For a complete list of all Novatel Wireless patents, visit www.novatelwireless.com/about/contact-us.
Software License
Proprietary Rights Provisions:
The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless’ suppliers.
Although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel
Wireless and/or Novatel Wireless’ suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software
drivers for any purpose is strictly prohibited by international law. The copying of the software drivers, except for a reasonable
number of back-up copies is strictly prohibited by international law. It is forbidden by international law to provide access
to the software drivers to any person for any purpose other than processing the internal data for the intended use of the
software drivers.
U.S. Government Restricted Rights Clause:
The software drivers are classied as “Commercial Computing device Software” and the U.S. Government is acquiring only
“Restricted Rights” in the software drivers and their Documentation.
U.S. Government Export Administration Act Compliance Clause:
It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where
such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the
laws of any other country.
Trademarks and Service Marks
Novatel Wireless is a trademark of Novatel Wireless, Inc., and the other trademarks, logos, and service marks (collectively the
“Trademarks”) used in this user manual are the property of Novatel Wireless or their respective owners. Nothing contained in
this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Novatel
Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its
respective owners.
• Novatel Wireless, and the Novatel Wireless logo are all trademarks of Novatel Wireless, Inc.
• MiFi® and the MiFi logo are registered trademarks of Novatel Wireless, Inc.
• Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
• Apple®, Mac®, and Mac OS® are trademarks of Apple, Inc., registered in the U.S. and other countries.
• Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
The names of actual companies and products mentioned in this user manual may be the trademarks of their respective
owners.
Novatel Wireless Revision History
Part NumberRevisionDescriptionDate
90029456R1Initial release06Jul2017
FCC ID: PKRNVWMIFI7000
PN: 90029456_R1_UG_MiFi7000_06Jul 2017
Please visit www.novatelwireless.com for the latest information about your device.
Congratulations on your purchase of the MiFi 7000®.
With the MiFi 7000 you can access 4G LTE networks for faster apps, uploads and downloads.
Connect up to 15 Wi-Fi enabled devices to the Internet at once - laptops, tablets, e-readers, gaming
consoles and more* - and experience download speeds up to 10 times faster than 3G*.
The MiFi 7000 is also backwards compatible to 3G networks, ensuring reliable connectivity when
you need it most.
Package Contents
The MiFi 7000 package includes:
•MiFi 7000 mobile hotspot
•Pre-installed 4400mAh Standard Lithium Ion Battery
•QuickCharge Charger
•Type A to Type C USB Cable
•Quick Start Guide
System Requirements
•Compatible with all major operating systems
•Works with the latest versions of browsers, including Android™, Google Chrome®, Firefox®, Internet
Explorer®, Safari™ and Mobile Safari™.
To use Wi-Fi mode, your computer or other device needs Wi-Fi capability and Internet browser
software. If your computer does not have Wi-Fi capability you can use Ethernet over USB tethering.
Your MiFi 7000 must have proper data service to function.
2
About MiFi 7000’s Internet Connection
With LTE you can get the speed you require to work eciently outside the home or oce. You
can connect to the Internet, access your corporate intranet, check your email and download
attachments at speeds that are up to 10 times faster than 3G*.
4G Mobile Broadband with LTE*
•Download: typical download speeds of 5-12 Mbps.
•Upload: typical upload speeds of 2-5 Mbps.
Wi-Fi 802.11a/b/g/n/ac
•802.11a uses the 5.0 GHz frequency with a bandwidth up to 12 Mbps.
•802.11b uses the 2.4 GHz frequency with a bandwidth up to 12 Mbps.
Caring for Your MiFi 7000
Like any electronic device, the MiFi 7000 must be handled with care to ensure reliable operation.
Novatel Wireless recommends the following guidelines:
•Protect the MiFi 7000 from liquids, dust, and excessive temperatures.
•Do not apply adhesive labels to the MiFi 7000; they might cause the MiFi 7000 to potentially
overheat and they might alter the performance of the antenna.
•Store the MiFi 7000 in a safe place when not in use.
Average download speeds of 5-12 Mbps/average upload speeds of 2-5 Mbps. Actual throughput speed and coverage may vary.
*
3
About Your MiFi 7000
➊➋ ➌
➎
➍
➊SIM Card Slot (4FF) — The SIM card is installed here.
➋Universal Charging Port (Type A USB) — Use to charge one additional wireless device.
➌Power Button — Powers the MiFi 7000 on and o.
