ILVE IV601BIM User Manual

Built-in Microwave Operating

& Installation Manual

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Congratulations,

you are now the proud owner of an ILVE cooking appliance.

Thank you for purchasing ILVE and welcome to the exciting

world of cooking the ILVE way.

This instruction manual has been specially created to inform

you of the full range of features your ILVE appliance has to offer

and serves as an introduction to the wonderful benefits of ILVE’s

dynamic cooking systems.

We present detailed information on each of the advanced

cooking systems built into ILVE appliances. Once you have read

this section you will be able to choose the most appropriate

settings for your appliance when cooking different types of

food.

Please carefully READ these instructions BEFORE INSTALLING

AND USING the appliance and retain them for future reference.

It is important that you keep potentially hazardous packaging

(plastic bags, polystyrene, etc.) out of reach of children.

Contents

Warning and Safety instructions 6

Modes of Operation 11

Suitable Containers for Microwave Ovens 12

Operation 14

Cleaning and Care 17

Installation 18

Warranty Card 20

Warning and Safety Instructions

• THIS APPLIANCE IS NOT INTENDED FOR USE BY PERSONS (INCLUDING CHILDREN) WITH
REDUCED PHYSICAL, SENSORY OR MENTAL CAPABILITIES, OR LACK OF EXPERIENCE AND
KNOWLEDGE, UNLESS THEY HAVE BEEN GIVEN SUPERVISION OR INSTRUCTION CONCERNING
USE OF THE APPLIANCE BY A PERSON RESPONSIBLE FOR THEIR SAFETY. CHILDREN SHOULD
BE SUPERVISED TO ENSURE THAT THEY DO NOT PLAY WITH THE APPLIANCE

• During use the appliance becomes hot. Care should be taken to avoid touching heating elements

inside the oven.

• Accessible parts may become hot during use Young children should be kept away.

• When this appliance is operated in the combination mode, children should be in adult supervision due
to the temperatures generated.

• If the door or door seals are damaged, the oven must not be operated until it has been repaired by a
competent person.

• It is hazardous for anyone other than a competent person to carry out any service or repair operation
that involves the removal of a cover which gives protection against exposure to microwave energy.

• Liquids and other foods must not be heated in sealed containers as they are liable to explode. When
heating liquids, milk, sauces etc. the boiling point of the liquid may be reached without the production
of typical bubbles.The liquid does not boil evenly throughout.This so-called ‘boiling delay’ can cause a
sudden build-up of bubbles when the container is removed from the oven or shaken,which can lead to
the liquid boiling over suddenly and explosively and can cause skin burning.

• Only allow children to use the oven with supervision when adequate instructions have been given so
that the child is able to use the oven in a safe way and understands the hazards of improper use.

• When heating food in plastic or paper containers, keep an eye on the oven due to the possibility of
ignition. If smoke is observed, switch off or unplug the appliance and keep the door closed in order to
stifle any flames.

• Microwave heating of beverages can result in delayed eruptive boiling; therefore care must be taken
when handling the container.

• Failure to maintain the oven in a clean condition could lead to deterioration of the surface that could
adversely affect the life of the appliance and possibly result in a hazardous situation. Improper use can
present a risk of both personal injury and material damage. To avoid the risk of accidents and damage
to the appliance please read these operating instructions carefully before installation and before using
it for the first time. They contain important notes on installation, safety, operation and care of the
appliance. Keep these instructions in a safe place and pass them on to any future user.

• Do not use harsh abrasive cleaners or sharp metal scrapers to clean the oven door glass since they

can scratch the surface, which may result in shattering of the glass. A steam cleaner is not to be used.

• This appliance complies with all relevant local and national safety requirements.

• The appliance is intended for domestic use only: to cook, defrost, reheat and to grill food. Any other

usage is not supported by the manufacturer and could be dangerous. The manufacturer cannot be held

liable for damage caused by improper or incorrect use of the appliance. Never use the microwave to
store or dry items which could ignite easily. Moisture evaporates and create a Fire hazard.

• This appliance is not a toy! To avoid the risk of injury, do not allow children to play on or near it or to
play with the controls.

