Intel® Server System
R1304BTSSFAN/R1304BTLSFAN/
R1304BTLSHBN Service Guide
A Guide for Technically Qualified Assemblers of Intel® Identified
Subassemblies/Products
Intel Order Number G21355-003
Disclaimer
®
Information in this document is provided in connection with Intel
estoppel or otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel
products. No license, express or implied, by
®
’s
Terms and Conditions of Sale for such products, Intel® assumes no liability whatsoever, and Intel® disclaims any
express or implied warranty, relating to sale and/or use of Intel® products including liability or warranties relating to
fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property
right. Intel
applications or for any other application in which the failure of the Intel® product could create a situation where
personal injury or death may occur. Intel
®
products are not designed, intended or authorized for use in any medical, life saving, or life sustaining
®
may make changes to specifications and product descriptions at any time,
without notice.
®
server boards contain a number of high-density VLSI and power delivery components that need adequate
Intel
airflow for cooling. Intel®’s own chassis are designed and tested to meet the intended thermal requirements of these
components when the fully integrated system is used together. It is the responsibility of the system integrator that
chooses not to use Intel developed server building blocks to consult vendor datasheets and operating parameters to
determine the amount of airflow required for their specific application and environmental conditions. Intel Corporation
can not be held responsible if components fail or the server board does not operate correctly when used outside any
of their published operating or non-operating limits.
Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United
States and other countries.
* Other names and brands may be claimed as the property of others.
iiIntel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide
Safety Information
Important Safety Instructions
Read all caution and safety statements in this document before performing any of the
instructions. See also Intel Server Boards and Server Chassis Safety Information on the
®
Server Deployment Toolkit CD and/or at http://www.intel.com/support/
Intel
motherboards/server/sb/cs-010770.htm.
Wichtige Sicherheitshinweise
Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor
Sie eine der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu
Intel-Serverplatinen und Servergehäusen auf der Intel
oder unter
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce
document avant de suivre toute instruction. Consultez Intel Server Boards and Server
Chassis Safety Information sur le Intel
vous sur le site
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar
cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis Safety
Information en el Intel
support/motherboards/server/sb/cs-010770.htm.
®
Server Deployment Toolkit CD y/o en http://www.intel.com/
Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guideiii
ivIntel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide
Warnings
Heed safety instructions: Before working with your server product, whether you are
using this guide or any other resource as a reference, pay close attention to the safety
instructions. You must adhere to the assembly instructions in this guide to ensure and
maintain compliance with existing product certifications and approvals. Use only the
described, regulated components specified in this guide. Use of other products/
components will void the UL listing and other regulatory approvals of the product and
will most likely result in noncompliance with product regulations in the region(s) in which
the product is sold.
System power on/off: The power button DOES NOT turn off the system AC power. To
remove power from system, you must unplug the AC power cord from the wall outlet.
Make sure the AC power cord is unplugged before you open the chassis, add, or remove
any components.
Hazardous conditions, devices and cables: Hazardous electrical conditions may be
present on power, telephone, and communication cables. Turn off the server and
disconnect the power cord, telecommunications systems, networks, and modems attached
to the server before opening it. Otherwise, personal injury or equipment damage can
result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives,
boards, and other parts. We recommend that you perform all procedures in this chapter
only at an ESD workstation. If one is not available, provide some ESD protection by
wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on
your server when handling parts.
ESD and handling boards: Always handle boards carefully. They can be extremely
sensitive to ESD. Hold boards only by their edges. After removing a board from its
protective wrapper or from the server, place the board component side up on a grounded,
static free surface. Use a conductive foam pad if available but not the board wrapper. Do
not slide board over any surface.
Installing or removing jumpers: A jumper is a small plastic encased conductor that slips
over two jumper pins. Some jumpers have a small tab on top that you can grip with your
fingertips or with a pair of fine needle nosed pliers. If your jumpers do not have such a tab,
take care when using needle nosed pliers to remove or install a jumper; grip the narrow
sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can
damage the contacts inside the jumper, causing intermittent problems with the function
controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool
you use to remove a jumper, or you may bend or break the pins on the board.
Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guidev
viIntel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide
Preface
About this Manual
Thank you for purchasing and using the Intel® Server System R1304BTSSFAN/
R1304BTLSFAN/R1304BTLSHBN.
This manual is written for system technicians responsible for troubleshooting, upgrading,
and repairing this server system. This document provides reference information, feature
information, and step-by-step instructions on how to add and replace components on the
server system.
Manual Organization
Chapter 1 provides an overview of the server system. In this chapter, you will find a list of
the server system features, illustrations of the product, and product diagrams to help you
identify components and their locations.