➍QuickCharge Port — Use to connect the QuickCharge charger, Internet over USB-C, and MiFi
Share le sharing via mass storage.
➎Color Touchscreen (2.4 in) — Displays device status, data usage, and number of users
connected. Swipe left/right/up or down to access available menu options.
➑
➏
➐
➏Battery Compartment — The battery is pre-installed.
➐Battery Removal Divot — Insert a ngernail here and lift to remove the battery.
➑Master Reset Button — Use to reset the MiFi back to factory settings.
4
Status Indicators
DISPLAY ICON
No iconsThe MiFi 7000 is powered o or not receiving power, or
Network Signal
Strength
Activity Indicator
RoamingRoaming indicator.
Wi-Fi Indicator
MessagesYou have unread messages.
DESCRIPTION
the screen is in power-saving mode.
Network Signal Strength Indicator. More bars indicate
more signal strength.
Data is being transferred between the mobile network
and your MiFi 7000.
Your MiFi 7000 Wi-Fi network in turned ON.
Connected DevicesShows the number of Wi-Fi devices connected to your
MiFi 7000.
Battery Charge
Indicator - Green
Battery Charge
Indicator - Red
Battery Charge
Indicator - Red
Battery Charge
Indicator - Red
Battery AC Charging
Indicator - Black
The battery is fully charged.
There is no battery installed.
The battery is low and needs to be recharged for the
MiFi 7000 to continue operation.
The battery is critically low and the MiFi 7000 will shut
down unless the battery is connected to the charger.
Displays when the MiFi 7000 is connected to the AC
charger.
Battery USB Charging
Indicator - Grey
Displays when another device is connected to the
MiFi 7000 and charging via a USB cable.
5
OTHER ICONS
SIM - RedIf this icon is displayed, there is no SIM card installed.
SIM - RedIf this icon is displayed, your SIM is locked. Real-time data
usage meter will not display.
SIM - RedIf this icon is displayed, there is a SIM error. Check to be
sure your SIM card is properly installed.
SettingsTap the icon to display settings options, including Wi-Fi,
screen timeout, audio on/o, audio alerts, and network
technology.
Universal ChargingTap the icon to display Universal Charging status.
Options include Available, Charging, or Not available.
Software UpdateScroll and select the icon to display the current SW
version, and to download and install an update.
MiFi ShareUSB Mass storage device in use.
About MiFi 7000Tap the icon to display Internet connection status and
MiFi 7000 information, including model, SW version,
wireless number, IMEI, and battery level.
HelpTap the icon to display MiFi 7000 Admin website
connection instructions, Advanced Features, WPS, Unlock
SIM, and Tips.
6
Power Management
Charging Your MiFi 7000
IMPORTANT Before you use your MiFi 7000, be sure to charge the battery for at least three
hours to ensure a full initial charge. When fully charged, the battery has up to 24 hours of life.
To charge the battery:
➊Connect the USB end of the QuickCharge charger into the charging port of the MiFi 7000.
➋Plug the other end of the wall charger into the appropriate electrical outlet. When the
battery is fully charged, the battery icon will turn solid green.
Before using your MiFi 7000, read the battery safety information in the "Safety Hazards" section of
this guide. (See Proper Battery Use and Disposal on page 192.)
CAUTION! Use only batteries and chargers with your MiFi 7000 that have been approved by
Novatel Wireless for optimal performance and safe operation.
Using Your MiFi 7000 to Charge Other Devices
The universal charging port allows you to charge an additional device such as a phone or tablet,
using your MiFi 7000.
To charge an additional device:
➊Slide the port shield to expose the USB universal charging port.
➋Connect the USB cable to the device to be charged.
➌Connect the other end of the USB cable to the Universal Charging port on the MiFi 7000.
7
Replacing the Battery
To remove and replace the battery:
➊Insert your ngernail in the battery removal groove at the top edge of the universal charging
door, then lift and remove the battery door. Set the door aside.
➋Insert your nger into the battery removal divot and lift the battery out of the battery
compartment.
➌Align the gold contacts on the new battery with the gold contacts on the MiFi 7000 and
gently slide the battery into place.
Replace the cover by setting it on the MiFi 7000 where the notches align, then press on the
cover until it clicks into place and is at across the entire bottom surface.
8
Battery Tips
WARNING ! Always use only approved batteries and chargers with your MiFi 7000. The
warranty does not cover damage caused by non-approved batteries and/or chargers.