6 ILVE Operating Manual

• Supervise its use by older children, the elderly or infirm. If allowing older children to use the appliance

without supervision, please ensure that they are aware of how a microwave oven works and understand
the dangers of improper use.

Technical safety

• If the connection cable is damaged, the new cable must be fitted by a ILVE approved service

technician.

• Do not use the microwave if the door is warped, the door hinges are loose, holes or cracks are visible

in the casing, the door or the oven interior walls. Operating the appliance with this type of damage will
result in microwave leakage and present a hazard to the user.

• Never open the casing of the appliance. Tampering with electrical connections or components and

mechanical parts is highly dangerous and can cause operational faults or electric shock.

• Before connecting the appliance to the mains supply, make sure that the rating on the data plate

corresponds to the voltage and frequency of the household supply. This data must correspond in order

to avoid risk of damage to the appliance. Consult a qualified electrician if in any doubt.

• Do not connect the appliance to the mains electricity supply by an extension lead. Extension leads do

not guarantee the required safety of the appliance (e.g. danger of overheating).

• The electrical safety of this appliance can only be guaranteed when continuity is complete between it

and an effective earthing system which complies with local and national safety regulations. It is most
important that this basic safety requirement is present and regularly tested and where there is any
doubt, the on-site electrical wiring should be inspected by a qualified electrician. The manufacturer
cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock).

• The appliance must be built in before operation to ensure that no electrical components are accessible.

• Repairs may only be carried out by a suitably qualified and competent person in accordance with

national and local safety regulations. Repairs and other work by unqualified persons could be
dangerous. The manufacturer cannot be held liable for unauthorised work.

• The appliance is only completely isolated from the electricity supply when it is switched off at the wall

socket and the plug removed or the mains fuse is disconnected or the screw-out fuse is removed

(in countries where this is applicable).

• This equipment may only be used in mobile installations such as ships, caravans, aircraft etc. if a risk

assessment of the installation has been carried out by a suitably qualified engineer.

• In countries where there are areas which may be subject to infestation by cockroaches or other

vermin, pay particular attention to keeping the appliance and its surroundings in a clean condition at all
times. Any damage which may be caused by cockroaches or other vermin will not be covered by the
guarantee.

7ILVE Operating Manual

Warning and Safety Instructions

Using the Microwave Oven

• Always ensure that food is sufficiently heated.

• Many factors will affect the overall cooking time, including the size and amount of food, its initial
temperature, changes to the recipe and the shape and size of cooking container.

• Some foods may contain micro-organisms which are only destroyed by thorough cooking, therefore
when cooking or reheating foods, e.g. poultry, it is particularly important that food is fully cooked
through (at temperatures over 70°C for more than 10 minutes). If in doubt, select a longer cooking or
reheating time.

• It is important that the heat is allowed to spread evenly throughout the food being cooked. This can be
achieved by stirring and/or turning the food, and by observing a sufficiently long standing time, which
should be added to the time needed for cooking, reheating or defrosting.

• Always remember that times for cooking, reheating and defrosting in a microwave oven are usually
considerably shorter than with traditional methods of food preparation.

• Excessively long cooking times can lead to food drying out and burning, or could even cause it to
catch fire. There is also a danger of fire if breadcrumbs, flowers, herbs, etc., are dried in the microwave
oven.

• Always ensure that this type of procedure is supervised.

• Do not use the microwave function to heat up cushions or pads filled with cherry kernels, wheat grains,
lavender or gel, such as those used in aromatherapy. These pads can ignite when heated, even after
they have been removed from the microwave.

• Exercise caution when cooking or reheating food with a high sugar content, e.g. Christmas pudding. If
heated for too long, the sugar may caramelise or ignite.

• Do not use full power to warm empty dishes.

• Do not use the appliance without food, or if it is incorrectly loaded.

• Never cook or reheat food or liquids in sealed containers, jars or bottles. With baby bottles, the screw
top and teat must be removed. Otherwise pressure builds up which can cause the bottle or container
to explode, posing a severe risk of injury.

