Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault,
PowerApp, ExpressCharge, TravelLite, Strike Zone, Wi-Fi Catcher, Dell MediaDirect, XPS, and Dell OpenManage are trademarks of Dell
Inc.; Core and Intel are registered trademarks of Intel Corporation; Microsoft, Outlook, and Windows are registered trademarks of Microsoft
Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; TouchStrip is a trademark
of UPEK, Inc.; EMC is a registered trademark of EMC Corporation; ENERGY STAR is a registered trademark of the U.S. Environmental
Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy
efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model PP24L
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DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
February 2007 P/N P134851Rev. A00
FILE LOCATION: C:\Documents and Settings\reggie_davis\Desktop\Projects-07\BEN\Source\bookTOC.fm
The computer does not start up
The computer stops responding
A program stops responding or crashes repeatedly
A program is designed for an earlier Microsoft
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
10Contents
FILE LOCATION: C:\Documents and Settings\reggie_davis\Desktop\Projects-07\BEN\Source\findinfo.fm
Finding Information
NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may
not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For?Find It Here
• A diagnostic program for my computer
• Drivers for my computer
• My device documentation
• Notebook System Software (NSS)
Drivers and Utilities Media (also known as ResourceCD)
NOTE: The Drivers and Utilities media may be optional and
may not ship with your computer.
Documentation and drivers are already installed on your
computer. You can use the media to reinstall drivers (see
"Reinstalling Drivers and Utilities" on page 102) or to run
the Dell Diagnostics (see "Dell Diagnostics" on page 75).
Readme files may be
included on your media to
provide last-minute
updates about technical
changes to your computer
or advanced technicalreference material for
technicians or experienced
users.
• How to set up my computer
• Basic troubleshooting information
• How to run the Dell Diagnostics
• How to open my computer
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
NOTE: Drivers and documentation updates can be found at
support.dell.com.
Quick Reference Guide
NOTE: This document may be optional and may not ship with
your computer.
NOTE: This document is available as a PDF at
support.dell.com.
Finding Information11
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What Are You Looking For?Find It Here
• Warranty information
Dell™ Product Information Guide
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
• Service Tag and Express Service Code
• Microsoft Windows License Label
Service Tag and Microsoft® Windows® License
These labels are located on your computer:
• Use the Service Tag to identify your computer when you
support.dell.com
use
or contact support.
• Enter the Express Service Code to direct your call when
contacting support.
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12Finding Information
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What Are You Looking For?Find It Here
• Solutions — Troubleshooting hints and tips, articles
from technicians, and online courses, frequently asked
questions
Dell Support Website — support.dell.com
NOTE: Select your region or business segment to view the
appropriate support site.
• Community — Online discussion with other Dell
customers
• Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
• Customer Care — Contact information, service call and
order status, warranty, and repair information
• Service and support — Service call status and support
history, service contract, online discussions with
technical support
• Dell Technical Update Service — Proactive e-mail
notification of software and hardware updates for your
computer
• Reference — Computer documentation, details on my
computer configuration, product specifications, and
white papers
• Downloads — Certified drivers, patches, and software
updates
• Notebook System Software (NSS)— If you reinstall the
operating system for your computer, you should also
reinstall the NSS utility. NSS provides critical updates
for your operating system and support for processors,
optical drives, USB devices, and so on. NSS is necessary
for correct operation of your Dell computer. The
software automatically detects your computer and
To download Notebook System Software:
1
Go to
support.dell.com
segment, and enter your Service Tag.
2
Select
3
Click your operating system and search for the keyword
Notebook System Software
NOTE: The support.dell.com user interface may vary
depending on your selections.
operating system and installs the updates appropriate
for your configuration.
• Software upgrades and troubleshooting hints —
Frequently asked questions, hot topics, and general
health of your computing environment
Dell Support Utility
The Dell Support Utility is an automated upgrade and
notification system installed on your computer. This
support provides real-time health scans of your computing
environment, software updates, and relevant self-support
information. Access the Dell Support Utility from the
icon in the taskbar.
• How to use Windows XP
• How to work with programs and files
• How to personalize my desktop
Windows Help and Support Center
1
Click
Start→
2
Type a word or phrase that describes your problem and
click the arrow icon.
3
Click the topic that describes your problem.
4
Follow the instructions on the screen.
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
, select your region or business
Drivers & Downloads
.
Help and Support
and click Go.
.
Finding Information13
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What Are You Looking For?Find It Here
• Information on network activity, the Power Management
Wizard, hotkeys, and other items controlled by Dell
QuickSet.
Dell QuickSet Help
To view
Dell QuickSet Help, right-click the QuickSet
icon in the Microsoft
For more information on Dell QuickSet, see "Dell™
QuickSet" on page 131.
• How to reinstall my operating system
Operating System Media
NOTE: The Operating System media may be optional and may
not ship with your computer.
