Inseego NVWMIFI4620 Users Manual

©2011 Novatel Wireless, Inc. All rights reserved. The information contained in this document is subject to change without notice and should not be construed as a commitment by Novatel Wireless, Inc.
Patents and Licenses
Visit
www.novatelwireless.com/patents for a complete list of all Novatel Wireless patents.
Software License
Proprietary Rights Provisions:
The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless’ suppliers. Although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel Wireless and/or Novatel Wireless’ suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software drivers for any purpose is strictly prohibited by international law. The copying of the software drivers, except for a reasonable number of back-up copies is strictly prohibited by international law. It is forbidden by international law to provide access to the software drivers to any person for any purpose other than processing the internal data for the intended use of the software drivers.
U.S. Government Restricted Rights Clause:
The software drivers are classied as “Commercial Computing device Software” and the U.S. Government is acquiring only “Restricted Rights” in the software drivers and their Documentation.
U.S. Government Export Administration Act Compliance Clause:
It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the laws of any other country.
Trademarks and Service Marks
Novatel Wireless is a trademark of Novatel Wireless, Inc., and the other trademarks, logos, and service marks (collectively the “Trademarks”) used in this user manual are the property of Novatel Wireless or their respective owners. Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Novatel Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its respective owners.
•Novatel Wireless, and the Novatel Wireless logo are all trademarks of Novatel Wireless, Inc.
•MiFi® and the MiFi logo are registered trademarks of Novatel Wireless, Inc.
•Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
•Apple®, Mac®, and Mac OS® are trademarks of Apple, Inc., registered in the U.S. and other countries.
•Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
The names of actual companies and products mentioned in this user manual may be the trademarks of their respective owners.
Novatel Wireless Revision History
Part Number Revision Description Date
90026546 R1 Initial release 07 Oct 2011
FCC ID: PKRNVWMIFI4620
PN: 90026546_R1_DRAFTE_UG MiFi4620L_NVTL_07Oct2011_1.1
Please visit
www.novatelwireless.com/ for the latest information about your device.
Contents
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Features Package Contents
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Components
Service Status Indicator (LED) States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Service Display States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Power Management Caring for Your Device
Using the MiFi 4620L. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Accessing the Network .....................................................................11
Using the MiFi 4620L for the First Time
Assemble the Wall Charger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Install the 4G LTE SIM Card
Remove the 4G LTE SIM Card
Insert and Charge the Battery
Remove the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Battery Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Power the MiFi 4620L On and O
Activate Your Device
Connecting to the MiFi 4620L . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the MiFi 4620L After Setup is Complete
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Power On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Power O
Normal Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Setting up a Temporary Hotspot
Security for the MiFi 4620L . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
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MiFi Settings ..........................................................22
Conguring MiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Welcome Page
Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Home Wi-Fi
......................................................................................25
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Wi-Fi Proles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Choosing a Prole
Setting Up a Temporary Hotspot Changing to a Dierent Prole
Updating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
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Updating a Prole Not Currently in Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Buttons
LAN
........................................................................................31
TCP/IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connected Devices
Buttons
WWAN
Security
Advanced
.....................................................................................33
Internet Connection
WWAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Buttons
....................................................................................35
Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Set Administration Password MAC Filter
Enable MAC Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Trusted Client List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Buttons
Port Filtering
Enable Port Filtering Allowed Applications Buttons
..................................................................................45
Advanced Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Access Point
Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
System Buttons
Cong File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Cong File Download. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Cong File Upload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Buttons
Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
System Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
System Status Buttons
Port Forwarding
Port Forwarding Applications Buttons
Power Management
Automatic Shutdown Buttons
............................................................................30
.....................................................................32
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............................................................ 36
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Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Common Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
iii
Update the Firmware on the MiFi 4620L .....................................................62
Technical Support
Technical Support
..........................................................................63
......................................................................63
Product Specications and Regulatory Information ...................... 64
Product Specications ......................................................................65
General
Technology/Bands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Regulatory Statements
Wireless Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Limited Warranty and Liability
Safety Hazards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Proper Battery Use and Disposal
................................................................................65
.....................................................................66
..............................................................67
............................................................71
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
iv
1
Getting Started
Overview
Components
Power Management
Caring for Your Device
Overview
Congratulations on your purchase of the Novatel Wireless MiFi 4620L Intelligent Mobile Hotspot for 4G LTE and Wi-Fi!
