Page 1
USER MANUAL INALTO.HOUSE
84L Upright
Freezer
MODEL CODE/S
IUF92W
FOR ALL AUSTRALIAN HOMES
V 2.1 | 0322
Page 2
Welcome
Congratulations on purchasing
your new InAlto Upright Freezer!
Residentia Group Pty Ltd
ACN. 600 546 656
165 Barkly Avenue
Burnley, Victoria 3121
Australia
—
Applico Ltd
635 Great South Road
Penrose, Auckland 1061
New Zealand
—
InAlto
www.inalto.house
/ inalto.house
/ inalto.house
The InAlto brand is proudly distributed within
Australia by Residentia Group Pty Ltd and within
New Zealand by Applico Ltd.
Please refer to the warranty card at the rear of this
manual for information regarding your product’s parts
and labour warranty, or visit online at:
→ www.residentia.group
→ www.applico.co.nz
→ www.inalto.house
Both Residentia Group & Applico are customer obsessed
and our Support Teams are there to ensure you get the
most out of your appliance. Should you want to learn
more about recommended usage, the various features of
your appliance, and importantly taking care of the unit
when cleaning, our Support Teams are here to help.
Telephone Contacts:
→ AU: 1300 11 4357
→ NZ: 0800 763 448
It is important that you read through the following use
and care manual thoroughly to familiarise yourself with
the installation and operation requirements of your
appliance to ensure optimum performance.
Again, thank you for choosing an InAlto appliance and we
look forward to being of service to you.
Scan to Register your InAlto Appliance or go to:
→ AU: www.inalto.house/registration
→ NZ: www.inalto.house/nz/registration
By registering your product, you will receive advanced
support, stay updated with the latest from InAlto
and find out about new products and promotions.
2
Page 3
Contents
2 Welcome
4 Safety Instructions
8 Product Overview
9 Getting Started
9 Installation
11 Using Your Upright Freezer
12 Usage Tips
12 Energy Saving Tips
14 Maintenance & Cleaning
15 Troubleshooting
16 Technical Specifications
18 Purchase Details
19 Attach Your Receipt
20 Warranty Information
Customer Care
InAlto recommends the use of original spare parts. When contacting our customer service
team on 1300 11 4357, please ensure that you have the following information
at hand (which can be found on your appliances’ rating plate).
• Model Number
• Serial Number
3
Page 4
Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
Read this manual thoroughly before first use, even if you are familiar with this type of product.
The safety precautions enclosed herein reduce the risk of fire, electric shock and injury when correctly
adhered to. Make sure you understand all instructions and warnings.
Keep the manual in a safe place for future reference, along with the completed warranty card and
purchase receipt. If you sell or transfer ownership of this product, pass on these instructions to the
new owner.
Always follow basic safety precautions and accident prevention measures when using an electrical
appliance, including the following:
IMPORTANT: Pay particular attention to messages that contain the words DANGER, WARNING or
CAUTION. These words are used to alert you to a potential hazard that can seriously injure you and
others. The instructions will tell you how to reduce the chance of injury and let you know what can
happen if the instructions are not followed.
This symbol alerts you to take care as this appliance contains a flammable refrigerant
(isobutane) and insulation blowing gas (cyclopentane). Do not expose
it to high heat, sparks and open flames.
The refrigerant isobutane (R600a) is contained within the refrigerant circuit of the
appliance, a gas with a high level of environmental compatibility, which is nevertheless
flammable. During transportation and installation of the appliance, ensure that none
of the components of the refrigerant circuit become damaged.
WARNING: Do not damage the refrigerant circuit! Never use an appliance with a damaged refrigerant
circuit! If the refrigerant circuit becomes damaged, avoid proximity to open fires and all types of heat and
ignition sources. Thoroughly ventilate the room in which the appliance is located.
DANGER: It is hazardous for anyone other than an authorised service person to service this appliance.
In Queensland, the authorised service person MUST hold a Gas Work Authorisation for hydrocarbon
refrigerants to carry out servicing or repairs which involve the removal of covers.
The room for installing the appliance must be at least 1m³ per 8g of refrigerant. The amount and type of
refrigerant in the appliance can be found in the Technical Specifications at the end of this manual and on
the rating plate, found on the appliance.