The operating system is already installed on your computer.
To reinstall your operating system, use the Operating System media (see "Reinstalling Windows" on page 107).
NOTE: The color of your media varies based on the operating
system you ordered.
®
Windows® taskbar.
After you reinstall your
operating system, use the
optional Drivers and Utilities media
(ResourceCD) to reinstall
drivers for the devices that
came with your computer.
Your operating system
product key label is located
on your computer.
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
14Finding Information
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About Your Computer
Front View
13
12
1
2
3
11
10
9
8
7
1display latch2display3power button
4device status lights 5keyboard6touch pad
7fingerprint reader (optional)8touch pad buttons/track stick
buttons
10 keyboard status lights11volume control buttons12ambient light sensor
13 mute button
6
9track stick
4
5
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
About Your Computer15
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DEVICESTATUSLIGHTS
Turns on when you turn on the computer and blinks when the computer is
in a power management mode.
Turns on when the computer reads or writes data.
NOTICE: To avoid loss of data, never turn off the computer while the
light is flashing.
Turns on steadily or blinks to indicate battery charge status.
Turns on when wireless devices are enabled.
Turns on when Bluetooth®
wireless technology is enabled. To enable or
disable Bluetooth wireless technology, move the wireless switch to the "on"
position. See "wireless switch" on page 19 for more information.
NOTE: Bluetooth wireless technology is an optional feature on your
computer, so the icon turns on only if you ordered Bluetooth wireless
technology with your computer. For more information, see the documentation
that came with your Bluetooth wireless technology.
If the computer is connected to an electrical outlet, the light operates as follows:
– Solid green: The battery is charging.
– Flashing green: The battery is almost fully charged.
– Off: The battery is adequately charged (or external power is not available to charge the battery).
If the computer is running on a battery, the light operates as follows:
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
16About Your Computer
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– Off: The battery is adequately charged (or the computer is turned off).
– Flashing orange: The battery charge is low.
– Solid orange: The battery charge is critically low.
DISPLAY — For more information about your display, see "Using the Display" on page 43.
DISPLAYLATCH — Keeps the display closed.
DISPLAYLATCHBUTTON — Press this button to release the display latch and open the display.
KEYBOARD — The keyboard includes a numeric keypad as well as the Microsoft
®
Windows® logo key. For
information on supported keyboard shortcuts, see "Using the Keyboard" on page 39.
KEYBOARDSTATUSLIGHTS
The green lights located above the keyboard indicate the following:
Turns on when the numeric keypad is enabled.
9
Turns on when the uppercase letter function is enabled.
A
Turns on when the scroll lock function is enabled.
POWERBUTTON — Press the power button to turn on the computer or to enter or exit a power management mode.
NOTICE: To avoid losing data, shut down your computer instead of pressing the power button.
FINGERPRINTREADER (OPTIONAL)—Helps to keep your Dell™ computer secure. When you slide your finger over
the reader, it uses your unique fingerprint to authenticate your user identity. For information on how to activate and
use the security management software that controls the fingerprint reader, see "Security Management Software" on
page 70.
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
About Your Computer17
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AMBIENTLIGHTSENSOR — Detects available environmental light and automatically increases or decreases the
display backlighting to compensate for low-light and high-light environments. Press the <Fn> and left-arrow keys to
enable or disable the sensor ("Using the Ambient Light Sensor" on page 43).
AIRVENTS — The computer uses an internal fan to create airflow through the vents, which prevents the computer
from overheating.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell
computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow
can damage the computer or cause a fire.
NOTE: The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a
problem with the fan or the computer.
SECURITYCABLESLOT — Lets you attach a commercially available antitheft device to the computer (see "Security
Cable Lock" on page 65).
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
18About Your Computer
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AUDIOCONNECTORS
Attach headphones or speakers to the connector.
Attach a microphone to the connector.
SMART
CARDSLOT (WITHBLANK)— Supports one smart card. Smart cards provide a variety of functions,
including security features and data storage. The blank prevents foreign matter from entering the interior of the
computer when a smart card is not installed in the smart card slot. For more information and instructions on
removing the blank, see "Smart Cards" on page 61.
WIRELESSSWITCH — When enabled through Dell QuickSet, this switch can scan for a wireless LAN (WLAN) in
your vicinity. You can also use it to rapidly turn off or on any wireless devices such as WLAN cards and internal cards
with Bluetooth wireless technology (see "Dell Wi-Fi Catcher™ Network Locator" on page 54).
