imagistics ix2700 User Manual

ix2700

User’s Guide

Version A

Thank you for selecting an Imagistics solution for
your document production and management needs.
The following information will help you get the most
productive and reliable use out of your system.

Imagistics brand supplies are designed for Imagistics
copiers, printers and fax machines to ensure
maximum product performance and quality.
Substituting other supplies may result in inferior
image quality and machine malfunction. To order
supplies call the Imagistics Supply Line at
1-800-462-6797. For faster service, please have your
machine model and serial number available before
calling.

Should your ix2700 develop a problem that cannot be
remedied by using the maintenance or
troubleshooting procedures outlined in this manual,
please contact the Imagistics National Diagnostic
Center at 1-800-243-5556.

Model Number: ix2700

Serial Number:*

* The serial number is on the back of the unit.

Safety precautions

To use the machine safely

Save these instructions for later reference.

WARNING

There are high voltage
electrodes inside the machine.
Before you clean the machine
or clear a paper jam, make
sure you have unplugged the
power cord from the power
outlet.

After you use the machine, some internal parts are extremely HOT!
To prevent injuries, be careful not to put your fingers in the area shown in

the illustration.

To prevent injuries, be careful
not to put your hands on the
edge of the machine under the
document cover.

Do not handle the plug with wet
hands. Doing this might cause
an electrical shock.

To prevent injuries, be careful
not to put your fingers in the
area shown in the illustration.

i

To prevent injuries, be careful not to put
your fingers in the area shown in the
illustration.

WARNING

■ When you move the machine, grasp the side handholds that are under

the scanner. Do NOT carry the machine by holding it at the bottom.

■ Use caution when installing or modifying telephone lines. Never touch

telephone wires or terminals that are not insulated unless the telephone
line has been disconnected at the wall jack. Never install telephone
wiring during a lightning storm. Never install a telephone jack in a wet
location unless the jack is specifically designed for a wet location.

■ Install equipment with a power cord near a socket/outlet that is easily

accessible.

■ To reduce the risk of shock or fire, use only a No. 26 AWG or larger

telecommunication line cord.

■ Do not use a telephone in the vicinity of gas leak to report leak.

■ Do not use this product near appliances that use water, in a wet

basement or near a swimming pool.

■ Avoid using a telephone other than a cordless type during an electrical

storm. There may be a remote risk of electric shock from lightning.

Caution

■ Lightning and power surges can damage this product! We recommend

that you use a quality surge protection device on the AC power line and
on the telephone line, or unplug the lines during a lightning storm.

ii

Choosing a location

Place your machine on a flat, stable surface that is free of vibration
and shocks, such as a desk. Put the machine near a telephone jack
and a standard, grounded power outlet. Choose a location where the
temperature remains between 50°F and 95.5°F (10°-32.5°C).

Caution

■ Avoid placing your machine in a high-traffic area.

■ Do not place near heaters, air conditioners, water, chemicals, or

refrigerators.

■ Do not expose the machine to direct sunlight, excessive heat,

moisture, or dust.

■ Do not connect your machine to electrical outlets controlled by

wall switches or automatic timers.

■ Disruption of power can wipe out information in the machine’s

memory.

■ Do not connect your machine to electrical outlets on the same

circuit as large appliances or other Equipment that might disrupt
the power supply.

■ Avoid interference sources, such as speakers or the base units

of cordless phones.

NO !

NO ! NO !

iii

Quick Reference Guide

Sending faxes

Automatic Transmission

If it is not illuminated in

1

green, press (

Place the original face up in

2

the ADF, or face down on
the scanner glass.

Enter the fax number using

3

One-Touch, Speed Dial,
Search or the dial pad.

Press

4

If you are using the scanner

5

glass, press

Transmission from ADF

You can send faxes in real time.

If it is not illuminated in

1

green, press (
Place the original face up in

2

the ADF, or face down on
the scanner glass.

Press

3

Press or to select

4

, and then press

On

—OR—
For the next transmission

only, press or to
select
and then press

For the next fax only, press

5

or to select

Fax:On

Enter

.

Start

or

2

Menu, 2, 2, 5

Next Fax Only

Enter

, and then press

.

Start

.

Enter

Fax

.

Fax

,

.

Next

Press 1 if you want to

6

choose more Entertings and
the LCD will return to the
Enterup send menu.

).

).

.

—OR—
Press
Enter the fax number.