Chapter 2 provides instructions on using the utilities shipped with the board or that may be
required to update the system. This includes how to navigate through the BIOS Setup
screens, perform a BIOS update, and reset the password or CMOS. Information about the
specific BIOS settings and screens is available in the IntelTechnical Product Specification.
Chapter 3 provides instructions on adding and replacing components. Use this chapte r for
step-by-step instructions and diagrams for installing or replacing components such as the
fans, power supply, drives, and other components.
At the back of this manual, you will find technical specifications, troubleshooting tips,
regulatory information, complete safety information, “getting help” information, and
the warranty.
®
Server Board S1200BT
Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guidevii
Product Contents
The Intel® Server System R1304BTSSFAN ships with the Intel® Server Board
S1200BTS. The Intel
®
Server Board S1200BTL.
Intel
There are three versions of this server system: the Intel® Server System R1304BTSSF AN,
®
Server System R1304BTLSFAN and the Intel® Server System R1304BTLSHBN.
Intel
The contents of each server system are listed below.
®
Server System R1304BTLSFAN/R1304BTLSHBN ships with the
Intel® Server System R1304BTSSFAN Contents
Your Intel® Server System R1304BTSSFAN ships with the following items:
•One Intel
•One 250-W power supply module, installed in the server system
•Three system fans, with attached cables, installed in the server system
•One passive heat sink, in the server system product box
•Four hard disk drive brackets, installed in the server system
•One PCI-E X 8 low profile riser card with supporting bracket, installed in the
server system
•Rack handles, installed in the server system
•Standard front panel, installed in the server system
®
Server Board S1200BTS installed in the server system
•Cables:
—Four SATA cables for SATA HDDs
—One front panel USB cable, installed in the server system
—One front panel cable, installed in the server system
•Documentation, drivers, and installation CD
Intel® Server System R1304BTLSFAN Contents
Your Intel® Server System R1304BTLSFAN ships with the following items:
•One Intel
•One 250-W power supply module, installed in the server system
•Three system fans, with attached cables, installed in the server system
•One passive heat sink, in the server system product box
•Four hard disk drive brackets, installed in the server system
•One PCI-E x 8 low profile riser card with supporting bracket, installed in the
server system
®
Server Board S1200BTL installed in the server system
viiiIntel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide
•Rack handles, installed in the server system
•Standard front panel, installed in the server system
•Cables:
—Four SATA cables for SATA HDDs
—One front panel USB cable, installed in the server system
—One front panel cable, installed in the server system
•Documentation, drivers, and installation CD
Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guideix
Intel® Server System R1304BTLSHBN Contents
Your Intel® Server System R1304BTLSHBN ships with the following items:
•One Intel
•One 350-W power supply module, installed in the server system
•Three system fans, with attached cables, installed in the server system:
•One passive heat sink, in the server system product box
•Four hot-swap hard disk drive carriers, installed in the server system.
•One PCI-E x 8 low profile riser card with supporting bracket, installed in the
server system.
•Rack handles, installed in the server system
•Standard front panel, installed in the server system
•Standard HDD backplane, installed in the server system.
•Cables:
®
Server Board S1200BTL installed in the server system
—Four SATA cables, installed in the server system
—One front panel USB cable, installed in the server system
—One front panel cable, installed in the server system
—One SPGIO cable, installed in the server system
—One I2C cable, installed in the server system
•Documentation, drivers, and installation CD
xIntel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide
Server System References
If you need more information about this product or information about the accessories that
you can use with this server chassis, use the following resources.
For this Information or
Software
Technical information
about the server chassis,
including sub-system
overviews and
mechanical drawings
If you just received this
produ
ct and need to
install it
Accessories or other Intel
rver products
se
Hardware (peripheral
board
s, adapter cards)
and operating systems
that have been tested with
this product
Processors that have
tested with this
been
product
DIMMs that have been
tested with this product
Use this Document or
®
Intel
Server System R1304BTSSFAN/R1304BTLSFAN/
R1304BTLSHBN Technical Product Specification
®
Intel
Server System S1200BT Technical Product Specification
http://www.intel.com/support/motherboards/server/
Intel® Server System R1304BTLSFAN/R1304BTLSHBN Quick
Start User's Guide in the product box.