1234
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
About Your Computer19
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1"off" positionDisables wireless devices
2"on" positionEnables wireless devices
3"momentary" positionScans for WLAN networks (see
"Dell Wi-Fi Catcher™ Network
Locator" on page 54)
4Wi-Fi Catcher light
WI-FI CATCHER™ LIGHT — The light operates as follows:
– Flashing green: Searching for networks
– Solid green: Strong network found
– Solid yellow:
Weak network found
– Flashing yellow: Error
– Off: No signal found
ARDSLOT — Supports one PC Card, such as a modem or network adapter. The computer ships with a blank
PC C
installed in the slot to prevent foreign matter from entering the computer interior when a card is not installed (see
"Card Types" on page 61).
HARDDRIVE — Stores software and data.
Right Side View
1
23
1 optical drive in media bay 2media-bay device latch release3USB connectors (2)
MEDIABAY — Supports a floppy or an optical drive, second battery, second hard drive, or a Dell TravelLite™
module (see "Using Multimedia" on page 55).
DEVICELATCHRELEASE — Press the latch release to eject any device installed in the media bay.
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
20About Your Computer
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USB CONNECTORS
Connect USB devices, such as a mouse, keyboard, or printer.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your
computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow
can damage the computer or cause a fire.
NETWORKCONNECTOR (RJ-45)
NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the computer, do
not plug a telephone line into the network connector.
Connects the computer to a network. The two lights next to
the connector indicate status and activity for wired network
connections.
For information on using the network adapter, see the device
user’s guide supplied with your computer.
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
About Your Computer21
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MODEMCONNECTOR (RJ-11)
Connect the telephone line to the modem connector.
For information on using the modem, see the online modem
documentation supplied with your computer (see "Finding
Information" on page 11).
USB
CONNECTORS
Connects USB devices, such as a mouse, keyboard, or
printer.
CONNECTOR
SERIAL
Connects serial devices, such as a mouse or handheld device.
CONNECTOR
VIDEO
Connects video devices, such as a monitor.
AC ADAPTERCONNECTOR
Connects an AC adapter to the computer.
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
22About Your Computer
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1
The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter
with your computer turned either on or off.
CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power
strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip
or electrical outlet may cause fire or equipment damage.
NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself,
and pull firmly but gently to avoid damaging the cable. When you wrap the AC adapter cable, ensure that you follow
the angle of the connector on the AC adapter to avoid damaging the cable.
AIRVENTS — The computer uses an internal fan to create airflow through the vents, which prevents the computer
from overheating.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your
computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow
can damage the computer or cause a fire.
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
About Your Computer23
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Bottom View
9
1
2
8
7
5
6
1battery charge gauge/health
2battery3battery-bay latch releases (2)
gauge
4device locking screw (if
5memory module cover6docking-device connector
present)
7air vents 8hard drive9device locking screw
3
4
BATTERYCHARGEGAUGE/HEALTHGAUGE — Provides information on the battery charge (see "Checking the
Battery Charge" on page 34).
BATTERY — When a battery is installed, you can use the computer without connecting the computer to an
electrical outlet (see "Using a Battery" on page 33).
BATTERY-BAYLATCHRELEASES — Releases the battery (see "Replacing the Battery" on page 37 for instructions).
DEVICELOCKINGSCREW — If present, locks devices, such as an optical drive, in place.
DOCKING-DEVICECONNECTOR — Lets you attach your computer to a docking device. See the Dell documentation
that came with your docking device for more information.
MEMORYMODULECOVER — Covers the compartment that contains the second memory module connector
(DIMM B) (see "Memory" on page 115).
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
24About Your Computer
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AIRVENTS — The computer uses an internal fan to create airflow through the fan air vents, which prevents the
computer from overheating.
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
About Your Computer25
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26About Your Computer
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Transferring Information to a New Computer
You can use your operating system wizards to help you transfer files and other data from one computer
another. For instructions, see the following section that corresponds to the operating system your
computer is running.
Microsoft® Windows® XP
The Microsoft Windows XP operating system provides the Files and Settings Transfer wizard to move
data from a source computer to a new computer. You can transfer data such as:
•E-mail messages
•Toolbar settings
•Window sizes
•Internet bookmarks
You can transfer the data to the new computer over a network, serial connection, or on removable media
such as a writable CD.
NOTE: You can transfer information from the old computer to the new computer by directly connecting a serial
cable to the input/output (I/O) ports of the two computers. To transfer data over a serial connection, you must
access the Network Connections utility from the Control Panel and perform additional configuration steps, such as
setting up an advanced connection and designating the host computer and the guest computer.
For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base
87uArticle #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP. This
information may not be available in some countries.
For transferring information to a new computer, you must run the Files and Settings Transfer Wizard.
You can use the optional Operating System media for this process or you can create a wizard disk with the
Files and Settings Transfer Wizard.
Running the Files and Settings Transfer Wizard With the Operating System Media
NOTE: This procedure requires the Operating System media. This media is optional and may not be included with
all computers.
To prepare the new computer for the file transfer:
1
Start the
2
When the
3
On the
4
On the
and click
Files and Settings Transfer Wizard.
