User Guide
4.3” Connected GPS
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Insignia NS-CNV20
4.3” Connected GPS
Contents
Congratulations on your new Insignia GPS. . 1
Safety information . . . . . . . . . . . . . . . . . . 3
Features . . . . . . . . . . . . . . . . . . . . . . . . . 5
Setting up your GPS . . . . . . . . . . . . . . . . . 9
Using your GPS . . . . . . . . . . . . . . . . . . . .16
Home screen . . . . . . . . . . . . . . . . . . . .17
Main menu . . . . . . . . . . . . . . . . . . . . .18
Following traffic incident alerts . . . . . . .43
Setting up your preferences. . . . . . . . . .48
Troubleshooting. . . . . . . . . . . . . . . . . . . .64
Specifications . . . . . . . . . . . . . . . . . . . . .67
Legal notices. . . . . . . . . . . . . . . . . . . . . .68
One-Year Limited Warranty . . . . . . . . . . . .73
Congratulations on your new Insignia GPS
Congratulations on your purchase of the Insignia GPS –
a car navigation device that makes an enjoyable
experience out of driving anywhere. The Insignia GPS
incorporates a range of technology to provide all the
information you need on the road and to help you on your
way.
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Many of the features of the Insignia GPS are described
in more detail later in this manual, however some key
features of the device include:
Connected navigation: Allows you to connect to the
Internet and provides updated and real time searches
including street addresses, businesses, recreation parks,
and other points of interest.
Real-time traffic information: Has built-in intelligence
that knows where you are travelling. The Insignia GPS is
constantly downloading traffic data and provides the
most up-to-date traffic information available. If it
recognizes that there may be long delays, it provides you
with the option to choose an alternate route.
Search and browse: Can search locations on Google
search or browse lists for points of interest locally or at
your destination.
Updated gas prices: Can search gasbuddy.com for
updated information about gas prices where you are and
along your route.
Hands-free via Bluetooth: Lets you use your GPS as
an in-vehicle hands-free device. Pair your Bluetooth
enabled cell phone with your Insignia GPS Bluetooth
connection, and then use the Insignia GPS to receive
calls while in your vehicle.
Services included with this device
One year of data connectivity service (365 days) is
included with the purchase of this device. This service
starts the first time you power on your device and gives
you access to:
• Real-Time Traffic
• Google Local Search
• Send an Address wireless to your GPS device
• Map updates in Best Buy stores at the Geek
Squad bench. These will be available up to 4
times per year.
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Insignia reserves the right, at it's discretion, to limit
excessive data usage on any device. After this service
expires, customers will be able to renew this service for
an annual fee. This will be available on
www.bestbuy.com.
Note
Customers must renew their subscription
within 1 year after the expiration of their
service.
Safety information
Caution
To reduce the risk of electric shock and of
damaging this GPS device, do not remove the
back cover of this device. Please refer all
service questions to qualified service
personnel
Power supply
Plug the supplied AC adapter into the USB port on the
side of your GPS. Plug the two-prong end of the AC
power cord to an 100-240 V power outlet. If you have
difficulty inserting the plug, turn it over and reinsert it. If
your GPS will not be used for a long time, disconnect the
plug from the outlet.
Note
Before plugging the power cord into an AC
outlet, make sure that all the connections have
been made.
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Caution
These servicing instructions are for use by
qualified service personnel only. To reduce the
risk of electric shock, do not perform any
servicing other than that contained in the
operating instructions unless you are qualified
to do so. To reduce the risk of fire or electric
shock, do not expose this apparatus to rain or
moisture.
Important safety instructions
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with a damp cloth.
7) Do not block any of the ventilation openings. Install in
accordance with the manufacturer's instructions.
8) Do not install near any heat sources such as radiators,
heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
9) Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding type plug has
two blades and a third grounding prong. The wide blade
or the third prong is provided for your safety. When the
provided plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.
10) Protect the power cord from being walked on or
pinched, particularly at plugs, convenience receptacles,
and the point where they exit from the apparatus.
11) Only use attachments and accessories specified by
the manufacturer.
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12) Unplug this apparatus during lightning storms or
when unused for long periods of time.
13) Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or plug
is damaged, liquid has been spilled, or objects have
fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally,
or has been dropped.
14) This apparatus shall not be exposed to dripping or
splashing liquids.
Features
Warning
Failure to avoid the following potentially
hazardous situations may result in injury or
property damage.
The unit is designed to provide you with route
suggestions. It does not reflect road closures
or road conditions, traffic congestion, weather
conditions, or other factors that may affect
safety or timing while driving.
Use the unit only as a navigational aid. Do not
attempt to use the unit for any purpose
requiring precise measurement of direction,
distance, location, or topography. This product
should not be used to determine ground
proximity for aircraft navigation.
Included
• 4.3” GPS unit
• AC adapter
• Car adapter
•USB cable
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• Mounting bracket
• Mounting cradle
• Touch pen
• User Guide
• SD memory card
•SIM card
Side panel
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3
4
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# Component Description
1 Power button Press for three seconds to turn the GPS on or
2 Volume control Turn to adjust the volume of the speaker.
3 SIM card slot Contains a SIM card designed to receive
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off.
Press for one second to enter or exit standby
mode.
real-time messages and display them on the
LCD screen. Do not remove.
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# Component Description
4 USB port Plug the AC or car adapter into this port to
5 LCD screen Displays GPS information.
6 Battery charge
indicator
7 SD card slot Contains an SD card which includes the
power or charge the GPS.
Turns red when the battery is charging and
turns green when the battery is fully charged.
software for the normal operation of your GPS.
Do not remove.
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Bottom and back panels
Bottom
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3
Back
# Component Description
1 Contact grooves Provides contacts to charge your
2 Reset button (hole) Press to reset your GPS.
3 Speaker Provides audio information.
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GPS through the mounting cradle.
