Instant Pot Duo Mini, Duo 80 V2, Duo Series, Duo 60 V3 Safety, Maintenance & Warranty

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TM
DUO
Multi-Use Pr essur e Coo k er
Safety, Maintenance & Warranty
Important Safeguards Care & Cleaning Troubleshooting Warranty Contact Information
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IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be followed:
1. READ ALL INSTRUCTIONS.
2. Do not touch hot surfaces. Only use side handles for carrying or moving.
3.
CAUTI ON
Do not place the appliance on or in close proximity to a hot gas or electric burner, or a heated oven; heat from an external source will damage the appliance.
4.
CAUTI ON
Do not use near water or ame. Please keep out of direct sunlight.
5.
CAUTI ON
Extreme caution must be used when moving the appliance containing hot liquids. Do not move the appliance when it is under pressure.
6. Do not use appliance for anything other than intended use.
7. For household use only. Do not use outdoors. Not for commercial use.
8. This appliance cooks under pressure. Improper use may result in scalding injury. Make certain the appliance is properly closed before operating. Refer to the “Getting Started Guide”.
9. Do not ll the appliance over 2/3 full. When cooking foods that expand
during cooking such as rice or dried vegetables, do not ll the appliance over 1/2 full. Overlling may cause a risk of clogging the steam release
pipe and developing excess pressure. Refer to the “Getting Started Guide”.
10. Before each use, check the steam release valve/handle, steam release
pipe, anti-block shield and oat valve for clogging. Refer to the “Getting
Started Guide”.
11. Do not open the appliance until the appliance has depressurized and all
internal pressure has been released. If the oat valve is still up and/or the lid is difcult to open, this indicates that the appliance is still pressurized
– do not force it open. Any pressure in the appliance can be hazardous. Refer to “Venting Methods” in the “Getting Started Guide” for information on releasing pressure.
12. Do not use this appliance for deep frying or pressure frying with oil.
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WARNING
Read this manual carefully and completely, and retain for future reference. Failure to adhere to safety instructions may result in serious injury.
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IMPORTANT SAFEGUARDSIMPORTANT SAFEGUARDS
13. Do not lean over or place your hands or face over the steam release valve/
handle or oat valve when the appliance is in operation or has residual
pressure. Do not touch the metal portion of the lid when the appliance is in operation; this could result in injury.
14. Do not cover or obstruct the steam release valve/handle and oat valve
with cloth or other objects. Obstructing the steam release valve/handle and oat valve can create a safety issue and may cause injury.
15. Turn the appliance off if steam escapes from the steam release valve/
handle or oat valve in a steady stream for longer than 3 minutes.
There may be residual pressure in the appliance. Allow the appliance to depressurize naturally or release all excess pressure before opening. Refer to “Troubleshooting” section in the User Manual available online.
16. Turn the appliance off if steam escapes from the sides of the lid and ensure sealing ring is properly installed. Refer to the “Getting Started Guide”.
17.
18. A short power supply cord (35 in / 0.9 m) is provided to reduce the
19. Always attach plug to appliance rst, then plug cord into power source.
20. Unplug from outlet when not in use and before cleaning. Allow to cool
21. Do not operate any appliance with a damaged cord or plug. Do not
22.
CAUTION
power cord, plugs, or appliance in water or other liquid.
hazards resulting from it being grabbed by children, becoming entangled in, or tripping over a longer cord.
T o disconnect, select Cancel, then remove plug from power source.
before adding or removing parts, and prior to cleaning or storage.
operate if the appliance malfunctions or has sustained damage of any kind, including damage to the rim or bottom of the inner pot. Contact the Customer Care Team.
CAUTION
or touch hot surfaces.
WARNING
T o protect against electrical shock, do not immerse the
Do not let power cord hang over edge of table or counter
Read this manual carefully and completely, and retain for future reference. Failure to adhere to safety instructions may result in serious injury.
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IMPORTANT SAFEGUARDS
23. Intended for countertop use only. Keep the appliance on a stable, heat­resistant platform. Do not place on anything that may block the vents on the bottom of the appliance. Do not place on hot stove.
