Infinity NV22Q User Manual

Owner’s Guide

Manual del usuario

Guide d’utilisation

NV22 | NV22C | NV22P

NV22T | NV22Q

Thank you for

English

Contents

purchasing the
Infinity Upright
Vacuum.

Important Safety Instructions 2

Getting Started 4

Using the Vacuum 6

Transporting the Vacuum 7

Cleaning with the Vacuum Accessories 8

Emptying the Dust Cup Assembly 10

Proper Care of Your Infinity Upright Vacuum 11

Troubleshooting 12

Checking for Blockages 13

Maintenance 14

Warranty and Registration 16

TOLL FREE: 1-888-668-9600

www.infinityvac.com 1

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS For Household Use Only

When using an electrical appliance, basic
safety precautions should always be
observed, including the following:

READ ALL INSTRUCTIONS BEFORE
USING YOUR INFINITY UPRIGHT
VACUUM.

WARNING:

To reduce the risk of electric shock,
the two-pronged power cord plug
is polarized [one prong is larger
than the other]; it will fit into the
outlet only one way. DO NOT
force into outlet or try to modify
to fit.

WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK OR INJURY.

DO NOT USE OUTDOORS OR ON WET SURFACES:

General Electrical Safety:

Unplug from electrical outlet when not in use and before servicing.

DO NOT use vacuum with a damaged cord or plug.
DO NOT pull or carry vacuum by the cord.
DO NOT unplug by pulling on cord; to unplug, grasp the plug, not the cord.
DO NOT handle plug or vacuum cleaner with wet hands.
DO NOT run the vacuum over the power cord.
DO NOT use the cord as a handle.
DO NOT close a door on the cord.
DO NOT pull cord around sharp corners.
DO NOT leave appliance when plugged in.

Keep cord away from heated surfaces.
Turn off all controls before plugging or unplugging vacuum cleaner.

Hose Attachments:
DO NOT use if air flow is restricted; if the air paths, the hose or the extension

tube become blocked, turn the vacuum cleaner off. Remove all obstructions
before you turn on the unit again.

Keep the end of the hose, wands and other openings away from face and body.
Keep rotating brush and suction openings away from hair, face, fingers,

uncovered feet or loose clothing.
Only use manufacturer’s recommended attachments.

General Use:

Use only as described in this manual.
DO NOT put any objects into openings.
Keep your work area well lit.
Keep the vacuum moving over the carpet surface at all times to avoid damaging

the carpet fibers.

DO NOT place vacuum on unstable surfaces such as chairs or tables.
DO NOT allow young children to operate the vacuum or use as a toy.
DO NOT use vacuum cleaner if it has been dropped, damaged, left outdoors or

submerged in water. Return to EURO-PRO Operating LLC for examination, repair
or adjustment.

2 TOLL FREE: 1-888-668-960 0

Cyclonic Chamber/Dust Cup/Filters:

Before turning on the vacuum:

• Make sure that dust cup, cyclonic chamber and all filters are in place after
routine maintenance.

• Make sure that all components and filters are thoroughly dry after routine
cleaning.

• Only use filters and accessories provided by EURO-PRO Operating LLC
[Failure to do so will void the warranty.]

General Cleaning:
DO NOT run the vacuum over large-sized objects.
DO NOT pick up hard or sharp objects such as glass, nails, screws or coins that

could damage the vacuum cleaner.
DO NOT pick up smoking or burning objects such as hot coals, cigarette butts or

matches.
DO NOT pick up flammable or combustible materials such as lighter fluid,

gasoline, kerosene or use in areas where they may be present.
DO NOT pick up toxic solutions such as chlorine bleach, ammonia or drain

cleaner.
DO NOT use in an enclosed space where vapors are present from paint, paint

thinner, moth-proofing substances, flammable dust or other explosive or toxic
materials.

DO NOT vacuum up any liquids.
DO NOT immerse vacuum cleaner in water or other liquids.
DO NOT use outdoors or on wet surfaces; use only on dry surfaces.

Use extra care when cleaning on stairs.

English

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Getting Started

4

g

5

i

j

h

Along with your upright unit, you will find the
following components:

a Handle Assembly
b Cleaning Attachments
c Extra Filters
d Super Stretch Hose
e Floor Power Nozzle
f Vacuum Body
g Cleaning Wand

*

Note: models NV22C ,NV22P, NV22T an d

NV22Q include the optional Pet Hair Power Brush

(

h

). NV22T, NV22P and NV22Q in clude the
optional ext ra 24" crevice tool (
includes the optio nal extra 10’ str ech hose
(

j

).These tools can be stored in separate
accessory bag. Optional tools are available for
sale for any NV22 mo del: 1-888 -668 -9600.

4 TOLL FREE: 1-888-668-960 0

i

). NV22Q

Your Infinity Upright is easy
to assemble:

1 Lay your vacuum body on a level

surface.