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Setting up your GPS
Mounting your GPS in a car
When you use your GPS in a car, you can use the
supplied mounting accessories (mounting bracket and
cradle).
To mount your GPS in a car:
Set the bottom edge of the GPS onto the mount
1
cradle (1), then press down on the top edge of the
cradle (2) and pivot the top of the GPS into the
cradle.
2
1
4
2 Push the mount cradle and GPS assembly into the
mounting bracket.
3 Lift the suction fastener, place the assembly on the
desired location, then press down the fastener (3) to
secure it to the surface.
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4 Rotate the knob (4) to adjust the unit to the proper
position.
Warning
You must not mount your GPS in a position
that impairs the driver’s view of the road.
Make sure that your car’s airbags are not
obstructed by the GPS.
Attention California and Minnesota drivers:
California Vehicle Code Section 26708 and
Minnesota Statute 2005, Section 169.71
prohibit suction mounts on car windshields,
side, or rear windows, as they can obstruct the
driver's clear view.
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Connecting the power
Connecting the mounting cradle
To connect the mounting cradle:
Plug the USB connector on the car adapter into the
1
USB port on the back of the mounting cradle.
Mounting cradle with
GPS installed
2 Plug the other end of the car adapter into the 12 V
cigarette lighter socket.
Caution
Disconnect the GPS from the car adapter
when you start your car to prevent damage
from a possible power surge.
Note
Make sure that your GPS and the mounting
cradle are connected correctly.
In addition to the mounting cradle, you can also charge
your GPS by plugging it into a wall outlet (with an AC
adapter), plugging it directly into your car’s cigarette
lighter socket, or by connecting it to your computer.
Car cigarette
lighter socket
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Connecting the AC adapter
To connect the AC adapter:
Plug the USB connector on the AC adapter into the
1
USB port on the right side of your GPS.
2 Plug the AC plug into a grounded AC power outlet.
Notes
Make sure that you turn off your GPS before
unplugging it.
The LCD screen is brighter when you use the
AC adapter than when the GPS is on battery
power.
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100/240 V AC
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Connecting the car adapter
To connect the car adapter:
Plug the USB connector on the car adapter into the
1
USB port on the right side of your GPS.
2 Plug the other end of the car adapter into the 12 V
cigarette lighter socket.
Caution
Disconnect the GPS from the car adapter
when you start your car to prevent damage
from a possible power surge.
Car cigarette
lighter socket
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Charging your GPS with a computer
To charge your GPS with a computer:
• Plug one end of a USB cable into your GPS,
then plug the other end into your computer.
USB cable
Computer
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Understanding the rechargeable battery
Your portable GPS comes with a built-in rechargeable
battery. Charge the battery fully before initial use.
Charging time is normally about four hours. A fully
charged battery delivers about two hours of use.
Warning
Danger of explosion if the battery is incorrectly
replaced. Replace only with the same or
equivalent type.
Cautions
You must use one of the adapters provided
with your GPS to charge the battery.
Do not expose the batteries to excessive heat,
such as direct sunlight or fire.
The rechargeable battery should only be used
and charged when temperatures are between
32°-100°F.
Maintain well-ventilated conditions around
your GPS to avoid overheating. Don’t put the
GPS on a bed, sofa, or anything that may
block ventilation.
When the battery is weak, an indication
appears on the LCD screen. The GPS
automatically powers off shortly thereafter.
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Using your GPS
To turn on your GPS for the first time:
1
Turn on your GPS. When you turn on the device for
the first time, the Time zone screen opens after a few
seconds.
Note
The screens shown in this guide may be
different than the ones you see on your GPS
depending on the firmware version.
2 Touch the time zone where you are currently located,
then touch OK. A splash screen appears for a few
seconds, then the Safety Warning appears. Be sure
you understand these warnings.
3 To continue on to the device features, touch I Agree
at the bottom right of the screen. The Home screen
opens. To learn more about what is on this screen,
see “Home screen” on page 17.
From the Home screen, you can do the following:
• To see where you are, touch Map.
• To find a route to a place of interest, touch Go
to...
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• To place a call using the hands-free option with
your Bluetooth cellphone, touch Phone.
4 To set your device preferences, touch the Settings
icon in the top right corner of the screen. If you would
like to learn about the GPS settings and
configurations, see “Setting up your preferences” on
page 48.
If you are not sure of the available options and would
like technical assistance, contact Best Buy technical
support.
Home screen
Wireless network strength
Bluetooth enabled
Battery
charge
Go to Main Menu
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GPS signal active
View current
map location
Go to Settings
and Preferences
Place a call using
Bluetooth hands-free
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Main menu
The Main menu lets you set up a route to a destination in
your city, in another city, or in another state. Destinations
can include restaurants, gas stations, parks, hospitals, or
many other common public locales.
Navigate to your
home
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Search Google for
points of interest
Navigate to an address,
street, or intersection
Return to
previous screen
Go to your
Favorites list
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Return to Home
screen
You can also do the following from the Main menu:
• After you set your home address, you can
calculate a route to Go Home from where you
are.
Go to recent
addresses
Browse Google
and Gasbuddy
information
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• Navigate to an Address when you enter it or an
intersection near the address.
• Check Google Search for directions to points of
interest such as restaurants, theaters, and public
services.
• Get directions from your location to places you
have saved as Favorites.
• Review your most Recent routes without having
to enter them again.
• Check Browse to search categories by name,
including Google and GasBuddy information.
Creating a route to an address
The route to your destination address is based on your
current GPS location. Make sure that your GPS is in
clear view of the sky . The GPS icon on the home
page shows the signal is active.
To create a route to an address:
Touch Go to .. on the
1
opens.
Home
screen. The
Main menu
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2 Touch Address. The city in which you are located is
displayed, along with cities to which you have
recently navigated. If this is the first time you are
using your GPS, only the name of the city of your
current GPS location is shown.