Files and Settings Transfer Wizard
Which computer is this?
Do you have a Windows XP CD?
Next
.
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
screen, click
welcome screen appears, click
New Computer
screen, click
I will use the wizard from the Windows XP CD
Transferring Information to a New Computer27
and click
Next
Next
.
.
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5
When the
click
Now go to your old computer
Next
at this time.
screen appears, go to your old or source computer. Do
To copy data from the old computer:
1
On the old computer, insert the Windows XP
2
3
4
5
6
7
On the
Under
On the
On the
On the
On the
Welcome to Microsoft Windows XP
What do you want to do?
, click
Files and Settings Transfer Wizard
Which computer is this?
Select a transfer method
screen, click
screen, click the transfer method you prefer.
What do you want to transfer?
After the information has been copied, the
8
Click
Finish
.
Operating System
screen, click
Transfer files and settings
welcome screen, click
Old Computer
media.
Perform additional tasks
.
Next
.
and click
Next
screen, select the items you want to transfer and click
Completing the Collection Phase
To transfer data to the new computer:
1
On the
2
On the
settings and files and click
Now go to your old computer
screen on the new computer, click
Where are the files and settings?
Next
.
Next
screen, select the method you chose for transferring your
The wizard reads the collected files and settings and applies them to your new computer.
.
.
screen appears.
.
not
Next
.
When all of the settings and files have been applied, the
3
Click
Finished
and restart the new computer.
Finished
screen appears.
Running the Files and Settings Transfer Wizard Without the Operating System Media
To run the Files and Settings Transfer Wizard without the Operating System media, you must create a
wizard disk that will allow you to create a backup image file to removable media.
To create a wizard disk, use your new computer with Windows XP and perform the following steps:
1
Click
Start→ Files and Settings Transfer Wizard
2
When the
3
On the
4
On the
drive
5
Insert the removable media, such as a writable CD, and click OK.
6
When the disk creation completes and the
do not
7
Go to the old computer.
Files and Settings Transfer Wizard
Which computer is this?
screen, click
Do you have a Windows XP CD?
→
Next.
click
Next
.
To copy data from the old computer:
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
28Transferring Information to a New Computer
screen, click
.
welcome screen appears, click
New Computer→
Next
Next
.
.
I want to create a Wizard Disk in the following
Now go to your old computer
message appears,
FILE LOCATION: C:\Documents and Settings\reggie_davis\Desktop\Projects-07\BEN\Source\transfer.fm
1
On the old computer, insert the wizard disk.
2
Click the
3
In the
media) and click
4
On the
5
On the
6
On the
7
On the
After the information has been copied, the
8
Click
Start→
Open
Run
.
field on the
OK
.
Run
window, browse to the path for
Files and Settings Transfer Wizard
Which computer is this?
Select a transfer method
screen, click
screen, click the transfer method you prefer.
What do you want to transfer?
Finish
.
fastwiz
(on the appropriate removable
welcome screen, click
Old Computer→
Next
Next
.
.
screen, select the items you want to transfer and click
Completing the Collection Phase
To transfer data to the new computer:
1
On the
2
On the
settings and files and click
Now go to your old computer
screen on the new computer, click
Where are the files and settings?
Next
. Follow the instructions on the screen.
Next
screen, select the method you chose for transferring your
The wizard reads the collected files and settings and applies them to your new computer.
screen appears.
.
Next
.
When all of the settings and files have been applied, the
3
Click
Finished
NOTE: For more information about this procedure, search support.dell.com for document #PA1089586 (How Do I
Transfer Files From My Old Computer to My New Dell Computer Using the Microsoft
System?).
NOTE: Access to the Dell™ Knowledge Base document may not be available in some countries.
and restart the new computer.
Finished
screen appears.
®
Windows® XP Operating
Microsoft Windows Vista™
Easy Transfer Cable for Windows Vista
1
Insert the Easy Transfer Cable for Windows Vista Application Software media into the computer you
are transferring data from.
2
Follow the on-screen instructions until you are prompted to connect the Transfer Cable.
3
Connect the Easy Transfer Cable to the source computer.
You are prompted to select a device option.
4
Continue until you are prompted to plug the other end of the Easy Transfer Cable into the destination
computer.
The screen indicates that a connection has been made.
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
Transferring Information to a New Computer29
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5
At the computer you are transferring data from, follow the on-screen instructions to select the settings
and files you want to transfer.
6
You will come to a screen that indicates you are ready to transfer files.
7
From the destination computer, view the transfer and wait for the indication that the transfer is
complete.
8
Select
Close
.
You are prompted to restart the computer.
DELL CONFIDENTIAL – PRELIMINARY 1/25/07 – FOR PROOF ONLY
30Transferring Information to a New Computer
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