This User Guide contains important information on the installation, use, and care of
your appliance. Please read this guide carefully before installation and operation
of this machine to prevent injury and property damage.
The Warnings and Important Safety Instructions in this guide do not cover all
possible conditions and situations that may occur. It is your responsibility to use
common sense, caution, and care when installing, maintaining, and operating
your washer.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING:
cause serious personal injury or death.
To reduce the risk of fire, explosion, electric shock, or personal injury
when using your washing machine, follow these basic safety
precautions.
This indicates that hazards or unsafe practices may
CAUTION: This indicates that hazards or unsafe practices may
cause minor personal injury or property damage.
This symbol indicates that there are important operating and
maintenance instructions in the literature accompanying your
washing machine.
State of California Proposition 65
Warnings
Cancer and Reproductive Harm–www.P65Warnings.ca.gov.
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SAFETY & PRECAUTIONS
WARNING
WARNING
WARNING:
Do not store or use gasoline or other flammable vapors and liquids in
the vicinity of this or any other appliance.
Basic precautions
WAR NIN G: To reduce the risk of fire, electric shock, or injury to persons when
using your appliance, follow basic precautions, including the following:
1 Read all instructions before using the appliance.
2 Do not wash articles that have been previously cleaned in, washed in, soaked
in, or spotted with gasoline, dry-cleaning solvents, or other flammable or
explosive substances, as they give off vapors that could ignite or explode.
3 Do not add gasoline, dry-cleaning solvents, or other flammable or explosive
substances to the wash water. These substances give off vapors that could
ignite or explode.
4 Always unplug the washing machine from the power supply before
attempting any service. Disconnect the power cord by grasping the plug, not
the cord.
5 To reduce the risk of fire, clothes, cleaning rags, mop heads and the like which
have traces of any flammable substance, such as vegetable oil, cooking oil,
petroleum based oils or distillates, waxes, fats, etc. must not be placed in the
washing machine.These items may contain flammable substances which,
even after washing, may smoke or catch fire.
6 Never place items in the washer that have been dampened with gasoline or
any combustible or explosive substance. Do not wash or dry anything that has
been soaked in or spotted with any type of oil (including cooking oils). Doing
so can result in fire, explosion, or death.
7 Do not allow children to play on or in the appliance. Close supervision of
children is necessary when the appliance is used near children.
8 Glass door or protector may be very hot during the operation. Keep kids and
pets far away from the machine during the operation.
9 This machine is not intended for use by persons (including kids) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
machine by a person responsible for their safety.
10 Do not machine wash fiberglass materials (such as curtains and window
coverings that use fiberglass materials.) Small particles may remain in the
washing machine and stick to fabrics in subsequent wash loads causing skin
irritation.
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SAFETY & PRECAUTIONS
11 Before the appliance is removed from service or discarded, remove the door
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and cut off the power cord.
12 Do not reach into the appliance if the tub or agitator is moving.
13 Do not install or store this appliance where it will be exposed to the weather.
14 Do not tamper with controls.
15 Do not repair or replace any part of the appliance or attempt any servicing
unless specifically recommended in the user-maintenance instructions or in
published user-repair instructions that you understand and have the skills to
carry out.
16 Make sure that all pockets are emptied. Sharp and rigid items such as coin,
brooch, nail, screw or stone etc. may cause serious damages to this machine.
17 Pull out its plug and cut off the water supply after the operation.
18 Make sure that the water inside the drum has been drained before opening its
door. Please do not open the door if there is any water visible,
19 Do not try to repair the machine by yourself. The machine may be damaged or
more troublesome repair work may be needed and even dangerous operation
may take place if it is repaired by any inexperienced or unqualified staff.
20 If the plug (power cord) is damaged, it shall be replaced by the manufacturer
or a service agent to avoid any danger.
21 Take care that power voltage and frequency shall be identical to those of
washing machine.
22 Do not use any socket with rated current less than that of the washing
machine. Never pull out a power plug with a wet hand.
23 To ensure your safety, the power cord plug must be inserted into an grounded
three-pole socket. Check carefully and make sure that your socket is properly
and reliably grounded.
24 This washing machine should only be repaired and serviced by qualified
technicians.
25 If connected to a circuit protected by fuses, use time-delay fuses with this
appliance.
Grounding
• This appliance must be grounded. In the event of a malfunction or
breakdown, grounding will reduce the risk of electric shock by providing a
path of least resistance for the electric current. This appliance is equipped with
a cord that has an equipment grounding conductor and a grounding plug.
The plug must be plugged into an appropriate outlet that is properly installed
and grounded in accordance with all local codes and ordinances.