• Before serving, remember to allow a sufficient standing time and then always check the temperature
of the actual food itself after taking it out of the microwave. The temperature of the container is not an
indication of the temperature of the food or liquid in it. This is particularly important when preparing
food for babies, children, and the elderly or infirm. Shake or stir baby milk and food thoroughly after
heating, and try it for temperature to ensure that it will not scald the baby. When heating food and drink
remember that the heat is created in the food itself, and that the container will normally be cooler. The
dish is only warmed by the heat of the food.

8 ILVE Operating Manual

• To a vo id fu el li ng a ny fl am e s, d o n ot op en th e o ve n do o r if sm ok e o cc ur s i n t he ov en i n te ri or.

• Interrupt the process by pressing the Stop/C button twice. Switch off at the wall socket, and where
applicable, remove the plug. Do not open the door until the smoke has dispersed.

• Never heat undiluted alcohol in the oven as this can easily ignite.

Danger of Injury or Fire:

• Do not heat up tins in the microwave oven.

• Pressure can build up and they may explode resulting in injury or damage.

• Cover any food which is left in the oven to be kept hot, as moisture in the food could lead to corrosion
damage in the oven. This also prevents the food from drying out.

• Try to avoid the interior walls being splashed with food or liquids containing salt. If it does happen, wipe
these away thoroughly to avoid corrosion on the stainless steel surface.

• Do not use any containers or cutlery made from or containing metal, aluminium foil, lead crystal
glassware, temperature-sensitive plastics, wooden utensils or cutlery, metal clips or wire ties. Do not
use bowls with milled rims, or cream pots with the tinfoil lid only partially removed. Such items could
be damaged or cause a fire hazard. The gourmet plate supplied with the appliance are designed to
be compatible with microwaves and can therefore be used for grilling with or without the microwave
function.

• The mircowave grill rack should only be used when grilling and NOT when microwaving or using
combination microwave and grill.

• Do not use the rack and the gourmet plate at the same time. This will damage the gourmet plate.
Always place the gourmet plate directly on the turntable.

• Do not leave the oven unattended when reheating or cooking food in disposable containers made of
plastic, paper or other inflammable materials. Before using single-use plastic containers, make sure
they are suitable for use in microwave ovens. See appropriate section.

• Eggs can only be cooked in their shells in the microwave oven in a specially designed egg boiling
device available from specialist shops.

9ILVE Operating Manual

Warning and Safety Instructions

• Similarly, hard-boiled eggs should not be reheated in the microwave oven as this may lead to the eggs
bursting, even after they have been taken out of the oven.

• Eggs can be cooked without their shells using microwave heat only if the yolk membrane has been
punctured several times first. The pressure could otherwise cause the egg yolk to explode.

• Use a suitable heat-resistant mat or pot rest.

• Do not use the oven to heat up the room. Due to the high temperatures radiated, objects left near the
appliance could catch fire.

• When using kitchen appliances connected to sockets near the appliance, ensure that the cable cannot
get trapped in a hot oven door, which could melt the cable insulation and be dangerous.

• To check food temperature, first interrupt the cooking process. Only use a thermometer specifically
approved for food use to measure the temperature of the food. Never use a thermometer containing
mercury or liquid, as these are not suitable for use with very high temperatures and will break very
easily.

• Do not use a steam-cleaning appliance to clean this appliance. Pressurised steam could reach the
electrical components and cause a short circuit.

When using browning dishes:

• Always use oven gloves when handling the browning dish to avoid burns.

• Never place the browning dish directly onto a table or work surface. Use a suitable heat resistant mat,
grid or board to protect the work surface or table and prevent heat marks.

• Browning dishes should only be used in a microwave oven, or as a serving dish.

• In a conventional oven the special glaze would suffer damage.

Disposal of your old appliance:

• Before disposing of your old appliance, first make it unusable.

• Disconnect it from the mains, cut off the cable near the appliance and cut off and render any plug
unusable. This should be done by a competent person.

• The manufacturer cannot be held liable for damage caused by non-compliance with these Warning and
Safety instructions.