4
Page 5
Usage Conditions and Restrictions
• Domestic use only: This appliance is intended for indoor household use only. It is not intended for
commercial, industrial or outdoor use. It is not intended for use in a recreational vehicle.
• Purpose: Do not use this appliance for anything other than its intended purpose. Other uses are not
recommended and may cause fire, electric shock or personal injury.
• Attachments: The use of attachments is not recommended by the appliance manufacturer and
distributor as they may be hazardous.
• Improper use: Damage due to improper use, or repairs made by unqualified personnel will void your
warranty. We assume no liability for any eventual damages caused by misuse of the product or
noncompliance with these instructions.
General Safety Instructions
• WARNING: Do not use mechanical devices or other means to accelerate the defrosting process, other
than those recommended by the manufacturer.
• Usage restriction: This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instructions concerning use of the appliance by a person responsible for their safety.
• Children: Supervise young children to ensure they do not play with the appliance. Never allow children
to operate, play with or crawl inside the appliance.
• WARNING: Do not use electrical appliances inside the appliance, unless they are of the type
recommended by the manufacturer.
• Explosive or flammable substances: Do not store explosive substances such as aerosol cans with a
flammable propellant in this appliance. Do not store or use petrol or any other flammable vapours
and liquids in the vicinity of this or any other appliance. Do not use such substances for cleaning the
appliance. The fumes can create a fire hazard or an explosion.
• Damage: Do not use the appliance if the power cord, plug or the appliance itself is damaged. If the cord
is damaged, contact the after sales support line and have the cord replaced by qualified personnel in
order to avoid a hazard.
• WARNING: Do not damage the refrigerant circuit.
• Do not modify: Do not attempt to alter or modify this appliance in any way.
• Repair: Do not attempt to repair or replace any part of this appliance unless it is specifically
recommended in this manual. All other servicing should be referred to a qualified technician.
Contact the after sales support line for advice.
• WARNING: Do not locate multiple portable socket-outlets or portable power supplies at the
rear of the appliance
5
Page 6
Safety Instructions (Cont.)
Electrical Safety
• Voltage: Before connecting and turning on the appliance, ensure the electrical voltage and circuit
frequency correspond to that indicated on the appliance rating label.
• Earthing: This appliance should be properly earthed for your safety. The power cord of this appliance
is equipped with a three-prong plug for use in standard wall outlets to minimise the possibility of
electrical shock. Do not modify the cord and/or plug provided with the appliance. Improper use of the
earthed plug can result in the risk of electric shock.
• Connection: This appliance requires a standard 220-240 V AC 50Hz electrical outlet. Do not overload
the electrical circuit.
• Power cord: Do not kink or damage the power cord; do not leave it exposed or dangling. Secure it at the
back of the appliance so no one steps on or places anything on the cord or against it. Keep the cord out
of reach of children. When moving the appliance, make sure not to damage the power cord.
• WARNING: When positioning the appliance, ensure the supply cord is not trapped or damaged.
• Auxiliary Items: Do not use an inverter, adaptor or extension cord with this appliance. If the cord is too
short, have a qualified electrician install an outlet near the appliance. Use of an extension cord and an
inverter can negatively aect the performance of the unit.
• Protect from moisture: To protect against the risk of electric shock, do not immerse the unit, cord or
plug in water or spray it with any other liquid. Do not connect or disconnect the electric plug when your
hands are wet. Turn the power switch o before removing the plug from the socket.
• WARNING: Disconnect! To reduce the risk of fire, electric shock or personal injury, always unplug
the appliance from the socket when not in use, when moving and before cleaning or servicing. Never
unplug the unit by pulling the power cord. Always grip the plug firmly and pull straight out from the
power point.
• Electrical work: Any electrical work required for the installation of this appliance should be carried out
by a qualified electrician.
Never use this appliance with a damaged refrigerant circuit! If the coolant circuit becomes damaged,
avoid proximity to open fires and all types of heat sources. The room in which the appliance is located
should be ventilated for a few minutes.
6
Page 7
Installation
Heavy: This appliance is heavy, take care when moving it. To avoid back or other injury, consider a two
person lift or mechanical aid when installing it. Failure to do so can result in back or other injury.