• WAR NIN G: Improper connection of the equipment grounding conductor can
result in electric shock. Connect to an individual branch circuit. Check with a
qualified electrician or serviceman if you are in doubt as to whether the
washer is properly grounded.
• DO NOT modify the plug provided with the appliance if it will not fit the outlet.
Please have a proper outlet installed by a proper outlet installed by a qualified
electrician.
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SAFETY & PRECAUTIONS
WARNING
WARNING
WARNING
WARNING
Before operating this machine
• Packing materials may be dangerous to the kids. Please keep all packing
materials (plastic bags, foams, etc.) far away from kids.
• Washing machine shall not be installed in a bath room or very wet rooms as
well as in rooms with explosive or caustic gases.
• Make sure that the water and electrical devices must be connected by a
qualified technician in accordance with the manufacturer's instructions and
local safety regulations.
• Before operating this machine, all packages and transport bolts must be
removed. Otherwise, the washing machine may be seriously damaged while
washing the clothes.
• Before washing the clothes the first time, the washing machine shall be
operated in cotton and hot water procedures without the clothes inside.
• This washing machine is for indoor use only.
Attention shall be paid to protecting the machine
• Do not climb up and sit on the top cover of the machine.
• Do not lean against the machine door.
• Please do not close the door with excessive forces. If it is found difficult to
close the door, please check if the excessive clothes are put in or distributed
well.
Cautions during handling machine
• Transport bolts shall be reinstalled to the machine by a specialized person.
• The accumulated water shall be drained out of the machine.
• Handle the machine carefully. Never hold each protruded part on the machine
while lifting.
• Machine door can not be used as the handle during the conveyance.
Cautions when washing clothes
• Cold city water shall be used and hot water may also be connected according
to the local situations.
• Your washing machine is only for home use and is only designed for the
textiles suitable for machine washing.
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SAFETY & PRECAUTIONS
• Flammable and explosive or toxic solvents are forbidden. Gasoline and alcohol
etc. shall not be used as detergents. Please only select the detergents suitable
for machine washing, especially for front loading.
• Do not wash carpet in this machine.
• Never refill the water by hand during washing.
• Always follow the fabric care instructions recommended by the clothing
manufacturer.
• Do not use the washing machine if it has a worn power cord or loose plug.
Contact an authorized service agent.
• Do not operate the washing machine if any guards, panels and/or fasteners,
except transport fixing bolts, have been removed. Check the fill hose
connections on a regular basis to ensure that they are tight and not leaking.
• Do not operate the washing machine if parts are missing or broken.
• Do not touch the door if washing at high temperatures.
Notes:
• The IMPORTANT SAFETY INSTRUCTIONS indicated in this manual do not cover all
possible conditions which may occur. Common sense, caution, and care must be
exercised when installing, maintaining, or operating the washing machine.
• Always contact your dealer, distributor, service agent, or the manufacturer about
any problems or conditions that you do not understand.
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Installation requirements
1 This machine must be grounded properly. If there is any short circuit,
grounding can reduce the danger of electrical shock. This machine is
equipped with power cord, which includes plug, grounding wire at grounding
terminal.
2 Washing machine shall be operated in a circuit separate from other electrical
appliances. Otherwise, the power protector may be tripped or the fuse may be
burned out.
Note: Environmental Protection
• If you plan to dispose of this machine, please comply with the local waste disposal
regulations. Cut off the power cord so that it will not be put into reuse.
• Remove the door so that kids and animals will not be trapped in the machine.
• Do not use excessive detergents.
SAVE THESE INSTRUCTIONS
Installation warnings and precautions
1 Plug the power cord into an AC 120 V/60 Hz wall socket rated at 15 amps or
higher. Use the socket for this washer only. Do not use an extension cord.
• Sharing a wall socket with another appliance, using a power strip, or
extending the power cord may result in electric shock or fire.
• Do not use an electric transformer. It may result in electric shock or fire.
• Make sure that the power voltage, frequency, and current match the
product's specifications. Failing to do so may result in electric shock or fire.
2 Remove all foreign substances such as dust or water from the power plug
terminals and contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failing to do so may result in electric shock or fire.
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SAFETY & PRECAUTIONS
WARNING
3 Plug the power plug into the wall socket in the right direction so that the cord
runs towards the floor.
• If you plug the power plug into the socket in the opposite direction, the
electric wires within the cable may be damaged and this may result in
electric shock or fire.
4 Plug the power plug into the wall socket firmly. Do not use a damaged power
plug, or loose wall socket, because this may result in electric shock or fire.