This device operates over high-speed 4G LTE networks in the 700/800/1900 bands and Wi-Fi, enabling you to connect at high speeds to the Internet, your corporate Intranet, Wi-Fi enabled devices, and to access your email virtually anywhere!
The MiFi 4620L is backwards compatible to 3G networks, ensuring reliable connectivity when you need it most.
Features
Connect to High-Speed Wireless Data (4G LTE)
Wi-Fi Connectivity
Manage Wireless Network Activity
MiFi Settings is an easy-to-use web-based interface that allows you to manage, monitor,
and customize your Wi-Fi and 4G LTE connection.
Advanced embedded antenna design
VPN capability
Auto connectivity options
Package Contents
The Novatel Wireless MiFi4620L package includes:
4G LTE MiFi® 4620L
1500mAh Standard Lithium Ion Battery
Wall Charger
USB Cable (for software upgrades only)
Protective Pouch
Quick Start Guide
2
System Requirements
Supported operating systems
Windows® 7, Vista® (SP2) 32/64-Bit; XP Home, Professional,Tablet (SP3) 32-Bit
Mac OS® X v10.4 or higher
Internet browser software. For example: Microsoft Internet Explorer 6.0 or higher, Firefox,
Safari, Opera, Chrome
USB port: Type A
Wi-Fi (802.11b or higher)
Hard drive: 100 MB free hard disk space
Memory (RAM): 128 MB
To use Wi-Fi mode, your computer needs Wi-Fi capability and Internet browser software only.
Your device must have proper data service to function properly. (See page 19.)
Activate Your Device on
3
Components
FPO
Display: Shows the device status, including network signal strength, roaming status,
battery life, and the number of users connected with Wi-Fi. (See Service Display States on page 7.)
Power Button: Powers the device on and o.
Service Status Indicator (LED): Shows the device status, including connection and error
states. (See Service Status Indicator (LED) States on page 6.)
FPO
Micro USB Connector: The wall charger connects here.
4
FPO
SIM Card Slot: The SIM card is installed here.
Battery Compartment: The battery contacts connect here.
Master Reset Button: Insert a paperclip in the small hole to reset the device to factory
settings. (See How do I reset the MiFi 4620L device back to factory settings? on page 60.)
Battery Removal Divot: When the battery is installed, insert a ngernail here and lift to easily
remove it.
Network Name and Password Label (on the back cover; not shown): The pre-congured
network name (SSID) and your network key are printed on a label axed to the back of your device.
5
Service Status Indicator (LED) States
LED Color Status Description
No Light
Amber
Green
Violet
Red
O The device is powered o or otherwise is not getting power.
Solid
Blinking
Solid
Blinking
Solid
Blinking
Blinking If this occurs during power up, no SIM card is inserted. All other
The device is in power down mode.
The device is powered o and also charging the battery.
The device is powered on; 4G LTE service is available but not connected or connected while dormant.
The device is powered on and connected to the 4G LTE network and transmitting data.
The device is powered on; 3G 1X or EV-DO service is available but not connected or connected while dormant.
The device is powered on and connected to a 3G 1X or EV-DO network and transmitting data.
times, this indicates an error or a SIM card failure.
White
Blinking The device is powered on and the rmware is being upgraded.
This LED only applies to over-the-air rmware updates.
6
Service Display States
Display Icon Status Description
No icons The display is o, and the LED
is also o.
Network signal strength
XXX status
Battery status
An antenna with 0-4 bars. More bars indicate stronger signal.
xxxx xxxx
A battery outline lled with bars; while charging, the bars cycle from 0-4 bars. When fully charged, the bars don’t move.
When the battery is very low, the battery outline blinks on and o every two seconds. Charge the battery immediately.
The device is powered o or otherwise is not getting power.
More bars indicate more battery life.
Wi-Fi status
xxxx status
A Wi-Fi logo. If the icon is present, Wi-Fi is available.
xxxx xxxx
7
Power Management
Your device will work from its battery or when plugged into a power source.
Battery — Charge the battery by plugging in the wall charger. While the battery is charging
the battery icon bars blink. When the battery is fully charged, the battery icon is solid.
Wall charger — You can use the device when the charger is plugged into a wall socket. The
MiFi battery charges while it is plugged in.
Before using the MiFi 4620L, read the battery safety information in the “Safety Hazards” section of this guide. (See
Proper Battery Use and Disposal on page 71.)