2 Slide the electrical connection from

the power nozzle into the main body
to click into place.

3 Connect the hose from the main

body to the power nozzle; push with
a slight turning motion to create
a snug fit.

3

7

2

4 Slide the handle assembly into the

upright unit aligning the hose hook
on the handle assembly with the
power cord hooks on the back of
the unit.

5 Secure the handle assembly in place

with included nut/bolt (shipped
attached to handle assembly).

6 Place the vacuum in the upright

position.

7 Store the Crevice Tool, Dusting

Brush and Cleaning Wand on
the unit.

English

8

a

b

8 Attach the Super Stretch Hose:

a) Snap hose into swivel connector
b) Route under anti-tip hook
c) Route over upper hose holder
d) Press securely onto cleaning wand

IMPORTANT:

To prevent vacuum
from tipping, secure
hose under the
anti-tip hose hook.

c

d

9

9 When storing your vacuum, wind

cord around the two cord holders
and secure with cord clip:

• Quick Cord release at the top of
the unit – place in the upright
position.

• Second holder near the base –
turn until it is pointing down.

To release the cord, turn the Quick
Cord release to the left or right.

IMPORTANT:

For suction to reach the Floor Power
Nozzle, the Cleaning Wand and
Super Stretch Hose must be attached
securely on the vacuum body.

5www.infinityvac.com

Using the Vacuum

Your Infinity Upright Vacuum is a versatile
tool that can be used to clean bare floor
surfaces or carpets – with the click of
a switch.

Stand the vacuum into the upright position.
Plug in the vacuum.

Off

1

1 Start with the Power Switch in the

“OOff” position.

2 Place your foot on the Floor Power

Nozzle and pull handle towards you.

3 Set the Power Switch to desired

cleaning setting.

Bare Floors / Tools

4

Carpets

4 When cleaning bare floors:

Select the “IOn” position for
suction only cleaning to avoid

scattering dirt while cleaning.

When cleaning carpets:

Ensure you have pulled the handle
towards you and select the
“II Brush Roll On” position to
agitate the carpet fibers for
deeper cleaning performance.

Suction Control

IMPORTANT: When cleaning throw

rugs: release suction as needed on
the hose connector. Close completely
for maximum cleaning performance.
The brush roll can be on or off.

IMPORTANT: To protect your
carpets, the Brush Roll will only turn
on when you have pulled the handle
towards you and released the Floor
Power Nozzle.

6 TOLL FREE: 1-888-668-960 0

Indicator Light

Transporting the Vacuum

English

Stand the vacuum into the upright position.
Unplug the vacuum.
Wind cord around the two cord holders.
Secure Super Stretch Hose in place.

2

1

IMPORTANT: Your Brush Roll

Indicator Light will illuminate solid

green when brush roll is on,
or solid red if there is a

blockage. This feature is designed

to protect your Lifetime Belt that
powers your Brush Roll. See

Checking for Blockages
on page 13.

NOTE: The height of your power

nozzle has been optimized for easy
pushing and superior cleaning on
all floor types, so there is no need
to make any height adjustments
as you transition to different floor
& carpet types.

1 To roll the vacuum:

Hold the handle from either
direction, and tilt unit back
on wheels.

2 To carry the vacuum:

With the unit in the standing
position, lift by the Dust Cup

Assembly Handle (carry handle).

CAUTION:

When lifting or carrying,
DO NOT press Dust Cup
Assembly release button.

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Cleaning with the Vacuum Accessories

Before cleaning with your accessories:
Stand vacuum into upright position.

Secure Super Stretch Hose in the
anti-tip hose hook to prevent tipping.

Select the “IOn” position for
suction only cleaning.

DO NOT pull vacuum cleaner

around by the hose.

DO NOT overextend the hose.

Vacuum Accessories

Your vacuum comes with a Super Stretch
Hose and Cleaning Wand. Use one or
the other to attach your cleaning
accessories.

Dusting Brush – this tool is used to dust a variety of surfaces from
furniture and window blinds to lamp shades and book shelves, as well
as remove dirt and pet hair from upholstery surfaces and stairs.

Note: for model NV22Q, your Infinity comes with an extra

*

10’ stretch hose, that can attach directly to the on board hose.

IMPORTANT:
To prevent vacuum
from tipping, secure
hose under the
anti-tip hose hook.

Crevice Tool – this tool is used for
cleaning between cushions, under
radiators and baseboards, or hard­to-reach crevices and corners.

Suction Control

1

1 Using the Super Stretch Hose:

Stand the vacuum into upright
position.

Remove the hose from the
Cleaning Wand.

Push the selected tool into the
hose connector.

IMPORTANT:

To decrease suction for delicate
cleaning, open the suction
control vent. Close completely
for maximum cleaning performance.

