Inseego NVWMC727 Users Manual
BROADBANDACCESS / NATIONALACCESS™
USB727 M
ODEM
HARDWARE USER MANUAL
Contents
Welcome....................................................................................................................................1
Wireless communications..........................................................................................................................................1
Safety hazards............................................................................................................................................................1
Limitation of liability....................................................................................................................................................2
Copyright.....................................................................................................................................................................2
Patents and licenses.................................................................................................................................................. 2
USB727 Modem Hardware: Overview.....................................................................................3
Customer Se r v i c e.......................................................................................................................................................4
USB727 Modem System Requirements...................................................................................................................4
Your Verizon Wireless USB727 ................................................................................................................................5
Care of Your USB727 Modem...................................................................................................................................6
The USB727 Modem Package..................................................................................................................................6
Supported Services....................................................................................................................................................6
Installation and Configuration.................................................................................................8
Basics......................................................................................................................... .................................................8
Inserting and Removing the USB727 Modem..........................................................................................................9
USB727 Accessories..............................................................................................................12
How to Insert and Use the microSD Memory Card................................................................................................13
How to Use the Lanyard Accessory........................................................................................................................15
How to Use the Clip Holder and USB Cable ..........................................................................................................16
Technical Support..................................................................................................................17
Data Technical Support ...........................................................................................................................................17
Troubleshooting.....................................................................................................................18
USB727 Modem .......................................................................................................................................................18
Product Specification.............................................................................................................19
Regulatory Notices.................................................................................................................20
Federal Communications Commission Notice (FCC -- United States) ................................................................20
RF Expo sure /Speci f i c Ab sorp ti o n Rate ( SAR) Infor ma tion...................................................................................21
Limited Warranty and Liability ..............................................................................................22
Glossary..................................................................................................................................23
Trademarks and Service Marks.............................................................................................25
Welcome
Congratulations on purchasing the Verizon Wireless USB727 Modem for BroadbandAccess and
NationalAccess service!
Before installing the USB727 Modem VZAccess Manager software and drivers, review this manual which
outlines the features of the USB727 Modem hardware.
Important: Do not plug the USB727 Modem into the Type A USB port until you have installed VZAccess
Manager and have activated BroadbandAccess and NationalAccess service for your USB727 Modem. (See
the VZAccess Manager User Guide for detailed instructions on installation and software features, located on the
Installation CD.)
This dual-band USB Modem operates over the high-speed BroadbandAccess and NationalAccess networks in
the 800/1900 bands enabling you to connect at high speeds to the Internet, your corporate Intranet, and your
email while you're away from the office.
Wireless com munica tions
Important Notice
Due to the transmission and reception properties of wireless communications, data can occasionally be lost or
delayed. This can be due to the variation in radio signal strength that results from changes in the characteristics
of the radio transmission path. Although data loss is rare, the environment where you operate the modem may
adversely affect communications.
Variations in radio signal strength are referred to as fading. Fading is caused by several different factors
including signal reflection, the ionosphere, and interference from other radio channels.
Verizon Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or
errors in data transmitted or received with the USB727 Modem, or failure of the USB727 Modem to transmit or
receive such data.
Safety ha zar d s
Do not operate the USB727 Modem in an environment that may be susceptible to radio interference resulting in
danger specifically;
Areas where prohibited by the law
o Follow any special rules and regulations and obey all signs and notices. Always turn off the host
device and remove the modem from the USB port when instructed to do so, or when you suspect
that it may cause interference or danger.
Where explosive atmospheres may be present
o Do not operate your modem in any area where a potentially explosive atmosphere may exist.
Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Be
aware and comply with all signs and instructions.
o Users are advised not to operate the modem while at a refueling point or service station. Users are
reminded to observe restrictions on the use of radio equipment in fuel depots (fuel storage and
distribution areas), chemical plants or where blasting operations are in progress.
o Areas with a potentially explosive atmosphere are often but not always clearly marked. Potential
locations can include gas stations, below deck on boats, chemical transfer or storage facilities,
vehicles using liquefied petroleum gas (such as propane or butane), areas where the air contains
chemicals or particles, such as grain, dust or metal powders, and any other area where you would
normally be advised to turn off your vehicle engine.
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Near Medical and life support equipment
o Do not operate your modem in any area where medical equipment, life support equipment, or near
any equipment that may be susceptible to any form of radio interference. In such areas, the host
communications device must be turned off. The modem may transmit signals that could interfere
with this equipment.
On an aircraft, either on the ground or airborne
o In addition to FAA requirements, many airline regulations state that you must suspend wireless
operations before boarding an airplane. Please ensure that the host device is turned off and your
modem is removed from the USB port prior to boarding aircraft in order to comply with these
regulations. The modem can transmit signals that could interfere with various onboard systems and
controls.
