Inseego NVWMC760 Users Manual

BROADBANDACCESS / NATIONALACCESS™

DRAFT ONLY_Rev1B

USB760 MODEM

HARDWARE USER MANUAL

Contents

Welcome....................................................................................................................................1

Wireless communications .......................................................................................................2

Safety hazards.....................................................................................................................................................2

Limitation of liability..............................................................................................................................................3

Copyright..............................................................................................................................................................3

Patents and licenses............................................................................................................................................3

USB760 Modem Hardware: Overview.....................................................................................4

Care of Your USB760 Modem.............................................................................................................................4

Getting Started.....................................................................................................................................................5

Customer Service ................................................................................................................................................5

USB760 Modem System Requirements..............................................................................................................5

Your Verizon Wireless USB760...........................................................................................................................6

The USB760 Modem Package............................................................................................................................7

Ways to Access ...................................................................................................................................................8

How to Use Your USB760 Modem...........................................................................................9

Basics ..................................................................................................................................................................9

Inserting and Removing the USB760 Modem...................................................................................................11

USB760 Accessories..............................................................................................................14

How to Insert and Use the microSD Memory Card ...........................................................................................15

How to Use the Lanyard Accessory...................................................................................................................19

How to Use the USB Cable ...............................................................................................................................20

Technical Support ..................................................................................................................21

Data Technical Support.....................................................................................................................................21

Troubleshooting.....................................................................................................................23

USB760 Modem.................................................................................................................................................23

Product Specification.............................................................................................................24

Regulatory Notices.................................................................................................................25

Federal Communications Commission Notice (FCC -- United States)..............................................................25

RF Exposure/Specific Absorption Rate (SAR) Information ...............................................................................26

Limited Warranty and Liability ..............................................................................................27

Glossary..................................................................................................................................28

Trademarks and Service Marks.............................................................................................30

Welcome

Congratulations on purchasing the Verizon Wireless USB760 Modem for Broa dbandAccess and NationalAccess service!

Before installing the USB760 Modem VZAccess Manager software and drivers, review this manual which outlines the features of the USB760 Modem hardware.

This dual-band USB Modem operates over the high-speed BroadbandAccess and NationalAccess networks in the 800/1900 bands enabling you to connect at high speeds to the Internet, your corporate Intranet, and your email while you're away from the office.

USB760 Modem USER GUIDE_revB

Wireless communications

Important Notice

Due to the transmission and reception properties of wireless communications, data can occasionally be lost or delayed. This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio transmission path. Although data loss is rare, the environment where you operate the modem may adversely affect communications.

Variations in radio signal strength are referred to as fading. Fading is caused by several different factors including signal reflection, the ionosphere, and interference from other radio channels.

Verizon Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the USB760 Modem, or failure of the USB760 Modem to transmit or receive such data.

Safety hazards

Do not operate the USB760 Modem in an environment that may be susceptible to radio interference resulting in danger specifically;

Areas where prohibited by the law

o Follow any special rules and regulations and obey all signs and notice s. Always turn off the host

device and remove the modem from the USB port when instructed to do so, or when you suspect that it may cause interference or danger.

Where explosive atmospheres may be present

o Do not operate your modem in any area where a potentially explosive atmosphere may exist.

Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Be aware and comply with all signs and instructions.

o Users are advised not to operate the modem while at a refueling point or service station. Users are

reminded to observe restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants or where blasting operations are in progress.

o Areas with a potentially explosive atmosphere are often but not always clearly marked. Potential

locations can include gas stations, below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), areas where the air contains chemicals or particles, such as grain, dust or metal powders, and any other area where you would normally be advised to turn off your vehicle engine.

Near Medical and life support equipment

o Do not operate your modem in any area where medical equipment, life support equipment, or near

any equipment that may be susceptible to any form of radio interference. In such areas, the host communications device must be turned off. The modem may transmit signals that could interfere with this equipment.

On an aircraft, either on the ground or airborne

o In addition to FAA requirements, many airline regulations state that you must suspend wireless

operations before boarding an airplane. Please ensure that the host device is turned off and your modem is removed from the USB port prior to boarding aircraft in order to comply with these regulations. The modem can transmit signals that could interfere with various onboard systems and controls.

While operating a vehicle

o The driver or operator of any vehicle should not operate a wireless data device while in control of a

vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some countries, operating such commu nications devices while in control of a vehicle is an offense.