8 TOLL FREE: 1-888-668-960 0

Suction Control

English

2

2 Using the Cleaning Wand:

Stand the vacuum into upright
position.

Remove the Cleaning Wand (with

hose attached) from the unit.

Push the selected tool into the end

of the Cleaning Wand.

IMPORTANT:

To decrease suction for delicate
cleaning, open the suction
control vent. Close completely
for maximum cleaning performance.

Note: for models NV22C / NV22P / NV22T / NV22Q, your Infinity comes with a Pet

*

Hair Power Brush that is kept in a separate accessory bag.

Pet Hair Power Brush – this unique tool has dual felt strips
along the cleaning surface that are designed for heavy-duty pet
hair removal from carpeted stairs and upholstery.

Note: for model NV22T / NV22P / NV22Q, your Infinity comes with

*

an extra 24” crevice tool.

24” Crevice Tool – allows you to reach deep into
narrow cleaning spaces.

To order additional parts and accessories, go to www.infinityvac.com or call
1-888-668-9600.

Note: some parts may be available at your local Infinity retailer.

9www.infinityvac.com

Emptying the Dust Cup Assembly

For best results empty the Dust Cup
Assembly after each use; empty several
times during prolonged usage.

Or empty the Dust Cup Assembly when
it reaches the MAX fill line; NEVER

OVER-FILL THE DUST CUP.

Stand vacuum into upright position.
Turn vacuum off.
CAUTION:

Unplug the vacuum;
failure to do so
might result in
electric shock.

1 2

To empty the Dust Cup Assembly:

1 Grip carry handle and press the

Dust Cup release button to remove
Dust Cup Assembly

2 Option A: for Quick Empty:

Insert Dust Cup Assembly deep
inside trash receptacle to contain
dust and debris.

Press the Dust Cup Door release
button; tap container gently to
dislodge and release dust
and debris.

Snap door in place.

Important: if the Dust Cup Door

does not swing open after pressing
the release button, push the door
open using the bottom door tabs.

3 Option B: for Allergy Sufferers:

Wrap a trash bag around the Dust
Cup Assembly leaving space at the
bottom for the door to swing open.

Locate the Dust Cup Door release
button within the trash bag and
press to release as you shake the
dust cup to empty dust and debris.

Snap the bottom door in place.

Note: Some dust and debris may

remain in the top of your dust cup
assembly on or near the metal
screen. It is not necessary to
completely remove this material
before continuing to vacuum;
Infinity’s advanced cyclonic action
will sweep the metal screen clean
once you begin to refill your
dust cup.

3

Note: Option B can also be

performed outside of the home to
further minimize releasing dust back
into the air. Carry just the Dust Cup
Assembly and trash bag outside.

10 TOLL FREE: 1-888-668-9600

Proper Care of Your Infinity Upright Vacuum

For proper care, consult the table to the
right for the maintenance schedule of
your Cyclonic Chamber and Filters.

Lock vacuum into upright position.
Turn vacuum off.
CAUTION:

Unplug the vacuum;
failure to do so
might result in
electric shock.

Remove Dust Cup Assembly.

Component Maintenance Schedule

1 Cyclonic Chamber Empty every 6 months, under normal use

2 Foam Filters (2)

Felt Filter

1 Cleaning the Cyclonic Chamber:

Option A: Quick Empty

Press the Cyclonic Chamber release button at the top of the Dust Cup Assembly
and lift open the Dust Cup lid.

Remove the Cyclonic Chamber from the Dust Cup Assembly.
Insert the Cyclonic Chamber deep inside trash receptacle to contain dust. Press

the Cyclonic Chamber Release Button to open the bottom door.
Gently shake the Cyclonic Chamber and gently tap the open Cyclonic Chamber

to release dust and then close chamber door.

Important: Be careful not to damage the metal screen on the bottom of the

Cyclonic Chamber when emptying. Tearing or changing the shape of this screen
may disrupt the advanced cyclonic action and decrease the performance of
your Dust Cup – requiring more frequent emptying of the Cyclonic Chamber.

Return Cyclonic Chamber to Dust Cup Assembly and close Dust Cup lid.

1

DO NOT operate your vacuum without the Cyclonic Chamber in place.
Doing so would require more frequent washing of the foam filers, and could
decrease the life of your vacuum.

Option B: Allergy Sufferers

Carry the Dust Cup Assembly and a trash bag outside of your home.
Follow the instructions above for Option A, but instead of inserting Cyclonic

Chamber into a trash receptacle wrap the trash bag around the Cyclonic Chamber.

2 Washing the Foam and Felt Filters:

Remove the Foam and the Felt Filters from the Filter Holder.
Rinse in lukewarm water until the water runs clear.
Squeeze filters and let air dry for 24 hours before replacing; do not use hair

dryer or other heating methods to dry. Insert the included replacement filters

2

while others are drying.