Damage: When unpacking, check the appliance carefully for damage. If it is damaged, do not install the
appliance. Contact our after sales support centre on 1300 43 57 for advice on examination or return of the
damaged appliance.
Protect from moisture: Install the appliance in an indoor area protected from wind, rain, water spray or
drips.
Protect from heat: Do not install the appliance next to an oven, grill or other source of high heat, or where
it will be exposed to direct sunlight for prolonged periods of time.
WARNING: Ventilation: To ensure proper ventilation, keep any ventilation openings, in the appliance
enclosure or in the built-in structure, clear of obstructions. Ensure adequate air circulation around the
appliance to prevent overheating.
Level: Install the appliance level in order to ensure proper operation.
Cleaning and Maintenance
Disconnect: Unplug the appliance before cleaning or servicing. Failure to do so can result in electric shock,
injury or death. Do not connect or disconnect the plug when your hands are wet.
Flames: Do not let open flames or ignition sources enter the appliance.
Flammable/explosive substances: Never clean this appliance with flammable fluids. Do not store or use
volatile, flammable or explosive propellants or liquids in or close to this or any other appliance. The fumes
can create a fire hazard or explosion.
Solvents: Do not use solvent based cleaning agents or abrasives on the interior as these may damage or
discolour the surfaces of the appliances.
WARNING! Do not use mechanical devices or other means to accelerate the defrosting process. Never use
a sharp or metal instrument to remove frost or clean the appliance. Use a plastic scraper, if necessary.
Service: Do not attempt to repair, modify or replace any part of the appliance unless specifically
recommended in this manual. Refer all other servicing to a qualified technician, or contact the after sales
support line for advice on examination or repair of the appliance.
Responsible disposal
Note: At the end of its working life, do not throw this appliance out with your household rubbish. Electrical
and electronic products contain substances that can have a detrimental eect on the environment and
human health if disposed of inappropriately. Observe any local regulations regarding the disposal of
electrical consumer goods and dispose of it appropriately for recycling and recovery of the refrigerant and
blowing agent. Contact your municipal authorities for advice on recycling facilities in your area.
WARNING! This refrigeration appliance contains flammable refrigerants and insulation blowing gases,
which must be removed before disposal. Contact your municipal authorities for any codes or regulations
concerning the disposal of such materials.
7
Page 8
Product Overview
Your Upright Freezer
1
4
2
3
Key:
1. Storage baskets (×3)
2. Door
3. Foot
4. Top hinge assembly
5. Bottom hinge assembly + foot
The images in this user manual are for demonstration purposes only.
Your upright freezer may appear dierently.
8
5
Page 9
Getting Started
Unpacking
• Packaging materials: This appliance has been packaged to protect it against transportation damage.
Remove all packaging materials from around and inside the appliance and keep the original packaging
carton and materials in a safe place. It will help prevent any damage if the product needs to be
transported in the future, and you can use it to store the appliance when it is not in use. In the event the
carton is to be disposed of, please recycle all packaging materials where possible.
• Suocation: Plastic wrapping can be a suocation hazard for babies and young children, so ensure all
packaging materials are out of their reach and disposed of safely.
• Power cord: Unwind the power cord to its full length and inspect it for damage. Do not use the
appliance if it or its cord have been damaged or are not working properly. In case of damage, contact
our after sales support line for advice on examination, repair or return of the damaged product.
• Read the manual: Read this manual to familiarise yourself with the appliance. Pay particular attention
to the safety instructions on the previous pages.
• Clean: To remove any dust from transit and storage, clean the interior and exterior surfaces of the
appliance with lukewarm water and a soft cloth. Dry thoroughly. Important: do not use harsh or
abrasive detergents or powders as these will damage the finish.
Installation
• Two person installation: Use two or more people to move and install the appliance. Failure to do so can
result in back or other injury.
• Freestanding design: This appliance is designed to be freestanding only, and should not be recessed
or built-in.
• Floor surface: This appliance must be properly positioned on a dry, sturdy, level surface that is strong
enough to support it when it is fully loaded.
• Ambient temperature: The ambient temperatures must correspond to the climate class (
on the rating plate of the appliance: 16° C – 38° C
• Clearances: Ensure that air can circulate freely around the back of the cabinet, which is necessary to
cool the compressor and condenser. Allow at least 15cm clear space at the back, 20cm at the sides of
the unit and 20cm between the top and any surface above (i.e. a bench top). If you are installing your
freezer next to a fixed wall, leave sucient space on the hinge side to allow for the door to swing open.