While operating a vehicle
o The driver or operator of any vehicle should not operate a wireless data device while in control of a
vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In
some countries, operating such communications devices while in control of a vehicle is an offence.
Limitation of liability
The information contained in this document is subject to change without notice and should not be construed as
a commitment by Verizon Wireless Inc.
Copyright
©2007 Verizon Wireless, Inc.
Patents and licenses
Licensed by QUALCOMM Incorporated under one or more of the following Patents:
4,901,307 5,490,165 5,056,109 5,504,773 5,101,501
5,506,865 5,109,390 5,511,073 5,228,054 5,535,239
5,267,261 5,544,196 5,267,262 5,568,483 5,337,338
5,600,754 5,414,796 5,657,420 5,416,797 5,659,569
5,710,784 5,778,338
Software Drivers License
Proprietary Rights Provisions:
The software drivers provided with this product are copyrighted by Verizon Wireless and/or Verizon Wireless’
suppliers. And although copyrighted, the software drivers are unpublished and embody valuable trade secrets
proprietary to Verizon Wireless and/or Verizon Wireless’ suppliers. The disassembly, decompilation, and/or
Reverse Engineering of the software drivers for any purpose is strictly prohibited by international law. The
copying of the software drivers, except for a reasonable number of back-up copies is strictly prohibited by
international law. It is forbidden by international law to provide access to the software drivers to any person for
any purpose other than processing the internal data for the intended use of the software drivers.
U.S. Government Restricted Rights Clause:
The software drivers are classified as "Commercial Computing device Software" and the U.S. Government is
acquiring only "Restricted Rights" in the software drivers and their Documentation.
U.S. Government Export Administration Act Compliance Clause:
It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any
country where such transfer is prohibited by the United States Export Administration Act, or any successor
legislation, or in violation of the laws of any other country.
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USB727 Modem Hardware: Overview
Thank you f or c hoosing the advanc ed and co mp act USB7 27 Modem wit h microSD ™ by Novatel
Wireless! T his 2-in-1 device empo w ers y ou with high-speed dat a ac cess on the Verizon W ireless
BroadbandAccess wireless data netw ork and it provides removable me mo ry s t orage optio ns all in
one conve nient and compact US B package. Along with t he many advanced features of
BroadbandAccess, such as data speeds up to 1.4Mbps, this device offers:
• High Speed Wireless Data (BroadbandAccess)
The USB727 Modem enables subscribers to access the latest in CDMA EV-DO technology, referred to
as Rev A, resulting in higher data rates and higher system capacity that enable richer applications and
services.
• Optional microS D ™ Memory Storage
Optional removable memory s t orage makes lif e on the g o more conv enient than ever. Save
and trans port important f iles s uch as documents, m us ic , and pictures on microSD cards up to
4GB.
• USB (Universal Ser i al Bus)
Universal form factor makes w ireless BroadbandAccess and file storage mor e c onvenient
than ever since it works with virtually all computing devices equipped with a Type- A USB port
such as not ebooks, des k tops, tablet PCs, and p ersonal digit al as s istants.
• Compatibility with Different Operating Systems
Designed to operate on different computing platforms and operating systems including, Windows Vista,
XP, 2000; Mac OS X 10.3.9 or higher; and Linux
*see System Requirements for a complete list of operating system support.
• Intuitive VZAccess Manager Software for simple installat ion and easy nav igation.
• Advanced Antenna System maximizes d at a s peed perf ormance for s uperior network signal
reception.
More features of t his 2-in-1 device incl u de
• VPN capability
• Auto Connectivity options
• 2-Way Shor t Messaging Service (SMS)
• NDIS configuration
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Important: The USB727 Modem requires an activated account with Verizon Wireless in order to function. The
modem can be activated three ways:
• in a Verizon Wireless store
• by contacting Verizon Wireless Tel esale s
• self-activated through the Verizon Wireless activation website.
Important: Prior to using the USB727 Modem:
• Install VZAccess Manager as provided with your VZAccess Manager Installation CD (refer to the
comprehensive VZAccess Manager User Guide for instruction, located on the VZAccess Manager
Installation CD).
Customer Service
For Customer Service while in the U.S. or Canada, dial 1-800-922-0204.
USB727 Modem System Requirements
To install and use the USB727 Modem, your host computer must meet these requirements:
Operating System
Software Internet browser software (i.e. Internet Explorer, Netscape,
Modem Software VZAccess Manager Included on the VZAccess Manager
Windows
Mac
Linux
Safari, Firefox, AOL)
Installation CD
® Vista, XP (SP2 or higher), 2000
NOTE: Windows XP SP1, Windows 2000 SP3
and SP4 require specific OS patches. For
details please go to www.vzam.net
- OR -
® OS X 10.3.9 or higher
.