•Do not use sharp objects or use excessive force to remove the battery or to access the battery
well, this may damage the MiFi 7000 and the battery.
•The battery discharges more rapidly as additional devices access your MiFi 7000.
•Battery life depends on the network, signal strength, temperature, features, and accessories
you use.
•New batteries or batteries stored for a long time may take more time to charge.
•When charging your battery, keep it near room temperature.
•When storing your battery, keep it uncharged in a cool, dark, dry place.
•Never expose batteries to temperatures below -20°C (4°F) or above 60°C (140°F).
•Never leave the MiFi 7000 in an unattended vehicle where it can get too hot or too cold.
•Some batteries perform best after several full charge/discharge cycles.
•It is normal for batteries to gradually wear down and require longer charging times. If you
notice a change in your battery life, it is probably time to purchase a new battery.
IMPORTANT Whenever you remove or insert the battery, ensure your MiFi 7000 is not
connected to any device or power source. Never use tools, knives, keys, pens or any type of
object to force the door open or to remove the battery. Using any of these types of objects could
result in puncturing the battery.
9
Replacing the SIM Card
Your SIM (Subscriber Identity Module) card is a small rectangular plastic card that stores your phone
number and important information about your wireless service.
To remove the SIM card:
➊Lift to open the SIM Card access cover located on the top left side of the MiFi 7000.
➋Push the SIM Card toward the SIM Card slot to release, then carefully slide the card
backwards to remove.
NOTE Should your 4G SIM card be lost or damaged, contact your network operator.
To install a new SIM card:
➊Lift to open the SIM Card access cover located on the top left side of the MiFi 7000.
➋If necessary, remove the SIM card from the outer card, being careful not to touch the gold-
colored contacts.
➌Hold the card with the gold-colored contact points facing down.
➍Insert the SIM card into the slot. The SIM card MUST remain in the SIM card slot when in use.
CAUTION! Do not bend or scratch your SIM card. Avoid exposing your SIM card to static
electricity, water, or dirt.
10
2
Using Your MiFi’s
Touchscreen
Turning Your MiFi On and O
Using Your MiFi’s Touchscreen
Turning Your MiFi On and O
•To turn your MiFi on, press and hold the Power button for 2 seconds.
•To turn it o, press and hold the Power button for 3 seconds..
•To wake the MiFi display, press and release the Power button.
Connecting to Your MiFi
You can use the MiFi as a wireless mobile hotspot to connect your computer and up to a total of 15
Wi-Fi enabled devices to the mobile broadband network.
To connect to your MiFi:
➊Turn on your Wi-Fi enabled device and your MiFi. The MiFi will broadcast its own wireless
network and name.
Tip! The steps to connect to a Wi-Fi network vary depending on your device and software. See your
device’s User Guide for more information.
➋When prompted, enter your Wi-Fi Network password. The MiFi Home screen should now
show an additional connected device. Your Wi-Fi enabled device is now connected to the
Internet.
➌You can view or change MiFi settings by connecting to the MiFi Admin website at http://
my.MiFi or http://192.168.1.1.
IMPORTANT Charge the battery completely before you connect your computer to your MiFi.
(See Power Management.)
12
Using Your MiFi’s Touchscreen
From the MiFi’s touchscreen, you can check your MiFi’s status, view your current data usage, see WiFi and Connected Devices details, and more.
The Home Screen
The Home screen lets you see what your MiFi is doing at a glance.
MiFi Status
Wi-Fi On/Off
Menu
MiFi Home Screen
Number of Wi-Fi devices
connected to your MiFi
At the top of the screen, you’ll see status indicators for network signal strength , data
trac activity , unread system messages , roaming , and battery .
The Data Usage section shows how much of your monthly data you’ve used and how much
time is left until the next billing cycle.
NOTE If SIM Lock is turned on, or if another device is connected to the Universal Charging port
and being charged, the Data Usage meter won’t be shown. Scroll and tap the Data Usage
icon to view your current data usage details.
Unlock SIMRetrieve Data UsageData Usage Display
13
The middle of the screen shows you if Wi-Fi is on or o, and how many devices are connected to
your MiFi’s Wi-Fi network.
Your Wi-Fi Name and Password are next. For information on changing your Wi-Fi Name and
Password, see (See Managing MiFi Settings.).