7

Press

8

Receiving faxes

Select Answer Mode

Press

1

Press or to select

2

Fax Only, Manual
Fax/Tel
TAM

Storing numbers

Storing One-Touch Dial
numbers

Press

1

Press the One-Touch key

2

where you want to store the
number.

Enter a number (up to 20

3

digits), and then press

Enter

Enter a name (or leave it

4

blank), and then press

Enter

Press

5

to fax.

2

Start

Menu, 0,1

and

and then press

Menu, 2, 3, 1

.

.

Stop

.

.

External

.

,

Enter

.

.

v

Storing Speed Dial numbers

Press

1

Enter a three-digit Speed

2

Dial number, and then press

Enter

Enter a number (up to 20

3

digits), and then press

Enter

Enter a name (or leave it

4

blank), and then press

Enter

Press

5

Dialing operations

One-Touch Dialing / Speed
Dialing

If it is not illuminated in

1

green, press (
Place the original face up in

2

the ADF, or face down on
the scanner glass.

Press the One-Touch key of

3

the number you want to call
—OR—
Press

press
three-digit Speed Dial number.

Press

4

Menu, 2, 3, 2

.

.

.

.

Stop

Search/Speed Dial

, and then press the

#

.

Start

.

Fax

Using Search

If it is not illuminated in

1

green, press (
Press

2

3

4

Making copies

Single copy

1

2

).

3

Sorting multiple copies
(Using the ADF)

1

,

2

3

4

5

Search/Speed Dial

and then enter the first letter
of the name you’re looking for.

Press or to
search the memory.

Press

Press
illuminate it in green.

Place the original face up in
the ADF, or face down on

the scanner glass.
Press

Press
illuminate it in green.

Place the original face up in
the ADF.

Use the dial pad to enter the
number of copies you want
(up to 99).

Press
Sort icon appears on the

LCD.
Press

Start

Start

Sort

Start

.

(Copy)

.

(Copy)

.

.

Fax

to

to

).

,

vi

Table of contens

1

Introduction .......................................................................... 1-1

Using this Guide............................................................... 1-1

Finding information................................................. 1-1

Symbols used in this Guide.................................... 1-1

Machine part names and operations .......................... 1-2

Control panel overview..................................................... 1-5

Status LED indications.............................................1-10

About fax machines........................................................ 1-12

Custom features.......................................................1-12

Do you have Voice Mail on the phone line? ......... 1-12

Why should there be problems?........................... 1-12

How can you avoid possible problems? ............... 1-12

Fax tones and handshake ........................................1-13

ECM (Error Correction Mode)...................................1-14

Connecting the machine.................................................1-14

Connecting an external telephone............................ 1-14

Connecting an external telephone answering machine

(TAM) ................................................................... 1-15

Sequence ............................................................. 1-15

Connections ......................................................... 1-17

Recording outgoing message (OGM) on an external

TAM..................................................................1-17

Special line considerations.......................................1-18

Two-line phone system ........................................1-18

Converting telephone wall outlets ........................1-18

Installing machine, external two-line TAM and two-line

telephone..........................................................1-19

Multi-line connections (PBX) ....................................1-20

If you are installing the machine to work with a

PBX..................................................................1-20

Custom features on your phone line......................... 1-20

2

Paper .....................................................................................2-1

About paper ...................................................................... 2-1

Type and size of paper............................................... 2-1

Recommended paper ................................................. 2-1

Choosing acceptable paper.............................................. 2-2

Paper capacity of the paper trays........................... 2-3

Paper specifications for each paper tray ................ 2-4

How to load paper ...................................................... 2-5

To load paper or other media in the paper tray ...... 2-5

vii

To load paper or other media in the multi-purpose tray

(MP tray).............................................................2-7

To use Automatic Duplexing for fax, copy and print

operations...............................................................2-9

3

4

On-screen programming .....................................................3-1

User-friendly programming ...............................................3-1

Menu table..................................................................3-1

Memory Storage.........................................................3-1

Navigation keys ................................................................3-2

Getting started .....................................................................4-1

Initial Setup .......................................................................4-1

Setting the Date and Time..........................................4-1

Setting the Machine ID ...............................................4-2

Entering text ...........................................................4-3

Inserting spaces .....................................................4-3

Making corrections .................................................4-3

Repeating letters ....................................................4-3

Special characters and symbols ............................4-4

Setting Tone and Pulse dialing mode .........................4-4

System Setup ...................................................................4-5