T ) indicated
Do NOT install/use the appliance in the following locations/situations:
• In moist areas or areas of high humidity.
• In a recreational vehicle, or for use with an inverter.
• In direct sunlight, near heat sources, next to an open flame, cooking or heating appliance, or near any
other source of high heat.
• Direct sunlight may aect the acrylic coating and heat sources may increase the unit’s power
consumption. For best energy eciency install the appliance in the coolest area of the room.
• In an area with extreme cold ambient temperatures.
• In an area with excessive moisture and high humidity. Make sure it is protected from elements such as
wind, rain, water spray or drips.
• In an area where petrol or other explosive and/or flammable liquids or fumes are used or stored. The
fumes can create a fire hazard or explosion.
9
Page 10
Installation (Cont.)
Electrical connection
• WARNING! It must be possible to disconnect the appliance from the mains power supply; the plug must
therefore be easily accessible after installation.
• Before plugging in your new upright freezer, let it stand upright for at least 2 hours. This will allow
the refrigerant gases to settle into the compressor and reduce the possibility of a malfunction in the
cooling system.
• The appliance must be earthed. The plug of the power supply cord is equipped with a contact for this
purpose. Do not under any circumstances cut or remove the third (earth) prong from the power cord.
If the plug does not fit your outlet, consult a licensed electrician for advice to have the outlet changed.
• Plug the unit into a dedicated, properly earthed wall outlet. Ensure that your outlet voltage and circuit
frequency correspond to the voltage stated on the rating label.
• Secure the upright freezer’s supply cord behind the unit. Do not leave it exposed or dangling to prevent
injury and accidental disconnection from the power supply.
• Adjust the temperature control as described below.
• When first starting up, and after a period out of use, allow the unit to cool down for at least 2–3 hours
(4 hours if starting up during warm weather in summer) before placing food in the upright freezer.
Reversing the door
• Tools Required: Phillips head screwdriver, Flat blade screwdriver and Hexagonal spanner.
• Before beginning, ensure that the bar freezer is unplugged and empty.
• Adjust the two levelling feet to their highest position.
• To remove the door it is necessary to tilt the bar freezer backwards. Rest the freezer against something
solid to prevent it from slipping whilst removing the door.
• All parts that are removed will be used when re-assembling the door hinge, so ensure they are
all kept safe .
• DO NOT lay the bar freezer on its back or sides as this may damage the coolant system.
• This is a two person procedure.
1. Remove the plastic cover from the top door hinge.
2. Unscrew the three screws from the bottom bracket and remove the hinge bracket from the opposite
side and place aside.
3. Slide the freezer door down approximately 15cm and remove from the top hinge, lifting the door away
from the fridge.
4. Remove the two screws from the top bracket and replace the bracket using the same screws on to the
opposite side. Note: You will need to remove the plastic cover caps from the opposite side first.
5. Slide the freezer door back into the top hinge, ensuring that it is the correct way up. Then screw the
bottom hinge bracket into place, securing the door in place.
6. Fit the plastic cover caps and ensure that the door is aligned both vertically and horizontally, before
tightening the bottom hinge. Re-adjust the levelling feet.
10
Page 11
Using Your Upright Freezer
Temperature Control
• Your fridge has one control for regulating the temperature. The temperature control is located at the
rear, near the compressor.
• Depending on your room’s ambient temperature, you may need to adjust the temperature setting
to achieve your desired temperature.
• The number on the thermostat dial does not directly represent the temperature. Instead, the larger
the number is, the lower the freezer interior temperature will be.
→ Dial position 1–2 will set your freezer to approximately -12°C
→ Dial position 3–4 will set your freezer to approximately -15°C
→ Dial position 5–6 will set it to approximately -20°C.
IMPORTANT: If the unit is unplugged, lost power, or turned o, you must wait 3 to 5 minutes before
restarting the unit.
If you choose to change the thermostat setting, adjust the thermostat control by one numerical increment
at a time. Allow several hours for temperature to stabilize between adjustments.
Your first use, you should set the thermostat to the maximum position of 6 for the first 24 to 48 hours,
after which you can set it to the setting that best suites your needs.
