Inseego NVWMC620 User Manual

User Guide

Patents and Licenses

Visit www.novatelwireless.com/patents for a complete list of all Novatel Wireless patents.

Software License

Proprietary Rights Provisions:

The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless’ suppliers. Although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel Wireless and/or Novatel Wireless’ suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software drivers for any purpose is strictly prohibited by international law. The copying of the software drivers, except for a reasonable number of back-up copies is strictly prohibited by international law. It is forbidden by international law to provide access to the software drivers to any person for any purpose other than processing the internal data for the intended use of the software drivers.

U.S. Government Restricted Rights Clause:

The software drivers are classied as “Commercial Computing device Software” and the U.S. Government is acquiring only “Restricted Rights” in the software drivers and their Documentation.

U.S. Government Export Administration Act Compliance Clause:

It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the laws of any other country.

Trademarks and Service Marks

Verizon Wireless is a trademark of Verizon Wireless, Inc., and the other trademarks, logos, and service marks (collectively the “Trademarks”) used in this user manual are the property of Verizon Wireless or their respective owners. Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Verizon Wireless or any other Trademark displayed in this user manual without the written permission of Verizon Wireless or its respective owners.

• Novatel Wireless, and the Novatel Wireless logo are trademarks of Novatel Wireless, Inc.

• Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft® Corporation in the United States and/or other countries.

• Apple® and Mac® are registered trademarks of Apple, Inc., registered in the U.S. and other countries.

• LTE™ is a trademark of ETSI.

The names of actual companies and products mentioned in this user manual may be the trademarks of their respective owners.

Novatel Wireless Revision History

Part Number Revision Description Date

90029147 R1 Initial release 30 Apr 2015

FCC ID: PKRNVWMC620 IC ID: 3229B-MC620

PN: 90029147 R1 DRAFTA Regulatory 30Apr2015 Please visit www.verizonwireless.com for the latest information about your device.

Contents

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Package Contents ....................................................................... 2

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Components ................................................................................ 3

Status & Data LED Indicators ............................................................. 4

Caring for Your Device ....................................................................... 5

Using the MiFi U630L. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Using the MiFi U620L Modem for the First Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Install the 4G LTE SIM Card ............................................................... 8

Properly Insert the Device in Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using the Device After Setup is Complete ...................................................12

Connect To and Disconnect From the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Accessing the MiFi Web User Interface (UI). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

MiFi Web UI Content/Screens TBD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Common Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Technical Support ..........................................................................18

Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Data Technical Support ................................................................. 18

Product Specications and Regulatory Information ...................... 19

Product Specications ......................................................................20

General ................................................................................20

Technology/Bands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Regulatory Statements .....................................................................21

Federal Communications Commission Notice (FCC – United States) ..................21

Wireless Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Limited Warranty and Liability ..............................................................24

Safety Hazards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Getting Started

Overview

Components

Caring for Your MiFi U620L

Overview

Congratulations on purchasing the MiFi 4G LTE Global USB Modem U620L for 4G LTE Mobile Broadband service.

This 4G LTE USB modem enables you to connect at high speeds to the Internet, your corporate Intranet, and access your email while you’re away from the oce.

Package Contents

The MiFi 4G LTE Global USB Modem U620L package includes:

• MiFi 4G LTE Global USB Modem U620L

• Quick Reference Guide

System Requirements

• Supported operating systems

• Windows® 7 or 8

• Mac OS® 10.5 or higher

• USB port: Type A, v2.0 or higher

• Supported browsers:

• Microsoft Internet Explorer u or higher

• Mozille Firefox 3.6 or higher

• Google Chrome 9 or higher

• Apple Safari 5 or higher

• Opera 9 or higher

• Verizon Wireless data plan

Components

(inside under cover)

➊ Status LED indicator — indicates the network and trac status; it also indicates when their

is no SIM or a SIM error, and when a software update is in progress. (See xxxx on page 4.)

➋ Data Usage LED indicator — indicates data usage from less than 80% to 100% or greater; it

also indicates when data usage information is not available.

➌ USB Connector — connects to your computer through a type A USB port.

➍ USB Connector Pivot— allows the USB Connector to rotate, making it easier to connect to

computers.

➎ USB Folding Hinge — folds xxxxxxxxxxxxxxxx. (See xxxxx on page 14.)

➏ Back Panel (removable) — covers the 4G LTE SIM card slot. Press gentle on the cover with

your thumb and slide the panel o.

➐ 4G LTE SIM Card Slot — inside under the back panel, insert the 4G LTE SIM card into the

spring-loaded SIM card slot (under the back panel - not shown). (See Install the 4G SIM Card on page <?>.)

Status & Data LED Indicators

The LED indicates the modem status.

Status LED Color Status Description

No Light The device is powered o or otherwise is not getting

power.

Green Solid

Blinking

Amber Solid

Blinking

White Solid

Blinking

Data LED

No Light Data Usage information is not available.

The Home network is available. No trac (attached OR data connection).

The Home network is available. With trac.

The Roaming network is available. No trac.

The Roaming network is available. With trac.

Service error or SIM card error; no service is available. No SIM or SIM error.

Green Solid Data Usage: < 80%.

Amber Solid Data Usage: 80-89%.

Red Solid

Blinking

Data Usage: 90-99% Data Usage: 100% or greater

Caring for Your Device

Like any electronic device, the modem must be handled with care to ensure reliable operation. Verizon Wireless recommends the following guidelines:

• Protect the device from liquids, dust, and excessive temperatures.

• Do not apply adhesive labels to the device; they might cause the device to overheat or alter antenna performance.

• The USB connector should plug easily into your computer’s standard type A USB port. Forcing the device into a port might damage the connector.

• Remove the device from your computer before transporting it.

• Store the device in a safe place when not in use.

Using the MiFi U630L

Using the MiFi U620L for the First Time

Using the MiFi U620L After Setup is Complete

Accessing the User Guides

Using the MiFi U620L Modem for the First Time

IMPORTANT Do not connect the device to a USB hub, as it might not provide sucient

power.

See the Quick Reference Guide included in the box.

To get started, follow these steps.

➊ Conrm your computer meets the minimum system requirements. (See System

Requirements on page 2.)

➋ Insert the activated 4G LTE SIM Card. (See Install the 4G LTE SIM Card on page 8.)

➌ Connect the MiFi U620L Modem to your computer. (See Properly Insert the Device in Your

Computer on page 10.) For computers running Windows® 7, Windows 8, or Mac OS 10.5 of

higher, the USB drivers will install automatically.

IMPORTANT The device requires an activated 4G LTE SIM with Verizon Wireless to function.

Install the 4G LTE SIM Card

If you have not already done so, please follow these instructions to install your new 4G LTE SIM Card.

To open the case and install the 4G SIM Card

➊ Open the protective cover on the back of the MiFi U620L by pressing gentle on the cover

with your thumb and sliding the door o.

FPO

➋ Insert the 4G LTE SIM Card with the contact points (typically gold-colored) facing toward the

USB modem. Position the card with the notched corner as circled below and slide the card into the SIM slot.

FPO

➌ Gently push the 4G LTE SIM Card forward until the spring catches and the card remains

securely in the slot.

+ 23 hidden pages