DO NOT operate the vacuum without ALL the filters in place.

DO NOT operate the vacuum with WET filters.

Note: Your 2 white foams and other filters will discolor over time; this is normal

and will not affect the performance of the filters.

Note: It is NOT recommended to rinse the woven exhaust filter located on the front

of the unit. This filter will continue to last the lifetime of your vacuum.
To order additional parts and accessories, go to www.infinityvac.com

or call 1-888-668-9600.

English

Date Purchased:

Wash every 3 to 6 months, under normal use

Wash every 12 months, under normal use

11www.infinityvac.com

Troubleshooting

WARNING: to reduce the risk of electric shock,
the power cord must be disconnected before
performing maintenance/troubleshooting checks.

Problem Suggested Action

Vacuum will not run.

Vacuum is not picking up dirt.

Check to see if plugged in properly.

Check circuit breaker/fuse.

Check On/Off switch.

If vacuum still does not run, see Resetting the Motor
Thermostat on page 14.

Check the Dust Cup.

Check the Foam Filters.

If the Dust Cup and Filter don’t require cleaning, check for
blockages, see Checking for Blockages on the next page.

Vacuum pushes scatter rugs (lightweight, movable rugs) on

Power Switch position “II – Brush Roll on.”

Brush roll does not turn on.

Vacuum turns off on its own.

Airflow is restricted.

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Move Power Switch setting to position “I – suction only” to
disengage the Brush Roll.

Pull handle toward you and release the Floor Power Nozzle to
disengage the auto-off feature.

Select Power Switch position “II – Brush Roll on.”

If red light is illuminated on the Floor Power Nozzle, see
Checking for Blockages on next page.

Motor Thermostat needs to be reset; see Resetting the Motor
Thermostat on page 14.

Check for blockages; see Checking for Blockages on
next page.

Check attachments for suction strength; clear blockages,
as required.

Clean the Dust Cup, Cyclonic Chamber and the Foam Filters.

Checking for Blockages

English

Blockages may cause your vacuum to
overheat and shut down. If so, clear the
blockages, then follow the instructions
for Resetting the Motor Thermostat
on page 14.

WARNING: Never insert sharp
objects into any opening to clear an
obstruction.

IMPORTANT: Damages caused
while clearing or attempting to clear
blockages are not covered under
your product’s limited warranty.

Unplug the
vacuum before
checking for
blockages.

Reassemble all parts securely before
operating vacuum.

1 Dust Cup Air Duct:

Stand vacuum into upright position.
Remove Dust Cup Assembly and empty Dust Cup,

if necessary.
Disconnect the Super Stretch Hose.
Check Air Duct behind Dust Cup for clogs; clear before

replacing Dust Cup Assembly.

2 Intake Opening behind the Brush Roll:

Lay the vacuum flat to expose Brush Roll.
Check opening behind the Brush Roll for clogs.
Clear the opening.
Clear the Brush Roll; use scissors to carefully cut away

threads, hair or other debris that might be trapped in
the bristles.

3 Floor Power Nozzle Hose Connector:

Lay vacuum flat.
Remove Nozzle Hose and check for clogs.
Push the Hose Connector back onto the Floor Power Nozzle.

4 Hose:

Stand vacuum upright.
Remove hose from both the unit and Cleaning Wand ends.
Inspect both ends and the length of the hose for clogs.
Return the hose to the unit

13www.infinityvac.com

Maintenance

Resetting the Motor Thermostat

Your Infinity Upright Vacuum is equipped
with a protective Motor Thermostat. If
the motor should overheat, the
thermostat shuts off the power.

To reset the Motor Thermostat:

Move the Power Button to the
“O – Off” position.

Unplug the vacuum.
Check for clogged hose or filter; unclog

hose and replace filter. Refer to
Checking for Blockages on page13.

14 TOLL FREE: 1-888-668-9600

Wait 45 minutes for vacuum to cool;
then plug in the vacuum.

Turn the Power Switch to the “I – On”
position to start the vacuum.

Note: if vacuum still does not start,
contact Customer Service at:

1-888-668-9600

.

1 Cleaning the Pet Hair

Power Brush

Slide locking latch (A) forward.
Gently tilt brush housing upward

to open.
IMPORTANT: DO NOT force; it will

not open all the way.
Remove debris from turbine wheel

and air passage.

A

Ordering Replacement Parts

To order additional parts and accessories,
go to www.infinityvac.com or call
1-888-668-9600.

be available at your local Infinity retailer.

Note: some parts may

Part Part No.

Super Stretch Hose 1114-FC
Dusting Brush & Crevice Tool 1115-FC
Foam & Felt Filters XF22
Turbo brush 1117-FC
Cleaning Wand 1116-FC
24"Crevice Tool 1124-FC

English

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