Inseego NVWMIFI4510 Users Manual

© 2011 Novatel Wireless, Inc. All rights reserved. The information contained in this document is subject to change
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without notice and should not be construed as a commitment by Novatel Wireless, Inc.
Patents and Licenses
Visit www.novatelwireless.com/patents for a complete list of all Novatel Wireless patents.
Software License
Proprietary Rights Provisions:
The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless’ suppliers. Although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel Wireless and/or Novatel Wireless’ suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software drivers for any purpose is strictly prohibited by international law. The copying of the software drivers, except for a reasonable number of back-up copies is strictly prohibited by international law. It is forbidden by international law to provide access to the software drivers to any person for any purpose other than processing the internal data for the intended use of the software drivers.
U.S. Government Restricted Rights Clause:
The software drivers are classied as “Commercial Computing device Software” and the U.S. Government is acquiring only “Restricted Rights” in the software drivers and their Documentation.
U.S. Government Export Administration Act Compliance Clause:
It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the laws of any other country.
Trademarks and Service Marks
Novatel Wireless™ is a trademark of Novatel Wireless, Inc., and the other trademarks, logos, and service marks (collectively the
“Trademarks”) used in this user manual are the property of Novatel Wireless or their respective owners. Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Novatel Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its respective owners.
• Novatel Wireless™ and the Novatel Wireless logo™ are trademarks of Novatel Wireless, Inc.
• MiFi® and the MiFi logo® are registered trademarks of Novatel Wireless, Inc.
• Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/ or other countries.
• Apple®, Mac®, and Mac OS® are trademarks of Apple, Inc., registered in the U.S. and other countries.
The names of actual companies and products mentioned in this user manual may be the trademarks of their respective owners.
FCC ID: PKRNVWMiFi4510 IC ID: 3229B-MIFI4510
PN: 90026098_R1_DraftD_15Dec2010
Please visit www.novatelwireless.com for the latest information about your device.
Contents
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Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
LED States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Display States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Battery Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Caring for Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using the MiFi 4510L Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using the Device for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Remove the Tab and Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Connect the Device to the Computer with the USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power the MiFi 4510L Device On and O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Power On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Power O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Activate Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Properly Remove the Device from Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Conguring Wi-Fi Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Congure Security for the MiFi 4510L Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the Device After Setup is Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Wi-Fi Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Normal Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Setting Up a Temporary Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Mobile Broadband with USB Cable Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connect To and Disconnect From the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Accessing the User Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Common Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Product Specications and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . 59
Product Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Technology/Bands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
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Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Regulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
RF Exposure Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Wireless Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Limited Warranty and Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Safety Hazards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Proper Battery Use and Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
3
1
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Getting Started
Overview
Components
Power Management
Caring for Your Device
Overview
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Congratulations on your purchase of the Novatel Wireless MiFi 4510L Intelligent Mobile Hotspot for Mobile Broadband and Wi-Fi!
This device operates over high-speed Mobile Broadband networks in the 800/1900 bands and Wi­Fi, enabling you to connect at high speeds to the Internet, your corporate Intranet, Wi-Fi enabled devices, and access your email virtually anywhere!
The MiFi4510L device is an Intelligent Mobile Hotspot, empowering you with high-speed data access as well as Wi-Fi connectivity.
Features
Connect to High-Speed Wireless Data
Benefit from Wi-Fi Connectivity
Choose between Two Operating Modes: Mobile Broadband with USB Cable or Wi-Fi
  NOTE  See “System Requirements” on page 6 for a complete list of supported operating systems.
Manage Wireless Network Activity
MiFi Settings is an easy-to-use web-based interface that allows you to manage, monitor, and customize your Wi-Fi and Mobile Broadband connection when the device is in Wi-Fi mode (e.g., when not connected with a USB cable).
Advanced embedded antenna design
VPN capability
Auto connectivity options
2-Way Short Messaging Service (SMS)
NDIS configuration
5
Package Contents
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The Novatel Wireless MiFi4510L package includes:
Novatel Wireless MiFi4510L
AC wall charger
Lithium-ion battery
Storage pouch
microUSB cable
Quick reference guide
Driver software included on the device (no CD required)
System Requirements
If you want to install the driver software and use MiFi4510L in USB Cable mode, your computer must meet the following requirements:
Supported operating systems (USB Cable mode only)
Windows® 2000, XP (SP2 or higher), Vista, 7
Mac OS® X v10.4 or higher
Internet browser software. For example: Microsoft Internet Explorer 6.0 or higher, Firefox, Safari, Opera, Chrome
Driver software included on the device (no CD required)
USB port: Type A, v1.1 supported; v2.0 high speed recommended
Wi-Fi (802.11b or higher)
Hard drive: 100 MB free hard disk space
Memory (RAM): 128 MB
If you want to use Wi-Fi mode only, your computer needs Wi-Fi capability and Internet browser software only.
Your device must have data service to function properly. See Activate Your Device on page 18.
Software
If you connect the MiFi4510L device to your computer for the rst time, the driver software automatically installs itself on your computer. The software is included on the MiFi 4510L device (no CD required).
The device has two modes: Mobile Broadband (USB Cable) mode, and Wi-Fi mode. In both cases you can change the device settings with the web-based MiFi Settings.
6
Components
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Display: Shows the user the device status, including network signal strength, roaming
status, battery status, email/SMS new message status, GPS on/o status, and the number of users connected with Wi-Fi. See Display States on page 10.