10 ILVE Operating Manual

Modes of Operation

In a microwave oven there is a high-frequency tube called a magnetron. This converts electrical energy
into microwaves. These microwaves are distributed evenly throughout the oven interior and rebound off
the metal sides of the oven interior to reach the food from all sides. Microwave distribution is improved
with the turntable engaged. In order for microwaves to reach the food, they must be able to penetrate the
cooking utensil being used. Microwaves can penetrate porcelain, glass, cardboard and plastics, but not
metal. Do not, therefore, use utensils made of metal, or which contain metal, for example in the form of
gold or silver trim. The metal reflects the microwaves and this could lead to the creation of sparks. The
microwaves cannot be absorbed. Microwaves pass through a suitable container and find their way directly
into the food. All food contains moisture molecules which, when subjected to microwave energy, start to
oscillate 2.5 thousand million times a second.

The friction caused by this vibration creates heat, which first starts developing around the outside of the
food and then slowly penetrates towards centre. The moisture, fat and sugar content of food will affect the
speed at which it is cooked.

As heat is produced directly in the food,

– food can generally be cooked without adding much liquid or cooking oil.

– cooking, reheating and defrosting in a microwave oven is quicker than using conventional methods.

– nutrients, such as vitamins and minerals, are generally retained.

– the colour, texture and taste of food are not impaired. Microwaves stop being produced as soon as the
cooking process is interrupted or the appliance door is opened. When the appliance is in operation, the
closed, sealed door prevents microwaves escaping from the appliance.

11ILVE Operating Manual

Suitable Containers for Microwave Ovens

Microwaves
– are reflected by metal,
– pass through glass, porcelain, plastic and card,
– and are absorbed by food.

Material and shape
The material and shape of containers used affect cooking results and times. Heat distribution is more even
in round and oval shaped flat containers than in rectangular containers, providing better results.

Metal
Metal containers, aluminium foil and metal cutlery, or china with metallic decoration, such as gold rims
or cobalt blue must not be used in an oven being used in microwave mode. The metal reflects the
microwaves, hindering the cooking process.

Exceptions:
– Ready-meals in aluminium foil dishes.
These can be defrosted and reheated in the microwave oven, if recommended by the manufacturer.
However, as food is only heated from the top, it is better to remove the food from the aluminium foil
container and transfer it to a dish suitable for a microwave oven. The heat distribution will be more even.
If sparks and arcing occur when using an aluminium container, stop and transfer the food to a microwave
safe container.

– Pieces of aluminium foil
For even defrosting and to avoid overcooking unevenly shaped cuts of meat, poultry or fish, small pieces
of aluminium foil may be used to mask wingtips or other thin parts for the last few minutes of the
programme. Make sure that the aluminium foil is at least 2 cm from the oven walls at all times. It must not
touch the walls.

– Metal meat skewers or clamps.
These should only be used if they are very small in comparison to the size of the cut of meat.

– Glassware
Heat-resistant glass or ceramic glass are ideal for use in the microwave oven. Crystal glass contains lead
which could cause the glass to crack. Glass dishes with a milled rim are also subject to this risk. Both are
unsuitable.

Porcelain
Porcelain is a suitable material. Do not use porcelain with gold or silver edging or items with hollow knobs
or handles, as insufficient ventilation may cause pressure.

Earthenware
Decorated earthenware is only suitable if the decoration is beneath an all-over glaze. Earthenware can get
very hot, and may crack.

Glazes and colours
Some glazes and colours contain metals which make them unsuitable for use in a microwave oven.

12 ILVE Operating Manual

Suitable Containers for Microwave Ovens

Plastics
When purchasing plasticware, make sure that it is suitable for use in a microwave oven. Plastic containers
must only be used in microwave mode alone. Plastics must be heat-resistant to a minimum of 110 °C.
Otherwise the plastic may melt and fuse with the food. Special plastic utensils designed for use in
microwave ovens are available from good retail outlets. Melamine is not suitable as it absorbs energy and
heats up. Disposable containers, such as trays made from polystyrene, can only be used for very short
timed warming and reheating of food. Plastic boiling bags can be used for cooking and reheating. They
should be pierced beforehand so that steam can escape. This prevents a build-up of pressure and
reduces the risk of the bag bursting. Roasting bags and tubes can also be used. Roasting tubes should
be about 40 cm longer and roasting bags about 20 cm longer than the food being roasted, and carefully
tied with string. Turn the ends over and secure them. The bag should be pierced according to the
manufacturer’s instructions. Do not use metal clips, plastic clips containing metal parts or paper ties
containing wire. There is a danger that they will ignite when heated.