Spares/Parts List & Configuration Guide
This is available from your Intel field represe
Configurator Tool at:
http://serverconfigurator.intel.com/default.aspx
For the Tested Hardware Operating Systems List, y
®
Intel
Server Configurator Tool:
http://serverconfigurator.intel.com/default.aspx
Supported processors can be found at:
http://www.intel.com/suppor
Supported memory can be found at:
http://www.intel.com/suppor
t/motherboards/server/
t/motherboards/server/
Software
ntative or on the Server
ou can go to the
To make sure your system
f
alls within the allowed
power budget
For software to manage
y
our Intel
For driversDriver (for an extensive list of drivers available)
For firmware and BIOS
upda
For diagnostics test
so
Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guidexi
tes
ftware
®
server
Power Budget Tool
http://www.intel.com/suppor
®
System Management
Intel
http://www.intel.com/suppor
Operating System Driver (for operating system drivers)
http://www.intel.com/support/motherboards/server/
Firmware can be found at:
http://www.intel.com/suppor
Diagnostics
http://www.intel.com/suppor
t/motherboards/server/
t/motherboards/server/
t/motherboards/server/
t/motherboards/server/
xiiIntel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide
Table of Contents
Safety Information ..................................................................................................... iii
Important Safety Instructions ................................................................................................ iii
Wichtige Sicherheitshinweise ............................................................................................... iii
Consignes de sécurité .......................................................................................................... iii
Instrucciones de seguridad importantes ............................................................................... iii
Warnings ................................................................................................................................ v
Table 5. Setup Menu Key Use ................................................................................................20
Table 6. Power Supply Output Capability ................................................................................73
Table 7. System Environmental Specifications .......................................................................74
Table 8. Resetting the System ................................................................................................75
Table 9. LED Information ........................................................................................................84
Table 10. POST Error Beep Codes .........................................................................................84
Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guidexix
xxIntel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide
1Server System Features
This chapter briefly describes the main features of the server system. This chapter
provides illustrations of the product, a list of the server system features, and diagrams
showing the location of important components and connections on the server system.
Figure 1. Intel® Server System R1304BTSSFAN/R1304BTLSFAN
Note: Figure 1 is shown without an optional
Figure 2. Intel® Server System R1304BTLSHBN
Note: Figure 2 is shown with an optional optical drive installed.
optical drive installed.
Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide1
Table 1 summarizes the features of the server system.
Table 1. Intel® Server System R1304BTSSFAN/R1304BTLSFAN/
R1304BTLSHBN Feature Summary
FeatureDescription
Dimensions• 1.67 inches high (4.24 centimeters)
• 17.25 inches wide (43.82 centimeters)
• 20 inches deep (50.80 centimeters)
• 33 pounds (15 kilograms)
Server BoardIntel® Server System R1304BTSSFAN
®
• Intel
Intel® Server System R1304BTLSFAN/R1304BTLSHBN
• Intel
Processor Support for one Xeon® E3-1200 Series Processor or Intel® Core™
Processor i3-2100 Series in FC-LGA 1155 socket package.
Server Board S1200BTS
®
Server Board S1200BTL
• 2.5 GT/s point-to-point DMI interface to PCH
• LGA 1155 pin socket
• Max TDP 95W
Memory Two memory channels with support for 1066/1333 ECC Unbuffered
(UDIMM).
• Up to 2 UDIMMs per channel
• 32 GB max with x8 ECC UDIMM (2 Gb DRAM)
ChipsetIntel® Server Board S1200BTS
• Support for Intel
Intel® Server Board S1200BTL
• Support for Intel
®
C202 Platform Controller Hub (PCH)
®
C204 Platform Controller Hub (PCH)
• ServerEngines* LLC Pilot III BMC controller (Integrated BMC)
PeripheralsSlimline bay for slimline SATA optical drive.
One PCI Express* x8 add-in card slot (Gen 2).
I/O ControlExternal connections:
• DB-15 video connectors
• DB-9 serial Port A connector
• Four USB 2.0 connectors
• Two USB 2.0 connectors (front)
Expansion Capabilities
(optional accessory
required)
FansSupports three system fans.
One low-profile riser slot supporting one low-profile half-length PCI
Express* 2.0 x8 add-in card.
2Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide
Table 1. Intel® Server System R1304BTSSFAN/R1304BTLSFAN/
R1304BTLSHBN Feature Summary
FeatureDescription
VideoIntel® Server Board S1200BTS
• Silicon Motion SM712GX04LF02-BA
Intel® Server Board S1200BTL
• Onboard ServerEngines* LLC Pilot III BMC Controller
LAN• One Gigabit Ethernet device 82574L connect to PCI-E x1
interfaces on the PCH
• One Gigabit Ethernet PHY 82579 connected to PCH through
PCI-E x1 interface
Hard DrivesIntel® Server System R1304BTSSFAN/R1304BTLSFAN:
• Four Fixed SATA drives
®
Server System R1304BTLSHBN:
Intel
• Four Hot-Swappable SATA/SAS drives (SAS drives are
supported when a SAS add-on card is installed)
PeripheralsSlimline bay for SATA optical drive (optional).