3 To go to another city, touch Other city to open the
Enter city keypad, then enter the name of the city
you want.
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Touch the name of the city where you want to
4
navigate. The House Number keypad opens.
Backspace
Go to the
alphabetic
keypad
Space bar
Go to the Enter
street name
keypad
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Return to the
Home screen
Back to the
previous screen
5 Enter the house number, then touch Next. The Enter
Street Name keypad opens.
Battery_
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6 Enter the name of the street. After entering a few
characters, your GPS shows a list of street names
that include those characters.
7 Touch the street name you want. If the street name is
not on the list, touch the back arrow and re-enter the
street name, then touch Next. The address card for
your destination opens.
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8 Touch Go. Your GPS calculates your route. When it
is complete, the route is highlighted on the map.
View and voice prompts begin.
-OR-
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To view alternate routes, touch Routes on the
address card.
Note
To check alternate routes while following a
route, touch the Home screen button from the
map view screen. Touch Routes on the Home
screen.
Three routes are displayed, each indicating distance
and time. This lets you choose the shortest distance
or shortest time.
The color of the route option box corresponds to the
color of the route on the map. Touch the destination
pointer at the bottom right of the screen to view
the destination.
9 Touch the route you want to follow. Your GPS
calculates your route. When it is complete, the route
is highlighted on the map.
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View and voice prompts begin.
Distance to next
maneuver. Touch to
view turn-by-turn
directions.
Highlighted
route
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Icon representing
your vehicle
Zoom in
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Touch the Up/Down
arrows to see:
- Distance to destination
- Estimated arrival time
- Time to destination
Touch and drag the screen to scroll around the map.
Return to the
Home screen
This screen also shows
traffic alerts (if available)
Zoom out
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To view turn-by-turn directions, touch the distance to
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next maneuver button at the top left of the map view.
Creating a route to an intersection
If you know the intersecting street names and not the
exact address of your destination, you can enter an
intersection to get routing instructions.
To create a route to an intersection:
Touch Go to .. on the Home screen. The Main menu
1
opens.
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2 Touch Address. The city in which you are located is
displayed, along with cities to which you have
recently navigated. If this is the first time you are
using your GPS, only the name of the city of your
current GPS location is shown.
3 To navigate to another city, touch Other city. The
Enter City keypad opens. Enter the name of the city
you want. A list of cities opens that includes the
same characters you entered.
4 Touch the name of the city where you want to
navigate. The Enter House Number keypad opens.
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5 Touch Skip at the bottom right of the screen, the
Street name keypad opens.
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Enter the street name or a special venue, for
6
example Oak, then touch Next. A list of streets with
the same characters opens.
-OR-
If you do not enter a street name, touch Skip at the
bottom right of the screen. A list of street names in
the city opens.
7 Touch the up or down arrows at the bottom of the
screen to scroll through the list, then touch a street
name on the list. The
opens.
Where on street?
screen
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8 Touch Intersection to display street names that
intersect the street of your destination.
9 Touch Go to... or Routes on the address card that
opens, to get directions.
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Creating a route to a city in another state
To create a route to a city in another state:
Start as you would to create a route to an address by
1
touching the Address button on the Main menu. A
list of cities to which you have created routes opens.
2 Touch Other city in the upper right corner. The
screen opens showing your origin state.
is in ...
3 Touch Other state in the upper right corner. The
Enter State Name keypad opens.
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4 Type in the name of the state to which you want to
create a route. A list of states that include those
characters opens.
5 Touch the name of the state you want. A keypad
opens.
6 Type the name of the city you want. A list of cities
that includes those characters opens.
7 Touch the name of the city you want.
8 Follow Steps 3 through 8 in “Creating a route to an
address” on page 19, or touch Skip and follow the
steps for “Creating a route to an intersection” on
page 25.
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Stopping a route in progress
To stop a route in progress:
From the map view, touch the Home screen button
1
at the bottom of the screen.
2 When the
Tip
Home screen
To view altenate routes while a route is in
progress, touch Routes.
opens, touch Stop.
Resuming a route after stopping
To resume a route after stopping:
1
Touch Go to ... on the Home screen, then touch
Recent on the Main menu. A list of your recent
addresses opens.
2 Touch the destination you want on the list. The
address card for that destination opens.
3 Touch Go or Routes to start directions.
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Setting your home address
Setting your home address can save you time
re-entering this information. Later, when you want to
navigate home from a new location, you can touch Go on
the Home screen, Go Home on the Main menu, then, on
the address card, touch Go to... or Routes for your
routing instructions.
To set your home address:
1
Touch Go to .. on the Home screen. The
opens.
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Main
menu
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2 Touch Go Home. The
opens. Do one of the following:
• Touch Save current location to save your
current GPS location as your home.
• Touch Type address to enter a state, city, house
number and street as your home.
• Touch Choose from Favorites to select an
address from your list of Favorites.
• Touch Choose from Recents to select an
address from a list of recent destinations to
which you have created routes.
3 When the address card opens with your home
address, touch Save at the bottom of the screen.
The button changes to Delete. Touch Delete if you
want to cancel this address.
Home is not yet saved
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Touch the Home screen button or the back arrow
4
to exit this screen and continue your route creation.
Adding or removing an address on your Favorites list
You can save your favorite destinations when the
address card opens.
To add a destination to your Favorites list:
1
Create a route to an address by following Steps 1
through 5 in “Creating a route to an address” on
page 19).
2 When the
bottom right of the screen. The keypad opens.
3 Type in the name you want to identify your favorite,
then touch Next.
-ORWhen you have searched for this location by name,
for example a business, the name displays in the
entry field. Touch Next at the bottom of the screen to
save the name on the keypad.
4 When the address card opens, touch the back arrow
or the Home screen button at the bottom of the card.
Address Card
opens, touch Save at the
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-OR-
Touch Go or Routes to get directions.