5 Do not pull or excessively bend the power cord. Do not twist or tie the power
cord.
6 Do not hook the power cord over a metal object, place a heavy object on the
power cord, insert the power cord between objects, or push the power cord
into the space behind the appliance, because this may result in electric shock
or fire.
7 Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by holding the plug.
• Failing to do so may result in electric shock or fire.
8 If the power plug or power cord are damaged, contact your nearest service
center.
9 Do not install on carpet. Install the washer on a level and solid floor that can
support its weight. Failure to do so may result in abnormal vibrations, noise, or
problems with the product.
10 The washer is heavy. Two or more people may be needed to install and move
the appliance. Failure to do so may result in bodily or other injuries.
11 Store and install the washer where it will not be exposed to temperatures
below freezing or exposed to outdoor weather conditions. Failure to do so
may result in serious leak damage.
12 Position the appliance so that the power plug is easily accessible. Failure to do
so may result in electric shock or fire due to an electrical short circuit.
13 Failure to closely follow these instructions may result in an abnormal vibrating
and out-of-balance condition that could result in physical injury, property
damage, and/or appliance damage.
Use and maintenance warnings and precautions
1 If the appliance is flooded, cut the power immediately and contact your
nearest service center.
2 If the appliance emits a strange noise, a burning smell, or smoke, unplug the
power plug immediately and contact your nearest service center. Failure to do
so may result in electric shock or fire.
3 In the event of a gas leak (such as propane or LP gas), ventilate the area
immediately. Do not turn any appliance or light on or off.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
4 Do not force the washer door open while the washer is operating
(high-temperature washing, drying, or spinning).
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SAFETY & PRECAUTIONS
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• Water flowing out of the washer may cause burns or cause the floor to be
slippery. This may result in injury.
• Forcing the door open can damage the product or cause injury.
5 Make sure to remove the packaging (sponge, styrofoam) attached to the
bottom of the washer before using it.
6 Do not insert your hand or a metal object under the washer. This may result in
injury.
7 Do not attempt to operate this appliance if it is damaged, malfunctioning,
partially disassembled, or has missing or broken parts, including a damaged
cord or plug. This may result in electric shock, fire, or death.
8 Do not touch the power plug with wet hands. This may result in electric shock.
9 Do not turn the appliance off by unplugging the power plug while the washer
is in operation. Plugging the power plug into the wall socket again may cause
a spark and result in electric shock or fire.
10 Keep all packaging material well out of the reach of children, as packaging
materials can be dangerous to children. If a child places a bag over his or her
head, he or she may suffocate.
11 Do not let children or infirm persons use this washer unsupervised. Failure to
do so may result in electric shock, burns, or injury.
12 Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use any fuse (such as copper, steel wire, etc.) other than the standard
fuse.
• If you need to repair or reinstall the appliance, contact your nearest service
center.
• Failure to do so may result in electric shock, fire, problems with the product,
or injury.
13 If any foreign substance such as water enters the appliance in any area other
than the tub, unplug the power plug and contact your nearest service center.
Failure to do so may result in electric shock or fire.
14 If the water supply hose comes loose from the faucet and floods the
appliance, unplug the power plug. Failure to do so may result in electric shock
or fire.
15 Do not mix chlorine bleach with ammonia or acids such as vinegar. Incorrect
usage can produce poisonous gas, resulting in serious injury.
16 Do not reach into the washer while parts are moving. Before loading,
unloading, or adding items, press the START/PAUSE button and allow the tub
to come to a complete stop before reaching inside. Failure to do so may result
in electric shock, injury, or fire.
17 Do not allow children to play on or in the washer. Close supervision of children
is necessary when the washer is used near children. As children grow, teach
them the proper, safe use of all appliances. Failure to do so may result in
serious injury.
18 Keep laundry products out of reach of children. Observe all warnings on
product labels and follow them. Failure to do so may result in serious injury.
19 Disconnect this appliance from the power supply before attempting any user
maintenance. Pressing the Power button does not disconnect this appliance
from the power supply. Failure to do so may result in electric shock, injury, or
fire.
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SAFETY & PRECAUTIONS
20 Do not clean the appliance by spraying water directly onto it.
21 Do not use benzene, thinner, or alcohol to clean the appliance. This may result
in discoloration, deformation, damage, electric shock, or fire.
22 Unplug the power plug when the appliance is not being used for long periods
of time or during a thunder/lightning storm. Failure to do so may result in
electric shock or fire.
23 Keep hands and foreign objects clear of the door and latch area when closing
the door. Failure to do so may result in personal injury.