USB760 Modem USER GUIDE_revB

Limitation of liability

The information contained in this document is subject to change without notice and should n ot be construed as a commitment by Verizon Wireless Inc.

Copyright

Patents and licenses

Licensed by QUALCOMM Incorporated under one or more of the following Patents: 4,901,307 5,490,165 5,056,109 5,504,773 5,101,501

5,506,865 5,109,390 5,511,073 5,228,054 5,535,239 5,267,261 5,544,196 5,267,262 5,568,483 5,337,338 5,600,754 5,414,796 5,657,420 5,416,797 5,659,569 5,710,784 5,778,338

Software Drivers License

Proprietary Rights Provisions: The software drivers provided with this product are copyrighted by Verizon Wireless and/or Verizon Wireless’

suppliers. And although copyrighted, the software drivers are unpublished and embody valua ble trade secrets proprietary to Verizon Wireless and/or Verizon Wireless’ suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software drivers for any purpose is strictly prohibited by internationa l law. The copying of the software drivers, except for a reasonable number of back-up copi es is strictly prohibited by international law. It is forbidden by international law to provide access to the software drivers to any person for any purpose other than processing the internal data for the intended use of the software drivers.

U.S. Government Restricted Rights Clause: The software drivers are classified as "Commercial Computing device Software" and the U.S. Government is

acquiring only "Restricted Rights" in the software drivers and their Docume ntation. U.S. Government Export Administration Act Compliance Clause: It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any

country where such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the laws of any other country.

USB760 Modem USER GUIDE_revB

USB760 Modem Hardware: Overview

Thank you for choosing the advanced and compact USB760 Modem with microSD™ by Novatel Wireless! This 2-in-1 mini device empowers you with high-speed data access on the Verizon Wireless BroadbandAccess wireless data network and it provides removable memory storage options all in one convenient and compact USB package. Along with the many advanced features of BroadbandAccess, such as data speeds up to 1.4Mbps, this device offers:

• High Speed Wireless Data (BroadbandAccess) The USB760 Modem enables subscribers to access the latest in CDMA EV-DO technology, referred to as Rev A, resulting in higher data rates and higher system capacity that enable richer applications and services.

• Optional microSD™ Memory Storage Optional removable memory storage makes life on the go more convenient than ever. Save and transport important files such as documents, music, and pictures on microSD cards up to 16GB.

• Thumb-Size USB (Universal Serial Bus) Only a couple of inches in size, the universal form factor makes wireless BroadbandAccess and file storage more convenient than ever since it works with virtually all computing devices equipped with a Type-A USB port such as notebooks, desktops, tablet PCs, and personal digital assistants.

• Exclusive NovaSpeed Technology NovaSpeed, the latest software technology from Novatel Wireless, enhances BroadbandAccess speed up to 400%. Experience pure streaming video, online gaming, simultaneous uploads and downloads, and large file transfers with virtually no interruptions or buffering.

• Intuitive VZAccess Manager Software for automatic installation without a CD and easy navigation.

• Compatibility with Different Operating Systems

Designed to operate on different computing platforms and operating system s including, Windows Vista, XP, 2000; Mac OS X 10.3.9 or higher; and Linux

*see System Requirements for a complete list of operating system support.

More features of this 2-in-1 device include

• Advanced embedded antenna design

• VPN capability

• Auto Connectivity options

• 2-Way Short Messaging Service (SMS)

• NDIS configuration

• External Antenna Connector

Care of Your USB760 Modem

As with any electronic device, the USB760 Modem must be handled with care to ensure reliable operation. Verizon Wireless recommends the following handling guidelines:

• Do not apply adhesive labels to the USB760 Modem; they may cause the device to potentially overheat

and they may alter the performance of the antenna

• The USB connector should plug easily into your computer’s Type A USB port. Forcing the device into a

port may damage the connector.

• Protect the USB760 Modem from liquids, dust, and excessive heat.

• Store the USB760 Modem in a safe place, when not in use.

USB760 Modem USER GUIDE_revB

Getting Started

Important: The USB760 Modem requires an activated account with Verizon Wireless in order to function. The modem

can be activated three ways:

• in a Verizon Wireless store

• by contacting Verizon Wireless Telesales

• self-activated through the Verizon Wireless activation website.

Customer Service

For Customer Service while in the U.S. or Canada, dial 1-800-922-0204.