Using for the First Time
When you install your appliance, set the thermostat knob to position 6 for the first 24–48 hours,
after which you can set it to the level that best suites your needs. It is the best to wait 24 hours before
adding food.
IMPORTANT: Once the unit has started, continuous operation is recommended. Please try and avoid
turning the unit o and on as this may aect the service life.
Noise From Your Bar Freezer
• You may notice that your bar fridge makes some unusual noises from time to time. Most of these
are perfectly normal, but you should be aware of them!
• These noises are caused by the circulation of the refrigerant liquid in the cooling system. This is not
a fault and will not aect the performance of your unit and is common with all modern fridges.
11
Page 12
Usage Tips
• Do not store food uncovered in the upright freezer. Always use good quality, freezer-proof
packaging to maintain food quality. Remove air from packages of solid food and seal bags tightly
before freezing.
• Keep portions small to ensure they are frozen (and subsequently defrosted) rapidly.
• Make sure that fresh, unfrozen food packages do not touch food that is already frozen, thus avoiding
a temperature rise in the frozen food.
• When freezing food, do not push food together too much, leave some space for air to circulate
around each item. Do not place packages directly against the back wall.
• When buying frozen food, only buy quantities that you can store straight away; use an
insulated container for your shopping and when you get home, place the food in the chilling
compartment immediately.
• When storing pre-packed, commercially frozen food, follow the food manufacturer’s instructions for
storing the food in a home fridge or freezer. Do not exceed any storage times listed on the packaging.
• Once you have opened a packet of frozen food, re-wrap it airtight to prevent surface evaporation
which causes drying or freezer burn.
• Do not place carbonated liquids such as bottles of fizzy drink in the freezer as the container could
explode under pressure and damage the chiller.
• Do not refreeze food once it has been defrosted.
• Frozen food which has thawed accidentally should either be used immediately or thrown away.
Alternatively, if the food is uncooked and has not been completely defrosted, it may be cooked
and then refrozen.
Energy Saving Tips
• The appliance should be placed in the coolest area of the room, away from heat producing
appliances or heating ducts. Please avoid placement in direct sunlight.
• Let hot foods cool to room temperature before placing them in the appliance.
• Do not overload the appliance with unfrozen food as this may cause it to freeze slowly and risk
food spoilage.
• Be sure to wrap foods properly and wipe containers dry before placing them in the appliance. This
cuts down on frost building up inside in the unit.
• Please do not wrap items in aluminium foil, wax paper or paper towel. This materials interfere with
cold air circulation, making the appliance less ecient.
• Organise and label food to reduce door openings and extended searches. Remove as many items as
needed at one time, ensuring the unit is opened as few times as possible.
12
Page 13
THIS PAGE IS INTENTIONALLY LEFT BLANK
13
Page 14
Maintenance & Cleaning
CAUTION! Do not remove items from the chilling compartment if your hands are damp or wet as this
could cause skin abrasions.
Defrosting
• For the most ecient operation and minimum energy consumption, defrost the freezer when the frost
on the freezer walls is excessive or >5mm thick. To minimize disruption, choose a time when the stock
of frozen food is low.
Important! Do not use boiling water because it may damage the plastic parts. In addition, never use a
sharp or metallic instrument to remove frost as it may damage the cooling coils and will void the warranty.
We recommend using a plastic scraper.
• Remove the frozen food from the freezer and place it in a cooler to protect the food.
• Unplug the bar freezer.
• During defrosting, the ice melts into the cabinet. You can also use a plastic scraper carefully.
• Clean the interior of the fridge and freezer and remove any water.
• Reset the thermostat to desired setting.
• Allow the cabinet to cool for one hour.
• Return food to the freezer.
Helpful Tip. Defrosting usually takes a few hours. Leaving the door open will help speed the process. Also,
pouring warm water (not boiling) on the ice/frost will help speed melting. If you must use a scraper, please
use caution: it is very easy to damage the freezer compartment and void your warranty.
Cleaning
WARNING
Before cleaning the appliance, make sure it is switched o and disconnected from the power supply.
Failure to do so can result in electric shock or injury.
• Wash the inside surfaces and the interior accessories with a damp, warm cloth moistened in a water
and baking soda solution. The solution should be about 2 tablespoons of baking soda to 1 litre of water.