24.
25. When cooking meat with skin (e.g. sausage with casing), the skin can swell
26. When pressure cooking food with a doughy or thick texture, or a high
27.
28. Do not attempt to repair, replace, or modify components of the
29. Do not tamper with any of the safety mechanisms.
30. Do not use appliance in electrical systems other than 120V/60Hz for North
WARN ING
cord away from children. Never drape cord over edge of counter, never use outlet below counter, and never use with an extension cord.
when heated. Do not pierce the skin as long as it is swollen; this could result in scalding injury.
fat/oil content, contents may splatter when opening the lid. Please follow
recipe instructions for pressure release method. Once steam is fully released, gently shake the appliance with extreme caution and then, if necessary, release the steam again before attempting to open the lid. Refer to the “Venting Methods” in the “Getting Started Guide”.
CAUTI ON
outer surface of the inner pot and heating element to ensure they are dry and free of food debris. Refer to “Care & Cleaning” .
appliance, as this may cause electric shock, re or injury, and will void the
warranty.
America. Do not use with power converters or adapters.
Spilled food can cause serious burns. Keep appliance and
Before inserting the inner pot into the appliance, wipe the
31. This appliance is NOT to be used by children or by persons with reduced physical, sensory, or mental capabilities. Close supervision is necessary when the appliance is used near children and these individuals. Children should not play with this appliance.
32. To reduce the risk of pressure leakage, cook only in an authorized Instant Pot® inner pot.
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WARNING
Read this manual carefully and completely, and retain for future reference. Failure to adhere to safety instructions may result in serious injury.
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IMPORTANT SAFEGUARDSIMPORTANT SAFEGUARDS
33. To prevent personal injury and damage to the appliance, only replace the sealing ring with an authorized Instant Pot® sealing ring. Refer to the “Getting Started Guide”.
34. The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
SAVE THESE INSTRUCTIONS.
WARN ING
To avoid injury, read and understand instruction manual before using this machine.
WARN ING
Electrical shock hazard. Use grounded outlet only. DO NOT remove ground. DO NOT use an adapter. DO NOT use an extension cord. Failure to follow instructions can cause electrical shock and/or death.
NOTI CE
THE FAILURE TO FOLLOW ANY OF THE IMPORTANT SAFEGUARDS AND THE IMPORTANT INSTRUCTIONS FOR SAFE USE IS A MISUSE OF YOUR APPLIANCE THAT CAN VOID YOUR WARRANTY AND CREATE THE RISK OF SERIOUS INJURY.
Special Cord Set Instructions
As per UL safety requirements, a short power supply cord (0.6 m to 0.9 m) is provided to
reduce the hazards resulting from grabbing, entanglement and tripping. This appliance has a 3-prong grounding plug. To reduce the risk of electric shock, plug the
power cord into a grounded (earthed) electrical outlet that is easily accessible.
Product Specifications
Duo Mini
Duo 60 V3
Duo 80 V2
The models listed here are representative of all models in the Duo series. For a complete list of colors and patterns, visit instantpot.com
WARNING
3 Quart
2.8 Litres
6 Quart
5.7 Litres
8 Quart
7.6 Litres
700 watts 120V / 60 Hz
1000 watts 120V / 60 Hz
1200 watts 120V / 60 Hz
Read this manual carefully and completely, and retain for future reference. Failure to adhere to safety instructions may result in serious injury.
3.9 kg
8.6 lb
5.35 kg
11.80 lb
7.16 kg
15.79 lb
in: 11.4L × 10W × 11.2H
cm: 29L × 25.5W × 28.5H
in: 13.4L × 12.2W × 12.5H
cm: 34L × 31W × 31.7H
in: 14.8L × 13.3W × 14.2H
cm: 37.6L × 33.8W × 36.1H
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Care & Cleaning
Unplug your Instant Pot and let it cool before cleaning. Let all surfaces dry thoroughly before use.
Part Instruction
Accessories
• Steam Rack
• Condensation Collector
Lid & Parts
• Steam Release Handle
• Anti-Block Shield
• Sealing Ring
• Float Valve
• Float Valve Silicone Cap
Inner Pot
Power Cord
Cooker Base
• Wash after each use
• Never use harsh chemical detergents, powders or scouring pads on accessories
• For dishwasher, place on top rack
• Empty and rinse condensation collector after each use
• Wash after each use with hot water and mild dish soap and allow to air dry, or place in top rack of dishwasher
• Remove all parts from lid before dishwashing
• With steam release valve and anti-block shield removed, clean interior of steam release pipe to prevent clogging
• To drain water from the lid af ter dishwashing, grasp the lid handle and hold the lid vertically over a sink, then turn it 360°— such as turning a steering wheel
• After cleaning, store the lid upside down on the cooker base.
• Store sealing rings in a well-ventilated area to decrease
residual odor of avorful meals. To eliminate odors, add 1 cup (8 oz / 250 mL) water and 1 cup (8 oz / 250 mL) white vinegar to inner pot, and run Pressure Cook
for 5-10 minutes, then QR pressure.
• More acute hard water staining may require a vinegar dampened sponge and some scrubbing to remove. If there is tough or burned food residue at the bottom, soak in hot water for a few hours for easy cleaning
• Wash after each use
• Ensure all exterior surfaces are dry before placing in cooker base
• Use a barely-damp cloth to wipe any particles off power cord
• Wipe the inside of the outer pot as well as the condensation rim with a barely-damp cloth, and allow to air dry
• Clean cooker base and control panel with a soft, barely-damp cloth or sponge
Cleaning
Method
Dishwasher Safe
& Hand Washable
Damp Cloth Only
Ensure heating element remains dry at all times.
5
WARN ING
Do not immerse cooker base in water or attempt to cycle through dishwasher.
Do not submerge power cord at any time.
Do not wet prongs of power cord.
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Troubleshooting
Register your product today at www.instantpot.com/support/register
Problem Possible Reason Solution
Reposition sealing ring, ensure it is snug behind sealing ring rack.
Gently press the oat valve downward with a
long utensil. Turn steam release handle to “Venting”
position, then lower lid onto cooker base slowly, allowing heat to dissipa te.
Release pressure according to r ecipe; only
open lid after oat valve has dropped down.
WARN ING
under pressure; to avoid scalding injury, do not attempt to force lid open.
Ensure steam is completely released by quick
releasing pressure, then press oat valve
gently with a long utensil. Open lid cautiously and thoroughly clean
oat valve, surrounding area, and lid before
next use. T o r elease the vacuum, turn steam r elease
handle to “Venting” position.
Difculty closing
lid
Difculty opening
lid
Inner pot is stuck to lid when cooker is opened
Sealing ring not properly installed
Float valve in the popped-up position
Contents in cooker are still hot
Pressure inside the cook er
Float valve stuck at the popped-up position due to food debris or residue
Cooling of inner pot may create suction, causing inner pot to adhere to the lid
Contents may be
Steam leaks from side of lid
No sealing ring in lid Install sealing ring.
Sealing ring damaged or not properly installed
Food debris attached to sealing ring Remove sealing ring and clean thoroughly.
Lid not closed properly Open, then close lid.
Sealing ring rack is warped or off-centre
Inner pot rim may be misshapen
Replace sealing ring.
Remove sealing ring from lid, check sealing ring rack for bends or warps. Contact Customer Care.
Check for deformation and contact Customer Care.
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Troubleshooting
Problem Possible Reason Solution
Remove oat valve from lid and clean
thoroughly; perform “Initial Test Run” to
check for function and record ndings.
Contact Customer Care. Check for scorching on bottom of inner pot;
remove if necessary. Add thin, water-based liquid to inner pot
based on size: 3 Qt - 1 cup | 6 Qt - 1 1/2 cups
8 Qt - 2 cups
Install or replace oat valve.
Tap oat valve with a long utensil. If the oat
valve does not drop, turn the cooker of f. Contact Customer Care.
Perform “Initial Test Run” to check for function
and record ndings. Contact Customer Care
Perform “Initial Test Run” to check for function
and record ndings. Contact Customer Care.
Turn steam release handle to “Sealing” position.
Add thin, water-based liquid to inner pot based on size:
3 Qt - 1 cup | 6 Qt - 1 1/2 cups 8 Qt - 2 cups
Turn steam release handle to “Sealing” position.
Inspect power cord for damage. If damage is noticed, contact Customer Care.
Check outlet to ensure it is powered.
Float valve does not rise
Minor steam leaking/hissing from steam release valve
during cook cycle
Steam gushes from steam release valve when steam release handle is in “Sealing” position
Display remains
blank after connecting the power cord
Food debris on oat valve or oat valve
silicone cap
T oo little liquid in the inner pot
Float valve silicone cap damaged or missing
Float valve obstructed by lid-locking mechanism
No heat in the inner pot
Inner pot base may be damaged
Steam release handle not in “Sealing” position
Cooker is regulating excess pressur e This is normal; no action required.
Not enough liquid in the inner pot
Pressure sensor contr ol failur e Contact Customer Care.
Steam release handle not seated properly
Bad power connection or no power
Cooker’s electrical fuse has blown Contact Customer Care.
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Troubleshooting
Problem Possible Reason Solution
C1 C2
Error code appears on
display and
cooker beeps
continuously
Occasional clicking or light cracking sound
C6
C6H
C6L
C5
C7
or
NoPr
Lid
OvHt /
Burn /
Food burn
PrSE
The sound of power switching and expanding pressure board when changing temperatures
Bottom of the inner pot is wet
Faulty sensor Contact Customer Care.
T empera ture is too high because inner pot is not placed in the cooker base
T empera ture is too high because there is no water in inner pot
Heat element has failed Contact Customer Car e
Not enough liquid
Steam release handle is in the “Venting” position
Lid is not in the correct position for the selected program
High temperature
detected at bottom of inner pot; cooker automatically reduces temperature to avoid overheating
Pressure has accumulated during a non-pressure cooking program
Press Cancel and wait for heating element to cool; ensure there are no foreign objects in cooker base; insert or reposition inner pot in cooker base and re-enter commands.
Check for scorching on bottom of inner pot; remove if necessary.
Add thin, water-based liquid to inner pot based on size:
3 Qt - 1 cup | 6 Qt - 1 1/2 cups
8 Qt - 2 cups
Add thin, water-based liquid to inner pot based on size:
3 Qt - 1 cup | 6 Qt - 1 1/2 cups 8 Qt - 2 cups
Turn steam release handle to “Sealing” position.
Open and close the lid. Do not use a lid when using Sauté.
Starch deposits at the bottom of the inner pot may have blocked heat dissipation.
Turn the cooker off, rele ase pressur e according to the recipe, and inspect the bottom of the inner pot.
Turn steam release handle to “Venting” position..
This is normal; no action needed.
Wipe exterior surfaces of inner pot. Ensure heating element is dry before inserting inner pot into cooker base.
Any other servicing should be performed by an authorized service representative.
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Warranty
Disclaimer of Implied Warranties
EXCEPT AS EXPRESSLY PROVIDED HEREIN AND TO THE EXTENT PERMITTED BY LAW, INSTANT BRANDS MAKES NO WARRANTIES, CONDITIONS OR REPRESENTATIONS, EXPRESS OR IMPLIED, BY STATUTE, USAGE, CUSTOM OF TRADE OR OTHERWISE WITH RESPECT TO THE APPLIANCES OR PARTS COVERED BY THIS WARRANTY, INCLUDING BUT NOT LIMITE D T O, WARRANTIES, CON DITIONS, OR RE P RESE NTATIONS OF WORKMANSHIP, MERCHANTABILITY, MERCHANT ABLE Q U ALITY , FITNESS FOR A PARTICULAR PURPOSE OR DURABILITY.
Some states or provinces do not allow for the exclusion of implied warranties of merchantability or tness, so
this limitation may not apply to you. In these states and provinces, you have only the implied warranties that are expressly required to be provided in accordance with applicable law.
Limitation of Remedies; Exclusion of Incidental and Consequential Damage
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE APPLIANCE REPAIR OR REPLACEMENT AS PR OVIDE D HE REIN. IN STANT BRANDS SHALL NO T BE LIABLE FOR IND IRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE APPLIANCE OR DAMAGES WITH RESPECT TO ANY ECONOMIC LOSS, PERSONAL INJURY, LOSS OF PROPERTY, LOSS OF REVENUES OR PROFITS, LOSS OF ENJOYMENT OR USE, COSTS OF REMOVAL, INSTALLATION OR OTHER INDIRECT, INCIDE NTAL OR CONSEQUENTIAL DAMA GES OF ANY NA TURE OR KIND.
Warranty Registration
Please visit www.instantpot.com/support/register to register your new Instant Brands™ appliance and validate your warranty within thirty (30) days of purchase. You will be asked to provide the store name, date of purchase, model number (found on the back of your appliance) and serial number (found on the bottom of your appliance) along with your name and email address. The registration will enable us to keep you up to date
with product developments, recipes and contact you in the unlikely event of a product safety notication. By
registering, you acknowledge that you have read and understand the instructions for use, and warnings set forth in the accompanying instructions.
Warranty Service
To obtain service under this warranty, please contact our Customer Service Department by phone at 1-800-828-7280 or by email to [email protected]. You can also create a support ticket online at www.instantpot.com/support. If we are unable to resolve the problem, you may be asked to send your appliance to the Service
Department for quality inspection. Instant Brands is not responsible for shipping costs
related to warranty service, save and except for shipping costs associated with the return of your appliance from Canada or within the 48 contiguous states and the District of Columbia of the United States of America, as provided herein. When returning your appliance, please include your name , m aili ng addr ess, email add ress, phone nu mber, and proof of the original purchase date as well as a description of the problem you are encountering with the appliance.
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Warranty
Limited Warranty
This Limited Warranty is effective for one year from the date of original consumer purchase. Proof of original purchase date and, if requested by an authorized representative of Instant Brands Inc. (“Instant Brands”), return of your appliance, is required to obtain service under this Limited Warranty. Provided that this appliance is operated and maintained in accordance with written instructions attached to or furnished with the appliance, Instant Brands will, in its sole and exclusive discretion, either: (i) repair defects in materials or workmanship; or (ii) replace the appliance. In the event that your appliance is replaced, the Limited Warranty on the replacement appliance will expire 12 months from the date of original consumer purchase.
This Limited Warranty extends only to the original purchaser and use of the appliance in the United States of America and Canada. This warranty does not cover units that are used outside of the United States of America and Canada.
Any modication or attempted modication to your appliance may inter fere with the safe operation of the
appliance and will void this Limited Warranty. This Limited Warranty does not apply in respect of any appliance
or any part thereof that has been altered or modied unless such alterations or modications were expressly
authorized by an Instant Brands representative.
Limitation and Exclusions
The liability of Instant Brands, if any, for any allegedly defective appliance or part shall in no circumstances exceed the purchase price of a comparable replaceme nt a ppliance .
This Limited Warranty does not cover:
1. Damage resulting from accident, alteration, misuse, abuse, neglect, unreasonable use, use contrary to the operating instructions, normal wear and tear, commercial use, improper assembly, disassembly, failure to
provide reasonable and necessary maintenance, re, ood, acts of God or repair by anyone unless directed
by an Instant Brands Representative;
2. Repairs where your appliance is used for other than normal, personal use or when it is used in a manner that is contrary to published user or operator instructions; or
3. Use of unauthorized parts and accessories, or repairs to parts and systems resulting from unauthorized repair s or modications made to this appliance.
The cost of repair or replacement under these excluded circumstances shall be borne by you.
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Instant Brands Inc.
11 - 300 Earl Grey Dr., Suite 383
Ottawa, Ontario
K2T 1C1
Canada
Register your product today at:
instantpot.com/support/register
Contact Customer Care:
1-800-828-7280
instantpot.com/#Chat
instantpot.com
store.instantpot.com
Copyright © 2019 Instant Brands™ Inc
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