USB760 Modem System Requirements

To install and use the USB760 Modem, your host computer must meet these requirements:

Operating System

Windows

Mac Linux

® Vista, XP (SP2 or higher), 2000

NOTE: Windows XP SP1, Windows 2000 SP3 and SP4 require specific OS patches. For details please go to

- OR -

® OS X 10.3.9 or higher

www.vzam.net.

Software Internet browser software (i.e. Internet Explorer, Netscape,

Safari, Firefox, AOL)

Modem Software VZAccess Manager included on the device, no CD

required. CPU 166 MHz or higher Interface One Type-A USB port Disk Drive CD-ROM Memory (RAM) 32 MB Hard Disk Space 14 MB

USB760 Modem USER GUIDE_revB

Your Verizon Wireless USB760

Your USB760 Modem has the following parts:

Note: VZAccess Manager software is required to be installed on each device to support the modem.

n USB Connector

microSD Slot

Protective Cap (not shown)

Lanyard hook (on bottom of device)

LED Indicator

r s External Antenna Connector

Bottom view, USB connector end

F.P.O.

1. USB Connector: Connects to your computing device via the Type A USB port

2. microSD Memory Card Slot: Accommodates optional microSD memory cards up to 4GB (microSD cards sold separately)

3. Protective Cap: Protects USB Connector from debris/damage when not in use.

4. Lanyard hook: Permits use of lanyard accessory for wearable portability of the USB760.

5. External Antenna Connector: Connect an optional external antenna to the USB760 Modem for improved performance in fringe areas

6. Service Status Indicator (LED): Visual simple service status LED indicator that shows you service and data modes. Please see the following page for an explanation of the LED states.

USB760 Modem USER GUIDE_revB

Service Status Indicator (LED)

The USB760 Modem is designed with a status light that simply indicates whether or not the device is powered on and what the connection status is.

LED not lit No Power to Modem

LED GREEN - Solid Modem is powered but not transmitting

or receiving

LED GREEN – slow blinking Modem searching for a CDMA network

LED GREEN – intermittent blinking Modem transmitting/receiving data;

blinking rate proportional to data speed

LED RED No Service

LED AMBER Error, reset modem

The USB760 Modem Package

The Verizon Wireless USB760 Modem package includes:

• Verizon Wireless USB760 Modem

• VZAccess Manager CD ROM (includes detailed user guides)

• Quick Reference Guide

• Lanyard

• Keychain

USB760 Modem USER GUIDE_revB

Ways to Access

The Verizon Wireless USB760 Modem supports Verizon Wirel ess BroadbandAccess and NationalAccess service for a superior wireless data connection.

BroadbandAccess/NationalAccess

Now you can get the broadband-like speed you require to work efficiently outside the home or office. You can connect to the Internet, corporate intranet, check your email and download attachments with average download speeds of 400 - 700 Kbps. BroadbandAccess gives you the freedom to stay productive and connected whether you're on the road or in a meeting across town. You also receive NationalAccess service when outside the BroadbandAccess Rate and Coverage Area. NationalAccess is available in thousands of cities and towns and allows download speeds of 60-80 Kbps and burst up to 144 Kbps.

Rev. A capable data devices

• Download: typical download speeds of 600 kbps - 1.4 Mbps.

• Upload: typical upload speeds of 500-800 kbps.

Rev. 0 capable data devices

• Download: typical download speeds of 400-700 kbps with a maximum download speeds burst to

2Mbps.

• Upload: typical upload speeds of 60-80 kbps) with peak speeds burst to 144 kbps.

Subject to Customer Agreement, Calling Plan, credit approval & other service terms.

BroadbandAccess Rev.A speed claim based on our network tests with 5 MB FTP data files without compression. Verizon Wireless is rapidly adding Rev. A capability to your BroadbandAccess service area. Your BroadbandAccess Rev. A-enabled device will indicate coverage when you are in a BroadbandAccess Rev. A service area. When outside the Rev. A service area, your wireless device will revert to BroadbandAccess Rev. 0 (typical download speeds will be 400–700 Kbps and upload speeds will be 60–80 Kbps) or NationalAccess coverage areas, where available. Actual throughput speed and coverage may vary. Speed claims not applicable when roaming.

NationalAccess Rev.0 speed claim based on our network test with 101 KB FTP data files, without compression. Actual throughout speed and coverage may vary. Speed claim not applicable when roaming.

USB760 Modem USER GUIDE_revB

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