Rinse and wipe dry with a soft cloth.
• Clean the outside of the unit with a damp, well wrung out cloth, keeping the area of the controls dry.
Keep the lid gasket (seal) clean.
• Never use boiling water to accelerate defrosting as it may damage the plastic components.
• After cleaning/defrosting, push the drain plug in.
• After everything is dry, place appliance back into service.
• Allow approximately 1–2 hours for the cabinet to cool down again (depending on the length of time the
appliance was disconnected from the power).
WARNING
Never clean the unit with an abrasive, acid, oil or solvent based cleaning agent. Never use flammable
fluids or sprays for cleaning as the fumes from these substances can create a fire hazard or Explosion.
Power Failure
Most power failures are corrected within a few hours and should not aect the temperature of your appliance if you minimise the number of times the door is opened. If the power is going to be o for a longer
period of time, take proper steps to protect the contents.
14
Page 15
Troubleshooting
Service, repair and spare parts
Do not attempt to alter or modify this appliance in any way, or to repair or replace any part unless it is
specifically recommended in this manual. All other servicing should be referred to a qualified technician.
Contact our after sales support on 1300 11 43 57 for advice.
Our after sales support centre stocks a selection of spare parts for the InAlto 84L Upright freezer.
To enquire about purchasing a part, call us on 1300 11 43 57 or email [email protected]
Problem Possible Cause Possible Solution
The appliance
does not operate.
The appliance is
not cold enough.
The appliance has
an odd odour.
The door
will not close
properly.
The door
is dicult
to open.
Moisture forms on
the inside
appliance walls.
Moisture forms on
the outside of the
appliance.
There are
vibrations.
• The appliance is not plugged in.
• The appliance is turned o.
• The circuit breaker tripped or a
blown fuse.
• Check the temperature control
setting.
• The door is opened too often, or is
kept open for too long; the door is
not closed completely; hot food has
been placed inside.
• The appliance has recently been
disconnected for a period of time.
• Food may not be wrapped properly.
• Food may be rotten.
• The interior may not be clean.
• The appliance is not level.
• The gasket is dirty.
• Food is stacked too high.
• A dierence in pressure between the
air inside and outside of the unit.
• Hot and humid weather increases
the internal rate of frost build-up.
• The door is slightly open.
• The door is kept open too long, or is
opened too frequently.
• The door is slightly open, causing
cold air from inside the appliance
to meet warm, moist air from the
outside.
• The appliance is not level.
• The floor is uneven or weak.
• The appliance is touching the wall.
• Plug in the appliance.
• Turn on power point.
• Reset circuit breaker/replace fuse.
• Reduce the temperature.
• Do not open door for 2+ hours; Check
that the door is closed properly and for
any obstructions preventing the door
closing properly; Remove hot food and
let it cool first before replacing it.
• Plug in the appliance.
• Check that the food is wrapped tightly.
• Check for rotten food and remove.
• Clean the interior of the appliance.
• Level the appliance.
• Clean gasket with warm water and
a soft cloth.
• Re-position food so it does not obstruct.
• This is a normal phenomenon and
cannot be avoided.
• This is normal.
• Close the door.
• Open the door less often
• Close the door or check for
obstructions.
• Level the appliance.
• Be sure your floor can adequately
support the appliance.
• Move the appliance away from the wall
and check it is level.
15
Page 16
Technical Specifications
Model: IUF92W
Product Dimensions: W: 501mm, D: 540mm, H: 860mm
Weight (Net/Gross): 23.3kg/25.9kg
Net Capacity: 84L
Energy Rating: 3 Stars MEPS
Refrigerant/Amount: R600a/48g
Standards
This product complies with AS/NZS IEC 62552.1/2/3:2018 for electrical safety,
and with EN 55014-1:2006+A1:2009 A2:2011 for electromagnetic compatibility.
16
Page 17
THIS PAGE IS INTENTIONALLY LEFT BLANK
17
Page 18
Purchase Details
For your records, please record details of your purchase below and staple your receipt on this page so you don’t loose it.
Your serial number can be found on the rear of your appliance.
STORE DETAILS
STORE NAME
ADDRESS
TELEPHONE
PRODUCT DETAILS
MODEL NO.
SERIAL NO.*
|
|
PURCHASE DATE
|
|
|
|
18
Page 19
Attach Your Receipt
19
Page 20
Warranty Information
WARRANTY TERMS AND CONDITIONS
REFRIGERATION APPLIANCES
This document sets out the terms and conditions of the
product warranties for Residentia Group Appliances.
It is an important document. Please keep it with your
proof of purchase documents in a safe place for future
reference should you require service for your Appliance.
1. IN THIS WARRANTY
(a) ‘acceptable quality’ as referred to in clause 10 of
this warranty has the same meaning referred to in
the ACL;
(b) ‘ACL’ means Trade Practices Amendment
(Australian Consumer Law) Act (No.2) 2010;
(c) ‘Appliance’ means any Residentia Group product
purchased by you accompanied by this document;
(d) ‘ASR’ means Residentia Group authorised service
representative;
(e) ‘Residentia Group’ means Residentia Group Pty Ltd
of 165 Barkly Ave, Burnley VIC 3121, ACN 600
546 656 in respect of Appliances purchased in
Australia;
(f ) ‘major failure’ as referred to in clause 10 of this
warranty has the same meaning referred to
in the ACL and includes a situation when an
Appliance cannot be repaired or it is uneconomic
for Residentia Group, at its discretion, to repair an
Appliance during the Warranty Period;
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal,
domestic or household use (i.e. normal single
family use) as set out in the instruction
manual, the Appliance is warranted against
manufacturing defects for 24 months,
following the date of original purchase of the
Appliance;
(h) ‘you’ means the purchaser of the Appliance not
having purchased the Appliance for re-sale, and
‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances purchased
and used in Australia and is in addition to (and
does
not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia.
3. During the Warranty Period Residentia Group or
its ASR will, at no extra charge if your Appliance
is readily accessible for service, without special
equipment and subject to these terms and
conditions, repair or replace any parts which it
considers to be defective. Residentia Group or its
ASR may use remanufactured parts to repair your
Appliance. You agree that any replaced Appliances
or parts become the property of Residentia Group.
This warranty does not apply to light globes,
batteries, filters or similar perishable parts.
4. Parts and Appliances not supplied by Residentia
Group are not covered by this warranty.
20
Page 21
5. You will bear the cost of transportation, travel and
delivery of the Appliance to and from Residentia
Group or its ASR. If you reside outside of the
service area, you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance
to and from Residentia Group or its ASR, in all
instances, unless the Appliance is transported
by Residentia Group or its ASR, the Appliance is
transported at the owner’s cost and risk while in
transit to and from Residentia Group or its ASR.
6. Proof of purchase is required before you can make
a claim under this warranty.
7. You may not make a claim under this warranty
unless the defect claimed is due to faulty or
defective parts or workmanship. Residentia Group
is not liable in the following situations (which are
not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly
(iii) normal wear and tear
(iv) power surges, electrical storm damage or
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate
(vii) insect or vermin infestation
(viii) failure to comply with any additional
(b) the Appliance is modified without authority from
(c) the Appliance’s serial number or warranty seal has
(d) the Appliance was serviced or repaired by anyone
8. This warranty, the contract to which it relates
9. To the extent permitted by law, Residentia Group
The Australian Consumer Law
requires the inclusion of the
following statement with this
warranty:
maintain or service
incorrect power supply
operation
instructions supplied with the Appliance;
Residentia Group in writing;
been removed or defaced;
other than Residentia Group, an authorised
repairer
or ASR.
and the relationship between you and Residentia
Group are governed by the law applicable where
the Appliance was purchased.
excludes all warranties and liabilities (other than
as contained in this document) including liability
for any loss or damage whether direct or indirect
arising from your purchase, use or non use of the
Appliance.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
10. For Appliances and services provided by Residentia
Group in Australia, the Appliances come with a
guarantee by Residentia Group that cannot be
excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a
major failure and for compensation for any other
reasonably foreseeable loss or damage. You are
also entitled to have the Appliance repaired or
replaced if the Appliance fails to be of acceptable
quality and the failure does not amount to a major
failure. The benefits to you given by this warranty
are in addition to your other rights and remedies
under a law in relation to the Appliances or
services to which the warranty relates.