Sorting your favorites
You can sort your favorites by:
• New web addresses on top (addresses that are
found as a result of a search)
• Most used
• A-Z (alphabetically)
To remove or change an address on your
Favorites list:
1
Touch Go to .. on the
opens.
Home
screen. The
Main menu
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Touch Favorites. The
2
3 Touch the favorite you want to remove or change.
The address card for that destination opens.
Favo rit es
list opens.
4 Touch Edit at the bottom of the card. A rename or
delete screen opens.
5 Touch Delete Favorite, then touch the back arrow to
save your change. The destination is deleted from
your Favorites list.
- OR Touch Rename Favorite. A keypad opens.
6 Enter the new name, then touch Next. The address
card opens with the new name.
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7 Touch the Home screen button or the back arrow to
save your change.
Navigating to or from favorites or recent destinations
You can save some steps when finding a route to a
favorite or a recent destination.
1 Go to the Main menu, then touch Favorites or
Recent. The list of favorites you have saved or a list
of the destinations to which you have created routes
opens.
2 Touch the name of the destination you want for
directions. The address card for that destination
opens.
3 Touch Go or Routes to view the map or choose a
route and start directions.
Using Google Search
You can use Google Search to find any type of
destination or venue. If the Search button does not
display "Google," the wireless network signal is not
available and your GPS searches only the on-board
directory on the device itself.
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To use Google Search:
Go to the Main menu, then touch Google Search.
1
The search keypad opens.
2 Enter the name of your destination, for example,
Stanford University, then touch Search. The
screen opens.
is in...
Search
3 Touch Area near me now for locations near your
current GPS location.
-ORTouch a city name on the list.
-ORTouch Other city to type the name of the city.
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A list opens with destination name similar to your
search. The names are sorted by "relevant" the
Google ranking for search items.
Note
The distances shown are linear distances, "as
the crow flies," not driving distances.
4 Continue your search by selecting or typing the city
or state of your destination. A list of destination
names in that city or state opens.
5 Touch the destination you want. The address card
opens for the destination.
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Touch Go or Routes for directions. A map showing
6
the highlighted route to that destination opens. The
map also shows time and distance to the destination.
7 Touch the destination point icon to zoom in on the
destination, then press Back to zoom back out.
Using Browse
Touch Browse to locate points of interest such as
restaurants, lodging, things to do, and public services by
Google, or to real-time gas prices by Gasbuddy.
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To use Browse:
Touch Go to .. on the
1
opens.
Home
screen. The
Main menu
2 Touch Browse to view restaurants, lodging, things to
do, public services, or gas prices. The browse
screen opens.
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Touch the category you want, for example Food. A
3
list of food specialties opens.
4 Touch the type of food you want. The
screen opens showing cities to which you have
recently created routes.
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5 Touch the city you want to search to view the list of
restaurants. A list of restaurants fitting the criteria
you selected opens.
6 Touch Sort to open a screen that lets you sort the list
alphabetically, by distance, relevance, or popularity.
-OR-
Touch the name of the restaurant you like. The
address card for the restaurant opens.
7 Touch Go or Routes to navigate to your selected
destination, or you can touch the back arrow to
return to the list of restaurants and choose another.
Sending directions from Google Maps to your GPS device
You can send directions you find on your computer from
Google Maps to your GPS device.
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To send directions to your GPS device:
Find the directions to your destination on Google
1
Maps.
2 Click Send at the top right of the Google map. A
window opens that lets you choose where you want
to send the directions.
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Select GPS, then select “Insignia” as the Brand.
3
4 Enter the email address you assigned to your GPS
device (see “Setting your e-mail address” on
page 61).
5 Click Send. After a few minutes your device notifies
you that new addresses have arrived.
6 Touch Yes to view the new addresses. The address
or addresses display on your Favorites list.
-OR-
Touch No to return to the screen you were previously
viewing.
Following traffic incident alerts
Your GPS can alert you about upcoming traffic
slow-downs and incidents on your route, such as special
events, road construction, and accidents.
To receive alerts, touch the Go button on the address
card for your destination when you start your journey.
When the device detects a traffic slow-down or incident,
and there is a significant change in your estimated time
of arrival (ETA), a voice prompt announces “Traffic
ahead. A detour is available,” or “Traffic ahead. There is
no better way to go.” Depending on what you are viewing
when the device detects a traffic alert, the
announcement sequence and messages are slightly
different.
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Detour alert while viewing the map
On the map view, the bottom right corner indicates that
the device is checking traffic. If incidents are not
detected, no traffic is shown on that portion of the
screen.
When the device detects an incident and a detour is
available, you receive a voice alert and the alert at
bottom right corner of the map becomes the View detour
button.
To view the detour route:
Touch View detour. The map opens with the detour
1
route.
2 Touch Take detour to begin directions, the detour
route view, voice prompts, and maneuvers list
around the incident. The distance (linear distance) to
the detour displays at the top of the map.
-OR-
Touch Cancel to return to the map and continue on
your current route.
If you do not make a selection within three seconds,
the screen times out and returns to your current
route.
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To check alternate routes around the
incident:
1
On the map view, touch the home screen button at
the bottom. The screen opens and displays the
additional Stop and Routes buttons.
2 Touch the Routes button. The device calculates
alternate routes then displays them.
Traffic Alert while viewing a screen other than the map
When the device detects an incident while you are
viewing a screen other than the map view, for example
Search or Browse, and a detour is available, you receive
a voice alert and the Traffic alert message displays.
To view the detour route:
1
Touch Yes. The map opens with the detour route.
-ORTouch No to ignore the alert, close the message, and
return to the screen you were previously viewing.
2 Touch Take detour to begin directions, the detour
route view, voice prompts, and maneuvers list
around the incident.
-ORTouch Cancel to return to the map and continue on
your current route.