Setting the Mode Timer ..............................................4-5

Setting the Paper Type ...............................................4-5

Setting the Paper Size ................................................4-6

Setting the Ring Volume.............................................4-7

Setting the Beeper Volume......................................... 4-7

Setting the Speaker Volume ....................................... 4-8

Save Toner .................................................................4-8

Sleep Timer ................................................................4-9

Turning off the Scanner Lamp ....................................4-9

Setting the Tray Use for Copy mode ........................4-10

Setting the Tray Use for Fax mode...........................4-11

Setting the Tray Use for Printing Reports .................4-11

Setting the LCD Contrast..........................................4-12

viii

5

RX Settings ...........................................................................5-1

Basic receiving operations................................................5-1

Choosing the Answer Mode........................................5-1

To select or change your Answer Mode.................5-2

Setting the Ring Count ...............................................5-2

Setting the F/T Ring Time (Fax/Tel mode only)..........5-3

EXT. TEL. RX.............................................................5-4

Printing a reduced incoming fax

(Auto Reduction) ....................................................5-5

Printing a fax from the memory .................................. 5-5

Setting the Print Density............................................. 5-6

Advanced receiving operations ........................................ 5-7

Operation from extension telephones......................... 5-7

For FAX/TEL mode only ............................................. 5-7

Using a cordless external handset ............................. 5-8

Changing the remote codes ....................................... 5-8

Polling.........................................................................5-9

Setting up Polling Receive ..................................... 5-9

Setting up Sequential Polling Receive ................. 5-10

Setting Duplex printing for Fax mode .......................5-10

Telephone services ........................................................ 5-11

Unique Ring.............................................................. 5-11

What does your telephone company’s

‘Unique Ring’ do?............................................. 5-11

What does ix2700’s ‘Unique Ring’ do?................. 5-11

Do you have Voice Mail?......................................5-12

Before you choose the ring pattern to register ..... 5-12

Registering the Unique Ring pattern ........................ 5-13

Turning off the Unique Ring ................................. 5-13

Caller ID..........................................................................5-14

Viewing Caller ID List ...............................................5-15

Clearing a Caller ID stored in the memory...............5-15

Printing Caller ID List................................................ 5-15

6

TX Settings ...........................................................................6-1

How to Fax .......................................................................6-1

Enter Fax mode.......................................................... 6-1

Faxing from the automatic document feeder (ADF) ... 6-1

Faxing from the ADF ..............................................6-2

Faxing from the scanner glass...................................6-3

Faxing legal size originals from the scanner glass ..... 6-4

Out of Memory message ........................................ 6-4

Manual transmission................................................... 6-4

Automatic transmission ..............................................6-5

This is the easiest way to send a fax...................... 6-5

Sending a fax at the end of a conversation ................ 6-5

Basic sending operations ................................................. 6-6

Sending faxes using multiple settings........................6-6

Contrast......................................................................6-6

Fax Resolution............................................................ 6-7

Manual and automatic fax Redial............................... 6-8

ix

Dual Access ...............................................................6-9

Real Time Transmission...........................................6-10

Checking job status ..................................................6-11

Canceling a job while scanning the original..............6-11

Canceling a scheduled job........................................6-11

Advanced sending operations ........................................6-12

Composing the electronic Cover Sheet ....................6-12

Composing your own comments..........................6-13

Cover sheet for the next fax only.......................... 6-14

Send a cover sheet for all faxes ...........................6-15

Using a printed cover sheet ......................................6-15

Broadcasting.............................................................6-16

Overseas Mode ........................................................6-18

Delayed Send ...........................................................6-19

Delayed Batch Transmission....................................6-20

Setting up Polled Transmission ................................6-21

Memory Security....................................................... 6-22

Setting up the password.......................................6-22

Turning Memory Security on ................................6-23

Turning Memory Security off.....................................6-23

7

8

x

Auto Dial numbers and dialing options .............................7-1

Storing numbers for easy dialing ......................................7-1

Storing One-Touch Dial numbers...............................7-1

Storing Speed Dial numbers....................................... 7-2

Changing One-Touch and Speed Dial numbers.........7-3

Setting up Groups for Broadcasting............................7-4

Dialing options ..................................................................7-5

Search ........................................................................7-5

One-Touch Dialing......................................................7-5

Speed Dialing .............................................................7-6

Manual dialing.............................................................7-6

Using an external telephone ....................................... 7-6

Access codes and credit card numbers......................7-7

Pause .........................................................................7-8

Tone or Pulse .............................................................7-8

Remote Fax Options ............................................................8-1

Fax Forwarding .................................................................8-1

Programming a Fax Forwarding number ....................8-1

Setting Remote Retrieval..................................................8-2

Local Print...............................................................8-2

Using R R Passcode...................................................8-3

Remote commands.....................................................8-4

Retrieving fax messages............................................8-5

Changing your Fax Forwarding number..................... 8-5

9

10

Printing reports .................................................................... 9-1

Machine settings and journal............................................9-1

Customizing the Job Status Report............................9-1

Setting the Journal Interval......................................... 9-2

Printing reports ........................................................... 9-3

To print a report...................................................... 9-3

Making copies ....................................................................10-1

Using the machine as a copier .......................................10-1

Enter Copy mode...................................................... 10-1

Temporary copy settings ......................................10-2

Making a single copy from the ADF..........................10-3

Making multiple copies from the ADF.......................10-3

Single or multiple copies using the scanner glass.... 10-4

Out of Memory message..........................................10-5

Using the copy keys

(Temporary settings) ................................................... 10-6

Enlarge/Reduce........................................................ 10-7

Copy Mode (type of original) .................................... 10-8

Sorting copies using the ADF...................................10-9

Contrast....................................................................10-9

Tray Select ............................................................. 10-10

Duplex/N in 1..........................................................10-11

Duplex/N in 1 copy .................................................10-12

N in 1 copy .........................................................10-12

Poster.................................................................10-13

Duplex (1 in 1).................................................... 10-13

Duplex (2 in 1) and Duplex (4 in 1)..................... 10-15

Changing the default copy settings ..............................10-16

Copy Mode.............................................................10-16

Contrast..................................................................10-16

11

Using the Machine as a printer ......................................... 11-1

Using the ix2700 printer driver........................................11-1

How to print your document............................................11-2

Simultaneous printing and faxing ...................................11-3

Two-sided printing (Duplex Printing) ........................11-3

Automatic Duplex Printing .................................... 11-3

Manual Duplex Printing ........................................11-4

Face-down output tray..............................................11-4

Printing on plain paper.............................................. 11-5

xi

The MP tray..........................................................11-5

Printing on thicker paper and card stock ..................11-6

The multi-purpose tray (MP tray)..........................11-6

Printing on envelopes ...............................................11-8

Printer operation keys ................................................... 11-11

Job Cancel..............................................................11-11

Secure key..............................................................11-11

Setting the Emulation Selection..............................11-12

Printing the Internal Font List..................................11-13

Printing the Print Configuration List........................11-13

Restoring factory default settings ...........................11-13

12

Printer driver settings ........................................................12-1

Printer driver settings......................................................12-1

How to access the printer driver settings........................12-1

Features in the Native Driver ..........................................12-2

Basic tab...................................................................12-2

Paper Size ............................................................12-3

Multiple Page........................................................12-3

Orientation ............................................................12-3

Copies ..................................................................12-4

Media Type...........................................................12-4

Advanced tab............................................................12-5

Print Quality..........................................................12-5

Duplex Printing..................................................... 12-7

Watermark............................................................12-8

Page Setting ....................................................... 12-10

Device Options...................................................12-11

Secure Print............................................................ 12-11

Accessories tab ..................................................12-15

Features in the PS printer driver

(For Windows®)..........................................................12-16

Ports tab .................................................................12-16

Device Settings tab.................................................12-17

Layout tab...............................................................12-18

Booklet (For Windows® 2000/XP).......................12-18

Paper / Quality tab ..................................................12-19

Advanced Options ..................................................12-20

xii

13

How to scan using Windows® ...........................................13-1

Scanning a document ....................................................13-1

TWAIN compliant......................................................13-1

How to access the Scanner ......................................13-2

Scanning a document into the PC ............................ 13-3

Scanning a whole page ........................................13-3

PreScanning to crop a portion you want to scan.. 13-4

Settings in the Scanner window ............................... 13-6

Image Type ..........................................................13-6

Resolution ............................................................13-6

Scan Type ............................................................ 13-7

Brightness ............................................................13-7

Contrast................................................................13-7

Document Size .....................................................13-8

Scanning a document

(For Windows® XP only)............................................13-10

WIA compliant ........................................................13-10

How to access the scanner .................................... 13-10

Scanning a document into the PC..........................13-11

Scanning a document using the ADF ................. 13-11

PreScanning to crop a portion you want to scan using

the scanner glass ........................................... 13-13

Scanner Utility .................................................... 13-15

Using the scan key (For USB or Parallel interface cable

users).........................................................................13-16

Scan to E-mail........................................................13-17

Scan to Image ........................................................13-17

Scan to OCR ..........................................................13-18

Scan to File.............................................................13-18

Using ScanSoft® PaperPort® and TextBridge® OCR....13-19

Viewing items .........................................................13-20

Organizing your items in folders.............................13-21

Quick links to other applications.............................13-21

ScanSoft® TextBridge® OCR lets you convert image text

into text you can edit ..........................................13-22

You can Import items from other applications ........13-22

You can Export items in other formats ................... 13-23

Exporting an image file.......................................13-23

How to Uninstall PaperPort® and ScanSoft®

TextBridge®........................................................13-24

14

Using the SmartUI for Windows® 95/98/98SE/Me/2000

Professional and Windows NT® WS 4.0 ...........................14-1

SmartUI ....................................................................14-1

AutoLoad the SmartUI .............................................. 14-2

How to turn off AutoLoad.......................................... 14-2

SmartUI features ............................................................14-3

Auto Configuration....................................................14-3

Scan key operations ................................................. 14-4

xiii

Copy operations........................................................14-4

PC-Fax operation......................................................14-4

Scanner settings for Scan, Copy and

PC-Fax buttons.....................................................14-5

Global settings ..........................................................14-5

Setting up the scanner configurations ......................14-6

Perform an operation from the SmartUI screen ........14-7

Scan to File.....................................................................14-8

To access Scan to File Configurations screen .........14-8

Scanner settings .......................................................14-8

Destination folder......................................................14-9

Scan to E-mail .............................................................. 14-10

To access Scan to E-mail Configurations screen ...14-10

Scanner settings ..................................................... 14-10

E-mail application ...................................................14-11

Send to Options ......................................................14-11

Scan to OCR (Word Processor) ................................... 14-12

To access Scan to OCR Configurations screen .....14-12

Scanner settings ..................................................... 14-12

Word Processor......................................................14-13

Scan to Image...............................................................14-14

To access Scan to Image Configurations screen ...14-14

Scanner Settings ....................................................14-14

Target Application...................................................14-14

Copy .............................................................................14-15

To access the Copy Configurations screen ............14-15

Scanner settings ..................................................... 14-15

Number of copies....................................................14-15

Send a fax.....................................................................14-16

To access the Send a fax Configurations screen ...14-16

Scanner settings ..................................................... 14-16

PC-FAX Settings.....................................................14-17

xiv

15

Using the Windows®-Based SmartUI ...............................15-1

SmartUI...........................................................................15-1

AutoLoad the SmartUI .............................................. 15-2

How to turn off Auto Load .........................................15-2

SmartUI features.............................................................15-3

Auto Configuration ....................................................15-4

Hardware Section: Changing the Scan to button

configuration ................................................................15-5

Scan to E-mail ..........................................................15-6

Scan to File...............................................................15-7

Scan to Image ..........................................................15-8

Scan to OCR ..........................................................15-10

Software Section ..........................................................15-12

Scan .......................................................................15-13

Copy .......................................................................15-13

Fax..........................................................................15-14

Custom...................................................................15-14

Scan to File................................................................... 15-15

Scan to E-mail ..............................................................15-17

File attachments.....................................................15-19

Scanner settings.....................................................15-20

Scan to OCR (Word Processing program) ...................15-21

Scan to Graphics application

(example: Microsoft Paint)......................................... 15-23

Copy .......................................................................15-25

Fax setting (PC-Fax using the ix2700 Fax Driver)........15-27

FAX settings........................................................... 15-28

Custom: User-defined buttons......................................15-30

Customizing a user-defined button......................... 15-30

1. Select the Scan Action ...................................15-30

2. Select Configuration for the Scan Type.......... 15-31

3. Select Scan Settings. .....................................15-35

16

17

Using Remote Setup ..........................................................16-1

Remote Setup................................................................. 16-1

Using PC-FAX software .....................................................17-1

PC-FAX sending............................................................. 17-1

Setting up user information.......................................17-2

Sending setup...........................................................17-3

Outside line access ..................................................17-4

Include header.......................................................... 17-4

Addressbook file.......................................................17-4

User interface ...........................................................17-5

Simple style ..........................................................17-5

Facsimile style...................................................... 17-5

Speed Dial setup ............................................................17-6

The Address Book....................................................17-7

Setting up a Member in the Address Book............... 17-8

Setting up a Group for Broadcasting ........................ 17-9

Editing Member information.................................... 17-10

Deleting a Member or Group..................................17-10

Exporting the Address Book...................................17-10

Importing to the Address Book...............................17-12

Setting up a Cover Page ........................................17-13

xv

You can enter information in each field ..................17-14

Sending a file as a PC-FAX using the

Facsimile style ....................................................17-15

Redial .................................................................17-16

Sending a file as a PC-FAX using the Simple style 17-16

Setting up PC-FAX receiving

(Windows® 95/98/98SE/Me/2000 Professional and

Windows NT® WS 4.0 only).......................................17-18

Running PC-FAX Receiving ................................... 17-18

Setting up your PC..................................................17-18

Viewing new PC-FAX messages ............................ 17-19

Receiving a fax into the PC

(Windows® XP only)................................................... 17-20

How to receive a fax automatically.........................17-20

How to view the received faxes ..............................17-25

18

Using your Machine with a Macintosh® ...........................18-1

Setting up your USB-equipped Apple® Macintosh® .......18-1

Using the printer driver with your Apple® Macintosh®

(Mac OS 8.6-9.2) .........................................................18-2

Using the Printer Driver with Your Apple® Macintosh®

(Mac OS X) ..................................................................18-5

Choosing page setup options ...................................18-5

Specific settings........................................................18-6

Using the PS driver with your Apple® Macintosh®.......... 18-8

For Mac OS 8.6 to 9.2 users.....................................18-8

For Mac OS X users ...............................................18-12

Sending a fax from your Macintosh® application..........18-15

For Mac OS 8.6-9.2 users ......................................18-15

For Mac OS X users ...............................................18-17

Drag a vCard from the Mac® OS X Address Book

application ......................................................18-19

Using the TWAIN scanner driver with your Macintosh®18-21

Accessing the scanner............................................18-21

Scanning an image into your Macintosh®...............18-22

Scanning a whole page ......................................18-22

PreScanning an image ...........................................18-23

Settings in the Scanner window..............................18-24

Image..................................................................18-24

Scanning Area ....................................................18-26

Business Card Size ............................................18-26

Adjusting the Image............................................18-27

Remote Setup (Mac OS® X).........................................18-28

xvi

19

Network Scanning
(Windows® 98/98SE/Me/2000 Professional

and XP only) .......................................................................19-1

Registering your PC with the machine .....................19-1

Using the Scan key.........................................................19-4

Scan to E-mail (PC)..................................................19-4

Scan to E-mail (E-mail server).................................. 19-5

Scan to Image ..........................................................19-6

Scan to OCR ............................................................19-7

Scan to File............................................................... 19-8

20

21

Network PC-FAX software ................................................20-1

Enable Network PC-FAX..........................................20-1

Sending setup ...................................................... 20-1

Extra options in Address Book ............................. 20-3

Installing Network PC-FAX....................................... 20-4

Windows® 95/98/98SE and Me users .................. 20-4

Using the Network PC-FAX software ....................... 20-5

Quick Tips: ...........................................................20-5

Sending a Network PC-FAX from your Macintosh®

application ............................................................ 20-6

For Mac OS 8.6-9.2 users....................................20-6

For Mac OS X users.............................................20-6

Important information .......................................................21-1

Standard telephone and FCC Notices

These notices are in effect on models sold and used

only in the United States. ..................................... 21-1

Federal Co mmunications Commission (FCC) D eclaration

of Conformity (USA only)......................................21-3

Important .............................................................. 21-4

Important – about the interface cable ...................21-4

Industry Canada Compliance Statement

(Canada only) .......................................................21-4

International ENERGY STAR®

Compliance Statement .........................................21-4

Laser safety..............................................................21-4

FDA regulations........................................................ 21-5

Important safety instructions........................................... 21-6

Trademarks .................................................................... 21-8

xvii

22

Troubleshooting and routine maintenance ..................... 22-1

Troubleshooting .............................................................22-1

Error messages ........................................................22-1

Original jams.............................................................22-4

Original is jammed in the top of the ADF unit. ......22-4

Original is jammed inside the ADF unit. ...............22-5

Paper jams................................................................ 22-6

Paper is jammed in the duplex tray ....................22-11

If you are having difficulty with your machine .........22-13

Improving the print quality.......................................22-17

Packing and shipping the machine...............................22-21

Routine maintenance ....................................................22-24

Cleaning the scanner..............................................22-24

Cleaning the printer ................................................22-25

Cleaning the drum unit............................................22-26

Replacing the toner cartridge..................................22-27

How to replace the toner cartridge..........................22-28

Replacing the drum unit..........................................22-33

Page Counter .........................................................22-36

23

G

Optional accessories ......................................................... 23-1

Memory board.................................................................23-1

Installing the optional memory board........................23-2

Network (LAN) board ......................................................23-4

Before starting installation ........................................23-5

Step 1: Hardware installation....................................23-5

Step 2: Connecting the Network board to an Unshielded

Twisted Pair 10BASE-T or 100BASE-TX Ethernet

Network ................................................................23-8

LED.......................................................................23-8

TEST SWITCH .....................................................23-9

Lower Tray................................................................ 23-9

Glossary ............................................................................... G-1

xviii

S

Specifications ......................................................................S-1

Product description ...........................................................S-1

General.............................................................................S-1

Print media .......................................................................S-2

Copy .................................................................................S-2

Fax....................................................................................S-3

Scanner............................................................................S-4

Printer ...............................................................................S-5

Interfaces..........................................................................S-5

Computer requirements....................................................S-6

24
25

Index ...................................................................................... I-1

Remote Retrieval Access card .......................................... R-1

xix

1

Introduction

Using this Guide

Thank you for buying an Imagistics ix2700. Your ix2700 is simple to
use, with LCD screen instructions to guide you through programming
it. You can make the most of your machine by taking a few minutes to
read this Guide.

Finding information

All the chapter headings and subheadings are listed in the Table of
Contents. You will be able to find information about a specific feature
or operation by checking the Index at the back of this Guide.

Symbols used in this Guide

Throughout this Guide you’ll see special symbols alerting you to
important warnings, notes and actions. To make things clearer and
to help you press the correct keys, we used special fonts and added
some of the messages that will appear in the LCD.

Bold

Italics Italicized typeface emphasizes an important point

Courier
New

Warnings inform you what to do to avoid possible personal
injury.

Cautions specify procedures you must follow or avoid to
prevent possible damage to the machine.

Notes tell you how you should respond to a situation that may arise or
give tips about how the current operation works with other features.

Improper Setup alerts you to devices and operations that are not
compatible with the machine.

Bold typeface identifies specific keys on the
machine control panel.

or refers you to a related topic.
Courier New typeface identifies the messages on

the LCD of the machine.

INTRODUCTION 1 - 1

Machine part names and operations

■ Front view

5 Automatic Document Feeder (ADF)

4 Control Panel

3

Face-down Output Tray

Support Flap with Extensi on

2 Front Cover Release Button

1

Multi-purpose Tray (MP Tray)

11 Paper Tray (Upper Tray)

No.

Name Description

6 ADF Document Support

Extension

7 ADF Document

Output Support
Flap

8 Document Cover

9 Power Switch

10 Front Cover

1 Multi-purpose Tray (MP Tray) Load paper here.
2 Front Cover Release Button Press it to open the front cover.
3 Face-down Output Tray Support Flap

with Extension (Support Flap)

Unfold it to prevent the printed paper
from sliding off the machine.

4 Control Panel Use the keys and display to control

the machine.

5 Automatic Document Feeder (ADF) Use the ADF unit for multiple page

originals.

6 ADF Document Support Extension Place the original here to use the

ADF unit.

7 ADF Document Output Support Flap Unfold to prevent the scanned pages

from sliding off the machine.

8 Document Cover Open to place the original on the

scanner glass.

9 Power Switch Switch it on or off.

10 Front Cover Open to install a toner cartridge or

drum unit.

11 Paper Tray (Upper Tray) Load paper here.

1 - 2 INTRODUCTION

■ Back view

16 ADF Cover

15 Face-up Output Tray

(Back Output Tray)

14 AC Power Connector

13 Duplex Tray

12 Paper Adjustment Lever

for Duplex Printing

No.

Name Description

12 Paper Adjustment Lever for

Duplex Printing

20 External Telephone

Line Jack

Use to match your paper size for duplex
printing.

13 Duplex Tray Slide out to remove paper jammed inside

the machine.

14 AC Power Connector Connect the AC Power Connector here.
15 Face-up Output Tray

(Back Output Tray)

Open it when thicker paper is placed in the
MP tray.

16 ADF Cover Open to remove paper jammed inside the

ADF unit.

17 Telephone Line Jack Plug the line cord supplied with the

into here.

18 USB Interface Connector Connect the USB Cable here.
19 Parallel Interface Connector Connect the Parallel Cable here.
20 External Telephone Line Jack Plug in the modular plug on the external

telephone line here.

17 Telephone Line Jack

18 USB Interface

Connector

19 Parallel Interface

Connector

machine

INTRODUCTION 1 - 3

■ Inside view (Document cover open)

24 Document Cover

23 Scanner Lock Lever

22 Glass Strip

21 Document

Guidelines

No.

Name Description

25 White Film

26 Scanner Glass

21 Document Guidelines Use to center the original on the scanner glass.
22 Glass Strip This is used to scan the original when using the

ADF.

23 Scanner Lock Lever Use to lock/unlock the scanner when relocating the

machine.

24 Document Cover Open to place the original on the scanner glass.
25 White Film Clean it for good quality copying and scanning.
26 Scanner Glass Place the original to be scanned here.

1 - 4 INTRODUCTION

Control panel overview

10 11

9

12

5 8

4

2

1 3

6

7

INTRODUCTION 1 - 5

1 3

2

4

5

Shift

1

To access memory locations 21
through 40 in the One-Touch keys
hold down the Shift key.

One-Touch keys

2

These 20 keys give you instant
access to 40 previously stored dial
numbers.

Print keys:

3

Secure

Lets you print out data saved in
memory by entering your four-digit
password.

Job cancel

Clears data from the printer
memory.

7

4

5

Status LED

(Light-Emitting Diode)

The LED will flash and change color
depending on the machine status.

5-Line Liquid Crystal Display
(LCD)

Displays messages on the screen to
help you to set up and use your
machine.

6

1 - 6 INTRODUCTION

Mode keys:

6

Fax

Lets you access Fax mode.

Copy

Lets you access Copy mode.

Scan

Lets you access Scan mode.

Fax and telephone keys:

7

Monitor

Press before dialing if you want to
make sure a fax machine will
answer, and then press Start.

Resolution

Sets the resolution when you send a
fax.

Search/Speed Dial

Lets you look up numbers that are
stored in the dialing memory. It also
lets you dial stored numbers by
pressing

Redial/Pause

Redials the last number you called.
It also inserts a pause in auto dial
numbers.

and a three-digit number.

#

INTRODUCTION 1 - 7

8

9

10 11

12

Navigation keys:

8

Menu

Lets you access the Menu to
program.

Enter

Lets you store your settings in the
machine.

Clear/Back

Deletes entered data or lets you exit
the menu by pressing repeatedly.

1 - 8 INTRODUCTION

or

Press to scroll forward or backward
to a menu selection.

When using the speaker or ring, you
can press these keys to adjust the
volume in fax mode.

or

Press to scroll through the menus
and options.

Also, you can use these keys to do
a numerial search for the names of
stored numbers in fax mode.

Copy keys

9

(Temporary settings):

Enlarge/Reduce

Lets you reduce or enlarge copies
depending upon the ratio you
select.

Contrast

Lets you make a copy that is lighter
or darker than the original.

Mode

Lets you select the copy mode for
your type of original.

Tray Select

You can select which tray you would
like to use for the next copy.

Sort

Lets you sort multiple copies using
the ADF.

Duplex/N in 1

You can choose Duplex to copy on
both sides of the paper or N in 1 to
copy 2 or 4 pages onto one page.

Dial Pad

0

Use these keys to dial telephone
and fax numbers and as a keyboard
for entering information into the
machine.

The # key lets you temporarily
switch the dialing mode during a
telephone call from Pulse to Tone.

A

Stop

Stops a fax, copy and scan
operation or exits from the menu.

B

Start

Lets you start sending faxes,
making copies or scanning.

INTRODUCTION 1 - 9

Status LED indications

The Status LED (Light Emitting Diode) will flash and change color
depending on the machine status.

The LED indications shown in the table below are used in the
illustrations in this chapter.

LED LED status

LED is off.

LED is on.

Green Yellow Red

LED is blinking.

Green Yellow Red

LED machine status Description

Sleep Mode The power switch is off or the machine is in

Sleep mode.

Warming Up The machine is warming up for printing.

Green

Ready The machine is ready to print.

Green

Receiving Data The machine is either receiving data from the

computer, processing data in memory or

Yellow

Data Remaining in
Memory

Yellow

1 - 10 INTRODUCTION

printing data.

Print data remains in the machine memory.