11. At all times during the Warranty Period, Residentia
Group shall, at its discretion, determine whether
repair, replacement or refund will apply if an
Appliance has a valid warranty claim applicable to
it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess each
request for missing parts in a case by case basis.
Any parts that are not reported missing in the
first week after purchase will not provide free of
charge.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the Appliance
available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable Residentia
Group to meet its obligations under this warranty.
IMPORTANT
Before calling for service, please ensure that the steps
in point 12 have been followed.
CONTACT SERVICE
→ Please call 1300 11 HELP (4357)
21
Page 22
Warranty Information (Cont.)
NEW ZEALAND WARRANTY TERMS & CONDITIONS
REFRIGERATION APPLIANCES
To help care for your investment, be sure to register
your appliance online. Registration will help you if you
need to arrange service in the future, and serves as a
record of your purchase – including critical information
like model number and serial number – that you can
refer to at any time.
Simply visit the below website, or ask your retailer
for help: www.inalto.house/nz/registration
WARRANTY:
These products are covered by a warranty for a period
of 24 months from the date of purchase, subject to the
following conditions*. The warranty covers rectification
free of charge of any fault arising from defective
materials or components, or faulty workmanship or
assembly.
* The conditions above mentioned are:
1. That the purchaser carefully follows all
instructions packed with the product;
2. That the purchaser and/or installer carefully
follows the installation instructions provided and
complies with electrical wiring regulations, gas
and/or plumbing codes;
3. That the purchaser carefully follows instructions
provided in the owner’s handbook relating to the
proper use and care of the product and does not
use the product for any purpose other than the
domestic use for which it has been designed;
4. Commercial use of the product for professional or
industrial purposes will void this warranty.;
5. That the product was purchased and installed in
New Zealand;
6. That this warranty does not extend to:
a) optional glass lids for hobs apart from claims
which relate to mechanical or physical
damage thereof at the date of purchase;
b) ‘consumable’ parts such as light bulbs or
filters;
c) damage to ceramic glass caused by liquid
or solid spill-overs, lack of maintenance,
or impact;
d) damage to surface coatings caused by
cleaning or maintenance using products not
recommended by the owner’s handbook;
e) defects caused by normal wear and tear,
accident, negligence, alteration, misuse or
incorrect installations;
f) a product dismantled, repaired or serviced
by any serviceman other than an authorised
service agent;
g) a product not in possession of the original
purchaser;
h) damage caused by power outages or surges
i) damage caused by pests (eg. rats,
cockroaches etc.)
7. That if the product is a freestanding microwave
oven or small appliance it must be returned to
the dealer/ retailer for servicing. These products,
unless stated otherwise, have a 12 month
warranty from original date of purchase with
24 months on the microwave magnetron; Waste
disposers have a 12 month warranty.
8. The provision of service under this warranty is
limited by a 25km boundary from the retailer
where the product was purchased except for
microwaves. Such travelling outside of these limits
will incur commercial cost to be paid by you,
regulated by the number of kilometres travelled
beyond the 25km limit (50km return trip).
Microwaves are to be delivered to the nearest
authorised service agent by the customer.
Please refer to your user manual for any further
conditions that may apply to your specific model.
Nothing herein contained shall be construed in any
way as excluding or limiting your rights under the
Consumer Guarantees Acts 1993.
For Service please visit www.applico.co.nz/service or
contact the dealer/retailer from whom you purchased
the product from or call the 0800 number listed below.
If you are unable to establish the date of purchase,
or the fault is not covered by this warranty, or if the
product is found to be in working order, you will be
required to bear all service call charges.
Registration of this warranty constitutes acceptance of
the terms and conditions of this warranty.
Should you require any assistance, please call
Customer Services on 0800 763 448.
Distributed by Applico Ltd.
www.applico.co.nz
July 2019
After registering your appliance online, we recommend
you fill out the below information for your reference
and keep this warranty card in a
safe place.
THIS WARRANTY IS VALID IN NEW ZEALAND ONLY.
22
Page 23
THIS PAGE IS INTENTIONALLY LEFT BLANK
23
Page 24
DESIGNED IN MELBOURNE FOR ALL AUSTRALIAN HOMES
—
WWW.INALTO.HOUSE
—
Loading...