lbs)
Vibration, unpackaged 5 Hz to 500 Hz, 2.20 g RMS random
ESD +/-12 KV except I/O port +/- 8 KV per Intel® Environmental test specification
System Cooling Requirement in
BTU/Hr
460 Watt Max – 1570 BTU/hour
750 Watt Max – 2560 BTU/hour
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Appendix B: Regulatory and Compliance Information
Appendix B: Regulatory and Compliance Information
Please refer to the Server Products Regulatory and Safety document for the pro d uct regulatory
compliance reference. The document can be downloaded from http://www.intel.com/support/server.
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Appendix C: Getting Help
Appendix C: Getting Help
If you encounter an issue with your server system, follow these steps to obtain support:
1. Visit the following Intel support web page:
http://www.intel.com/support/
This web page provides 24x7 support when you need it to get the latest and most complete
technical support information on all Intel Enterprise Server and Storage Platforms. Information
available at the support site includes:
— Latest BIOS, firmware, drivers and utilities
— Product documentation, installa tion and quick start guides
— Full product specifications, technical advisories and errata
— Compatibility documentation for memory, hardware add-in cards, chassis support matrix and
operating systems
— Server and chassis accessory parts list for ordering upgrades or spare parts
— A searchable knowledgebase to search for product information throughout the support site
2. If yo u are still un able to obtain a solu tion to your issue, send an email to Inte l’s technical support
center using the online form available at
http://www.intel.com/support/feedback.htm?group=server.
3. Lastly , you can contact an Intel suppo rt representative using one of the support phone numbers
available at http://www.intel.com/support/feedback.htm?group=server (charges may apply). Intel
customer support suggests filling out the issue report form available at “Intel® Server Issue Report
Form” to better service the issue.
Intel also offers Channel Program members around-the-clock 24x 7 technical phone support on Intel
server boards, server chassis, server RAID controller cards, and Intel
http://www.intel.com/reseller/.
Note: You will need to log in to the Reseller site to obtain the 24x7 number.
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Server Management at
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Warranty Information
To obtain warranty infor mation, visit the following In tel web site:
http://www.intel.com/support/warranty
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Appendix D: Intel® Server Issue Report Form
Appendix D: Intel® Server Issue Report Form
Issue Report Form (Rev 3.6)
Note: Filling out this form completely is required for any escalation.
Customer Contact Information:
Customer Support Case#
:
Intel® Server Board or System:
(Example: S2600GZ, R1000GZ)
Server Chassis:
(Example P4000M. If third-party chassis used, indicate make and model.)
Base Board Information: (some information maybe found by accessing BIOS & going through the
Server Management menu -> System Information)
Baseboard PBA/TA/AA # (Example: 123456-789):
- can be found on the white sticker label on the baseboard.
System BIOS Version:
®
Remote Management Module Firmware Version (if applicable):
Intel
®
Management Module BMC Revision (if applicable):
Intel
BMC Version:
FRU/SDR Version:
Has the latest BIOS been tried? (Yes/N o):
Has the latest BMC been tried? (Yes/No):
Has the latest RMM Firmware been tried? (Yes/No):
Has the latest FRU/SDR been tried? (Yes/No):
Processor information:
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Server System R1000GZ/GL Service Guide 51
Appendix D: Intel® Server Issue Report Form
Processor 1
Processor 2
Type Speed sSpec Thermal Solution
Thermal solution (Heat sink) examples:
(1U, Passive w/air ducting, Active w/fan, and so on)
Memory:
Manufacturer Part Number DRAM Part Number On Intel tested list?
Add-in adapters (Example: NICs, Man agement Adapters, Serial Expansion Cards, PCI-Express*
Adapters, RAID Controllers, SCSI Controllers, and so on):
Type Slot Manufacturer Model Firmware
Other third part hardware (Example: Example: KVM, Chassis, and so on):
Description/Use Manufacturer Model Firmware
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Appendix D: Intel® Server Issue Report Form
Storage Devices (Example: SCSI, SATA, SAS, USB, Tape, and so on):
Manufacturer Model Type Size Firmware In Hot Swap Bay?
Operating System Information ( Example: RedHat* Enterprise Linux, Mic rosoft* Windows*
Server 2003, Service pack 1, OEM CD):
Manufacturer:
Version:
Language version (English, Arabic, Chinese (Simplified)):
Service Pack Level or Kernel Revision:
Distribution (OEM/Retail):
®
RAID Controller: (Example SRCU42E)
Intel
RAID controller part number (PBA number):
RAID controller firmware version:
Has the latest RAID firmware been tried? (Yes/No):
RAID driver version:
Has the latest RAID driver been tried? (Yes/No):
RAID volumes config uration (disks & RAID level):
RAID volume use (Boot device/Data Volume):
Is BBU (Battery Backup Unit) installed? (Yes/No):
BBU part number:
Detailed description of issue:
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Appendix D: Intel® Server Issue Report Form
Troubleshooting tried:
Steps to replicate the issue:
54 Intel
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Appendix D: Intel® Server Issue Report Form
Issue impact statements:
Do you have any potent ial Intel system, or component pu rchases t h at this issue is holding up? If
yes, please provide a brief description below.
Do you have systems already purchased that are n ot being delivered to your customers because of
this issue? If yes, please provide a brief description below.
Have you returned systems or compon ents to your place of purchase because of this issue? If yes,
please provide a brief description below.
*All other brands and names are property of their respective owners.
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