8
Caring for Your Device
Like any electronic device, the device must be handled with care to ensure reliable operation. Novatel Wireless recommends the following guidelines:
Protect the device from liquids, dust, and excessive temperatures.
Do not apply adhesive labels to the device; they might cause the device to potentially
overheat and they might alter the performance of the antenna.
Store the device in a safe place when not in use.
9
2
Using the MiFi 4620L
Accessing the Network
Using the MiFi 4620L for the First Time
Connecting to the MiFi 4620L
Using the MiFi 4620L After Setup is Complete
Accessing the Network
4G LTE
With LTE bandwidth (700 MHz) you can get the broadband-like speed you require to work eciently outside the home or oce. You can connect to the Internet, corporate intranet, check your email and download attachments. 4G LTE gives you the freedom to stay productive and connected whether you’re on the road or in a meeting across town.
4G Mobile Broadband with LTE*
Download: Up to 100 Mbps (theoretical)
Upload: Up to 50 Mbps (theoretical)
3G Mobile Broadband with EVDO Rev. A*
Download: Peaks to 3.1 Mbps with typical download speeds of 600 kbps–1.4 Mbps
Upload: Peaks to 1.4 Mbps with typical upload speeds of 500-800 kbps
Subject to Customer Agreement, Calling Plan, credit approval, and other service terms.
Mobile Broadband Rev.A speed claim based on our network tests with 5 MB FTP data les without compression. Your Mobile Broadband Rev. A-enabled device will indicate coverage when you are in a Mobile Broadband Rev. A service area. When outside the Rev. A service area, your wireless device will revert to Mobile Broadband Rev. 0 (typical download speeds will be 400–700 Kbps and upload speeds will be 60–80 Kbps). *Speeds shown are theoretical speeds. Actual throughput speed and coverage may vary by network operator. Speed claims not applicable when roaming.
Wi-Fi 802.11b/g/n
802.11b uses the 2.4 GHz frequency with a bandwidth of 11 Mbps.
802.11g uses the 2.4 GHz frequency with a bandwidth of 54 Mbps.
802.11n uses the 2.4 GHz frequency with a bandwidth of 150 Mbps.
11
Using the MiFi 4620L for the First Time
To get started, follow these steps.
Conrm your computer meets the minimum system requirements. (See System
Requirements on page 3.)
Assemble the wall charger. (See Assemble the Wall Charger on page 13.)
Install the 4G LTE SIM card. (See Install the 4G LTE SIM Card on page 13.)
Insert and charge the battery. (See Insert and Charge the Battery on page 15.)
Turn on the device. (See Power the MiFi 4620L On and O on page 19.)
Connect the device to your computer using Wi-Fi. (See Connecting to the MiFi Device on
page 20.)
Connect to MiFi Settings. (See Connect to MiFi Settings on page 20.)
12
Assemble the Wall Charger
The wall charger comes with a removable plug. You need to connect it before using the MiFi device for the rst time. To assemble the wall charger, follow these steps.
Remove the plug and the wall charger from the package.
Slide the plug on to the wall charger.
Install the 4G LTE SIM Card
To install your new 4G SIM card, follow these steps.
Open the cover located on the underside of the MiFi 4620L.
Remove SIM card from the outer card, being careful not to touch the gold-colored contacts.
Hold the card as shown with the gold-colored contact points facing down.
Insert the SIM card into the slot. The 4G LTE SIM card MUST remain in the SIM card slot when
in use.
FPO
Your SIM (Subscriber Identity Module) card is a small rectangular plastic card that stores your phone number and important information about your wireless service.
CAUTION! Do not bend or scratch your SIM card. Avoid exposing your SIM card to static
electricity, water, or dirt.
13
Remove the 4G LTE SIM Card
To remove the 4G LTE SIM card, follow these steps.
Open the SIM card cover located on the underside of the MiFi 4620L. Press down on the
small black tab to the left side of the SIM card slot.
Gently remove the SIM card from the SIM card slot.
NOTE Should your 4G LTE SIM card be lost or damaged, contact your network operator.
14
Insert and Charge the Battery
IMPORTANT Before you use your device, be sure to charge the battery for at least three hours
to ensure a full initial charge.
To insert and charge the battery, follow these steps.
Press the button and then slide the cover to open the battery compartment, located on the
bottom of the device. Set the cover aside.