CPU 166 MHz or higher
Interface One Type-A US B port
Disk Drive CD-ROM
Memory (RAM) 32 MB
Hard Disk Space 14 MB
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Your Verizon Wireless USB727
The USB727 Modem has been developed for mobile computing and supports the Universal Serial Bus (USB)
interface. Almost every notebook, desktop, and handheld computing device has a Type A USB port which
opens up the option for you to easily move your Verizon Wireless USB727 Modem from platform to platform
(for example, from your personal digital assistant to your notebook) and even use on different operating
systems,(for example from Windows to Mac).
Note: VZAccess Manager software is required to be installed on each device to support the modem.
USB Connector
microSD Slot
Flip-up Ante nna
Protective Cap
Lanyar d ho ok (on bottom of device)
LED Indicator
1. USB Connector: Connects to your computing device via the Type A USB port
2. microSD Memory Card Slot: Accommodates optional microSD memory cards up to 4GB (microSD
cards sold separately)
3. Flip-up Antenna: The advanced dual band diversity antenna system design incorporates a flip-up
antenna, maximizing data speed performance and allowing for stronger network signal reception.
4. Protective Cap: Protects USB Connector from debris/damage when not in use.
5. Lanyard hook: Permits use of lanyard accessory for wearable portability of the USB727.
6. LED Indicator: Visual simple service status LED indicator that shows you service and data modes.
The LED lights are green, red, and amber and operate as follows:
Bottom view, antenna end
LED not lit No Power to Modem
LED GREEN - Solid Modem is powered but not transmitting
or receiving
LED GREEN – slow blinking Modem searching for a CDMA network
LED GREEN – intermittent blinking Modem transmitting/receiving data;
blinking rate proportional to data speed
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LED RED No Service
LED AMBE R Error, rese t mod em
Care of Your USB727 Modem
As with any electronic device, the USB727 Modem must be handled with care to ensure reliable
operation. Verizon Wireless recommends the following handling guidelines:
• Do not apply adhesive labels to the USB727 Modem; they may cause the device to potentially overheat
and they may alter the performance of the antenna
• The USB connector should plug easily into your computer’s Type A USB port. Forcing the device into a
port may damage the connector.
• Protect the USB727 Modem from liquids, dust, and excessive heat.
• Store the USB727 Modem in a safe place, when not in use.
The USB727 Modem Package
The Verizon Wireless USB727 Modem package includes :
• Verizon Wireless USB727 Modem
• VZAccess Manager CD ROM (includes detailed user guides)
• Quick Reference Guide
• Lanyard
Important: Do not plug the USB727 Modem into the USB port until you have installed VZAccess Manager. (See
the VZAccess Manager User Guide for detailed instructions on installation, activation, and software features,
located on the Installation CD.)
Supported Services
The Verizon Wireless USB727 Modem supports Verizon Wireless BroadbandAccess and NationalAccess
service for a superior wireless data connection.
BroadbandAccess/NationalAccess
Now you can get the b roadband-like speed you require to work efficiently outside the home or office. You
can connect to the Internet, corporate intranet, check your email and dow n load attachments with average
download speeds of 400 - 700 Kbps. BroadbandAccess gives you the freedom to stay productive and
connected whether you're on the road or in a meeting across town. You also receive NationalAccess
service when outside the BroadbandAccess Rate and Coverage Area
thousands of cities and towns and allows download speeds of 60-80 Kbps and burst up to 144 Kbps.
Rev. 0 capable data devices
• Download: typical download speeds of 400-700 kbps with a maximum download speeds burst to
2Mbps.
• Upload: typical upl oad speeds of 60-80 kbps) with p eak speeds burst to 144 kbps.
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. National Access is available in
4
6
Rev. A capable data devic es
• Downl oad: typical download speeds of 600 kbps - 1.4 Mbps.
• Uploa d : typical upload speeds of 500-800 kbps.
Subject to Custom er Agreement, Calling Plan, credit approval & other serviceterms.
1BroadbandAccess is avail able in 242 major metropolitan areas covering over 200 mill ion people, and is expanding coast to
coast. BroadbandAccess i s also available in 180 prim ary airports in the U.S. Speeds average 400-700 kbps with bursts
capable of 2 Mbps on our network tests with 5MB FTP data files. Visit www.verizonwireless.com
information.
2
NationalAccess speed claim based on our network test with 101 KB FTP data files, wi thout compression. Actual t hroughout
speed and coverage may vary. Speed claim not applicable when roami ng.
for the latest coverage ar ea
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