Power Button: Powers the device on and o.
LED: Shows the device status, including connection and error states. See LED States on page
9.
microUSB Connector: The AC charger and USB cable connect here.
[IMAGE FORTHCOMING]
[IMAGE FORTHCOMING]
7
[IMAGE FORTHCOMING]
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SIM Card Slot: The SIM card is installed here.
Battery Compartment: The battery contacts connect here.
Master Reset Button: Insert a paperclip in the small hole the device to factory settings. See
How do I reset MiFi back to factory settings? on page 57.
Battery Removal Divot: When the battery is installed, insert a ngernail here to easily
remove it.
Network Name and Password Label (Not shown): The precongured name of your network
(SSID) and your network password (also called a network key) are printed on the back of your device.
8
LED States
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LED Color Status Description
No Light
BLUE
GREEN
Red
O The device is powered o or otherwise is not getting power.
Solid
Blinking
Solid
Blinking
Blinking If this occurs during activation, no SIM card is inserted. All other
The device is powered on and not connected to the network; LTEservice is available.
The device is powered on and connected to the LTE network. Theblink rate corresponds to the connection speed.
The device is powered on and not connected to the network; 2G/3G service is available.
The device is powered on and connected to the 2G/3G network. Theblink rate corresponds to the connection speed.
times, this indicates an error. See Troubleshooting on page 54.
9
Display States
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Display Icon Status Description
No icons
Network signal strength
Battery status
Roaming indicator
[icon]
[icon]
[icon]
[icon]
The display is o, and the LED is also o
An antenna with bars More bars indicate stronger signal.
A battery outline lled with bars; while charging, the bars cycle from 0-4 bars. When fully charged, the bars are static.
When the battery has 5% or 15 minutes of charge remaining, the battery outline blinks on and o every two seconds.
Present or not present If the icon is present, the device is roaming on
The device is powered o or otherwise is not getting power.
More bars indicate more battery life.
If the device LED and display are all o except for the battery icon, the device is in low-power Standby mode. See Power Management on page 53. This means the device is charging while connected to a computer, but the device is not connected to the network.
another carrier’s network.
Email/SMS icon
GPS on/o status icon
No. of Wi-Fi users connected
[icon]
[icon]
[icon]
Present or not present If the icon is present, a new email or SMS
message is waiting.
Present or not present If the icon is present, the GPS feature is turned
on.
Number The number indicates the number of Wi-Fi
users connected to the device.
10
Power Management
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Your device will work from its battery or when plugged into a power source.
Battery — The battery lasts for up to seven hours. Charge the battery by plugging in the AC adapter. While the battery is charging the battery icon bars blink. When the battery is fully charged, the battery icon is solid.
Wall power — You can use the device when it is plugged into a wall socket. The MiFi battery charges while it is plugged in.
USB power from a computer — You can use the device as a USB modem while plugged into the USB port of a computer, using a microUSB cable. The battery charges while it is plugged in. Charging the battery through the USB port is slower than charging it with wall power.
Before using the MiFi 4510L device, read the battery safety information in the “Safety Hazards” section of this guide. See Proper Battery Use and Disposal on page 66.
11
Battery Tips
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WARNING !  Use only batteries and chargers with your device that have been approved by 
your service provider or by Novatel Wireless. Always use Novatel Wireless original batteries and  chargers. The warranty does not cover damage caused by non-Novatel Wireless batteries and/or  chargers.
It normally takes at least four hours to fully charge the battery.
Do not use sharp objects to access the battery well, this may damage the device and the battery.
Do not use excessive force to remove the battery or to access the battery well.
If your MiFi device is connected to a computer using a USB cable, the battery charges.
When one device is accessing mobile data while your MiFi device is using battery power, the device lasts up to four hours.
The battery discharges more rapidly as additional devices access your MiFi device.
Battery life depends on the network, signal strength, temperature, features, and accessories you use.
Your device also works with an approved car charger.
New batteries or batteries stored for a long time may take more time to charge.
When charging your battery, keep it near room temperature.
When storing your battery, keep it uncharged in a cool, dark, dry place.
Never expose batteries to temperatures below -10°C (14°F) or above 45°C (113°F).
Never leave the device in an unattended vehicle due to uncontrollable temperatures that may be outside the desired temperature for this device.
Some batteries perform best after several full charge/discharge cycles.
It is normal for batteries to gradually wear down and require longer charging times. If you notice a change in your battery life, it is probably time to purchase a new battery.
IMPORTANT Whenever you remove or insert either the battery or the SIM card, ensure your 
MiFi device is not connected to any device or power source. Never use tools, knives, keys, pens or  any type of object to force the door open or to remove the battery. Using any of these types of  objects could result in puncturing the MiFi battery.
WARNING !  The failure to use approved batteries and chargers may increase the risk that your 
device will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property  damage. To avoid risk of explosion, never dispose of batteries in a fire.
12
Caring for Your Device
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Like any electronic device, the device must be handled with care to ensure reliable operation. Novatel Wireless recommends the following guidelines:
Protect the device from liquids, dust, and excessive temperatures.
Do not apply adhesive labels to the device; they might cause the device to potentially overheat and they might alter the performance of the antenna.
The USB connector should plug easily into your computer’s standard Type A USB port. Do not force the device into a port, as doing so might damage the connector.
Remove the device from your computer before transporting it.
Store the device in a safe place when not in use.
13
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