Wood
Wooden dishes are not suitable. Moisture contained in the wood evaporates when exposed to microwave
energy, causing the wood to dry and crack.

Disposable containers
Only those plastic disposable containers which are specified by the manufacturer as suitable for use in a
microwave oven may be used. Do not leave the oven unattended when reheating or cooking food in
disposable containers made of plastic, paper or other inflammable materials. Disposable containers are
not always recyclable or bio-degradable.

Testing dishes for their suitability
If in doubt as to whether glass, earthenware or porcelain plates or dishes are suitable for use in a
microwave oven, a simple test can be performed:
Place the item you wish to test in the centre of the oven, fill a suitable glass with water and also place this
in the oven.

- Close the door.

- Turn the power selector to 900 W.

- Enter a time of 30 seconds with the time selector.

- Press the Start button.
At the end of the test, the water in the glass should be warm and the dish cool. If the dish is hot the water
cold it would be unwise to use the dish.
If a crackling noise is heard accompanied by sparks during the test, switch the appliance off immediately
(press button Stop/C twice).
Any crockery which causes this reaction is unsuitable for use with microwave power.
If any doubt exists about the suitability of containers, please contact the supplier.
This test cannot be used to check whether items with hollow knobs or handles are suitable for use with
microwave power.

13ILVE Operating Manual

Operation

Interior and Accessories

1- Oven door
2- Door locking mechanism
3- Grill/browning element
4- Control panel
5- Turntable
6- Grilling rack
7- Turntable support

Control Panel

8- Display screen
9- Time/weight knob
10- Function knob
11- Auto menu/timer
12- Stop/cancel
13- Confirm/start
14- Door release button

14 ILVE Operating Manual

Function Lock

No. AUTO MENU 1 2 3 4 5 6 7 8 9 10

cup cup cup

RICE

VEGETABLE

MILK/COFFE

POPCORN

POTATO

PIZZA

FISH

BREAD

The function lock prevents the function being used by children, for example.
To a c ti va te th e fu nc ti on l oc k p re ss bu tt on 1 2 f or 3 se co n ds u nt il t h e sc re e n di s pl ay ’s t he be lo w.

To c an ce l th e s ys te m l oc k :
Press button 12 for 3 seconds until the screen display’s the below:

Time Setting
Press button 11 for 3 seconds to adjust the hours by turning knob 9. Press button 11 once again to adjust
minutes. Press button 11 once more to confirm time.

Defrost
Tur n k nob 10 to se lec t ‘Def rost’, then turn kno b 9 to se t t ime, and press but ton 13 to co nfirm.

Microwave Cooking
Tur n k nob 10 to se lec t m icrow ave power,

Turn Power Screen

Tur n k nob 9 to sel ect co oki ng time.
Press button 13 to confirm and start cooking

15ILVE Operating Manual

Operation

Grilling
Tur n k nob 10 to ‘grill ’ pos ition, tu rn knob 9 to se t c ook ing tim e, press but ton 13 to co nfirm and st art
cooking.
IMPORTANT: When using the grill function do not use the quick start button to set the cooking time
as this will trigger the microwave function. Operating the microwave function with the grill rack in
the unit can cause sparking and potentially irreparable damage.

Warm
Turn knob 10 to ‘warm’ position, turn knob 9 to set cooking time, press button 13 to confirm and
start cooking.

Sterilize
Tur n k nob 10 to ‘steril ize’ po sition , p ress but ton 13 to confir m a nd star t s terilize. Wa rning: The st erilize is
to be used as part of the Microwave’s disinfection program. This function is not suitable for metal utensils
or anything that has metal or any item that is not of a thermolabile material.

Combination Cooking
Tur n k nob 10 to ‘COM B’ positi on. There are 3 combin ation progr am as below :
COMB 1: (30% micro+70% grill)
COMB 2: (55% micro+45% grill)
COMB 3: (70% micro+30% grill)
turn knob 9 to set cooking time, press button 13 to confirm and start cooking.
IMPORTANT: do not use the grilling rack in microwave or combination grilling modes. Operating the
microwave function with the grill rack in the unit can cause sparking and potentially irreparable
damage.

Automatic programmers
Press button 11 to select cooking program according to below table:
Tur n k nob 9 to sel ect we ight, an d p ress button 13 to con firm and st art cooking.

No. AUTO MENU 1 2 3 4 5 6 7 8 9 10

RICE

VEGETABLE

MILK/COFFE

cup cup cup

POPCORN

POTATO

PIZZA

BREAD

CHICKEN

MEAT

SKEWERED

MEAT

16 ILVE Operating Manual

FISH

Cleaning and Care

Turn Power Screen

No. AUTO MENU 1 2 3 4 5 6 7 8 9 10

cup cup cup

RICE

VEGETABLE

MILK/COFFE

POPCORN

POTATO

PIZZA

FISH

BREAD

CHICKEN

MEAT

SKEWERED

MEAT

AUTO MENU DISPLAY

RICE A-01

VEGETABLEA-02

MILK/COFFE A-03

POPCORNA-04

POTA TO A-05

PIZZAA-06

FISH A-07

BREA DA-08

CHICKEN A-09

MEAT A-10

SKEWERED MEAT A-11

1.Turn the oven off and remove the power plug from the wall socket before cleaning.

2.Keep the inside of the oven clean. When food splatters or spilled liquids adhere to oven walls, wipe with
a damp cloth. The use of harsh detergent or abrasives is not recommended.

3.The outside oven surface should be cleaned with a damp cloth. To prevent damage to the operating
parts inside the oven, water should not be allowed to seep into the ventilation openings.

4.Do not allow the Control Panel to become wet. Clean with a soft, damp cloth and mild non abbraisive
detergent. Do not use abrasives or spray-on cleaners on the control Panel.

5.If steam accumulates inside or around the outside of the oven door, wipe with a soft cloth. This may
occur when the microwave oven is operated under high humidity conditions and in no way indicates
malfunction of the unit.

6.It is occasionally necessary to remove the glass tray for cleaning. Wash the tray in warm sudsy water or
in a dishwasher.

7.The roller ring and oven cavity floor should be cleaned regularly to avoid excessive noise. Simply wipe
the bottom surface of the oven with mild detergent, water or window cleaner and dry. The roller ring may
be washed in mild sudsy water or dish washer. Cooking vapour collect during repeated use but in no
way affect the bottom surface or roller ring wheels. When removing the roller ring from cavity floor for
cleaning, be sure to replace it in the proper position.

8.Remove odors from your oven by combining a cup of water with the juice and skin of one lemon in a
deep microwaveable bowl. Microwave for 5 minutes, wipe thoroughly and dry with a soft cloth.

9.When it becomes necessary to replace the oven light, please consult a dealer to have it replaced.

17ILVE Operating Manual

InstallationInstallation

When installing the appliance, ensure that the vent outlets at the front of the appliance are not hindered,
and that there is adequate ventilation to the rear of the housing unit by leaving a large enough gap (see
diagram: 50 mm x unit width). Do not block the ventilation gaps with any objects. The appliance is
designed to be built into a tall unit. To transport the appliance, make sure that you lift it by the appliance
housing and not by the frame. The frame is not sturdy enough to bear the weight of the appliance when it
is being carried. Building-in dimensions:

560-595

50

368

560-595

390

380-390

595

380-390

595

850

The appliance must be built in before it can be used. Otherwise it poses an electric shock hazard.

• Draw a line inside the housing unit to mark the middle of the unit as illustrated.

• Position the fitting bracket on this middle line.

Use the indented mark on the bracket to guide you.

• Fit one screw 4*10 into the centre of the first long slot.

390

18 ILVE Operating Manual

• Check the alignment with the front edge of the unit and with the middle line, and then fit another screw
4*10 into the other long slot.

• Then tighten both of these screws.

• Place the appliance in the housing unit and using your hands push on both sides of the back of the oven
interior to move the appliance into position. It will engage in position when it is correctly installed.

• Check that it is correctly aligned.

• If it is not aligned correctly, carefully pull it back out of the niche and realign it by slightly adjusting the
position of the bracket on the long slots.

• When correctly aligned, insert the third screw 4*10 into the middle of the bracket to prevent the bracket
moving out of position.

• Slide the appliance into the housing unit, and pull the cable with the plug* through the back of the unit.

• Insert one screw 4*35 into the middle of the frame and put on the screw cap.
* Plug shown is for illustration purposes only.

• Connect the appliance to the electricity supply.

• Then push the appliance right back into the housing unit as described above.

19ILVE Operating Manual

Warranty Card

ilve.com.au

Eurolinx Pty Limited A.B.N. 50 001 473 347 trading as
ILVE (“ILVE”)

Oce: 48-50 Moore Street, Leichhardt N.S.W 2040

Post: Locked Bag 3000, Annandale, N.S.W 2038

P: 1300 MY ILVE (694 583)

WARRANTY REGISTRATION

Your ongoing satisfaction with your ILVE product is
important to us. We ask that you complete the enclosed
Warranty Registration Card and return it to us so that we
have a record of the ILVE product purchased by you.

PRIVACY

ILVE respects your privacy and is committed to handling
your personal information in accordance with the National
Privacy Principles and the Privacy Act 1988 (Cth). A copy
of the ILVE Privacy Policy is available at www.ilve.com.
au. ILVE will not disclose any personal information set out
in the Warranty Registration Card (“Personal Information”)
without your consent unless required by:

1. law;

2. any ILVE related company;

3. any service provider which provide services to ILVE
or assist ILVE in providing services (including repair and
warranty services) to customers. Our purpose in collecting
the Personal Information is to keep a record of the ILVE
product purchased by you, in order to provide a better
warranty service to you in the unlikely event that there is a
problem with your ILVE product. ILVE may contact you at
any one or more of the address, email address or telephone
numbers set out in the Warranty Registration Card. Please
contact ILVE on 1300 694 583 should you not wish to be
contacted by ILVE.

WARRANTY

1. Warranty

ILVE warrants that each ILVE product will remain, for a
period of twenty four (24) months computed from the date
of purchase of the ILVE product, free from defects arising
in the manufacture of the ILVE product (“Warranty”).

Except for consumer guarantees set out in the Competition
and Consumer Act 2010 (Cth) (“Act”), ILVE does not make
any further warranties or representations in relation to ILVE
products.

2. What is not Covered by the Warranty.

The Warranty does not apply if an ILVE product is defective
by a factor other than a defect arising in the manufacture of
the ILVE product, including but not limited to:

(a) damage through misuse (including failure to
maintain, service or use with proper care), neglect, accident
or ordinary wear and tear (including deterioration of parts
and accessories and glass breakage);

(b) use for purpose for which the ILVE product was not sold
or designed;

(c) use or installation which is not in accordance with any
specied instructions for use or installation;

(d) use or operation after a defect has occurred or been
discovered;

(e) damage through freight, transportation or handling in
transit (other than when ILVE is responsible);

(f) damage through exposure to chemicals, dusts, residues,
excessive voltage, heat, atmospheric conditions or other
forces or environmental factors outside the control or ILVE;

(g) repair, modication or tampering by the purchaser or
any person other than ILVE, an employee of ILVE or an
authorised ILVE service contractor*;

(h) use of parts, components or accessories which have not
been supplied or specically approved by ILVE. (i) damage
to surface coatings caused by cleaning or maintenance using
products not recommended in the ILVE product handbook
provided to the purchaser upon purchase of the ILVE
product;

(j) damage to the base of an electric oven due to items having
been placed on the base of the oven cavity or covering the
base, such as aluminium foil (this impedes the transfer of
heat from the element to the oven cavity and can result in

20

ILVE Operating Manual

Continued over…

Warranty Card continued

ilve.com.au

irreparable damage); or

(k) damages, dents or other cosmetic imperfections not
aecting the performance of the ILVE in respect of an ILVE
product purchased as a “factory second” or from display.