FPO
Align the gold-colored contacts on the battery with the gold-colored contacts on the device
and gently slide the battery into place.
FPO
15
Replace the cover by setting it on the device where the notches align, and then gently slide
the cover back toward the release button until it clicks into place.
FPO
Connect the micro USB end of the wall charger to the micro USB port on the device.
FPO
Plug the other end of the wall charger into the appropriate electrical outlet. Charge for at
least three hours.
CAUTION! Use only batteries and chargers with your device that have been approved by
Novatel Wireless. The failure to use approved batteries and chargers may increase the risk that your device will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage.
You are now ready to connect your computer or other Wi-Fi device to the MiFi 4620L.
16
Remove the Battery
To remove or replace the battery, follow these steps.
Press the button and then slide the cover to open the battery compartment, located on the
bottom of the device. Set the cover aside.
FPO
Insert your ngernail into the battery removal divot and lift the battery out of the battery
compartment.
FPO
17
Battery Tips
WARNING ! Use only batteries and chargers with your device that have been approved by
Novatel Wireless. Always use Novatel Wireless original batteries and chargers. The warranty does not cover damage caused by non-Novatel Wireless batteries and/or chargers.
It normally takes at least three hours to fully charge the battery with the wall charger.
Do not use sharp objects to access the battery well, this may damage the device and the
battery.
Do not use excessive force to remove the battery or to access the battery well.
The battery discharges more rapidly as additional devices access your MiFi device.
Battery life depends on the network, signal strength, temperature, features, and accessories
you use.
Your device also works with an approved car charger.
New batteries or batteries stored for a long time may take more time to charge.
When charging your battery, keep it near room temperature.
When storing your battery, keep it uncharged in a cool, dark, dry place.
Never expose batteries to temperatures below -10°C (14°F) or above 60°C (140°F).
Never leave the device in an unattended vehicle due to uncontrollable temperatures that
may be outside the desired temperature for this device.
Some batteries perform best after several full charge/discharge cycles.
It is normal for batteries to gradually wear down and require longer charging times. If you
notice a change in your battery life, it is probably time to purchase a new battery.
IMPORTANT Whenever you remove or insert either the battery or the SIM card, ensure your
MiFi device is not connected to any device or power source. Never use tools, knives, keys, pens or any type of object to force the door open or to remove the battery. Using any of these types of objects could result in puncturing the MiFi battery.
WARNING ! The failure to use approved batteries and chargers may increase the risk that your
device will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. To avoid risk of explosion, never dispose of batteries in a fire.
18
Power the MiFi 4620L On and O
Power On
Press the Power Button until the LED turns on green or violet.
Power Off
Press and hold the Power Button until the display turns white and the LED turns amber.
Activate Your Device
Your SIM card should come pre-activated and ready to connect. Insert the SIM card, power up the MiFi device, and connect.
If your SIM card did not come pre-activated or you need to re-activate your SIM card, you can:
go to your network operator’s retail store
contact your network operator’s customer service department
IMPORTANT The MiFi 4620L requires an activated account with a wireless carrier to function.
19
Connecting to the MiFi 4620L
Now you can connect your computer to your MiFi 4620L using Wi-Fi.
Connect to MiFi Settings
To connect to the MiFi 4620L, follow these steps.
Turn on your computer and turn on the MiFi 4620L.
The MiFi 4620L’s LED should be solid green or violet, indicating the device is in service and ready to connect. The MiFi 4620L broadcasts its own wireless network.
On your computer, use the Wi-Fi manager (Windows) or the AirPort menu bar icon
(MacOSX) to connect wirelessly to the MiFi 4620L wireless network.
Tip! The steps to connect to a Wi-Fi network vary depending on your operating system and whether
you use the native application or third-party software. Generally, you click an icon in the Windows notification area where you can select View Available Wireless Networks, or click the Airport icon in the menu bar on a Mac. If you are unfamiliar with wireless networking on your computer, consult the computer help system.
Connect to the network name found on the sticker on the back of the device. The name
includes MiFi4620L. The Wi-Fi Key (also known as the Network Key) is also found on the sticker on the back of the device.
You can change device settings by connecting to the MiFi Settings on-device web page. (See
Conguring MiFi Settings on page 23.)
IMPORTANT Charge the battery completely before you connect your computer to your MiFi
device. (See Insert and Charge the Battery on page 15.)
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