If you do not make a selection within three seconds,
the screen times out and returns to your current
route.
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To check alternate routes around the
incident:
1
On the map view, touch the home screen button at
the bottom. The screen opens and displays the
additional Stop and Routes buttons.
2 Touch the Routes button. The device calculates
alternate routes then displays them.
Traffic alert while viewing the Directions list
When you are checking turn-by-turn maneuvers on the
Directions list and the device detects a traffic incident,
and a detour is available, you receive a voice alert and
the Traffic alert message displays.
To view the detour route follow the steps in “Detour alert
while viewing the map” on page 44.
To check alternate routes around the incident follow the
steps in “To check alternate routes around the incident:”
on page 45.
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Incident without change to ETA
When you are checking turn-by-turn directions on the
device and it detects a traffic slow-down or incident that
does not change your ETA, the incident displays on your
Directions list. A voice alert announces “Traffic ahead.
There is no better way to go.”
To view the type of incident, touch the incident on the
Directions list. The screen displays the type of incident
and any available details.
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Setting up your preferences
You can customize the way the screen appears and set
control functions to accommodate the way you use your
GPS.
To set up the features described in this
section:
Touch the preference settings icon in the upper
1
right corner on the
opens.
2 Touch the down arrow to display additional settings.
Home
screen. The
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Settings menu
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Touch the button for the setting you want to make,
3
then select a setting in that menu.
4 To save your new setting, you can touch the back
arrow and return to the preferences menu, touch the
Home screen button to return to the Home screen, or
touch the map button to return to the map view.
Changing the map view
You can view the map as 3D or 2D and you can set the
heading or compass direction on the map view.
To change the Map View:
1
Touch the Map View button. The map view selection
screen opens.
2 Touch the option you want. A sample of your
selection displays on the right. Options include:
• car up—The top of the map view always
represents the direction you are heading. The
screen is in 2D, which appears as if you are
looking straight down (perpendicular) at the
map.
• north up—the top of the map view is always
north.
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• 3D—The map appears in perspective as though
a horizon is in the distance. This is the factory
default setting. The top of the map view
represents the direction you are heading.
3 Touch the back arrow to save your changes and view
the settings menus, or touch the world icon to save
your changes and return to the map view.
Setting day or night color palette
To set the day or night color palette:
1
Touch the Day/Night button. The
screen opens.
Palette
2 Touch the option you want. A sample of your
selection displays on the right. Options include:
• Auto—Automatically switches the Day and Night
colors according to the time of day at your
current GPS location. When a GPS signal is not
available, your GPS changes from Night Mode to
Day Mode at 8 a.m. and from Day Mode to Night
Mode at 8 p.m. automatically.
• Day—Day colors are displayed with a light
background and street names in black text.
Select Color
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• Night—Night colors provide contrasting colors
that are easier to see in the dark. For night, the
map view has a dark background, and street
names in white text.
3 Touch the back arrow to save your changes and view
the settings menus, or touch the world icon to save
your changes and return to the map view.
Connecting to your Bluetooth phone
This feature lets you speak on your phone, hands-free.
You need to pair Bluetooth settings with your phone to
set up the hands-free calling feature on your GPS.
To connect to your Bluetooth cellphone:
Touch the Bluetooth button.
1
-OR-
Touch the Phone button on the home screen. A
message displays "Your phone is not set up.
Set up now?" Touch Yes. Bluetooth settings screen
opens.
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2 Touch the green arrow on the right. The Bluetooth
enable/disable screen opens.
3 Touch enable, then touch the back arrow at the
bottom of the screen.
4 Touch PIN Number to display the keypad, then type
your phone's PIN number. The default PIN number
for many Bluetooth devices is 0000.
As a security feature, you must set up your phone to
scan for the GPS device within two minutes or your
setup process will time-out.
5 Touch Save after you enter the number. The screen
returns to the Bluetooth management screen.
If you have not set your phone to pair with a
Bluetooth device, the screen indicates “No phone
connected.”
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Set your phone to scan for a Bluetooth device. It
6
should indicate that it has found a Bluetooth device
and the GPS device indicates that a phone is paired.
7 Touch OK to close this message and return to the
Bluetooth management screen. The screen displays
the name of the phone you paired.
8 Touch any button at the bottom to exit the screen and
continue using the device.
9 If you have recently paired your GPS device with
other phones, you can touch Manage phones on the
Bluetooth management screen to view a list of
phones.
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10 Touch the name of a phone to pair with your GPS
device. A screen opens to let you manage the phone
on the list. Touch the action you want.
Using Bluetooth handsfree
Placing calls
To place a call:
Touch Phone on the
1
opens.
Home
screen. The dial keypad
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Enter the phone number, then touch Call. Your
2
phone dials the number.
3 If your Bluetooth phone is not connected to your
GPS, you receive a prompt to check the connection.
See “To connect to your Bluetooth cellphone:” on
page 51 for information on connecting to your
Bluetooth phone.
When you are connected to the place you are
calling, the
following section, Managing calls, for information on
managing your call.
Managing calls
When you receive a call, or when you place a call and
are connected, the
To manage a call:
• Touch Hold to remain connected to your call and
take another action.
• Touch Dial pad to return to the keypad and place
another call.
• Touch Mute to block sound to the caller (you can
hear the caller, but the caller cannot hear you).
Call Manager
Call Manager
screen opens. See the
screen opens.
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• Touch Move call to phone to use your phone’s
handset. The
that your phone is active.
Touch OK to exit the message. When you
transfer the call to your handset, the Move call
to phone button changes to Get call from
phone.
• Touch Get call from phone to return to using
the handsfree feature on your GPS. The
Handsfree active
Touch OK to exit the message. When you
transfer the call to your GPS, the Get call from
phone button changes to Move call to phone.
• Touch End call to hang up.
