FAQs
Insignia 3.5” Connected GPS (NS-CNV20)
October 13, 2008
How do I pair my phone with my GPS unit?
• Touch the Phone button on the home screen. A message displays “Your phone is not set up. Set up now?” Touch Yes.
Bluetooth settings screen opens.
• Touch the green arrow on the right. The Bluetooth enable/disable screen opens.
• Touch enable, then touch the back arrow at the bottom of the screen.
• Touch PIN Number to display the keypad, then type your phone’s PIN number. Please refer to the manual that came
with your cellular phone. The default PIN number for many Bluetooth devices is 0000.
• Touch Save after you enter the number. The screen returns to the Bluetooth management screen. If you have not set
your phone to pair with a Bluetooth device, the screen indicates “No phone connected.”
• Set your phone to scan for a Bluetooth device. It should indicate that it has found a Bluetooth device and the GPS
device indicates that a phone is paired.
• Touch OK to close this message and return to the Bluetooth management screen. The screen displays the name of the
phone you paired.
• Touch any button at the bottom to exit the screen and continue using the device.
How do I answer a call with my GPS when my phone is connected via Bluetooth?
• When a call is received, an incoming call message displays showing the phone number.
• Touch the Phone alert which displays the incoming call information, then touch answer or ignore.
How do I place a call using my GPS when my phone is connected via Bluetooth?
• Touch the Phone button on the home screen. The dial keypad opens.
• Enter the phone number, then touch Call. Your phone dials the number.
Where can I get my maps updated? Does it cost anything?
• Updates are available in Best Buy stores at the Geek Squad bench. These updates will be available up to 4 times per
year.
• Each quarter, a notice will be sent to your GPS device letting you know when the updates are available.
• Updates will be free for the first year. Annual subscriptions of $99 will be available after the first year is up.
• The annual subscription includes updated maps, Google search, real time traffic, etc.
How do I attach my unit to my windshield or dash?
• Set the bottom edge of the GPS onto the mount cradle.
• Press down on the top edge of the cradle and pivot the top of the GPS into the cradle.
• Push the mount cradle and GPS assembly into the mounting bracket.
• Lift the suction fastener.
• Place the assembly on the desired location, windshield or dash, then press the fastener down to secure it to the
surface.
• If you are using this GPS unit in either California or Minnesota, it is against the law to place the suction mount on car
windshields, side, or rear windows as it can obstruct the driver’s clear view.
How do I know how much battery charge I have left?
• The battery charge indicator is located in the upper left corner of the screen.
o If the battery is fully charged, three bars will be located inside the battery icon.
How long does the battery charge last?
• A fully charged battery will last approximately 2 hours.
How long does it take to charge the battery?
• Battery charging time is normally about 4 hours.
My fingers are too big to push the letters on the screen. Is there any way I can make the buttons appear larger on the
screen?
• The size of the buttons cannot be made larger however you can use the provided touch pen to tap the screen instead of
using your fingers.
Can I pause my route and return to it later?
• Yes, you can pause a route and return to it later.
o From the map view, tough the home screen button
at the bottom of the screen.
o When the Home screen opens, touch Stop.
o To resume the route after stopping:
Touch Go to … on the Home screen, then touch Recent on the Main menu. A list of your recent
addresses opens.
Touch the destination you want on the list. The address card for that destination opens.
Touch Go to start directions.
Does the car adapter charge the battery while the GPS unit is being used?
• Yes, the car adapter charges the GPS’s battery.
Are there any indicators to let me know my battery is dying?
• No however the battery charge indicator is located in the upper left corner of the screen.
o If the battery is fully charged, three bars will be located inside the battery icon.
Will the GPS automatically recalculate my route if I deviate from the route?
• Yes, the GPS automatically recalculates routes if you deviate from the suggested route.
How do I change the GPS heading?
• On the home screen, touch the Settings button
in the upper right corner of the screen. The settings menu opens.
• Touch the Map View button. The map view selection screen opens.
• Touch the option you want. Options include:
o Car up: The top of the map view always represents the direction you are heading. The screen is in 2D, which
appears as if you are looking straight down at the map.
o North up: The top of the map view is always north.
o 3D: The map appears in perspective as though a horizon is in the distance. This is the factory default setting.
The top of the map view represents the direction you are heading.
• Touch the back arrow
to save your changes and view the settings menus, or touch the world icon to save your
changes and return to the map view.
My GPS receiver will not connect to the satellite.
• The satellite reception may be blocked by tall buildings or a metal enclosure.
o Make sure the GPS is located in an open area with a clear view of the sky.
• Static or other external interference may cause the GPS to malfunction.
o Press the reset button
OR
Unplug the GPS, then plug it back in to reset it.