Tap Menu to Open Menu OptionsSwipe Up/Down to Desired Option Tap to View Desired Option
14
3
Managing Your MiFi
Using the Touchscreen
About this Chapter
Wi-Fi
Connected Devices
MiFi Settings
Messages
MiFi Share
Software Update
About MiFi
Help
Managing Your MiFi Using the Touchscreen
About this Chapter
You can manage, monitor, and customize your MiFi settings directly on the MiFi’s touchscreen, or by
using the MiFi Admin website.
In this chapter, we will show you what features you can manage on your MiFi’s touchscreen.
For website instructions, including features that can only be managed on the website, see
Chapter4, Managing Your MiFi Using the MiFi Admin Website.
For general instructions on using your touchscreen, see Chapter 2,
Using your MiFi’s Touchscreen.
Wi-Fi
Wi-Fi allows you to turn Wi-Fi ON/OFF, and select your Primary and Guest Network settings.
➊From the Home screen, select Menu > Wi-Fi.
➋Select Wi-Fi to display the Wi-Fi options.
•Select Network Selection to select your Primary and Guest Network settings.
NOTE Use the Guest Network to temporarily share Internet access with guests. It creates a
separate Wi-Fi network with a different name and password, and provides the same
configuration options as the Primary network. Users on the Guest network are isolated
from users on your primary network. You can choose to use the Guest Network under
either the 2.4 GHz Band or 5 GHz Band or don’t select either band to turn it off.
•Select Wi-Fi Name/Password to display your current Primary and Guest Network Wi-Fi Name
and Passwrd settings.
•Select Wi-Fi Protected Setup (WPS) to allow compatible Wi-Fi devices to easily connect to
your MiFi’s Primary or Guest network.
Tap MenuSelect Wi-FiSelect Wi-Fi optionDisplay Wi-Fi Option Details
16
Connected Devices
From the Home screen, tap the number of Wi-Fi enabled devices currently connected to your MiFi
networks to see the Connected Devices screen.
From here you can tap Primary Network, Guest Network or USB Tethering to see the DNS and MAC
details for each device connected to the MiFi, and to block or unblock each device.
You can also tap to see a list of Blocked Devices and unblock devices from that screen.
Tap MenuSelect Connected DevicesSelect NetworkDisplay Device Details
MiFi Settings
You can change various MiFi Settings or reset your MiFi to the original factory settings.
From the Home screen, tap Menu > Settings, then choose from one of the following to see the
options for that setting:
•Language
•Data Usage
•Audio Alerts
•Screen Timeout
•Network Technology
•Sleep Mode
•Factory Reset
•Advanced Settings
•Airplane Mode, Roaming or Stealth Mode
Tap MenuSelect SettingsSelect Desired SettingDisplay Setting Options
17
Messages
To see important messages from your network provider about your MiFi and your account, from the
Home screen tap Menu > Messages.
•Swipe to scroll through your messages.
•Tap to Delete any messages you don’t want to keep.
Tap MenuSelect MessagesTap Delete to Delete MessageTap < to Return to the Menu
MiFi Share
MiFi Share lets you share les and folders with connected devices on the MiFi’s Wi-Fi network when
a USB mass storage device is connected to the USB C port.
To set-up your MiFi settings:
➊From the Home screen, tap Menu > MiFi Share.
➋Select your desired option and tap the ON/OFF button to turn the setting ON or OFF.
NOTE To see instructions on how to access shared folders, sign in to the MiFi Admin Website and
go to MiFi Share > How do I access the shared folders?
Tap MenuSelect MiFi ShareSelect Content to ShareSelect Access and Access Type
18
Software Update
Software Update allows you to view the current software version and when the last check was made
for updates, lists available updates, and provides an update history. You can also download and
install a new update using your MiFi device.
To check for a Software update:
➊On the Home screen, tap Menu and select Software Update to display the current Software
and Conguration versions. Tap Check for Update to check for the latest Software version
available.
➋If an update is available, you can choose to download and install the update using your MiFi.
➌Tap OK to return to the Software Update page.
Software Update optionSelect Yes to CheckChecking for New VersionUpdate Status
About MiFi
About MiFi displays information about your MiFi, including Internet and roaming status, model and
version, wireless and IMEI number, and battery charge level.
➊On the Home screen tap Menu, then select About MiFi to display model number, software
and conguration versions, and wireless number.
➋Swipe up or down to see the IMEI, battery level, internet status, technology, network, signal
strength, SNR, and roaming status.
About MiFi OptionInternet Connection StatusMiFi Details
19
Help
You can get help right from your MiFi’s touchscreen.
➊On the Home screen, tap Help to open the Help screen options. Help options include MiFi