Front panelStandard front panel
Power SupplyIntel® Server System R1304BTSSFAN/R1304BTLSFAN:
• Single 250-W power supply
Intel® Server System R1304BTLSHBN:
• Single 350-W power supply
System ManagementIntel® Server System R1304BTLSFAN/R1304BTLSHBN:
Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide3
ABCDEFG
J
IH
AF003708
Chassis Component Identification
This section helps you identify the components of your server system. If you are near the
system, you can also use the Quick Reference Label on the inside of the chassis cover to
assist in identifying components.
System Front Panel
The front of the server system includes the following buttons and LEDs.
Note: The LAN3/4 LEDs are not used on the Intel® Server Systems R1304BTSSFAN/
R1304BTLSFAN or R1304BTLSHBN. Unstuffable ID Button with ID LED and Status/
Fault LED is not used on Intel
®
Server System R1304BTSSFAN.
A.Unstuffable ID Button with ID LEDF.Status/Fault LED
B.NMI ButtonG. Power Button with power LED
C.LAN1 LEDH.LAN2 LED
D.LAN3 LEDI.LAN4 LED
E.Reset ButtonJ.HDD LED
4Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide
Power/SleepGreenOnPower on or S0 sleep.
LEDColorConditionWhat It Means
Figure 3. Front Controls and LEDs
Table 2. Control Panel LED Functions
GreenBlinkS1 sleep or S3 standby only for workstation
baseboards.
OffOff (also sleep S4/S5 modes).
Table 2. Control Panel LED Functions
LEDColorConditionWhat It Means
StatusGreenOnSystem ready/No alarm.
GreenBlinkSystem ready, but degraded: redundancy lost
AmberOnCritical alarm: Voltage, thermal, or power fault;
Chassis IdentificationBlueOnFront panel chassis ID button pressed.
®
GreenOnLAN link/no access.
GreenBlinkLAN access.
OffIdle.
such as PS or fan failure; non-critical temp/
voltage threshold; battery failure; or predictive PS
failure.
CPU missing; insufficient power unit redundancy
resource offset asserted.
threshold; VDR hot asserted; min number fans
not present or failed.
AC power on: System powered off and in
standby, no prior degraded\non-critical\critical
state.
BlueBlinkUnit selected for identification via software.
OffNo identification.
Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide5
System Rear
A.AC Power ConnectorE.NIC 2 Connector (10/100/1000 MB)
B
C.Video ConnectorG. USB Ports
.Serial Port AF.PCI Express* Slot
D.NIC 1 Connector (10/100/1000 MB)H.USB Ports
Figure 4. Back Panel Connectors
The NIC LEDs at the right and left of each NIC provide the
following information.
Table 3. NIC LED Descriptions
LEDLED StateLED StateNIC State
LeftGreenOffLAN link is not established.
OnLAN link is established.
BlinkingLAN activity is occurring.
RightN/AOff10 Mbit/sec data rate is
GreenOn100 Mbit/sec data is
Ye l l o wOn1000 Mbit/sec data rate is
selected
selected
selected
6Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide
Peripheral Devices (R1304BTSSFAN/R1304BTLSFAN)
The server system provides locations and hardware for installing hard drives, slimline
CD-ROM drive, or DVD-ROM drive. You must purchase the drives separately. Available
options include:
•Slimline Optical Drive Bay
•Hard Disk Drive Bay HDD0/HDD1/HDD2/HDD3
Peripheral Devices (R1304BTLSHBN)
The server system provides locations and hardware for installing hard drives, slimline
CD-ROM drive, or DVD-ROM drive. You must purchase the drives separately. Available
options include:
•Slimline Optical Drive Bay
•Four Hard Disk Drive Bays
Hard Disk Drives
The Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN provides
six SATA ports.
For instructions on installing hard drives, see “Installing and Removing a Hard Drive
(R1304BTSSFAN/R1304BTLSFAN)” on page 41 on Page 41.
Note: Each drive can consume up to 17 W of power. Drives must be specified to run at a
maximum ambient temperature of 45
Note: The Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN does not
support all Serial ATA (SATA) hard drives. See
Page x for an Internet link to a list of supported hardware.
Slimline Optical Drive Carrier
One slimline drive carrier is included with your server system; you must purchase the
optical drive separately. To use the slimline DVD drive provided by Intel, use order code
AXXSATADVDROM. To use the slimline DVD CDRW drive provided by Intel, use
order code AXXSATADVDRWROM.
Note: The Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN does not
support all slimline optical drives. See
Internet link to a list of supported hardware. Intel provides accessory kits for these drives.
°C.
“Server System References” on page xi on
“Server System References” on page xi for an
For installation instructions for an optical drive, see “Removing a Slimline Optical Drive”
on page 50.
Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide7