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QUICK SETUP GUIDE
WiFi Connected
17 / 21 Cu.Ft.
Upright Freezer
NS-UZ17XWH7 / NSUZ21XWH7
PACKAGE CONTENTS
• 17 or 21 cubic foot upright freezer with WiFi connection
• Door handle, screws, and hex wrench
• Quick Setup Guide
FIND YOUR USER GUIDE ONLINE!
Go to www.insigniaproducts.com, enter your model in the search box,
then press ENTER. Next to Features, click Support & Downloads, then
next to User Guide, click the language you want.
SETTING UP YOUR FREEZER
Before using your freezer
• Remove the exterior and interior packing.
• Let the freezer stand upright for approximately two hours
before connecting it to power.
• Wipe the inside.
• When moving your freezer, do not tilt it beyond 45° from
upright.
Finding a suitable location
• This freezer is designed to be free standing only, and should
not be recessed or built-in.
• Place your freezer on a oor that is strong enough to support
the freezer when it is fully loaded.
• If your freezer is located too far from your WiFi router, the
signal may be too weak for a good connection. If that’s the
case, a WiFi range extender should improve connectivity.
• Allow 7.9 inches (20 cm) of space between the sides of the
freezer and the walls, 3.9 inches (10 cm) between the back of
• If you locate the freezer next to a xed wall, allow sucient
• Locate the freezer away from direct sunlight and sources of
• Avoid locating the freezer in moist areas.
Leveling your freezer
• If the feet are not adjusted during installation, the doors
• To level your freezer, rotate the leveling feet clockwise (to
the freezer and the wall, and 11.8 inches (30 cm) between
the top of the freezer and the ceiling.
space on the hinge side for the door to swing open.
heat, such as a stove, heater, or radiator. Direct sunlight may
aect the acrylic coating and heat sources may increase
electrical consumption. Extremely cold temperatures may
also prevent the freezer from performing properly.
may not close or seal properly, causing cooling, frost, or
moisture problems.
raise) the freezer or counter-clockwise (to lower). The front
of the freezer may be slightly higher than the back.
Installing the door handle
1 Unplug the freezer.
2 Screw the extended-head screws into the door holes with
a Phillips screwdriver. Do not overtighten. The screw heads
should extend above the surface of the door.
3 Loosen the hex screws on the top and bottom of the
handle with the hex wrench (provided) so that you can t
the handle over the extended head screws in the door.
Hex screws are here.
Extra hex screws are provided.
4 Place the door handle over the heads of the screws, then
tighten the hex screws.
USING YOUR FREEZER
1 Plug in your freezer. Wait for 30 minutes, then open the
freezer door to determine if the freezer is working properly.
2 Press and hold the Lock button for three seconds, then + or
– to set the temperature inside the freezer. A beep sounds
when the maximum or minimum temperatures are reached.
Using the Lock button
• To prevent accidental activation, the control panel
automatically locks after 30 seconds of inactivity. To use the
control panel, press and hold the Lock button for three
seconds.
Switching between Freezer and Refrigerator modes
This freezer has an advanced design feature that lets you
change it from a freezer to a refrigerator. You can only use the
control panel to switch modes. You cannot use the Insignia
Connect App to switch modes.
1 Press and hold the Lock button for three seconds.
2 Press and hold the Freezer/Fridge button for three seconds.
The panel beeps and the indicator changes to the new
mode.
Quick Freezing foods
• The quick freeze mode lowers the temperature below the
normal operating temperature to quickly freeze foods. You
can only use the control panel to quick freeze foods. You
cannot use the Insignia Connect App.
1 Press and hold Lock for three seconds.
2 Press the Quick Freeze button to enter quick freeze
mode. The blue snowake turns on.
• The quick freeze mode turns o after three hours if the
temperature falls below -13° F (-25° C). If the temperature
does not fall below -13° F (-25° C), the quick freeze mode
turns o after 24 hours. You can press the button a second
time to exit quick freeze mode.
Switching between Fahrenheit and Celsius
Using the control panel on the freezer
1 Press and hold Lock for three seconds to unlock the control
panel.
2 Press and hold + and – for three seconds to switch settings.
Using the App
• Tap Edit, then tap the slider next to Temperature Unit.
INTRODUCING THE INSIGNIA CONNECT APP
Download the Insignia Connect app to use additional features such as
open-door and temperature alerts.
App download is optional – your freezer works normally without it!
CONNECTING YOUR FREEZER TO WIFI OPTIONAL
1 Make sure that your mobile device is connected to your preferred WiFi network.
2 Download and open the free Insignia Connect Device app from the App Store or Google Play.
(Apple: iOS 9 or later, Android: 6.0.1 Marshmallow or later)
3 Log in or sign up for a Best Buy or Insignia Connect Device account.
4 On your freezer, press and hold Lock to unlock the control panel.
5 Press and hold – and Lock at the same time until you hear a beep and see “0” on the control panel.
6 Press + once. “AP” is displayed.
7 In the app, tap Set Up Device, then follow the on-screen directions to complete setup.
Note: The control panel will display the temperature after ten seconds, but WiFi pairing mode will remain active.
• You may need to repeat steps 4-6 to put the freezer back into AP
mode if the app cannot nd your freezer.
• Your freezer uses the 2.4GHz WiFi spectrum. If your router provides
both 2.4GHz and 5GHz, select the 2.4GHz band.
Before using your new product, please read these instructions to prevent any damage.
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USING THE INSIGNIA CONNECT APP
When you open the app on your smartphone, the following screen is displayed.
Home Page view
Tap to select a location,
if you have multiple locations.
Tap to see the Insignia connect devices
at the selected location.
Tap a device to view more information
and change settings.
See the Device view below.
Tap to add an Insignia connect device
to the network.
Home page
Support page
Device view
Model number.
Tap to view the serial number,
rmware version, and last status.
Current setting temperature.
Shows if the temperature is
rising or falling.
Door Open Alert notication
High Temp Alert notication
Tap to change the location name,
network settings, Time Zone, and
preferred temperature units.
Tap to see schedules for devices that
support the scheduling function, like
the Smart Plug.
Alert notication.
Tap for more information.
WiFi fault notication.
Tap for more information.
Quick Freeze notication. Use the
control panel on the freezer to
turn on Quick Freeze.
Tap to logout.
Insignia Connect experience
Tap to change the device name.
WiFi signal strength
Tap to adjust the temperature.
You can also swipe the numbers to
change the temperature.
Quick Freeze notication.
Use the control panel on the freezer
to turn on Quick Freeze.
Current mode.
Use the control panel on the
freezer to switch modes.
Tap to delete this device from
the network.
FEATURES
Interior
Wire shelf
Air ow outlet
Air ow inlet
Wire drawer
Touch pad controls
High temperature indicator/alert
Leveling feet (2 - bottom front)
Wheels (2 - bottom back)
Lower temperature button
Temperature indicator
Door tray
Image is for reference only. Your freezer may dier slightly.
WiFi indicator
Door open indicator/alarm
Raise temperature button
Quick freeze button
Control Panel Lock/Unlock button
Freezer/Fridge mode button
TROUBLESHOOTING
For troubleshooting information see your online User Guide.
SPECIFICATIONS
For specications see your online User Guide.
SAFETY INFORMATION
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this appliance near water.
6 Clean only with damp cloth.
7 Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions.
8 Do not install near any heat sources such as radiators, heat
registers, stoves, or other apparatus that produce heat.
9 Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades with
one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the
third prong are provided for your safety. If the provided
plug does not t into your outlet, consult an electrician for
replacement of the obsolete outlet.
10 Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the
point where they exit from the appliance.
11 Do not attempt to modify or extend the power cord of this
appliance.
12 Unplug this appliance during lightning storms or when it
will not be used for long periods of time.
13 Make sure that the available AC power matches the voltage
requirements of this appliance.
14 Do not handle the plug with wet hands. This could result in
an electric shock.
15 Unplug the power cord by holding the plug, never by
pulling the cord.
16 Do not turn the appliance on or o by plugging or
unplugging the power cord.
17 Refer all servicing to qualied service personnel. Servicing
is required when the appliance has been damaged in any
way, such as the power-supply cord or plug is damaged,
liquid has been spilled or objects have fallen into the
appliance, the appliance has been exposed to rain or
moisture, does not operate normally, or has been dropped.
18 To reduce the risk of re or electric shock, do not expose
this appliance to rain, moisture, dripping, or splashing, and
no objects lled with liquids should be placed on top of it.
19 Do not use extension cords or ungrounded (two prong)
adapters.
20 This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their
safety.
21 Children should be supervised to ensure that they do not
play with the appliance.
22 If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualied person
in order to avoid a hazard.
23 Risk of child entrapment. Before you throw away your old
freezer:
1) Take o the doors
2) Leave the shelves in place so that children may not
easily climb inside
Grounding requirement
This freezer must be grounded. This freezer is equipped with
a cord having a grounding wire with a grounding plug. The
plug must be inserted into an outlet that is properly installed
and grounded. Improper use of the grounding plug can
result in a risk of electric shock.
Consult a qualied electrician or service person if the
grounding instructions are not completely understood, or if
doubt exists as to whether the freezer is properly grounded.
LEGAL NOTICES
lf at any time in the future you should need to dispose of this
product, note that waste electrical products should not be
disposed of with household waste. Recycle where facilities
exist. Check with your Local Authority or retailer for recycling
advice. (Waste Electrical and Electronic Equipment Directive)
Owing to continuous improvement, no prior notice will be
given regarding changes on features and specications.
ONEYEAR LIMITED WARRANTY
Visit www.insigniaproducts.com for details.
CONTACT INSIGNIA:
For customer service, call 1-877-467-4289 (U.S. and Canada)
or 01-800-926-3000 (Mexico)
www.insigniaproducts.com
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©2016 Best Buy. All rights reserved.
Made in China
V2 ENGLISH 16-0797