• Touch Hide call to remain connected, but exit
the call manager and view the map, routes, and
menus. Touch Phone to return to the
Manager
Phone active
screen.
screen notifies you
screen opens.
A phone brand and
model appear in
this area
Call
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Answering calls
When you receive a call, an incoming call message
displays showing the phone number.
Touch the Phone alert which displays the incoming call
information, then touch answer or ignore.
The call manager screen opens to let you manage your
call. For information on managing your call, see
“Managing calls” on page 55.
Changing the screen brightness
You can change the brightness of the screen using the
knob on the side of the GPS or you can change it from
Settings
the
To set the screen brightness from the
Settings menu:
1 Touch the Brightness button. The
menu.
opens.
Brightness
menu
2 Touch the scale to adjust the brightness. You see a
preview of the setting as you touch each level on the
scale.
3 Touch the back arrow to save your change.
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Setting conditions to avoid
You can choose to avoid or include any or all of the
following road conditions when your GPS calculates your
route.
To choose conditions to avoid:
1
Touch the Avo id... button. A list of road conditions
opens.
2 Touch the checkbox next to the condition you want to
avoid (the factory setting is no options). Choices
include:
•U Turns
•Highways
•Dirt Roads
•Toll Roads
• Ferries
3 Touch the back arrow to save your settings.
Picking an icon for your car
You can choose a custom icon to represent your car on
the GPS screen.
To choose an icon for your car:
Touch the My Car button. A list of car icons opens.
1
2 Touch the check box next to the icon you want.
Choices include:
•Fun
• Sport
• Minivan
•Sedan
• Geek Squad
• Pointer (arrow-like symbol)
3 Touch the back arrow to save your choice.
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Setting the background
You can choose the wallpaper you want to display on the
Home screen background.
To choose a background (wallpaper) for
your screen:
Touch the Wall pa per button. A list of background
1
options opens.
2 Touch the button for the background you want. You
see a preview of the setting as you touch selection.
Choices include:
•Road
• Clouds
•Daisy
• Flowers
3 Touch any button at the bottom of the screen to exit
and save your choice.
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Viewing status
To view your status:
• Touch the Status button. The
opens showing your current GPS, Cellular and
BT connection status.
Setting the language and units
To set the language and units of your
GPS:
Touch the Language & Units button. The
1
& Units
screen opens.
2 Touch this button to set spoken language for voice
prompts and the language for text display. Currently,
English is the only available language and the
distance units are miles.
3 Select the distance units (miles or kilometers) from
the list by touching the appropriate button.
4 Touch any button to exit this screen and save your
changes.
Setting the time
To set the time on your GPS:
Touch the Time button. The
1
2 Touch the button of your choice to make the setting.
Options include:
• Format—12 hour clock or 24 hour clock
• Zone—Time zone
• Daylight Savings—On or Off
3 Touch any button to exit this screen and save your
changes.
Time
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Status
screen
Language
menu opens.
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Clearing your lists
To clear your lists:
Touch the Clear My Lists button to remove
1
information that you have saved in your Favorites list
and the Recent list. You can select one or both on
the menu.
2 Touch Yes to clear the list.
Restoring settings
To restore your GPS to factory default
settings:
• Touch the Restore Settings button to return all
settings to the original factory settings. When
you are prompted, touch Yes to restore the
settings.
Setting your e-mail address
You can send directions you find on your computer from
Google Maps to your GPS device as described in
“Sending directions from Google Maps to your GPS
device on page 42.You can also send directions from
other Internet sites by setting up an e-mail address on
InsigniaGPS.com.
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To set your e-mail address:
Touch the @ Mail button on the preferences menu.
1
The My E-mail address screen opens.
2 Touch Set. The Select an email id keypad opens.
3 Enter the E-mail ID you want to use. It should include
6 to 30 letters and numbers.
4 Touch Check at the bottom right of the keypad to see
if the ID is available. If it is, you receive a message:
Checking availability... <YourID> is available.
5 Touch OK to return to the My E-Mail Address setting
screen, then touch the back arrow or the home
screen button to exit the screen.
If you have not used enough characters for your ID,
you receive a message:
Check availability... Letters num between 6 and 30.
6 Touch OK to return to the keypad and enter another
ID, then touch Check.
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Viewing information about your GPS
To view information about your GPS:
Touch the About button to view the following
1
information:
• Device name and model number
•Device ID
• Software version
• Audio version
• Map version
• Traffic version
• GPS software version
• Copyright
2 Touch the up and down arrows to scroll through the
items.
Viewing legal information
To view legal settings:
• Touch the Legal button to view legal, safety, and
software license agreements.
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Troubleshooting
Important
Make sure that your GPS has a clear view of
the sky. It needs GPS satellite signals to
function correctly.
Also, make sure that your GPS is fully
charged. For information on charging the
battery, see “Understanding the rechargeable
battery” on page 15.
You might see the following alerts when you use your
GPS:
This alert indicates that your GPS is not receiving a
signal. Move it to a location where the signal is stronger,
then touch OK.
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This alert indicates that your GPS cannot connect to your
Bluetooth phone. Touch Scan to continue to search for
the phone, or Cancel to close this alert.
Searching Google screen continues to
display
The “connected” functions, such as Search, Browse, and
alternate routes might be slow to display results. It is
possible that you are in a location where the cellular
signal is weak. Check the wireless network strength
indicator on the home screen. If it is weak, you need to
move to an area where you can receive a stronger
signal.
Important
Be sure that your device is in clear view of the
sky. The device needs a GPS signal to
function properly.
Cannot connect to the network
If you have a persistent problem connecting to the
network and the wireless network signal is strong. Check
to make sure the SIM card in your device is seated
correctly. Press in to remove it and then press it in to
re-seat it.
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General troubleshooting
Take the steps described in the table below to solve
simple problems with your GPS before contacting
customer service.
If you suspect something is wrong with this GPS, or if
problems persist, immediately turn the power off and
disconnect the power connector from the unit and
consult your service center or a qualified technician.