The Warranty does not extend to light globes used in ILVE
products.

3. Domestic Use

Each ILVE product is made for domestic use. This Warranty
may not extend to ILVE products used for commercial
purposes.

4. Time for Claim under the Warranty

You must make any claim under this Warranty within
twenty eight (28) days after the occurrence of an event which
gives rise to a claim pursuant to the Warranty, by booking a
service call on the telephone number below.

5. Proof of Purchase

Customers must retain proof of purchase in order to be
eligible to make a warranty claim in respect of an ILVE

product.

6. Claiming under the Warranty

Customers will bear the cost of claiming under this Warranty
unless ILVE determines the expenses are reasonable, in which
case the customer must claim those expenses by providing
written evidence of each expense to ILVE at the address on
the Warranty Registration Card.

7. Statutory Rights

(a) These terms and conditions do not aect your statutory
rights.

(b) The limitations on the Warranty set out in this document
do not exclude or limit the application of the

consumer guarantees set out in the Act or any other equivalent
or corresponding legislation in the relevant

jurisdiction where to do so would:

(i) contravene the law of the relevant jurisdiction; or

(ii) cause any part of the Warranty to be void.

(c) ILVE excludes indirect or consequential loss of any kind
(including, without limitation, loss of use of the

ILVE product) and (other than expressly provided for in
these terms and conditions) subject to all terms,

conditions and warranties implied by custom, the general
law, the Act or other statute.

(d) The liability of ILVE to you for a breach of any express
or non-excludable implied term, condition or

warranty is limited at the option of ILVE to:

(i) replacing or repairing the defective part of the ILVE
product;

(ii) paying the cost of replacing or repairing the defective
part of the ILVE product;

(iii) replacing the ILVE product; or

(iv) paying the cost of replacing the ILVE product.

(e) Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are

entitled to a replacement or refund for a major failure and
for compensation for any other reasonably

foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail

to be of acceptable quality and the failure does not amount
to a major failure.

8. Defects

Any part of an ILVE product deemed to be defective and
replaced by ILVE is the property of ILVE. ILVE reserves
the right to inspect and test ILVE products in order to
determine the extent of any defect and the validity of a
claim under the Warranty.

*To locate your closest ILVE authorised service agent
please contact ILVE on 1300 649 583 or visit

http://support.ilve.com.au/

ALL SERVICE CALLS MUST BE BOOKED THROUGH
THE ILVE SERVICE AND WARRANTY DEPARTMENT
ON 1300 694 583

01062014

21ILVE Operating Manual

Notes

22 ILVE Operating Manual

Warranty Card tear o

WARRANTY REGISTRATION CARD
01062014

Last Name: First Name:

Address:

State: Postcode: Email:

Home Phone: Mobile:

Purchase Date: / / (Please attach proof of purchase to validate warranty)

MODEL NUMBER

1

2

3

4

Please complete and send to ILVE at: REPLY PAID 83617

LEICHHARDT NSW 2040

SERIAL NUMBER

(if you cannot locate the serial number please call ILVE on 1300 85 64 11)

23ILVE Operating Manual

Warranty Card tear o

01062014

24 ILVE Operating Manual

Notes

You c an no w f in d u s on :

facebook.com/ILVEappliances

twitter.com/#!/ILVE_appliances

youtube.com/user/ILVEappliances

livewithilve.com

25ILVE Operating Manual

Australia National Telephone Number 1300 MYILVE (694 583)
New Zealand Telephone Number 0508 458 369

ILVE showrooms are open daily from 9am-5pm and Saturdays 10am-4pm
(WA by appointment only on Saturdays)

ilve.com.au

NSW & ACT (Head Oce)

48-50 Moore Street
Leichhardt
F 02 8569 4699

VIC, TAS & SA

1211 Toorak Road
Camberwell
F 03 9809 2155

QLD

1/42 Cavendish Road Coorparoo
F 07 3397 0850

WA & NT

Unit 10/55 Howe Street
Osborne Park
F 08 9201 9188

New Zealand

PO Box 11.160
Sockburn Christchurch
F 03 344 5906