innovaphone IP222 User Manual

Operating manual
Status
Extension
Presence
Information
Apps
Screen layout IP222
innovaphone IP222 / IP232
Version 11 R1 [110896]
own name
innovaphone AG | Böblinger Str. 76 | 71065 Sindelfingen | Tel +49 7031 73009-0 | www.innovaphone.com
Copyright © 2015 inn ov aph one AG
Original: Operating_manual_IP2x2_V11_R1_en.docx | Version: April 2015
Subject to availability and technical modifications without notice. Errors excepted.
Operating manual: innovaphone IP222/IP232
Contents
Operation ............................................................................................................................... 2
Overview ................................................................................................................................ 3
Key configuration .................................................................................................................... 4
The phone status icons .......................................................................................................... 5
Phone ..................................................................................................................................... 6
Headset operation ................................................................................................................ 10
Extension module ................................................................................................................. 10
Applications .......................................................................................................................... 11
Home ......................................................................................................................... 11
Phone ......................................................................................................................... 11
Call lists ...................................................................................................................... 14
Favorites .................................................................................................................... 15
Settings ...................................................................................................................... 16
Contacts ..................................................................................................................... 17
About this document ............................................................................................................. 17

Operation

Although there is a basic difference in the operation of the IP222 and IP232 phones, these instructions describe the operation in the same way. 12 dynamically assigned function keys at the edge of the display are used to operate the IP222 telephone. In contrast, the IP232 phone is operated via the touch screen. Touching the display of the IP232 triggers the same function as the function key on the edge of the IP222’s display. Because all the essential functions are implemented in the same way on both phones, this manual only describes the operation via the touch screen. If the functions differ, this will be noted explicitly.
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Presence
Display current calls
All calls Favorites list
Accounts
Contact search in your own system, external databases and local contacts Entry found: call, send message, add to favorites
Operating manual: innovaphone IP222/IP232

Overview

The user interfaces of the IP232 and IP222 phones are divided into applications that can be selected at the bottom of the display.
Home
Phone
Call lists
Favorites
Setup
Function keys Switching to second page with function keys In addition for IP232: Time and date or missed calls / messages
Call diversions and other call settings
Inbound calls Outbound calls Active recalls
Display Presence and relat ed not es Call, send message and edit entry
Account settings Phone setup Administration Favorites Local phone directory Information
Contacts
Number entered: call, send message, add to contacts, add as favorite
More detailed information about the individual applications can be found in the capital entitled Applications in this document.
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Home: go one step back in the menu. On the top level of an app, the
Headset: opens the call preparation for calls with a headset. When it
Microphone: turns on the "do not disturb" mode. The mode is
R key: opens the list of inbound calls (in-bound call list). Double press
Redial: opens the list of previous outbound calls to redial the last
Speaker: opens the Phone app for call preparation and turns on the Four way rocker key: is used to scroll upwards and downwards in lists
used - either handset, speakers or headset.
Operating manual: innovaphone IP222/IP232

Key configuration

The functions of the keys on the numeric keypad are commonly used and correspond to their labelling. They are not described in more detail here.
key switches to the Home app. On phones prior to hardware version 1212, this key was labelled with "ESC" and had the same function.
rings, this key accepts the call on the headset. During a call, this key terminates a call. Prior to hardware version 1212, the disconnect button was used to end a call.
configurable and, in the default setting, it switches off the ring tone for all inbound calls. During a call, this key will switch off the respective microphone (mute).
this key to immediately call back the last inbound call. During the call, the active call is held with the key in order to start a further call for consultation, call forward or three-party conference.
number dialled. Double press this button to immediately select the last call. While the phone rings and during a call, this key is used to forward a call.
speaker. While the phone rings, this key is used to accept a call in hands-free mode. During a call, the hands-free mode is turned on. As long as this button is pressed, the handset can be hooked on without ending the call.
on the display. During the call, the volume can be adjusted to the left and the right. This volume always refers to the output currently being
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Error: the phone is not connected to the telephone
Warning. As the connection to the telephone system is
The microphone is switched off on the audio device that
Depending on the configuration, the ringing is switched
All calls are immediately redirected to the specified If the own phone is busy, inbound calls are redirected to
Calls that are not answered during a set time, are seconds and can be changed by the administrator.
Operating manual: innovaphone IP222/IP232

The phone status icons

The status of the phone is shown as an icon in the middle of the top line of the screen. A maximum of three icons are displayed at the same time. In the case of icons that rule each other out, only the icon that is currently active will be shown.
Not registered
Second registration active
Microphone off
Do not disturb
Diversion (always)
system and does not work!
not working, the phone has connected to a replacement system. Phone remains in full working order.
is currently in use (handset, hands-free, headset). Other audio devices are not active. The other party cannot hear you.
off. By default, the ringing is switched off for all calls. The standard setting can be changed so that the telephone just rings once, or the caller hears a busy signal or inbound calls are ignored. In addition, the setting can be limited to internal or external calls.
address. This call diversion overrides the other call diversions.
Diversion (busy)
Call diversion (no response)
the specified address.
redirected to the specified address. The time lapse is 15
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Operating manual: innovaphone IP222/IP232

Phone

Making calls is possible in any mode, as expected: You pick up the handset, dial a number and hear the ring tone until someone has answered the call.
As soon as the handset is picked up, the phone automatically switches to the "Phone" app. On the screen, you can see the numbers that have already been dialled. If the handset is on hook, the telephone switches to the Contacts application as soon as the first digit is typed on the keyboard (except if something is being edited). A search in all directories is immediately started to find a matching entry that is then offered in a list.
The call can also take place from the following applications:
from the phone by picking up the handset,
from the call lists,
using the function keys of the Home application.
from My favorites and
from the contacts.
You are also able to send a short message to the other party from the call preparation. This only works if the remote device is compatible, thus at least with one’s own colleagues on the PBX.
If the outbound call remains unanswered, the call can be ended via the c-icon (call completion) in a way that allows options for further actions to be available: callback, redial, and send message. If a recall has been activated, the phone will inform you as soon as the remote device is available again. This only works if the remote device supports this function. Automatic redialling tries to dial the number again at regular intervals. This also works if the remote device is in another network. By selecting "Message", the window to send messages opens.
Inbound calls are displayed in the information area. If available, additional information such as “name” and “phone number” of the caller is also displayed.
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