Never try to repair the unit yourself because it is
dangerous to do so.
Problem Cause Solution
You cannot turn
on the GPS
There is no
sound
The GPS
cannot receive
satellite signals
or cannot orient
itself
The adapter is not
connected correctly.
The battery is dead. Recharge the battery.
The volume may be
turned down or
turned off.
Satellite reception
may be obstructed
by tall buildings or
blocked by a metal
enclosure.
Static or other
external interference
may cause the GPS
to malfunction.
Connect the adapter
correctly.
Turn on or turn up the
volume.
Make sure that the GPS is
located in an open area.
Press the reset button or
unplug the GPS, then plug
it back in to reset it.
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Problem Cause Solution
The GPS has
intermittent or
unstable
reception.
The battery is dead. Recharge the battery.
Satellite reception
may be obstructed
by tall buildings or
blocked by a metal
enclosure.
The GPS is vibrating
excessively.
The system
software is having a
problem.
Make sure that the GPS is
located in an open area.
Secure the GPS firmly.
Turn the GPS off, then
back on.
Specifications
TFT screen size 4.3 inches
Frequency response 20 Hz ~ 20 kHz
Audio signal-to-noise ratio ≥ 65dB
Audio distortion or noise ≤ -20dB (1 kHz)
Channel separation ≥ 70dB (1 kHz)
Dynamic range ≥ 80dB (1 kHz)
Power AC 100-240 V ~ 50/60 Hz: DC 12 V
Power consumption < 8 W
Temperature operating
range
14° to 131° F (-10° to +55° C)
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Dimensions GPS - 4.68 × 3.21 × 0.9 inches
Camera - 8.46 × 1.18 × 1.18 inches
Weight About 7.05 ounces (0.2 kg)
(119 × 81.5 × 23 mm)
(215 × 30 × 30 mm)
Legal notices
FCC Part 15
This device complies with Part 15 of the FCC Rules. Operation of
this product is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply within the
limits for a class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced technician for help.
FCC warning
Changes or modifications not expressly approved by the party
responsible for compliance with the FCC Rules could void the
user’s authority to operate this equipment.
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Legal patents
For use under US patents 5,161,886; 5,963,956;
6,081,803; 6,092,076; 6,122,593; 6,163,749; 6,192,312;
6,192,314; 6,199,013; 6,212,474; 6,249,742;6,278,942;
6,298,303; 6,317,683; 6,324,472; 6,330,858; 6,336,111;
6,438,561; 6,487,497; 6,470,287; 6,502,033; 6,631,321;
6,647,269; 6,678,611; 6,704,648; 7,035,869 and other
patents pending.
End user license agreement
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS
CAREFULLY BEFORE INSTALLING OR USING THE
SOFTWARE OR ANY ACCOMPANYING DOCUMENTATION
(COLLECTIVELY, THE "SOFTWARE").
THE TERMS AND CONDITIONS OF THIS END USER
LICENSE AGREEMENT ("AGREEMENT") GOVERN USE OF
THE SOFTWARE. IF YOU DO NOT ACCEPT ALL THE TERMS
OF THIS AGREEMENT, THEN DECARTA IS UNWILLING TO
LICENSE THE SOFTWARE TO YOU. IF YOU INSTALL OR USE
THE SOFTWARE, THEN YOU HAVE INDICATED THAT YOU
UNDERSTAND THIS AGREEMENT AND ACCEPT ALL OF ITS
TERMS.
1. Grant of License. Subject to your compliance with the
terms and conditions of this Agreement, deCarta and/or its
licensors grants you a non-exclusive and non-transferable license
to install and use the executable form of Software on a single
device, solely for your personal, non-commercial use. deCarta
and/or its licensors reserves all rights in the Software not
expressly granted to you in this Agreement.
2. Restrictions. Except as expressly specified in this
Agreement, you may not: (a) copy or modify the Software; (b)
transfer, sublicense, lease, lend, rent or otherwise distribute the
Software to any third party; or (c) make the functionality of the
Software available to multiple users through any means,
including, without, limitation, by uploading the Software to a
network or file-sharing service or through any hosting, application
services provider, service bureau or any other type of services.
You acknowledge and agree that portions of the Software,
including, without limitation, the source code and the specific
design and structure of individual modules or programs,
constitute or contain trade secrets of deCarta and its licensors.
Accordingly, you agree not to disassemble, decompile or
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NS-CNV20
otherwise reverse engineer the Software, in whole or in part, or
permit or authorize a third party to do so, except to the extent
such activities are expressly permitted by law notwithstanding
this prohibition.
3. Ownership. The Software is licensed, not sold. You own the
media (if any) on which the Software is recorded, but deCar ta
and/or its licensors retains ownership of the Software, including
all intellectual property rights therein. The Software is protected
by United States copyright law and international treaties. You
will not delete or in any manner alter the copyright, trademark,
and other proprietary rights notices or markings appearing on the
Software as delivered to you.
4. Ter m. This Agreement remains effective until terminated. You
may terminate it at any time by destroying all copies of the
Software in your possession or control. This Agreement will
automatically terminate without notice if you breach any term of
this Agreement. Upon termination, you must promptly destroy all
copies of the Software in your possession or control.
5. Government Users. The Software and
Documentation are "commercial computer software" and
"commercial computer software documentation", respectively, as
such terms are used in FAR 12.212. Any use, duplication or
disclosure of the Software or the Documentation by or on behalf
of the U.S. Government is subject to restrictions as set forth in
this Agreement. Manufacturer is deCarta.
6. Export Law. You agree to comply fully with all U.S. export
laws and regulations to ensure that neither the Software nor any
technical data related thereto nor any direct product thereof are
exported or re-exported directly or indirectly in violation of, or
used for any purposes prohibited by, such laws and regulations.