24 If the washer is contaminated by a foreign substance such as detergent, dirt,
or food waste, unplug the power plug and clean the washer with a damp, soft
cloth. Failure to do so may result in discoloration, deformation, damage, or
rust.
25 The clear portion of the door can be broken by a strong impact. Take care
when using the washer. If the clear portion is cracked or broken, it may result
in injury.
26 After a water supply failure or when reconnecting the water supply hose, open
the faucet slowly.
27 Open the faucet slowly after a long period of non-use. The air pressure in the
water supply hose or the water pipe may result in damage to a part or in water
leakage.
28 If a drain error occurs during an operation, check if there is a draining problem.
If the washer is used when it is flooded because of a draining problem, it may
result in electric shock or fire due to an electrical short circuit. Do not insert
your hand or a metal object under the washer. This may result in injury.
29 Insert laundry into the washer completely so that the laundry does not get
caught in the door. If laundry gets caught in the door, it may result in damage
to the laundry or the washer, or result in water leakage.
30 Make sure that the faucet is turned off when the washer is not being used.
31 Make sure that the water supply hose connectors are properly tightened.
Failure to do so may result in property damage or injury.
32 Open the faucet and check if the water supply hose connector is firmly
tightened and that there is no water leaking before using the product. If the
water supply hose connectors are loose, it may result in water leakage.
33 Do not stand on top of the appliance or place objects (such as laundry, lighted
candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the
appliance. This may result in electric shock, fire, problems with the product, or
injury.
34 Do not operate the appliance with wet hands. This may result in electric shock.
35 Do not spray volatile material such as insecticide onto the surface of the
appliance. As well as being harmful to humans, it may also result in electric
shock, fire, or problems with the product.
36 Do not place an object that generates an electromagnetic field near the
washer. This may result in injury due to a malfunction.
37 Since the water drained during a high temperature wash or drying cycle is hot,
do not touch the water. This may result in burns or injury.
38 Do not wash, spin, or dry water-proof seats, mats, or clothing.
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SAFETY & PRECAUTIONS
39 Do not wash thick, hard mats even if the washer mark is on the care label. This
NS-FWM27W1
may result in injury or damage to the washer, walls, floor, or clothing due to
abnormal vibrations.
40 Do not operate the washer when the detergent dispenser is removed. This
may result in electric shock or injury due to water leakage.
41 Do not insert your hand into the detergent dispenser after opening it. This
may result in injury because your hand may be caught.
42 Do not place any non-laundry objects, such as shoes, food waste, or animals
into the washer. This can cause abnormal vibrations that can damage the
washer, and, in the case of pets, cause severe injury or death.
43 Do not press the buttons using sharp objects such as pins, knifes, or
fingernails. This may result in electric shock or injury.
44 Do not wash laundry contaminated by oils, creams, or lotions usually found in
skin-care shops or massage clinics. This may result in the rubber seal
becoming deformed and water leakage.
45 Make sure that the water inlet pipe is connected and the tap is opened before
washing clothes.
46 Do not leave metal objects (safety pins, hair pins, and so on) or bleach in the
tub for long periods of time. This may cause the tub to rust.
• If rust appears on the surface of the tub, apply a neutral cleansing agent to
the surface and use a sponge to clean it. Never use a metal brush.
47 Do not use hot water from water cooling/heating devices. This may result in
problems with the washer.
48 Do not use natural hand-washing soap in the washer. If it hardens and
accumulates inside the washer, it may cause problems with the product,
discoloration, rust, or bad odors.
49 If using a washing net with this machine (not provided), do not wash laundry
items such as bedding in the washing net. Doing so may result in injury due to
abnormal vibrations. Place only smaller items, such as lace socks and lingerie,
in the washing net.
50 Do not use hardened powdered detergent. If it accumulates inside the washer,
it may result in water leakage.
51 Do not wash throw rugs or doormats. Doing so may cause sand to accumulate
inside the washer, resulting in mechanical problems.
52 Under certain conditions, hydrogen gas may be produced in a hot-water
system that has not been used for two weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot-water system has not been used for such a period,
before using the washing machine, turn on all hot-water faucets and let the
water flow from each for several minutes. This will release any accumulated
hydrogen gas. As the gas is flammable, do not smoke or use an open flame
during this time.
Choosing a proper location
1 Do not install this appliance near a heater or inflammable material.
2 Do not install this appliance in a humid, oily, or dusty location, or in a location
exposed to direct sunlight or water (rain drops).
3 Do not install this appliance in a location where gas may leak. Failure to do so
may result in electric shock or fire.
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INSTALLATION INSTRUCTIONS
User Guide
Water hose (2)
Transport hole plugs (4)
Hose holder
(1)
Control panel
Detergent compartment
Door
Filter do or
4 If the washer is moved to a new location, have it checked and re-installed by a
qualified service technician. Failure to follow this warning may result in
electric shock or fire.
Features
Package contents
Make sure that the following items came with your washer:
Main components
Front
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INSTALLATION INSTRUCTIONS
Water supply inlets
Drain hose
Power p lug
Back
Control panel
Buzzer
5
1
3
2
4
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6
7
89101112
#ITEMDESCRIPTION
• The initial display is the total time for the cycle you select.
• While your washer is running, the display shows the cycle
process and time remaining in the cycle.
Note: The time shown is an estimate based on normal
operating conditions. External factors (such as the load size,
incoming water temperature, and water pressure) can affect
1
Digital
display
actual time.
• If you set a delay time for the start of the cycle, the display
shows the time when the cycle will start.
2 Spin speed
Status
3
indicators
Press to select the water level. You can select Highest, High, Med, Low, or No Spin.
These indicators appear when you select settings and options.
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Power
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INSTALLATION INSTRUCTIONS
#ITEMDESCRIPTION
Soil typeDisplays the selected soil type.
4
Press to select additional functions for a load. You can select:
Special load
5
functions
Power
6
button
7 Express
8 Delay
9 Tem p.
10 FunctionPress to select a different function.
Cycle
11
selector
Start/Pause
12
button
– Extra rinse.
– Easy iron
– Prewash
Press to turn your washer on or off.
Press to decrease the washing time. See Step 7: (Optional)
Decrease the wash time on page 33.
Press to set a delayed start time. See Step 6: (Optional) Set a
delayed start time on page 32.
Press to select the water temperature. You can select Hot+, Hot, Warm, Eco, or Cold. For more information, see Washer options and
settings on page 34.
Turn to select a cycle. For more information, see Washer options
and settings on page 34.
Press to start or pause the cycle.
Unpacking your washer
WARNINGS :
• Packing materials can be dangerous to children. Keep all packing materials (plastic
bags, polystyrene, and so on) well out of the reach of children. Follow local
regulations for disposal.
• Don’t operate your washer on the foam base cushion. Doing so results in serious
vibration, which could cause equipment damage or result in physical injury.
Notes: Check for damages to your washer and make sure that you received all parts.
If your washer is damaged or parts are missing, contact Insignia Customer Support.
CAUTION:
Your washer is heavy. You may need help to unpack and move it.
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INSTALLATION INSTRUCTIONS
Tri ang ula r fo rm
Tra nsp ort bo lt
Transport hole plug
1 Remove your washer from the packaging.
2 Make sure that the small, triangular piece of foam comes off with the
packaging base. If it doesn’t, lay your washer on its side, remove the foam,
then set your washer upright.
3 Remove the four transport bolts on the back of your washer.
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CAUTION:
If you do not remove the four bolts, your washer will make loud noise and vibrate
excessively or move. This can damage your washer.
4 Cover the holes with the transport hole plugs. Save the four bolts for future
use. You need them if you want to transport your washer to another location.
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INSTALLATION INSTRUCTIONS
Choosing a location
WARNINGS :
• Don’t install your washer in areas where water may freeze because your washer
always retains some water in its water valve, pump, and hose areas. Frozen water
can damage the belts, pump, hoses, and other components.
• Never install on a platform or weakly supported structure.
Selecting the correct location for your washer improves performance and
minimizes noise and possible washer “walk.” Your washer can be installed under a
custom counter or in a basement, laundry room, closet, or recessed area. See
Drainage requirements on page 21. You should also consider a companion
appliance (dryer) location requirements.
For best performance, you need:
• A water heater set to deliver 120° F (49° C) water to the washer.
• A grounded electrical outlet located within 6 ft. (1.8 m) of where the power
cord is attached to the back of the washer. See Electrical requirements
page 20.
• Hot and cold water faucets located within 4 ft. (1.2 m) of the hot and cold
water fill valves, and water pressure of between 0.05MPa~1MPa.
• A level floor with a maximum slope of 1 in. (25 mm) under entire washer. Don’t
install your washer on soft floor surfaces, such as carpets or surfaces with foam
backing.
• A sturdy and solid floor to support the washer with a total weight (water and
load) of 200 lbs. (90 kg)
Make sure that the location is:
• Away from direct sunlight. Direct sunlight can raise the water temperature,
which may cause safety risks.
• An area where the temperature is above 32° F (0° C).
• Away from the heat resources such as coal or gas. Heat sources can raise the
water temperature, which may cause safety risks.
on
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