7. No Warranty. THE SOFTWARE IS PROVIDED "AS
IS", WITHOUT WARRANTY OF ANY KIND. DECARTA
EXPRESSLY DISCLAIMS ALL WARRANTIES AND
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY
IMPLIED WARRANTIES AND CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE AND NONTNFRTNGEMENT, AND ANY
WARRANTIES AND CONDITIONS ARISPNG OUT OF
COURSE OF DEALING OR USAGE OF TRADE. NO
ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN,
OBTAINED FROM DECARTA OR ELSEWHERE WILL CREATE
ANY WARRANTY OR CONDITION NOT EXPRESSLY STATED
IN THIS AGREEMENT.
70
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8. Limitation of Liability. DECARTA AND OR ITS
LICENSOR'S TOTAL LIABILITY TO YOU FROM ALL CAUSES
OF ACTION AND UNDER ALL THEORIES OF LIABILITY WILL
BE LIMITED TO AND WILL NOT EXCEED THE AMOUNTS
PAID TO DECARTA BY YOU FOR THE SOFTWARE. IN NO
EVENT WILL DECARTA BE LIABLE TO YOU FOR ANY
SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR
CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF USE,
DATA, BUSINESS OR PROFITS) OR FOR THE COST OF
PROCURING SUBSTITUTE PRODUCTS ARISING OUT OF OR
IN CONNECTION WITH THIS AGREEMENT OR THE USE OR
PERFORMANCE OF THE SOFTWARE, WHETHER SUCH
LIABILITY ARISES FROM ANY CLAIM BASED UPON
CONTRACT, WARRANTY, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND
WHETHER OR NOT DECARTA HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH LOSS OR DAMAGE. THE
FOREGOING LIMITATIONS WILL SURVIVE AND APPLY EVEN
IF ANY LIMITED REMEDY SPECIFIED IN THIS AGREEMENT
IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
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One-Year Limited Warranty
Insignia Products (“Insignia”) warrants to you, the original
purchaser of this new NS-CNV20 (“Product”), that the Product
shall be free of defects in the original manufacture of the material
or workmanship for a per iod of one (1) year from the date of your
purchase of the Product (“Warranty Period”). This Product must
be purchased from an authorized dealer of Insignia brand
products and packaged with this warranty statement. This
warranty does not cover refurbished Product. If you notify
Insignia during the Warranty Period of a defect covered by this
warranty that requires ser vice, terms of this warranty apply.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you
purchased the Product. The purchase date is printed on the
receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the
material or workmanship of the Product is determined to be
defective by an authorized Insignia repair center or store
personnel, Insignia will (at its sole option): (1) repair the Product
with new or rebuilt parts; or (2) replace the Product at no charge
with new or rebuilt comparable products or parts. Products and
parts replaced under this warranty become the property of
Insignia and are not returned to you. If service of Products or
parts are required after the Warranty Period expires, you must
pay all labor and parts charges. This warranty lasts as long as
you own your Insignia Product during the Warranty Period.
Warranty coverage terminates if you sell or otherwise transfer the
Product.
How to obtain warranty service?
If you purchased the Product at a retail store location, take your
original receipt and the Product to the store you purchased it
from. Make sure that you place the Product in its original
packaging or packaging that provides the same amount of
protection as the original packaging. If you purchased the
Product from an online web site, mail your original receipt and the
Product to the address listed on the web site. Make sure that you
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73
put the Product in its original packaging or packaging that
provides the same amount of protection as the original
packaging.
To obtain in-home warranty service for a television with a screen
25 inches or larger, call 1-888-BESTBUY. Call agents will
diagnose and correct the issue over the phone or will have an
Insignia-approved repair person dispatched to your home.
Where is the warranty valid?
This warranty is valid only to the original purchaser of the product
in the United States, Canada, and Mexico.
What does the warranty not cover?
This warranty does not cover:
• Customer instruction
• Installation
• Set up adjustments
• Cosmetic damage
• Damage due to acts of God, such as lightning strikes
• Accident
•Misuse
•Abuse
• Negligence
• Commercial use
• Modification of any part of the Product, including the
antenna
• Plasma display panel damaged by static (non-moving)
images applied for lengthy periods (burn-in).
This warranty also does not cover:
• Damage due to incorrect operation or maintenance
• Connection to an incorrect voltage supply
• Attempted repair by anyone other than a facility authorized
by Insignia to service the Product
• Products sold as is or with all faults
• Consumables, such as fuses or batteries
• Products where the factory applied serial number has been
altered or removed
REPAIR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS YOUR EXCLUSIVE REMEDY. INSIGNIA SHALL
NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR THE BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY ON THIS PRODUCT, INCLUDING, BUT
NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR
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PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA
PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES
WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND
IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF AND
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE
WARRANTY PERIOD SET FORTH ABOVE AND NO
WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL
APPLY AFTER THE WARRANTY PERIOD. SOME STATES,
PROVINCES AND JURISDICTIONS DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH
VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Insignia:
For customer service please call 1-877-467-4289
www.insignia-products.com
Distributed by Best Buy Purchasing, LLC
7601 Penn Avenue South, Richfield, Minnesota, U.S.A.
55423-3645
© 2008 Best Buy Enterprise Services, Inc.
All rights reserved. INSIGNIA is a trademark of Best Buy
Enterprise Services, Inc. Registered in some countries. All other
products and brand names are trademarks of their respective
owners.
www.insignia-products.com
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ENGLISH
08-1418
www.insignia-products.com (877) 467-4289
Distributed by Best Buy Purchasing, LLC
7601 Penn Avenue South, Richfield, MN USA 55423-3645
All rights reserved. INSIGNIA is a trademark of Best Buy Enterprise Services, Inc.
All other products and brand names are trademarks of their respective owners.
© 2008 Best Buy Enterprise Services, Inc.
Registered in some countries.
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